In-Home Design Consultant ($150k-250k)

📍 Job Overview

Job Title: In-Home Design Consultant

Company: Express Flooring

Location: Long Beach, CA

Job Type: 1099 – Direct Seller

Category: Sales Operations / GTM (Go-to-Market)

Date Posted: 2026-08-12

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role is a crucial part of the Go-to-Market (GTM) strategy, focusing on direct customer engagement and revenue generation within a defined territory.

• The In-Home Design Consultant acts as the primary client-facing representative, translating marketing-generated leads into closed sales through expert consultation and product presentation.

• Success in this position is directly tied to individual sales performance, pipeline management, and the ability to consistently meet and exceed revenue targets.

• This role requires a strong understanding of consultative sales processes and the ability to operate independently, managing a personal schedule and client interactions to maximize earning potential.

📝 Enhancement Note: While titled "In-Home Design Consultant," this role is fundamentally a high-commission sales position with a strong GTM and direct sales operations component. The focus is on driving revenue through in-person client interactions, making it distinct from traditional internal sales operations or pure design roles. The 1099 status indicates a contractor role, emphasizing entrepreneurial drive and self-management.

📈 Primary Responsibilities

• Conduct in-home consultations with homeowners, assessing their needs, lifestyle, and project goals to propose tailored flooring solutions.

• Build rapport and trust with potential clients, effectively communicating product benefits, design recommendations, and financing options.

• Prepare accurate project estimates and measurements, ensuring a clear understanding of scope and cost for the customer.

• Drive the sales cycle from initial consultation to closed deal, aiming for a one-call-close strategy where appropriate.

• Educate customers on available promotions and financing to facilitate purchase decisions and maximize deal value.

• Collaborate with internal support and installation teams to ensure a seamless customer journey post-sale.

• Proactively manage and organize a daily schedule of appointments to maximize efficiency and client engagement.

• Consistently achieve and exceed individual sales quotas and revenue targets within the assigned geographic market.

• Maintain detailed records of customer interactions, sales activities, and pipeline status within the company's CRM system.

📝 Enhancement Note: The responsibilities emphasize a direct sales approach where the consultant is responsible for the entire sales cycle, from lead qualification (via pre-scheduled appointments) to closing. This requires strong client management and deal execution skills, aligning with GTM operations focused on revenue acquisition.

🎓 Skills & Qualifications

Education: High school diploma or equivalent; college degree preferred.

Experience: 2+ years of experience in in-home sales, outside sales, or consultative sales roles.

Required Skills:

• Proven track record of meeting or exceeding sales goals in a commission-based environment.

• Exceptional communication, presentation, and interpersonal skills for effective client engagement.

• Strong consultative selling abilities, with a focus on understanding and addressing customer needs.

• Demonstrated ability to build rapport and establish trust quickly with diverse clientele.

• Entrepreneurial mindset with strong self-management, time management, and pipeline management skills.

• Confidence and competence in a one-call-close sales environment.

• Ability to travel within an assigned market and manage a dynamic schedule of in-home appointments.

• Physical capability to lift and move product samples and materials up to 55 lbs.

• Valid driver's license and reliable personal transportation. Preferred Skills:

• Experience in the flooring, home improvement, or interior design industries.

• Familiarity with CRM software for managing sales activities and customer data.

• Proficiency in preparing accurate project estimates and measurements.

• Experience educating customers on financing options and promotional offers.

• Strong negotiation and closing skills.

📝 Enhancement Note: The emphasis on a "one-call-close" environment and managing a schedule of in-home appointments suggests a need for candidates who are highly efficient, persuasive, and capable of closing deals on the spot, aligning with high-volume GTM sales operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Documented success in achieving and exceeding sales targets, with quantifiable results (e.g., revenue generated, conversion rates).

• Case studies showcasing consultative sales processes, demonstrating how you understood client needs and presented tailored solutions.

• Examples of managing a sales pipeline from lead generation (appointments) to closed deal, highlighting efficiency and closing strategies.

• Evidence of effective client relationship management and customer satisfaction outcomes. Process Documentation:

• Showcase your approach to in-home consultations, from initial client interaction to proposal and closing.

• Detail your method for accurately measuring spaces and preparing project estimates.

• Illustrate how you educate clients on product options, financing, and promotions to drive sales decisions.

• Provide examples of how you have partnered with internal teams (e.g., installation, support) to ensure a positive customer experience post-sale.

