Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Serhant

Location: Remote, USA

Job Type: Full-Time

Category: Marketing Operations / Creative Operations

Date Posted: 2026-05-05T15:42:57

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote (within the United States)

🚀 Role Summary

• Designs and produces high-quality marketing and branding assets across digital and print media for agents, listings, and new developments.

• Contributes to brand development, including creating brand identities and maintaining corporate template libraries.

• Collaborates cross-functionally with internal teams and external partners on marketing campaigns and new development initiatives.

• Balances creative execution with structured frameworks, ensuring consistent, high-quality work at scale.

• Explores and integrates AI tools to enhance efficiency and expand creative output.

📝 Enhancement Note: While this role is for a Graphic Designer, the description emphasizes "operational level," "structured frameworks," "systems that enable scale," and "AI tools to improve efficiency." This suggests a strong need for process-oriented thinking and operational efficiency, aligning it with a Marketing Operations or Creative Operations function rather than a purely creative role. The focus on "full lifecycle marketing" and "brand positioning" further reinforces this.

📈 Primary Responsibilities

• Design and produce a wide range of marketing and branding assets, including social media graphics, email templates, presentation decks, brochures, signage, and event materials.

• Support individual agents, property listings, and new development projects with comprehensive marketing collateral throughout their lifecycle, from initial concept to ongoing campaigns.

• Lead or significantly contribute to new development projects, encompassing pitch materials, brand identity creation, website design elements, and launch assets.

• Develop distinct brand identities and contribute to brand positioning strategies for agents and signature listings.

• Clearly present and communicate creative concepts, design rationale, and project updates to internal teams and external stakeholders.

• Foster cross-functional collaboration with marketing, sales, and development teams, particularly on integrated new development initiatives.

• Execute design work within established templates, brand guidelines, and service tiers while upholding a high standard of design quality and brand consistency.

• Build, maintain, and evolve the corporate template library to ensure brand consistency and efficiency across all marketing materials.

• Support or actively participate in internal workshops and presentations focused on branding, marketing strategies, and design best practices.

• Manage multiple design projects and priorities effectively, consistently meeting deadlines with minimal revisions through proactive communication and efficient workflows.

• Actively explore and integrate emerging AI tools and technologies to streamline design processes, enhance creative output, and drive operational efficiency.

📝 Enhancement Note: The responsibilities highlight a blend of creative output and process adherence. The emphasis on "structured frameworks," "templates," and "service tiers" indicates a need for efficient workflow management and adherence to established operational procedures within the creative process. The mention of "full lifecycle marketing" and "new development projects" suggests project management and strategic involvement beyond just design execution.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Graphic Design, Fine Arts, Marketing, Communications, or a related field is often expected for mid-level design roles. Equivalent practical experience will also be considered.

Experience: 4-5 years of dedicated experience in graphic design, with a significant focus on marketing and branding initiatives.

Required Skills:

• Graphic Design Proficiency: Demonstrated expertise in creating compelling visual assets across various media.

• Brand Development: Proven ability to conceptualize and execute brand identities and visual positioning strategies.

• Adobe Creative Suite: Advanced proficiency in InDesign, Illustrator, and Photoshop is essential for daily tasks.

• Multi-channel Execution: Experience designing for both digital platforms (social, email, web) and print media (brochures, signage).

• Communication & Presentation: Strong verbal and written communication skills, with a proven ability to articulate design concepts and rationale clearly to diverse stakeholders.

• Structured Execution: Ability to balance creative ideation with adherence to established brand guidelines, templates, and operational frameworks.

• Time Management & Prioritization: Excellent organizational skills to manage multiple projects simultaneously, meet tight deadlines, and maintain high-quality output with minimal revisions.

• Feedback Integration: Comfort and skill in giving and receiving constructive feedback to refine designs and improve processes.

• Adaptability: Aptitude for quickly learning and applying new tools, technologies, and evolving workflows.

Preferred Skills:

• Motion Graphics/Animation: Experience with After Effects for creating dynamic visual content.

• UI/UX & Web Design: Familiarity with Figma, Adobe XD, or Squarespace for digital interface and website design.

• Marketing Technology: Experience with email marketing platforms and project management tools (e.g., Asana, Trello, Monday.com) for workflow integration.

📝 Enhancement Note: The "Nice to have" section directly translates into preferred skills. The emphasis on "structured execution," "templates," "service tiers," and "low revision cycles" implies that candidates with experience in process-driven creative environments or marketing operations will be highly valued. The inclusion of "AI tools" points to a forward-thinking candidate who embraces technological advancements for efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong, curated portfolio showcasing a minimum of 4-5 years of graphic design work with a clear emphasis on marketing and brand development.

• Demonstrations of multi-channel execution, including examples of digital assets (social media, emails) and print collateral (brochures, signage).

