Associate Product Designer

📍 Job Overview

Job Title: Associate Product Designer

Company: Mochi Health

Location: San Francisco, CA

Job Type: Full-Time

Category: Product Design / Marketing Design

Date Posted: December 02, 2025

Experience Level: 2-5 Years (Mid-Level)

Remote Status: On-site (5 days/week)

🚀 Role Summary

• This Associate Product Designer role focuses on creating visually compelling and performance-optimized digital assets for marketing campaigns and product interfaces, directly impacting user engagement and brand perception within the healthcare technology sector.

• The position requires a strong blend of graphic design, digital marketing design, and product design sensibilities, with an emphasis on translating campaign goals into effective visual communication.

• Successful candidates will collaborate extensively with cross-functional teams, including marketing, product, and engineering, to ensure brand consistency and deliver cohesive, impactful user experiences across various digital channels.

• This role offers a significant opportunity to contribute to a mission-driven organization that is revolutionizing healthcare accessibility through innovative technology and design.

📝 Enhancement Note: The job description is for a Product Designer with a strong emphasis on digital marketing and branding aspects, rather than a traditional product designer focused solely on user interfaces for software. The "Associate" title, combined with the 2-5 year experience range derived from AI analysis, suggests a mid-level role with significant growth potential. The on-site requirement of 5 days a week in San Francisco is a key differentiator.

📈 Primary Responsibilities

• Develop and execute visually engaging designs for a wide array of digital marketing campaigns, including but not limited to display ads, email templates, social media graphics, landing pages, and web banners.

• Ensure all design outputs strictly adhere to Mochi Health's established brand guidelines, visual identity standards, and style guides, maintaining brand consistency across all digital touchpoints.

• Collaborate closely with the marketing team to deeply understand campaign objectives, target audiences, and key performance indicators (KPIs), translating these insights into creative and effective visual content.

• Partner effectively with copywriters, marketing specialists, and software developers to ensure a cohesive and impactful campaign delivery, from concept to execution.

• Participate actively in brainstorming sessions and design critiques, contributing innovative ideas and constructive feedback to foster a collaborative and creative design environment.

• Design and refine user interface elements for product features, ensuring a seamless and intuitive user experience that aligns with overall product strategy and user needs.

• Maintain a keen eye for detail, ensuring all final assets are polished, pixel-perfect, and optimized for performance across various digital platforms and devices.

📝 Enhancement Note: The responsibilities highlight a dual focus on marketing collateral design and contribution to product interfaces, emphasizing the need for a designer who can bridge creative marketing needs with user-centric product development. The requirement to "translate campaign goals into compelling visual content" underscores the performance-driven nature of the marketing design aspect.

🎓 Skills & Qualifications

Education: While specific educational requirements are not detailed, a Bachelor's degree in Graphic Design, Fine Arts, Digital Media, or a related field is typically expected for roles of this nature. Equivalent practical experience will also be considered.

Experience: 2-5 years of professional experience in digital marketing design, graphic design, product design, or a closely related field. Proven experience in creating high-impact visual assets for digital campaigns is essential.

Required Skills:

• Demonstrated proficiency in core design software, specifically Figma (highly preferred for UI/UX collaboration), Adobe Illustrator, and Canva (for quick campaign assets).

• A robust portfolio showcasing a strong aesthetic sense and a history of designing impactful assets for digital ads, email campaigns, landing pages, and social media.

• Excellent communication and interpersonal skills, with the ability to articulate and defend design decisions clearly and confidently to cross-functional teams and stakeholders.

• Exceptional attention to detail, ensuring pixel-perfect execution and adherence to brand guidelines across all projects.

• Proven ability to collaborate effectively within cross-functional teams, including marketers, copywriters, and developers, to achieve unified campaign goals.

Preferred Skills:

• Experience with UI/UX design principles and workflows, particularly within a product development context.

• Familiarity with A/B testing concepts and how design choices impact conversion rates and user engagement metrics.

