Senior Product Designer (UX/UI) - Mobile

📍 Job Overview

Job Title: Senior Product Designer (UX/UI) - Mobile

Company: Toast

Location: United States (Remote)

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: April 02, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end design strategy and execution for the Toast Now App, a flagship mobile experience.

• Craft intuitive, elegant native mobile experiences for both iOS and Android platforms.

• Drive the evolution of AI-first mobile experiences to empower restaurant operators with faster, better decision-making.

• Collaborate closely with Product Management, Engineering, and Research teams to define strategy, set high design standards, and inspire innovation.

• Advocate for customer-centered design principles, ensuring usability, accessibility, and business alignment.

📝 Enhancement Note: This role is positioned as a Senior Product Designer focusing on mobile, specifically within the Toast Now App. The emphasis on "AI-first mobile experiences" and "AI-native prototyping tools" indicates a forward-thinking approach to design integration, requiring candidates to be comfortable with emerging technologies and their application in user interfaces. The role also carries significant leadership responsibilities, including mentoring junior designers and driving strategic design initiatives.

📈 Primary Responsibilities

• Develop and own the design strategy for the Toast Now App, ensuring alignment with overall product vision and business objectives.

• Create high-fidelity interactive prototypes and detailed design specifications for native iOS and Android applications, leveraging the latest platform features (e.g., Liquid Glass, Jetpack Compose).

• Conduct and coordinate user research and usability testing throughout the product lifecycle to gather insights and inform design decisions.

• Collaborate with Product Managers to translate product requirements into compelling user flows and intuitive interfaces.

• Partner with Engineering teams to ensure faithful implementation of designs and to provide ongoing design support during development.

• Champion user-centered design principles, usability best practices, and accessibility standards across all mobile experiences.

• Lead design critiques, present work effectively to cross-functional teams and stakeholders, and advocate for design excellence.

• Mentor and guide junior designers, fostering a culture of learning, innovation, and best practice sharing within the design team.

• Contribute to the evolution of Toast's design system and ensure consistency across mobile platforms.

• Explore and integrate AI-powered features and conversational interfaces into the mobile experience, driving efficiency and enhanced decision-making for restaurant operators.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design craft and strategic leadership. The emphasis on "AI-first" and specific AI tools (v0, Magic Patterns, Claude Code) suggests a need for designers who can not only execute traditional UX/UI but also conceptualize and prototype novel AI-driven interactions. The mention of "systems thinking" implies a need to design for interconnectedness within the broader Toast platform.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for a Senior Product Designer role. A strong portfolio can often substitute for formal education.

Experience: 5-10 years of progressive experience in product design, with a significant focus on native mobile (iOS and Android) UX/UI design. Proven experience in leading end-to-end design initiatives from concept to launch.

Required Skills:

• Mobile Design Expertise: Demonstrated passion and expertise in designing for native iOS and Android platforms, including familiarity with platform-specific design patterns and latest features (e.g., Liquid Glass, Jetpack Compose).

• Design Tools Proficiency: Advanced proficiency in industry-standard design tools such as Figma for wireframing, UI design, and prototyping.

• AI Prototyping Tools: Demonstrated fluency with AI-native prototyping tools (e.g., v0, Magic Patterns, Claude Code) for rapid concept exploration and functional prototype generation.

• User-Centered Design: Deep understanding of user-centered design principles, usability heuristics, and accessibility standards (WCAG).

• User Research & Testing: Proven ability to conduct and coordinate user research, usability testing, and analysis to inform design decisions.

• Systems Thinking: Ability to design cohesive and integrated user experiences across multiple platform features and touchpoints.

• Leadership & Influence: Proven ability to lead high-visibility design initiatives, present work effectively, drive consensus, and influence cross-functional stakeholders.

• Collaboration: Strong communication and interpersonal skills, with a demonstrated ability to work effectively in cross-functional teams (Product, Engineering, Research).

• Mentorship: Experience in mentoring junior designers and promoting best practices within a design team.

Preferred Skills:

• Restaurant Industry Experience: First-hand experience or a strong enthusiasm for the restaurant industry and its unique operational challenges.

• Reporting & Data Visualization: Experience designing reporting dashboards and data visualization interfaces.

