ESaaS - SFDC - Lightning UI & JavaScript Development

📍 Job Overview

Job Title: ESaaS - SFDC - Lightning UI & JavaScript Development

Company: Zensar

Location: India

Job Type: Full-time

Category: Salesforce Development / Operations

Date Posted: 2025-11-23

Experience Level: 5-10 Years (Mid-Senior Level)

Remote Status: On-site

🚀 Role Summary

• This role is focused on advanced Salesforce development, specifically leveraging the Lightning UI and JavaScript for enhanced user interfaces and functionalities.

• A significant aspect of the position involves designing and implementing robust integrations with various systems using REST and SOAP APIs, ensuring seamless data flow and operational efficiency.

• The position requires hands-on expertise in core Salesforce development technologies, including Apex, Flows, LWC, Visualforce, SOQL, and Triggers, to build custom solutions.

• Candidates will be integral to enhancing and maintaining Salesforce modules such as Sales Cloud, Service Cloud, Field Service Lightning, and Experience Cloud, directly impacting GTM and customer service operations.

📝 Enhancement Note: While the title suggests development, the emphasis on integrations, APIs, and specific cloud functionalities (Sales, Service, Field Service, Experience) indicates a strong connection to operational efficiency and GTM strategy enablement. This role is crucial for enabling sales and service teams through technology.

📈 Primary Responsibilities

• Develop, test, and deploy custom Salesforce solutions using Apex, LWC, Visualforce, and Triggers to meet evolving business requirements and enhance operational workflows.

• Design and implement complex integrations between Salesforce and other enterprise systems (e.g., ERP, marketing automation, data warehouses) using REST and SOAP APIs, ensuring data integrity and real-time synchronization.

• Configure and manage Salesforce automation tools, including Flows, to streamline business processes, automate tasks, and improve user productivity across sales, service, and operations teams.

• Collaborate closely with business stakeholders, including GTM leaders, sales operations, and service operations teams, to gather requirements, translate them into technical specifications, and deliver impactful solutions.

• Troubleshoot and resolve technical issues related to Salesforce customizations, integrations, and data integrity, ensuring high availability and optimal performance of the platform that supports critical business functions.

• Maintain best coding practices, including code reviews, unit testing, and documentation, to ensure the scalability, security, and maintainability of the Salesforce environment.

• Stay updated with the latest Salesforce features, releases, and industry best practices to proactively identify opportunities for process improvement and innovation within the GTM technology stack.

📝 Enhancement Note: The responsibilities are framed to highlight the operational impact. For instance, "streamline business processes, automate tasks, and improve user productivity" directly relates to operational efficiency, and "supporting critical business functions" emphasizes the platform's role in core GTM and service operations.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 4 years of hands-on experience in Salesforce development, with a proven track record of delivering custom solutions and integrations.

Required Skills:

• Advanced proficiency in Salesforce development technologies: Apex, Flows, Lightning Web Components (LWC), Visualforce, SOQL, and Apex Triggers.

• Expertise in designing and implementing REST and SOAP API integrations, including understanding of authentication protocols (e.g., OAuth) and data transformation.

• Strong understanding of the Salesforce security model, including profiles, permission sets, roles, and sharing rules, to ensure data governance and compliance.

• Hands-on experience with Sales Cloud, Service Cloud, Field Service Lightning, and Experience Cloud functionalities and their operational applications.

Preferred Skills:

• Salesforce Certifications: Platform Developer I, Platform Developer II, Integration Architect, or relevant cloud-specific certifications.

• Experience with third-party connectors and managed packages for extending Salesforce capabilities.

• Knowledge of JavaScript for front-end development and dynamic UI enhancements.

• Familiarity with CI/CD pipelines for Salesforce development and deployment.

📝 Enhancement Note: The preferred skills, particularly Salesforce certifications and specific cloud experience, directly map to the expertise needed to manage and enhance the operational technology stack for sales and service teams. Listing specific Salesforce clouds implies a need to understand their business processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a minimum of 2-3 detailed case studies showcasing complex Salesforce development projects, highlighting the problem statement, your technical solution, and the achieved business outcomes.

• Include examples of integrations developed, clearly outlining the systems involved, the API types used (REST/SOAP), data mapping, and the impact on data flow and operational efficiency.

• Showcase examples of process automation using Salesforce Flows, illustrating how complex workflows were simplified, manual tasks were reduced, and productivity was enhanced.

Process Documentation:

• Candidates are expected to have experience in documenting technical designs, integration specifications, and user guides for Salesforce solutions, demonstrating a structured approach to knowledge transfer and system maintenance.

• Exhibit proficiency in creating process maps and workflow diagrams that illustrate how developed solutions integrate into existing business processes, particularly within sales and service operations.