📝 Enhancement Note: While not a traditional operations role requiring system configuration, a portfolio for this sales-focused position should highlight the candidate's personal sales process, client management strategies, and ability to leverage company resources to close deals efficiently. Quantifiable sales achievements are paramount.

💵 Compensation & Benefits

Salary Range: $150,000 - $250,000 USD annually (Uncapped Commission)

Benefits:

• Pre-scheduled appointments: Marketing efforts consistently drive new opportunities, eliminating the need for cold calling.

• Company-provided tools: iPad and measuring tools are supplied to facilitate consultations and sales processes.

• Dedicated support: Access to internal teams for pre-sale and post-sale customer support.

• Trusted brand: Represent a well-established company with a strong reputation and satisfied customer base.

• Comprehensive training: A 7-week paid training program covering product knowledge, sales techniques, and company systems, with ongoing coaching and development.

• Optional contractor benefits program: Access to discounts and resources for independent contractors.

Working Hours: While the role is commission-based and flexible in terms of daily structure, significant evening and weekend availability is required to align with customer schedules. The expectation is to manage a full-time workload equivalent to approximately 40 hours per week, distributed to maximize client accessibility.

📝 Enhancement Note: The salary is entirely commission-based, with a significant earning potential for high performers. The benefits focus on providing support structures and resources that enable sales consultants to maximize their earning capacity within a 1099 contractor framework. The "optional contractor benefits program" suggests that traditional employee benefits like health insurance are not included but may be available through a third-party provider.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail / Home Improvement / Flooring Solutions. Express Flooring operates in multiple states, positioning itself as a leading provider of residential and commercial flooring. This industry context means a focus on consumer needs, installation logistics, and competitive market pricing.

Company Size: Express Flooring is a growing company, indicating a dynamic environment where individual contributions can have a significant impact. For operations professionals, this often means a blend of established processes and opportunities to influence future workflows.

Founded: The company's founding date is not specified, but its description as "rapidly expanding" suggests a mature yet growth-oriented organization. This implies a focus on scalable processes and efficient operations to support expansion.

Team Structure:

• The In-Home Design Consultant role operates within the sales division, likely reporting to a Sales Manager or Regional Sales Director.

• While primarily an individual contributor role, consultants collaborate closely with internal support teams (e.g., scheduling, order processing, installation coordination) and marketing teams that generate leads.

• This structure emphasizes a GTM approach where sales, marketing, and operations functions are aligned to drive customer acquisition and satisfaction. Methodology:

• Data-driven decision-making is implied through the focus on sales goals, performance metrics, and the need for efficient pipeline management.

• Workflow optimization is crucial for consultants to manage their schedules effectively and maximize the number of client consultations and sales.

• Automation is likely leveraged by the company for lead distribution, appointment scheduling, and customer relationship management, supporting the consultants' efforts.

Company Website: http://www.expressflooring.com/

📝 Enhancement Note: The company's growth trajectory suggests a need for efficient sales operations and a focus on customer acquisition. Consultants will likely work within systems designed to manage leads and support the sales process, requiring an understanding of how their individual performance contributes to broader GTM objectives.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry to mid-level position within a direct sales GTM framework. It's ideal for individuals with foundational sales experience looking to leverage their skills for significant income potential in a field sales capacity. The emphasis is on execution and revenue generation rather than strategic operations planning.

Reporting Structure: Consultants typically report to a Sales Manager or Regional Sales Lead who oversees performance metrics, provides coaching, and ensures adherence to sales processes. Collaboration extends to internal support teams critical for order fulfillment and customer satisfaction.

Operations Impact: The direct impact of this role is on revenue generation. Each successful consultation and sale contributes directly to the company's top-line growth. Efficient sales operations (through the consultant's personal management and company support) directly influence the company's ability to scale and meet market demand.

Growth Opportunities:

• Sales Leadership: Successful consultants can advance into Sales Management roles, leading teams of consultants, coaching performance, and contributing to sales strategy.

• Specialization: Potential to specialize in specific product lines or customer segments (e.g., commercial accounts) as the company expands.

• Performance-Based Advancement: Continuous high performance can lead to increased client opportunities, higher commission earnings, and recognition within the organization.

• Skill Development: Ongoing training and coaching provide opportunities to hone consultative selling, negotiation, and product expertise, enhancing long-term career viability in sales.

📝 Enhancement Note: Career growth is primarily aligned with sales progression. While not a traditional "operations" career path, the role requires operational discipline in personal time and pipeline management, which are foundational skills for future sales leadership or more strategic GTM roles.

