Intermediate UX Designer

📍 Job Overview

Job Title: Intermediate UX Designer

Company: Symbiotic Digital

Location: Willowdale East (Newtonbrook), Ontario, Canada

Job Type: Contract, Part-Time

Category: UX/UI Design & Product Experience

Date Posted: 2026-06-17

Experience Level: Intermediate (5-10 years estimated)

Remote Status: On-site

🚀 Role Summary

• Design intuitive, user-friendly, and visually compelling digital experiences across web and mobile platforms, focusing on optimizing usability and engagement.

• Leverage user research, prototyping, and modern AI-enabled design tools to inform and iterate on product functionality and user interface design.

• Translate user insights and stakeholder requirements into comprehensive design artifacts, including sitemaps, user flows, customer journey maps, wireframes, mockups, and interactive prototypes.

• Collaborate closely with cross-functional teams and stakeholders to define product vision, design strategy, and ensure the delivery of elegant, effective solutions.

📝 Enhancement Note: The role is explicitly stated as an "Intermediate UX Designer" and mentions a duration of 8 months, indicating a contract position. The part-time nature (2-3 days per week) is also a key characteristic. The location is specific to Willowdale East (Newtonbrook), Ontario, which is a part of the greater Toronto area, implying an on-site requirement within that region.

📈 Primary Responsibilities

• Craft effective, user-friendly, and visually appealing user interfaces for digital displays, publications, media, and other creative assets.

• Design and iterate on overall product functionality to deliver exceptional user experiences, informed by rigorous user testing and feedback loops.

• Apply user-centered design principles throughout the design lifecycle, rapidly testing and iterating on designs to ensure optimal usability and effectiveness.

• Conduct comprehensive user research, including user interviews, surveys, and usability testing, to gather actionable insights.

• Translate research findings and user insights into detailed design artifacts such as sitemaps, user flows, customer journey maps, wireframes, mockups, and clickable prototypes.

• Utilize AI-powered design assistants and analytics tools to generate design concepts, analyze user behavior patterns, and support data-driven decision-making.

• Collaborate effectively with product managers, developers, and other stakeholders to define product vision, design strategy, and project requirements.

• Proactively identify design problems and develop elegant, effective, and user-centric solutions.

• Systematically gather and incorporate user feedback to continuously improve existing interfaces and user experiences.

📝 Enhancement Note: The responsibilities are detailed, emphasizing a full-cycle UX design process from research to iteration and implementation. The inclusion of "AI-powered tools" and "user-centered design principles" highlights the modern approach expected. Emphasis on "digital displays, publications, media, and other creative assets" suggests a broader scope than typical product design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Human-Computer Interaction (HCI), Design, Psychology, or a related field is typically beneficial for UX roles.

Experience: A minimum of 5-10 years of experience in UX/UI design, with a significant portion focused on designing complex digital services from concept through to production.

Required Skills:

• Demonstrated experience designing complex digital services from initial concept to final production.

• Strong understanding and practical application of information architecture, interaction design, and core UX principles.

• Hands-on proficiency with industry-standard design and prototyping tools, specifically Figma and Axure.

• Proven ability to deliver comprehensive design artifacts, including detailed user flows, wireframes, high-fidelity mockups, and interactive clickable prototypes.

• Experience conducting user research methodologies and leading usability testing sessions.

• Experience designing digital services with a strong focus on accessibility standards and best practices.

• Experience leveraging AI tools to support UX/UI design activities, including AI-assisted wireframing and user behavior analysis. Preferred Skills:

• Knowledge of network security principles and network protocols.

📝 Enhancement Note: The "Must-Have" qualifications directly translate into required skills. The "General Skills" are also considered essential for this role. The "Desirable Skills" are noted as preferred. The experience level is inferred from "Intermediate" and the scope of responsibilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive digital portfolio is mandatory for all applications, showcasing a range of UX/UI design work.

• The portfolio must demonstrate experience designing complex digital services from concept to production, highlighting problem-solving approaches.

• Showcase the ability to translate user insights into actionable design artifacts, including sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.

• Include examples of user research, usability testing, and how feedback was incorporated into design iterations.

• Demonstrate a strong understanding and application of accessibility principles in design solutions.

• Highlight the use of AI-powered tools in the design process, illustrating how they supported concept generation or analysis. Process Documentation:

• Candidates should be prepared to discuss their design process, including how they approach user research, ideation, prototyping, and testing.

• Evidence of iterative design processes, showing how user feedback influenced design changes, is highly valued.

• Ability to articulate the rationale behind design decisions, connecting them to user needs, business goals, and technical constraints.

• Familiarity with agile methodologies and how UX integrates into development sprints.

📝 Enhancement Note: The explicit requirement for a digital portfolio and the evaluation criteria heavily influence these requirements. The emphasis on "complex digital services" and "AI-powered tools" necessitates portfolio content that reflects these specific aspects.

💵 Compensation & Benefits

Salary Range: Based on the "Intermediate" experience level, contract duration (8 months), part-time nature (2-3 days/week), and location in Toronto, Ontario, Canada, a competitive hourly rate for an Intermediate UX Designer typically falls within the range of CAD $45 - $70 per hour. This estimate is based on industry benchmarks for contract UX/UI roles in major Canadian tech hubs, considering the specific skills required (Figma, Axure, AI tools, accessibility).

