Alternance UX/UI Designer (H/F) - Toulouse

📍 Job Overview

Job Title: Alternance UX/UI Designer (H/F)

Company: Sopra Steria

Location: Toulouse, Occitania, France

Job Type: Full-time (Alternance/Internship)

Category: Design Operations / UX/UI Design

Date Posted: March 24, 2026

Experience Level: Entry-Level (Internship/Apprenticeship)

Remote Status: Hybrid

🚀 Role Summary

• This apprenticeship (alternance) role offers a unique opportunity to immerse yourself in a dynamic Design Studio (SENSE) environment, contributing to large-scale digital transformation projects for major clients in diverse sectors.

• You will gain hands-on experience in user-centered design (UCD) methodologies, from initial research and definition to conception and evaluation, under the guidance of experienced lead UX designers.

• The position involves close collaboration with multi-disciplinary project teams, including consultants, developers, and Product Owners, fostering a deep understanding of integrated project lifecycles.

• This role is ideal for a motivated student looking to develop core UX/UI design skills, including product design, service design, accessibility, eco-design, and graphic design, within a supportive and growth-oriented team.

📝 Enhancement Note: This role is specifically for an "alternance" contract, which is an apprenticeship or internship program common in France, combining work experience with formal education. The duration is specified as 12 months. The target candidate is a student pursuing a Master 2 or final year of design school.

📈 Primary Responsibilities

• Conduct user research activities, including field studies, user interviews, surveys, and existing system audits to gather insights and define user needs.

• Assist in defining product strategy, including developing Impact Maps, defining Minimum Viable Products (MVPs), and identifying North Star Metrics.

• Create user journey maps, personas, and UX Maps to visualize user flows and interactions.

• Design user interfaces through wireframing, mockups, and dynamic prototypes, ensuring alignment with user needs and business objectives.

• Participate actively in user-centered design workshops and collaboration sessions with cross-functional teams.

• Conduct user testing to validate design concepts and gather feedback for iterative improvements.

• Monitor development progress to ensure design integrity and adherence to specifications.

• Integrate specialized expertise such as graphic design, accessibility standards, and eco-design principles into design solutions.

📝 Enhancement Note: The responsibilities clearly outline a comprehensive UX/UI design process, from foundational research and strategy to detailed design and validation. The emphasis on user-centered approach, technical constraints, and business objectives is critical for operations roles that bridge design and business outcomes.

🎓 Skills & Qualifications

Education: Currently pursuing a Master 2 degree or in the final year of a design school or equivalent program.

Experience: Prior experience or a strong academic foundation in UX/UI design principles and methodologies is expected, consistent with an internship or apprenticeship level.

Required Skills:

• Proficient understanding of the user-centered design process stages.

• demonstrated creativity and a personal graphic touch, with the ability to adhere to a design system.

• Familiarity with design and prototyping tools such as Figma and/or Adobe XD.

• Strong analytical and problem-solving skills to address design challenges.

• Excellent communication skills (oral and written) with the ability to articulate design decisions effectively.

Preferred Skills:

• Experience with Agile or SAFe methodologies.

• Knowledge of service design principles and application.

• Understanding of eco-design principles and sustainable design practices.

• Familiarity with Design Ops principles for streamlining design processes.

• Basic understanding of UI animation and interaction design.

📝 Enhancement Note: The educational requirement is specific to the French "alternance" system, targeting students in their final year of higher education. The skills emphasize both technical tool proficiency and a conceptual understanding of user-centered design, which are crucial for operations roles that rely on effective tool utilization and process adherence.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of at least one comprehensive user-centered design project demonstrating the end-to-end design process from research to final design.

• Examples of wireframes, mockups, and interactive prototypes created using tools like Figma or Adobe XD.

• Evidence of applying user research findings to inform design decisions and iterations.

• Documentation of design system components or adherence to existing design systems.

Process Documentation:

• Descriptions of how user research, such as interviews and surveys, was conducted and analyzed.

• Examples of user journey mapping, personas, or UX maps used to define user experiences.

• Walkthroughs of interactive prototyping and user testing phases, including feedback incorporation.

• Explanation of how design decisions were made to address technical constraints and business objectives.

