UX Consultant

📍 Job Overview

Job Title: UX Consultant

Company: Version 1

Location: Dublin, County Dublin, Ireland

Job Type: Full-time

Category: User Experience (UX) Design & Consultancy

Date Posted: 2026-04-21T11:52:52.301

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (Remote OK)

🚀 Role Summary

• This role is for an adaptable User-Centred Design Consultant focused on delivering excellent technology and transformation solutions.

• You will be instrumental in designing products and services by understanding user needs and translating them into effective design elements within multidisciplinary, agile teams.

• The position requires a strong portfolio demonstrating your ability to conduct user research, adhere to design standards, and articulate design decisions clearly to clients in the public and private sectors.

• This consultancy role involves client-facing interactions, requiring strong communication and stakeholder management skills to gain confidence and drive successful project outcomes.

📝 Enhancement Note: The role is categorized under UX Design & Consultancy, aligning with the provided description of designing products and services based on user needs and client requirements. The "Remote OK" status suggests a hybrid model, common for consultancy roles requiring client site visits alongside remote work flexibility.

📈 Primary Responsibilities

• Collaborate within multidisciplinary, agile teams to design and deliver user-centred products and services for public and private sector clients.

• Conduct user research activities, including usability testing and collaborative sessions, to deeply understand user needs and validate design assumptions.

• Develop and iterate on various prototypes, selecting appropriate fidelity levels and tools to effectively communicate design concepts and gather feedback.

• Apply evidence-based design principles, ensuring designs are the simplest feasible approach to solving user problems and meet defined business objectives.

• Design for accessibility and inclusivity, ensuring compliance with relevant design and accessibility standards for diverse user groups.

• Communicate design processes, decisions, and rationale effectively to internal colleagues and external customers, building confidence and fostering collaboration.

• Manage stakeholder relationships, identifying needs, managing expectations, and escalating issues as required to ensure smooth project execution.

• Adhere to and adapt common design standards, particularly those relevant to public sector projects in the UK, and understand GDS assessment processes.

• Work collaboratively in an open, iterative, and agile manner throughout all stages of the development lifecycle.

📝 Enhancement Note: Responsibilities are detailed to reflect the full scope of a UX Consultant role, emphasizing user research, prototyping, accessibility, stakeholder management, and agile collaboration, all critical for delivering successful design solutions in a consultancy setting.

ক্ষত Skills & Qualifications

Education: While specific educational requirements are not detailed, a Bachelor's or Master's degree in a related field such as Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related discipline is typically expected for consultancy roles. Equivalent practical experience will also be considered.

Experience: 2-5 years of experience in User Experience (UX) design, User-Centred Design (UCD), or a similar consultancy role, with a proven track record of delivering user-focused digital products and services.

Required Skills:

• Design Thinking: Strong understanding and practical application of design thinking frameworks and methodologies.

• Evidence-Based Design: Ability to conduct and utilize user research to inform design decisions and validate assumptions.

• User Research: Experience in undertaking basic user research activities and collaborating with user researchers.

• Prototyping: Proficiency in creating and iterating on prototypes at various fidelity levels using relevant tools.

• Accessible & Inclusive Design: Knowledge of key principles and practical application of accessible and inclusive design standards.

• Design Standards: Understanding of common design standards and ability to comply with sector-specific requirements (e.g., GDS for public sector).

• Consultancy Skills: Demonstrated ability to communicate design processes and decisions effectively to stakeholders and clients.

• Stakeholder Management: Experience in managing diverse stakeholders, understanding their needs, and escalating issues appropriately.

• Agile Methodologies: Understanding of user-centred design practices within agile workflows and ability to collaborate in multidisciplinary teams.

• Iterative Design: Ability to work in an open, iterative, and collaborative manner.

Preferred Skills:

• Experience with specific GDS assessment processes for public sector projects.

• Familiarity with a wide range of UX design tools and software.

• Experience in specific industry sectors relevant to Version 1's client base (e.g., Public Sector, Utilities, Financial Services).

• Ability to adapt design patterns and contribute to wider design community discussions.

• Experience in facilitating design workshops and user testing sessions.

📝 Enhancement Note: The qualifications are inferred from the "Qualifications" section of the job description, elaborating on each point to provide a comprehensive view of the expected skillset for a UX Consultant, especially within a consultancy context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design projects, demonstrating your ability to solve user problems.

• Case studies that highlight your process, from initial research and ideation through to final design and iteration.

• Evidence of your application of design thinking, user research, and prototyping in real-world scenarios.

• Examples of accessible and inclusive design considerations integrated into your work.

Process Documentation:

• Workflows demonstrating your approach to user research, including methodologies used and how insights were translated into design.

• Examples of prototyping processes, including tool selection, iteration cycles, and feedback incorporation.