• AI-First Design: Prior experience designing for AI-powered products, including conversational interfaces, agentic workflows, and LLM-driven systems.

• Health/Wellness App Design: Experience designing for health or wellness applications.

• Design Systems: Experience contributing to or managing design systems.

📝 Enhancement Note: The "Required Skills" section is heavily influenced by the job description's emphasis on advanced mobile platform knowledge, specific AI prototyping tools, and leadership capabilities. The "Preferred Skills" are derived from explicitly mentioned "Nice to Haves" and common adjacent experiences for senior-level designers in tech.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design process for at least 2-3 significant mobile (iOS/Android) projects.

• Clearly articulate your role, the design challenges, your problem-solving approach, and the impact of your solutions.

• Demonstrate expertise in user research, wireframing, prototyping, UI design, and usability testing.

• Include examples of how you've applied systems thinking to create connected user experiences.

Process Documentation:

• For each project, detail the design lifecycle: problem definition, user research, ideation, prototyping, testing, iteration, and final implementation.

• Highlight how you leveraged data, user feedback, and business goals to drive design decisions.

• Provide specific examples of how you've used design tools (Figma, Miro) and AI-native prototyping tools (v0, Magic Patterns, Claude Code) to accelerate your workflow and explore innovative solutions.

• Document your approach to ensuring accessibility and usability across different user segments.

📝 Enhancement Note: The portfolio requirements are tailored to a senior mobile product designer role, emphasizing the full design process, mobile-specific considerations, and the integration of AI tools as explicitly mentioned in the job description. The focus is on demonstrating impact and a structured approach to problem-solving.

💵 Compensation & Benefits

Salary Range:

• Zone A: $159,000 - $254,000 USD

• Zone B: $138,000 - $221,000 USD

• Zone C: $125,000 - $200,000 USD

Explanation: Toast utilizes a geographic pay zone philosophy, dividing locations into Zones A, B, and C, which influence salary ranges. The specific zone for a remote employee would depend on their primary residence. These ranges represent the market-based compensation for a Senior Product Designer with 5-10 years of experience in the specified technology and product design field.

Benefits:

• Competitive compensation packages.

• Equity options, providing ownership in Toast's success.

• Comprehensive health benefits (medical, dental, vision).

• Flexible work model, supporting remote work arrangements.

• Opportunities for professional development and continuous learning.

• Access to AI tools to enhance productivity and innovation.

• Retirement savings plans.

Working Hours:

• Standard full-time hours are expected, typically around 40 hours per week.

• The role supports a hybrid work model with remote flexibility, allowing for a balance between focused work and collaborative needs. Specific daily schedules may vary based on team needs and project timelines.

📝 Enhancement Note: Salary ranges are directly extracted from the job description and categorized by Toast's defined Zones. Benefits are a combination of explicitly listed items and standard offerings for full-time employees at a company of Toast's size and industry. The working hours are based on the typical full-time expectation, with emphasis on the remote flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS, Hospitality Technology, Food & Beverage)

Company Size: Toast is a large, publicly traded company with thousands of employees, indicating a structured yet dynamic work environment. This size offers opportunities for growth and impact within a well-established organization.

Founded: Toast was founded in 2011, giving it over a decade of experience in building and scaling its restaurant technology platform. This history suggests a company that has navigated growth challenges and developed robust operational processes.

Team Structure:

• The Product Design team is a remotely distributed group comprising Product Designers, User Researchers, Design Operations leaders, and Product Managers.

• This team likely operates with a matrixed reporting structure, with designers collaborating closely with specific Product Managers and Engineering teams for individual product initiatives.

Methodology:

• Customer-Centricity: Toast emphasizes building technology "purpose-built for restaurants, by restaurant people," highlighting a deep understanding and focus on customer needs.

• AI-First Mentality: The company actively embraces and integrates AI tools across disciplines, encouraging employees to leverage these technologies for faster, independent, and higher-quality work. This is a core cultural tenet.

• Innovation & Learning: A value of being "hungry to build and learn" drives continuous improvement and exploration of new technologies and methodologies.

• Founder's Mentality: Employees are encouraged to exhibit ownership of outcomes, take initiative, and drive action through influence.

