(fluent Ukrainian) Graphic & Web Designer (Spain)

📍 Job Overview

Job Title: Graphic & Web Designer (Spain)

Company: SupportYourApp

Location: Madrid, Community of Madrid, Spain (Remote Solely)

Job Type: CONTRACTOR

Category: Marketing Operations / Creative Services

Date Posted: 2025-11-28

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Develop and execute high-impact visual assets for digital marketing campaigns, ensuring alignment with brand identity and performance objectives.

• Collaborate closely with marketing and web teams to translate strategic goals into compelling visual content that drives user engagement and conversions.

• Maintain a consistent, Apple-inspired minimal aesthetic across all digital touchpoints, from email campaigns to landing pages.

• Leverage design expertise to create visually appealing and functionally effective web elements that support sales initiatives.

• Contribute to the overall visual identity and customer experience of SupportYourApp's products and marketing efforts.

📝 Enhancement Note: While the role is listed as Graphic & Web Designer, the emphasis on driving sales through design suggests a strong connection to revenue-generating activities, making it relevant to Revenue Operations and Marketing Operations professionals looking for roles with direct business impact. The "Apple-inspired" aesthetic points to a need for a designer who understands sophisticated, user-centric design principles often found in SaaS environments.

📈 Primary Responsibilities

• Design and produce polished, high-impact visual assets for a range of digital marketing channels, including email campaigns, digital advertisements, social media posts (SMM), banners, and landing pages.

• Ensure a consistent and cohesive Apple-inspired visual style is maintained across all design materials to reinforce brand identity and user experience.

• Collaborate effectively with marketing and web development teams to ensure all visual designs align with specific campaign goals and contribute to measurable performance outcomes.

• Translate marketing objectives and user experience requirements into elegant, functional, and conversion-optimized web designs and digital assets.

• Support the creation of short animations or motion graphics for banners and other digital assets, enhancing user engagement and campaign effectiveness.

📝 Enhancement Note: The responsibilities highlight a blend of creative design and performance-driven marketing, indicating that success in this role will be measured not just by aesthetic quality but also by the design's contribution to key performance indicators (KPIs) such as conversion rates and customer acquisition. This performance-oriented aspect is crucial for operations professionals to understand.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Graphic Design, Web Design, Marketing, or a related field is expected.

Experience: Minimum of 2 years of professional experience in graphic and web design, with a preference for candidates who have worked within a marketing or creative agency setting.

Required Skills:

• Proven proficiency in core design software: Figma, Adobe Photoshop, and Adobe Illustrator.

• Demonstrated ability to create clean, elegant, and minimalist visual designs, specifically showcasing an Apple-style aesthetic.

• Strong understanding of how design directly influences sales performance and user conversion rates.

• Excellent written and spoken English communication skills, with a minimum B2 level proficiency, essential for cross-functional collaboration.

Preferred Skills:

• Experience with motion design tools such as Adobe After Effects or similar software.

• Proven experience in creating short animations or motion graphics for digital assets.

• Familiarity with A/B testing visual elements to optimize campaign performance.

• Basic understanding of UX/UI principles as they relate to landing page design and user flow.

📝 Enhancement Note: The emphasis on specific design tools (Figma, Photoshop, Illustrator) and an "Apple-inspired" aesthetic suggests a need for designers who can quickly adapt to and maintain a high-fidelity, user-centric design language. The requirement for sales-driving design skills indicates that candidates should be prepared to discuss how their designs have directly impacted business outcomes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse projects demonstrating graphic and web design skills across various digital marketing channels (email, ads, landing pages, SMM).

• Include case studies that highlight the design process, from initial concept to final execution, with a focus on problem-solving and achieving specific business objectives.

• Present examples of designs that successfully drove sales or achieved measurable performance improvements, quantifying impact where possible with metrics.

• Feature projects that exhibit a clean, minimal, and Apple-inspired aesthetic.

Process Documentation:

• Provide examples of how design briefs are translated into project plans and design workflows.