• Knowledge of basic front-end development principles (HTML/CSS) to better understand design implementation constraints and opportunities.

• Experience designing for the healthcare industry or in a fast-paced startup environment.

📝 Enhancement Note: The AI-derived experience level of 2-5 years positions this as a solid mid-level role. The emphasis on Figma, Illustrator, and Canva, alongside a strong portfolio, are critical requirements. The preference for UI/UX experience and A/B testing knowledge suggests the role may evolve to include more direct product design responsibilities beyond marketing.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive digital portfolio is mandatory, demonstrating a range of design capabilities with a specific focus on:

  • Digital Marketing Assets: High-quality examples of display ads, social media graphics, email templates, and landing page designs that showcase creativity, brand adherence, and performance optimization.
  • Product Design Contributions: Any relevant examples of UI design, wireframing, or prototyping for digital products or features, highlighting user-centric design thinking.
  • Branding Consistency: Projects that clearly illustrate the ability to maintain and evolve brand identity across various platforms and campaign materials.

• Case studies within the portfolio should articulate design challenges, the strategic thinking process, the design solutions implemented, and quantifiable results or impact where possible (e.g., improved engagement, higher conversion rates).

Process Documentation:

• While this role is primarily design-focused, an understanding of design process documentation is beneficial. This includes:

  • Workflow design for campaign asset creation, from briefing to final delivery, demonstrating efficiency and clarity.

  • Methods for feedback integration and iteration within design projects, showing adaptability and a collaborative approach.

  • Documentation of design system components or style guides used to ensure brand consistency and scalability.

📝 Enhancement Note: The emphasis on a portfolio is paramount for this role, particularly showcasing digital marketing design. Candidates should be prepared to detail their process, from ideation to final asset delivery, and ideally, demonstrate an understanding of how their designs contributed to campaign success or user experience improvements.

💵 Compensation & Benefits

Salary Range: $90,000 - $110,000 per year.

Benefits:

• Daily Meals and Espresso Bar: Access to daily breakfast, lunch, and dinner, along with an on-site barista for espresso and matcha.

• Pre-Tax Commuter Perks: Savings on transit and parking expenses.

• Top-of-Market Compensation: Competitive salary plus generous equity packages.

• Comprehensive Benefits: Includes 401(k) with employer match, generous paid time off (unlimited PTO, company holidays), life insurance, and high-quality medical, dental, and vision plans.

• Mochi Health Membership: Monthly subscription fee covered for employees to experience the company's healthcare services (medications not included).

• Wellness Programs: Access to weekly mindfulness sessions, group workouts, and other fitness perks.

• Team Socials and Community: Regular social events, happy hours, and stocked kitchen facilities.

• Time to Recharge: Unlimited PTO, generous company holidays, and flexibility to rest and reset.

Working Hours: Full-time, onsite with a standard schedule of Monday through Friday, 9:00 a.m. to 7:00 p.m. Actual hours may vary based on business needs and role responsibilities. The role is designated as on-site, requiring 5 days per week at the San Francisco HQ.

📝 Enhancement Note: The salary range is clearly stated. The benefits package is extensive, with a strong emphasis on employee wellness, perks, and professional development, reflecting a startup culture focused on employee well-being and engagement. The specific working hours are also detailed, emphasizing the on-site nature of the role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (HealthTech) - Mochi Health operates at the intersection of healthcare and technology, aiming to provide transparency and accessibility in patient care, pharmacy services, and medication management.

Company Size: While not explicitly stated, the description implies a rapidly growing startup environment with a world-class team, suggesting a size conducive to significant impact but also requiring adaptability and a hands-on approach. The mention of employees from Tesla, SpaceX, Citadel, etc., indicates a highly skilled and ambitious workforce.

Founded: The founding date is not specified, but the "rapid growth" and emphasis on innovation suggest a relatively young company with a strong trajectory.

Team Structure:

• The design team appears to be integrated within a broader product and marketing organization, with this role reporting to the Head of Design.

