(fluent Ukrainian) Graphic & Web Designer (Spain)

📍 Job Overview

Job Title: Graphic & Web Designer (Spain)

Company: SupportYourApp

Location: Seville, Andalusia, Spain

Job Type: CONTRACTOR

Category: Marketing / Creative & Media / Art & Design

Date Posted: 2025-11-28

Experience Level: 2-5 years

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on the strategic design and execution of visual assets and digital experiences to enhance product identity and marketing initiatives within a global Support-as-a-Service company.

• The Graphic & Web Designer will be instrumental in translating marketing objectives into high-performing campaign creatives, landing pages, and digital content, with a strong emphasis on Apple-inspired minimal aesthetics.

• Collaboration with cross-functional marketing and web teams is a core component, ensuring all visual outputs are aligned with measurable performance outcomes and campaign goals.

• The position requires a proactive approach to design, aiming to create not only visually appealing assets but also those that demonstrably drive sales and improve customer experience.

📝 Enhancement Note: While the job title is "Graphic & Web Designer," the description strongly emphasizes marketing collateral and landing page design, suggesting a focus on conversion-oriented design rather than extensive website development. The "Support-as-a-Service" industry context implies the designer will be working on visuals for client-facing support platforms and marketing materials promoting these services.

📈 Primary Responsibilities

• Design and develop polished, high-impact visual assets for a range of digital marketing channels, including email campaigns, digital advertisements, web banners, social media posts, and landing pages.

• Maintain and consistently apply an Apple-inspired, clean, and minimal visual style across all designed materials to ensure brand coherence and aesthetic appeal.

• Collaborate closely with the marketing and web development teams to conceptualize, design, and refine digital assets, ensuring alignment with specific campaign objectives and desired performance metrics.

• Translate marketing campaign goals and measurable performance outcomes into effective visual designs that drive user engagement and conversion rates.

• Contribute to the overall visual identity of SupportYourApp's products and marketing initiatives, ensuring a cohesive and professional brand presentation.

📝 Enhancement Note: The description highlights a need for designs that "truly perform" and "effectively drive sales," indicating that the primary focus is on conversion-rate optimization (CRO) through design, rather than purely aesthetic or brand awareness goals. This implies a need for data-informed design decisions.

🎓 Skills & Qualifications

Education: Not specified, but a degree in Graphic Design, Visual Arts, Web Design, or a related field is typically expected for this experience level.

Experience: Minimum of 2 years of professional experience in graphic and web design, with a preference for candidates with experience in a marketing or creative agency setting.

Required Skills:

• Proficiency in industry-standard design software, specifically Figma, Adobe Photoshop, and Adobe Illustrator.

• Demonstrated ability to create clean, elegant, and minimal visual designs, with specific expertise in replicating or being inspired by the Apple design aesthetic.

• Strong understanding of how visual design impacts sales and conversion rates, with a proven track record of designing assets that achieve measurable business outcomes.

• Excellent English communication skills (written and spoken) at a minimum of B2 level, to facilitate effective collaboration with international teams.

Preferred Skills:

• Experience with Adobe After Effects or similar motion design tools.

• Proven ability in motion design, including creating short animations or animated banners for digital campaigns.

• Familiarity with web design principles and best practices.

📝 Enhancement Note: The emphasis on "Apple-inspired minimal aesthetic" and "driving sales" suggests that candidates with a portfolio showcasing these specific styles and conversion-focused results will be highly competitive. The B2 English level requirement is crucial for effective cross-cultural collaboration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of design projects that showcase a strong understanding of clean, minimal aesthetics, particularly those inspired by Apple's design language.

• Demonstration of design work for digital marketing channels, including examples of successful email campaigns, digital ads, SMM posts, and high-converting landing pages.

• Case studies or project descriptions that highlight how design decisions contributed to measurable performance outcomes, such as increased click-through rates, conversion rates, or sales.

Process Documentation:

• While not explicitly stated as a requirement for submission, candidates should be prepared to discuss their design process, from initial concept and ideation to final asset delivery and iteration based on performance feedback.

• Ability to articulate how their design process integrates with marketing campaign goals and how they collaborate with stakeholders to achieve these objectives.

