UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Sofico

Location: Zwijnaarde, Belgium

Job Type: Full-time

Category: User Experience (UX) / User Interface (UI) Design

Date Posted: November 5, 2025

Experience Level: Mid-Senior Level (4-7 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on crafting intuitive and effective user experiences for Sofico's complex leasing, fleet, and mobility management platform, translating user needs and business requirements into seamless digital interfaces.

• The position requires a deep understanding of user-centered design principles, coupled with the ability to model complex systems, define user journeys, and ensure accessibility standards are met.

• The UX/UI Designer will be instrumental in bridging the gap between user desires, business objectives, and engineering capabilities, ensuring a cohesive and user-friendly product.

• This is a hybrid role offering flexibility, emphasizing collaboration with product managers, engineers, and data experts to deliver high-quality design solutions.

📝 Enhancement Note: The job title "UX/UI Designer" is specifically mapped to the "User Experience (UX) / User Interface (UI) Design" category, reflecting the core focus of the role. The "Mid-Senior Level" experience aligns with the 4-7 years of experience requested. The "Hybrid" work arrangement is derived from the explicit mention of "hybrid way of working" in the benefits section. The role's core function of translating complex business needs into user-friendly interfaces is a hallmark of operations-adjacent design roles, often critical for the adoption and efficiency of enterprise software.

📈 Primary Responsibilities

• Conduct thorough user research to uncover user goals, identify pain points, and gather evidence-based insights to inform design decisions.

• Develop comprehensive user journey maps, domain models, and data models to visualize current and future user states and system interactions.

• Create detailed flows, wireframes, and interactive prototypes, with a strong emphasis on screen behavior, edge case handling, and adherence to accessibility guidelines (WCAG).

• Design and execute lean user studies in challenging environments with limited access, synthesizing findings to drive iterative improvements.

• Define clear UX and accessibility criteria to ensure consistency and quality across the product.

• Conduct usability testing on prototypes and live software, meticulously documenting issues and proposing actionable fixes.

• Align user journeys with API requirements, documenting endpoints and maintaining traceability between user flows and technical specifications.

• Collaborate closely with Product Managers, Engineers, and Data Experts to ensure design feasibility, implement necessary instrumentation for analytics, and support data-driven decision-making.

• Translate complex business logic and technical constraints into intuitive and efficient user interfaces and workflows.

📝 Enhancement Note: The responsibilities are detailed to reflect the depth of a UX/UI role within a complex B2B software environment. Emphasis is placed on user research, system modeling, prototyping, testing, and cross-functional collaboration, all crucial for effective product development in the enterprise software sector. The inclusion of "align user journeys with API needs" and "document endpoints" highlights a technical integration aspect often required in B2B SaaS UX roles.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for roles at this level. Equivalently, extensive practical experience and a strong portfolio can substitute formal education.

Experience: 4–7 years of progressive experience in UX design, service design, product analysis, business analysis, or similar hybrid roles.

Required Skills:

• User-Centered Design: Proven ability to conduct user research, synthesize findings, and translate them into effective design solutions.

• Wireframing & Prototyping: Strong proficiency in tools like Figma, Sketch, Adobe XD, or similar, with a focus on creating detailed wireframes and interactive prototypes.

• REST API Understanding: Solid grasp of REST API concepts, including request/response shapes, authentication, pagination, and error handling, to effectively design integrations.

• UI Specification Writing: Ability to produce crisp and clear UI specifications, including UI states, validation rules, and acceptance criteria that developers can trust and implement.

• User Experimentation & Testing: Experience in independently running user experiments, workshops, and interviews, and a systematic approach to testing and flagging issues.

• Design Frameworks: Practical experience applying design thinking and double-diamond frameworks to structure the design process.

• Component-Level Thinking: Ability to design with reusable components to ensure consistency and scalability.

• Communication & Presentation: Exceptional verbal and written communication skills, with the ability to articulate design decisions clearly and confidently to diverse audiences.

• Collaboration: Demonstrated ability to work effectively in cross-functional teams, aligning perspectives and fostering a positive working environment.

• Accessibility Standards: Understanding of accessibility principles and experience in designing for inclusivity (e.g., WCAG compliance).

Preferred Skills:

• Fintech/Leasing Domain Experience: Prior experience within the financial technology, leasing, or fleet management industries.

• Event-Driven Architecture (EDA): Familiarity with EDA concepts and their impact on user interface design.

• Domain-Driven Design (DDD): Understanding of DDD principles and how they relate to software architecture and user experience.

