Graphic Designer - Supre Global Support Centre

📍 Job Overview

Job Title: Graphic Designer - Supre Global Support Centre

Company: Cotton On Group

Location: Chadstone, VIC, Australia

Job Type: Full-time, Temporary (Maternity Leave Contract)

Category: Creative & Media / Art & Design / Retail

Date Posted: 2026-04-22

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• This role is for a Senior Graphic Designer responsible for delivering innovative creative solutions for the Supre brand, focusing on brand communications, print collateral, campaigns, retail POS, environmental graphics, and digital media.

• The position involves interpreting design briefs, translating ideas into compelling visual executions, and ensuring alignment with the brand's vision and creative direction.

• A key aspect of this role is leading and coaching a team of designers, fostering a collaborative environment that upholds brand standards and drives creative excellence.

• The role requires significant proficiency in Mac OS and the Adobe Creative Suite, coupled with strong organizational, planning, and time management skills to meet project deadlines effectively.

📝 Enhancement Note: This is a temporary maternity leave contract role, which implies a need for the candidate to onboard quickly and deliver results within a defined period. The "Senior" title suggests a level of autonomy and leadership expectation beyond junior design roles. The focus on "state of the art designs" and "creative problem solver" indicates a need for forward-thinking creativity and adaptability.

📈 Primary Responsibilities

• Develop and deliver new and engaging creative solutions for the Supre brand, aligning with customer needs and brand vision.

• Collaborate closely with the Communications team and brand partners to interpret creative briefs and translate strategic objectives into compelling visual executions.

• Produce high-quality designs and communications across various platforms, including print collateral, campaign materials, retail Point of Sale (POS), environmental graphics, and digital media.

• Lead and mentor the design team, providing coaching and guidance to ensure all creative output adheres to brand standards and contributes to the overall creative vision.

• Manage design projects from concept to completion, ensuring timely delivery and effective resource allocation.

• Champion the brand's creative direction, contributing to visual strategy and aesthetic development across all touchpoints.

• Manage and maintain brand consistency across all design outputs, ensuring a cohesive brand experience for customers.

📝 Enhancement Note: The emphasis on "delivering new and engaging creative solutions" and "interpreting briefs to translate these ideas into compelling creative executions" highlights the strategic component of the role, moving beyond pure execution to conceptualization and problem-solving. The responsibility to "lead your team and provide coaching" indicates a management or senior-level function within the design department.

🎓 Skills & Qualifications

Education:

Experience:

• Proven experience in designing brand communications, print collateral, campaigns, retail POS, environmental graphics, and digital media, demonstrating a creative and innovative approach.

• Demonstrated experience in designing for web and digital platforms, understanding user experience and digital design best practices.

Required Skills:

• High proficiency in Mac OS and Adobe Creative Suite, including expert-level skills in Photoshop, InDesign, and Illustrator.

• Exceptional ability to interpret and translate design briefs into clear, engaging, and effective creative executions.

• Strong organizational, planning, and time management skills, with the ability to manage multiple projects and deadlines simultaneously in a fast-paced environment.

• Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively to stakeholders and team members.

• Demonstrated leadership capabilities, with experience in coaching and developing a design team.

Preferred Skills:

• Experience in fashion retail or a similar fast-paced consumer goods industry.

• Knowledge of current design trends and emerging technologies in digital and print media.

• Familiarity with project management tools and methodologies.

📝 Enhancement Note: The requirement for a "Degree or higher qualifications" in a relevant field, coupled with "Proven experience," suggests a mid to senior-level role. The explicit mention of "Mac OS and Adobe Creative Suite including Photoshop, In Design and Illustrator" are critical technical requirements. The emphasis on "lead and coach a team" and "interpret design briefs and present to your team" points to leadership and strong communication skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly demonstrates a minimum of 5-10 years of professional graphic design experience.

• Showcase a diverse range of projects, including brand identity development, campaign creative, print collateral (brochures, flyers, packaging), retail POS materials, environmental graphics (store signage, window displays), and digital media (social media graphics, web banners, email templates).

• Highlight case studies that illustrate your process from brief interpretation to final execution, emphasizing problem-solving and creative strategy.

• Include examples that demonstrate your ability to maintain brand consistency across different platforms and media, especially within a retail or fashion context.

Process Documentation:

• Demonstrate understanding of the end-to-end design process, from initial briefing and concept development to final asset delivery and post-project analysis.

• Provide examples of how you have managed design workflows, including project planning, task delegation, and quality control measures.

• Showcase experience with design tools and systems, highlighting proficiency and any custom workflows or templates developed to enhance efficiency.

