Tech Lead UI Systems Engineer (Healthcare Systems)

📍 Job Overview

Job Title: Tech Lead UI Systems Engineer (Healthcare Systems)

Company: Gainwell Technologies LLC

Location: Any city, WI (Remote OK - United States)

Job Type: Full-Time

Category: Software Engineering / Systems Engineering

Date Posted: March 29, 2026

Experience Level: 9+ Years

Remote Status: Fully Remote (United States)

🚀 Role Summary

• Serve as a Technical Lead for proprietary healthcare management systems, focusing on enhancing client and public-facing portals.

• Drive the support and maintenance of .Net Framework applications, including UI Layer, webui, SODA, and custom providers.

• Oversee and maintain SQL Server and SSRS instances critical for healthcare program data.

• Provide comprehensive system-wide support, including troubleshooting, software research, and development of solutions (SW RTI).

• Design and develop Graphical User Interface (GUI) pages and panels for various subsystems, ensuring user-friendly and efficient interfaces.

📝 Enhancement Note: This role is positioned as a "Tech Lead," implying a blend of technical expertise and team guidance. The focus on "Healthcare Systems" and "UI Systems Engineer" indicates a need for strong front-end development skills within a regulated and complex industry, requiring a deep understanding of user experience and system integration. The extensive list of responsibilities suggests a hands-on technical leadership role that involves both strategic oversight and detailed execution.

📈 Primary Responsibilities

• Act as the primary Technical Lead for Gainwell's proprietary healthcare management systems, supporting state government healthcare programs and services.

• Provide comprehensive support and enhancements for client and public-facing portals, focusing on the UI Layer, webui, SODA, SODA data access, and Custom/AD providers.

• Manage and maintain associated SQL Server and SSRS instances, ensuring data integrity and performance for critical healthcare reporting.

• Offer system-wide support, including answering complex system-related questions, performing software troubleshooting, and conducting research for Software RTI (Request for Technical Information).

• Design and develop user-friendly GUI pages and panels for various subsystems, optimizing user interaction and workflow efficiency.

• Support the migration of applications and code across different environments, including Test, MO (Maintenance Operations), UAT (User Acceptance Testing), and Production.

• Troubleshoot and resolve issues across all subsystems, collaborating with other technical teams as needed.

• Perform code walkthroughs for system-wide and subsystem code modifications, ensuring adherence to coding standards and best practices.

• Contribute to the design and utilization of support tools, such as DNN Exception Reporting, Help Text Export/Import, Security Role Change and Migration, and SLA Excel Update tools.

• Implement and verify client change orders, including coding and testing, to ensure seamless integration of new features and requirements.

• Provide back-up support for UI code builds and promotions, ensuring continuity of operations.

• Mentor new developers and team members on system intricacies, development best practices, and Gainwell's technology stack.

• Participate in on-call rotations and provide after-hours support as required to maintain system availability.

• Manage Active Directory user accounts, including adding, modifying, and deleting user access and processing security role changes.

• Create and maintain comprehensive systems documentation and code release build scripts.

• Support annual Disaster Recovery (DR) drills as a system-wide representative.

📝 Enhancement Note: The sheer volume and variety of "Other Responsibilities" highlight the all-encompassing nature of this role. It extends beyond core development to include operational tasks like help desk support, environment management (VM servers, disk space), security administration, and release coordination. This suggests the ideal candidate must be adaptable, detail-oriented, and capable of managing a broad spectrum of technical and operational duties.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Computer Science, Information Technology, or a related field is typically expected for a Tech Lead role with 9+ years of experience.

Experience: 9+ years of applications development and programming experience is required.

Required Skills:

• Programming Languages: ASP.NET, C#, HTML5, JavaScript, MS-SQL, Oracle, SQL.

• Operating Systems & Scripting: Microsoft Command Language, PowerShell.

• Frameworks & Technologies: Microsoft .NET (multiple versions), Microsoft .NET Framework, Microsoft Internet Information Services (IIS).

• Domain Expertise: Experience with Healthcare systems, specifically Claims and Pharmacy processing, including real-time transaction handling for functional areas.

• System Support: Proficiency in system-wide support, software troubleshooting, and developing technical solutions.

• UI/UX Development: Experience in designing and developing GUI pages and panels.

• Database Management: Support and maintenance of SQL Server and SSRS instances.

• Version Control: Familiarity with source control systems (e.g., Vault).

• Development Tools: Experience with Microsoft Visual Studio (multiple versions).

• Mentorship: Ability to mentor junior developers and new team members.

Preferred Skills:

• Advanced Scripting/Utilities: Vault Command Line, Regular Expressions, Visual Basic, Batch programming (C/Linux/Unix).

• System Monitoring: Windows performance monitoring tools.

