Graphic Designer - Mercure Miri City Centre

📍 Job Overview

Job Title: Graphic Designer - Mercure Miri City Centre

Company: AccorHotel

Location: Miri, Sarawak, Malaysia

Job Type: Full-time, Permanent

Category: Marketing / Creative & Media / Hospitality / Art & Design

Date Posted: 2026-05-15

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Develop and execute compelling visual content strategies to elevate the Mercure Miri City Centre brand across all guest touchpoints.

• Drive brand consistency and visual storytelling through the creation of high-quality graphic assets for both print and digital channels.

• Collaborate with various hotel departments to translate marketing objectives into impactful visual communications.

• Manage and maintain a comprehensive digital asset library, ensuring easy access and adherence to brand standards.

• Contribute to the hotel's commitment to sustainability and eco-conscious practices through design choices and asset management.

📝 Enhancement Note: This role is specifically tailored for the hospitality sector, requiring a graphic designer to not only possess strong design skills but also an understanding of hotel branding, guest experience, and the unique visual communication needs within this industry. The emphasis on Green Key certification suggests a preference for designers who can align their work with sustainability initiatives.

📈 Primary Responsibilities

• Design and produce a wide range of print and digital marketing collateral, including but not limited to brochures, flyers, menus, room directories, signage, social media graphics, website banners, and email newsletters.

• Ensure strict adherence to Mercure Miri City Centre's brand guidelines, including logo usage, color palettes, typography, and overall visual identity, across all created assets.

• Create visually engaging content for social media platforms (Instagram, Facebook, LinkedIn) to enhance online presence and guest engagement.

• Perform photo retouching and editing for high-quality marketing materials featuring hotel rooms, F&B offerings, events, and amenities.

• Provide design support to various hotel departments, such as Sales, Events, Food & Beverage, and Front Office, for their promotional materials and internal communications.

• Organize, categorize, and maintain the hotel's digital asset management system (DAM), including photographs, logos, fonts, and design templates.

• Stay updated on current design trends and digital marketing best practices to continuously improve the visual appeal and effectiveness of hotel communications.

📝 Enhancement Note: The core responsibilities highlight a need for versatility in design applications, from traditional print materials to dynamic digital content. The inclusion of assisting various departments indicates a collaborative role requiring adaptability and strong project management skills to meet diverse design requests within tight deadlines typical of a hotel environment.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Fine Arts, Digital Media, or a related field is typically expected for professional graphic design roles. Equivalent practical experience and a strong portfolio may be considered.

Experience: Minimum of 2 years of professional graphic design experience, with a specific focus on the hospitality, tourism, or hotel industry.

Required Skills:

• Advanced proficiency in Canva for rapid content creation and social media visuals.

• Expert-level skills in Adobe Creative Suite, specifically Photoshop, Illustrator, and InDesign, for professional design work.

• Demonstrated ability in visual storytelling through a strong and diverse portfolio.

• Familiarity with social media content creation best practices and digital marketing strategies.

• Meticulous attention to detail, ensuring brand consistency and high visual quality in all outputs.

• Excellent communication and interpersonal skills for effective collaboration with hotel departments and stakeholders.

Preferred Skills:

• Experience with Digital Asset Management (DAM) systems.

• Knowledge of basic video editing or animation for social media content.

• Understanding of UI/UX principles for web design elements.

• Experience with photography and lighting for product/amenity shots.

📝 Enhancement Note: The explicit mention of advanced proficiency in Canva alongside Adobe Creative Suite is a strong indicator that the role requires both professional-grade design capabilities and the agility to produce social-media-ready content quickly. The emphasis on hospitality industry experience is critical, suggesting candidates should highlight projects or experience within hotels, resorts, or related travel businesses.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 2 years of professional graphic design work, with a strong emphasis on projects within the hospitality or hotel industry.

• Demonstrations of design versatility across various mediums, including print collateral (brochures, menus) and digital assets (social media graphics, web banners).

• Examples of work that clearly adhere to and maintain brand guidelines, illustrating an understanding of brand consistency.

• Case studies or project descriptions that highlight visual storytelling capabilities and the ability to translate marketing objectives into effective designs.

Process Documentation:

• Ability to articulate the design process from brief to final delivery, including concept development, client feedback integration, and final asset production.

• Examples of how design projects were managed, including timeline adherence and workflow optimization for efficiency.

• Documentation or discussion of how brand guidelines were implemented and maintained across multiple design projects.