• Case studies detailing how you managed stakeholder expectations and communicated design decisions throughout a project lifecycle.

• Evidence of collaboration within multidisciplinary and agile teams, showcasing your role and contributions.

📝 Enhancement Note: Portfolio requirements are tailored to reflect what a UX Consultant would need to demonstrate. This includes showcasing design thinking, user research, prototyping, accessibility, and stakeholder management through detailed case studies and process documentation.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level UX Consultant in Dublin, Ireland, the estimated salary range is between €50,000 - €70,000 annually. This range is influenced by experience, specific skill sets, and the consultancy nature of the role, which often includes client-facing responsibilities and project-based work.

Benefits:

• Quarterly Performance-Related Profit Share Scheme: Direct benefit from company success.

• Career Progression & Mentorship: Structured pathways and coaching through "Strength in Balance" and "Leadership" schemes, plus a dedicated quarterly "Pathways Career Development" program.

• Flexible/Remote Working: Understanding and supportive approach to work-life balance, accommodating individual circumstances.

• Pension Scheme: Contribution towards retirement planning.

• Private Healthcare Cover: Comprehensive medical coverage.

• Life Assurance: Financial security for dependents.

• Financial Advice: Access to guidance for personal financial planning.

• Employee Discount Scheme: Savings on various products and services.

• Gym Discounts & Fitness Classes: Support for physical wellbeing.

• Bike to Work Scheme: Encourages sustainable commuting.

• Mindfulness Workshops & Employee Assistance Programme (EAP): Focus on mental and emotional wellbeing.

• Generous Holiday Allowance: Ample time off for rest and personal pursuits.

• Enhanced Maternity/Paternity Leave: Support for new parents.

• Marriage/Civil Partnership Leave & Special Leave Policies: Additional provisions for significant life events.

• Educational Assistance & Incentivised Certifications: Support for professional development and accreditations (e.g., AWS, Microsoft, Oracle, Red Hat).

• Reward Schemes: Annual Excellence Awards and a "Call-Out" platform recognizing contributions.

• Environment, Social, and Community First Initiatives: Opportunities for involvement in fundraising, development, diversity, inclusion, and belonging activities.

Working Hours: A standard 40-hour work week is typical, with flexibility offered to accommodate work-life balance, as indicated by the "Flexible/remote working" benefit.

📝 Enhancement Note: The salary range is estimated for a UX Consultant in Dublin, reflecting local market rates for mid-level professionals in the tech and consulting sectors. The extensive list of benefits is directly sourced from the provided text, highlighting Version 1's commitment to employee wellbeing and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology and Transformation Solutions, with a strong focus on Cloud (AWS, Microsoft, Oracle), Data, and Digital Transformation. Version 1 is a significant partner to global technology leaders.

Company Size: 3300+ employees, generating €350m/£300m in revenue, positioning it as a large, established, and reputable IT services and consulting firm.

Founded: Over 30 years ago, indicating a stable, experienced, and mature organization with a deep understanding of the technology landscape.

Team Structure:

• The UX Consultant will likely be part of a dedicated UX/Design practice or integrated into multidisciplinary, agile project teams.

• Reporting structure may involve a UX Lead, Design Manager, or Project Manager, depending on the project and organizational setup.

Methodology:

• Data Analysis & Insights: Emphasizes an evidence-based approach to design, utilizing user research and data to inform decisions.

• Workflow Planning & Optimization: Focuses on agile workflows and iterative development to optimize product and service design.

• Automation & Efficiency: While not explicitly stated for UX, the company's broader focus on technology and transformation implies an appreciation for efficient processes and leveraging technology.

Company Website: [Link to Version 1 company website, if available, or reference version1.com]

📝 Enhancement Note: Company culture details are derived from the provided company description, highlighting Version 1's scale, longevity, partnerships, and core values. The team structure and methodology are inferred based on the role's nature and the company's focus on agile and technology-driven solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level (2-5 years of experience), requiring a solid foundation in UX principles and practical application. It's an individual contributor role with significant client-facing responsibilities and project impact.

Reporting Structure: Typically reports to a Senior UX Consultant, UX Lead, or Project Manager within a specific project or department. The role involves collaborating across various project teams and with client stakeholders.

Operations Impact: The UX Consultant directly influences the success of digital products and services by ensuring they are user-friendly, accessible, and meet user needs, thereby enhancing customer satisfaction, adoption rates, and ultimately, business outcomes for clients.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like user research, interaction design, accessibility, or service design.

• Leadership Development: Progress to Senior UX Consultant, UX Lead, or Design Manager roles, mentoring junior team members and leading design initiatives.

• Client Relationship Management: Develop stronger client-facing and consultancy skills, potentially leading to roles with greater client advisory responsibilities.