• Browser Knowledge: Understanding of browser settings and behavior.

• Build & Deployment Tools: Visual Build Pro, Windows Server (multiple versions).

• Productivity Suites: Office 365.

• Search Tools: Agent Ransack.

• Development Environment Support: Troubleshooting VS, IIS, and build issues.

• Security: Encryption of sensitive information in configuration files.

• Infrastructure: Server software installation and maintenance, including development tools and security patches.

📝 Enhancement Note: The required skills list is extensive and covers a broad range of technologies. The emphasis on .NET, C#, and SQL, coupled with healthcare domain experience, is critical. The preferred skills indicate a desire for candidates who can operate with a high degree of autonomy and possess a deep understanding of system internals and operational efficiency tools.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong portfolio showcasing complex healthcare systems development, particularly in UI/front-end development for client and public-facing portals.

• Include case studies detailing successful UI design and implementation for complex subsystems, highlighting user experience improvements and efficiency gains.

• Provide examples of system-wide support and troubleshooting initiatives, illustrating problem-solving methodologies and successful resolutions.

• Showcase experience with database management (SQL Server, SSRS) and reporting solutions, with examples of data-driven insights or reporting tools developed.

Process Documentation:

• Candidates are expected to have experience in creating and maintaining comprehensive systems documentation, including technical specifications, user guides, and operational procedures.

• Demonstrate capability in developing and managing code release build scripts, ensuring repeatable and reliable deployment processes.

• Show understanding of workflow design and optimization, particularly in the context of government healthcare programs and portal functionalities.

• Evidence of participation in process improvement initiatives, such as developing support tools or streamlining existing workflows, is highly valued.

📝 Enhancement Note: While a formal portfolio isn't explicitly requested, the role's responsibilities strongly imply that candidates will need to articulate their experience through detailed examples during the interview process. The emphasis on documentation and process creation suggests a need for candidates who can formalize and standardize operational procedures.

💵 Compensation & Benefits

Salary Range: $100,000 - $115,000 per year.

Benefits:

• Flexible vacation policy.

• 401(k) employer match.

• Comprehensive health benefits.

• Educational assistance.

• Leadership development academies.

• Technical development academies.

• Opportunities for career growth and development.

Working Hours: Standard 40 hours per week, with the expectation of on-call/after-hours support as needed. Flexibility in schedule may be required to accommodate business needs.

📝 Enhancement Note: The provided salary range is a good benchmark for a Tech Lead with 9+ years of experience in the US, especially for a remote role. The benefits package is competitive, with a strong emphasis on professional development and work-life balance, which aligns with the company's stated values. The mention of "flexible vacation policy" and "educational assistance" further supports this.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Government Health Programs. Gainwell Technologies operates at the intersection of technology and healthcare, focusing on serving vulnerable populations through government health programs. This implies a mission-driven environment with a strong emphasis on compliance, security, and social impact.

Company Size: Large enterprise (implied by the number of roles and resources described). Gainwell Technologies is a significant player in the healthcare IT sector.

Founded: (Information not directly provided, but the company is a substantial entity). Gainwell Technologies was formed from the divestiture of DXC Technology's healthcare provider business, bringing established expertise and a large client base.

Team Structure:

• The role operates within a team focused on proprietary healthcare management systems, with a specific emphasis on UI and system engineering.

• It involves cross-functional collaboration with other developers, system architects, release coordinators, and potentially client-facing teams.

• The Tech Lead is expected to mentor junior developers and provide backup support for more senior roles like the System Architect.

Methodology:

• Emphasis on robust software development lifecycle (SDLC) practices, including design, development, testing, deployment, and maintenance.

• Data-driven decision-making is implied through the need for system monitoring, performance analysis, and SLA compliance reporting.

• Focus on process optimization and automation, evidenced by the development and utilization of support tools.

• A commitment to continuous learning and skill development is a core aspect of the company culture.

Company Website: https://www.gainwelltechnologies.com/

📝 Enhancement Note: Gainwell Technologies' focus on government healthcare programs suggests a culture that values stability, compliance, and service. The blend of technology and healthcare means that technical solutions must be robust, secure, and user-friendly for both internal users and potentially end-users of government health services. The company's formation from DXC implies a mature operational structure and established industry practices.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as a "Tech Lead," placing it at a senior individual contributor level with leadership responsibilities. It's a crucial step for engineers looking to move into more influential technical roles or management tracks within specialized IT domains.

Reporting Structure: The Tech Lead will likely report to a Systems Architect, Engineering Manager, or a similar senior technical leader. They will also be responsible for mentoring and guiding junior developers within their team.

Operations Impact: The Tech Lead's work directly impacts the functionality, usability, and reliability of healthcare management systems used by government programs. This includes client-facing portals, which are critical for member services, provider interactions, and program administration. Their contributions directly influence the efficiency and effectiveness of healthcare delivery for vulnerable populations.