• Illustrate how collaboration with marketing and web teams is managed throughout the design lifecycle.

• Detail methods used for iterating on designs based on feedback and performance data.

📝 Enhancement Note: For operations professionals, a portfolio is critical for demonstrating process adherence and quantifiable results. This role requires a portfolio that not only showcases aesthetic talent but also the ability to design for business impact. Candidates should be prepared to articulate their design process and how it contributes to overall business goals, much like an operations professional would articulate a process for efficiency or revenue growth.

💵 Compensation & Benefits

Salary Range: As this is a contractor role with compensation in USD, and specific figures are not provided, a competitive rate would typically fall between $30-$60 USD per hour, depending on experience level and portfolio strength. For a mid-level designer with 2-5 years of experience, a reasonable estimate would be $40-$50 USD per hour, translating to approximately $70,000 - $90,000 USD annually for full-time engagement.

Benefits:

• Opportunity to work fully remotely, offering flexibility and work-life balance.

• Compensation provided in USD, which can be advantageous for international contractors.

• Access to a friendly, supportive, and forward-thinking work environment.

• Experience great management with minimal bureaucracy, facilitating efficient workflows.

• Professional development opportunities through exposure to international clients and diverse marketing initiatives.

Working Hours: The role requires providing services during business hours, implying a standard 40-hour work week. Specific daily schedules may need to align with team collaboration needs, but the remote nature offers flexibility.

📝 Enhancement Note: The compensation is listed in USD, which is a significant benefit for contractors outside the US, potentially offering a higher effective rate due to currency exchange. While benefits are listed, the disclaimer notes that these may vary for independent contractors, a common practice in the gig economy and for contractor roles, which operations professionals should be aware of. The estimated salary range is based on industry benchmarks for remote, mid-level graphic and web designers compensated in USD.

🎯 Team & Company Context

🏢 Company Culture

Industry: Support-as-a-Service (SaaS Support) / IT Services. SupportYourApp operates within the business process outsourcing (BPO) sector, focusing on providing specialized support services and improving customer experiences for IT companies globally.

Company Size: 1200+ employees, indicating a substantial, established international organization with a structured approach to operations and global reach.

Founded: 15 years ago, suggesting a mature company with a proven track record and established operational processes.

Team Structure:

• The designer will likely be part of a broader marketing or creative team, working closely with marketing managers, digital marketers, and web developers.

• The team structure is international, implying diverse communication styles and the need for clear, concise, and professional interaction.

Methodology:

• Data-driven decision-making and performance measurement are implied by the focus on "measurable performance outcomes" and "driving sales."

• Agile or iterative design processes are likely employed, given the collaboration with marketing and web teams and the need to respond to campaign goals.

• Emphasis on providing high-quality, consistent customer experiences aligns with a process-oriented approach to service delivery.

Company Website: https://supportyourapp.com/

📝 Enhancement Note: The company's focus on "Support-as-a-Service" and its scale (1200+ employees) suggest a highly organized operational environment. For a designer, this means clear processes, defined roles, and a focus on efficiency and measurable outcomes, mirroring the core principles of revenue and sales operations.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Designer. This role is suitable for individuals with foundational experience who are looking to deepen their skills in performance-driven design within a structured, international company.

Reporting Structure: The designer will report into a marketing or creative leadership role, working collaboratively with marketing specialists and web developers. This cross-functional interaction is key to understanding the broader GTM strategy.

Operations Impact: The designer's work directly impacts lead generation, customer acquisition, and brand perception through visually compelling marketing materials and landing pages. This role contributes to the top of the sales funnel by creating assets that attract and convert potential customers.

Growth Opportunities:

• Skill Specialization: Deepen expertise in Apple-inspired design, motion graphics, or performance-driven web design.

• Cross-functional Learning: Gain exposure to marketing strategy, web development processes, and customer experience management.

• Project Leadership: Potentially lead design aspects for specific campaigns or product launches as experience grows.

• International Exposure: Work with a global team and diverse client projects, broadening professional horizons.

