(fluent Ukrainian) Graphic & Web Designer (Spain)

📍 Job Overview

Job Title: Graphic & Web Designer (Fluent Ukrainian)

Company: SupportYourApp

Location: Barcelona, Catalonia, Spain

Job Type: CONTRACTOR

Category: Marketing Operations / Creative Operations

Date Posted: November 28, 2025

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on the visual execution of marketing and product initiatives, translating strategic objectives into high-impact digital assets.

• Requires a strong command of graphic and web design principles, with an emphasis on creating visually appealing and performance-driven marketing materials.

• Involves close collaboration with marketing and web teams to ensure brand consistency and campaign effectiveness across all digital touchpoints.

• Candidates will be responsible for maintaining a specific aesthetic, namely an Apple-inspired minimal style, across all design outputs.

📝 Enhancement Note: While the job title is "Graphic & Web Designer," the responsibilities and required skills lean heavily into Marketing Operations and Creative Operations, focusing on the execution of marketing campaigns and digital experiences rather than broad web development. The emphasis on driving sales through design is a key indicator of its operations-centric nature.

📈 Primary Responsibilities

• Design polished, high-impact visuals for a range of digital marketing channels, including email campaigns, digital advertisements, banners, social media posts, and landing pages.

• Uphold and consistently apply an Apple-inspired minimal visual style across all design materials to ensure brand cohesion and aesthetic integrity.

• Collaborate closely with marketing and web development teams to ensure all visual assets are strategically aligned with campaign goals and contribute to measurable performance outcomes.

• Translate campaign objectives and target audience insights into compelling visual narratives that enhance user engagement and conversion rates.

• Iterate on designs based on performance data and feedback from marketing stakeholders to optimize the effectiveness of digital assets.

📝 Enhancement Note: The responsibilities are framed around execution and optimization for marketing goals, common in operations roles. The emphasis on "measurable performance outcomes" and "drive sales" highlights the operational aspect of the design function, ensuring creative output directly contributes to business objectives.

🎓 Skills & Qualifications

Education: Not specified, but a degree in Graphic Design, Web Design, Fine Arts, or a related field is typically expected for this experience level.

Experience: 2+ years of experience in graphic and web design, preferably within a marketing or creative agency setting.

Required Skills:

• Proficiency in Figma, Adobe Photoshop, and Adobe Illustrator for creating a wide array of digital assets.

• Demonstrated ability to design clean, elegant visuals with a specific focus on a minimal aesthetic, similar to Apple's design language.

• Strong understanding of visual design principles and their application in driving sales and achieving marketing campaign objectives.

• English proficiency at a minimum of B2 level, both written and spoken, for effective communication with international teams.

Preferred Skills:

• Experience with Adobe After Effects or similar motion design tools for creating animated graphics.

• Proven motion design experience, particularly for short animations or dynamic banners.

• Familiarity with UI/UX principles to ensure designs are not only aesthetically pleasing but also user-friendly.

• Understanding of A/B testing principles for design elements to optimize conversion rates.

📝 Enhancement Note: The required skills emphasize proficiency in core design tools and a specific aesthetic, which is crucial for executing marketing campaigns. The preference for motion design and understanding of sales-driving design indicates a move beyond pure graphic artistry into performance-oriented creative execution, a hallmark of operations-adjacent roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of design projects that showcase a strong command of minimal aesthetics and clean visual design, directly relevant to digital marketing and web interfaces.

• Examples demonstrating the creation of high-impact visuals for email campaigns, digital ads, social media, and landing pages, clearly outlining the project's objective and your role.

• Case studies or project descriptions that highlight how your designs contributed to measurable campaign goals, such as increased engagement, click-through rates, or conversions.

Process Documentation:

• Evidence of a systematic approach to design, including initial concept development, design iteration, and final asset delivery.

• Explanation of your design process for creating assets that align with specific campaign objectives and brand guidelines.

• Examples of how you have collaborated with marketing or web teams, illustrating workflow integration and communication protocols.

