Diseñador UX - Remoto (Exp en Banca) KP-001

📍 Job Overview

Job Title: Diseñador UX - Remoto (Exp en Banca) KP-001

Company: Keppri

Location: Cochabamba, Bolivia

Job Type: Full-time

Category: UX/UI Design & Product Development Operations

Date Posted: 2026-05-09

Experience Level: Mid-Level (3-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• This role is focused on leading user-centered design processes, requiring extensive experience in UX and Service Design to enhance digital products and services.

• The position involves a deep dive into user research, ideation, prototyping, and usability testing to align user needs with strategic business objectives.

• Success in this role will be measured by the ability to translate complex user insights into actionable design solutions and effective communication with stakeholders.

• A critical aspect of this role is the application of design thinking methodologies within an agile framework, particularly within the banking sector.

📝 Enhancement Note: The job title explicitly mentions "Exp en Banca" (Experience in Banking), indicating a strong preference or requirement for domain expertise within the financial services industry. This is a crucial differentiator for operations candidates applying for this role.

📈 Primary Responsibilities

• Lead end-to-end user experience design processes, from initial research and ideation through to prototyping and evaluative testing.

• Develop comprehensive user journey maps, service blueprints, experience maps, and ecosystem maps to identify key areas for improvement and innovation.

• Facilitate collaborative workshops, including co-creation and ideation sessions, with cross-functional teams to drive strategic alignment and product vision.

• Translate user research insights and business requirements into compelling value propositions, service strategies, detailed wireframes, and interactive prototypes.

• Plan, execute, and analyze usability testing and other user research methodologies to gather actionable feedback and validate design decisions.

• Define and optimize information architecture and navigation structures to ensure intuitive and efficient user flows within digital products.

• Collaborate closely with product managers, developers, and other stakeholders to ensure seamless integration of UX designs into the product development lifecycle and contribute to the overall product vision.

• Clearly and effectively communicate design findings, project progress, and strategic recommendations to diverse stakeholder groups, including executive leadership.

📝 Enhancement Note: The emphasis on "end to end" and leading processes suggests this role has significant autonomy and requires strong project management capabilities within the UX domain. The responsibility for "aportar a la visión del producto" indicates a strategic contribution beyond just design execution.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field is typically expected for mid-level UX roles. Equivalent practical experience will also be considered.

Experience: A minimum of 3-5 years of progressive experience in UX Design, Service Design, or User Experience research and strategy.

Required Skills:

• Proven experience in leading user research methodologies, including user interviews, focus groups, ethnographic studies (shadowing), and usability testing.

• Expertise in creating and utilizing key UX artifacts such as User Journeys, Experience Maps, Service Blueprints, Storyboards, Wireframes, Prototypes, Problem Statements, Ecosystem Maps, Personas, Jobs To Be Done (JTBD), Empathy Maps, and Flowcharts.

• Strong command of information architecture principles and best practices for designing intuitive navigation and content structures.

• Proficiency in UX/UI design and collaboration tools, specifically Figma, Mural, Miro, and FigJam.

• Familiarity with user research and analytics platforms like Optimal Workshop, Maze, Hotjar, or similar tools for data-driven design decisions.

• Competency in standard office productivity and collaboration software, including Word, Excel, PowerPoint, Teams, Outlook, Forms, Jira, and Confluence.

• Understanding of responsive design principles and experience in designing effective data visualization components for dashboards.

• Demonstrated ability to plan design phases, estimate effort, and coordinate activities across multiple teams.

Preferred Skills:

• Experience with design systems and understanding of their implementation and maintenance.

• Knowledge of branding principles and their application in user interface design.

• Familiarity with agile development methodologies and experience working within agile teams.

• Experience in visual design principles and UI best practices.

• Exposure to front-end development concepts (HTML, CSS, JavaScript) to better inform design feasibility.

📝 Enhancement Note: The specific mention of banking experience is a critical requirement, implying the need to understand complex financial workflows, regulatory environments, and user needs within that sector. This experience will be heavily scrutinized during the hiring process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 projects demonstrating end-to-end UX design expertise, with a strong emphasis on process and impact.

• Projects should clearly illustrate your role in user research, problem definition, ideation, prototyping, and testing, with a focus on how user needs were met.

• Include case studies that highlight your ability to create key UX artifacts such as User Journeys, Experience Maps, Service Blueprints, Wireframes, and Prototypes.

• For each project, clearly articulate the problem statement, your design process, the tools used, and the measurable outcomes or impact achieved.

Process Documentation:

• Demonstrate your ability to document and communicate complex design processes clearly and concisely.