📝 Enhancement Note: For operations professionals, understanding the growth path of a creative role within a company can offer insights into how different functions contribute to the overall GTM strategy. This role offers growth through specialized design skills and by understanding the performance metrics that drive design decisions, aligning with an operations mindset.

🌐 Work Environment

Office Type: Fully Remote. This role operates entirely outside a traditional office setting, requiring self-discipline and effective remote collaboration tools.

Office Location(s): While based in Spain, the role is fully remote, meaning the designer can work from any location within Spain, with the primary timezone consideration being Europe/Madrid.

Workspace Context:

• A digital-first workspace is paramount, requiring a reliable internet connection and proficiency with remote collaboration platforms.

• The environment fosters independence and self-management, essential for remote work success.

• Opportunities for interaction will primarily be through digital channels (Slack, email, video calls), emphasizing clear and concise communication.

Work Schedule: The role requires services during business hours, suggesting a standard 40-hour work week. Flexibility might be available within this framework, but core collaboration times will likely be established to align with the marketing and web teams.

📝 Enhancement Note: The fully remote nature of this role necessitates strong self-management and communication skills, akin to those required in distributed operations teams. The emphasis on providing services during business hours suggests a need for structured workdays, even in a remote setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio against stated requirements.

• Technical Interview: Discussion of design skills, software proficiency, and aesthetic approach, likely involving hypothetical design challenges.

• Portfolio Presentation: A key stage where candidates present their portfolio, discussing specific projects, design choices, and their impact on business goals.

• Cultural Fit/Team Interview: Assessment of communication style, collaboration approach, and alignment with company values.

• Offer: Based on successful completion of all stages.

Portfolio Review Tips:

• Quantify Impact: For each project, clearly articulate the business objective and any measurable results (e.g., increased conversion rates, improved engagement). Use numbers and data wherever possible.

• Showcase Process: Explain your thought process, the problem you were solving, and how your design decisions led to the outcome. This demonstrates strategic thinking, valuable in operations.

• Highlight Aesthetic Consistency: Emphasize your ability to maintain the "Apple-inspired," minimal aesthetic across different projects and mediums.

• Tailor to Role: Select projects that best demonstrate experience with email campaigns, landing pages, digital ads, and SMM, as these are core responsibilities.

• Prepare for Questions: Be ready to discuss your proficiency with Figma, Photoshop, and Illustrator, and how you use them to achieve specific design goals.

Challenge Preparation:

• Be prepared for a practical design challenge, which might involve creating a banner, a landing page concept, or refining an existing asset.

• Practice articulating your design decisions concisely and justifying them with business objectives and user needs.

• Understand how to present your work in a way that highlights efficiency and effectiveness, mirroring operations best practices.

📝 Enhancement Note: The emphasis on portfolio presentation and quantifying impact is a direct parallel to operations roles where demonstrating ROI and process efficiency is crucial. Candidates should approach this as they would a case study presentation for an operations role, focusing on problem, solution, and measurable results.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative UI/UX design, prototyping, and creating scalable design systems, especially for web and landing page elements.

• Adobe Photoshop: For image editing, manipulation, and creating detailed visual assets for digital ads and campaigns.

• Adobe Illustrator: For vector graphics, logos, icons, and illustrations, ensuring scalability and crispness across various resolutions.

Analytics & Reporting:

CRM & Automation:

• No direct CRM or automation tools are listed as requirements for the designer, but familiarity with how marketing automation platforms (e.g., Mailchimp, HubSpot) use visual assets will be advantageous for creating effective campaign materials.

📝 Enhancement Note: Proficiency in Figma, Photoshop, and Illustrator is non-negotiable. For operations professionals, understanding the tools used by creative teams can highlight areas for potential integration and process improvement between design, marketing, and sales operations.

👥 Team Culture & Values

Operations Values:

• Performance-Driven: A strong emphasis on creating visuals that not only look good but also drive measurable results (sales, conversions).

• Collaboration: Working closely with marketing and web teams, requiring effective communication and teamwork.