📝 Enhancement Note: The portfolio requirements focus on demonstrating practical application of design skills towards marketing outcomes, emphasizing measurable results and collaborative workflows. This is critical for operations roles where execution and impact are paramount.

💵 Compensation & Benefits

Salary Range: As the role is for a Contractor and compensation is listed in USD, typical ranges for experienced freelance designers in Spain (even if remote) with a B2 English level and specialized skills can vary significantly. For a remote contractor role with 2-5 years of experience, a range of $35,000 - $55,000 USD per year is a reasonable estimate, which translates to approximately €32,000 - €51,000 EUR annually at current exchange rates. This estimate considers the cost of living in Spain, especially in Barcelona, and the international nature of the compensation.

Benefits:

• Opportunity to cooperate fully remotely, offering flexibility and work-life balance.

• Friendly, supportive, and forward-thinking work environment that fosters collaboration and professional development.

• Compensation provided in USD, which can offer stability for international contractors.

• Access to great management with a streamlined, bureaucracy-free operational structure.

• Potential for engaging with innovative products and industry leaders like MasterCard, Calm, and MacPaw.

Working Hours: The role requires providing services during business hours, implying a standard full-time commitment (approximately 40 hours per week). Specific hours will likely align with the primary business hours of the company's core operational regions, or require flexibility to overlap with key team members.

📝 Enhancement Note: Salary is estimated based on the contractor employment type, the USD compensation currency, the specified location (Spain), and the experience level. The estimate reflects market rates for skilled freelance designers in similar international contexts. Benefits are listed as provided by the company, with a disclaimer for contractors.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO) and IT Services, with a focus on customer support and customer experience improvement. The company supports clients in the technology sector, including software and hardware companies.

Company Size: 1200+ employees, indicating a significant international presence and established operational infrastructure.

Founded: 15 years ago, suggesting a mature company with established processes and a significant track record in the BPO industry.

Team Structure:

• The designer will be part of a global community of over 1200 individuals, working within a dedicated marketing and web team.

• Reporting structure will likely involve a Marketing Manager or Creative Lead, with close collaboration across different functional departments.

Methodology:

• Data-driven approach to visual asset creation, where designs are evaluated based on their contribution to measurable performance outcomes and campaign goals.

• Emphasis on iterative design processes, utilizing feedback from marketing and performance metrics to refine visual strategies.

• Adherence to established design systems and brand guidelines, particularly the unique Apple-inspired minimal aesthetic, ensuring consistency across all client and internal projects.

Company Website: https://supportyourapp.com/

📝 Enhancement Note: The company culture is described as international, supportive, and forward-thinking. The BPO industry context implies a focus on efficiency, client satisfaction, and operational excellence, which will influence the expectations for design output.

📈 Career & Growth Analysis

Operations Career Level: This role represents an intermediate-level position within the creative operations or marketing operations function. It requires hands-on design skills combined with an understanding of how design impacts business objectives.

Reporting Structure: The designer will likely report to a Marketing Manager, Creative Director, or a similar lead within the marketing department, with direct collaboration with web development and campaign management teams.

Operations Impact: The designer's work directly impacts the effectiveness of marketing campaigns, lead generation efforts, and overall brand perception. By creating high-converting visuals, they contribute to revenue growth and customer acquisition goals.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas like motion graphics, advanced UI design for landing pages, or data-driven visual optimization for campaigns.

• Broader Operations Exposure: Potential to gain exposure to broader marketing operations strategies, campaign management processes, and performance analytics.

• Leadership Potential: For exceptional performance and demonstrated strategic thinking, potential advancement into a Senior Designer, Art Director, or even a Creative Lead role within the operations team.

📝 Enhancement Note: The growth analysis focuses on how this design role fits within an operational framework, highlighting opportunities to expand into more strategic and analytical aspects of marketing operations, rather than purely creative pursuits.

🌐 Work Environment

Office Type: Fully Remote, offering a flexible work arrangement for individuals located anywhere in Spain.