• Collaboration & Influence: Building strong, productive relationships with cross-functional partners is integral to enacting change and driving decisions.

Company Website: https://careers.toasttab.com/

📝 Enhancement Note: Company culture details are synthesized from the job description's explicit statements about values, AI integration, and team composition. The industry and founding date provide context for the company's market position and maturity. The team structure is inferred from the description of the design group.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer (UX/UI) - Mobile. This level signifies a high degree of autonomy, strategic input, and the ability to lead complex design projects. It implies mastery of core design skills and a capacity for mentorship and influencing design direction.

Reporting Structure: While the exact reporting line isn't specified, a Senior Product Designer typically reports to a Design Manager, Director of Product Design, or a lead for a specific product area. They will work closely with Product Managers and Engineering Leads within their product pod.

Operations Impact: The Senior Product Designer's impact is measured by the success of the Toast Now App and its AI-driven features. This includes improving user engagement, enhancing operational efficiency for restaurant owners, driving adoption of new features, and contributing to the overall product strategy that powers restaurant growth and customer delight. The role directly influences the user experience of a critical mobile platform.

Growth Opportunities:

• Leadership Development: Opportunities to formally or informally lead design initiatives, mentor junior designers, and potentially move into management or lead design roles for larger product areas.

• Skill Specialization: Deepen expertise in mobile UX/UI, AI-first design, user research methodologies, or contribute to the development of Toast's design system and AI prototyping capabilities.

• Cross-Functional Exposure: Gain broader understanding of product strategy, engineering challenges, and business operations by working across various teams and initiatives.

• Industry Influence: Contribute to the growing field of AI-driven mobile design and potentially speak at conferences or represent Toast in industry discussions.

• Advancement: Potential progression to Staff Product Designer, Principal Product Designer, or Design Manager roles within Toast.

📝 Enhancement Note: Career level and impact are defined based on the "Senior" title and the responsibilities outlined. Growth opportunities are inferred from typical career paths for senior designers in tech companies, with a specific nod to AI and mobile specialization.

🌐 Work Environment

Office Type: Toast operates with a hybrid work model, supporting a "strong culture of connection" while valuing individual needs. For this fully remote role, the "office" is the employee's home workspace, but the company emphasizes fostering connection through virtual means.

Office Location(s): While this role is US-remote, Toast has physical office locations globally, which can be relevant for potential future collaboration or company-wide events. The company's "Geographic Pay Zone Philosophy" suggests a structured approach to supporting remote employees across different regions.

Workspace Context:

• Remote Collaboration: The primary work environment is remote, necessitating strong digital collaboration skills and effective use of communication tools (e.g., Slack, Zoom, Miro).

• Technology Stack: Access to industry-leading design tools (Figma, Miro) and AI-native prototyping tools will be provided or expected.

• Cross-Functional Interaction: Frequent virtual interactions with Product Managers, Engineers, Researchers, and other designers will be standard.

Work Schedule:

• The role supports a flexible remote arrangement, allowing for a balance between work and personal life.

• While core working hours may exist for team synchronization and meetings, the emphasis is on outcome delivery rather than strict time adherence. The role requires availability for collaboration across US time zones.

📝 Enhancement Note: The work environment description is primarily derived from Toast's stated hybrid work model and remote-first approach, emphasizing the tools and communication methods essential for remote collaboration.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Recruiter Screen: A conversation to assess overall fit, experience alignment, and understanding of the role and Toast's mission.

2. Hiring Manager Interview: A deeper dive into your experience, design philosophy, leadership approach, and how you handle complex challenges. Expect to discuss your portfolio.

3. Design Portfolio Review & Whiteboarding Session: Present your portfolio, walking through key projects and your design process. This may include a live design exercise or problem-solving session (e.g., whiteboarding) to assess your thinking and approach.

4. Cross-Functional Interviews: Discussions with Product Managers and/or Engineering Leads to evaluate collaboration skills, communication style, and ability to work effectively in a cross-functional team.

5. Final Interview / Executive Interview: Potentially a conversation with a senior leader in Product or Design to assess strategic thinking, cultural fit, and overall potential impact.