• Case studies or examples illustrating the development of brand identities and visual positioning for agents or signature listings.

• Evidence of working within established templates, frameworks, or brand guidelines, showcasing consistency and adherence to standards.

• Examples of presenting creative concepts and design rationale to stakeholders, highlighting communication effectiveness.

Process Documentation:

• While not explicitly stated as a deliverable, candidates should be prepared to discuss their design process, including how they manage projects, incorporate feedback, and ensure brand consistency.

• Be ready to articulate how you would contribute to or maintain the corporate template library and potentially evolve existing workflows for greater efficiency.

• Demonstrate an understanding of how design integrates into a larger marketing and operational framework, supporting full lifecycle campaigns.

📝 Enhancement Note: The portfolio is critical. For this role, it should not just showcase aesthetic talent but also the ability to apply design within a structured, scalable operational framework. Highlighting projects where efficiency, brand consistency, and stakeholder communication were key success factors will be crucial. The mention of "AI tools" suggests portfolios that demonstrate innovative approaches to design challenges are a plus.

💵 Compensation & Benefits

Salary Range: $80,000 USD per year (National base pay range for the United States).

Benefits:

• Full-time employment benefits package (details not specified, but typically includes health insurance, paid time off, retirement plans, etc.).

• Opportunity to work with the most followed real estate brand globally.

• Access to a full-service in-house film studio and amplification platform.

• Opportunities for growth, ownership, and impact within a continuously evolving team.

• Professional development in a fast-paced, innovative environment.

• Remote work flexibility within the United States.

Working Hours: The standard working hours are not explicitly stated, but a full-time role typically implies around 40 hours per week. The remote nature offers flexibility, but adherence to deadlines and collaborative needs will be paramount.

📝 Enhancement Note: The stated salary of $80,000 USD per year is a national base pay range. For a remote role within the US, this figure is generally competitive for a mid-level Graphic Designer with 4-5 years of experience, especially considering the company's prominent brand and the opportunity to work with advanced marketing and media capabilities. Benefits are not detailed but are expected for a full-time position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Real Estate Marketing & Media. Serhant is a leading global real estate brand that leverages innovative media and content creation to revolutionize the brokerage model.

Company Size: The LinkedIn data indicates a company size of 201-500 employees, suggesting a dynamic, growing organization with established processes but still agile enough for innovation.

Founded: Founded in 2019, Serhant is a relatively young but rapidly expanding company known for its aggressive growth and innovative approach to real estate marketing.

Team Structure:

• The Graphic Designer will be part of the "SERHANT. ID Lab," the in-house creative and marketing engine. This team likely comprises various creative and marketing professionals.

• The role requires collaboration with agents, property developers, and other internal departments, indicating a cross-functional team environment.

Methodology:

• Data-Driven Creativity: SERHANT. emphasizes data and results, suggesting that creative output is informed by market insights and performance metrics.

• Systematic & Structured: The company operates within structured frameworks to ensure consistent, high-quality output at scale, with a continuous evolution of tools and ideas.

• Media & Content Innovation: A core differentiator is the use of media and content creation, powered by an in-house film studio and amplification platform.

Company Website: https://serhant.com/

📝 Enhancement Note: Serhant's culture is characterized by innovation, speed, and a strong emphasis on media presence. The ID Lab functions as a strategic partner, applying creative solutions to business objectives. The "systematic and structured" approach combined with a "fast-paced environment" and "evolving offering" suggests a culture that values both efficiency and adaptability.

📈 Career & Growth Analysis

Operations Career Level: This Graphic Designer role is positioned at a mid-level, requiring 4-5 years of experience. It bridges creative execution with operational responsibilities, suggesting it's a key contributor role within the ID Lab.

Reporting Structure: Likely reports to a Creative Director, Art Director, or Head of Marketing/ID Lab within the SERHANT. ID Lab. The role involves collaborating with various internal teams and external stakeholders, including agents and developers.

Operations Impact: The Graphic Designer's work directly impacts brand perception, marketing campaign effectiveness, and the success of property launches and agent branding. By contributing to "high-performance marketing across every channel," the role plays a vital part in driving results for clients and the company.

Growth Opportunities:

• Specialization: Potential to specialize in areas like new development branding, digital marketing design, or motion graphics, leveraging preferred skills.

• Skill Development: Opportunities to learn and apply AI tools in design, expand into UI/UX or web design, and gain experience in motion graphics.

• Leadership Potential: As the company grows and evolves, there may be opportunities to take on more senior design roles, lead specific projects, or mentor junior designers within the ID Lab.

• Cross-functional Exposure: Working across various departments and with high-profile clients offers broad exposure to real estate marketing strategies.

