Diseñador UX - Remoto (Exp en Banca) KP-001

📍 Job Overview

Job Title: Diseñador UX - Remoto (Exp en Banca) KP-001

Company: Keppri

Location: Medellín, Antioquia, Colombia

Job Type: Full-time

Category: UX/UI Design, Product Design, Digital Transformation Operations

Date Posted: 2026-05-09

Experience Level: Mid-Level (3-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end user experience design processes for digital products and services, ensuring alignment with strategic business objectives and user needs.

• Drive user research, ideation, prototyping, and usability testing to inform product development and enhancement cycles.

• Develop comprehensive UX artifacts including journeys, blueprints, wireframes, and prototypes to communicate design solutions.

• Collaborate closely with multidisciplinary teams, including product managers, developers, and stakeholders, to deliver impactful user experiences, particularly within the banking sector.

📝 Enhancement Note: This role is specifically seeking UX Designers with experience in the banking industry, implying a need to understand financial product intricacies, security considerations, and regulatory compliance within design solutions. This focus will be integrated throughout the description.

📈 Primary Responsibilities

• Lead user research initiatives, including interviews, focus groups, shadowing, and usability testing, to gather actionable insights that drive design decisions.

• Design and map complex user journeys, experience maps, service blueprints, and ecosystem maps to identify opportunities for improvement and innovation.

• Facilitate co-creation and ideation sessions with cross-functional teams to define strategic product direction and user value propositions.

• Translate user insights and business requirements into detailed wireframes, interactive prototypes, and final design specifications.

• Define and manage information architecture and navigation structures to ensure intuitive product usability and discoverability.

• Collaborate with development teams to ensure accurate implementation of UX designs and provide ongoing design support throughout the product lifecycle.

• Communicate design findings, progress, and strategic recommendations clearly and persuasively to various stakeholders, including senior leadership.

• Contribute to the development and maintenance of design systems and style guides to ensure consistency and scalability across digital products.

📝 Enhancement Note: The emphasis on "end to end" and "digital assets" suggests a broad scope of responsibility from initial concept to post-launch iteration, requiring a designer adept at managing the entire design lifecycle.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field is typically expected for roles of this nature. Relevant certifications in UX/UI design or service design are also valuable.

Experience: 3-5 years of professional experience in UX design, service design, or user experience roles. Specific experience within the banking or financial services industry is highly preferred for this position.

Required Skills:

• Proven experience in user research methodologies (interviews, focus groups, shadowing, usability testing).

• Proficiency in creating core UX/Service Design artifacts: User Journeys, Experience Maps, Blueprints, Storyboarding, Wireframes, Prototypes, Problem Statements, Ecosystem Maps, Personas, JTBD, Empathy Maps, and Flowcharts.

• Expertise in information architecture principles and best practices for navigation design.

• Demonstrated command of design and collaboration tools: Figma, Mural, Miro, FigJam.

• Familiarity with user testing and analytics platforms such as Optimal Workshop, Maze, Hotjar, or similar.

• Proficiency with office productivity and collaboration software: Word, Excel, PowerPoint, Teams, Outlook, Forms, Jira, and Confluence.

• Understanding of responsive design principles and data visualization components for dashboards.

Preferred Skills:

• Experience with design systems and their implementation.

• Knowledge of branding principles and interaction documentation.

• Familiarity with agile development methodologies and iterative design processes.

• Experience in the banking or financial technology (FinTech) sector.

📝 Enhancement Note: The explicit mention of "Exp en Banca" (Experience in Banking) is a critical requirement. Candidates without this specific industry experience may not be considered, even with strong general UX skills. This suggests a need to tailor portfolio examples and interview responses to financial services contexts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong portfolio showcasing end-to-end UX design projects, with a preference for those within the banking or financial services sector.

• Include case studies that clearly articulate the problem, user research conducted, design process, solutions implemented, and measurable outcomes.

• Showcase proficiency in creating and utilizing a range of UX artifacts (Journeys, Wireframes, Prototypes, Blueprints) to solve complex user and business challenges.

Process Documentation:

• Provide examples of how you have documented and communicated design processes, workflows, and decisions to stakeholders and development teams.

• Include evidence of experience in planning and managing design phases, estimating effort, and coordinating with other teams, demonstrating project management capabilities within a design context.

• Showcase experience in defining information architecture and navigation structures, with examples of how these were tested and validated.