• Insights into how design solutions were developed to meet specific marketing or communication goals for a hospitality client.

📝 Enhancement Note: For this role, the portfolio is paramount. Candidates must be prepared to walk through their work, explaining their creative process, how they incorporated brand identity, and the impact of their designs, particularly in a hospitality context. Demonstrating efficiency in producing assets for various hotel departments will be a key differentiator.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Graphic Designers with 2-5 years of experience in Malaysia, particularly in Sarawak, the estimated annual salary range is approximately MYR 36,000 - MYR 60,000. This range accounts for the specific skills required (Canva, Adobe Suite) and the niche hospitality industry experience.

Benefits:

• Employee benefit card offering discounted rates at Accor hotels worldwide, providing significant travel perks.

• Access to Accor's comprehensive learning and development programs for continuous skill enhancement.

• Opportunities for career growth and advancement within the property and across Accor's global network.

• Involvement in Corporate Social Responsibility (CSR) activities, contributing to community impact.

• Participation in Environmental, Social, and Governance (ESG) initiatives, aligning with sustainability goals.

Working Hours: Typically 40 hours per week, full-time, with potential for occasional overtime during peak periods or for urgent design requests. The role is on-site, requiring physical presence at the Mercure Miri City Centre.

📝 Enhancement Note: The salary estimate is based on general market data for graphic designers in Malaysia and adjusted for the specific location (Miri) and industry (hospitality). Actual compensation may vary based on the candidate's qualifications, specific experience within the hotel sector, and final negotiation. The benefits package emphasizes global hospitality perks and professional development, which are strong draws for candidates in this sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality, Tourism, Hotels. Accor is a global leader in hospitality, operating a diverse portfolio of brands. Mercure Miri City Centre specifically emphasizes local inspiration, stylish design, and a commitment to sustainability, being the first hotel in Malaysia to achieve Green Key certification.

Company Size: Accor is a large, multinational corporation with thousands of properties worldwide. Mercure Miri City Centre itself is a significant hotel with 172 rooms, implying a substantial on-site operational team beyond the dedicated marketing and design functions.

Founded: Accor was founded in 1963. Mercure Miri City Centre is a more recent establishment, aiming to blend modern traveler expectations with local cultural elements.

Team Structure:

• The Graphic Designer will likely be part of the Marketing or Sales & Marketing department, reporting to a Marketing Manager or Director of Sales & Marketing.

• Close collaboration is expected with various departments including Front Office, Food & Beverage (F&B), Events/Banquets, and Sales teams to fulfill their design needs.

Methodology:

• Data-Driven Design: While creativity is key, designs should aim to meet specific marketing objectives, potentially informed by guest feedback or booking trends.

• Brand Consistency: A rigorous approach to brand guidelines ensures a unified and professional image across all communications.

• Sustainability Focus: Design considerations will align with the hotel's Green Key certification and commitment to reducing single-use plastics and environmental impact.

Company Website: https://www.accor.com/ and specific hotel website for Mercure Miri City Centre (if available).

📝 Enhancement Note: The company culture at Mercure Miri City Centre blends global hospitality standards with a strong emphasis on local culture and environmental responsibility. The Green Key certification is a significant differentiator, suggesting that candidates who can demonstrate an understanding of or passion for sustainability will be highly valued.

📈 Career & Growth Analysis

Operations Career Level: This role is typically considered an intermediate-level position within the marketing and creative function of a hotel. It requires specialized design skills and some professional experience beyond entry-level.

Reporting Structure: The Graphic Designer will likely report to a Marketing Manager or Director of Sales & Marketing. This provides a clear line of reporting and mentorship within the marketing department.

Operations Impact: The Graphic Designer's work directly impacts the hotel's brand perception, guest engagement, and ability to attract bookings for rooms, events, and F&B services. High-quality visuals are crucial for marketing campaigns and guest communications in the competitive hospitality market.

Growth Opportunities:

• Specialization: Develop deeper expertise in hospitality branding, digital marketing design, or specific design software.

• Senior Designer/Art Director: With continued experience and demonstrated success, career progression could lead to a Senior Graphic Designer or Art Director role, potentially managing junior designers or larger creative projects.

• Marketing Management: Transition into broader marketing roles such as Marketing Executive or Marketing Manager, leveraging design skills within a wider strategic context.

• Cross-Brand Mobility: Accor's extensive portfolio offers opportunities to transfer to different brands or properties globally, broadening experience.