Office Location(s): While the role is remote, the company has an established presence and potentially coworking spaces in various international hubs, with Barcelona mentioned as a key location context for this role.

Workspace Context:

• The remote nature fosters an environment of autonomy and self-management, requiring strong organizational skills.

• Access to digital collaboration tools is essential for seamless interaction with geographically dispersed teams.

• Opportunities for interaction with the operations team will primarily be through virtual meetings, project management platforms, and communication channels.

Work Schedule: The role requires providing services during business hours. For a remote contractor position, this typically means adhering to a standard full-time schedule (e.g., 40 hours per week) but with flexibility in daily start and end times, as long as it allows for effective collaboration with global teams and meeting campaign deadlines.

📝 Enhancement Note: The remote work environment is a significant aspect, requiring candidates to be self-sufficient and adept at virtual collaboration. This aligns with the trend of distributed operations teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess design skills, experience, and alignment with the company's aesthetic and operational requirements. Focus will be on the quality of work and demonstrable impact.

• Technical Interview/Portfolio Review: A deeper dive into the candidate's portfolio, discussing specific projects, design choices, and how they contributed to campaign goals. This stage will likely involve a practical design exercise or a case study presentation.

• Cultural Fit Interview: Assessment of communication skills, ability to collaborate within a remote, international team, and understanding of the company's forward-thinking and supportive environment. Fluency in Ukrainian and English will be assessed.

• Final Interview: Potentially with a hiring manager or senior team member to discuss role expectations, compensation, and terms of engagement.

Portfolio Review Tips:

• Curate your portfolio to highlight projects demonstrating the "Apple-style minimal aesthetic" and clean design principles.

• For each project, clearly articulate the objective, your specific role, the design process, the tools used, and most importantly, the measurable outcomes or impact on sales/campaign goals.

• Be prepared to discuss your experience with Figma, Photoshop, and Illustrator, and how you leverage these tools for efficiency and impact.

• If you have motion design experience, include relevant examples showcasing animation skills for banners or short clips.

Challenge Preparation:

• Expect a design challenge that may involve creating a digital asset (e.g., a banner, landing page section, or social media ad) based on a brief.

• Focus on quickly understanding the brief, identifying the core objective, and applying the required minimal aesthetic and sales-driving principles.

• Be ready to present your solution, explaining your design decisions, how they address the brief, and how you would measure success.

📝 Enhancement Note: The application process emphasizes practical skills, measurable results, and cultural fit, typical for roles that bridge creative execution and operational objectives. The portfolio is the primary tool for demonstrating these capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, prototyping, and creating UI elements for web and digital assets. Proficiency is critical.

• Adobe Photoshop: Key for image editing, manipulation, and creating complex graphical elements.

• Adobe Illustrator: Crucial for vector graphics, logos, icons, and scalable illustrations.

Analytics & Reporting:

CRM & Automation:

• Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and email marketing automation tools (e.g., Mailchimp, ActiveCampaign) is advantageous for understanding the context in which digital assets will be deployed.

📝 Enhancement Note: The specified tool stack is standard for graphic and web design roles. The emphasis on Figma highlights its importance in modern collaborative design workflows, common in operations teams. Understanding the context of CRM and automation helps designers create assets that integrate seamlessly into broader marketing operations.

👥 Team Culture & Values

Operations Values:

• Performance-Driven: A core value is creating designs that not only look good but also contribute demonstrably to sales and campaign goals. This requires a focus on effectiveness over mere aesthetics.

• Collaboration: Strong emphasis on working closely with marketing and web teams, fostering an environment of shared goals and open communication.

• Efficiency: As a BPO company, there's an underlying value placed on streamlined processes and efficient execution, even in creative tasks. Minimizing bureaucracy is explicitly mentioned.

• Innovation & Adaptability: Supporting clients in the IT sector means staying current with digital trends and being adaptable to evolving marketing strategies and design aesthetics.

Collaboration Style:

• Expect a highly collaborative, cross-functional environment where designers work hand-in-hand with marketing strategists and web developers.

