Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer Company: OneTrust Location: Bengaluru, Karnataka, India Job Type: Full-Time Category: User Experience (UX) Design / Product Design Date Posted: 2025-11-03T06:37:57 Experience Level: 5-10 Years Remote Status: Hybrid (Office First, 3 days/week in office)

🚀 Role Summary

• This Senior UX Designer role is critical for enhancing the usability, design, and overall experience of OneTrust's comprehensive platform, which spans privacy, security, data governance, GRC, third-party risk, ethics, compliance, and ESG.
• The position involves end-to-end design responsibilities, from information architecture and interface design to interaction design and creating low and high-fidelity prototypes.
• A key aspect of this role is the identification, definition, and promotion of UX best practices, including the development and standardization of design templates.
• This role will leverage data analysis, including web metrics and customer support data, to inform user experience decisions and drive continuous improvement in the product offering.

📝 Enhancement Note: Given the "Senior" title and the mention of "leading a team" in the requirements, this role likely involves mentoring junior designers and contributing to strategic UX initiatives beyond individual contribution. The focus on enterprise product design and complex domains like privacy and risk management suggests a need for a mature understanding of user needs within regulated environments.

📈 Primary Responsibilities

• Design and create comprehensive deliverables across the entire product design process, encompassing information architecture, interface design, and interaction design.
• Develop and maintain low and high-fidelity prototypes to effectively communicate design concepts and user flows to stakeholders and development teams.
• Identify, define, document, and promote User Experience (UX) best practices, principles, and standards across the Research and Development organization.
• Develop and maintain design templates and style guides to ensure consistency and scalability of the OneTrust platform's user interface and user experience.
• Identify, collect, and analyze user data, including web metrics, customer support feedback, and user research findings, to inform and validate UX decisions.
• Monitor and apply relevant UX trends, emerging technologies, and industry best practices to continuously improve the user experience of OneTrust offerings.
• Serve as a proactive UX advocate within the organization, educating teams on user-centered design principles and championing the voice of the user.
• Collaborate effectively with cross-functional teams, including Product Managers, Engineers, and other R&D stakeholders, to deliver exceptional user experiences.
• Contribute to the strategic direction of UX within the company, influencing product roadmaps and design strategies.

📝 Enhancement Note: The description emphasizes "creating deliverables for the entire design process" and "assisting with all the UX responsibilities below," indicating a hands-on role. The mention of "enterprise product design experience" suggests a need for understanding complex workflows and B2B user needs, which are common in operations-adjacent software.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Computer Science, Human Computer Interaction (HCI), Industrial Design, or a closely related technical field.

Experience:

• 5 to 8 years of professional work experience, including personal projects or internships, demonstrating a full product design lifecycle from research to rollout.
• Proven experience in enterprise product design, specifically with complex web-based applications.
• Demonstrated experience leading design initiatives or mentoring junior team members.

Required Skills:

• Portfolio of UX Projects: A comprehensive portfolio showcasing applied experience across the full product design process (research, IA, UI, UX, prototyping, and rollout).
• Design Tools Proficiency: High proficiency with industry-standard design tools such as Sketch, InVision, Adobe Creative Suite (Photoshop, Illustrator), Figma, or similar.
• Core UX Expertise: High level of demonstrated proficiency in at least one core UX area, including user research, information architecture, visual design, or interaction design.
• Collaboration & Communication: Excellent ability to collaborate effectively within a team environment and communicate design concepts, rationale, and findings to cross-functional teams, product managers, and senior management.
• User-Centric Design: Strong understanding and application of user-centered design principles and methodologies.
• Problem-Solving: Aptitude for tackling complex design challenges and developing innovative solutions.

Preferred Skills:

• Data Privacy, GRC, or Risk Management Domain Knowledge: Familiarity with data privacy regulations (e.g., GDPR, CCPA), Governance, Risk, and Compliance (GRC) frameworks, third-party risk management, security, ethics, or ESG spaces.
• Scrum Certification: Certification in Scrum or experience working within an Agile/Scrum development environment.
• UX Metrics & Analysis: Experience in identifying, collecting, and analyzing UX metrics (web analytics, user feedback, support data) to drive design decisions.
• Information Architecture (IA): Advanced skills in structuring complex information and navigation systems.
• Interaction Design (IxD): Deep understanding of user interaction patterns and designing intuitive interfaces.