• Illustrate your approach to collaborative design processes, including how you solicit and incorporate feedback from stakeholders and team members.

📝 Enhancement Note: As this is a senior creative role, a strong portfolio is paramount. The requirements specified here are designed to assess not just aesthetic skill but also strategic thinking, process management, and the ability to deliver tangible business impact through design. For a temporary contract, demonstrating rapid onboarding and immediate contribution potential is key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive salary package.

• Flexible working options and people-first leave initiatives.

• Access to a state-of-the-art office in Chadstone with panoramic views of Melbourne.

• Discount of 50% on all Cotton On Group brands (Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie, & Supre).

• 24/7 Wellness support, including mental health, relationship, and family support services.

• Opportunities for local and global career growth within the Cotton On Group.

• Discounts for family members across various services including medical, travel, and financial.

• Performance and Peak incentives to reward and recognize team contributions.

• "Returnity" program: a paid program for new parents returning to work.

• Dog-friendly office environment.

• Additional employee discounts and perks for medical, travel, and financial services.

Working Hours:

• Standard full-time hours are expected, likely around 40 hours per week. While the role is on-site, flexibility in working options is mentioned, which may extend to some degree of schedule adjustment depending on project needs and team collaboration.

📝 Enhancement Note: The salary estimate is based on research for Senior Graphic Designer roles in Melbourne, Australia, factoring in the specified experience level and the temporary nature of the contract. The benefits package is extensive and reflects Cotton On Group's commitment to employee well-being and work-life balance, which is a significant draw for candidates. The mention of "flexible working options" is a key benefit for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry:

Company Size:

Founded:

Team Structure:

• The Graphic Designer will be part of the Supre Global Support Centre team, working within the Communications team. This implies a structured reporting line where the designer collaborates with marketing, brand, and communications specialists.

• The role involves leading a team of designers, indicating a lead or senior position within the design hierarchy.

Methodology:

• The company emphasizes creating inclusive and positive experiences, suggesting a culture that values diversity and collaboration.

• The "creative problem solver" and "passionate about creating state of the art designs" aspects highlight a focus on innovation and quality.

Company Website:

• https://cottonon.com.au/

📝 Enhancement Note: Understanding Cotton On Group's scale and brand portfolio is crucial. The Supre brand's target demographic will heavily influence the design style and creative direction. The company's purpose "to make a positive difference" suggests a values-driven culture that might be reflected in their campaigns and internal operations.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

Growth Opportunities:

• Operations Skill Advancement: Opportunity to hone leadership skills by managing and coaching a design team, developing strategic thinking through interpreting and executing creative briefs for a major retail brand.

• Industry Exposure: Gain valuable experience in the fast-paced fashion retail industry, working with a globally recognized brand and understanding its market dynamics.

• Leadership Potential: This role can serve as a stepping stone to more senior creative leadership positions within Cotton On Group, such as Creative Lead, Art Director, or Head of Design for a specific brand or department. The temporary nature of the contract also presents an opportunity to prove oneself for potential future permanent roles or project extensions.

📝 Enhancement Note: This role offers a significant opportunity for career development, particularly for those looking to move into leadership within the creative operations space of a large retail organization. The temporary contract might appeal to individuals seeking to gain experience in a specific industry or role type before committing to a permanent position, or those looking for a high-impact project.

🌐 Work Environment

Office Type:

Office Location(s):

Workspace Context:

• The "state of the art office" suggests access to modern design equipment, software, and collaborative spaces.

• The environment is likely to be dynamic and fast-paced, fitting for the fashion retail industry.

Work Schedule:

• The role is full-time, typically around 40 hours per week. While the primary work arrangement is on-site, the company mentions "flexible working options," which might allow for some degree of schedule customization or hybrid arrangements, subject to business needs and team collaboration requirements.

📝 Enhancement Note: The description of the office as "state of the art" and the mention of extensive facilities at the Geelong Support Centre suggest a company that invests in its employee environment. This can be a significant factor for attracting talent, especially those who value a positive and well-resourced workspace. The "bring your dog to work" policy is a unique perk that speaks to a relaxed and employee-centric culture.

📄 Application & Portfolio Review Process

Interview Process:

• The interview process likely involves multiple stages to assess creative talent, strategic thinking, leadership potential, and cultural fit.

• Stage 1: Initial Screening: A review of the resume and portfolio by a recruiter or hiring manager to assess basic qualifications and creative output.

• Stage 2: Creative Assessment/Portfolio Review: A more in-depth discussion about the candidate's portfolio, focusing on specific projects, design process, problem-solving approaches, and leadership experience. This may involve a practical design challenge or a presentation of key portfolio pieces.