• Showcase examples of how you've translated user insights into actionable design strategies and documented them for team understanding.

• Provide evidence of your experience in planning and managing design phases, including effort estimation and task coordination.

• Highlight your proficiency in using collaboration tools like Miro, Mural, and FigJam for documenting and sharing design thinking processes and team ideation.

📝 Enhancement Note: Given the role's emphasis on leading processes and communicating with stakeholders, the portfolio should not just be a collection of final designs but a narrative of the design journey, showcasing problem-solving skills and strategic thinking. The banking experience requirement means a portfolio with financial services projects will be significantly advantageous.

💵 Compensation & Benefits

Salary Range: For a mid-level UX Designer with 3-5 years of experience, especially with specialized domain knowledge in banking and working remotely in Bolivia, a competitive salary range is estimated between $1,500 - $2,500 USD per month. This estimate is based on industry benchmarks for remote UX roles in Latin America, considering the specific experience level and the specialized banking expertise requested. Factors like the company's size, specific project scope, and the candidate's negotiation skills will influence the final offer.

Benefits:

• Fully Remote Work: Flexibility to work from any location within Bolivia.

• Health Insurance: Comprehensive medical coverage, potentially including dental and vision.

• Professional Development: Opportunities for training, workshops, and attending industry conferences to enhance UX and banking domain skills.

• Paid Time Off: Generous vacation days, personal days, and public holidays.

• Equipment Stipend: Potential provision of a work laptop or a stipend for home office setup.

• Team Collaboration Tools: Access to a suite of digital tools for seamless remote collaboration and project management.

Working Hours: Standard full-time working hours, typically 40 hours per week, with flexibility for remote work within the America/La Paz timezone. Collaboration with international teams may require occasional adjustments to accommodate different time zones.

📝 Enhancement Note: The salary estimate is based on general market data for remote UX roles in Bolivia and the specified experience level. It's crucial for candidates to research current local market rates and be prepared to negotiate based on their specific experience, particularly their banking sector expertise.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically specializing in the end-to-end management of digital assets, software manufacturing, and consulting services for large-scale business transformations. This includes a focus on staffing and custom software development.

Company Size: Keppri is a growing technology firm, likely falling within the 50-250 employee range based on its service offerings (staffing, software factory, consulting). This size often implies a dynamic environment with opportunities for significant impact and less bureaucratic structure.

Founded: Founded to support digital asset lifecycle management and enterprise transformations, Keppri aims to be a partner in scaling business changes through technology.

Team Structure:

• The UX team is likely integrated within broader product development or digital transformation units, working closely with product managers, business analysts, and software engineers.

• Reporting structure will probably involve a lead UX designer or a product development manager, with direct collaboration across multidisciplinary teams.

Methodology:

• Data Analysis & Insights: Emphasis on leveraging user research and analytics to drive design decisions and validate hypotheses.

• Workflow Planning & Optimization: Structured approach to designing efficient and user-friendly workflows, particularly for complex financial processes.

• Automation & Efficiency: Focus on creating digital solutions that streamline operations and improve user efficiency, aligning with the company's mission of enabling business transformations.

Company Website: [Keppri Company Website URL - Placeholder, as not provided in input]

📝 Enhancement Note: Keppri's focus on "digital assets" and "business transformations" suggests a forward-thinking, results-oriented culture. The "staffing and software factory" model implies a need for adaptable, project-focused individuals who can deliver value quickly. The banking experience requirement further indicates a focus on robust, secure, and compliant solutions.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level UX Designer position. It signifies a role where the individual is expected to independently manage significant design projects, mentor junior designers (if any), and contribute strategically to product roadmaps. The responsibility for "leading processes" and "aportar a la visión del producto" highlights a trajectory towards senior or lead UX positions.

Reporting Structure: Typically, this role reports to a UX Lead, Design Manager, or a Product Development Lead. The individual will work closely with Product Owners, Scrum Masters, and development teams, fostering a collaborative environment.

Operations Impact: The UX Designer's impact is directly tied to improving user satisfaction, increasing product adoption, driving conversion rates, and enhancing operational efficiency within the banking sector. Successful designs can lead to significant cost savings, improved customer loyalty, and a stronger competitive advantage for Keppri's clients.

Growth Opportunities:

• Specialization: Deepen expertise in Service Design, UX Strategy, or specific areas within banking UX (e.g., digital payments, investment platforms, compliance interfaces).

• Leadership Development: Opportunity to lead UX initiatives, mentor junior designers, and potentially transition into a Senior UX Designer or Design Lead role.