📝 Enhancement Note: The requirement for "5-8 years of work, personal project, or internship experience" is a bit broad; however, combined with "Senior UX Designer" and "Enterprise product design experience," the expectation leans towards a solid 5-8 years of professional, relevant experience. The specific mention of "leading a team" suggests a need for leadership potential or prior leadership experience in a design context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase end-to-end UX projects that demonstrate your ability to navigate the full design lifecycle, from initial problem definition and user research to final implementation and iteration.
• Problem-Solution Framing: Clearly articulate the user problem or business challenge addressed in each case study, followed by your proposed UX solution and its rationale.
• Process Documentation: Illustrate the methodologies and tools used throughout the design process, including research techniques, wireframing, prototyping, and user testing.
• Impact and Outcomes: Quantify the impact of your design solutions, using metrics where possible (e.g., conversion rate improvements, task completion times, user satisfaction scores, reduction in support tickets) to demonstrate ROI.
• Enterprise Context: Highlight projects that involve designing for complex enterprise software, B2B users, or regulated industries, showcasing an understanding of their unique needs.

Process Documentation:

• Workflow Design & Optimization: Be prepared to discuss how you approach mapping, analyzing, and optimizing complex user workflows within enterprise software.
• User Research & Testing: Detail your experience with various user research methods (e.g., interviews, surveys, usability testing) and how you integrate findings into iterative design.
• Design System Contribution: If applicable, showcase experience with or understanding of design systems, component libraries, and their role in ensuring consistency and scalability.
• Cross-functional Collaboration: Provide examples of how you collaborate with product managers, engineers, and other stakeholders to ensure successful design implementation and alignment.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio should not just be a collection of final designs but a narrative of the design process, decision-making, and measurable impact. Emphasis should be on how the candidate tackles complex problems, collaborates, and drives user-centered outcomes in an enterprise setting.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: ₹2,000,000 - ₹3,500,000 per annum (INR).
• Methodology: This estimate is based on industry benchmarks for Senior UX Designers in Bengaluru, India, considering the 5-8 years of experience requirement, the hybrid work model, and the complex enterprise software domain of OneTrust. Factors such as specific skills in data privacy/GRC, leadership experience, and the overall demand for UX talent in the region have been factored in. This range is a guideline and actual compensation may vary based on candidate qualifications, interview performance, and specific experience.

Benefits:

• Comprehensive Healthcare Coverage: Medical, dental, and vision insurance plans.
• Flexible Paid Time Off (PTO): Generous policy allowing for work-life balance and personal time.
• Equity (RSUs): Restricted Stock Units, offering ownership and potential for long-term financial growth.
• Annual Performance Bonus: Opportunities for bonuses based on individual and company performance.
• Retirement Account Support: Contributions or matching for retirement savings plans.
• Extended Paid Parental Leave: 14+ weeks of paid leave for new parents.
• Career Development Opportunities: Access to training, workshops, and resources for professional growth.
• Company-Paid Privacy Certification Exam Fees: Support for professional development in the company's core domain.
• Note: Specific benefits may differ by country, and candidates are encouraged to discuss details with their recruiter.

Working Hours:

• Standard full-time hours, typically 40 hours per week.
• The role is designated as "Office First," requiring approximately 3 days per week in the Bengaluru office, with flexibility to be discussed with the recruiter. This hybrid model balances in-person collaboration with remote flexibility.

📝 Enhancement Note: The compensation range is an estimate for the Bengaluru, India market. The benefits listed are comprehensive and align with what is typically offered by large tech companies to attract and retain talent, with a particular emphasis on professional development and work-life balance, especially for a senior role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (Privacy Management, Data Governance, GRC, Security) Company Size: Over 14,000 customers globally, with a significant and growing employee base (specific employee count not provided, but implied to be large and rapidly expanding). OneTrust itself is a substantial organization. Founded: 2016. OneTrust has experienced rapid growth, becoming a market leader in its domain.

Team Structure:

• UX Team: Part of the broader Research and Development (R&D) organization. The Senior UX Designer will work under the oversight of a Principal UX Designer, indicating a clear hierarchy and mentorship structure within UX.
• R&D Collaboration: This team works closely with product management and engineering across the R&D organization to deliver OneTrust's platform offerings.
• Cross-functional Integration: The role requires seamless collaboration with various departments, including product management, engineering, and potentially marketing and sales, to ensure a cohesive product experience.