🌐 Work Environment

Office Type: This is an in-home, field-based sales role. Consultants operate primarily from their own vehicles and directly within clients' homes across a designated geographic territory.

Office Location(s): The role is based in Long Beach, CA, requiring consultants to serve customers within this metropolitan area and potentially surrounding regions.

Workspace Context:

• The consultant's personal vehicle serves as their primary mobile office, requiring organization and professionalism.

• The client's home is the primary workspace for consultations, demanding strong interpersonal skills and adaptability to different environments.

• Company-provided tools (iPad, measuring device) support the on-site work.

• Collaboration with internal teams (support, scheduling) occurs remotely via phone or digital platforms.

Work Schedule: The role demands significant flexibility, with a requirement to work evenings and weekends to accommodate customer availability. While not a fixed 9-to-5, the expectation is to manage a workload equivalent to a full-time position, ensuring consistent client engagement and sales activity.

📝 Enhancement Note: The work environment is highly autonomous and requires significant self-discipline. Success hinges on the consultant's ability to effectively manage their time and resources in a field-based capacity, mirroring the demands of many field operations roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess relevant sales experience, track record, and alignment with the role's requirements.

• Phone/Video Interview: An opportunity to discuss your sales background, motivations, and understanding of consultative selling. Expect questions about your approach to client interactions and closing.

• In-Home Simulation/Role-Play: You may be asked to demonstrate your consultative sales approach, potentially through a simulated in-home consultation or role-playing scenario.

• Final Interview: Potentially with a Sales Manager or Director to discuss performance expectations, compensation structure, and long-term fit within the company's growth plans.

Portfolio Review Tips:

• Quantify Achievements: Present sales results with specific numbers (e.g., "Exceeded quota by 15% in Q3 2025," "Closed an average of 10 deals per month").

• Showcase Process: Detail your methodology for in-home consultations, from initial needs assessment to closing the sale. Use a step-by-step approach.

• Highlight Client Focus: Provide examples of how you built rapport, addressed objections, and ensured customer satisfaction.

• Demonstrate Problem-Solving: Include a case study where you faced a challenging sales situation and how you successfully navigated it to achieve a positive outcome.

• Tailor to Express Flooring: Research the company's products and target market to show how your skills and experience align with their specific business needs.

Challenge Preparation:

• Be prepared to discuss your strategies for managing a sales pipeline and prioritizing leads effectively.

• Practice articulating your value proposition and how you can contribute to Express Flooring's revenue goals.

• Anticipate questions about your experience with commission-only roles and how you maintain motivation and performance.

• Familiarize yourself with common flooring types and considerations to demonstrate product interest and aptitude.

📝 Enhancement Note: The interview process will heavily focus on sales acumen, closing ability, and self-management. A strong portfolio demonstrating quantifiable sales success and a clear consultative sales process will be critical for advancing.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Likely a platform like Salesforce, HubSpot, or a proprietary system used for managing leads, tracking customer interactions, logging sales activities, and forecasting. Proficiency in CRM usage is essential for pipeline management and reporting.

• Company-Provided iPad: Used for accessing customer information, product catalogs, design visualization tools, preparing estimates, and potentially processing sales agreements electronically.

• Measuring Tools: Specific devices provided by the company for accurate on-site measurements.

Analytics & Reporting:

• Consultants will likely access dashboards or reports showing their individual sales performance against goals, conversion rates, and pipeline status.

• Familiarity with interpreting basic sales metrics (e.g., close rate, average deal size, lead-to-appointment conversion) is beneficial. CRM & Automation:

• While consultants are not typically system administrators, they will be end-users of CRM and potentially other sales enablement tools.

• Understanding how to effectively input data and leverage the CRM to manage their territory and client interactions is key.

• The company likely uses marketing automation to generate and distribute leads to consultants.

📝 Enhancement Note: The primary technology focus is on tools that support direct sales and client management in the field. Consultants are expected to be proficient users of these systems to manage their business effectively and report on performance.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and meeting customer needs to deliver exceptional in-home experiences and drive satisfaction.

• Results-Oriented: Emphasis on achieving and exceeding sales targets, with a clear understanding that performance directly impacts earnings.

• Integrity & Trust: Building trust with homeowners is paramount in an in-home sales environment.

• Efficiency & Productivity: Maximizing the number of consultations and sales through effective time management and process adherence.