• Collaboration is a key theme, with designers working closely alongside marketing specialists, copywriters, and engineers.

Methodology:

• Mochi Health emphasizes operational excellence, clinical expertise, and innovative technology to deliver care.

• The design team's methodology likely involves user-centered design principles, data-informed decision-making for marketing assets, and agile collaboration to meet fast-paced development cycles.

• A focus on transparency and trust underpins their approach to healthcare services.

Company Website: joinmochi.com

📝 Enhancement Note: Mochi Health is positioned as a mission-driven health tech company focused on innovation and patient empowerment. The culture appears to be high-performance, collaborative, and values both technical excellence and humanistic principles. The "world-class team" composition hints at a rigorous but rewarding work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as an "Associate Product Designer," typically indicating a mid-level position for individuals with 2-5 years of relevant experience. It suggests a foundational level of expertise with opportunities for significant professional growth and skill development within the company. The role is expected to contribute meaningfully to both marketing and product design efforts.

Reporting Structure: The Associate Product Designer will report directly to the Head of Design. This provides a clear line of mentorship and guidance from a senior design leader, facilitating learning and skill advancement.

Operations Impact: The design work produced by this role will have a direct impact on Mochi Health's ability to acquire and retain users. Visually compelling marketing campaigns drive lead generation and brand awareness, while effective product design contributes to user satisfaction, retention, and overall platform success. The role is integral to the company's growth strategy by enhancing its digital presence and user experience.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in either digital marketing design or product/UI/UX design, depending on career interests and company needs.

• Leadership Potential: As the company scales, there will be opportunities to take on more complex projects, mentor junior designers, and potentially move into more senior or specialized design roles.

• Cross-Functional Learning: Exposure to various aspects of the business, including marketing strategy, product development, and healthcare operations, fostering a holistic understanding of the company's mission.

• Industry Exposure: Working in the dynamic HealthTech sector provides continuous learning opportunities related to healthcare regulations, patient privacy, and emerging technology trends.

📝 Enhancement Note: The "Associate" title, coupled with the 2-5 year experience expectation, points to a role designed for growth. Reporting to the Head of Design offers a strong mentorship path. The impact is tangible, affecting user acquisition and retention, which are critical for a growing health tech company.

🌐 Work Environment

Office Type: The role is based at Mochi Health's Downtown San Francisco HQ. The office is described as designed for "deep work and casual collaboration," implying a modern, functional workspace.

Office Location(s): San Francisco, CA. The office is conveniently located "just steps from BART, Muni, and great food," indicating excellent accessibility for commuters.

Workspace Context:

• The office environment is designed to foster both focused individual work and spontaneous team interactions, supporting a balanced workflow.

• Employees have access to an on-site espresso bar and daily meals, contributing to a comfortable and productive atmosphere.

• Opportunities for collaboration are actively encouraged through the physical workspace layout and planned team social events.

Work Schedule: The standard work schedule is Monday through Friday, 9:00 a.m. to 7:00 p.m. This is an on-site role requiring 5 days per week in the office. While the hours are structured, the company also emphasizes "unlimited PTO, generous company holidays, and true flexibility," suggesting a culture that trusts employees to manage their time effectively for rest and reset, within the operational framework.

📝 Enhancement Note: The on-site requirement is a critical factor for this role, with the San Francisco HQ offering convenience and a well-equipped workspace. The hybrid nature of the work environment, balancing deep work with collaboration, is a common and desirable trait in modern design offices.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess suitability for the role and alignment with Mochi Health's design aesthetic and functional requirements.

• Design Challenge/Portfolio Review: A session where you will likely present your portfolio, discuss your design process, and possibly complete a take-home design exercise or a live design challenge related to digital marketing or product design. Be prepared to articulate your strategic thinking, problem-solving approach, and the impact of your work.

• Cross-Functional Interviews: Meetings with members of the marketing, product, and engineering teams to evaluate collaboration skills, communication effectiveness, and cultural fit.

