Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher

Company: Skeelo

Location: Brasil

Job Type: Full-Time, Salaried

Category: User Experience Research

Date Posted: 2026-02-23

Experience Level: 5-10 Years

Remote Status: Fully Remote (with occasional in-person meetings)

🚀 Role Summary

• Spearhead the establishment and growth of Skeelo's foundational UX Research practice, defining processes and cultivating a user-centric culture.

• Lead end-to-end research initiatives, leveraging a diverse toolkit of qualitative and quantitative methodologies to uncover strategic insights.

• Translate complex data from primary research, analytics, and other sources into clear, actionable recommendations that directly influence product roadmaps and design decisions.

• Develop and implement essential research infrastructure, including a Research Repository, ethical guidelines, and participant recruitment strategies.

• Collaborate cross-functionally with Product, Design, Data Science, and CX teams to create a holistic understanding of user and customer needs.

📝 Enhancement Note: This role is positioned as the first UX Researcher, indicating a significant opportunity to shape the discipline from the ground up. The emphasis on "building the foundation" and establishing processes suggests a blend of hands-on research execution and strategic program development, requiring a proactive and self-starting individual. The "Senior" title implies a need for demonstrated leadership and the ability to mentor others.

📈 Primary Responsibilities

• Design, plan, and execute comprehensive research projects across the entire product lifecycle, utilizing methodologies such as user interviews, field studies, usability testing, diary studies, surveys, behavioral data analysis, and A/B testing.

• Synthesize findings from disparate data sources (primary research, secondary data, analytics, customer feedback) into clear, concise, and impactful insights that guide strategic business and product decisions.

• Craft compelling narratives and persuasive presentations to communicate research outcomes effectively to a broad spectrum of stakeholders, including Product Managers, Designers, Engineers, and executive leadership.

• Establish and maintain a centralized Research Repository to organize, store, and disseminate research findings, ensuring knowledge accessibility across the organization.

• Develop and document standardized research processes, ethical guidelines, and best practices for participant recruitment and data privacy compliance.

• Partner closely with Product and Design leadership to collaboratively define and prioritize the research roadmap, aligning it with key strategic uncertainties and business objectives.

• Integrate with Data Science and CX teams to correlate qualitative research insights with quantitative data, fostering a 360-degree view of user and customer behavior.

• Mentor and empower Designers and Product Managers to conduct tactical research independently, thereby scaling research capabilities and embedding a user-centric mindset throughout Skeelo.

📝 Enhancement Note: The responsibilities highlight a dual focus: executing high-impact research and building the operational framework for a research function. This requires not only strong research skills but also program management, change management, and a passion for enablement. The emphasis on "strategic business and product decisions" and influencing "executive leadership" underscores the senior-level impact expected.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of progressive experience in User Experience Research, with a proven track record of designing and executing end-to-end research projects.

Required Skills:

• Expertise in a wide range of qualitative research methodologies (e.g., in-depth interviews, ethnographic studies, usability testing, contextual inquiry, diary studies).

• Proficiency in quantitative research methods (e.g., survey design and analysis, behavioral data analysis, A/B testing design and interpretation).

• Strong analytical and synthesis skills to translate complex, multi-faceted data into clear, actionable, and persuasive insights.

• Exceptional communication and presentation skills, with the ability to tailor messages for diverse audiences, from individual contributors to C-suite executives.

• Experience in building and managing research repositories or knowledge management systems (e.g., Dovetail, Airtable, or similar platforms).

• Deep understanding of research ethics, privacy regulations, and best practices for participant recruitment and data handling.

• Proven ability to collaborate effectively with cross-functional teams, including Product Management, Design, Engineering, and Data Science.

Preferred Skills:

• Prior experience in structuring a UX Research function from inception.

• Familiarity with applied statistics for UX research.

• Experience in correlating qualitative and quantitative data to derive richer insights.

• Comfort with data analysis and dashboarding tools (e.g., Looker, Mixpanel, Amplitude).

• Experience mentoring or coaching junior researchers, designers, or product managers in research techniques.

📝 Enhancement Note: The "5-10 years" experience level, combined with the mandate to "build the foundation," suggests that candidates with experience in scaling research functions or establishing new ones will be highly valued. The advanced language requirements are critical for a global perspective and competitive benchmarking.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of end-to-end research projects, showcasing the full lifecycle from problem definition to actionable insights and impact.

