Diseñador UX - Remoto (Exp en Banca) KP-001

📍 Job Overview

Job Title: Diseñador UX - Remoto (Exp en Banca) KP-001

Company: Keppri

Location: Quito, Ecuador

Job Type: Full-time

Category: UX/UI Design, Product Design, Digital Transformation

Date Posted: May 09, 2026

Experience Level: Mid-Level (3-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end user-centered design processes for digital products and services within the banking sector.

• Drive innovation and improvement by translating complex user needs and business objectives into intuitive and effective user experiences.

• Collaborate closely with multidisciplinary teams, including product managers, developers, and business stakeholders, to ensure seamless integration of UX design throughout the product lifecycle.

• Utilize a comprehensive suite of UX research and design tools to create detailed user journeys, wireframes, prototypes, and experience maps.

• Champion a user-centric approach, ensuring all design decisions are data-informed and aligned with strategic business goals and the company's digital transformation initiatives.

📝 Enhancement Note: The job title explicitly mentions "Exp en Banca" (Experience in Banking), indicating a specialized focus. This role is crucial for Keppri's technological offerings, particularly in digital asset development and software manufacturing, requiring the UX Designer to deeply understand the unique challenges and opportunities within the financial services industry. The emphasis on "end to end de activos digitales" suggests involvement from concept to deployment.

📈 Primary Responsibilities

• Lead comprehensive user research initiatives, including interviews, focus groups, shadowing, and usability testing, to gather actionable insights into user behaviors, needs, and pain points within the banking context.

• Develop and refine user journey maps, experience blueprints, ecosystem maps, and service blueprints to identify critical touchpoints and opportunities for service enhancement and innovation.

• Facilitate and lead co-creation, ideation, and strategic definition sessions with diverse, multidisciplinary teams to foster collaborative problem-solving and strategic alignment.

• Translate research findings and strategic insights into compelling value propositions, service strategies, detailed wireframes, and interactive prototypes that effectively communicate design concepts.

• Plan, execute, and analyze usability testing sessions to validate design decisions, identify areas for improvement, and ensure optimal user flow and task completion.

• Define and establish robust information architecture and intuitive navigation structures for digital banking products and services, ensuring ease of use and discoverability.

• Actively contribute to the development of comprehensive product proposals, collaborating with other departments and providing strategic input to shape the overall product vision and roadmap.

• Clearly and effectively communicate research findings, design progress, recommendations, and key insights to a variety of stakeholders, including executive leadership and technical teams.

• Ensure design outputs adhere to established design systems, branding guidelines, and interaction documentation standards.

• Contribute to the definition and implementation of data visualization components for dashboards, enhancing the understanding of user behavior and product performance.

📝 Enhancement Note: The responsibilities highlight a senior-level UX role that goes beyond basic design execution. The emphasis on "leading processes," "facilitating sessions," and "contributing to vision" indicates a strategic and influential position within the product development lifecycle, particularly for a technology company like Keppri that offers both staffing and software manufacturing. The banking experience specialization implies a need to understand financial regulations, security, and user trust in digital banking.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field. A Master's degree or relevant certifications in UX/Service Design are a plus.

Experience: Minimum of 3-5 years of progressive experience in UX Design, Service Design, or a similar user experience-focused role, with a demonstrated track record of successfully delivering user-centered digital products and services. Specific experience within the financial services or banking industry is highly desirable.

Required Skills:

• Proven expertise in leading user research methodologies (interviews, focus groups, usability testing, shadowing).

• Mastery of core UX artifacts and tools, including User Journey Maps, Experience Maps, Service Blueprints, Storyboarding, Wireframes, Prototypes, Problem Statements, Ecosystem Maps, Personas, Jobs-to-be-Done (JTBD), Empathy Maps, and Flowcharts.

• Proficiency in industry-standard design and collaboration tools such as Figma, Mural, Miro, and FigJam.

• Strong understanding of Information Architecture principles and best practices for organizing digital content and navigation.