• Accessibility Tooling: Experience with specific accessibility testing tools and methodologies.

• Data Modeling: Experience in creating and interpreting domain and data models to inform design.

• Journey Mapping: Proficiency in creating detailed customer journey maps.

📝 Enhancement Note: The qualifications are expanded to include typical educational expectations for a mid-senior level role and to elaborate on the "Skills and Interests" section provided. The distinction between required and preferred skills is made explicit, with specific operations-adjacent technical skills like API understanding and component-level thinking highlighted. The "nice to have" skills are categorized as preferred to provide clearer guidance.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A portfolio showcasing 3-5 detailed case studies demonstrating the end-to-end design process from problem identification to solution implementation. Each case study should highlight your role, the challenges faced, your design process, and the outcomes.

• Problem Definition & Research: Evidence of how you uncover user needs and business requirements, including examples of user research methodologies, persona development, and competitive analysis.

• System Modeling: Examples of journey maps, process flows, domain models, or data models you have created to understand and articulate complex systems.

• Prototyping & UI Design: Demonstrations of wireframes, interactive prototypes (mentioning tools used), and final UI designs, emphasizing a strong visual aesthetic and user-centric approach.

• API Integration Context: If possible, include examples that show consideration for API constraints or how you've designed with technical integrations in mind.

• Metrics & Impact: Quantifiable results or qualitative feedback demonstrating the impact of your design solutions on user behavior, business goals, or system efficiency.

Process Documentation:

• Clarity on how you document design decisions, user flows, and API interactions for development teams.

• Examples of UI specifications, including states, validation rules, and acceptance criteria.

• Demonstration of how you define and track UX and accessibility criteria throughout the design lifecycle.

📝 Enhancement Note: This section is crucial for operations-aligned roles. It emphasizes the need for a portfolio that not only showcases design output but also the strategic thinking, process rigor, and measurable impact expected in enterprise software development. The inclusion of "system modeling," "API integration context," and "metrics & impact" directly addresses the operational aspects of design.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX/UI Designer with 4-7 years of experience in Belgium, the estimated annual gross salary range is €50,000 - €70,000. This estimate considers the cost of living in Belgium, the company's location in a technology park, and the competitive nature of the tech industry. The exact salary will be determined by the candidate's specific experience, skills, and performance during the interview process.

Benefits:

• Competitive Salary Package: A strong base salary reflecting experience and market value.

• Company Car: Provision of a company car, a common benefit in Belgium, often accompanied by a fuel or charging card.

• Meal Vouchers: Daily meal vouchers, a standard employee benefit in Belgium, supplementing daily expenses.

• Group and Hospitalization Insurance: Comprehensive health coverage for employees and potentially their dependents, including hospitalization benefits.

• Yearly Bonus (CAO90): An annual bonus, likely tied to company performance and potentially individual contribution, as per Belgian labor agreements (CAO90).

• Additional Benefits:

  • Bike Leasing: An option for employees to lease bicycles, promoting sustainable commuting.
  • Flexible Working Hours: Ability to adjust start and end times within certain parameters, promoting work-life balance.
  • Hybrid Way of Working: A flexible arrangement allowing for a mix of on-site and remote work.

Working Hours: The standard working hours are approximately 40 hours per week, with the flexibility of adjusting start and end times. This offers a balance between structured workdays and personal life management.

📝 Enhancement Note: Salary estimation methodology is detailed, citing regional benchmarks and cost of living. Benefits are elaborated with specific context relevant to Belgian employment practices. The working hours are clarified, emphasizing flexibility. The "CAO90" mention is directly from the input, providing specific context.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sofico operates within the Fintech and Enterprise Software sector, specifically focusing on solutions for leasing, fleet management, and mobility operations. This industry is characterized by rapid technological advancement, a strong emphasis on data security and reliability, and a need for solutions that can handle complex financial and operational processes.

Company Size: Sofico is a growing company that "doubles in size every 5 years," indicating a dynamic and expanding organization. With over 35 years of experience, it combines stability with a forward-looking approach. This size suggests a structure that is likely large enough to offer diverse career paths and resources, but potentially small enough to allow for individual impact and agility.

Founded: Founded over 35 years ago, Sofico has a long-standing history and deep expertise in its niche markets. This longevity implies a stable business model, a proven track record, and a solid understanding of customer needs within the leasing and fleet management industries.

Team Structure:

• Cross-Functional Teams: The job description emphasizes close collaboration with Product Managers, Engineers, and Data Experts, indicating a cross-functional team structure common in agile software development.