• Be prepared to discuss your approach to testing and quality assurance, including unit testing strategies and user acceptance testing (UAT) coordination, to ensure the reliability and effectiveness of deployed solutions.

📝 Enhancement Note: Emphasizing portfolio requirements around "business outcomes," "operational efficiency," "process automation," and "supporting operational decision-making" directly aligns this role with GTM and RevOps principles, focusing on tangible results rather than just technical execution.

💵 Compensation & Benefits

Salary Range:

• Given the experience level (5-10 years) and the specialized nature of Salesforce development in India, a competitive salary range is estimated between ₹10,00,000 to ₹20,00,000 per annum. This range can vary based on the candidate's specific certifications, depth of experience with the mentioned clouds, and negotiation.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision plans.

• Provident Fund (PF) and Employee State Insurance (ESI) contributions as per Indian labor laws.

• Opportunities for professional development, including funding for Salesforce certifications and advanced training courses.

• Paid time off, including annual leave, sick leave, and public holidays.

• Potential for performance-based bonuses and annual increments.

Working Hours:

• Standard full-time position, typically 40 hours per week.

• Working hours will generally align with Indian Standard Time (IST), with flexibility to accommodate collaboration with global teams if required.

📝 Enhancement Note: The salary range is a crucial addition for operations professionals. The estimate is grounded in typical compensation for skilled Salesforce developers in India, reflecting the demand for these specialized roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, focused on Digital Transformation and Enterprise Solutions. Zensar is a prominent player in helping businesses leverage technology for growth and efficiency.

Company Size: Zensar is a large enterprise, employing over 10,000 professionals globally. This size offers stability, extensive resources, and a broad spectrum of career opportunities.

Founded: 1991. With decades of experience, Zensar has a deep understanding of enterprise IT needs and a mature approach to delivering complex solutions.

Team Structure:

• This role is likely part of a dedicated Salesforce practice or a broader Digital Transformation team within Zensar, comprising multiple Salesforce developers, administrators, architects, and integration specialists.

• The team structure will likely involve project-based reporting lines, with a Technical Lead or Project Manager overseeing daily tasks and a functional manager responsible for career development.

Methodology:

• Zensar typically employs a mix of Agile and other development methodologies to deliver client solutions, emphasizing iterative development, continuous feedback, and rapid deployment.

• Data-driven decision-making is a core aspect, with a focus on measuring the impact of solutions on client business objectives, including efficiency gains and ROI.

• Emphasis is placed on adopting best practices in software development, security, and cloud architecture to ensure robust and scalable solutions.

Company Website: https://www.zensar.com/

📝 Enhancement Note: Contextualizing Zensar's industry, size, and founding date helps operations candidates understand the environment. Highlighting "Digital Transformation," "Enterprise Solutions," and "client business objectives" frames the company's operational focus.

📈 Career & Growth Analysis

Operations Career Level: This role represents a Mid-Senior level position within the Salesforce development track. It requires not just technical execution but also the ability to understand business needs, design solutions that drive operational efficiency, and contribute to project success. The focus on integrations and specific clouds suggests a pathway towards specialized expertise or technical leadership.

Reporting Structure: Typically, a Salesforce Developer at this level reports to a Salesforce Technical Lead, a Project Manager, or a Development Manager. They will collaborate closely with Business Analysts, Solution Architects, and client-side operations counterparts.

Operations Impact: The impact of this role is directly tied to enabling Zensar's clients' GTM, sales, and service operations. By building and integrating robust Salesforce solutions, the developer enhances CRM functionality, streamlines workflows, improves data quality, and ultimately contributes to increased sales productivity, better customer service, and improved operational efficiency for clients.

Growth Opportunities:

• Technical Specialization: Deepen expertise in specific Salesforce clouds (Sales, Service, Experience, Field Service) or advanced development areas (e.g., Apex triggers, LWC performance optimization, complex integrations).

• Architectural Path: Progress towards Salesforce Solution Architect or Technical Architect roles, focusing on designing end-to-end Salesforce solutions and leading technical strategy for clients.

• Team Leadership: Move into roles such as Senior Developer, Tech Lead, or Development Manager, mentoring junior team members and leading project delivery.

• Certifications: Pursue advanced Salesforce certifications (e.g., Platform Developer II, Integration Architect, Architect certifications) to validate and expand skill sets.

• Client Engagement: Develop stronger client-facing skills, contributing to pre-sales activities or direct client advisory roles.

📝 Enhancement Note: Analyzing the role's career level, reporting structure, and impact on "GTM, sales, and service operations" provides a clear picture for operations professionals. Growth opportunities are framed within technical depth, leadership, and client-facing roles relevant to an IT services firm.

🌐 Work Environment

Office Type: Zensar operates large, modern office facilities designed to support a dynamic IT workforce. These environments typically include collaborative workspaces, dedicated project areas, and standard corporate amenities.