• Communication will be frequent, likely via project management tools, instant messaging, and scheduled video calls.

• A culture of feedback exchange is implied, essential for iterating on designs to meet campaign objectives and performance targets.

📝 Enhancement Note: The team culture reflects a blend of creative execution and operational efficiency, typical for roles supporting sales and marketing functions. The emphasis on performance and collaboration is key for success in this environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Aesthetics and Performance: The primary challenge will be to consistently create visually appealing designs (specifically the minimal Apple-style) that simultaneously drive measurable business results.

• Remote Collaboration: Effectively collaborating and maintaining strong communication with a global, remote team requires proactive engagement and excellent virtual communication skills.

• Diverse Client Needs: Supporting various IT clients means adapting design approaches to different brand identities and campaign objectives while maintaining the core aesthetic.

• Staying Ahead of Trends: The fast-paced nature of digital marketing requires continuous learning to keep up with design trends and platform best practices.

Learning & Development Opportunities:

• Mastery of Design Tools: Deepen proficiency in Figma, Photoshop, Illustrator, and potentially motion design tools.

• Performance Marketing Design: Gain expertise in designing for conversion optimization, A/B testing, and data-driven visual strategies.

• Cross-Functional Understanding: Develop a stronger understanding of marketing campaign strategy, web development processes, and customer experience principles.

• International Work Experience: Gain valuable experience working with a diverse, global team in a fast-paced BPO environment.

📝 Enhancement Note: The challenges and growth opportunities are framed within an operational context, focusing on the practical application of design skills to achieve business outcomes and professional development within the marketing operations sphere.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a visual asset that significantly contributed to a campaign's success. What were the goals, your process, and the results?" (Prepare a case study focusing on measurable impact).

• "How do you approach maintaining a consistent brand aesthetic, like the Apple-inspired minimal style, across various digital platforms and campaigns?" (Focus on process, style guides, and iteration).

Company & Culture Questions:

• "What do you admire about Apple's design aesthetic, and how would you apply that to our marketing materials?" (Show your understanding of the required style).

• "How do you ensure effective communication and collaboration when working remotely with a global team?" (Highlight your virtual collaboration strategies).

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, grouping projects by type (e.g., email campaigns, landing pages, ads) or by impact.

• Storytelling: For each key project, tell a story: the challenge, your solution (the design), and the outcome (measurable results). Quantify impact whenever possible (e.g., "increased click-through rate by X%", "contributed to Y leads").

• Tool Demonstration: Be ready to discuss your specific workflows within Figma, Photoshop, and Illustrator, highlighting features you use for efficiency and collaboration.

• Aesthetic Focus: Clearly articulate how your designs embody the minimal, clean aesthetic requested.

• Conciseness: Be prepared to present your strongest projects efficiently, respecting the interviewer's time.

📝 Enhancement Note: Interview preparation focuses on demonstrating both creative skill and operational understanding, emphasizing the ability to deliver results and integrate into a remote, performance-oriented team.

📌 Application Steps

To apply for this operations position:

• Submit your CV in English through the application link provided.

• Portfolio Customization: Tailor your portfolio to prominently feature projects that showcase your proficiency in the Apple-inspired minimal aesthetic and your experience designing for digital marketing channels (email, ads, landing pages, SMM). Clearly articulate the measurable results or sales impact of your work for each project.

• Resume Optimization: Ensure your resume highlights your 2+ years of graphic and web design experience, proficiency in Figma, Photoshop, and Illustrator, and your B2 level English fluency. Use keywords from the job description such as "visual identity," "campaign goals," and "measurable performance outcomes."

• Interview Preparation: Practice articulating your design process, your understanding of sales-driven design, and your experience with remote collaboration. Prepare specific examples of how your work has achieved campaign objectives.

• Company Research: Familiarize yourself with SupportYourApp's services, client portfolio (e.g., MasterCard, Calm, MacPaw), and the company's emphasis on customer experience and efficiency. Understand their culture and how your design skills can contribute to their operational success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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