Working Student, Graphic Designer, Partner Communications - (Quick Commerce) (1-year contract)

📍 Job Overview

Job Title: Working Student, Graphic Designer, Partner Communications - (Quick Commerce) (1-year contract)

Company: Delivery Hero

Location: Berlin, Germany

Job Type: Intern

Category: Marketing Operations / Creative Services

Date Posted: 2026-01-05

Experience Level: 2-5 Years (Working Student)

Remote Status: Hybrid (2 days in office)

🚀 Role Summary

• This role is a unique opportunity for a creative Graphic Designer to contribute to Partner Communications within Delivery Hero's Quick Commerce division.

• The focus is on designing impactful visual assets for vendor (partner) communication campaigns, aiming to enhance engagement and drive performance across various digital channels.

• The position involves creating both static and animated content, including illustrations, GIFs, and short videos, to support vendor onboarding, training, and long-term engagement.

• This is a 1-year contract position, ideal for a student seeking practical experience in a fast-paced tech environment.

📝 Enhancement Note: The role is specifically for a "Working Student" and a "1-year contract," indicating a focus on gaining experience and learning within a defined period, rather than a permanent, full-time role. The "Quick Commerce" and "Local Shops" context suggests a focus on local market operations and vendor relationships.

📈 Primary Responsibilities

• Conceptualize and create visually appealing static and animated graphic assets for vendor communication campaigns utilized across channels such as Email, WhatsApp, SMS, and Viber.

• Develop engaging motion design content, including GIFs and short videos, for educational, training, engagement, announcement, and enablement purposes specifically for our vendor partners.

• Collaborate closely with Central and Regional Communication teams to ensure all designed assets effectively enhance message clarity, drive partner engagement, and contribute to measurable impact.

• Work with Regional Communication teams to ensure that all visual designs and tone of voice adhere to specific regional branding requirements and established guidelines.

• Coordinate and manage the translation of design assets into local languages, liaising with designated market contacts to ensure accuracy and cultural relevance.

• Establish and maintain a centralized repository of design templates and assets to promote scalability and consistency across all Delivery Hero brands and markets.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on visual communication for a B2B audience (vendors/partners) and the need for adaptability across multiple communication platforms and regional brand guidelines, a common requirement in global operations.

🎓 Skills & Qualifications

Education:

• While not explicitly stated, a background in Graphic Design, Visual Communications, Digital Media, or a related field is highly probable for a Working Student role of this nature.

Experience:

Required Skills:

• Strong portfolio showcasing a range of static and motion design work (link required with application).

• Advanced proficiency in Adobe Creative Suite, specifically Photoshop, Illustrator, After Effects, and Premiere Pro.

• Solid understanding of core design principles, including typography, color theory, and animation techniques.

• Demonstrated experience in designing for diverse digital channels and formats (e.g., email, mobile, web, video).

• Proven ability to manage multiple design projects simultaneously for various stakeholders with differing timelines.

Preferred Skills:

• Familiarity with design tools such as Canva, Figma, or similar collaborative design platforms is a plus.

• Experience in designing for a global or multi-market organization.

• Understanding of CRM principles and how design can support customer/partner journeys.

📝 Enhancement Note: The requirement for a portfolio and specific Adobe Creative Suite proficiency, coupled with 2+ years of experience, suggests that while it's a working student role, they are looking for candidates with a solid foundational skill set and demonstrable practical experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a breadth of design capabilities, including static graphics, digital campaign assets, and motion graphics (animations, GIFs, short videos).

• Examples should demonstrate an understanding of design principles applied to marketing and communication goals, particularly within a digital context.

• The portfolio should ideally include case studies or examples of how design solutions addressed specific communication challenges or improved engagement metrics for a target audience.

Process Documentation:

• While not a direct requirement for output, the role implies an understanding of workflow processes involved in campaign asset creation, from brief to final delivery.

• Candidates should be comfortable working within established design processes, adhering to brand guidelines, and managing project timelines efficiently.

• Implicit is the need to follow procedures for asset management, translation coordination, and version control within a shared repository.

📝 Enhancement Note: The emphasis on a strong portfolio, particularly with motion design examples and demonstrated understanding of design principles for communication, is critical. This suggests the company values tangible proof of skill and creative problem-solving in a marketing operations context.

💵 Compensation & Benefits

Salary Range:

• As this is a "Working Student" position with a 1-year contract and based in Berlin, Germany, the salary will be in line with German student employment regulations and industry standards for entry-level creative roles.

• Based on typical "Werkstudent" (working student) roles in Berlin for creative positions requiring 2+ years of experience and specific software skills, a range of €13-€18 per hour is a reasonable estimate. This translates to approximately €2,000 - €3,000 per month, assuming 20 hours per week.

Benefits:

• 27 days of holiday per year.

• €1,000 Educational Budget for professional development.

• Access to Language Courses.

• Parental Support resources.