• Industry Expertise: Gain specialized knowledge in specific sectors (e.g., public sector, utilities) where Version 1 operates.

• Certifications: Pursue further certifications relevant to UX, agile methodologies, or specific technologies (e.g., AWS, Microsoft).

📝 Enhancement Note: Career analysis is based on the "UX Consultant" title, the specified experience level, and the nature of consultancy work. Growth opportunities are typical for UX professionals aiming to advance within a large IT services firm.

🌐 Work Environment

Office Type: Version 1 operates as a large IT services and consulting firm. While the role allows for remote work, it is likely a hybrid model, meaning there will be opportunities to work from Version 1 offices, client sites, or remotely. Offices are expected to be modern and equipped to support collaborative work.

Office Location(s): The primary location is Dublin, County Dublin, Ireland. Version 1 also has a significant presence in the UK and potentially other regions, suggesting client sites could be varied.

Workspace Context:

• Collaborative Environment: Expect to work in diverse settings, from dedicated office spaces designed for collaboration to client meeting rooms and remote setups.

• Operations Tools & Technology: Access to standard UX design software, collaboration tools (e.g., Microsoft Teams, Slack), project management platforms (e.g., Jira), and potentially Version 1's internal technology infrastructure.

• Team Interaction: Regular interaction with internal UX/design teams for knowledge sharing and peer review, as well as close collaboration with project teams and client representatives.

Work Schedule: The standard 40-hour work week offers flexibility, which is crucial for consultants managing client demands and project timelines. This flexibility supports balancing remote work with potential on-site client requirements.

📝 Enhancement Note: The work environment is described based on the company's profile as a large IT consultancy and the hybrid nature of the role, emphasizing collaboration, technology access, and flexible scheduling.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess core UX skills, experience, and alignment with the role requirements.

• Technical Interview: An in-depth discussion about your UX process, methodologies, and experience with design thinking, user research, prototyping, and accessibility. Expect to be asked about specific projects from your portfolio.

• Portfolio Presentation: A dedicated session where you will present 1-2 key projects from your portfolio, detailing your role, process, challenges, solutions, and outcomes. This is crucial for demonstrating your consultancy and communication skills.

• Consultancy/Stakeholder Management Interview: Questions focused on your experience working with clients, managing stakeholders, handling feedback, and navigating project complexities.

• Final Interview: May involve meeting with senior management or the hiring manager to discuss cultural fit, career aspirations, and overall suitability for Version 1.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your UX process, problem-solving skills, and impact. Prioritize projects relevant to Version 1's client sectors (e.g., public sector).

• Structure Your Case Studies: For each project, clearly outline the problem, your role, the methodology used (research, design, testing), key decisions and rationale, challenges faced, the solution implemented, and measurable outcomes or impact.

• Highlight Collaboration: Demonstrate how you worked with multidisciplinary teams and stakeholders.

• Emphasize User-Centricity: Clearly articulate how user needs drove your design decisions.

• Showcase Accessibility: Include examples of how you considered and implemented accessibility and inclusive design principles.

• Be Prepared to Discuss: Be ready to answer detailed questions about your design choices, trade-offs made, and lessons learned.

Challenge Preparation:

• Design Exercise: You might be given a short design challenge or asked to critique an existing design, requiring you to apply your UX thinking and articulate your reasoning.

• Scenario-Based Questions: Prepare to answer questions about how you would handle specific client scenarios, stakeholder conflicts, or project challenges.

• Process Articulation: Be ready to clearly explain your UX process and how you adapt it to different project contexts.

📝 Enhancement Note: The interview and portfolio review process is detailed to provide actionable advice for candidates, focusing on the critical elements of a UX consultant role, especially the emphasis on portfolio presentation and client-facing skills.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Proficiency with industry-standard tools such as Figma, Sketch, Adobe XD, or similar for wireframing, prototyping, and UI design.

• Prototyping Tools: Experience with tools like InVision, Axure, or built-in features of design software for creating interactive prototypes.

• Collaboration Platforms: Familiarity with tools like Jira, Confluence, Miro, Mural, or similar for agile project management, documentation, and collaborative ideation.

Analytics & Reporting:

• While not a primary focus for UX design, an understanding of how to interpret user analytics (e.g., Google Analytics, Hotjar, Pendo) to inform design decisions is beneficial.

CRM & Automation:

• Not directly used by UX Consultants, but awareness of how UX designs integrate with CRM systems and automated workflows can be advantageous.

📝 Enhancement Note: The technology stack is inferred based on common tools used by UX Consultants in agile and consultancy environments. Emphasis is placed on design and collaboration tools essential for the role.

👥 Team Culture & Values

Operations Values:

• Customer Success: A core value, evident in the company's mission to deliver technology and transformation solutions that drive customer success.