• Final Interview: Typically with the Head of Design or a senior leader, focusing on overall fit, career aspirations, and deeper understanding of the role's contribution to the company's mission.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent the skills required for this role (digital marketing design, branding, UI/UX). Prioritize projects that demonstrate impact and successful campaign execution.

• Tell a Story: For each project, clearly articulate the problem statement, your role, the design process you followed, key decisions made, challenges encountered, and the final outcome or results. Use visuals effectively to support your narrative.

• Quantify Impact: Where possible, include metrics or data that demonstrate the success of your designs (e.g., increased click-through rates, improved conversion, positive user feedback).

• Showcase Brand Adherence: Include examples that highlight your ability to work within brand guidelines and maintain visual consistency across different assets.

• Be Ready for Figma/Illustrator Discussions: Be prepared to discuss your workflow in these tools and how you leverage them for efficiency and quality.

Challenge Preparation:

• If a design challenge is given, thoroughly understand the brief. Focus on demonstrating your strategic thinking, problem-solving skills, and ability to translate requirements into effective design solutions within the given constraints.

• Practice articulating your design decisions concisely and confidently. Be ready to explain why you made certain choices, referencing user needs, business goals, and brand principles.

• For on-site roles, prepare to discuss how you approach collaboration and communication within a physical office environment.

📝 Enhancement Note: The interview process is likely rigorous, with a strong emphasis on portfolio presentation and a design challenge. Candidates should prepare to articulate their process and demonstrate how their design work drives business objectives, particularly in marketing contexts.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for UI/UX design, prototyping, and collaborative design workflows. Proficiency is highly valued for creating interfaces and design systems.

• Adobe Illustrator: Essential for vector graphics, logo work, and detailed illustration required for various marketing assets.

• Canva: Useful for rapid creation of social media graphics, simple banners, and quick campaign assets, especially in a fast-paced marketing environment.

• Adobe Photoshop: May be used for image editing and manipulation for digital campaigns.

Analytics & Reporting:

CRM & Automation:

• Experience with or understanding of how designs integrate with marketing automation platforms (e.g., HubSpot, Mailchimp) and CRM systems (e.g., Salesforce) is advantageous for creating effective email campaigns and landing pages.

📝 Enhancement Note: Figma is highlighted as a key tool, indicating a modern design workflow. Proficiency in Adobe Creative Suite and Canva for marketing assets is also critical. An awareness of how designs integrate with marketing and analytics tools is a plus.

👥 Team Culture & Values

Operations Values:

• Excellence: A commitment to high-quality work and continuous improvement, reflected in both design execution and problem-solving.

• Humility: Approaching work with an open mind, valuing feedback, and recognizing that learning is a continuous process.

• Empathy: Designing with a deep understanding of user needs and perspectives, and fostering supportive relationships within the team.

• Collaboration: Actively engaging with colleagues across different departments to achieve shared goals and create cohesive experiences.

• Bold Thinking: Encouraging innovative ideas and taking calculated risks to drive progress in healthcare technology.

Collaboration Style:

• The design team operates with a strong emphasis on cross-functional collaboration, working closely with Marketing, Product, and Engineering.

• Expect a culture of constructive feedback and open communication, where ideas are shared freely and design decisions are debated respectfully.

• The team likely embraces an agile approach, adapting quickly to evolving project needs and company priorities.

📝 Enhancement Note: The company explicitly states values of excellence, humility, and empathy. This suggests a culture that is both high-achieving and supportive, where designers are expected to contribute at a high level while also being team players.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative and Performance Goals: The primary challenge will be to create visually appealing designs that also meet specific marketing performance metrics (e.g., conversion rates, click-through rates), requiring a data-informed creative approach.

• Maintaining Brand Consistency: Ensuring that all digital assets, from ads to product interfaces, consistently reflect Mochi Health's brand identity across a growing range of campaigns and features.