• Experience in planning and executing usability testing and analyzing findings to drive design improvements.

• Ability to translate complex user needs and business requirements into clear, concise design specifications and user flows.

• Excellent verbal and written communication skills, with the ability to articulate design rationale and present findings to diverse audiences.

Preferred Skills:

• Experience with specialized UX research and analysis tools like Optimal Workshop, Maze, or Hotjar.

• Knowledge of Design Systems, branding principles, and interaction documentation.

• Familiarity with responsive design principles and data visualization components for dashboards.

• Experience in project planning, effort estimation, and coordinating with various departments.

• Familiarity with banking regulations and compliance in digital product development.

📝 Enhancement Note: The requirement for 3-5 years of experience, coupled with the detailed list of required UX artifacts and tools, positions this as a mid-level to senior role. The explicit mention of "Exp en Banca" is a critical differentiator, suggesting that candidates with prior experience in fintech or traditional banking digital transformation will be strongly preferred. The inclusion of tools like Optimal Workshop, Maze, and Hotjar indicates a preference for data-driven UX practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 impactful UX design projects, with at least one prominently featuring work within the financial services or banking sector.

• Projects should demonstrate a clear understanding of the end-to-end design process, from initial research and ideation through to final design and user testing.

• Each project case study should clearly articulate the problem statement, your role and responsibilities, the methodologies employed, design decisions made, and the measurable impact or outcomes achieved.

• Visual representation of key UX artifacts, including user journey maps, wireframes, interactive prototypes, and usability testing reports.

Process Documentation:

• Demonstrated ability to document design processes clearly and concisely, including research plans, user testing protocols, and design specifications.

• Examples of creating and maintaining design documentation, such as style guides, interaction guidelines, or contributions to design systems.

• Showcase proficiency in using collaboration tools (Miro, Mural, FigJam) for process mapping, ideation, and co-creation, with examples of how these tools facilitated team alignment and project progression.

📝 Enhancement Note: For a UX role of this caliber, a strong portfolio is paramount. The emphasis on banking experience and the end-to-end nature of the role implies that the portfolio should not only showcase design skills but also strategic thinking, research rigor, and an understanding of business objectives within regulated industries. The inclusion of collaboration tools in process documentation highlights the importance of teamwork in Keppri's methodology.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX Designers in Ecuador (Quito) with specialized banking experience, the estimated annual salary range for this role is approximately $25,000 - $40,000 USD. This estimate accounts for the 3-5 years of experience required, the specialized banking sector knowledge, and the fully remote work arrangement.

Benefits:

• Fully remote work arrangement, offering flexibility and work-life balance.

• Opportunity to work on innovative digital transformation projects within the technology and banking sectors.

• Professional development opportunities, including training and exposure to cutting-edge design tools and methodologies.

• Collaborative and agile work environment with a focus on continuous learning and improvement.

• Contribution to a company that specializes in digital asset development and software manufacturing.

• Potential for involvement in strategic product visioning and development.

Working Hours: Standard full-time hours, estimated at 40 hours per week. While fully remote, adherence to core working hours that facilitate collaboration with teams in Ecuador (America/Guayaquil timezone) is expected. Flexibility may be available, subject to team and project needs.

📝 Enhancement Note: Salary ranges for specialized roles in Ecuador can vary significantly. This estimate is based on general market research for mid-level UX designers in Latin America, adjusted for the specific requirements of banking experience and a remote setup. The benefits focus on professional growth, flexibility, and the unique nature of Keppri's services.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software Development, Digital Asset Creation, Consulting, Staffing. Keppri operates at the intersection of technology services, providing both staffing solutions and custom software development. Their focus on "end to end de activos digitales" suggests they are involved in the entire lifecycle of digital products, from conception to deployment and ongoing management.

Company Size: Keppri is described as a technology company specializing in digital asset creation, staffing, and software manufacturing. While the exact size isn't specified, the nature of their services suggests a growing organization with diverse teams and expertise.

Founded: Information on the founding date is not provided.