• Skill Expansion: Gain exposure to broader product management, business strategy, and emerging technologies through Keppri's diverse project portfolio.

• Industry Expertise: Develop a strong reputation and portfolio within the specialized and high-demand field of banking technology UX.

📝 Enhancement Note: The growth opportunities are strongly tied to the candidate's ability to demonstrate leadership in process management and strategic contribution, beyond just executing design tasks. The banking domain expertise is a key differentiator for career advancement within this niche.

🌐 Work Environment

Office Type: Fully remote, offering significant flexibility for employees. This implies a reliance on digital collaboration tools and asynchronous communication protocols.

Office Location(s): While the role is remote, the primary location specified for operations is Cochabamba, Bolivia. This suggests that while a physical office might exist, the expectation is for remote work, with potential for team members to be based within Bolivia.

Workspace Context:

• Collaborative Environment: Heavily reliant on digital collaboration platforms (Miro, Mural, Teams) to foster teamwork and shared understanding across distributed teams.

• Operations Tools & Technology: Access to industry-standard design and project management software is expected, with potential for company-provided licenses or stipends.

• Operations Team Interaction: Regular virtual meetings, stand-ups, and design reviews with the UX team, product managers, and development teams are standard.

Work Schedule: A standard 40-hour work week is expected, with flexibility in daily scheduling to accommodate remote work and collaboration with potential international clients or teams. Adherence to deadlines and availability for critical project phases are paramount.

📝 Enhancement Note: The fully remote nature necessitates strong self-management skills and excellent communication habits. Candidates should be comfortable with asynchronous work and proactive in engaging with team members virtually.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.

• Technical Interview (Portfolio Review): A detailed discussion with a UX Lead or hiring manager where candidates present their portfolio. Expect in-depth questions about their design process, decision-making, problem-solving approach, and impact within specific projects, especially those related to banking.

• Skills Assessment/Case Study: A practical exercise, potentially a take-home assignment or a live design challenge, to evaluate problem-solving skills, design thinking, and proficiency with required tools. This may involve analyzing a banking-related problem and proposing UX solutions.

• Team/Stakeholder Interviews: Meetings with key team members (e.g., Product Managers, Senior Developers) to assess collaboration style, communication, and alignment with team dynamics.

• Final Interview: A discussion with senior leadership to finalize the offer and discuss strategic alignment.

Portfolio Review Tips:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process you followed, your key contributions, the tools you used, and the measurable results or impact.

• Highlight Banking Experience: If you have banking-related projects, lead with them. Clearly articulate the unique challenges and solutions within the financial services context.

• Showcase Process, Not Just Polish: Emphasize your thought process, research methodologies, iteration, and how you overcame design challenges. Demonstrate your ability to use artifacts like User Journeys and Service Blueprints effectively.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Be Prepared for Deep Dives: Expect questions about specific design choices, trade-offs made, and how you handled stakeholder feedback.

Challenge Preparation:

• Understand the Domain: Research Keppri's services and common UX challenges in the banking technology sector.

• Practice Problem-Solving: Be ready to tackle hypothetical design problems, focusing on a structured, user-centered approach.

• Tool Proficiency: Ensure you are comfortable demonstrating your skills in Figma, Miro, or Mural during a live exercise.

• Articulate Your Strategy: Practice explaining your design strategy, rationale, and how it aligns with business goals and user needs.

📝 Enhancement Note: The interview process is heavily weighted towards portfolio review and practical application, especially given the specialized banking requirement. Candidates must be prepared to articulate their UX process with specific, relevant examples.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design & Prototyping: Figma (primary), with potential use of other tools for specific tasks.

• Collaboration & Ideation: Miro, Mural, FigJam for whiteboarding, brainstorming, and process mapping.

• User Research & Testing: Optimal Workshop (for card sorting, tree testing), Maze, Hotjar (for user behavior analytics, heatmaps, session recordings).

Analytics & Reporting:

• Web Analytics: Potentially Google Analytics or similar for understanding user behavior on digital platforms.

• Performance Tracking: Familiarity with how UX impacts KPIs tracked in business intelligence tools.

• Dashboard Visualization: Understanding of how to design data visualization components that are clear and actionable.

CRM & Automation:

• Project Management: Jira and Confluence for task tracking, sprint planning, and documentation.

• Workflow Automation: Understanding of how UX design can enable or improve automated processes within banking applications.

• Integration Tools: Awareness of how UX integrates with backend systems and APIs, though direct experience may not be required.

