Graphic Designer - Short-Term Maternity Cover

📍 Job Overview

Job Title: Graphic Designer - Short-Term Maternity Cover

Company: National Pen

Location: Tunis, Tunisia

Job Type: Full-time (Temporary - 3 Month Contract)

Category: Creative & Media / Art & Design / Marketing

Date Posted: April 01, 2026

Experience Level: 3+ Years

Remote Status: On-site

🚀 Role Summary

• This role is a critical support function within the marketing and production departments, focusing on the accurate and visually appealing application of customer logos onto National Pen's product line.

• The primary objective is to ensure customer satisfaction through high-quality graphic output, meeting both quality and turnaround time goals in a collaborative team environment.

• The position serves as a short-term maternity cover, requiring a candidate who can quickly integrate and contribute effectively for a defined contract period.

• This role demands a strong technical skillset in design software and an understanding of print and digital production workflows to support various marketing and product customization initiatives.

📝 Enhancement Note: This role, while a Graphic Designer position, has significant implications for operational efficiency and customer satisfaction within National Pen's product customization services. The focus on logo application and production workflow highlights its direct impact on the GTM (Go-To-Market) process for personalized products.

📈 Primary Responsibilities

• Produce high-quality digital and/or print collateral, including but not limited to web banners, email campaigns, social media graphics, product catalogs, and flyers, ensuring adherence to brand guidelines.

• Execute precise application of customer logos onto National Pen's diverse product range, meeting customer expectations and quality standards.

• Manage and prioritize individual production schedules, ensuring timely delivery of all graphic assets and product customizations in collaboration with cross-functional teams.

• Utilize advanced proficiency in design software, specifically Adobe Creative Suite (Photoshop, Illustrator), to create, edit, and optimize graphics for various output formats.

• Employ Figma for efficient mockup creation and sharing with stakeholders, facilitating clear communication and timely approvals for design assets.

• Actively troubleshoot production issues related to graphic application and prepare technical support documentation or solutions as needed.

• Maintain a comprehensive understanding of current design trends, emerging tools, and evolving technologies within the graphic design and production landscape.

• Provide essential support for the brand's broader marketing and advertising initiatives through the creation of compelling visual content.

📝 Enhancement Note: The responsibilities emphasize a blend of creative execution and production efficiency, directly impacting the GTM process for personalized products. The mention of "customer logos on National Pen's products" and "production schedules" indicates a need for operational precision and adherence to workflow standards relevant to sales enablement and customer satisfaction.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Proven expertise in design software, particularly Adobe Creative Suite (Photoshop, Illustrator) for image manipulation, vector graphics creation, and layout design.

• Proficiency in Figma for collaborative design workflows, prototyping, and stakeholder presentation of mockups.

• Excellent attention to detail, ensuring accuracy in logo placement, color matching, and adherence to brand specifications.

• Strong visual design aesthetics and the ability to translate brand guidelines into compelling visual assets.

• Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines in a fast-paced production environment.

• Effective communication and interpersonal skills, enabling seamless collaboration with internal teams, including marketing, sales, and production.

• Aptitude for troubleshooting design and production-related issues, providing practical solutions.

Preferred Skills:

• Prior experience within the promotional products industry, understanding its unique demands and production cycles.

• Familiarity with other design or project management tools that enhance collaboration and workflow efficiency.

• Basic understanding of print production processes and file preparation for various printing methods.

📝 Enhancement Note: The required experience level and specific software proficiencies (Adobe Creative Suite, Figma) are standard for roles supporting operational marketing and product customization. The preference for promotional products industry experience suggests a need for candidates who understand the nuances of B2B customization and volume production.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of high-quality digital and print design projects, demonstrating versatility across different media (e.g., web banners, social media, flyers, catalogs).

• Include specific examples of logo application and customization projects, highlighting accuracy, brand adherence, and aesthetic appeal.

• Present case studies that illustrate the design process from brief to final output, detailing problem-solving approaches and creative solutions.

• Demonstrate proficiency in using design software (Adobe Creative Suite, Figma) through the visual quality and technical execution of portfolio pieces.

Process Documentation:

• Candidates are expected to articulate their design process, workflow management, and approach to collaborating with cross-functional teams during interviews.

• Be prepared to discuss how they ensure brand consistency and quality control throughout the design and production lifecycle.

• Ability to explain how they manage feedback and revisions efficiently to meet project timelines.

📝 Enhancement Note: For operations-focused roles like this, a portfolio is crucial for demonstrating practical application of design skills within a production context. The emphasis on logo application and brand adherence directly relates to operational quality control and customer satisfaction.

💵 Compensation & Benefits

Salary Range:

Benefits:

• As this is a temporary contract role, benefits typically align with statutory requirements and may include:

• Paid time off pro-rated for the contract duration.

• Potential for contract extension or future opportunities within National Pen based on performance.

• Exposure to a multinational company's operations and marketing strategies.

Working Hours:

• Standard day shift hours, typically Monday to Friday, approximately 40 hours per week.