Team Structure:

• The UX Designer will likely be part of a product development team, working alongside product managers, software engineers, quality assurance testers, and potentially business analysts.

• They may also collaborate with other UX/UI designers within Keppri, forming a design community of practice for knowledge sharing and mentorship.

Methodology:

• Data Analysis & Insights: Emphasis on using user research and analytics to inform design decisions, identify pain points, and measure the effectiveness of solutions.

• Workflow Planning & Optimization: Designing efficient user flows and service blueprints to streamline user experiences and operational processes.

• Automation & Efficiency: Leveraging technology and design thinking to automate processes and improve overall efficiency for both users and the business. Keppri's core business of software manufacturing implies a strong focus on efficient development and deployment.

Company Website: [Company URL is null in the provided data, but assumed to be keppri.com based on domain_derived]

📝 Enhancement Note: Keppri's focus on "end to end" digital assets and their dual offering of staffing and software manufacturing suggest a dynamic and solution-oriented environment. The UX Designer will be instrumental in ensuring that their technological solutions provide superior user experiences, especially for clients in the highly regulated and user-sensitive banking industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level to Senior UX Designer, requiring 3-5 years of experience. It's a key contributor role focused on leading design initiatives, conducting in-depth research, and translating complex requirements into tangible design solutions. The role involves a significant degree of autonomy and strategic input.

Reporting Structure: The UX Designer will likely report to a Head of Design, a Product Manager, or a Senior UX Lead, depending on Keppri's internal organizational structure. They will collaborate closely with product teams and business stakeholders.

Operations Impact: The UX Designer's impact is critical for Keppri's success. By ensuring intuitive and effective user experiences for their clients' digital products, they directly influence customer adoption, satisfaction, and retention. In the banking sector, this translates to increased trust, reduced support costs, and better digital engagement, all of which are vital for business growth and strategic transformation.

Growth Opportunities:

• Specialization: Deepen expertise in UX for the banking/fintech sector, becoming a go-to expert for financial industry digital transformation projects.

• Leadership: Progress to a Senior UX Designer or UX Lead role, mentoring junior designers and leading larger, more complex design initiatives.

• Product Strategy: Gain broader exposure to product strategy and roadmap development, influencing the direction of Keppri's digital offerings.

• Skill Expansion: Develop expertise in related areas such as service design, UX research operations, or even product management.

📝 Enhancement Note: The growth path for a UX Designer at a company like Keppri, which bridges staffing and software manufacturing, can be diverse. The opportunity to specialize in a high-demand sector like banking offers a clear avenue for career advancement, alongside traditional leadership tracks.

🌐 Work Environment

Office Type: Fully Remote. This means the designer will work from their own location, requiring a self-disciplined and organized approach to work.

Office Location(s): While the job is remote, the primary derived location is Quito, Ecuador. This suggests the company may have a physical presence or a strong operational base there, and the role is geared towards candidates who can work within the Ecuadorian timezone (America/Guayaquil).

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes collaboration through digital tools like Miro, Mural, and Figma, fostering a connected and interactive team dynamic.

• Operations Tools & Technology: Access to and proficiency with a comprehensive suite of digital design and collaboration tools is essential.

• Operations Team Interaction: Regular virtual meetings, stand-ups, and brainstorming sessions with the product and design teams will be part of the daily routine.

Work Schedule: Full-time, approximately 40 hours per week. While remote, maintaining consistent availability during core business hours for collaboration with teams in Ecuador is expected. The company's agile methodology likely allows for some flexibility in task management, but scheduled meetings and deadlines will need to be met.

📝 Enhancement Note: The "Fully Remote" status is a key aspect, requiring candidates to be self-starters. The mention of Quito, Ecuador, as the derived location, coupled with the timezone information, implies that while remote, candidates might be expected to align with specific regional working hours for optimal team synchronization.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess experience, skills, and alignment with the role requirements, particularly the banking sector focus.

• Technical Interview: A discussion focused on UX principles, methodologies, and problem-solving approaches. This may involve presenting specific case studies from your portfolio.