Methodology:

• Agile/Scrum: The mention of "Scrum certification" as a preferred skill strongly suggests that the R&D teams operate using Agile methodologies, likely Scrum or Kanban, emphasizing iterative development and continuous feedback.
• User-Centered Design: A core philosophy, requiring the application of UX research, design thinking, and data analysis to inform product decisions.
• Data-Driven Decision Making: The emphasis on UX metrics, web analytics, and customer support data indicates a culture that relies on quantitative and qualitative insights to guide product development.
• Rapid, Iterative Design: The company culture thrives on speed and continuous improvement, requiring designers to be adaptable and comfortable with iterative design and development cycles.

Company Website: https://www.onetrust.com/

📝 Enhancement Note: OneTrust operates in a rapidly evolving and critical sector (privacy, governance, risk). Its culture is likely fast-paced, innovative, and focused on solving complex compliance and data management challenges for large enterprises. The "office first" approach with 3 days in-office suggests a value placed on in-person collaboration and team cohesion, important for complex product development.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor / Potential Team Lead. This role is positioned as a "Senior UX Designer," implying a significant level of expertise and the ability to operate with a high degree of autonomy. The mention of "leading a team" and working under a "Principal UX Designer" suggests a potential path towards leadership or specialization within UX.

Reporting Structure: The Senior UX Designer will report to a Principal UX Designer, who likely manages a portion of the UX team or a specific product vertical within R&D. This structure provides direct mentorship and guidance from a more experienced leader in the field.

Operations Impact: While this is a UX role, its impact is deeply intertwined with "Revenue Operations" and "GTM" (Go-To-Market) strategies by enabling the responsible use of data and AI. A well-designed user experience for OneTrust's platform directly influences customer adoption, satisfaction, renewals, and the ability of sales teams to effectively demo and sell complex solutions. Enhancing usability in areas like privacy, security, and risk management directly supports compliance efforts, which are critical for business continuity and customer trust.

Growth Opportunities:

• UX Specialization: Deepen expertise in specific UX areas like user research, information architecture, or interaction design within the complex domains OneTrust serves.
• Leadership Progression: Transition into a Lead UX Designer or UX Manager role, overseeing design teams, setting design strategy, and managing stakeholder relationships.
• Domain Expertise: Develop deep knowledge in privacy, security, GRC, or ESG, becoming a subject matter expert that bridges UX and business/regulatory requirements.
• Cross-functional Roles: Leverage UX acumen in product management, program management, or even strategic consulting roles within OneTrust.
• Continuous Learning: Access to company-paid certifications (e.g., privacy certifications) and ongoing professional development opportunities.

📝 Enhancement Note: The "Senior" title implies a level of strategic contribution beyond just execution. The growth opportunities highlight a clear career path within a leading SaaS company that values specialized skills and leadership development. The connection to "operations" is indirect but crucial, as effective UX in compliance and data management software directly impacts business operations, risk mitigation, and revenue generation.

🌐 Work Environment

Office Type: Hybrid, with an "office first" culture. This means the expectation is for employees to work from the Bengaluru office for a significant portion of the week (approximately 3 days). Office Location(s): Bengaluru, India. Specific office details or amenities are not provided but can be assumed to be modern, professional workspaces typical of a growth-stage tech company.

Workspace Context:

• Collaborative Environment: The "office first" approach emphasizes in-person collaboration, team meetings, brainstorming sessions, and fostering a strong team dynamic.
• Tools and Technology: Access to industry-standard design software (Sketch, Figma, Adobe Suite, etc.) and collaboration tools (e.g., Jira, Confluence, Slack) is expected. The company's own platform is also a key technology environment.
• Team Interaction: Opportunities to interact with a diverse group of UX designers, product managers, engineers, and other R&D professionals. Regular design critiques and feedback sessions are likely part of the workflow.

Work Schedule:

• The standard work week is approximately 40 hours.
• The hybrid model allows for flexibility, with the expectation of in-office presence for key collaborative activities. Specific schedules and days in office can typically be discussed with the hiring manager or recruiter.