• Flexibility may be required to meet production deadlines.

📝 Enhancement Note: Salary estimates are based on research for similar roles in Tunis, Tunisia, considering the temporary nature of the contract. Benefits are generally more limited for short-term roles but emphasize the valuable experience gained.

🎯 Team & Company Context

🏢 Company Culture

Industry:

Company Size:

Founded:

Team Structure:

• The Graphic Designer reports to the Graphic Designer Manager, indicating a clear hierarchy within the design department.

• Collaboration with cross-functional teams is explicitly mentioned, suggesting close working relationships with marketing, sales, and production departments to ensure seamless execution of product customization and marketing campaigns.

Methodology:

• The company emphasizes a "Customers-First" approach, indicating that customer satisfaction and meeting client needs are paramount in all operations.

• "Continuous Improvement" suggests a culture that embraces feedback, innovation, and ongoing optimization of processes and outputs.

• "Goal-Oriented" highlights a performance-driven environment where achieving measurable objectives is a key focus, directly impacting production and sales targets.

Company Website:

• www.PENS.com

📝 Enhancement Note: The company's values (Customers-First, Continuous Improvement, Goal-Oriented, Integrity, People-Centric) are highly relevant to operations roles. They inform how work is approached, emphasizing efficiency, reliability, and client focus, which are critical for success in a production and GTM support function.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

Growth Opportunities:

• While this is a temporary contract role, successful performance can lead to:

• Potential for contract extension or conversion to a permanent position, depending on business needs and candidate performance.

• Opportunities to gain experience in the promotional products industry, a niche but stable market.

• Exposure to international operations and marketing strategies within a large corporate structure (Cimpress).

• Development of specialized skills in digital and print production workflows for branded merchandise.

📝 Enhancement Note: For a temporary role, "growth" is often measured by the acquisition of specific industry experience and the demonstration of capability for future opportunities. The emphasis here is on building a strong portfolio and proving reliability within an operational context.

🌐 Work Environment

Office Type:

Office Location(s):

Workspace Context:

• The workspace is expected to be equipped with industry-standard design software and hardware necessary for graphic production.

• Close proximity to cross-functional teams (marketing, sales, production) will facilitate efficient communication and collaboration, crucial for meeting production schedules and client requirements.

Work Schedule:

• The role is full-time, with standard day shift hours (approx. 40 hours per week). Flexibility may be needed to meet critical production deadlines, which is common in operations and creative production environments.

📝 Enhancement Note: The on-site requirement underscores the operational nature of this role, emphasizing the need for direct collaboration and access to necessary equipment within a structured work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess relevant skills and experience.

• Technical Assessment/Portfolio Review: A practical exercise or in-depth discussion of portfolio pieces to evaluate design skills, software proficiency (Adobe Suite, Figma), and understanding of production workflows. Candidates may be asked to walk through specific projects, detailing their process, challenges, and solutions.

• Behavioral/Team Fit Interview: Discussion focused on how the candidate aligns with National Pen's values (Customers-First, Continuous Improvement, Goal-Oriented, Integrity, People-Centric) and their ability to collaborate effectively with cross-functional teams in a fast-paced, production-oriented environment.

• Manager Interview: Final discussion with the Graphic Designer Manager to cover role specifics, expectations, and answer any candidate questions.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects that highlight logo application, brand consistency, and digital/print production skills.

• Tell a Story: For each project, clearly articulate the brief, your role, the design process, challenges faced, solutions implemented, and the final outcome or impact. Use metrics if available (e.g., improved engagement, successful product launch).

• Showcase Software Proficiency: Ensure your portfolio demonstrates advanced skills in Adobe Creative Suite (Photoshop, Illustrator) and Figma. Be prepared to discuss your workflow within these tools.

• Highlight Operational Understanding: Emphasize projects that show an understanding of production constraints, brand guidelines, and the need for efficiency and accuracy in a commercial setting.

• Prepare for Live Design/Critique: Be ready for a potential short design task or a critique of existing work to assess your real-time problem-solving and design thinking.

Challenge Preparation:

• Be prepared for exercises that might involve adapting existing logos to different product mockups, creating social media graphics based on a brief, or troubleshooting a design file.

• Practice articulating your design choices and process clearly and concisely, focusing on how your work supports business objectives and customer satisfaction.

📝 Enhancement Note: The emphasis on portfolio review and potential design challenges is standard for creative roles, but within an operations context, it's crucial to highlight how these skills translate to efficiency, accuracy, and client satisfaction in a production environment.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential suite for graphic design, including Photoshop (image editing, manipulation), Illustrator (vector graphics, logo creation, layout), and potentially InDesign (layout for print materials like catalogs and flyers). Advanced proficiency is expected.

• Figma: Critical for collaborative design, prototyping, and sharing mockups with stakeholders for approval. Experience with its collaborative features is key.

Analytics & Reporting:

CRM & Automation:

• Awareness of how design assets are used within CRM systems or marketing automation platforms (e.g., email campaigns) is advantageous, though direct experience with CRM/automation tools themselves is not typically required for this specific role.