📝 Enhancement Note: For a graphic designer, growth within the hospitality sector often involves staying within marketing and creative roles, or moving into more strategic marketing positions. The Accor network provides a significant advantage for international career mobility and exposure to diverse brand standards and markets.

🌐 Work Environment

Office Type: The role is on-site at the Mercure Miri City Centre hotel. The designer will likely work from a dedicated office space within the hotel premises, potentially shared with the marketing team or other administrative staff.

Office Location(s): Miri, Sarawak, Malaysia. The hotel is located in the city centre, offering proximity to local amenities.

Workspace Context:

• Collaborative Environment: The designer will work closely with various hotel departments, requiring regular interaction and communication to understand their design needs.

• Tools & Technology: Access to necessary design software (Adobe Creative Suite, Canva), hardware (computer, potentially printing facilities), and potentially a digital asset management system.

• Creative Hub: The workspace should foster creativity, potentially incorporating elements of the hotel's local-inspired design aesthetic.

Work Schedule: Standard full-time hours (approximately 40 hours per week). Flexibility may be required occasionally to meet urgent deadlines for events or promotions, typical in the hospitality industry.

📝 Enhancement Note: The on-site requirement means the designer will be immersed in the hotel's operational environment, which can be both inspiring and demanding. Understanding the hotel's daily rhythm and guest interactions will be beneficial for creating relevant and effective designs.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and experience alignment.

• Technical Assessment: A practical design test may be administered, possibly involving a brief to create a specific asset (e.g., a social media post, a small flyer) within a time limit, demonstrating proficiency in required software.

• Interview(s): Discussions with the hiring manager (e.g., Marketing Manager) and potentially other department heads to assess design approach, problem-solving skills, collaboration style, and cultural fit.

• Portfolio Presentation: Candidates will be expected to present their portfolio, discussing their process, design choices, and the impact of their work, particularly in a hospitality context.

Portfolio Review Tips:

• Curate Selectively: Showcase your strongest work, ensuring a mix of hospitality-relevant projects (menus, event flyers, social media campaigns for hotels/restaurants) and demonstrations of Canva/Adobe Suite proficiency.

• Highlight Brand Adherence: Clearly demonstrate how you have applied and maintained brand guidelines in past projects.

• Explain Your Process: For each project, be ready to discuss the brief, your creative process, challenges faced, and how you overcame them, focusing on efficiency and problem-solving.

• Quantify Impact (if possible): If you have data on the success of your designs (e.g., increased engagement on social media, higher attendance at an event), present it.

• Showcase Versatility: Include examples of both print and digital design, demonstrating your ability to adapt to different mediums.

Challenge Preparation:

• Understand the Brand: Research Mercure Miri City Centre, its target audience, and Accor's overall brand positioning. Familiarize yourself with the hotel's commitment to sustainability.

• Practice Design Tasks: Be prepared for a short design challenge that tests your speed and proficiency with Canva and Adobe Creative Suite. Focus on creating visually appealing and on-brand content quickly.

• Prepare for Behavioral Questions: Think about examples of how you have collaborated with different teams, managed multiple projects, handled feedback, and solved design challenges.

📝 Enhancement Note: The interview process will heavily rely on evaluating the candidate's design portfolio and practical skills. Candidates should be ready to demonstrate their ability to create relevant, on-brand assets quickly, and articulate how their design work contributes to the hotel's business objectives and sustainability goals.

🛠 Tools & Technology Stack

Primary Tools:

• Canva: Essential for rapid creation of social media graphics, simple flyers, and other digital assets, requiring advanced proficiency.

• Adobe Photoshop: For photo retouching, image manipulation, and creating complex digital artwork.

• Adobe Illustrator: For vector graphics, logo design, illustrations, and creating scalable visual elements.

• Adobe InDesign: For layout design of print materials such as brochures, menus, and room directories.

Analytics & Reporting:

CRM & Automation:

• No direct CRM or automation tools are specified as required for the designer, but understanding how marketing materials are distributed through CRM-driven email campaigns or automated social media posting could be advantageous.

📝 Enhancement Note: The explicit requirement for advanced proficiency in Canva alongside the Adobe Creative Suite indicates a need for a designer who can balance high-quality, professional design with the agility required for frequent social media updates and rapid marketing collateral creation typical in the hospitality sector.

👥 Team Culture & Values

Operations Values:

• Excellence: Striving for high quality in all design outputs, ensuring brand consistency and visual appeal.

• Creativity & Innovation: Bringing fresh ideas and engaging visuals to promote the hotel and its services.

