Senior UX Researcher (Freelance) based in Spain

📍 Job Overview

Job Title: Senior UX Researcher (Freelance)

Company: Each&Other Ltd

Location: Spain (Major urban area, e.g., Madrid, Barcelona)

Job Type: CONTRACTOR

Category: User Experience (UX) Research / Design Operations

Date Posted: April 23, 2026

Experience Level: Senior (5+ years preferred)

Remote Status: Primarily Remote, with occasional on-site research required in Spain.

🚀 Role Summary

• This freelance Senior UX Researcher role focuses on uncovering user needs through a variety of qualitative and quantitative research methodologies, directly impacting product and service development for international clients.

• The position requires a strong understanding of user-centered design principles and the ability to translate complex findings into actionable insights for design and development teams.

• Candidates must possess excellent communication and client-facing skills, with a proven track record of building trust and delivering impactful research outcomes.

• A key aspect of this role involves leveraging local market knowledge within Spain for effective participant recruitment and conducting on-site ethnographic research where necessary.

📝 Enhancement Note: While the job title is Senior UX Researcher, the responsibilities and required skills overlap significantly with aspects of Design Operations and GTM strategy, particularly in understanding user needs to inform product direction and client communication. The "freelance" nature suggests a project-based engagement, requiring adaptability and strong self-management.

📈 Primary Responsibilities

• Plan, design, and execute a range of user research initiatives, including usability testing, in-depth 1:1 interviews, and ethnographic studies, tailored to project objectives and client needs.

• Conduct location-based ethnographic research within major Spanish urban areas, gathering nuanced insights into user behaviors and contexts.

• Effectively recruit research participants within the local Spanish market, leveraging local knowledge and networks to ensure diverse and representative samples.

• Synthesize research data and articulate complex findings into clear, concise, and actionable recommendations for design, product, and client stakeholders.

• Ensure that user research findings are integrated seamlessly into the broader project lifecycle, driving user-centered decision-making and influencing product strategy.

• Build and maintain strong, trusting relationships with clients, acting as a key point of contact and demonstrating the value of UX research.

• Collaborate closely with designers, researchers, and consultants within the Each&Other Ltd team, contributing to a high-quality, user-focused output.

• Communicate technical concepts related to web and mobile technologies to both clients and development teams, bridging the gap between user insights and technical implementation.

• Design, organize, and facilitate successful client workshops to foster collaboration and align stakeholders on research findings and strategic directions.

📝 Enhancement Note: The responsibility for "finding out what users need" and ensuring "user research makes a real difference" highlights a strategic GTM component, as user insights directly inform product-market fit and customer acquisition strategies. The requirement for location-based ethnographic research in Spain is a critical differentiator.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong academic background in Human-Computer Interaction (HCI), Psychology, Sociology, Design, or a related field is highly beneficial. Demonstrated expertise through a professional portfolio is paramount.

Experience: A minimum of five years of progressive experience in User Experience (UX) research is required. Candidates with over five years of experience, particularly those with extensive experience in setting up UX projects from inception, will be strongly considered.

Required Skills:

• Deep understanding of research methodologies: Proficiency in conducting usability testing, 1:1 interviews, and ethnographic research.

• Participant recruitment: Proven ability to effectively recruit diverse participants, leveraging local market knowledge, particularly within Spain.

• Strong communication skills: Articulate complex ideas and research findings clearly and concisely to both technical and non-technical audiences.

• Client relationship management: Ability to build and maintain strong, trusting relationships with clients, demonstrating empathy and professionalism.

• Prototyping understanding: Familiarity with testing content and messaging within user-centered design frameworks.

• Technology awareness: Comfortable discussing web and mobile technologies with clients and development teams.

• Efficiency and time management: Ability to deliver high-quality work on time and manage multiple project streams effectively.

Preferred Skills:

• Extensive experience (beyond five years) in UX Research, either in-house or agency-side.

• Proven track record of delivering meaningful, tangible results for businesses of various sizes.