📝 Enhancement Note: The "office first" policy is a critical detail for candidates. While hybrid, it signals a preference for in-person work, which can be a positive for collaborative roles like UX design but may be a consideration for those seeking fully remote opportunities. Candidates should clarify the exact expectations regarding in-office days with the recruiter.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial call to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Presentation: Candidates will be asked to present their portfolio, walking through 1-2 key case studies. This is a critical stage to demonstrate design process, problem-solving skills, and impact. Expect to discuss your role, decision-making, and the outcomes of your projects.
• Technical/Design Interview: This may involve a design challenge (e.g., a take-home assignment or a live whiteboarding session) to assess specific UX skills like information architecture, interaction design, or problem-solving.
• Team/Stakeholder Interviews: Conversations with other UX designers, Principal UX Designers, Product Managers, and potentially engineering leads to evaluate collaboration skills, domain understanding, and alignment with team dynamics.
• Final Interview: Typically with a senior leader (e.g., Head of Design, VP of R&D) to discuss strategic fit, leadership potential, and long-term vision.

Portfolio Review Tips:

• Storytelling: Frame each case study as a narrative: the problem, your approach, your contributions, the challenges faced, the solutions implemented, and the measurable results achieved.
• Process Over Polish: While visually appealing designs are important, interviewers will focus more on how you arrived at your solutions. Detail your research, ideation, iteration, and testing processes.
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the effectiveness of your designs. Examples: "Increased conversion by X%," "Reduced task completion time by Y seconds," "Decreased support tickets related to feature Z by W%."
• Highlight Collaboration: Provide examples of how you collaborated with product managers, engineers, and other stakeholders. Showcase your ability to receive and give constructive feedback.
• Tailor to OneTrust: If possible, select projects that demonstrate experience with complex enterprise software, B2B users, or domains related to privacy, security, or risk management.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with OneTrust's platform and the general landscape of data privacy, GRC, and risk management. Consider the types of users and their pain points.
• Practice Design Exercises: Rehearse common UX challenges, such as redesigning a feature, defining user flows for a new product, or structuring complex information.
• Articulate Your Process: Be ready to explain your thought process verbally and visually (e.g., sketching on a whiteboard or digital canvas) under time pressure.
• Focus on User Needs: Always anchor your solutions in user needs and business objectives.

📝 Enhancement Note: The emphasis on a portfolio with "full product design process" and "enterprise product design experience" means candidates should be prepared to discuss complex projects in detail. Given OneTrust's domain, understanding the user needs and regulatory context for privacy and risk management will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Sketch, InVision, Adobe Creative Suite (Photoshop, Illustrator, XD), Figma. Candidates are expected to be proficient in at least one major toolset.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, or similar platforms for tracking design tasks and project progress within Agile frameworks.
• Communication: Slack, Microsoft Teams, Zoom for day-to-day communication and virtual meetings.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar tools for tracking user behavior on web applications.
• User Feedback Platforms: Tools for collecting and analyzing customer feedback, such as surveys (e.g., SurveyMonkey, Typeform) or in-app feedback widgets.
• Data Visualization: Tools like Tableau, Power BI, or even advanced Excel/Google Sheets for analyzing UX metrics and presenting findings.

CRM & Automation:

• CRM: While not directly a UX tool, familiarity with CRM systems like Salesforce is beneficial for understanding how user data is managed and how UX impacts sales and customer success processes.
• User Research Tools: Platforms for conducting remote usability testing, user interviews, and surveys (e.g., UserTesting.com, Lookback, Maze).

📝 Enhancement Note: Proficiency in standard UX design and prototyping tools is a must. Experience with analytics tools and a data-driven approach to design is highly valued, aligning with OneTrust's emphasis on metrics. Familiarity with enterprise software development environments (Agile, Jira, Confluence) is also crucial.

👥 Team Culture & Values

Operations Values:

• Trust: Central to OneTrust's mission and name, emphasizing integrity, data security, and ethical practices. This translates to reliable, secure, and transparent design.
• Collaboration: Working effectively across R&D, Product, and Engineering teams is paramount for successful enterprise software development.
• Innovation: A drive to pioneer new solutions in a rapidly evolving market, encouraging creative problem-solving and forward-thinking design.
• Efficiency & Scalability: Designing solutions that are not only user-friendly but also scalable and efficient for global enterprise adoption.
• Data-Driven: Decisions are informed by data and user insights, fostering a culture of continuous improvement and measurable impact.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with Product Managers to define requirements and strategy, and with Engineers to ensure feasible and high-quality implementation of designs.
• Iterative Feedback Loops: A culture that embraces regular design critiques, user feedback sessions, and iterative refinement of designs based on input from various stakeholders and users.
• Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and learnings across the UX team and wider R&D organization.
• Ownership and Accountability: Team members are expected to take ownership of their work, from concept to delivery, and be accountable for the outcomes.

