๐ Job Overview
Job Title: Graphic Designer (Consultant)
Company: Mastercard
Location: Gurgaon, India
Job Type: Full time
Category: Marketing & Creative Operations
Date Posted: 2026-09-30
Experience Level: 2-5 Years
Remote Status: On-site
๐ Role Summary
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Drive the end-to-end development and delivery of engaging, forward-thinking, on-brand content solutions for advertising partners, platforms, and Mastercard's portfolio of brands within the Services team.
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Collaborate closely with Creative Desk Project Managers, Art Directors, and Copywriters to ensure seamless campaign execution across various digital and print mediums, adhering to client branding guidelines and industry best practices.
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Maintain high standards of quality, accuracy, and consistency in all communications material, managing production timelines and budgets effectively.
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Ideate and present creative concepts, including consumer advertising for print, press, magazines, and digital assets like email and banner designs, leveraging Adobe Creative Cloud.
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Support Social Media efforts through content research, creation, monitoring, and response generation, contributing to a dynamic online presence.
๐ Enhancement Note: This role is positioned within Mastercard's Services team, specifically the Advisors Creative Desk, indicating a focus on client-facing creative solutions and consulting. The emphasis on "consultant" suggests a need for strategic thinking beyond pure design execution, requiring an understanding of business problems and how design can solve them. The operations aspect lies in managing campaign production, ensuring brand consistency, and optimizing workflows for efficiency and quality.
๐ Primary Responsibilities
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Partner with Creative Desk Project Managers, Art Directors, and Copywriters to ensure the comprehensive development and delivery of marketing campaigns for assigned clients.
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Uphold and enforce quality, accuracy, and consistency in all design output across various mediums, ensuring adherence to industry best practices and specific client branding guidelines.
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Take ownership of the production of communication materials, ensuring timely delivery within allocated budgets.
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Develop and present creative brand concepts, including consumer advertising for print, press, magazines, agents, and other printed collateral.
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Design graphical elements for email and banner advertisements, demonstrating proficiency in Adobe Creative Suite.
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Create and maintain creative guidelines to ensure brand consistency across all platforms and communication channels.
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Optimize graphic elements and resize images for various applications, ensuring visual appeal and technical suitability.
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Contribute to Social Media initiatives by conducting content research, creating assets, monitoring engagement, and drafting responses to foster community interaction.
๐ Enhancement Note: The responsibilities highlight a structured process for campaign development and delivery, emphasizing quality control and client brand adherence. The "overall responsibility for the production" implies project management of design assets, a key operational component. The mention of "optimizing graphic elements/image resizing" points to efficiency in asset management.
๐ Skills & Qualifications
Education:
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Bachelor degree qualified, with a preference for post-graduate qualifications in creative or digital marketing. Experience:
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2-5 years of experience in graphic design roles, with a strong emphasis on campaign development and execution.
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Proven ability to manage multiple project deliverables in a fast-paced environment.
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Experience supporting clients across diverse verticals and adapting to different brand identities. Required Skills:
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Figma Proficiency: Advanced skills in Figma for collaborative design and prototyping.
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Adobe Creative Suite Mastery: Expert-level proficiency in Photoshop, Illustrator, InDesign, and Dreamweaver for comprehensive design creation.
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UX/UI Design Understanding: Solid grasp of UX-based email design principles and UI design standards for effective digital experiences.
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Brand Management: Ability to interpret and apply brand guidelines consistently across all creative assets.
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Campaign Execution: Demonstrated experience in executing integrated marketing campaigns across digital and print channels.
Preferred Skills:
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Generative AI Experience: Interest in and ideally practical experience with Generative AI tools for enhancing work efficiencies and creative quality.
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Social Media Campaign Experience: Experience executing campaigns across social media channels such as Facebook, Instagram, YouTube, and TikTok.
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Additional Languages: Proficiency in languages other than English is a plus, reflecting the Asia Pacific client base.