Benefits:

• As this is a contract position, standard full-time employee benefits (health insurance, retirement plans) may not be included.

• Potential for extended contract duration based on performance and project needs.

• Opportunity to work with a diverse range of clients and projects, offering broad professional exposure.

• Experience with AI-enabled design tools and modern UX methodologies, enhancing professional skills.

• Professional development opportunities through exposure to complex digital service design challenges.

Working Hours: This is a part-time engagement, requiring 2–3 days per week. The specific days and hours will be agreed upon with the hiring manager and team, likely aligning with standard business hours in the Toronto time zone.

📝 Enhancement Note: Salary is estimated based on market data for contract UX designers in Toronto, considering the specified experience level and part-time nature. Benefits are described in the context of a typical contract role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, IT Consulting, Recruitment. Symbiotic Digital positions itself as a provider of "IT Experts" and focuses on both consulting and recruitment services.

Company Size: Symbiotic Digital is a division of Symbiotic Group Inc. While exact current numbers for Symbiotic Digital aren't provided, Symbiotic Group Inc. likely operates as a medium-sized enterprise given its dual focus on consulting and recruitment, serving "IT & Business leaders" and having a significant presence in Canada. This size suggests a dynamic environment with opportunities for cross-functional interaction.

Founded: Symbiotic Group Inc. (the parent company) was founded prior to 2026, as it is a well-established entity serving IT leaders. Symbiotic Digital is its specific division for IT consulting. This provides a history of experience in the IT staffing and consulting sector.

Team Structure:

• The UX Designer will likely be integrated into project-specific teams, working alongside product managers, developers, and potentially other designers.

• Collaboration will be key, requiring interaction with various stakeholders to define product vision and design strategy.

• As a division of a larger group, there might be a central operations or recruitment team supporting project delivery. Methodology:

• Emphasis on delivering "Proven Results" through "Expert Technical staff" and a "Quality Management System Staff Development Model."

• The company prioritizes providing IT experts who can solve challenging business and IT problems.

• A focus on data-driven insights and user-centered design is evident in the role requirements.

Company Website: https://www.symbioticgroup.com/home-sd/

📝 Enhancement Note: Company context is derived from the provided description, highlighting their dual focus on IT consulting and recruitment, their emphasis on quality and expertise, and their Indigenous ownership. This context suggests a professional, results-oriented environment.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Intermediate," suggesting a professional who can work independently on defined tasks, contribute significantly to design strategy, and mentor junior designers if applicable. They are expected to lead design efforts for complex projects and have a strong command of UX principles and tools.

Reporting Structure: The Intermediate UX Designer will likely report to a Design Lead, Project Manager, or a senior member of the product development team, depending on the specific project structure. They will collaborate closely with product managers and engineering teams.

Operations Impact: The UX Designer's primary impact is on the usability, engagement, and overall effectiveness of digital products. By creating intuitive and user-friendly experiences, they directly influence user satisfaction, adoption rates, and potentially conversion metrics, contributing to the client's business objectives.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like AI-driven design, accessibility, or advanced prototyping techniques.

• Project Leadership: Take on lead design roles for more complex or larger-scale digital service projects.

• Cross-Functional Exposure: Gain broader understanding of product development lifecycles by working with diverse teams and stakeholders.

• Portfolio Expansion: Build a robust portfolio with diverse case studies demonstrating successful design outcomes for complex challenges.

📝 Enhancement Note: The "Intermediate" designation implies a mid-level professional capable of independent contribution and project leadership within their domain. Growth is framed around deepening UX expertise and expanding project scope.

🌐 Work Environment

Office Type: The role is specified as "On-site" in Willowdale East (Newtonbrook), Ontario. This implies working from a client's office or a Symbiotic Digital office location. The environment is expected to be professional and collaborative.

Office Location(s): Willowdale East (Newtonbrook), Ontario, Canada (part of Toronto). This is a specific urban location within the Greater Toronto Area, likely accessible via public transit or car.

Workspace Context:

• A collaborative office environment where interaction with team members (product managers, developers, other designers) is expected.

• Access to necessary design tools and technology within the office workspace.

• Potential for dynamic project-based work environments depending on client engagements.

Work Schedule: The engagement is part-time, requiring 2–3 days per week. This offers flexibility but requires efficient time management to deliver on project milestones within the allocated days. The specific schedule will be negotiated but will likely align with typical business hours.

📝 Enhancement Note: The on-site requirement is a critical factor. The part-time nature also shapes the work environment, emphasizing focused work during designated days.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Resume and portfolio review to assess qualifications against requirements.

• Portfolio Presentation: A 10-minute session where shortlisted candidates present their portfolio, focusing on their UX/UI expertise and demonstrated experience.

• Technical/Behavioral Interview: Discussion covering UX principles, research methods, accessibility, design tools, problem-solving skills, and AI tool usage.

• Stakeholder Interview: Potentially an interview with product managers or project