• Understanding of workflow optimization in design, such as efficient use of design tools and collaboration platforms.

📝 Enhancement Note: For a design role focused on marketing performance, the portfolio is paramount. It should not only display aesthetic skill but also evidence of commercial impact. Candidates should be ready to walk through their design process and explain the strategic thinking behind their visual choices.

💵 Compensation & Benefits

Salary Range: Compensation will be provided in USD. As this is a contractor role and specific salary bands are not provided, typical rates for a Graphic & Web Designer with 2-5 years of experience in Spain, working remotely for an international company, can range from €25,000 to €45,000 annually, depending on skills, portfolio, and negotiation. The compensation is expected to be competitive and reflect the USD payment structure.

Benefits:

• Opportunity to cooperate fully remotely, offering flexibility and work-life balance.

• Access to a friendly, supportive, and forward-thinking work environment.

• Compensation paid in USD, which can be advantageous for international contractors.

• Experience great management with a focus on efficiency and minimal bureaucracy.

Working Hours: The role requires providing services during business hours. For a remote position based in Spain, this typically aligns with Central European Time (CET/CEST) business hours, likely around 40 hours per week, though specific daily schedules may offer some flexibility.

📝 Enhancement Note: The salary estimate is based on general market data for design roles in Spain with the specified experience level, adjusted for remote work and USD compensation. As a contractor, benefits may differ from those offered to full-time employees, as noted in the job description. The "business hours" requirement implies a need for availability during core working periods for seamless collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO) / Support-as-a-Service, with a focus on IT companies. SupportYourApp specializes in technical and customer support services, aiming to improve customer experience for its clients.

Company Size: 1200+ employees, indicating a substantial and established international organization with a global presence.

Founded: 15 years ago, signifying a mature company with deep experience in its field and a stable operational history.

Team Structure:

• The design role will likely be part of the broader marketing department, working closely with marketing specialists and web development teams.

• Reporting structure is expected to be lean and efficient, with "great management with no bureaucracy," suggesting direct communication lines and agile decision-making processes.

Methodology:

• Data-driven decision-making is implied through the emphasis on "measurable performance outcomes" and "driving sales."

• Workflow planning and optimization are likely core to the company's operational efficiency, reflected in their "no bureaucracy" approach.

• Automation and efficiency practices are key in a BPO environment; the design role supports these by creating effective marketing assets that streamline customer engagement and sales processes.

Company Website: https://supportyourapp.com/

📝 Enhancement Note: The company's specialization in "Support-as-a-Service" means the design work will likely contribute to enhancing the client experience and supporting the sales of these services. The "Apple-inspired" aesthetic suggests a focus on premium, user-friendly, and modern visual communication.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level specialist within the design function, requiring a solid foundation of 2+ years of experience. It's not an entry-level position but also not a senior leadership role. The focus is on executing high-quality design work that directly impacts marketing and sales performance.

Reporting Structure: The designer will report to a marketing lead or design manager, working in close alignment with marketing campaign managers and web development teams. The "great management with no bureaucracy" suggests a flat hierarchy and direct communication channels.

Operations Impact: The designer's impact is directly tied to the effectiveness of marketing campaigns and landing pages. By creating visually compelling and conversion-focused assets, they will directly contribute to lead generation, customer acquisition, and ultimately, revenue growth for SupportYourApp and its clients.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in conversion-focused design, Apple-style aesthetics, and motion design, potentially leading to specialized roles or senior design positions.

• Cross-Functional Exposure: Gain valuable experience working across marketing, web development, and client-facing support functions, broadening understanding of the BPO industry.

• Leadership Potential: For exceptional performers, there may be opportunities to lead design projects, mentor junior designers, or influence design strategy within the marketing team.

📝 Enhancement Note: While this is a contractor role, career progression within the company or through developing a strong portfolio from this experience is possible. The emphasis on performance metrics suggests that designers who can demonstrate quantifiable results will be best positioned for future growth.

🌐 Work Environment

Office Type: Fully Remote. This role offers the flexibility to work from any location within Spain.

Office Location(s): While the primary listed location is Seville, Andalusia, Spain, the "fully remote" nature means the physical office is not a requirement for daily work. The company operates internationally with hubs and coworking spaces, but this specific role does not necessitate presence in any of them.