📝 Enhancement Note: The role is described as being able to "operate at both a creative and operational level," and the company emphasizes "creating ongoing opportunities for growth, ownership, and impact." This suggests a career path not just in design execution but also in process improvement and potentially team leadership within the creative operations sphere.

🌐 Work Environment

Office Type: This is a remote-eligible position for candidates residing within the United States. While remote, there may be occasional requirements to work at a SERHANT. office or attend offsites, as agreed upon with management.

Office Location(s): Specific office locations are not detailed, but the company operates in major markets. The remote nature allows for broader geographic reach within the US.

Workspace Context:

• Remote Collaboration: The primary workspace will be remote, requiring strong self-discipline and effective use of digital collaboration tools.

• Technology Integration: Candidates will be expected to utilize standard design software and potentially explore new AI tools, indicating a tech-forward environment.

• Cross-functional Interaction: While remote, the role necessitates regular interaction with various teams, emphasizing the need for clear digital communication and engagement.

Work Schedule: A standard full-time schedule is expected, likely around 40 hours per week. The remote arrangement offers flexibility in managing one's daily schedule, provided deadlines are met and collaboration needs are addressed.

📝 Enhancement Note: The remote setup requires candidates to be self-starters and proficient in digital communication. The mention of occasional office work implies a hybrid operational model is possible, and candidates should be prepared for some in-person collaboration or event attendance if based near a SERHANT. office.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves a review of the resume and portfolio to assess creative skill, relevant experience, and alignment with the role's requirements.

• Creative/Operational Assessment: May include a design challenge or a case study presentation focusing on brand development, multi-channel execution, and an understanding of operational constraints or efficiency. Candidates should be prepared to discuss their design process and how they manage projects.

• Stakeholder/Team Interviews: Interviews with hiring managers and potential team members to evaluate communication skills, collaborative style, cultural fit, and ability to present ideas clearly.

• Final Evaluation: Assessment of overall fit, alignment with Serhant's innovative culture, and potential for growth within the ID Lab.

Portfolio Review Tips:

• Curate Strategically: Select 4-6 of your strongest projects that best demonstrate brand development, multi-channel execution, and your ability to work within structured frameworks.

• Highlight Process: For each project, briefly explain the brief, your design process, the challenges faced, how you applied brand standards or created new ones, and the results or impact.

• Showcase Versatility: Include examples of both digital and print work, and if applicable, motion graphics or UI/UX.

• Emphasize Efficiency: If possible, highlight projects where you achieved high quality with minimal revisions or improved efficiency through templates or streamlined processes.

• Prepare to Present: Be ready to walk through your portfolio, articulate your design decisions, and answer questions about your experience with specific tools (Adobe Suite, AI tools, etc.).

Challenge Preparation:

• Understand Serhant's Brand: Research Serhant's existing marketing materials, brand identity, and overall market positioning to understand their aesthetic and strategic approach.

• Focus on "Operational Design": If a design challenge is given, consider how your solution can be scalable, maintain brand consistency, and be efficiently executed. Think about template creation or adaptable design elements.

• Practice Presentation: Rehearse presenting your design concepts clearly and concisely, focusing on how your work drives results and aligns with business objectives. Be prepared to discuss your workflow and how you handle feedback.

📝 Enhancement Note: The interview process will likely assess not only design talent but also operational acumen. Candidates should be prepared to discuss their experience with structured workflows, template management, and the integration of new technologies like AI into their design process. A portfolio that demonstrates problem-solving within constraints will be highly advantageous.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: InDesign, Illustrator, Photoshop (essential).

• AI Tools: Exploration and application of AI tools for design efficiency and creativity (specific tools not named, but openness to integrating them is key).

Analytics & Reporting:

CRM & Automation:

• Email Marketing Platforms: Experience with platforms for designing and deploying email campaigns is a plus.

• Project Management Tools: Familiarity with tools like Asana, Trello, Monday.com, or similar for managing tasks, timelines, and collaboration is preferred.

• Web Design/CMS: Experience with Squarespace, or general understanding of UI/UX principles for web design (Figma, Adobe XD) is a plus.

📝 Enhancement Note: Proficiency in Adobe Creative Suite is a baseline requirement. The emphasis on "AI tools" suggests the company is forward-thinking and values designers who can leverage technology for enhanced efficiency and output. Familiarity with project management and email marketing platforms points towards an operational awareness within the creative function.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to create and evolve, using new tools and ideas to stay ahead in the market.

• Results-Oriented: Focus on delivering tangible outcomes and high-performance marketing that drives business results.

• Efficiency & Scale: Commitment to operating within structured frameworks to produce consistent, high-quality work efficiently and at scale.

• Collaboration: Strong emphasis on cross-functional teamwork and clear communication with internal teams and external partners.