• Case studies detailing the application of both qualitative and quantitative methodologies to solve complex product challenges.

• Examples of how research insights have directly influenced product strategy, design decisions, and business outcomes, ideally with measurable impact.

• Evidence of experience in building or contributing to research infrastructure, such as process documentation, templates, or knowledge management systems.

Process Documentation:

• Examples of research plans, methodologies, and analysis frameworks you have developed or implemented.

• Documentation related to ethical research practices, participant recruitment strategies, and data privacy protocols you have established.

• Prototypes or examples of how you have organized and shared research findings (e.g., through presentations, reports, or a research repository).

📝 Enhancement Note: Given this is the first UX Researcher role, the portfolio should strongly emphasize the candidate's ability to not just do research, but to build the research function. This includes their strategic thinking in process design, infrastructure development (like the repository), and their ability to evangelize research across the organization.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Insurance (SulAmérica)

• Dental Insurance (Metlife)

• Life Insurance (Prudential)

• Flexible Benefits Card (Cartão Caju) for meals, groceries, culture, etc.

• Gym Membership (Totalpass)

• Mental Health Support (ZenKlub)

• Performance-Based Profit Sharing (PPR)

• Access to Skeelo Premium Subscription

• Book Club Access (Skeelê) with free ebooks

• Childcare Assistance (Auxílio Creche)

Working Hours:

• 40 hours per week, with flexible working hours. The role is 100% remote, with two mandatory in-person company gatherings in São Paulo per year, organized by Skeelo.

📝 Enhancement Note: The provided benefits package is extensive and includes unique offerings like the flexible Cartão Caju, mental health support, and extended parental leave, which are attractive to senior-level professionals. The salary estimate is based on general market data for senior tech roles in Brazil and should be confirmed with the employer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software (specifically, Skeelo appears to be a platform or service focused on content, education, or information access, given "Skeelo Premium" and "ebook club").

Company Size: The specific size isn't provided, but the need for a "first UX Researcher" to build a foundational discipline suggests a growing company that is maturing its product development processes and recognizes the need for dedicated user research expertise. This implies a company likely in the startup to scale-up phase.

Founded: The founding date is not provided, but the company's current stage suggests it has established products and is looking to deepen its user understanding.

Team Structure:

• The UX Researcher will report into Product or Design leadership, likely a Head of Product or Head of Design, given the role's mission to build the research function.

• Close collaboration is expected with Product Managers, UX/UI Designers, Data Scientists, and Customer Experience (CX) teams.

Methodology:

• Skeelo emphasizes a "user-centric" culture.

• Research will be integrated into product strategy, roadmap planning, and design execution.

• A data-driven approach is expected, correlating qualitative insights with quantitative analytics.

• The company values continuous learning and development, as evidenced by Skeelo Premium and the book club.

Company Website: [Company URL not provided, but can be found via LinkedIn or ATS link]

📝 Enhancement Note: The company's investment in a "first" UX Researcher signifies a commitment to user-centricity and data-informed product development. The remote-first culture with occasional in-person events is common for growing tech companies aiming to balance flexibility with team cohesion.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role, positioned as a foundational leader for the UX Research discipline. It offers the unique opportunity to define and build a critical function within the company.

Reporting Structure: Typically, a Senior UX Researcher would report to a Director or VP of Product/Design. This role's "first" status means it will likely report to a senior leader keen on establishing robust research practices.

Operations Impact: The role has significant potential to impact product strategy, user experience, customer satisfaction, and ultimately, business growth by ensuring products are designed based on deep user understanding and validated through rigorous research.

Growth Opportunities:

• Leadership & Program Building: Grow into a Head of Research or Research Lead role as the team expands. Opportunity to define the long-term vision and strategy for UX Research at Skeelo.

• Skill Specialization: Deepen expertise in specific research methodologies, build advanced analytics correlation skills, or focus on strategic product research.

• Cross-Functional Influence: Develop strong partnerships across Product, Design, Data, and Engineering, becoming a key strategic advisor.

• Mentorship & Training: Expand capabilities in training and mentoring others, formalizing knowledge sharing and research enablement programs.