📝 Enhancement Note: For an "alternance" role, a formal portfolio might be less extensive than for experienced hires, but it should clearly demonstrate academic projects that reflect the required skills. The emphasis is on showing the process of design and how it leads to user-centric solutions, which is a core aspect of operations roles.

💵 Compensation & Benefits

Salary Range: As this is an "alternance" (apprenticeship/internship) position, compensation will be in accordance with French law and collective bargaining agreements for apprenticeships. This typically involves a percentage of the minimum wage, influenced by age and the specific apprenticeship contract. The exact salary will be discussed during the interview process.

Benefits:

• Telework Agreement: Opportunity to telework up to 2 days per week, depending on project assignments.

• Attractive Benefits Package: Includes health insurance (mutuelle), a Works Council (CSE) offering various benefits and discounts, meal vouchers (titres restaurants), a profit-sharing agreement (accord d’intéressement), and holiday bonuses (primes vacances).

• Training & Development: Access to hundreds of training programs for skill development and career advancement within Sopra Steria.

• Autonomous Learning Platforms: Resources for personal development and continuous learning.

• CDI Opportunities: Significant potential for permanent employment (CDI) after successful completion of the apprenticeship.

Working Hours: Standard full-time working hours, typically 35-40 hours per week, with potential for flexibility as per the telework agreement.

📝 Enhancement Note: For "alternance" roles, salaries are legally regulated. The benefits listed are standard for Sopra Steria employees and will apply to the intern. The mention of CDI opportunities is a significant draw for apprenticeships, indicating a potential long-term career path.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, Consulting, Digital Transformation. Sopra Steria operates across sectors like Aeronautics, Transport, Energy, Banking, and Defense, indicating a need for adaptable and industry-aware operations professionals.

Company Size: Large Enterprise (51,000+ employees globally). This scale suggests structured processes, potential for specialized roles within operations, and ample opportunities for career development.

Founded: The company's history dates back to 1968, demonstrating stability and extensive experience in the IT and consulting sector.

Team Structure:

• The SENSE Design Studio comprises over thirty designers located in Paris and Toulouse, forming a specialized unit within Sopra Steria.

• This team works on large-scale projects for major clients, implying a matrixed reporting structure where designers report to lead UX designers and project managers.

Methodology:

• User-Centered Design (UCD): The core methodology for the Design Studio, ensuring that user needs are paramount in all project phases.

• Data-Driven Decision Making: While not explicitly stated for design, the broader company context in IT and consulting implies a strong reliance on data analysis for project success and operational efficiency.

• Agile & SAFe Frameworks: The team works with various project methodologies, including Agile and SAFe, indicating a need for adaptable operations professionals.

Company Website: https://www.soprasteria.com/

📝 Enhancement Note: Sopra Steria's description highlights its role as a major European Tech player focused on digital transformation. The SENSE Design Studio is positioned as a center of excellence, emphasizing innovation and user experience. For operations roles, this means working within a structured yet innovative environment with a strong focus on client impact and technological advancement.

📈 Career & Growth Analysis

Operations Career Level: This role is an entry-level Apprenticeship/Internship (Alternance) position, designed for students to gain foundational practical experience in UX/UI Design within a professional operations context. It's a stepping stone to more senior design or operations roles.

Reporting Structure: The apprentice will report to a lead UX designer within the SENSE Design Studio and will collaborate closely with various project teams, including consultants, developers, and Product Owners. This structure provides mentorship and exposure to diverse project dynamics.

Operations Impact: While primarily a design role, the apprentice's work directly impacts the usability and effectiveness of business applications. By ensuring user-centricity, they contribute to client satisfaction, operational efficiency, and the successful adoption of digital solutions, which are key GTM and revenue enablement outcomes.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in areas like graphic design, accessibility, eco-design, and product/service design.

• Methodology Mastery: Gain practical experience with various project management frameworks (Agile, SAFe) and design processes.

• Industry Exposure: Work on diverse projects across multiple sectors (aeronautics, finance, etc.), broadening industry knowledge.

• Career Transition: Strong potential for conversion to a permanent CDI contract post-apprenticeship, leading to further career progression within Sopra Steria's operations or design teams.