• Subscription to the Udemy Business platform for diverse online learning.

• Health Checkups.

• Mindfulness programs.

• Gym Subsidy.

• Bicycle Subsidy.

• Digital Meal Vouchers.

• Food Vouchers.

Working Hours:

• This is a working student position, typically requiring around 20 hours per week.

• The role specifies a hybrid working model, with 2 days per week required in the Berlin office.

• Flexibility in scheduling around academic commitments is generally expected for working student roles, within the operational needs of the team.

📝 Enhancement Note: The salary is estimated based on German "Werkstudent" compensation benchmarks, considering the location and experience level. The comprehensive benefits package is noteworthy for an intern/working student role.

📍 Team & Company Context

🏢 Company Culture

Industry: Technology / E-commerce (Quick Commerce, Local Delivery Platform)

Company Size: Large (Delivery Hero operates in over 70+ countries worldwide, listed on the Frankfurt Stock Exchange, part of MDAX).

Founded: Delivery Hero was founded in 2011.

Team Structure:

• The role is within the Quick Commerce division, specifically the Local Shops team.

• The Graphic Designer will collaborate closely with Vendor CRM teams, both centrally and regionally.

• This suggests a matrixed reporting structure where the designer supports multiple stakeholders and market teams.

Methodology:

• Delivery Hero emphasizes a fast-paced, action-oriented culture ("We move fast, take action and adapt").

• The company values creative problem-solving and impact-driven solutions ("enable creative minds to deliver solutions that create impact").

• Data-driven decision-making is implied, especially within the CRM and performance improvement aspects of vendor communications.

• The emphasis on global operations means processes need to be scalable and adaptable.

Company Website: https://www.deliveryhero.com/

📝 Enhancement Note: Delivery Hero's scale and global presence indicate a dynamic, international work environment. The "Quick Commerce" and "Local Shops" focus suggests an operational emphasis on local market execution and vendor partnerships, requiring clear and consistent communication.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level / Working Student (Graphic Design)

Reporting Structure: The Graphic Designer will report to a manager within the Partner Communications or Vendor CRM function, likely within the Quick Commerce division. They will take direction from central and regional teams for design requests.

Operations Impact:

• The work directly impacts vendor engagement, performance, and satisfaction by ensuring clear, compelling, and effective communication.

• High-quality visual assets can improve vendor adoption of new tools or processes, leading to better operational efficiency and revenue growth for Delivery Hero's Quick Commerce offerings.

Growth Opportunities:

• Skill Development: Deepen expertise in graphic design, motion graphics, and digital communication strategies specifically within the e-commerce and tech sector.

• Industry Exposure: Gain valuable experience in the fast-paced quick commerce industry and a large, publicly traded tech company.

• Cross-Functional Learning: Understand the nuances of vendor CRM, partner engagement, and global marketing operations by working with diverse teams.

• Portfolio Enhancement: Build a robust portfolio with real-world projects for a global brand, showcasing impact and versatility.

• Networking: Connect with professionals in design, marketing, and operations across different regions.

📝 Enhancement Note: For a working student role, growth is primarily focused on skill acquisition, practical experience, and portfolio building. The exposure to global operations and a large tech company provides significant career development potential.

🌐 Work Environment

Office Type: Hybrid working model combining remote work with in-office collaboration.

Office Location(s): Berlin, Germany. The company highlights its "beautiful Berlin campus."

Workspace Context:

• The hybrid model provides a blend of focused independent work and collaborative team interaction.

• The 2 days in the office are intended for "face-to-face connection and collaboration," suggesting a dynamic team environment.

• Access to standard office resources and potentially a collaborative design studio environment within the campus.

Work Schedule:

• Designed to accommodate academic studies, typically around 20 hours per week.

• Requires presence in the Berlin office on specific days (2 days/week), with flexibility likely around the remaining hours.

📝 Enhancement Note: The hybrid model and emphasis on collaboration in the office indicate a structured yet flexible work environment, common in modern tech companies.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a link to your design portfolio.

• Initial Screening: Review of application materials to assess qualifications, experience, and portfolio relevance.

• Portfolio Review & Discussion: A dedicated session to walk through your portfolio, discuss design choices, and understand your creative process. This is a critical stage.

• Skills Assessment: Potentially a small design task or a discussion about your approach to specific design challenges related to vendor communications.

• Team/Hiring Manager Interview: Discussion about your fit with the team culture, understanding of Delivery Hero's mission, and alignment with the role's responsibilities.

• Final Decision: Based on overall assessment of skills, experience, portfolio, and cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your skills in static and motion graphics, digital design, and communication-focused visuals. Prioritize work relevant to B2B or partner communications if available.

• Tell a Story: For each project, clearly articulate the brief, your role, the design process, your creative rationale, and the outcome or impact.

• Highlight Technical Skills: Be prepared to discuss your proficiency with Adobe Creative Suite tools and any other relevant software.