📝 Enhancement Note: This role is ideal for an ambitious researcher who wants to make a significant impact and build something from the ground up. The growth path is less about climbing a traditional hierarchy and more about shaping and leading a new function.

🌐 Work Environment

Office Type: 100% Remote.

Office Location(s): While remote, the company organizes two in-person meetings annually in São Paulo (SP), Brazil. These are likely for team building, strategic planning, and intensive collaboration.

Workspace Context:

• A fully remote setup requires strong self-discipline, excellent time management, and proactive communication.

• Access to necessary tools and technology is assumed, with a focus on collaboration platforms and research software.

Work Schedule:

• Flexible working hours are provided, accommodating different time zones within Brazil and personal needs, as long as core responsibilities are met and collaboration is maintained.

• The company observes São Paulo public holidays and offers a year-end holiday break without deducting from vacation balance. A birthday day-off is also provided.

📝 Enhancement Note: The fully remote nature, combined with flexible hours, is a significant perk. However, the requirement for two annual in-person events in São Paulo is crucial for candidates to consider, as it necessitates travel and availability for those specific periods.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with HR or a recruiter to assess basic qualifications, experience alignment, and cultural fit.

• Hiring Manager Interview: In-depth discussion with the hiring manager (e.g., Head of Product/Design) focusing on your research philosophy, experience in building research functions, and approach to strategic problems.

• Skills Assessment/Case Study: A practical exercise or case study presentation. This could involve analyzing a research problem, proposing a research plan, or presenting how you would synthesize findings from provided data. Expect to demonstrate your ability to translate data into actionable insights.

• Cross-Functional Interviews: Meetings with key stakeholders (e.g., Product Managers, Design Leads) to assess collaboration skills, communication style, and how you partner with other disciplines.

• Final Interview: Potentially with a senior executive to discuss strategic vision, leadership potential, and overall alignment with Skeelo's goals.

Portfolio Review Tips:

• Highlight Foundational Work: Showcase projects where you established processes, built frameworks, or developed repeatable methodologies. This is critical for a "first UX Researcher" role.

• Emphasize Impact: For each project, clearly articulate the problem, your approach, your specific contributions, the key insights, and the resulting business or product impact. Quantify results where possible.

• Showcase Mixed Methods: Demonstrate proficiency in both qualitative and quantitative research, and how you integrate them.

• Communication Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Your presentation of it should be clear and compelling.

• Research Repository Experience: If you have experience setting up or managing a research repository, highlight this prominently.

Challenge Preparation:

• Research Strategy: Be prepared to discuss how you would prioritize research efforts in a growing company with evolving strategic questions.

• Process Design: Outline how you would approach building a research function from scratch, including key milestones, stakeholders, and potential challenges.

• Stakeholder Management: Prepare examples of how you have influenced product decisions and managed expectations with diverse stakeholders.

• Ethical Considerations: Be ready to discuss your approach to ethical research practices and data privacy.

📝 Enhancement Note: The emphasis on "building the foundation" means interviewers will be looking for strategic thinking, initiative, and the ability to operate autonomously while also collaborating effectively. A strong portfolio demonstrating this capability will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Research Platforms: Experience with survey tools (e.g., SurveyMonkey, Typeform, Google Forms), usability testing platforms (e.g., UserTesting.com, Lookback, Maze), and qualitative data analysis tools.

• Research Repository/Knowledge Management: Proficiency with tools like Dovetail, Airtable, Notion, or similar systems for organizing and sharing research findings.

• Prototyping Tools: Familiarity with tools used by designers (e.g., Figma, Sketch, Adobe XD) to understand prototypes for testing.

Analytics & Reporting:

• Data Visualization/Dashboarding Tools: Familiarity with tools such as Looker, Mixpanel, Amplitude, or Google Analytics for understanding user behavior data and correlating it with qualitative insights.

• Spreadsheet Software: Advanced proficiency in Excel or Google Sheets for data analysis and reporting.

CRM & Automation:

• While not directly a CRM role, understanding how research insights integrate with CRM data or customer feedback platforms (e.g., Zendesk) can be beneficial.

📝 Enhancement Note: The "Preferred Skills" section explicitly mentions Looker, Mixpanel, and Amplitude, suggesting these are key analytics tools Skeelo utilizes or intends to utilize. Experience with Dovetail or Airtable for research repositories is also highlighted.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all product decisions.