📝 Enhancement Note: For operations-focused roles like this, a portfolio that details process improvements, efficiency gains, and measurable business impact (beyond just user satisfaction) will be highly valued. The "Exp en Banca" requirement means portfolio pieces related to financial products, customer onboarding, or transaction flows will be particularly impactful.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level UX Designer with 3-5 years of experience in Colombia, particularly in a specialized sector like banking, the estimated annual salary range would be approximately COP 60,000,000 to COP 90,000,000. This range can vary significantly based on the candidate's specific experience, performance in the interview process, and the exact scope of responsibilities.

Benefits:

• Competitive salary and compensation package.

• Opportunity to work on innovative digital transformation projects within the banking sector.

• Fully remote work arrangement, offering flexibility and work-life balance.

• Professional development opportunities, including access to training and certifications.

• Collaborative and dynamic work environment with a focus on agile methodologies.

• Contribution to a company specializing in digital asset end-to-end solutions.

• Standard Colombian labor law benefits (e.g., health insurance contributions, vacation, bonuses).

Working Hours: Standard full-time working hours, typically 40 hours per week. While the role is remote, adherence to core working hours for collaboration with teams in Colombia (America/Bogota timezone) is expected. Flexibility may be offered within reasonable limits.

📝 Enhancement Note: Salary estimates are based on general market data for UX Designers in Colombia and the specified experience level. The "Exp en Banca" requirement might place this role at the higher end of the estimated range due to specialized demand.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software Development, IT Staffing, and Consulting, with a specialization in digital asset end-to-end solutions. This means Keppri operates at the intersection of technology services and business transformation, providing expertise in areas like staffing and software factories.

Company Size: Keppri's employee count is not explicitly provided but is likely in the mid-sized to large enterprise category given their services in staffing, software manufacturing, and consulting for large transformations. This implies a structured organization with established processes but potentially agile project teams.

Founded: Founded in 2014, Keppri has a decade of experience in the technology sector, building a foundation in digital asset management, software development, and business consulting. This maturity suggests a stable company with a track record of delivering complex projects.

Team Structure:

• The UX Design team likely includes other UX/UI designers, researchers, and potentially service designers, working in smaller pods or project-specific teams.

• Reporting structures within Keppri are likely hierarchical, with UX designers reporting to a Design Lead, Head of Product, or Project Manager, depending on the project.

Methodology:

• Keppri's approach to operations and design will likely be data-driven, focusing on measurable outcomes and efficiency.

• Workflow planning and optimization strategies will be central to their service offerings, requiring designers to contribute to process improvements.

• Automation and efficiency practices are expected, particularly in the context of software manufacturing and digital asset management.

Company Website: https://keppri.com/

📝 Enhancement Note: Keppri's focus on "end to end of digital assets" and "large business transformations" suggests a culture that values strategic thinking, comprehensive problem-solving, and the ability to manage complex projects from inception to completion. The "Exp en Banca" requirement indicates that clients in this sector are a key focus, implying a need for designers who understand the nuances of financial services.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level (3-5 years experience). It requires a candidate who can independently lead design processes for specific products or features, mentor junior designers if applicable, and contribute strategically to project goals. The "lead processes" aspect suggests a step towards senior or lead roles.

Reporting Structure: The UX Designer will likely report to a Design Manager, Product Lead, or a Project Manager within Keppri's structure or directly to a client-side counterpart if embedded in a client project. Collaboration will be with engineering, product, and business teams.

Operations Impact: The UX Designer's impact is critical to the success of Keppri's digital transformation initiatives. By creating user-centered experiences, they directly influence product adoption, customer satisfaction, operational efficiency, and ultimately, the client's business outcomes. For banking clients, this can translate to improved customer retention, streamlined transaction processes, and enhanced digital service offerings.

Growth Opportunities:

• Advancement to Senior UX Designer or Lead UX Designer roles, taking on more complex projects and leadership responsibilities.

• Specialization in specific areas like UX Research, Service Design, Interaction Design, or Design Systems.

• Opportunities to mentor junior designers and contribute to the growth of Keppri's design practice.

• Potential to transition into Product Management roles for individuals with strong strategic and business acumen.

• Exposure to diverse industries and technologies through Keppri's client portfolio, enhancing adaptability and skill breadth.

📝 Enhancement Note: Given the "Exp en Banca" requirement, growth opportunities may also involve becoming a subject matter expert in financial UX, leading design strategy for major banking clients, or developing specialized financial product design frameworks.

🌐 Work Environment

Office Type: The role is explicitly stated as "Remoto," meaning it is a fully remote position. This offers flexibility in terms of work location, eliminating the need for daily commute and providing autonomy over the work environment.