Workspace Context:

• The workspace will be home-based, requiring a reliable internet connection and a suitable environment for focused design work.

• Access to necessary design software (Figma, Photoshop, Illustrator) is expected, with the company potentially providing licenses or expecting the contractor to use their own.

• Opportunities for interaction will be primarily digital, through collaboration tools, video conferences, and team chats.

Work Schedule: Services are to be provided during business hours. For a Spain-based remote contractor, this generally means aligning with CET/CEST working hours to facilitate collaboration with European-based teams and stakeholders. The specific daily schedule may offer some flexibility, but core availability is expected.

📝 Enhancement Note: The "fully remote" and "business hours" aspects are key. Candidates should be comfortable working independently and managing their time effectively to meet deadlines while being available for team syncs during standard Spanish business hours.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess skills, experience, and aesthetic alignment with the Apple-inspired minimal style.

• Technical/Skills Assessment: A potential design challenge or portfolio review session to evaluate proficiency in Figma, Photoshop, Illustrator, and understanding of conversion-focused design principles. Expect to discuss your design process and how you approach client briefs.

• Cultural/Team Fit Interview: Discussion with the hiring manager or team lead to assess communication skills (especially English proficiency), collaboration style, and alignment with the company's forward-thinking and non-bureaucratic culture.

• Final Review: Offer and contract finalization, clearly defining terms of engagement as an independent contractor.

Portfolio Review Tips:

• Showcase Relevant Work: Prioritize projects demonstrating clean, minimal design, Apple aesthetic influence, and successful marketing campaign results (e.g., landing pages, email campaigns, digital ads).

• Quantify Impact: For each relevant project, clearly state the objective, your role, the design solutions implemented, and any quantifiable results (e.g., % increase in conversion, CTR, sales).

• Highlight Process: Be prepared to walk through your design process for key projects. Explain your rationale behind design choices, tool usage, and how you collaborated with stakeholders.

• Clarity and Conciseness: Ensure your portfolio is well-organized, easy to navigate, and that project descriptions are clear and to the point. Use English throughout.

Challenge Preparation:

• Anticipate a design challenge that might involve creating a visual asset for a hypothetical campaign or refining an existing design to improve its performance.

• Practice articulating design strategy, justifying aesthetic choices, and explaining how your design meets specific business objectives under time constraints.

• Be ready to discuss how you would integrate motion design elements if applicable to the challenge.

📝 Enhancement Note: The emphasis on "measurable performance outcomes" means interviewers will likely probe deeply into the ROI of your past design work. Be prepared to speak about metrics and user behavior.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, prototyping, and creating UI/UX elements. Proficiency is expected for modern web and app design.

• Adobe Photoshop: Crucial for raster image editing, manipulation, and creating detailed visual assets for digital campaigns.

• Adobe Illustrator: Key for vector graphics, logos, icons, and scalable illustrations needed for branding and marketing materials.

Analytics & Reporting:

CRM & Automation:

• No specific CRM or automation tools are listed as direct requirements for the designer, but understanding how marketing automation platforms (e.g., Mailchimp, HubSpot) use designed assets is advantageous.

📝 Enhancement Note: Proficiency in Figma is increasingly becoming a standard for web and UI design collaboration. Candidates should highlight their experience with these tools and any specific features they leverage for efficiency and collaboration.

👥 Team Culture & Values

Operations Values:

• Efficiency & Performance: A strong emphasis on achieving measurable results and driving sales, valuing designs that perform.

• Collaboration: Working side-by-side with marketing and web teams, indicating a need for strong teamwork and communication.

• Minimalism & Elegance: A clear preference for clean, Apple-inspired aesthetics, valuing sophisticated and uncluttered visual design.

• Agility & Non-Bureaucracy: A culture that values speed, direct communication, and avoiding unnecessary process, suggesting a dynamic and proactive work environment.

Collaboration Style:

• Expect a collaborative approach where designers work closely with marketing managers and web developers, providing input and receiving feedback to refine campaign assets.

• A culture that encourages open communication and feedback exchange is likely, especially given the remote and international nature of the team.