• Innovation Projects: Chance to engage in innovation projects within the Design Studio, fostering creative problem-solving.

📝 Enhancement Note: The growth path from an "alternance" role in design within a large tech consultancy is typically towards specialized design roles or potentially into project management or operations roles that require a strong understanding of user experience and digital product development.

🌐 Work Environment

Office Type: The role is based in Toulouse, France, within Sopra Steria's facilities, which are designed to foster collaboration and innovation. The workplace supports a hybrid model.

Office Location(s): 7 Rue du Professeur Pierre Vellas, 31300 Toulouse, France. This location is part of Sopra Steria's operational footprint in the Occitanie region.

Workspace Context:

• Collaborative Spaces: The SENSE Design Studio environment is described as young, dynamic, and friendly, encouraging team life and knowledge sharing.

• Tools & Technology: Access to industry-standard design tools like Figma and Adobe XD is provided. The company likely offers a robust IT infrastructure to support design and development work.

• Team Interaction: Regular interaction with a multidisciplinary team (designers, consultants, developers, POs) is expected, facilitating learning and cross-functional understanding.

Work Schedule: The standard work week is likely 35-40 hours, with the possibility of up to 2 days of telework per week, offering a degree of flexibility for managing personal time and work-life balance. This flexibility is crucial for operations roles that often require focused work periods.

📝 Enhancement Note: The hybrid work arrangement is a key feature, balancing in-office collaboration with remote work flexibility, which is becoming standard for many professional roles, including those in operations and design.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and cover letter, assessing academic background, relevant skills, and motivation for an "alternance" role.

• Technical/Skills Assessment: Possibly a practical exercise or a portfolio review to evaluate design skills, tool proficiency (Figma/Adobe XD), and understanding of UCD principles.

• Behavioral Interview: Discussion to assess motivation, teamwork ability, problem-solving approach, and cultural fit with Sopra Steria and the SENSE team. Questions may focus on how you handle challenges, collaborate, and learn.

• Final Interview: May involve a discussion with a senior member of the design team or a hiring manager to confirm suitability and discuss the specific project.

Portfolio Review Tips:

• Showcase Process: Clearly articulate the problem, your approach, the tools used, your role, and the outcome for each project. Focus on the "why" behind your design decisions.

• Highlight UCD: Demonstrate how you incorporated user feedback, research, and business needs into your designs.

• Tool Proficiency: Ensure your prototypes are well-executed and showcase your skills in Figma or Adobe XD.

• Visual Polish: Present your work cleanly and professionally; attention to detail is key.

• Tailor to Role: Emphasize projects that align with the responsibilities mentioned (e.g., user research, interface design, testing).

Challenge Preparation:

• Be prepared to discuss your understanding of the user-centered design process and its importance in business application development.

• Think about how you would approach a design problem for a specific industry (e.g., aeronautics, banking) given limited information.

• Practice articulating your design rationale and how your solutions meet user needs and business goals.

• Research Sopra Steria and the SENSE Design Studio to understand their values and project types.

📝 Enhancement Note: For an "alternance" role, the interview process will likely focus more on potential, learning ability, and foundational knowledge rather than extensive experience. Demonstrating a strong understanding of design processes and a passion for user experience will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be a primary tool for UI design, prototyping, and collaboration. Proficiency is highly valued.

• Adobe XD: An alternative or complementary tool for UI/UX design and prototyping. Familiarity is beneficial.

• Prototyping Tools: Beyond Figma/XD, other tools for creating interactive prototypes may be used or encountered.

Analytics & Reporting:

CRM & Automation:

Design System Tools:

• Experience or understanding of how to work with and contribute to design systems is a plus, ensuring consistency across applications.

📝 Enhancement Note: The tech stack is heavily centered on design tools. For operations professionals in related fields, understanding how UX/UI design integrates with their tools (CRM, marketing automation, sales enablement platforms) is crucial for cross-functional collaboration and achieving GTM goals.

👥 Team Culture & Values

Operations Values:

• User Focus: A paramount value, ensuring all design and development efforts are centered around user needs and experiences.