• Data-Driven Decision Making: Valuing evidence and insights, whether qualitative or quantitative, to inform strategy.

• Collaboration & Transparency: Open communication and a willingness to work closely with all teams involved in product development.

• Continuous Learning & Improvement: A mindset of always seeking to learn, grow, and refine processes and outcomes.

• Impact & Ownership: Taking responsibility for driving meaningful outcomes and contributing to the company's success.

Collaboration Style:

• Proactive and partnership-oriented, working closely with Product and Design to integrate research into the product development lifecycle.

• Empowering and enabling, by mentoring and guiding other team members in research best practices.

• Communicative and transparent, ensuring research findings are shared widely and understood.

📝 Enhancement Note: The emphasis on building a "user-centric culture" and the company's values suggest a collaborative environment where research is seen as a strategic partner, not just a support function. The "VemPraToca" hashtag implies a dynamic and possibly innovative or growth-focused culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Establishing Research Infrastructure: Building a robust UX Research practice, including processes, tools, and a repository, from the ground up requires significant strategic planning and execution.

• Prioritization & Scope Management: Balancing the demands for research across multiple product areas with limited resources (initially) and defining clear priorities.

• Driving Cultural Change: Embedding a deep user-centric mindset and research-informed decision-making across an organization that may be new to formal UX Research.

• Cross-Functional Alignment: Ensuring consistent understanding and application of research insights across diverse teams like Product, Design, Data Science, and CX.

Learning & Development Opportunities:

• Strategic Program Design: Gain hands-on experience in designing and implementing a new functional area within a growing tech company.

• Leadership Development: Develop skills in team building, mentorship, and strategic program leadership as the research function matures.

• Advanced Data Integration: Opportunity to deepen expertise in correlating qualitative research with advanced analytics and behavioral data.

• Industry Exposure: Leverage company resources for learning, such as Skeelo Premium, book clubs, and potentially industry conferences or certifications.

📝 Enhancement Note: The primary challenge and growth opportunity lie in the role's foundational nature. Candidates who thrive in ambiguity and enjoy building processes will find this role highly rewarding.

💡 Interview Preparation

Strategy Questions:

• "How would you approach building a UX Research function from scratch at Skeelo?"

• "What are your priorities for the first 90 days in this role?"

• "How would you balance the need for strategic, foundational research with tactical, sprint-level research requests?"

Company & Culture Questions:

• "What does 'user-centric' mean to you, and how would you foster that culture at Skeelo?"

• "How do you ensure your research findings are effectively communicated and acted upon by different stakeholders?"

• "Describe a time you had to advocate for user needs against strong business or technical pressures."

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, your methodology, key findings, actionable recommendations, and the impact.

• Focus on Process: Detail how you approached the research, not just what you found. Highlight any processes you established or improved.

• Showcase Insights: Clearly articulate the "so what?" of your findings. What were the key takeaways and how did they lead to action?

• Demonstrate Collaboration: Explain how you worked with product managers, designers, and engineers.

• Be Prepared for Q&A: Anticipate questions about your methodology, decision-making, and the impact of your work.

📝 Enhancement Note: Interviewers will be evaluating your ability to build, strategize, communicate, and collaborate. Be ready to draw on experiences where you've demonstrated these skills, especially in contexts where you've had to establish new ways of working.

📌 Application Steps

To apply for this Senior UX Researcher position:

• Submit your application through the provided ATS link (ats.rippling.com/skeelo/jobs/e60a77e4-2110-46e6-84f1-4caea55685d9).

• Tailor Your Resume: Highlight experience related to building research functions, end-to-end research methodologies (qualitative and quantitative), strategic insight generation, stakeholder communication, and any experience with research repositories or knowledge management systems. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your ability to conduct comprehensive research, synthesize complex data into actionable insights, and drive product impact. Ensure your portfolio clearly articulates your specific contributions and the outcomes.

• Prepare for the Interview: Research Skeelo's products and market. Be ready to discuss your approach to establishing a research practice, your favorite research tools, and how you handle challenging stakeholder dynamics. Practice articulating your portfolio case studies clearly and concisely.

• Highlight Language Proficiency: Be prepared to confirm your advanced Spanish and English language skills, as these are critical requirements for this role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.