• Substantial experience in designing and setting up UX research projects from scratch.

• Demonstrated experience in designing, organizing, and facilitating successful client workshops.

• Experience working with international clients across diverse markets (Ireland, UK, Europe, Asia, USA).

📝 Enhancement Note: The emphasis on "local market knowledge" and "participant recruitment" in Spain suggests that candidates with established networks or a strong understanding of Spanish consumer behavior will have a significant advantage. The "bonus points" strongly indicate a preference for seasoned professionals who can hit the ground running.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate research process: Showcase detailed case studies that clearly outline your research process from problem definition to final recommendations.

• Highlight user-centered impact: Provide examples of how your research directly influenced product design, user experience improvements, or business outcomes.

• Showcase methodology diversity: Include examples of various research techniques employed (usability testing, interviews, ethnography) and explain why specific methods were chosen.

• Quantify results: Wherever possible, present tangible results and metrics demonstrating the impact of your research (e.g., improved conversion rates, reduced user errors, increased satisfaction scores).

• Client collaboration examples: Include instances where you successfully collaborated with clients, managed expectations, and facilitated workshops.

Process Documentation:

• Research planning documentation: Evidence of well-structured research plans, including objectives, methodologies, participant criteria, and timelines.

• Data synthesis and analysis documentation: Examples of how you synthesize qualitative and quantitative data into coherent insights and actionable recommendations.

• Client reporting and presentation materials: Showcase polished reports and presentation decks used to communicate research findings to stakeholders.

📝 Enhancement Note: For a freelance role, a robust portfolio is critical. It serves as the primary evidence of a candidate's ability to independently manage research projects and deliver value. The emphasis on "setting up UX projects" suggests a need to demonstrate strategic planning and execution capabilities.

💵 Compensation & Benefits

Salary Range: As a freelance contractor based in Spain, the compensation will be project-based and competitive, reflecting the senior level of the role and the required expertise. Based on industry benchmarks for Senior UX Researchers in Spain with 5+ years of experience and a freelance contract structure, a typical hourly rate could range from €45 to €75, or project-based fees negotiated accordingly. This estimate considers the cost of living in major Spanish cities and the demand for specialized UX research skills.

Benefits:

• Flexible freelance engagement: Opportunity to work on diverse, challenging projects with international clients.

• Remote work flexibility: Primarily remote role, offering work-life balance and autonomy.

• Professional development: Exposure to a leading UX practice and collaboration with a team of skilled designers, researchers, and consultants.

• Project variety: Work across various markets including Ireland, UK, Europe, Asia, and USA, broadening your experience.

• Competitive project rates: Compensation structured to reflect the senior level and freelance nature of the engagement.

Working Hours: This is a freelance contract role. While the work is primarily remote, specific project timelines and client needs will dictate the working hours. Candidates should be prepared to dedicate approximately 40 hours per week during active project phases, with flexibility to accommodate different time zones for client communication and collaboration. Occasional on-site research in Spain may require adherence to specific local working hours.

📝 Enhancement Note: Given the freelance nature and location in Spain, salary is likely to be negotiated per project or hourly. The provided range is an estimate based on typical freelance rates for senior-level UX professionals in Western Europe, adjusted for the Spanish market and the specific requirements of the role. Benefits are typical for contract positions, emphasizing flexibility and project-based work.

🎯 Team & Company Context

🏢 Company Culture

Industry: User Experience (UX) Design & Consulting. Each&Other Ltd operates within the technology and design services sector, specializing in delivering high-quality UX research and design solutions to a global clientele.

Company Size: While not explicitly stated, the description "growing our team of user researchers" and working with "large international clients" suggests a mid-sized to growing agency or consultancy. This size often implies a dynamic environment with opportunities for direct impact.

Founded: The company's founding date is not provided, but its established client base and international reach indicate a mature and experienced organization within the UX field.

Team Structure:

• The UX research team is part of a larger UX practice, working alongside designers and consultants.

• This role is freelance, suggesting integration into project teams rather than a fixed departmental structure.