• Stage 3: Team/Manager Interview: An interview with the hiring manager and potentially key team members to evaluate technical skills, cultural fit, and alignment with team dynamics. Questions will likely focus on leadership style, collaboration, and how the candidate handles feedback and creative direction.

• Stage 4: Final Interview: Potentially an interview with a senior leader within the brand or department to confirm suitability for the role and discuss overall strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 5-8 of your strongest projects that best represent your skills in brand communications, print, digital, and retail POS. Tailor the selection to highlight experience most relevant to Supre and the fashion retail industry.

• Tell a Story: For each project, clearly articulate the brief, your role, the challenges faced, your creative process, the solutions you developed, and the impact/results achieved. Use visuals effectively to support your narrative.

• Demonstrate Process: Show your thought process. Include sketches, mood boards, early concepts, and iterations to illustrate how you arrived at the final design. This is crucial for assessing problem-solving skills.

• Highlight Leadership: If possible, include examples of projects where you led a team, mentored junior designers, or influenced creative direction. Explain your leadership approach and how you fostered collaboration.

• Quantify Impact: Where possible, provide metrics or evidence of how your designs contributed to business objectives (e.g., increased engagement rates, campaign performance, sales uplift).

Challenge Preparation:

• Be prepared for a design challenge that might involve creating a concept for a new Supre campaign, designing a retail POS element, or responding to a specific marketing brief.

• Focus on understanding the Supre brand identity, target audience, and current market trends in youth fashion.

• Practice presenting your work clearly and concisely, articulating your design rationale and strategic thinking under time pressure.

📝 Enhancement Note: For a senior role, especially a contract position, the interview process will likely be rigorous. The portfolio review is a critical component, and candidates should be prepared to discuss their work in detail, demonstrating not just creative talent but also strategic thinking, project management, and leadership capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: This is a core requirement. High proficiency is expected in:

  • Photoshop: For image editing, manipulation, and digital asset creation.
  • InDesign: For layout and design of print collateral, brochures, POS materials, and campaign documents.
  • Illustrator: For vector graphics, logos, icons, and detailed illustrations.

• Mac OS: The operational system environment is specified, indicating a need for familiarity and efficient use of its features.

Analytics & Reporting:

CRM & Automation:

• No specific CRM or automation tools are listed as direct requirements for the designer, but understanding how designs integrate into marketing automation platforms or CRM-driven campaigns could be an advantage.

📝 Enhancement Note: The explicit mention of "Mac OS and Adobe Creative Suite including Photoshop, In Design and Illustrator" underscores the essential technical skills required. Candidates should be prepared to discuss their proficiency levels and potentially demonstrate their skills with these tools during the interview or assessment process.

👥 Team Culture & Values

Operations Values:

• Inclusivity and Positivity: Cotton On Group aims to create inclusive and positive experiences where everyone is valued and inspired. This translates to a collaborative team environment that respects diverse perspectives and fosters a sense of belonging.

• Creativity and Innovation: The emphasis on "state of the art designs" and "creative problem solver" highlights a value placed on pushing creative boundaries and delivering fresh, innovative solutions.

• Impact and Purpose: The company's purpose is to "make a positive difference in people’s lives." This suggests a value for work that has a meaningful impact, extending beyond commercial success to social responsibility.

• Efficiency and Execution: As a global retailer, efficiency in delivering high-quality creative assets consistently is paramount. This implies a value for strong project management, clear communication, and effective workflow optimization.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with the Communications team and brand partners, indicating a culture where different departments work together to achieve common goals. Effective communication and a willingness to understand the needs of other teams are key.

• Team Leadership and Mentorship: The responsibility to lead and coach a team suggests a culture that supports internal development and knowledge sharing. Mentoring junior designers and fostering a supportive team dynamic is likely valued.

• Feedback-Driven Improvement: Interpreting briefs and delivering creative solutions implies a process where feedback is integral. A culture that embraces constructive criticism and uses it for continuous improvement in design outcomes is expected.

📝 Enhancement Note: Understanding Cotton On Group's stated values and purpose is important for demonstrating cultural fit. Candidates should be prepared to speak about how they embody these values in their work, particularly in terms of collaboration, creativity, and driving positive impact through design.

⚡ Challenges & Growth Opportunities

Challenges:

• Fast-Paced Fashion Environment: The fashion retail industry is highly trend-driven and fast-paced. Adapting quickly to new trends, seasonal demands, and tight deadlines will be a key challenge.