• Collaboration: Emphasis on working in multidisciplinary, agile teams, fostering an environment of shared effort and mutual support.

• Innovation & Adaptability: Encouraged by working with global technology leaders and navigating evolving technology landscapes.

• Excellence: Striving for high-quality solutions and services, as indicated by awards and partnerships.

• Integrity & Values-Driven: Hiring people who share core values and embedding them into the company's DNA.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with developers, business analysts, project managers, and client teams is essential.

• Process Review & Feedback: An agile and iterative approach implies a culture of continuous feedback and refinement, both internally and with clients.

• Knowledge Sharing: The company's focus on growth and development suggests a culture that values sharing expertise and best practices, particularly within specialized teams like UX.

📝 Enhancement Note: Team culture and values are extrapolated from the company description, emphasizing Version 1's "core values driven" approach and the collaborative nature inherent in consultancy and agile environments.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Effectively mediating between user desires, technical constraints, and client business objectives.

• Navigating Diverse Client Environments: Adapting UX approaches and communication styles to suit different client organizations, sectors, and levels of UX maturity.

• Managing Stakeholder Expectations: Effectively communicating complex design rationale and managing differing opinions or priorities among various stakeholders.

• Keeping Pace with Technology: Staying current with evolving UX tools, methodologies, and digital trends to maintain a leading edge.

• Measuring Design Impact: Demonstrating the tangible ROI of UX design interventions, especially in consultancy settings where project scope and metrics can vary.

Learning & Development Opportunities:

• Operations Skill Advancement: Opportunities to specialize in areas like advanced user research techniques, service design, or UX strategy.

• Industry Conferences & Certifications: Support for attending industry events and obtaining certifications that enhance UX expertise and credibility.

• Mentorship & Leadership: Access to mentorship programs and pathways to leadership roles within the UX practice or project teams.

• Exposure to Diverse Projects: Working across various public and private sector clients provides broad experience and exposure to different challenges and solutions.

📝 Enhancement Note: Challenges are identified based on the common complexities of UX consultancy roles, while growth opportunities are aligned with Version 1's stated commitment to employee development and career progression in the tech sector.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "Describe a time you used design thinking to solve a complex problem for a client. What was your process, and what was the outcome?" (Focus on articulating your methodology, user-centricity, and impact.)

• Collaboration & Stakeholder Management: "How do you approach gaining buy-in from stakeholders who may be resistant to UX recommendations?" (Prepare examples of negotiation, data-driven persuasion, and building consensus.)

• Problem-Solving: "Walk me through a project where you had to make significant design trade-offs due to technical constraints or tight deadlines. How did you decide, and how did you communicate this?" (Focus on your decision-making process and transparent communication.)

Company & Culture Questions:

• "What attracts you to Version 1 and this specific UX Consultant role?" (Research Version 1's values, client work, and company culture.)

• "How do you see your skills contributing to Version 1's mission of driving customer success through technology and transformation?" (Connect your UX expertise to their business objectives.)

Portfolio Presentation Strategy:

• Structure for Impact: For each portfolio piece, use a clear narrative: Problem > Your Role > Process > Solution > Outcome > Lessons Learned.

• Quantify Outcomes: Whenever possible, use data and metrics to demonstrate the impact of your designs (e.g., increased conversion rates, reduced support calls, improved task completion times).

• Show Your Process: Don't just show final screens; illustrate your journey through wireframes, user flows, research findings, and iterations.

• Explain Your Rationale: Be ready to verbally justify every design decision, linking it back to user needs, business goals, or design principles.

• Engage Your Audience: Treat it as a consultative discussion, inviting questions and demonstrating your ability to articulate complex ideas clearly.

📝 Enhancement Note: Interview preparation advice is tailored to the UX Consultant role, emphasizing portfolio presentation, strategic thinking, and demonstrating consultancy skills alongside technical UX proficiency.

📌 Application Steps

To apply for this UX Consultant position:

• Submit your application through the application link provided on the job board.

• Portfolio Customization: Ensure your portfolio is up-to-date and prominently features projects that align with the job description's emphasis on user-centred design, agile methodologies, accessibility, and consultancy experience. Tailor your case studies to highlight your process and impact.

• Resume Optimization: Update your resume to clearly articulate your experience in UX design, user research, prototyping, and stakeholder management. Use keywords from the job description such as "design thinking," "user-centred design," "agile," "accessibility," and "consultancy."

• Interview Preparation: Practice articulating your UX process and presenting your portfolio. Prepare specific examples that demonstrate your problem-solving skills, collaboration abilities, and understanding of design standards.

• Company Research: Thoroughly research Version 1, its values, client sectors (especially public sector and utilities), and recent projects. Understand their approach to technology and transformation to better align your responses during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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