๐ Enhancement Note: The emphasis on specific tools like Figma and Adobe Creative Suite, along with UX/UI understanding, points to a need for efficient and modern design workflows. The preference for Generative AI experience suggests an organization that embraces technological advancements for operational efficiency. The "solving business problems through effective design" requirement in the portfolio is crucial for a consultant role.
๐ Process & Systems Portfolio Requirements
Portfolio Essentials:
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Showcase a strong portfolio of design work that clearly demonstrates how you have solved business problems through effective design solutions.
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Include examples of end-to-end campaign development, from initial concept to final delivery across various mediums.
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Highlight your ability to adapt to different client branding guidelines and industry verticals.
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Present case studies that illustrate your process for optimizing graphic elements and ensuring design consistency. Process Documentation:
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Demonstrate a clear understanding of production workflows and the ability to manage timelines and budgets effectively.
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Provide examples of how you have maintained quality, accuracy, and consistency in your design output.
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Illustrate your process for collaborating with cross-functional teams such as Project Managers, Art Directors, and Copywriters.
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Show evidence of how you have leveraged design tools to improve efficiency and quality in your work.
๐ Enhancement Note: The requirement for a portfolio that "shows solution to business problems through effective design" is a key indicator of the operational and strategic expectations for this role, moving beyond purely aesthetic design. The emphasis on process documentation implies a need for structured thinking and clear articulation of how design work is executed efficiently and effectively.
๐ต Compensation & Benefits
Salary Range:
Based on Mastercard's global presence and the specific location in Gurgaon, India, for a Graphic Designer with 2-5 years of experience, the estimated annual salary range is โน7,00,000 to โน12,00,000. This estimate considers industry benchmarks for creative roles in major Indian metropolitan areas, the "Consultant" designation implying a potential for higher compensation, and the specialized skills required (Figma, Adobe Suite, UX/UI, Generative AI).
Benefits:
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Comprehensive health insurance coverage for employees and dependents.
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Retirement savings plan or provident fund contributions.
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Paid time off, including vacation days, sick leave, and public holidays.
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Opportunities for professional development, training, and workshops.
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Access to Mastercard's global employee resource groups and networking opportunities.
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Potential for performance-based bonuses and incentives. Working Hours:
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Standard full-time working hours, typically 40 hours per week, Monday to Friday.
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Flexibility may be offered based on project deadlines and team needs, with potential for occasional overtime during peak campaign periods.
๐ Enhancement Note: Salary estimation is based on aggregated data for Graphic Designers in Gurgaon, India, with factoring for the "Consultant" title and the specific technical skill requirements. Benefits are typical for large multinational corporations like Mastercard.
๐ฏ Team & Company Context
๐ข Company Culture
Industry: Financial Services & Technology. Mastercard operates at the intersection of finance, technology, and payments, driving innovation in digital commerce globally. This industry context means a strong emphasis on security, data integrity, efficiency, and customer experience.
Company Size: Large Enterprise (over 10,000 employees). As a global leader, Mastercard's size offers extensive resources, structured career paths, and opportunities for cross-functional collaboration on a global scale. For operations professionals, this means established processes and the potential to influence large-scale initiatives.
Founded: 1966. With a long history, Mastercard has a deeply ingrained culture of innovation, reliability, and global reach. This legacy likely translates into a culture that values both established best practices and forward-thinking strategies.
Team Structure:
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The Advisors Creative Desk is part of the larger Services team, which is a key differentiator for Mastercard, focusing on client growth through data-driven technologies and consulting.
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This role will be part of a diverse team supporting clients across the Asia Pacific region, requiring adaptability and a broad understanding of different market needs.
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The reporting structure likely involves a Creative Desk Project Manager or Art Director, with close collaboration across design, copywriting, and project management functions.
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Cross-functional collaboration is critical, working with marketing teams, financial institutions, and merchants. Methodology:
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Data-driven technologies and innovation are central to the Services team's approach, implying that design solutions should be informed by insights and performance metrics.
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Workflow planning and optimization strategies are essential for managing multiple client campaigns efficiently, ensuring timely and budget-conscious delivery.