• Brand Consistency Across Multiple Channels: Ensuring a consistent and compelling brand message for Supre across diverse platforms (print, digital, retail POS, environmental graphics) requires meticulous attention to detail and a deep understanding of brand guidelines.

• Balancing Creative Vision with Business Objectives: Effectively translating strategic briefs into creative executions that meet both aesthetic standards and commercial goals can be challenging, requiring strong strategic thinking and communication skills.

• Leading and Mentoring a Team: Effectively managing and motivating a design team, providing constructive feedback, and fostering a collaborative environment requires strong leadership and interpersonal skills.

Learning & Development Opportunities:

• Advanced Creative Strategy: Opportunity to develop strategic thinking by working on high-impact campaigns and translating complex business objectives into visual narratives.

• Industry Expertise: Deepen knowledge of the fashion retail sector, understanding its unique design challenges, consumer behavior, and market trends.

• Leadership Development: Gain practical experience in team leadership, mentorship, and project management, enhancing career progression opportunities within creative operations.

• Cross-Functional Collaboration: Develop strong communication and stakeholder management skills by working closely with marketing, communications, and brand teams.

📝 Enhancement Note: Recognizing the inherent challenges in a fast-paced retail environment and in a leadership role will demonstrate preparedness. Highlighting how these challenges can be leveraged as growth opportunities will showcase a proactive and development-oriented mindset.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to interpret a complex design brief and translate it into a compelling creative execution for a brand. What was your process, and what was the outcome?"

  • Preparation: Focus on a specific project from your portfolio. Detail your understanding of the brief, your conceptualization process, how you addressed challenges, and the measurable impact of your design.

• "How do you ensure brand consistency across various marketing channels, especially in a fast-paced retail environment like Supre?"

  • Preparation: Discuss your approach to brand guidelines, asset management, and collaboration. Provide examples of how you've maintained consistency in previous roles.

• "Imagine you're leading a design team and a key stakeholder is unhappy with the creative direction. How would you handle this situation?"

Company & Culture Questions:

• "What do you know about Supre and the Cotton On Group's purpose, and how do you see your role contributing to it?"

  • Preparation: Research Supre's current campaigns, target audience, and the Cotton On Group's mission statement. Connect your design philosophy and aspirations to their values.

• "How do you approach leading and coaching a design team to ensure high-quality output and a positive team environment?"

  • Preparation: Speak about your leadership style, methods for motivation, feedback delivery, and fostering collaboration. Use examples of past team management experiences.

• "Cotton On Group values inclusivity and positivity. How do you embody these values in your work and team interactions?"

Portfolio Presentation Strategy:

• Structure Your Narrative: For each selected project, clearly articulate: The Client/Brand, The Challenge/Brief, Your Role, The Solution/Design Process, The Outcome/Results.

• Visual Storytelling: Use high-quality mockups and visuals. For digital work, consider short animations or interactive elements if possible. For print, showcase how it looks in context.

• Quantify Impact: Wherever possible, include metrics (e.g., engagement rates, conversion improvements, sales lift) to demonstrate the business value of your designs.

• Highlight Key Skills: Explicitly link your portfolio pieces to the requirements of the role, such as brand communications, retail POS, digital media, and leadership.

• Practice Your Pitch: Rehearse your presentation to ensure it's concise, engaging, and within any time limits. Be prepared to answer detailed questions about your creative decisions and processes.

📝 Enhancement Note: The interview preparation advice is tailored to a senior creative role in a large retail organization. Emphasis is placed on demonstrating strategic thinking, leadership, and the ability to articulate the business impact of design, in addition to creative proficiency.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Oracle Cloud platform.

• Customize Your Resume: Tailor your resume to highlight your experience with graphic design for retail brands, specifically mentioning Supre if you have relevant past clients or projects. Emphasize your proficiency in Adobe Creative Suite, Mac OS, and your experience in brand communications, print collateral, retail POS, environmental graphics, and digital media. Quantify achievements where possible.

• Prepare Your Portfolio: Curate a digital portfolio that showcases your best work relevant to this role. Ensure it includes case studies detailing your process, challenges, solutions, and outcomes for at least 5-8 key projects. Be ready to present and discuss specific pieces in detail.

• Research the Brand: Thoroughly research Supre's current brand identity, target audience, marketing campaigns, and recent product launches. Understand the Cotton On Group's overall mission, values, and company culture. This knowledge will be invaluable for interview discussions.

• Practice Your Interview Responses: Prepare to answer questions related to your design process, leadership experience, problem-solving skills, and how you align with the company's values. Practice articulating your creative rationale and the business impact of your work.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.