• Portfolio Presentation: A dedicated session where you will present a selection of your work, explaining your process, design rationale, and the impact of your contributions. Be prepared to discuss projects relevant to banking or complex digital products.

• Cross-functional/Stakeholder Interview: Meeting with potential team members or stakeholders to assess collaboration style, communication skills, and cultural fit.

• Final Interview: A discussion with hiring management to finalize the decision.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects. Prioritize those showcasing end-to-end UX processes, complex problem-solving, and ideally, experience in the banking or financial services industry.

• Tell a Story: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing), your key design decisions and why, and the measurable outcomes. Use visuals effectively.

• Highlight Banking Relevance: If you have banking projects, emphasize them. If not, draw parallels from other complex, regulated, or highly user-sensitive industries to demonstrate your transferable skills.

• Showcase Tools: Briefly mention the tools used (Figma, Miro, etc.) and how they facilitated your design process.

• Be Ready for Deep Dives: Anticipate questions about your design choices, how you handled challenges, and how you collaborated with teams.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home design challenge or a live design exercise. This will likely involve analyzing a problem statement and proposing UX solutions. Focus on demonstrating your process, not just the final design.

• Process Articulation: Practice explaining your design process concisely and clearly. Be ready to articulate the "why" behind your decisions.

• Stakeholder Communication: Prepare to discuss how you would communicate with non-design stakeholders and incorporate their feedback while advocating for the user.

📝 Enhancement Note: The emphasis on "Exp en Banca" and the comprehensive list of required UX artifacts strongly suggest that the interview process will heavily scrutinize the candidate's understanding of user needs within the financial sector and their ability to execute a robust, data-driven design process. The portfolio review will be a critical gate.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: For UI design, prototyping, and collaborative design workflows. Proficiency is essential for creating wireframes, mockups, and interactive prototypes.

• Mural, Miro, FigJam: Collaborative whiteboarding tools for ideation, workshops, journey mapping, and process visualization. Essential for remote teamwork and co-creation.

• User Research Tools: Experience with tools like Optimal Workshop, Maze, Hotjar, or similar platforms for conducting usability testing, gathering feedback, and analyzing user behavior.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Hotjar) to understand user behavior on digital products and inform design iterations.

CRM & Automation:

• Jira & Confluence: For project management, task tracking, documentation, and team collaboration. Essential for working within agile development cycles and keeping stakeholders informed.

• Understanding of how UX designs integrate into development workflows managed via Jira.

📝 Enhancement Note: The listed tools are standard for modern UX design roles, but the inclusion of specialized research tools (Optimal Workshop, Maze, Hotjar) and collaboration platforms (Mural, Miro, FigJam) alongside Figma indicates a preference for a designer who is not only skilled in UI but also in rigorous, data-informed user research and collaborative design processes. Jira and Confluence reflect the need for seamless integration with development and documentation workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value that drives all design decisions, ensuring that the user's needs, goals, and pain points are at the forefront of product development.

• Collaboration: A strong emphasis on teamwork, open communication, and co-creation across multidisciplinary teams, vital for a remote work environment.

• Agility & Flexibility: Embracing agile methodologies to adapt quickly to changing requirements and market dynamics, with an expectation of autonomy and adaptability from team members.

• Data-Driven Decision Making: Using research, analytics, and user feedback to inform design strategies and measure impact, ensuring that design solutions are effective and efficient.

• Innovation & Continuous Improvement: A commitment to exploring new ideas, technologies, and design approaches to deliver cutting-edge digital experiences, particularly in the competitive banking sector.

Collaboration Style:

• Remote-First Collaboration: Utilizing digital tools to facilitate seamless communication and collaboration across geographically dispersed teams.

• Cross-Functional Integration: Working closely with product, engineering, and business teams to ensure a holistic approach to product development, where UX is integrated from concept to launch.

• Feedback Culture: Encouraging constructive feedback and open dialogue among team members to refine designs and processes, fostering a culture of shared learning and improvement.