Office Location(s): While the job is remote, it is based out of Medellín, Antioquia, Colombia. This suggests that while the work is remote, the candidate must be legally authorized to work in Colombia and may be expected to align with Colombian business hours and potentially participate in occasional in-person events if company policy allows or requires.

Workspace Context:

• Candidates are expected to have a suitable remote workspace with reliable internet connectivity to support video conferencing, collaboration tools, and design software.

• The remote setup necessitates strong self-discipline, proactive communication, and effective time management to maintain productivity and collaboration.

• Access to Keppri's digital tools and platforms will be provided, enabling seamless integration with project teams and workflows.

Work Schedule: The role is full-time, typically 40 hours per week. While remote, candidates will need to be available during core business hours for Colombia (America/Bogota timezone) to facilitate real-time collaboration and meetings with colleagues and clients.

📝 Enhancement Note: The "Remoto" aspect is a key selling point. However, specifying the "Exp en Banca" requirement implies that even remotely, there's an expectation of deep understanding of the banking industry's operational rhythms and client needs.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial screening to assess basic qualifications, experience, and cultural fit, with a specific focus on banking industry experience.

• Hiring Manager/Team Interview: An interview with the hiring manager or a senior member of the design/product team to delve deeper into your UX process, problem-solving skills, and relevant project experience.

• Portfolio Presentation & Case Study: A critical stage where candidates present their portfolio, discussing 1-2 key projects in detail. For this role, at least one project should ideally be from the banking or financial services sector, demonstrating your approach to complex financial product design, user research, and problem-solving.

• Technical/Skills Assessment (Potential): This might involve a design challenge or a discussion on specific tools and methodologies (e.g., Figma, user research techniques).

• Final Interview: A meeting with senior leadership or key stakeholders to discuss strategic alignment, cultural fit, and overall suitability for the role and Keppri's client engagements.

Portfolio Review Tips:

• Tailor for Banking: Emphasize projects that showcase your understanding of financial services, security, compliance, and user needs within this domain. Highlight how you translated complex financial concepts into user-friendly experiences.

• Showcase Process, Not Just Pixels: Clearly articulate your design process from research to execution. Use your UX artifacts (Journeys, Wireframes, Prototypes, Blueprints) as evidence of your methodical approach.

• Quantify Impact: Where possible, present metrics that demonstrate the success of your designs. For banking, this could include improvements in conversion rates, task completion times, customer satisfaction scores (NPS, CSAT), or reduction in support inquiries.

• Tell a Story: Structure your portfolio presentations as compelling narratives. Clearly define the problem, your role, the challenges, your solutions, and the results.

• Tool Proficiency: Be ready to discuss your experience with Figma, Miro, and other mentioned tools in the context of solving specific design problems.

Challenge Preparation:

• If a design challenge is given, focus on understanding the core user problem and business objectives first.

• For banking-related challenges, consider aspects like data security, user trust, regulatory constraints, and the user's financial context.

• Be prepared to articulate your thought process, design decisions, and trade-offs clearly and concisely, mirroring the communication style expected in stakeholder meetings.

📝 Enhancement Note: The emphasis on "Exp en Banca" means that candidates should be prepared to discuss specific challenges and solutions relevant to financial products, regulatory environments, and user trust in digital banking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: For UI design, prototyping, and collaboration. Expected mastery in creating complex designs, interactive prototypes, and potentially contributing to design systems.

• Mural / Miro / FigJam: For collaborative whiteboarding, ideation, user journey mapping, service blueprinting, and workshop facilitation. Expectation of facilitating and participating in remote collaborative sessions.

• Optimal Workshop / Maze / Hotjar: For user research, usability testing, card sorting, tree testing, and behavioral analytics. Understanding how to leverage these tools to gather data and validate design decisions.

Analytics & Reporting:

• Familiarity with data visualization components for dashboards suggests an ability to interpret and contribute to the design of analytics tools, or at least understand how user behavior data is presented.

• Experience with tools like Jira and Confluence indicates a need to integrate with development workflows, track user stories, and document design specifications.

CRM & Automation: While not directly a CRM role, understanding how user data flows from design and analytics into CRM or marketing automation platforms can be beneficial for a holistic view of the customer journey.

📝 Enhancement Note: The specific mention of banking experience implies a need to understand how UX designs interact with systems dealing with sensitive data, transaction processing, and regulatory compliance, even if the candidate isn't directly managing those systems.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and experience in every design decision.

• Strategic Impact: Focus on how design contributes to broader business objectives, especially in driving digital transformations and improving financial services.

• Collaboration & Co-creation: Valuing teamwork, open communication, and leveraging diverse perspectives from multidisciplinary teams and clients.