• Reporting Structure: While not explicitly stated, a UX/UI Designer typically reports to a Design Lead, Product Manager, or Head of Product/Engineering, depending on the company's organizational hierarchy. The emphasis on collaboration suggests a relatively flat and team-oriented structure.

• Collaboration Patterns: The company promotes a "horizontal, open corporate culture," suggesting that collaboration is encouraged across departments and levels, with an emphasis on shared goals and open communication.

Methodology:

• User-Centric Design: The core methodology revolves around understanding user needs and translating them into design solutions, as evidenced by the focus on user goals, blockers, and feedback.

• Agile Development: The close work with engineering and product teams, along with the iterative nature of testing and feedback, suggests an agile development methodology is likely in place.

• Data-Informed Decisions: The mention of "data experts" and ensuring "instrumentation, and analytics" points to a data-driven approach to design and product development.

• Design Thinking & Frameworks: The explicit mention of "design thinking / double-diamond frameworks" indicates a structured approach to problem-solving and innovation.

Company Website: https://sofico.global/

📝 Enhancement Note: The company context is fleshed out using the provided description and LinkedIn data, framing Sofico within its industry and highlighting what its size and history mean for an operations-adjacent role. The "Methodology" section infers common practices based on the described responsibilities and industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior UX/UI Designer. At this level, individuals are expected to take ownership of significant design projects, mentor junior designers, and contribute to the strategic direction of the product's user experience. They are expected to be largely autonomous in their work, capable of managing complex design challenges from conception to implementation with minimal oversight. The scope includes not just interface design but also understanding and shaping user journeys, system interactions, and API considerations, which are critical for the operational efficiency of the software.

Reporting Structure: The UX/UI Designer will likely report to a Head of Product, Lead UX Designer, or a Product Manager. They will work in close conjunction with Product Managers for requirements, Engineers for implementation feasibility, and Data Experts for instrumentation and analysis, forming a core part of a cross-functional product development team.

Operations Impact: The UX/UI Designer's work directly impacts the operational efficiency and user adoption of Sofico's complex software platform. By simplifying intricate leasing, fleet, and mobility management processes through intuitive design, the designer contributes to:

• Reduced training times and support costs for end-users.

• Increased user productivity and task completion rates.

• Improved data quality through better form design and validation.

• Enhanced customer satisfaction and retention.

Growth Opportunities:

• Senior UX/UI Designer / Lead UX Designer: Progression to a senior individual contributor role with increased project complexity and mentorship responsibilities, or a leadership role managing a team of designers.

• Product Design Specialization: Deepening expertise in specific areas like service design, interaction design, or user research, potentially leading to specialized roles.

• Product Management Transition: The strong understanding of user needs, business requirements, and system capabilities can pave a path towards Product Management roles.

• Domain Expertise: Developing deep knowledge in the Fintech, leasing, or fleet management sectors, becoming a subject matter expert within Sofico.

• Leadership & Strategy: Opportunities to influence product strategy, contribute to design system development, and shape the overall user experience vision for Sofico's offerings.

📝 Enhancement Note: This analysis frames the UX/UI role through an operational lens, emphasizing its direct contribution to business efficiency and user adoption of enterprise software. Growth paths are outlined with specific relevance to design and product careers, acknowledging the strategic importance of the role.

🌐 Work Environment

Office Type: The company is located in Technologiepark 84, Zwijnaarde, Belgium, suggesting a modern, purpose-built office environment common in technology parks, designed to foster innovation and collaboration. The mention of "modern and easily accessible office" further supports this.

Office Location(s): The primary office is in Zwijnaarde, Belgium. The company also mentions being an "international, multicultural company," implying potential for global interaction, though the primary work location for this role is specified.

Workspace Context:

• Collaborative Spaces: The emphasis on a "horizontal, open corporate culture" and cross-functional collaboration implies that the office will likely feature open-plan areas, meeting rooms, and breakout spaces designed to facilitate teamwork and knowledge sharing.

• Modern Amenities: The office is equipped with charging stations for electric cars and bikes, and offers free shared bikes, reflecting a commitment to sustainability and employee convenience.

• Technology Integration: As a software company, expect a well-equipped workspace with necessary hardware, software licenses (e.g., Figma, design tools), and reliable network infrastructure to support design and development activities.

• Team Interaction: The hybrid work model suggests a balance between focused individual work at home and collaborative sessions, team meetings, and brainstorming in the office.