• Showcase Motion Design: Ensure your motion graphics examples (GIFs, short videos, animations) are clearly presented and demonstrate your capabilities.

• Organize Clearly: Make sure your portfolio is easy to navigate and that the link provided is functional and accessible.

Challenge Preparation:

• Be ready to discuss hypothetical design scenarios for vendor communications (e.g., how you would visually explain a new feature or onboarding process).

• Familiarize yourself with Delivery Hero's brand and its Quick Commerce offerings to understand the context.

• Prepare questions for the interviewer about the team, projects, and design challenges.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates must be prepared to deeply discuss their work and demonstrate a clear understanding of how design serves communication and business objectives.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator (essential for static graphics), After Effects, Premiere Pro (essential for motion graphics, GIFs, short videos).

• Design Collaboration Tools: Canva, Figma (preferred, familiarity is a plus).

Analytics & Reporting:

CRM & Automation:

• Familiarity with CRM concepts is preferred, indicating an understanding of how designs integrate into broader communication workflows and customer journeys.

📝 Enhancement Note: Proficiency in Adobe Creative Suite is a non-negotiable requirement, with After Effects and Premiere Pro being key for the motion design aspect. Familiarity with Figma or Canva suggests a preference for collaborative and efficient design workflows.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: Focus on delivering solutions that create impact within the ecosystem.

• Agility & Adaptability: Move fast, take action, and adapt to changing market needs.

• Creativity: Foster a culture where creative minds can deliver innovative solutions.

• Collaboration: Work together across teams and regions to achieve common goals.

• Customer Focus: While this role focuses on vendor communications, the broader company mission is about delivering amazing customer experiences.

Collaboration Style:

• Highly collaborative, working closely with central and regional Vendor CRM and Communication teams.

• Requires effective communication and coordination across different functions and potentially different time zones.

• A proactive and detail-oriented approach is valued to ensure smooth project execution.

📝 Enhancement Note: Delivery Hero's stated values of speed, action, adaptation, and impact align with the fast-paced nature of the Quick Commerce industry. The collaborative style is essential for a role supporting multiple global teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Stakeholders: Managing design requests and feedback from various central and regional teams with differing priorities.

• Regional Adaptability: Ensuring designs are culturally relevant and adhere to diverse regional branding guidelines.

• Fast-Paced Environment: Keeping up with the rapid pace of the quick commerce industry and delivering assets under tight deadlines.

• Scalability: Creating templates and assets that can be easily scaled and adapted across 60+ markets.

Learning & Development Opportunities:

• Specialized Skill Development: Enhancing expertise in motion graphics and digital communication design.

• Industry Immersion: Gaining deep insight into the quick commerce and global tech landscape.

• Cross-Functional Understanding: Learning about CRM strategies, vendor management, and international marketing operations.

• Portfolio Building: Developing a strong portfolio of real-world projects for a leading global tech company.

📝 Enhancement Note: The challenges presented are typical for a designer in a global, fast-moving organization. The growth opportunities are significant for a working student looking to build a robust career foundation.

💡 Interview Preparation

Strategy Questions:

• "Describe a challenging design project where you had to balance feedback from multiple stakeholders. How did you manage it?" (Focus on collaboration and problem-solving).

• "How would you approach designing an animated guide for a vendor who is new to our platform?" (Assess understanding of user journey and communication clarity).

• "What are your favorite design tools for creating engaging vendor communications, and why?" (Gauge technical proficiency and rationale).

Company & Culture Questions:

• "What interests you about Delivery Hero and the quick commerce industry?" (Demonstrate research and genuine interest).

• "How do you handle constructive criticism on your designs?" (Assess openness to feedback).

Portfolio Presentation Strategy:

• Project Selection: Choose 3-5 projects that best showcase your skills in static design, motion graphics, and communication asset creation.

• Narrative Focus: For each project, clearly articulate the problem, your creative solution, your design process, the tools used, and the impact or outcome.

• Highlight Motion: Ensure any motion design pieces are easily accessible and clearly demonstrate your animation skills.

• Technical Details: Be prepared to discuss your technical workflow and software proficiency.

• Relevance: Emphasize any projects that involved marketing, digital campaigns, or B2B communications.

📝 Enhancement Note: Interview preparation should center around showcasing design expertise, problem-solving abilities, and a collaborative mindset, with a strong emphasis on presenting the portfolio effectively.

📌 Application Steps

To apply for this Working Student position:

• Submit your application through the Delivery Hero careers portal.

• Crucially, include a direct link to your online design portfolio within your resume or cover letter.

• Tailor your resume to highlight relevant experience in graphic design, digital marketing, CRM, and any experience with vendor or partner communications.

• Prepare to discuss your portfolio in detail, focusing on your design process, creative decisions, and the impact of your work.

• Research Delivery Hero, its mission, and its Quick Commerce initiatives to articulate your interest and understanding of the business context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---