Portfolio Review Tips:

• Narrative is Key: Structure your portfolio presentations around compelling stories that highlight the problem, your process, your specific contributions, the challenges you overcame, and the measurable outcomes.

• Show, Don't Just Tell: Use visuals effectively—wireframes, user flows, prototypes, final UIs, research findings—to illustrate your design journey.

• Focus on Mobile & AI: Tailor your presentation to emphasize your mobile UX/UI expertise and any experience or demonstrated interest in AI-driven design, especially relevant to the Toast Now App.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., increased conversion rates, improved task completion times, user satisfaction scores, efficiency gains).

• Be Ready for Deep Dives: Expect interviewers to probe into the details of your process, asking "why" behind your decisions. Be prepared to articulate your rationale clearly and confidently.

• Demonstrate Leadership: Highlight instances where you've taken initiative, mentored others, or influenced design direction.

Challenge Preparation:

• Design Exercise: If a live exercise is given, focus on understanding the prompt, asking clarifying questions, and articulating your thought process aloud. Prioritize core user needs and business goals.

• Problem-Solving: Practice breaking down complex problems into smaller, manageable parts and proposing solutions with clear trade-offs.

• AI Integration: Be prepared to discuss how you might approach designing for AI features, considering user trust, transparency, and control.

📝 Enhancement Note: The interview process is structured based on standard senior-level hiring practices in tech. Portfolio and challenge preparation tips are tailored to the specific requirements of this Senior Product Designer role, emphasizing mobile, AI, and leadership.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, UI design, prototyping, and collaboration. Advanced proficiency is expected for creating detailed mockups and interactive prototypes.

• Miro: Utilized for collaborative brainstorming, user journey mapping, affinity diagramming, and workshop facilitation.

• AI-Native Prototyping Tools: Proficiency with tools like v0, Magic Patterns, or Claude Code for rapid concept exploration and functional prototype generation, especially for AI-driven features.

Analytics & Reporting:

• While not directly a designer's primary tool, an understanding of how to interpret data from analytics platforms (e.g., Amplitude, Google Analytics) is beneficial for informing design decisions.

CRM & Automation:

Other Relevant Tools:

• Prototyping Tools: Beyond Figma, familiarity with other advanced prototyping tools can be beneficial.

• User Research Platforms: Tools for conducting remote usability tests, surveys, and interviews (e.g., UserTesting.com, Lookback, SurveyMonkey).

• Collaboration Suites: Slack, Zoom, Google Workspace, or similar for communication and virtual collaboration.

📝 Enhancement Note: The tools listed are directly pulled from the job description, with additional context provided on their typical usage in a product design workflow. Emphasis is placed on Figma and the specified AI prototyping tools.

👥 Team Culture & Values

Operations Values:

• Founder's Mentality: Take ownership of outcomes, not just outputs. Drive initiatives with a proactive and results-oriented mindset.

• Lifting Others Up: Actively mentor junior designers, share knowledge, and contribute to the growth and development of the design team.

• Driving Action Through Influence: Build strong, collaborative relationships to effectively communicate design rationale and drive consensus and action across cross-functional teams.

• Building Strong Perspectives: Develop well-informed opinions and guide decisions with data, user insights, and strategic thinking, enabling quick and impactful choices.

• Raising the Bar: Continuously strive to improve technical design skills, explore new methodologies, and find innovative ways to enhance the design practice.

Collaboration Style:

• Cross-Functional Integration: Seamless collaboration with Product Managers, Engineers, Researchers, and other stakeholders is crucial. The role requires effective communication and partnership to achieve shared goals.

• Data-Informed & User-Centric: Design decisions are driven by a combination of user research, data analysis, and a deep understanding of restaurant operator needs.

• Iterative & Experimental: A willingness to experiment, test hypotheses, and iterate on designs based on feedback and performance data.

• AI-Forward: Embracing and actively exploring how AI technologies can enhance user experiences and operational efficiency within the product.

📝 Enhancement Note: The "Operations Values" are directly inspired by the "A day in the life" section, rephrased to highlight their relevance to a designer's daily work and interactions. The collaboration style is synthesized from the general description of team dynamics and Toast's approach to innovation.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Ambiguity: Navigating complex product requirements and evolving AI technologies to create clear, intuitive user experiences.