Methodology:

• User-Centered Design: The core philosophy revolves around understanding and prioritizing user needs in all design and research activities.

• Data-Driven Insights: Emphasis on rigorous research to generate actionable insights that inform strategic decisions.

• Collaborative Approach: Strong belief in teamwork and cross-functional collaboration to achieve optimal project outcomes.

• Client Partnership: Focus on building strong, trusting relationships with clients to ensure research value is recognized and implemented.

Company Website: https://www.eachandother.com/ (Based on domain derived)

📝 Enhancement Note: The company positions itself as a "leading UX practice," indicating a commitment to high standards and quality. The "freelance" model suggests a focus on project delivery and client satisfaction, with an emphasis on specialist expertise.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a "Senior" level, requiring a minimum of five years of experience and the ability to work autonomously. It involves leading research initiatives, mentoring junior team members (implicitly, through collaboration and expertise), and directly influencing client strategy.

Reporting Structure: As a freelance contractor, direct reporting lines may be project-specific, likely to a Project Lead, Senior Designer, or a designated client contact. The broader team structure involves collaboration with other UX professionals within Each&Other Ltd.

Operations Impact: The Senior UX Researcher's impact is significant, directly shaping product development, user experience, and client satisfaction. By uncovering user needs and validating design decisions, this role is crucial for ensuring product-market fit and driving successful GTM strategies for clients.

Growth Opportunities:

• Project Diversity: Gain exposure to a wide range of industries, client types, and research challenges across global markets.

• Skill Specialization: Deepen expertise in specific research methodologies (e.g., advanced ethnography, mixed-methods research) or client sectors.

• Client Relationship Development: Enhance client management and workshop facilitation skills, potentially leading to more strategic engagements.

• Portfolio Expansion: Build a robust portfolio with impactful case studies from international projects.

• Networking: Expand professional network through collaboration with Each&Other Ltd's team and international clients.

📝 Enhancement Note: For freelance roles, "growth" is often measured by the complexity and impact of projects, and the ability to secure repeat engagements or longer-term contracts. This role offers a strong platform for a seasoned researcher to build their freelance career.

🌐 Work Environment

Office Type: Primarily remote. However, the role requires the candidate to be based in a major urban area in Spain (e.g., Madrid, Barcelona) to facilitate on-site ethnographic research and potentially client meetings.

Office Location(s): While the company is based in Dublin, the research work is conducted remotely. The candidate must be located within Spain, preferably in a major city to support local research activities.

Workspace Context:

• Remote Autonomy: Candidates will work from their own established workspace, requiring self-discipline and effective home office setup.

• Collaborative Tools: Expect to utilize various digital collaboration tools for communication, project management, and research documentation.

• Field Research: The role necessitates occasional in-person research within Spain, requiring adaptability to different research environments.

• Client Interaction: Regular virtual (and potentially in-person) interaction with clients, demanding professionalism and clear communication.

Work Schedule: The role is freelance, with hours primarily dictated by project needs and client availability. While a standard 40-hour work week is typical during active project phases, flexibility is essential to accommodate international client time zones and research scheduling. Occasional on-site research in Spain may require adherence to specific local schedules.

📝 Enhancement Note: The blend of remote work with mandatory on-site research in Spain is a key characteristic of this role, requiring candidates to be comfortable and equipped for both scenarios.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements.

• Portfolio Deep Dive: An in-depth discussion focusing on your portfolio, where you'll be asked to walk through specific case studies, detailing your research process, methodologies, challenges, and outcomes. Be prepared to discuss your approach to participant recruitment in Spain and any on-site research experience.

• Skills & Experience Interview: A conversation to assess your communication skills, client relationship abilities, technology familiarity, and understanding of user-centered design principles.

• Client Workshop Simulation (Potential): You may be asked to demonstrate your workshop facilitation skills or discuss how you would approach a hypothetical client workshop.

• Final Assessment: Evaluation of your overall fit for the freelance role, including your ability to work autonomously, manage projects efficiently, and deliver high-impact research.