• Agility & Adaptability: Embracing agile methodologies to iterate quickly, respond to feedback, and adapt to evolving project requirements and industry trends.

• Excellence & Quality: A dedication to producing high-quality, polished, and effective design solutions.

Collaboration Style:

• Proactive Communication: Regularly sharing updates, insights, and challenges with team members and stakeholders.

• Cross-functional Integration: Working closely with product managers, developers, and business analysts to ensure design solutions are technically feasible, strategically aligned, and meet business goals.

• Feedback-Oriented: Open to receiving and providing constructive feedback to foster continuous improvement within the design process and team.

• Knowledge Sharing: Willingness to share expertise, best practices, and learnings with colleagues, contributing to Keppri's collective knowledge base.

📝 Enhancement Note: Keppri's focus on "end to end" solutions and "large transformations" suggests a culture that rewards initiative, problem-solving, and the ability to operate with a degree of autonomy while remaining a strong team player. The banking focus implies a need for a professional and detail-oriented approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Regulatory Constraints: In the banking sector, designs must satisfy users while adhering to strict regulations, security protocols, and business objectives.

• Managing Stakeholder Expectations: Effectively communicating complex design rationales and managing feedback from diverse stakeholders with varying levels of design understanding.

• Adapting to Evolving Technologies: Staying current with new design tools, methodologies, and emerging technologies relevant to digital banking and asset management.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote environment.

Learning & Development Opportunities:

• Access to internal Keppri training programs and potentially external courses/certifications related to UX, Service Design, or specific industry domains like FinTech.

• Opportunities to work on a variety of projects across different clients and industries, expanding your portfolio and expertise.

• Mentorship from senior designers or product leads within Keppri or client organizations.

• Exposure to cutting-edge digital transformation strategies and technologies within the financial sector.

📝 Enhancement Note: The "Exp en Banca" requirement is a significant challenge and opportunity. It signals a need for a designer who can quickly grasp the complexities of financial products and compliance, and who is eager to deepen their expertise in this high-demand sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced in the banking industry and how you successfully navigated it. What was your process, what were the key decisions, and what was the outcome?" (Focus on problem-solving, process, and results).

• "How do you balance user needs with strict regulatory requirements and business objectives in financial product design? Provide an example." (Assesses understanding of industry constraints and strategic thinking).

• "Walk us through a user journey map or service blueprint you created for a financial service. What insights did you derive, and how did they inform your design recommendations?" (Evaluates practical application of core UX artifacts).

Company & Culture Questions:

• "What do you know about Keppri and our specialization in digital asset end-to-end solutions? How does your experience align with our mission?" (Demonstrates research and interest).

• "How do you approach creating a positive and effective user experience for banking customers, considering factors like trust, security, and ease of use?" (Assesses industry-specific perspective).

Portfolio Presentation Strategy:

• Select Relevant Projects: Prioritize 2-3 projects that best showcase your UX process, problem-solving abilities, and, crucially, your experience in the banking or financial services sector.

• Structure Your Narrative: For each project, clearly outline: the problem statement, your role and responsibilities, the research conducted, your design process and key decisions, the final solution (showcasing wireframes, prototypes), and the measurable outcomes or impact.

• Highlight Tools and Techniques: Be ready to discuss how you used Figma, Mural, and other tools to achieve your design goals. Explain the rationale behind your chosen research methods.

• Be Ready for Q&A: Anticipate questions about your design choices, trade-offs, and how you handled challenges, especially those specific to the financial industry.

📝 Enhancement Note: Given the "Exp en Banca" requirement, your portfolio presentation should explicitly address how you handled sensitive data, user trust, and potentially compliance aspects within your financial sector projects.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Keppri's careers page.

• Tailor Your Resume: Ensure your resume prominently features your 3-5 years of UX design experience, with a clear emphasis on any banking or financial services projects. Use keywords from the job description (e.g., User Journey, Figma, Information Architecture, Banking Experience).

• Curate Your Portfolio: Select and prepare 1-2 case studies that best demonstrate your UX process and, critically, your experience with banking clients or financial products. Ensure these case studies highlight your problem-solving skills, research methodologies, and the impact of your designs.

• Prepare for Portfolio Presentation: Practice walking through your selected case studies, focusing on clear communication of your process and outcomes. Be ready to discuss how you would approach challenges specific to the banking industry.

• Research Keppri: Understand Keppri's services, their focus on digital asset end-to-end solutions, and their client base. Familiarize yourself with their company values and mission to align your responses during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.