📝 Enhancement Note: OneTrust's name itself emphasizes "Trust." This value is likely deeply embedded in their culture, influencing how they approach data privacy, security, and the design of their platform. Candidates should demonstrate an understanding and embodiment of these values in their work ethic and design approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Domain: Designing for highly regulated and complex areas such as privacy, security, GRC, and ESG requires a deep understanding of user needs, regulatory requirements, and potential risks.
• Enterprise Scale: Delivering scalable and intuitive user experiences for a global enterprise audience with diverse technical capabilities and workflows.
• Rapid Iteration: Adapting to a fast-paced development environment that requires quick turnarounds on design solutions while maintaining high quality.
• Balancing User Needs with Business Goals: Effectively translating user requirements and business objectives into practical, innovative, and compliant design solutions.
• Cross-functional Alignment: Ensuring consistent vision and execution across multiple product lines and development teams.

Learning & Development Opportunities:

• Specialized Domain Knowledge: Gain in-depth expertise in privacy, data governance, risk management, and compliance technologies, becoming a valuable asset in a high-demand field.
• Advanced UX Skills: Opportunities to hone skills in areas like complex information architecture, enterprise-level interaction design, and advanced user research methodologies.
• Leadership and Mentorship: Potential to mentor junior designers, lead design initiatives, and grow into leadership roles within the UX team.
• Industry Certifications: Access to company-sponsored training and certifications relevant to data privacy and compliance, enhancing professional credentials.
• Exposure to Cutting-Edge Technology: Work with a leading SaaS platform at the forefront of data trust and privacy innovation.

📝 Enhancement Note: The challenges presented are typical for senior roles in complex enterprise software companies. The growth opportunities are substantial, offering not just career progression within UX but also the chance to become a subject matter expert in a critical and growing industry.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you designed a complex enterprise feature from concept to launch. What was your process, your role, and the outcome?"
  • Preparation: Select a strong portfolio case study that highlights your end-to-end process, problem-solving, and impact. Be ready to discuss specific decisions and trade-offs.
• "How do you balance user needs with business requirements and technical constraints in your designs?"
  • Preparation: Use examples from your portfolio where you navigated these competing priorities. Discuss your negotiation and communication skills.
• "Describe a situation where your UX recommendations were challenged. How did you handle it, and what was the resolution?"
  • Preparation: Focus on your ability to use data, user research, and clear communication to advocate for user-centered solutions.

Company & Culture Questions:

• "What interests you about OneTrust specifically, and our mission in privacy and data governance?"
  • Preparation: Research OneTrust's products, recent news, and their market position. Connect your interest to their mission and your own values.
• "How do you approach collaboration with Product Managers and Engineers?"
  • Preparation: Provide concrete examples of your collaborative process and how you foster positive working relationships.
• "How do you stay updated on UX trends and best practices, especially in the enterprise B2B space?"
  • Preparation: Mention specific blogs, publications, conferences, or online communities you follow.

Portfolio Presentation Strategy:

• Focus on Process and Impact: Dedicate significant time to explaining your "why" and "how" for each design decision, and clearly present the measurable results or business impact.
• Structure Your Narrative: Use a consistent structure for each case study (e.g., Problem -> Research -> Solution -> Iteration -> Outcome).
• Be Prepared for Deep Dives: Interviewers may ask detailed questions about specific aspects of your projects, so be ready to elaborate on any part of your work.
• Showcase Variety: If possible, present projects that highlight different skills, such as user research, interaction design, and visual design, or projects within similar complex domains.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also strategic thinking, collaboration abilities, and domain understanding. Candidates should prepare to articulate their process, justify their decisions with data, and demonstrate an understanding of OneTrust's mission and the challenges of enterprise B2B UX.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on Greenhouse.
• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your experience in enterprise product design, complex workflows, and ideally, domains related to privacy, security, or risk management. Ensure case studies clearly articulate problem, process, your role, and quantifiable impact.
• Resume Optimization: Update your resume to prominently feature keywords relevant to UX design, information architecture, interaction design, prototyping, enterprise software, and any specific tools or methodologies mentioned in the job description. Quantify achievements where possible.
• Interview Preparation: Practice presenting your portfolio, focusing on storytelling and articulating your design process. Prepare answers for common UX interview questions, especially those related to complex problem-solving, collaboration, and navigating trade-offs.
• Company Research: Thoroughly research OneTrust's products, mission, and values. Understand their market position and the importance of trust and data governance. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.