• Balancing User Needs with Business Goals: Ensuring that designs effectively serve both the restaurant operators and Toast's business objectives, particularly in a competitive market.

• Integrating AI Seamlessly: Designing AI-first experiences that feel natural, trustworthy, and genuinely empowering for users, rather than intrusive or overly complex.

• Cross-Functional Alignment: Effectively influencing and aligning diverse stakeholders (Product, Engineering, Marketing, Sales) around design strategy and execution.

• Remote Collaboration Dynamics: Maintaining strong team cohesion and effective communication within a distributed, hybrid work environment.

Learning & Development Opportunities:

• AI Design Specialization: Deepen expertise in designing for LLM-driven systems, conversational interfaces, and agentic workflows, becoming a leader in AI-first mobile design.

• Mobile Platform Mastery: Stay at the forefront of native iOS and Android design trends and technologies, contributing to best practices.

• Leadership & Mentorship: Develop leadership skills through mentoring junior designers and owning strategic design initiatives.

• Industry Trends: Gain exposure to cutting-edge AI prototyping tools and methodologies that are shaping the future of product design.

• Restaurant Industry Insights: Develop a deep understanding of the restaurant operational landscape, enabling more impactful design solutions.

📝 Enhancement Note: Challenges are identified based on the nature of senior product design roles in tech, particularly those involving mobile, AI, and cross-functional collaboration. Growth opportunities are aligned with the role's senior level and the company's focus on AI and mobile innovation.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex mobile design challenge you faced and how you approached it, focusing on your process and the outcome." (Prepare a case study from your portfolio that highlights mobile UX/UI and problem-solving.)

• "How do you balance user needs with business objectives when designing for a platform like Toast?" (Think about how to articulate trade-offs and decision-making criteria.)

• "Discuss your experience with AI-native prototyping tools. How have you used them to explore new design possibilities?" (Be ready to demonstrate your understanding and practical application of these tools.)

Company & Culture Questions:

• "What interests you about Toast and our mission to empower restaurants?" (Research Toast's impact on the restaurant industry and its values.)

• "How do you embody Toast's values, such as 'Founder's Mentality' or 'Lifting Others Up'?" (Prepare specific examples from your career.)

• "Describe your experience working in a remote or hybrid team environment. How do you ensure effective collaboration?" (Highlight your communication and teamwork strategies.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process, your specific contributions, the solution, and the measurable impact.

• Emphasize Mobile & AI: Select projects that best showcase your mobile UX/UI skills and any experience or interest in AI-driven design. Clearly articulate how you'd apply these skills to the Toast Now App.

• Showcase Your Process: Don't just show final screens; detail your research, ideation, prototyping, and testing phases. Explain the why behind your decisions.

• Quantify Success: Use data and metrics to demonstrate the effectiveness of your designs. If exact metrics aren't available, discuss anticipated impact or user feedback.

• Be Interactive: Engage interviewers by asking thoughtful questions about their work and the product. Be prepared to discuss potential design directions or challenges on the spot.

📝 Enhancement Note: Interview questions and preparation strategies are designed to align with the senior-level expectations, mobile focus, and AI emphasis of the role, drawing directly from the job description's requirements and Toast's stated values.

📌 Application Steps

To apply for this Senior Product Designer (UX/UI) - Mobile position:

• Submit your application: Complete the online application form via the provided link.

• Curate Your Portfolio: Select 2-3 of your strongest mobile UX/UI projects that demonstrate end-to-end process, problem-solving, and ideally, any experience or interest in AI-driven design. Tailor your presentation to highlight how these skills align with the Toast Now App.

• Optimize Your Resume: Ensure your resume clearly outlines your years of experience, specific mobile design expertise (iOS/Android), proficiency with Figma and AI prototyping tools, and any leadership or mentorship experience. Use keywords from the job description.

• Prepare Your Narrative: Practice articulating your portfolio projects clearly and concisely, focusing on the problem, your process, your contributions, and measurable outcomes. Be ready to discuss your design philosophy and how you embody Toast's values.

• Research Toast: Familiarize yourself with Toast's mission, products (especially the Toast Now App), and company culture. Understand the restaurant industry challenges they aim to solve.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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