Growth Opportunities:

• Technical Specialization: Deepen expertise in .NET, C#, healthcare systems, and UI development, potentially leading to System Architect or Principal Engineer roles.

• Leadership Development: Transition into management roles, leading larger teams or taking on project management responsibilities for significant initiatives.

• Cross-Functional Mobility: Opportunities to contribute to other specialized areas within Gainwell's healthcare technology portfolio.

• Skill Enhancement: Leverage company-provided leadership and technical development academies for continuous learning and advancement.

• Industry Certifications: Gain valuable certifications in healthcare IT, cybersecurity, or specific technologies relevant to the role.

📝 Enhancement Note: The "Tech Lead" title signifies a clear growth path beyond senior engineering. The emphasis on mentorship and support for more senior roles indicates a structured environment designed for career progression within specialized technical domains. The company's investment in development academies further supports this.

🌐 Work Environment

Office Type: Fully Remote opportunity within the United States. This offers significant flexibility and autonomy for the employee.

Office Location(s): While the role is remote, the company operates across the US, with a focus on supporting state government healthcare programs. The "Any city, WI" designation likely means the position is open to candidates located anywhere within the US, not necessarily tied to a specific Wisconsin location.

Workspace Context:

• The remote nature requires strong self-discipline, time management, and effective communication skills.

• Candidates will need a reliable internet connection and a suitable home office setup.

• Collaboration will primarily occur through virtual tools (e.g., video conferencing, instant messaging, project management software).

• Opportunities for travel (0-10%) may arise for team meetings, client engagements, or training, indicating a hybrid approach to remote work where occasional in-person interaction is valued.

Work Schedule: Standard 40-hour work week, with flexibility to accommodate business needs. This includes on-call responsibilities and potential after-hours support, which is common in critical systems engineering roles.

📝 Enhancement Note: The "fully remote" aspect is a significant draw. However, the mention of 0-10% travel and on-call duties indicates that "fully remote" doesn't mean entirely disconnected from potential travel or non-standard hours. Candidates should be prepared for a dynamic work schedule and occasional travel.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter will likely assess basic qualifications, experience, and cultural fit.

• Technical Interview(s): Expect in-depth technical discussions covering .NET, C#, SQL, JavaScript, HTML, and healthcare system specifics. This may include coding challenges or discussions about past projects.

• System Design/Architecture Discussion: As a Tech Lead, candidates will be asked to discuss system design principles, architectural patterns for scalable and maintainable applications, and how they approach complex problem-solving.

• Behavioral/Situational Interviews: Questions will focus on leadership, mentorship, conflict resolution, handling pressure, and teamwork, especially in a remote setting.

• Final Interview: Potentially with senior leadership or hiring manager to discuss overall fit, career aspirations, and compensation.

Portfolio Review Tips:

• Prepare detailed examples of projects that showcase your UI development skills, particularly for complex applications like healthcare portals.

• Be ready to walk through the architecture, technical challenges, and your specific contributions to projects involving .NET, C#, and SQL.

• Highlight instances where you provided technical leadership, mentored junior developers, or improved system performance/efficiency.

• Quantify your achievements whenever possible (e.g., "reduced load times by X%", "supported Y million transactions monthly").

Challenge Preparation:

• Be prepared for coding exercises that test your proficiency in C#, ASP.NET, and SQL.

• Practice explaining technical concepts clearly and concisely, as you'll need to articulate complex solutions to both technical and non-technical stakeholders.

• Anticipate questions about system troubleshooting, performance tuning, and code migration strategies.

• Review common architectural patterns and best practices for building scalable and secure web applications.

📝 Enhancement Note: Given the "Tech Lead" title, expect interviews to go beyond just coding. They will assess your ability to guide technical direction, mentor others, and contribute to strategic decisions. The emphasis on healthcare systems means domain knowledge will be a significant factor.

🛠 Tools & Technology Stack

Primary Tools:

• Development Frameworks: .NET Framework (multiple versions), ASP.NET, C#.

• UI Technologies: HTML5, JavaScript, WebUI.

• Databases: MS-SQL, Oracle, SQL Server, SSRS.

• Development Environment: Microsoft Visual Studio (multiple versions), IIS (Internet Information Services).

• Scripting & Automation: PowerShell, Microsoft Command Language, potentially batch scripting.

• Source Control: Vault.

• System Utilities: Windows Server (multiple versions), Agent Ransack, Visual Build Pro.

Analytics & Reporting:

• SSRS (SQL Server Reporting Services) for reporting capabilities.

CRM & Automation:

• While not explicitly mentioned as CRM, the role involves managing user access and security roles within Active Directory, which is a form of identity and access management.