Office Location(s): While the specific office in India is not detailed, Zensar has significant presence in major Indian IT hubs such as Pune, Bangalore, Hyderabad, and Noida. Candidates should expect to work from one of these established Zensar development centers.

Workspace Context:

• The workspace is designed to foster collaboration, with open-plan areas and meeting rooms equipped for team discussions and client calls.

• Access to high-performance computing resources, development tools, and robust network infrastructure is standard.

Work Schedule:

• The standard work schedule is typically Monday to Friday, aligning with a full-time employment contract.

• While office-based, there might be occasional flexibility or hybrid arrangements depending on project needs and company policy, but the primary expectation is on-site presence for core development and team collaboration.

📝 Enhancement Note: Describing the office type and workspace context helps candidates visualize the daily work environment, crucial for on-site roles. Mentioning specific potential locations in India adds practical detail.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will conduct an initial call to assess basic qualifications, experience, and cultural fit. Be prepared to articulate your years of Salesforce experience and key technical skills.

• Technical Interview(s): Expect one or more in-depth technical interviews with Salesforce developers or architects. This will involve discussing your experience with Apex, LWC, integrations, and problem-solving scenarios. Be ready to explain your approach to common Salesforce development challenges.

• Portfolio Review / Case Study: You may be asked to present a selected case study from your portfolio that best demonstrates your skills in Salesforce development, integration, or process automation. Focus on the problem, your solution, and the quantifiable business impact.

• Hiring Manager Interview: A final interview with the hiring manager or a senior leader to assess leadership potential, strategic thinking, and alignment with Zensar's culture and client delivery approach.

Portfolio Review Tips:

• Select Relevant Examples: Choose case studies that prominently feature complex integrations, custom UI development (LWC/Visualforce), and process automation (Flows) that directly impacted business operations (sales, service, efficiency).

• Quantify Impact: For each example, clearly state the business problem, your specific technical contribution, the technologies used, and the measurable outcomes (e.g., X% increase in conversion rate, Y% reduction in manual effort, Z hours saved per week).

• Structure Your Presentation: Use a clear narrative: Problem -> Solution -> Technologies -> Results. Be prepared to dive deep into the technical details and architectural decisions.

• Highlight Collaboration: If applicable, explain how you collaborated with business stakeholders, other developers, or external teams to achieve project success.

Challenge Preparation:

• Coding Exercises: Be prepared for live coding exercises or take-home assignments focusing on Apex, LWC, or SOQL queries. Practice common Salesforce development tasks.

• Integration Scenarios: Anticipate questions about designing and troubleshooting API integrations. Understand common integration patterns and error handling.

• Process Design: Be ready to discuss how you would approach automating a given business process within Salesforce using Flows or Apex.

📝 Enhancement Note: This section provides actionable advice for operations candidates. The emphasis on "business impact," "quantifiable outcomes," "process automation," and "collaboration with stakeholders" ensures the preparation advice is tailored to an operations-centric view of development roles.

🛠 Tools & Technology Stack

Primary Tools:

• Salesforce Platform: Core expertise required in Apex, Flows, LWC, Visualforce, SOQL, Apex Triggers.

• Development Environment: Familiarity with Salesforce DX, VS Code with Salesforce extensions, Git for version control.

• Integration Tools: Experience with Salesforce Connect, MuleSoft (if applicable to Zensar's broader offerings), or other middleware platforms for complex integrations.

• API Development: Proficiency in REST and SOAP API development, understanding of JSON and XML data formats.

Analytics & Reporting:

• Salesforce Reports & Dashboards: Ability to create and interpret reports and dashboards within Salesforce to monitor operational performance and solution effectiveness.

• SOQL: Deep understanding of SOQL for data querying and analysis to support development and troubleshooting.

CRM & Automation:

• Salesforce CRM: In-depth knowledge of Sales Cloud, Service Cloud, Field Service Lightning, and Experience Cloud functionalities.

• Salesforce Automation: Expertise in Salesforce Flows for process automation and workflow management.

• Security & Identity: Familiarity with Salesforce security model, profiles, permission sets, OAuth, and SSO for secure system access and data protection.

📝 Enhancement Note: Detailing the specific Salesforce tools and related technologies is critical. Highlighting "Salesforce DX," "Git," "MuleSoft," and "Salesforce security" provides a technical language that operations professionals in tech roles will recognize and value.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A strong focus on understanding and meeting client business needs, ensuring that technical solutions directly contribute to their operational success and growth objectives.

• Excellence in Delivery: Commitment to high-quality development, robust testing, and adherence to best practices to ensure reliable and scalable solutions.

• Innovation & Continuous Improvement: Encouraging the exploration of new technologies and methodologies to enhance existing processes and develop cutting-edge solutions that drive efficiency.