• Rapid Iteration in a Startup Environment: Adapting quickly to fast-paced project timelines and evolving business needs common in a growth-stage company.

• Cross-Functional Alignment: Effectively communicating design intent and gathering feedback from diverse stakeholders with different priorities (e.g., marketing, engineering, product).

Learning & Development Opportunities:

• Deepen Marketing Design Expertise: Gain extensive experience in performance marketing design, understanding how visual elements drive user acquisition and engagement in the competitive health tech market.

• Expand UI/UX Skills: Grow into more complex product design responsibilities, contributing to user flows, wireframing, and user interface design for Mochi Health's platform.

• Mentorship from Head of Design: Receive direct guidance and professional development from a senior design leader.

• Industry Exposure: Learn about the unique design challenges and opportunities within the healthcare technology sector.

📝 Enhancement Note: The role presents a clear opportunity to develop skills in performance marketing design and potentially expand into UI/UX. The challenges are typical of a fast-paced startup environment, emphasizing adaptability and strategic thinking.

💡 Interview Preparation

Strategy Questions:

• Design Process & Impact: "Walk me through a digital ad campaign or product feature you designed. What was the objective, your process, your specific contribution, and what was the outcome?" Prepare to discuss how your design choices aimed to meet specific goals.

• Brand Consistency: "How do you ensure brand consistency across various digital assets, especially when working with different campaign objectives or product features?" Be ready to cite examples from your portfolio.

• Collaboration & Feedback: "Describe a time you had to collaborate with a marketer or engineer on a design project. How did you handle differing opinions or feedback?" Focus on your communication and problem-solving approach.

• Tool Proficiency: "How do you leverage Figma/Illustrator/Canva in your workflow to create efficient and high-quality designs?" Be prepared to discuss your preferred tools and techniques.

Company & Culture Questions:

• Mission Alignment: "What interests you about Mochi Health's mission to make healthcare more accessible?" Research the company's current initiatives and articulate your connection to their vision.

• Startup Environment: "How do you thrive in a fast-paced, evolving startup environment?" Discuss your adaptability, proactivity, and comfort with ambiguity.

• Teamwork: "What do you value most in a design team and company culture?" Align your answer with Mochi Health's stated values (excellence, humility, empathy, collaboration).

Portfolio Presentation Strategy:

• Storytelling is Key: Structure your portfolio presentation around compelling narratives for each project. Clearly define the problem, your solution, and the impact.

• Focus on Relevance: Highlight projects that directly align with the job description – digital marketing, branding, and any UI/UX work. Tailor your presentation to Mochi Health's needs.

• Be Data-Driven: If possible, incorporate metrics to demonstrate the success of your designs. Even qualitative feedback is valuable.

• Articulate Your "Why": Be prepared to explain the rationale behind your design decisions at every step. This demonstrates strategic thinking.

• Engage and Discuss: Treat the portfolio review as a collaborative conversation, not just a presentation. Be open to questions and discussions about your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of design strategy, the ability to translate business goals into effective visuals, and a collaborative spirit. The portfolio is the central piece, so practice presenting it with clear narratives and quantifiable results.

📌 Application Steps

To apply for this Associate Product Designer position:

• Submit your application through the provided Greenhouse link.

• Curate Your Portfolio: Select 3-5 of your most relevant projects, emphasizing digital marketing campaigns, branding consistency, and any UI/UX contributions. Ensure your portfolio is easily accessible online and showcases your design process and impact.

• Tailor Your Resume: Highlight experience and skills directly related to digital marketing design, graphic design, proficiency in Figma, Illustrator, and Canva, and collaboration within cross-functional teams. Use keywords from the job description.

• Prepare Your Narrative: Practice presenting your portfolio, focusing on storytelling, articulating your design process, and discussing the measurable impact of your work. Be ready to discuss your understanding of Mochi Health's mission and how your design skills can contribute.

• Research Mochi Health: Familiarize yourself with the company's mission, values, and current online presence. Understand their brand aesthetic and target audience to better tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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