• Knowledge Sharing: Actively participating in knowledge sharing sessions and contributing to a collective understanding of UX best practices and industry trends.

📝 Enhancement Note: Keppri's values appear to be geared towards a modern, agile, and collaborative technology company. For a UX Designer, this means being proactive, communicative, and adept at working in a remote, team-oriented environment. The emphasis on data-driven decision-making and innovation is crucial for a company involved in digital transformation.

⚡ Challenges & Growth Opportunities

Challenges:

• Banking Sector Complexity: Navigating the unique regulatory environment, security concerns, and user expectations within the banking industry requires specialized knowledge and careful design considerations.

• Remote Collaboration: Effectively collaborating and building strong relationships with team members and stakeholders without in-person interaction demands excellent communication and proactive engagement.

• Balancing User Needs with Business Goals: Successfully integrating user-centric design principles with the strategic objectives and technical constraints of Keppri and its clients.

• Rapid Technological Evolution: Staying current with the latest UX trends, tools, and technologies, especially in the fast-paced digital product development landscape.

Learning & Development Opportunities:

• Specialized Domain Knowledge: Gaining deep expertise in financial services UX, including areas like digital banking, payments, and investment platforms.

• Advanced UX Methodologies: Exploring and implementing advanced UX research techniques, service design frameworks, and strategic design thinking.

• Tool Proficiency: Mastering new and emerging UX design and research tools, potentially including those for advanced data visualization or AI-driven design.

• Cross-functional Exposure: Developing a broader understanding of product management, software development lifecycles, and business strategy through close collaboration.

📝 Enhancement Note: The primary challenge for this role will be the intersection of UX best practices with the specific demands of the banking industry. The growth opportunities are well-defined, offering a clear path for specialization and advancement within Keppri's service offerings.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital product you designed for the banking sector. What were the key challenges, your approach, and the outcome?" (Focus on process, problem-solving, and impact in a regulated environment.)

• "How do you balance user needs with business objectives and technical constraints when designing a new feature or product?" (Demonstrate strategic thinking and negotiation skills.)

Company & Culture Questions:

• "What interests you about Keppri and our focus on end-to-end digital assets, especially within the tech and banking sectors?" (Research Keppri's offerings and connect them to your skills.)

• "How do you contribute to a collaborative and agile remote team environment?" (Highlight communication, proactivity, and tool proficiency.)

Portfolio Presentation Strategy:

• Structure: For each case study, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.

• Visuals: Use high-quality visuals of your artifacts (journeys, wireframes, prototypes). Consider interactive prototypes if possible.

• Storytelling: Emphasize your thought process, design decisions, and how you overcame challenges. Make it engaging.

• Banking Focus: If presenting banking projects, highlight how you addressed security, trust, and regulatory considerations. If not, draw parallels from other complex industries.

• Conciseness: Be mindful of time. Practice your presentation to be clear, impactful, and within the allotted timeframe.

📝 Enhancement Note: The interview questions will likely probe deeply into the candidate's understanding of the banking sector's unique UX challenges and their ability to apply rigorous design processes. A well-prepared portfolio that clearly demonstrates these capabilities will be crucial for success.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on the careers page.

• Tailor your Resume: Highlight your experience in UX/Service Design, specifically mentioning any work within the banking or financial services industry. Quantify achievements where possible (e.g., "Improved user task completion rate by X%").

• Curate Your Portfolio: Ensure your portfolio prominently features projects demonstrating your end-to-end UX process, including research, wireframing, prototyping, and testing. Prioritize banking-related projects or those from similarly complex industries.

• Prepare Your Presentation: Practice walking through 2-3 of your strongest case studies, focusing on your design process, decision-making, and measurable outcomes. Be ready to discuss your experience with Figma, Miro, and user research tools.

• Research Keppri: Understand Keppri's offerings in digital asset creation, staffing, and software manufacturing, and how your UX expertise aligns with their mission, especially within the banking sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---