📝 Enhancement Note: Proficiency in Figma, Miro, and Mural is explicitly called out and is critical. Experience with user research platforms like Maze or Hotjar is also highly valued for data-driven design. Familiarity with Jira and Confluence is essential for agile team integration.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A foundational value, ensuring that all design decisions are rooted in understanding and addressing user needs.

• Data-Driven Approach: Leveraging research, analytics, and feedback to inform design strategies and measure impact.

• Efficiency & Optimization: A commitment to creating streamlined, intuitive, and effective user experiences that drive operational efficiency for clients.

• Collaboration & Agility: Working effectively in multidisciplinary, agile teams, fostering open communication and iterative development.

• Strategic Contribution: Valuing designers who can provide strategic input and contribute to the product vision, not just execute tasks.

Collaboration Style:

• Cross-functional Integration: Encourages close collaboration between UX, product management, engineering, and business stakeholders.

• Process Review Culture: Open to iterative design, feedback loops, and continuous improvement of design processes and outcomes.

• Knowledge Sharing: Fosters an environment where team members share best practices, insights, and learnings to elevate collective expertise.

📝 Enhancement Note: The emphasis on "strategic contribution" and "efficiency" suggests that Keppri values operations professionals who can not only design well but also understand the business impact and operational implications of their work, particularly within the demanding banking sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Domain Complexity: Navigating the intricate regulatory landscape, security requirements, and diverse user needs within the banking industry.

• Balancing User Needs with Business Goals: Effectively mediating between user desires and business objectives, especially in a highly regulated environment.

• Remote Collaboration Effectiveness: Maintaining strong team cohesion and communication across distributed teams, ensuring alignment and swift problem-solving.

• Adapting to Evolving Technology: Staying abreast of new UX trends, design tools, and technological advancements relevant to digital banking.

Learning & Development Opportunities:

• Specialized Banking UX Training: Opportunities to attend workshops or gain certifications focused on financial services UX.

• Advanced UX Methodologies: Deepen expertise in areas like behavioral economics, service design for complex systems, or inclusive design.

• Mentorship & Leadership: Guidance from senior designers and opportunities to take on leadership roles in projects.

• Exposure to Diverse Projects: Working on a variety of digital transformation projects for different clients within the banking sector, broadening experience.

📝 Enhancement Note: The primary challenges revolve around the specialized domain of banking and the need for effective remote collaboration. Growth is heavily tied to deepening this domain expertise and developing leadership skills in UX strategy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs with strict business or regulatory requirements. How did you approach it, and what was the outcome?" (Focus on banking context if possible).

• "How do you typically approach a new project, from understanding the problem to delivering a final design solution? Walk me through your process." (Emphasize research, ideation, and validation stages).

Company & Culture Questions:

• "How do you ensure your designs are user-centric while also meeting the strategic objectives of the business?" (Showcase your understanding of the role's dual focus).

• "Describe your experience working in an agile environment. How do you collaborate with developers and product managers?" (Demonstrate your agile mindset and collaboration skills).

Portfolio Presentation Strategy:

• Storytelling is Key: Frame your portfolio projects as compelling stories of problem-solving and impact.

• Focus on Process: Dedicate significant time to explaining your "why" and "how" – your research methods, design rationale, and iterations.

• Quantify Results: Whenever possible, present data-driven outcomes that demonstrate the value of your UX work.

• Tailor to Banking: If you have banking experience, highlight it prominently and discuss the specific challenges and solutions relevant to the industry.

• Be Ready for Live Exercises: Practice using Figma, Miro, or Mural in a timed scenario to demonstrate your skills.

📝 Enhancement Note: Candidates should prepare to discuss their experience within the banking sector at length. The interview will likely probe their understanding of financial services workflows, compliance, and user trust.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Keppri careers page.

• Tailor Your Resume: Highlight your 3-5 years of UX/Service Design experience, emphasizing any direct work within the banking or financial services industry. Use keywords from the job description, such as "User Journey," "Service Blueprint," "Figma," "User Research," and "Information Architecture."

• Curate Your Portfolio: Ensure your portfolio is readily accessible and clearly showcases your end-to-end design process. Prioritize projects that demonstrate your ability to solve complex problems, especially those relevant to financial services. Be prepared to walk through 1-2 key projects in detail during an interview.

• Prepare for Behavioral and Technical Questions: Practice answering common UX interview questions, focusing on your problem-solving methodology, collaboration skills, and impact. Be ready to discuss your experience with specific tools and processes mentioned in the job description.

• Research Keppri: Understand the company's services, mission, and specialization in digital assets and business transformations. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.