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Automation and efficiency practices are encouraged, with a specific mention of exploring Generative AI to improve work.
Company Website: https://www.mastercard.com/
๐ Enhancement Note: The company context emphasizes a blend of established corporate processes and a drive for innovation, particularly in client services and technology. The "consultant" aspect of the role implies a need to understand the operational impact of design decisions on client success and Mastercard's broader business objectives.
๐ Career & Growth Analysis
Operations Career Level: This role is positioned as a Graphic Designer (Consultant), suggesting an intermediate to senior level within the creative function, with a focus on client engagement and strategic problem-solving through design. It's not entry-level, requiring a solid portfolio and 2-5 years of experience.
Reporting Structure: You will likely report to a Creative Desk Project Manager or Art Director within the Services team. This structure emphasizes project-based work and collaboration within a creative unit.
Operations Impact: The Graphic Designer's impact is crucial for translating Mastercard's and its clients' marketing strategies into compelling visual communications. This directly influences brand perception, campaign effectiveness, client satisfaction, and ultimately, the growth of Mastercard's Services business and its clients. Efficient design processes contribute to cost savings and faster market-to-client delivery.
Growth Opportunities:
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Skill Specialization: Deepen expertise in areas like UX/UI design, Generative AI applications in design, or specific digital marketing channels.
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Leadership Development: Progress into roles like Senior Graphic Designer, Art Director, or Creative Lead, managing larger projects or teams.
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Cross-Functional Mobility: Transition into related roles within Marketing Services, Project Management, or client-facing consulting roles.
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Global Exposure: Gain experience working with diverse clients and markets across the Asia Pacific region and potentially beyond.
๐ Enhancement Note: The "Consultant" title implies a growth path that involves not just technical design skills but also strategic client interaction and problem-solving, offering a more consultative career trajectory within operations and creative services.
๐ Work Environment
Office Type: This is an on-site role, indicating a traditional office environment within Mastercard's Gurgaon, India location.
Office Location(s): Gurgaon, Haryana, India. This is a major business hub, offering good connectivity and access to resources.
Workspace Context:
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Expect a collaborative office environment where you'll work closely with Project Managers, Art Directors, Copywriters, and potentially other designers.
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Access to industry-standard design tools and technology, including Figma and the full Adobe Creative Suite, will be provided.
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Opportunities for direct interaction with marketing teams and potentially client representatives, fostering a dynamic and client-centric workspace.
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The environment is likely fast-paced, requiring adaptability and efficiency in managing multiple project deliverables. Work Schedule:
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Typically a standard 5-day work week, aligning with corporate office hours in India.
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While core hours are expected, project deadlines may necessitate some flexibility or occasional extended work hours, particularly during critical campaign launch phases.
๐ Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, which is often beneficial for creative brainstorming and rapid iteration in design roles. The "fast-paced environment" mentioned in the description reinforces the need for efficient work practices and time management.
๐ Application & Portfolio Review Process
Interview Process:
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Initial Screening: HR or recruiter review of application and resume for basic qualifications and experience.
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Portfolio Review: A critical stage where your submitted portfolio will be assessed for design quality, problem-solving capabilities, and relevance to the role's requirements (e.g., campaign execution, UX/UI, brand consistency).
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Technical Interview: Discussion with hiring managers or senior designers focusing on your technical skills (Figma, Adobe Suite), understanding of design principles, and experience with specific platforms like social media and email marketing.
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Case Study Presentation (Potential): You might be asked to present a specific case study from your portfolio, detailing your process, challenges, solutions, and the impact of your design work.
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Cultural Fit Interview: Assessment of your collaboration style, adaptability, and alignment with Mastercard's values and the team's dynamic.
Portfolio Review Tips:
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Curate Strategically: Select projects that best showcase your ability to solve business problems through effective design, not just aesthetically pleasing work. Include examples of campaign development, email/banner design, and social media assets.
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Highlight Process: For each project, clearly articulate your role, the problem you were solving, your design process, the tools used, and the outcome or impact (quantify if possible).