📝 Enhancement Note: Proficiency in Adobe Creative Suite and Figma is non-negotiable and directly impacts the efficiency and quality of output for this operational role.

👥 Team Culture & Values

Operations Values:

• Customers-First: Every design decision should prioritize meeting customer expectations for logo accuracy, visual appeal, and timely delivery. This means understanding client briefs thoroughly and ensuring final products align with their brand identity.

• Continuous Improvement: Actively seek feedback on designs, explore new design techniques or tools, and look for ways to streamline the design and production workflow to enhance efficiency and quality.

• Goal-Oriented: Focus on meeting production deadlines, quality standards, and output targets set by the Graphic Designer Manager and the broader team. Track personal progress against these goals.

• Integrity: Ensure all design work is ethical, respects copyright, and accurately represents client brands. Maintain honesty and transparency in communication regarding project status and challenges.

• People-Centric: Collaborate effectively with colleagues, offer support, and contribute to a positive team environment where diverse ideas are respected.

Collaboration Style:

• Cross-Functional Integration: Work closely with marketing teams to understand campaign objectives and with production teams to ensure designs are feasible for manufacturing and adhere to print specifications.

• Feedback Exchange: Be open to constructive criticism from managers and colleagues, and provide clear, actionable feedback when collaborating with others.

• Proactive Communication: Regularly update stakeholders on project progress, potential delays, or issues, ensuring everyone is informed.

📝 Enhancement Note: Aligning personal work ethic with the company's stated values is crucial for fitting into the operational culture of National Pen. The emphasis on collaboration and customer focus directly supports the GTM objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing High Volume & Tight Deadlines: The role requires producing a significant number of customized graphics within short timeframes, demanding strong time management and efficiency.

• Maintaining Brand Consistency Across Diverse Products: Ensuring that logos are applied correctly and consistently across a wide range of product types, materials, and printing methods can be complex.

• Adapting to Evolving Design Trends & Technologies: Staying current with design software updates and industry trends while meeting production demands requires continuous learning.

• Balancing Creative Execution with Production Constraints: Translating creative ideas into designs that are feasible and cost-effective for production requires a practical understanding of manufacturing processes.

Learning & Development Opportunities:

• Skill Enhancement: Deepen expertise in Adobe Creative Suite and Figma through hands-on application and potential company-provided training resources.

• Industry Exposure: Gain valuable experience in the promotional products sector, understanding its unique market dynamics and operational requirements.

• Production Workflow Insight: Learn the end-to-end process of product customization, from order intake to final product delivery, understanding the role of design within this operational chain.

• Cross-Functional Collaboration: Develop stronger communication and teamwork skills by working with diverse departments within a large international organization.

📝 Enhancement Note: Identifying potential challenges and framing them as learning opportunities is key for demonstrating resilience and a growth mindset, which are valued in operations roles.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Describe a time you had to adapt a client's logo for a challenging product or printing method. What was your process, and what was the outcome?" (Focus on methodology, problem-solving, and results).

• Collaboration & Stakeholder Management: "How do you ensure clear communication and alignment with marketing and production teams when working on a time-sensitive project?" (Highlight communication channels, feedback loops, and proactive updates).

• Technical Proficiency: "Walk us through your typical workflow in Adobe Illustrator for creating a print-ready vector graphic from a client's provided artwork." (Demonstrate technical steps and efficiency).

• Brand Adherence: "How do you ensure that all graphic output consistently adheres to brand guidelines, especially when working with multiple clients or product lines?" (Emphasize systematic checks, style guides, and attention to detail).

Company & Culture Questions:

• "How do you see your role as a Graphic Designer contributing to National Pen's 'Customers-First' and 'Goal-Oriented' values?" (Connect your work to company objectives and client satisfaction).

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project type or by highlighting specific skills (e.g., logo application, digital ads, print collateral).

• Highlight Relevance: For each piece, clearly state the project objective, your role, the tools used, and the specific outcomes. Prioritize examples that showcase logo application, brand adherence, and production readiness.

• Quantify Impact: If possible, use data to demonstrate the effectiveness of your designs (e.g., increased engagement, successful campaign metrics).

• Be Ready for Technical Questions: Prepare to answer questions about your software techniques, file management, and understanding of print vs. digital requirements.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just creative talent, but also the operational efficiency, problem-solving skills, and collaborative mindset required for a production-oriented role.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the Oracle Cloud portal.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating logo application, brand consistency, and proficiency in Adobe Creative Suite and Figma. Prioritize examples relevant to product customization and marketing collateral.

• Resume Optimization: Clearly articulate your 3+ years of graphic design and production experience, emphasizing relevant software skills, project management capabilities, and any experience in the promotional products industry. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving skills, and how you contribute to team goals and customer satisfaction, using the STAR method for behavioral questions. Be ready to discuss your portfolio in detail.

• Company Research: Familiarize yourself with National Pen's products, target market (small businesses), and company values. Understand how your role supports their business objectives and customer-centric approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.