• Collaboration & Teamwork: Fostering an environment where knowledge is shared, feedback is valued, and team members support each other to achieve common goals.

• Integrity & Professionalism: Upholding ethical standards in all aspects of work, from code development to client interactions.

Collaboration Style:

• Cross-functional Integration: Developers are expected to work closely with business analysts, solution architects, project managers, and QA teams to ensure holistic solution design and implementation.

• Agile Collaboration: Active participation in Agile ceremonies, including stand-ups, sprint planning, and retrospectives, to ensure transparent communication and iterative progress.

• Knowledge Sharing: Encouraging internal communities of practice and peer-to-peer learning to disseminate expertise on Salesforce development, integrations, and best practices across projects.

📝 Enhancement Note: Framing company values through an "operations lens" is key. Terms like "client business needs," "operational success," "efficiency," and "cross-functional integration" resonate with operations professionals.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Integration Scenarios: Navigating and successfully implementing intricate integrations between Salesforce and diverse enterprise systems can be technically demanding and require meticulous planning.

• Evolving Salesforce Ecosystem: Keeping pace with the rapid evolution of Salesforce features, releases (three per year), and best practices requires continuous learning and adaptation.

• Balancing Customization with Best Practices: Developing custom solutions while adhering to Salesforce's platform limits and maintaining upgradeability can be a delicate balance.

• Client Expectation Management: Effectively managing client expectations regarding timelines, scope, and the capabilities of Salesforce solutions, particularly in relation to operational impact.

Learning & Development Opportunities:

• Salesforce Certifications: Zensar typically supports employees in obtaining and maintaining Salesforce certifications, which are crucial for career advancement and skill validation.

• Advanced Technical Training: Access to internal and external training programs focused on advanced Apex development, LWC performance, integration patterns, and specific Salesforce clouds.

• Exposure to Diverse Industries: Working on projects for various clients across different industries provides broad exposure to diverse business processes and operational challenges, enhancing adaptability.

• Mentorship Programs: Opportunities to be mentored by senior architects and technical leads, gaining insights into architectural design, strategic problem-solving, and career progression within the Salesforce domain.

📝 Enhancement Note: Identifying "Challenges" and "Learning Opportunities" from an operations perspective helps candidates understand the role's demands and growth potential. Linking these to "integration scenarios," "platform limits," and "client operational challenges" adds relevant context.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex Salesforce integration you developed. What were the key challenges, how did you overcome them, and what was the business impact on operational efficiency?" (Focus on technical details, problem-solving, and quantifiable results).

• "How would you approach automating a lead qualification process in Salesforce using Flows? Walk me through the key steps and considerations." (Demonstrate understanding of process automation and workflow design).

Company & Culture Questions:

• "What interests you about Zensar and this specific role focusing on Salesforce development and integrations?" (Research Zensar's client success stories and their approach to digital transformation).

• "How do you stay updated with the latest Salesforce releases and technologies, and how do you apply this knowledge to improve business processes?" (Showcase a proactive learning attitude relevant to operational improvements).

Portfolio Presentation Strategy:

• Structure for Impact: Begin with the business problem and its operational significance, followed by your technical solution, key technologies used, and conclude with measurable results and ROI.

• Technical Depth: Be prepared to explain your code, architectural decisions, and integration logic in detail. Use diagrams if helpful.

• Focus on Business Value: Constantly tie your technical contributions back to how they improved efficiency, productivity, data quality, or revenue generation for the client's operations.

• Conciseness: Keep your presentation focused and within the allotted time, ensuring you cover the most critical aspects of your work.

📝 Enhancement Note: Tailoring interview questions to "operational efficiency," "process automation," and "business impact" ensures candidates are prepared to speak the language of operations, even in a development role.

📌 Application Steps

To apply for this operations-aligned Salesforce development position:

• Submit your application through the Zensar careers portal via the provided URL.

• Resume Optimization: Tailor your resume to highlight your 4+ years of Salesforce development experience, specifically mentioning Apex, LWC, Flows, REST/SOAP APIs, and experience with Sales Cloud, Service Cloud, Field Service Lightning, and Experience Cloud. Quantify achievements with metrics whenever possible.

• Portfolio Curation: Prepare a concise portfolio that showcases 2-3 key projects. Focus on case studies demonstrating complex integrations, significant process automation through Flows, and custom UI development (LWC/Visualforce) that delivered tangible business value and operational improvements.

• Technical Deep Dive: Refresh your knowledge on core Salesforce development concepts, common integration patterns, and Salesforce security best practices. Be ready to discuss specific examples from your experience.

• Company Research: Familiarize yourself with Zensar's services, client success stories, and their approach to digital transformation. Understand how their IT solutions enable business operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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