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Demonstrate Versatility: Include a range of work that shows your ability to adapt to different brand guidelines and industries.
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Showcase Technical Proficiency: Ensure your digital portfolio is well-organized, easy to navigate, and technically sound. If presenting digital assets, ensure they load quickly and display correctly.
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Address Consultant Aspect: Emphasize projects where you provided strategic design input or consulted on creative solutions.
Challenge Preparation:
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Be prepared to discuss your experience with Generative AI tools and how you envision them being used to enhance design efficiency and quality.
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Practice articulating your thought process for creating specific types of assets (e.g., a social media banner, an email campaign).
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Research Mastercard's recent campaigns and their brand aesthetic to demonstrate your understanding of their visual identity.
๐ Enhancement Note: The emphasis on solving "business problems" through design is a critical operational aspect for this consultant role. The interview process will likely evaluate not just design skill but also the candidate's ability to think strategically and function effectively within a corporate operations framework.
๐ Tools & Technology Stack
Primary Tools:
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Figma: Essential for collaborative design, prototyping, and UI/UX workflows. Proficiency is a key requirement.
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Adobe Creative Cloud: Comprehensive suite including Photoshop (image editing, manipulation), Illustrator (vector graphics, logos), InDesign (layout design for print and digital publications), and Dreamweaver (web design and development).
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Generative AI Tools: Exposure to or experience with tools like Midjourney, DALL-E, or Stable Diffusion for concept generation and asset creation is a plus.
Analytics & Reporting:
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While not a primary responsibility, an understanding of how design impacts analytics (e.g., click-through rates for banners, engagement on social media) is beneficial. Familiarity with basic analytics dashboards may be useful. CRM & Automation:
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Not directly applicable to the core graphic design function, but understanding how design assets integrate into CRM-driven marketing campaigns or automated workflows could be advantageous.
๐ Enhancement Note: The explicit mention of Figma and Adobe Creative Suite indicates the core technical requirements. The "plus" for Generative AI suggests the company is forward-thinking and looking for designers who can leverage emerging technologies for operational efficiency.
๐ฅ Team Culture & Values
Operations Values:
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Quality & Accuracy: A strong commitment to delivering error-free, high-quality design work that adheres to brand standards.
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Efficiency & Timeliness: Valuing the ability to manage multiple projects, meet deadlines, and optimize workflows for maximum output.
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Collaboration: Fostering a team environment where open communication, idea sharing, and mutual support are paramount.
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Innovation: Encouraging the exploration of new tools and techniques, such as Generative AI, to enhance creative processes and outcomes.
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Client Focus: A dedication to understanding client needs and delivering design solutions that meet business objectives.
Collaboration Style:
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Cross-functional Integration: Close working relationships with Project Managers, Art Directors, and Copywriters are essential for seamless campaign development.
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Feedback Exchange: An open culture for providing and receiving constructive feedback to refine designs and improve project outcomes.
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Knowledge Sharing: Encouraging team members to share insights, best practices, and learnings from projects to collectively elevate the team's capabilities.
๐ Enhancement Note: The values highlight a blend of creative excellence and operational discipline, emphasizing efficiency, collaboration, and a client-centric approach, which are hallmarks of effective operations teams within creative departments.
โก Challenges & Growth Opportunities
Challenges:
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Managing Diverse Client Needs: Adapting design style and approach to meet the unique branding and marketing objectives of various clients across different verticals in the Asia Pacific region.
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Pace and Volume: Thriving in a fast-paced environment that requires managing multiple concurrent projects with tight deadlines.
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Integrating New Technologies: Effectively incorporating emerging tools like Generative AI into existing workflows without compromising quality or brand integrity.
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Balancing Creativity and Constraints: Delivering innovative design solutions while strictly adhering to client brand guidelines, technical specifications, and budget limitations.
**Learning
Application Requirements
Candidates must possess a strong portfolio demonstrating design solutions and proficiency in Figma and Adobe Creative Suite. A bachelor's degree is required, with preference for post-graduate qualifications in creative or digital marketing and experience in UX/UI and Generative AI.