• Collaboration: Working effectively with all hotel departments to understand and meet their design needs.

• Efficiency: Producing high-quality work within established timelines and managing resources effectively.

• Sustainability: Aligning design practices with the hotel's commitment to environmental responsibility and eco-conscious operations, as highlighted by its Green Key certification.

Collaboration Style:

• Cross-Functional Integration: The designer will be a key point of contact for various departments, requiring clear communication and a proactive approach to understanding project requirements.

• Feedback Incorporation: Openness to receiving and implementing feedback from stakeholders to refine designs and ensure they meet objectives.

• Proactive Support: Anticipating design needs for upcoming events or promotions and offering creative solutions.

📝 Enhancement Note: The emphasis on sustainability as a value is critical, reflecting the hotel's Green Key certification. Designers who can demonstrate an understanding of eco-friendly design principles or materials will be highly regarded.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Consistency with Departmental Needs: Effectively translating the diverse requests from various hotel departments while strictly adhering to overarching brand guidelines.

• Meeting Tight Deadlines: The fast-paced hospitality environment often requires quick turnarounds for promotional materials, event signage, and social media content.

• Sustaining Creativity: Consistently generating fresh and engaging design concepts for a variety of hotel services and promotions.

• Adapting to New Trends: Keeping up with evolving design trends, social media platform features, and digital marketing strategies.

Learning & Development Opportunities:

• Skill Enhancement: Opportunities to deepen expertise in specific design software, digital marketing, or hospitality branding through Accor's extensive learning programs.

• Industry Exposure: Gaining valuable experience within a leading global hospitality group, understanding diverse brand aesthetics and operational needs.

• Portfolio Expansion: Building a robust portfolio with a wide range of hospitality-focused design projects.

• Cross-Departmental Learning: Understanding the operational aspects of different hotel departments (F&B, Events, Sales) to better inform design solutions.

📝 Enhancement Note: The primary challenge will be managing diverse stakeholder needs within a brand-conscious and fast-paced environment. Growth opportunities are significant within Accor, offering a clear path for specialization and advancement within the hospitality marketing domain.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for creating a social media graphic for a hotel promotion. How do you ensure it aligns with brand guidelines and drives engagement?"

• "How would you approach designing a new menu for our F&B outlets, considering both visual appeal and readability for guests?"

• "Imagine we have an urgent request for event signage. How would you manage this task alongside your ongoing projects?"

Company & Culture Questions:

• "What do you know about Accor's commitment to sustainability, and how might that influence your design approach for Mercure Miri City Centre?"

• "Describe your experience working with different departments in a professional setting. How do you handle feedback from non-designers?"

• "Why are you interested in a graphic design role specifically within the hospitality industry?"

Portfolio Presentation Strategy:

• Tell a Story: For each piece in your portfolio, explain the brief, your creative process, the challenges, and the outcome. Focus on how your design solved a problem or met a specific objective for the client.

• Highlight Hospitality Work: Emphasize projects directly related to hotels, restaurants, or tourism. Discuss your understanding of guest experience and brand perception in these contexts.

• Demonstrate Software Proficiency: Be ready to discuss your level of expertise with Canva, Photoshop, Illustrator, and InDesign, and how you leverage their features.

• Showcase Brand Adherence: Present examples where you successfully applied and maintained brand guidelines.

• Prepare for a Design Challenge: Be ready to tackle a practical design task under timed conditions, demonstrating your speed, creativity, and technical skill.

📝 Enhancement Note: Interviewers will be looking for a blend of technical design skill, creativity, an understanding of the hospitality industry, and an ability to work collaboratively and efficiently. Demonstrating an appreciation for the hotel's sustainability initiatives will be a significant plus.

📌 Application Steps

To apply for this graphic design position:

• Submit your application through the provided link on the SmartRecruiters platform.

• Tailor your Resume: Highlight your 2+ years of graphic design experience, with specific emphasis on your work within the hospitality, tourism, or hotel sectors. Quantify achievements where possible.

• Curate Your Portfolio: Ensure your portfolio prominently features relevant work created using Canva and Adobe Creative Suite, showcasing your versatility in print and digital design for hospitality clients.

• Prepare for a Design Challenge: Be ready to complete a practical design exercise that tests your proficiency and speed with the required software.

• Research Accor and Mercure: Familiarize yourself with Accor's brand portfolio, Mercure's positioning, and the hotel's commitment to sustainability (Green Key certification). Understand the company culture and values to articulate your fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.