• Support for Web Services and SODA (Service Oriented Data Access) implies integration and data access layers.

📝 Enhancement Note: The technology stack is heavily Microsoft-centric, with a strong emphasis on .NET, SQL Server, and Windows Server administration. Proficiency in these areas is non-negotiable. The mention of SODA and Web Services suggests familiarity with service-oriented architecture and API integrations.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A commitment to supporting critical healthcare programs and ensuring the well-being of vulnerable populations.

• Innovation: Driving technological advancements to improve healthcare outcomes and system efficiency.

• Collaboration: Working effectively across teams, with clients, and mentoring junior staff.

• Integrity & Compliance: Adhering to strict regulations and security standards inherent in healthcare and government systems.

• Continuous Improvement: Fostering a culture of learning, skill development, and process optimization.

Collaboration Style:

• Highly collaborative, especially in a remote setting, relying on virtual communication tools.

• Mentorship and knowledge sharing are key components, with senior members guiding junior developers.

• Cross-functional teamwork is essential, involving close interaction with system architects, release coordinators, and potentially business analysts or client representatives.

• Feedback is expected to be constructive and focused on improving system performance, code quality, and user experience.

📝 Enhancement Note: The company's mission-driven nature in healthcare suggests a culture that values purpose and impact. The emphasis on mentorship and collaboration is crucial for a Tech Lead role, especially in a remote environment where team cohesion needs active cultivation.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Healthcare Systems: Navigating the intricate regulations, data privacy requirements (HIPAA), and unique workflows of government healthcare programs.

• Legacy Systems & Modernization: Balancing support for existing .NET Framework applications with potential future modernization efforts.

• Remote Team Management: Effectively leading and motivating a distributed team, ensuring clear communication and high performance.

• On-Call Responsibilities: Managing after-hours support and urgent issue resolution while maintaining work-life balance.

• Diverse Stakeholder Needs: Catering to the requirements of various state government agencies, internal operations teams, and potentially end-users.

Learning & Development Opportunities:

• Specialized Training: Access to leadership and technical development academies to enhance skills in areas like system architecture, cloud technologies, or advanced .NET development.

• Industry Knowledge: Gaining deep insights into healthcare IT, government contracting, and the intricacies of public health systems.

• Mentorship Programs: Formal and informal opportunities to learn from experienced architects and leaders within Gainwell.

• Certification Support: Pursuing relevant certifications that can further career advancement.

📝 Enhancement Note: The challenges presented are typical for senior roles in regulated industries. The growth opportunities are well-defined and seem to be a significant focus for Gainwell, aligning with their commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• Technical Leadership Philosophy: "Describe your approach to leading a technical team, especially in a remote environment. How do you mentor junior developers and ensure code quality?"

• Problem-Solving Scenarios: "Walk me through a complex technical challenge you faced with a .NET application, how you diagnosed it, and what solution you implemented. What was the outcome?"

• System Design: "How would you design a new feature for a public-facing healthcare portal to improve user engagement? Consider performance, security, and scalability."

• Healthcare Domain: "What are the key considerations when developing software for healthcare systems, particularly government programs?"

Company & Culture Questions:

• "What interests you about Gainwell Technologies and our mission to improve healthcare for vulnerable populations?"

• "How do you stay updated on the latest trends in .NET development and healthcare IT?"

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project, clearly outlining the problem, your role, the technologies used, the solution implemented, and the quantifiable results.

• Highlight Leadership: For each project, emphasize any leadership, mentorship, or decision-making roles you played.

• Focus on Impact: For healthcare systems, stress how your contributions improved user experience, system efficiency, or supported critical program functions.

• Technical Depth: Be prepared to dive deep into the technical architecture and specific code implementations if asked.

📝 Enhancement Note: Prepare to discuss specific examples that demonstrate your technical leadership, problem-solving skills, and understanding of the healthcare domain. Quantifiable achievements are key. The interview will likely assess both your technical acumen and your ability to lead and collaborate effectively.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Gainwell Technologies careers portal via the provided URL.

• Resume Optimization: Tailor your resume to highlight your 9+ years of experience in ASP.NET, C#, MS-SQL, and UI development. Emphasize any experience with healthcare systems, claims processing, or government-related IT projects. Use keywords from the job description like "Tech Lead," "UI Systems Engineer," ".NET Framework," "SQL Server," and "PowerShell."

• Portfolio Preparation: Gather detailed examples of your work, focusing on projects involving complex web applications, UI design, and system support. Be ready to articulate your role, technical contributions, and the impact of your work, especially if it relates to healthcare or government sectors.

• Interview Practice: Prepare to answer technical questions about C#, .NET, SQL, and system design. Practice explaining your thought process for problem-solving and leadership scenarios. Research Gainwell Technologies and its mission to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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