Work Schedule: The company offers "flexible working hours" and a "hybrid way of working." This means employees have some control over their daily start and end times, and can split their work between the office and a remote location. This flexibility is crucial for operations-focused roles, allowing for deep work periods and adaptability to project needs.

📝 Enhancement Note: The work environment is described to provide a realistic picture for a candidate, focusing on aspects relevant to designers and operations professionals, such as collaboration tools, technology access, and flexibility.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and interest in Sofico and the role.

2. Hiring Manager Interview: A more in-depth discussion with the hiring manager (likely a Product Manager or Design Lead) focusing on your experience, approach to UX/UI design, and understanding of the responsibilities.

3. Portfolio Review & Design Challenge: This is a critical stage. You will present your portfolio, walking through 1-2 key case studies. You may also be given a small design challenge or asked to critique an existing interface, assessing your problem-solving skills, design thinking, and communication.

4. Cross-Functional Team Interview: An interview with potential colleagues (e.g., engineers, product managers) to evaluate collaboration skills, technical understanding (especially regarding APIs), and cultural fit within the team.

5. Final Interview/Offer: A final discussion, potentially with a senior leader, to confirm fit and extend an offer.

Portfolio Review Tips:

• Structure Your Presentation: For each case study, clearly outline the problem, your role, the process you followed, the solutions you designed, and the outcomes (quantifiable if possible). Use a narrative approach.

• Highlight Process, Not Just Polished Pixels: Emphasize your thinking, research, iteration, and problem-solving steps. Show how you arrived at your final designs.

• Explain API Considerations: If you have relevant examples, be prepared to discuss how you considered API constraints, data models, or system integrations in your designs. This is key for operational efficiency.

• Demonstrate Collaboration: Be ready to talk about how you worked with stakeholders (PMs, engineers) and incorporated their feedback.

• Tailor to Sofico: Research Sofico's products and industry. Be prepared to discuss how your skills and experience align with their specific challenges in leasing, fleet, and mobility management.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the problem statement, target users, and business goals. Ask clarifying questions.

• Think Aloud: For any practical exercise, articulate your thought process, assumptions, and design decisions as you work.

• Focus on User Value & Feasibility: Balance innovative design ideas with practical considerations like technical constraints and business objectives.

• Prepare for API/System Questions: Be ready to discuss how your design would be implemented, considering potential technical limitations or data requirements.

📝 Enhancement Note: This section provides actionable advice tailored to the specific requirements mentioned in the job description, particularly focusing on the portfolio review and the integration of technical/operational aspects like API considerations.

🛠 Tools & Technology Stack

Primary Tools:

• Wireframing & Prototyping: Proficiency in Figma is explicitly mentioned as a requirement. Other equivalents like Sketch, Adobe XD, or InVision are also valuable.

• Design Collaboration: Tools that facilitate team collaboration on designs, such as Figma's built-in features, Zeplin, or InVision.

• User Research & Testing Platforms: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey).

Analytics & Reporting:

• Analytics Platforms: Familiarity with web/product analytics tools (e.g., Google Analytics, Amplitude, Pendo) to understand user behavior and measure the impact of designs.

• Data Visualization: Experience with tools or methods for visualizing data to support design decisions and report on outcomes.

CRM & Automation:

• CRM Systems: While not directly a UX/UI tool, understanding how user data is managed in systems like Salesforce or HubSpot can inform design for B2B platforms.

• Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for managing design tasks and workflows within an agile development process.

• API Interaction Tools: Basic knowledge of tools like Postman for testing API requests and understanding response shapes can be beneficial.

📝 Enhancement Note: The technology stack is inferred based on the stated requirements (Figma) and common tools used in modern UX/UI design and agile development environments, with a focus on tools that support operational efficiency and data-driven design.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A relentless focus on the user, anticipating needs, and turning feedback into better experiences is paramount. This ensures designs are not just aesthetically pleasing but genuinely solve user problems.

• Collaboration & Inclusivity: Open communication, aligning perspectives, and maintaining positive energy, even during complex challenges, are key. This fosters a supportive environment where diverse ideas can flourish.

• Data-Driven Decision Making: Using evidence from user research, lean studies, and analytics to inform design choices and measure impact.

• Continuous Improvement: An iterative approach to design, involving testing, flagging issues, and suggesting fixes to continuously enhance the product.

• Excellence & Rigor: A commitment to high standards in design, from wireframing and prototyping to UI specifications and accessibility criteria.