• Knowledge sharing might occur through digital platforms and team meetings, fostering a continuous learning environment.

📝 Enhancement Note: The "no bureaucracy" and "great management" aspects suggest a culture that values initiative and autonomy. Candidates who can demonstrate self-direction and proactive problem-solving will fit well.

⚡ Challenges & Growth Opportunities

Challenges:

• Remote Collaboration: Effectively collaborating with an international, remote team requires strong communication skills and proactive engagement to overcome potential time zone differences and communication barriers.

• Balancing Aesthetics and Performance: Continuously designing visually appealing assets that also meet strict performance and conversion goals can be demanding.

• Maintaining Brand Consistency: Ensuring a consistent Apple-inspired visual style across diverse marketing materials and campaigns requires attention to detail and a deep understanding of brand guidelines.

• Adapting to BPO Industry Needs: Understanding the specific needs and client goals within the Support-as-a-Service domain might require a learning curve.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone skills in motion design, UI/UX for landing pages, and conversion rate optimization (CRO) through practical application.

• Industry Exposure: Gain insights into the BPO and IT support industries by working with a company that serves global IT leaders.

• International Work Experience: Develop valuable experience working in a diverse, international team, enhancing cross-cultural communication and collaboration abilities.

📝 Enhancement Note: Candidates should view the "challenges" as opportunities to showcase their adaptability and problem-solving skills, which are highly valued in remote and international work environments.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a landing page for a new client acquisition campaign for our Support-as-a-Service offering, keeping our Apple-inspired aesthetic and conversion goals in mind?" - Preparation: Outline your process from brief to final design, highlighting how you'd research target audience, apply minimal design principles, and integrate calls-to-action.

• "Describe a time you had to balance strong visual aesthetics with strict performance metrics. What was the outcome?" - Preparation: Prepare a STAR method (Situation, Task, Action, Result) answer that quantifies the impact of your design decisions.

Company & Culture Questions:

• "What attracts you to SupportYourApp's mission or its focus on 'Support-as-a-Service'?" - Preparation: Research the company's services and client base. Connect your design philosophy to improving customer experience or supporting technological solutions.

• "How do you thrive in a remote, collaborative environment with minimal bureaucracy?" - Preparation: Highlight your self-management skills, proactive communication habits, and experience with digital collaboration tools.

Portfolio Presentation Strategy:

• Narrative Approach: Don't just show your work; tell the story behind each relevant project. Explain the challenge, your creative process, the tools used, and the measurable results achieved.

• Focus on Impact: Emphasize how your designs solved a problem or contributed to business goals (e.g., increased conversions, engagement). Use data and metrics wherever possible.

• Demonstrate Aesthetical Range: Clearly showcase your ability to execute the requested Apple-inspired minimal aesthetic, alongside any other relevant styles.

• Tool Proficiency: Be ready to briefly discuss your experience with Figma, Photoshop, and Illustrator, and how you leverage them for efficiency.

📝 Enhancement Note: Be prepared to discuss your understanding of conversion rate optimization (CRO) principles as they apply to graphic and web design. This is a key differentiator for roles focused on performance.

📌 Application Steps

To apply for this operations position:

• Submit your CV in English through the provided application link.

• Curate Your Portfolio: Select and organize your most relevant design projects. Focus on showcasing work related to digital marketing campaigns (email, ads, social media), landing pages, and any examples that highlight an Apple-inspired minimal aesthetic or demonstrate quantifiable performance improvements. Ensure your portfolio is easily accessible online.

• Tailor Your CV: Highlight experience with Figma, Photoshop, Illustrator, and your 2+ years of graphic and web design experience, especially if it's in a marketing or agency context. Emphasize your English proficiency (B2 level) and any experience with motion design or conversion-focused design.

• Prepare Your Narrative: Be ready to articulate your design process, justify your aesthetic choices, and discuss the business impact of your past work during interviews. Practice presenting your portfolio and any case studies.

• Research SupportYourApp: Familiarize yourself with SupportYourApp's services, client base, and company culture. Understand their focus on "Support-as-a-Service" and their preference for a modern, efficient, and non-bureaucratic environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions, especially regarding contract terms and specific benefits.