Portfolio Review Tips:

• Curate strategically: Select 2-3 strong case studies that best represent your senior-level experience, diverse methodologies, and impactful results, with a focus on projects relevant to international clients or those demonstrating local market expertise.

• Structure for clarity: For each case study, clearly outline the problem, your role, the research methodologies used, the challenges faced (especially participant recruitment or on-site research), your key findings, and the tangible impact of your work.

• Quantify impact: Use data and metrics wherever possible to demonstrate the success of your research.

• Highlight Spanish context: If you have prior research experience in Spain, ensure this is clearly showcased, particularly regarding participant recruitment and cultural nuances.

• Prepare for questions: Anticipate questions about your process, decision-making, how you handle difficult clients or stakeholders, and your approach to prototyping and technology discussions.

Challenge Preparation:

• Mock Research Plan: Be ready to outline how you would approach a hypothetical research project for a client in Spain, including recruitment strategies and methodology.

• Problem-Solving Scenarios: Prepare to discuss how you would handle common UX research challenges, such as low participant turnout or unexpected research findings.

• Client Communication: Practice articulating research insights and recommendations concisely and persuasively, as if presenting to a client.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates should meticulously prepare their case studies, emphasizing their ability to execute research independently, manage client expectations, and deliver tangible value, particularly within the Spanish context.

🛠 Tools & Technology Stack

Primary Tools:

• Research Platforms: Experience with various user research tools for usability testing, surveys, and remote interviews (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey, Typeform).

• Collaboration Suites: Proficiency in collaborative platforms such as Slack, Microsoft Teams, or similar for team communication and project coordination.

• Video Conferencing: Expertise in using tools like Zoom, Google Meet, or Webex for remote interviews and client meetings.

• Prototyping Tools: Familiarity with tools like Figma, Sketch, Adobe XD, or InVision, particularly for understanding and testing content within prototypes.

Analytics & Reporting:

• Data Synthesis Tools: Ability to use tools for organizing and analyzing qualitative data (e.g., Dovetail, NVivo, or spreadsheet software like Excel/Google Sheets).

• Presentation Software: Mastery of presentation tools (e.g., PowerPoint, Google Slides, Keynote) for creating clear and compelling research reports.

CRM & Automation:

• While not a direct CRM role, understanding how research insights can feed into CRM strategies or marketing automation platforms is a plus. Familiarity with how user data is managed and utilized within client organizations is beneficial.

• Project Management Tools: Experience with project management software (e.g., Asana, Trello, Jira) for tracking research tasks and timelines.

📝 Enhancement Note: The tools mentioned are standard for UX research roles. The emphasis is less on specific tool mastery and more on the ability to leverage appropriate tools to conduct research, synthesize data, and communicate findings effectively. Familiarity with web and mobile technologies is noted as a requirement, implying an understanding of the platforms users interact with.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all aspects of design and development.

• Excellence & Quality: A dedication to delivering high-quality research and insights that drive meaningful impact for clients.

• Collaboration: A belief in the power of teamwork and cross-functional partnership to achieve shared goals.

• Efficiency & Timeliness: A focus on delivering results effectively and on schedule, understanding the importance of meeting project deadlines.

• Client Partnership: Valuing strong, trusting relationships with clients, acting as a strategic partner rather than just a service provider.

Collaboration Style:

• Cross-functional integration: Seamlessly working with designers, researchers, and consultants to ensure research is integrated into the broader project.

• Open communication: Encouraging clear, honest, and timely communication with both internal team members and external clients.

• Feedback incorporation: Openness to receiving and providing constructive feedback to continuously improve research processes and outcomes.

• Knowledge sharing: Willingness to share learnings and best practices within the team and with clients.

📝 Enhancement Note: The company culture emphasizes a professional, client-focused, and collaborative approach. As a freelance contractor, integrating smoothly into this culture and demonstrating these values will be crucial for success and potential future engagements.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Remote and On-site Research: Effectively managing research activities that span both remote usability testing and in-person ethnographic studies within Spain.