Collaboration Style:

• Cross-Functional Partnership: Working closely with PMs, Engineers, and Data Experts, valuing their input and ensuring feasibility and alignment.

• Constructive Challenge: Not afraid to challenge assumptions, but always with the goal of building something better, together. This implies a culture of open feedback and debate.

• Transparency: Openly explaining design decisions without jargon and adapting communication to suit different audiences.

• Horizontal Culture: An "open corporate culture" suggests a less hierarchical environment where ideas can flow freely across levels and departments.

📝 Enhancement Note: This section extrapolates company values and collaboration styles based on the provided descriptions, emphasizing how these cultural elements directly impact the day-to-day work and expectations for a UX/UI Designer in an operations-focused software company.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Domain: Designing for a sophisticated platform managing leasing, fleet, and mobility operations requires a deep understanding of complex business rules and workflows.

• Balancing User Needs with Technical Constraints: Effectively translating user desires into feasible solutions within the boundaries of existing architecture and API capabilities.

• Limited Access for Research: Conducting effective user studies in a "challenging environment with limited access" requires creativity and resourcefulness.

• Cross-Functional Alignment: Ensuring consistent vision and efficient collaboration across diverse teams (Product, Engineering, Data) with different priorities.

• Maintaining Accessibility Standards: Consistently applying and verifying accessibility criteria across a growing product suite.

Learning & Development Opportunities:

• Deep Domain Expertise: Opportunity to become an expert in the Fintech, leasing, and mobility sectors, a niche with high demand.

• Advanced UX/UI Skills: Developing expertise in areas like service design, interaction design, and complex system modeling.

• Technical Integration Understanding: Gaining deeper knowledge of APIs, event-driven architectures, and domain-driven design through practical application.

• Mentorship: Benefiting from a "dedicated job coach" during onboarding and ongoing learning opportunities, potentially including mentorship from senior designers or product leaders.

• Industry Exposure: Participating in team activities, company events, and potentially industry conferences to stay abreast of UX trends and best practices.

📝 Enhancement Note: This section identifies potential challenges specific to the role and industry, framing them as opportunities for skill development and offering concrete learning avenues available at Sofico.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you uncovered a significant user blocker and how you designed a solution to address it. What was your process, and what was the outcome?" (Focus on user research, problem definition, and impact.)

• "How do you approach designing for complex systems with intricate business rules and API integrations? Walk me through an example." (Assess understanding of system thinking, API constraints, and process modeling.)

• "Imagine you need to design a new feature for our leasing platform. What steps would you take from initial concept to final handoff to engineering?" (Evaluate your design process, methodology, and collaboration skills.)

Company & Culture Questions:

• "What interests you about Sofico and our specific domain (leasing, fleet, mobility)?" (Demonstrate research into the company and industry.)

• "How do you handle constructive feedback or disagreements with team members (e.g., engineers, PMs) during the design process?" (Assess collaboration and communication style.)

• "Can you describe your experience working in a hybrid or flexible work environment?" (Align with Sofico's work model.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the challenge, your journey, the solution, and the result.

• Show, Don't Just Tell: Use visuals effectively. Explain your wireframes, prototypes, and final designs clearly, highlighting key decisions.

• Quantify Impact: Whenever possible, present metrics (e.g., increased conversion, reduced error rates, improved task completion time) to demonstrate the business value of your work.

• Discuss Your Role: Be specific about your contributions, especially in team projects.

• Be Ready for Questions: Anticipate questions about your process, trade-offs made, and alternative solutions considered.

📝 Enhancement Note: Interview preparation advice is tailored, focusing on questions that probe the specific skills and operational considerations relevant to this UX/UI role, such as API integration, complex system design, and user research in constrained environments.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit Your Application: Utilize the provided link to submit your resume and any requested documents through Greenhouse.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your end-to-end design process, problem-solving skills, and experience with complex systems or B2B applications. Ensure they highlight your approach to user research, wireframing, prototyping, and collaboration.

• Tailor Your Resume: Highlight experience relevant to Sofico's domain (Fintech, Leasing, Fleet Management) if applicable, and clearly list your proficiency with Figma and your understanding of REST APIs. Use keywords from the job description such as "user-centered design," "journey maps," "prototyping," and "accessibility."

• Prepare Your Narrative: Practice walking through your selected case studies, focusing on clearly articulating the problem, your process, your specific contributions, and the impact of your designs. Be ready to discuss how you'd handle challenges specific to Sofico's product.

• Research Sofico: Understand Sofico's products, target market, and company culture. This will help you tailor your responses and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.