• Collaboration: Strong emphasis on teamwork and knowledge sharing within the SENSE Design Studio and with project teams.

• Excellence & Quality: Commitment to delivering high-quality design solutions and adhering to best practices in UX/UI, accessibility, and eco-design.

• Innovation: Encouraging creative problem-solving and exploration of new design approaches and technologies.

• Continuous Learning: Valuing personal and professional development, with ample opportunities for skill enhancement.

Collaboration Style:

• Cross-Functional Integration: Designers work closely with consultants, developers, and Product Owners, requiring clear communication and mutual respect for different expertise.

• Feedback Culture: Openness to constructive feedback during design reviews and user testing to drive continuous improvement.

• Knowledge Sharing: The team actively promotes sharing best practices, tool tips, and project learnings, creating a supportive learning environment.

📝 Enhancement Note: The team culture emphasizes collaboration and user-centricity, which are essential for effective operations teams. Understanding these values helps candidates align their approach and demonstrate cultural fit during interviews.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Technical/Business Constraints: A common challenge in UX/UI design is finding solutions that satisfy users while remaining technically feasible and aligned with business goals.

• Working Across Diverse Industries: Adapting design approaches to fit the unique requirements and user bases of sectors like aeronautics, banking, and defense.

• Integrating New Methodologies: Staying current with evolving design trends, tools, and practices (e.g., AI in design, advanced eco-design).

• Effective Communication: Clearly articulating design decisions and rationale to non-design stakeholders.

Learning & Development Opportunities:

• Formal Training: Access to extensive training programs provided by Sopra Steria to develop technical and soft skills.

• Mentorship: Guidance from experienced lead UX designers and senior team members.

• Project Variety: Exposure to a wide range of projects offers practical learning experiences across different domains and complexities.

• Industry Events: Potential opportunities to attend workshops, conferences, or webinars related to design and technology.

• Specialization Pathways: Focus on developing expertise in niche areas like accessibility or eco-design, creating specialized career paths.

📝 Enhancement Note: The challenges listed are typical for design roles within a large consultancy, and overcoming them provides significant learning opportunities, directly relevant to developing robust operations professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe your understanding of the user-centered design process and why it's crucial for business applications." (Prepare examples from academic projects.)

• "How would you approach designing a new feature for a banking application, considering both user needs and security constraints?" (Focus on your problem-solving methodology.)

Company & Culture Questions:

• "Why are you interested in an 'alternance' role specifically at Sopra Steria and within the SENSE Design Studio?" (Research Sopra Steria's values and the studio's mission.)

• "What do you know about our work in sectors like aeronautics or defense, and how do you think design plays a role there?" (Showcase your research and industry awareness.)

Portfolio Presentation Strategy:

• Storytelling: Structure your portfolio presentations as narratives, detailing the problem, your process, your contributions, and the results.

• Visual Clarity: Use high-quality visuals for mockups, wireframes, and prototypes. Ensure easy navigation.

• Process Focus: Emphasize how you used research and user feedback to drive your design decisions.

• Tool Demonstration: Be ready to briefly explain your workflow in Figma or Adobe XD and highlight key features you utilized.

• Conciseness: Prepare to present your key projects within the allotted time, focusing on the most relevant work.

📝 Enhancement Note: Preparing for these questions will help candidates demonstrate not only their design skills but also their understanding of business context, collaborative potential, and alignment with Sopra Steria's operational culture.

📌 Application Steps

To apply for this operations-adjacent design position:

• Submit your application through the provided link on the Sopra Steria careers portal.

• Tailor your CV and cover letter: Highlight your academic background, any relevant project experience (even academic), and your motivation for pursuing an "alternance" in UX/UI design with Sopra Steria. Emphasize skills like user research, Figma/Adobe XD, and understanding of UCD.

• Prepare your portfolio: Ensure it includes at least one well-documented design project showcasing your process from research to final design. Be ready to present this effectively.

• Research Sopra Steria: Understand their mission, values, and the types of projects the SENSE Design Studio undertakes. Familiarize yourself with their work in various industries.

• Practice interview responses: Prepare for common interview questions related to your skills, motivation, teamwork, and problem-solving approach, using examples from your academic or project work.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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