• Participant Recruitment in Specific Markets: Navigating the complexities of recruiting diverse and representative participants within the Spanish market, potentially requiring creative strategies.

• Client Expectation Management: Ensuring client expectations are aligned with research capabilities and timelines, especially in a freelance capacity.

• Integrating Research into Diverse Client Workflows: Adapting research findings and recommendations to fit the unique processes and structures of various international clients.

• Freelance Autonomy: Maintaining high levels of self-motivation, organization, and productivity while working independently.

Learning & Development Opportunities:

• Exposure to Global Markets: Gaining experience with clients and user bases from diverse regions (Ireland, UK, Europe, Asia, USA).

• Advanced Methodologies: Opportunity to apply and refine a wide range of UX research techniques, potentially exploring more advanced or specialized methods.

• Client Workshop Facilitation: Developing and honing skills in designing and leading impactful client workshops.

• Portfolio Building: Accumulating a strong portfolio of successful international projects, enhancing your freelance career prospects.

• Networking: Building connections with a leading UX practice and a diverse international client base.

📝 Enhancement Note: The challenges are inherent to a senior, freelance, and location-specific role. The growth opportunities are significant, particularly for building a robust freelance career with a reputable UX practice.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for setting up a new UX research project from scratch, from understanding client needs to delivering final insights." (Focus on your structured approach and ability to initiate projects).

• "How would you approach participant recruitment for ethnographic research in a specific Spanish city like Barcelona, considering cultural nuances?" (Demonstrate your local market knowledge and recruitment strategies).

• "Walk us through a complex UX research project where your findings significantly influenced product strategy or business outcomes. What was your role, what methodologies did you use, and what was the tangible impact?" (Prepare a detailed case study from your portfolio).

Company & Culture Questions:

• "What interests you about working with Each&Other Ltd as a freelance Senior UX Researcher?" (Show your understanding of their reputation and your fit with their user-centered approach).

• "How do you build trust and strong relationships with clients, especially in a remote or freelance capacity?" (Emphasize your client-facing skills and partnership approach).

• "Describe your experience working with web and mobile technologies. How do you stay current and comfortable discussing them with technical teams?" (Address your technology awareness).

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the problem, your approach, the journey, the discoveries, and the resolution/impact.

• Visuals are Key: Use clear, concise visuals (screenshots, diagrams, anonymized user quotes) to illustrate your process and findings.

• Focus on Impact: Quantify results whenever possible. Use metrics to showcase the value you brought to the project.

• Highlight Your Role: Clearly articulate your specific contributions, especially if it was a collaborative project.

• Address Spanish Context: If applicable, explicitly mention your experience or understanding of the Spanish market in your presentation.

• Be Prepared for Deep Dives: Anticipate detailed questions about your methodology, decision-making, and challenges.

📝 Enhancement Note: Preparation should focus on showcasing senior-level autonomy, strategic thinking, strong communication, and a proven ability to deliver impactful UX research, particularly within the Spanish context.

📌 Application Steps

To apply for this freelance operations position:

• Submit your application through the Workable platform.

• Customize your resume: Tailor your resume to highlight your 5+ years of UX research experience, specific methodologies used, client-facing skills, and any experience relevant to the Spanish market or international clients. Use keywords such as "UX Research," "Usability Testing," "Ethnographic Research," "Participant Recruitment," and "Client Workshops."

• Prepare your portfolio: Select your strongest 2-3 case studies that best demonstrate your senior-level expertise, research process, and impact. Ensure these are well-documented, visually appealing, and ready to be presented.

• Practice your pitch: Rehearse walking through your portfolio with clarity, conciseness, and enthusiasm. Be ready to discuss your approach to participant recruitment in Spain and your experience with on-site research.

• Research Each&Other Ltd: Understand their client base, project types, and company values. Prepare to articulate why you are a good fit for their "leading UX practice" and how your skills align with their user-centered approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.