• Continuous Improvement: A willingness to learn new products, sales techniques, and adapt to market demands.

Collaboration Style:

• Independent Execution: Consultants are expected to manage their territories and schedules autonomously.

• Cross-Functional Support: While working independently, they rely on and collaborate with internal support teams (e.g., scheduling, installation) for a seamless customer experience.

• Information Sharing: May involve sharing best practices or market feedback with other consultants or sales leadership, though direct team collaboration is less frequent than in an office environment.

📝 Enhancement Note: The culture likely blends entrepreneurial independence with a strong focus on achieving company-wide sales objectives. Consultants are expected to be self-starters who can also work effectively within the company's support structure.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Only Earnings: The primary challenge is the reliance on commission, requiring consistent sales performance to achieve income goals. Managing income variability is key.

• One-Call-Close Environment: The pressure to close deals during the initial consultation requires high confidence, persuasive skills, and the ability to handle objections effectively.

• Scheduling & Travel: Managing a dynamic schedule across a geographic territory, including evening and weekend appointments, demands strong organizational skills and personal resilience.

• Product Knowledge: Staying current with a wide range of flooring products, their applications, and benefits requires ongoing learning.

Learning & Development Opportunities:

• Paid Sales Training: A comprehensive 7-week program that provides foundational knowledge and skills for success.

• Ongoing Coaching: Access to sales leadership for continuous development, performance feedback, and strategy refinement.

• Product Training: Regular updates and training on new flooring materials, technologies, and design trends.

• Mentorship: Potential to learn from experienced top-performing consultants within the organization.

📝 Enhancement Note: The role presents significant challenges related to autonomy and performance-based compensation, but these are balanced by robust training and ongoing support designed to foster continuous professional growth in sales.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting an in-home sales consultation, from initial greeting to closing the deal." (Focus on needs assessment, solution presentation, objection handling, and closing techniques.)

• "How do you manage your schedule and prioritize appointments when working in a field sales role with varying client availability?" (Highlight your organizational skills, time management strategies, and ability to optimize travel.)

• "Tell me about a time you had to close a sale on the first call. What was your approach, and what was the outcome?" (Prepare a concise case study demonstrating your ability to drive immediate sales.)

• "How do you stay motivated and maintain peak performance in a commission-only sales environment?" (Discuss your intrinsic motivators, goal-setting strategies, and resilience.) Company & Culture Questions:

• "What do you know about Express Flooring and our products?" (Research their website thoroughly, focusing on their market position, product lines, and customer service philosophy.)

• "How do you align with a company that emphasizes both independence and a structured sales process?" (Emphasize your entrepreneurial spirit while demonstrating your ability to follow established protocols.)

• "How do you ensure a positive customer experience, even after the sale is made?" (Discuss your understanding of post-sale support and collaboration with internal teams.) Portfolio Presentation Strategy:

• Quantify Everything: For each case study or example, provide specific metrics (revenue, conversion rates, client satisfaction scores).

• Tell a Story: Structure your portfolio examples as narratives: the challenge, your approach, the actions taken, and the measurable results.

• Focus on Process: Clearly articulate how you achieved results, not just what you achieved. Detail your consultative sales methodology.

• Showcase Adaptability: Be ready to discuss how you adapt your approach to different client personalities and situations.

• Visual Aids (Optional but Recommended): If you have examples of proposals, sales materials you've used, or even anonymized success metrics, consider how to present them effectively.

📝 Enhancement Note: Interview preparation should focus heavily on demonstrating sales acumen, closing ability, and a strong understanding of the consultative sales process within an in-home setting. Quantifiable achievements and a clear, repeatable sales methodology are key.

📌 Application Steps

To apply for this In-Home Design Consultant position:

• Submit your application through the Express Flooring careers portal.

• Tailor your resume: Highlight your experience in in-home sales, outside sales, or consultative roles, emphasizing quantifiable achievements and your ability to meet sales targets. Use keywords like "consultative selling," "closing," "pipeline management," and "customer relationship building."

• Prepare your portfolio: Gather examples of successful sales engagements, focusing on case studies that demonstrate your consultative process, problem-solving skills, and revenue generation. Quantify your achievements whenever possible.

• Practice your pitch: Be ready to articulate your sales philosophy, your approach to in-home consultations, and why you are a strong fit for a commission-based, field sales role.

• Research Express Flooring: Understand their products, services, company values, and market position to demonstrate genuine interest and align your responses with their business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.