• Efficiency: Streamlined processes and minimal bureaucracy suggest a value placed on getting things done effectively.

• Quality & Aesthetics: Maintaining a high standard of design, particularly with a specific, clean, minimal visual style.

• Customer-Centricity: Designing with the end-user and customer experience in mind, crucial for both design and operations.

Collaboration Style:

• Digital-first collaboration using tools like Slack, email, and video conferencing.

• Cross-functional teamwork to align design with marketing campaigns and web development.

• Openness to feedback and iteration to optimize designs based on performance data.

📝 Enhancement Note: The company values likely translate to a professional environment where clear objectives, measurable outcomes, and efficient execution are prioritized. This aligns well with the operational mindset, where processes are defined to achieve specific, quantifiable goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Aesthetics and Performance: The primary challenge will be to create visually appealing designs that also meet strict performance metrics and drive sales, requiring a nuanced approach.

• Maintaining Brand Consistency: Ensuring the "Apple-inspired" aesthetic is uniformly applied across all diverse marketing materials can be demanding.

• Remote Collaboration: Effectively communicating and collaborating with international teams in a fully remote setting requires strong interpersonal and digital communication skills.

• Adapting to Evolving Marketing Trends: Staying current with digital marketing best practices and design trends to ensure assets remain effective.

Learning & Development Opportunities:

• Mastering Performance-Driven Design: Gaining deep experience in creating visuals that directly contribute to sales and lead generation.

• Advanced Motion Design: Developing skills in After Effects for dynamic digital assets.

• Cross-Departmental Insight: Understanding the interplay between design, marketing, and sales operations to contribute more strategically.

• International Project Exposure: Working on a variety of projects for global clients, enhancing adaptability and scope of experience.

📝 Enhancement Note: The challenges and growth opportunities are framed to highlight areas where a designer can develop skills that are highly valued in business operations, such as data-informed decision-making, process optimization (through design iteration), and effective stakeholder management.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed an asset that directly led to a significant increase in sales or conversions. What was your process, and what were the results?" (Focus on quantifying impact and detailing your strategic approach.)

• "How do you ensure your designs maintain a consistent brand aesthetic (specifically an Apple-inspired minimal style) across different platforms like email, social media, and landing pages?" (Prepare examples showcasing your ability to adapt a style.)

Company & Culture Questions:

• "What interests you about SupportYourApp and our 'Support-as-a-Service' model?" (Research the company’s mission and services.)

• "How do you see your design skills contributing to a company that prioritizes customer experience and measurable outcomes?" (Connect your skills to the company's values and operational focus.)

Portfolio Presentation Strategy:

• Storytelling: For each project, tell a story: the problem, your solution (design process), and the outcome (measurable results).

• Data Focus: Emphasize metrics and data that demonstrate the success of your designs. If exact numbers aren't available, discuss how you would measure success.

• Tool Proficiency: Be ready to briefly discuss how you used Figma, Photoshop, or Illustrator to achieve specific effects or solve design challenges.

• Aesthetic Justification: Be prepared to explain your design choices in relation to the Apple-inspired aesthetic and the goal of driving sales.

📝 Enhancement Note: Preparing for these types of questions requires candidates to think like an operations professional: focusing on process, data, and measurable impact. Demonstrating an understanding of how design contributes to business objectives will be key.

📌 Application Steps

To apply for this Graphic & Web Designer position:

• Submit your CV and Portfolio: Ensure your CV is in English and your portfolio is easily accessible, highlighting relevant projects.

• Tailor Your Portfolio: Select and present projects that best showcase your experience with digital marketing assets, your ability to create an Apple-inspired minimal aesthetic, and any quantifiable results you've achieved.

• Prepare Your Narrative: Practice articulating your design process, your problem-solving approach, and the business impact of your work, as this will be crucial during interviews.

• Research SupportYourApp: Understand the company’s services, values, and target audience to better tailor your application and interview responses.

• Highlight Language Skills: If applicable, subtly mention your proficiency in Ukrainian and English, as these are key requirements.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.