• Adaptability: Willingness to embrace change, learn new technologies, and adapt to evolving market demands.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with marketing, sales, and development teams, requiring clear communication and understanding of different departmental needs.

• Stakeholder Engagement: Active participation in presenting ideas and collaborating with agents, developers, and other stakeholders.

• Constructive Feedback Loop: A culture that encourages giving and receiving clear, constructive feedback to refine creative output and improve processes.

📝 Enhancement Note: The culture at Serhant, particularly within the ID Lab, is likely fast-paced, dynamic, and highly collaborative. The emphasis on structured frameworks alongside innovation suggests a balance between disciplined execution and creative exploration. Candidates should demonstrate an ability to thrive in this environment, contributing to both creative excellence and operational efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: Maintaining high design standards while working in a fast-paced environment with tight deadlines and potentially low revision cycles.

• Cross-functional Alignment: Effectively translating the needs of diverse stakeholders (agents, developers, marketing teams) into compelling design solutions.

• Evolving Technology Landscape: Keeping pace with new design tools, AI applications, and digital marketing trends to maintain a competitive edge.

• Brand Consistency at Scale: Ensuring brand integrity and consistency across a vast array of marketing materials and client needs.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to deepen expertise in areas like motion graphics, UI/UX, and web design.

• AI Integration: Hands-on experience and training in leveraging AI tools for creative workflows and efficiency gains.

• Real Estate Marketing Expertise: Gaining deep knowledge of branding and marketing strategies within the competitive real estate sector.

• Project Leadership: Potential to lead design aspects of significant projects, including new development launches and brand repositioning initiatives.

• Process Improvement: Contributing to the evolution of creative workflows, template libraries, and operational frameworks within the ID Lab.

📝 Enhancement Note: The challenges presented are typical for a dynamic creative role in a high-growth company. The opportunities focus on expanding skill sets, embracing new technologies, and gaining specialized industry knowledge, aligning with a career path in creative operations or advanced design specialization.

💡 Interview Preparation

Strategy Questions:

• Design Process & Operations: "Describe your process for developing a brand identity for a new development project, from initial concept to final assets. How do you ensure brand consistency and efficiency throughout this process?" (Focus on structured execution, template use, and stakeholder communication.)

• Collaboration & Communication: "How do you approach presenting creative concepts to stakeholders who may have varying levels of design understanding? Can you share an example of a time you successfully navigated feedback to reach a strong design outcome?" (Highlight communication skills, presentation ability, and feedback integration.)

• Problem-Solving & Efficiency: "Imagine you need to create a versatile social media template that can be used by multiple agents. What considerations would you make to ensure it's effective, on-brand, and easy for others to use with minimal revisions?" (Focus on template creation, operational efficiency, and problem-solving.)

Company & Culture Questions:

• Brand Understanding: "What excites you about Serhant's approach to real estate marketing and media? How do you see your design skills contributing to our mission?" (Research the company's website and recent campaigns.)

• Team Dynamics: "How do you prefer to collaborate with cross-functional teams? What role do you see yourself playing within the SERHANT. ID Lab beyond just design execution?" (Emphasize collaborative spirit and operational contribution.)

• Impact Measurement: "How do you measure the success of your design work? Can you provide an example of a project where your design had a measurable impact on marketing goals?" (Connect design to business results and potential metrics.)

Portfolio Presentation Strategy:

• Storytelling: For each project, craft a narrative that highlights the challenge, your creative solution, the operational considerations (e.g., time, budget, brand guidelines), and the outcome or achieved impact.

• Metrics & Results: Where possible, include quantifiable results or evidence of success (e.g., increased engagement, successful launch, positive client feedback).

• Process Demonstration: Clearly articulate your workflow, the tools you used (especially Adobe Suite and any AI tools), and how you managed feedback and revisions.

• Tailor to Serhant: Emphasize projects that align with Serhant's brand, real estate focus, and their emphasis on media and structured operations. Highlight any experience with template libraries or scalable design solutions.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only creative talent but also an understanding of operational efficiency, structured workflows, and the ability to contribute to a fast-paced, results-driven environment. Highlighting experience with AI tools and scalable design solutions will be a significant advantage.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the Greenhouse job board.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating brand development, multi-channel execution, and your ability to work within structured frameworks. Prioritize examples that showcase efficiency and high-quality output with minimal revisions.

• Resume Optimization: Ensure your resume clearly lists your 4-5 years of experience, proficiency in Adobe Creative Suite, and any experience with preferred tools (After Effects, Figma, etc.) or methodologies (AI tools, structured workflows). Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, how you balance creativity with operational constraints, and your experience presenting creative concepts. Prepare to discuss your understanding of Serhant's brand and your potential contributions to the ID Lab.

• Company Research: Thoroughly research Serhant, their brand, their marketing initiatives, and their innovative approach to real estate. Understand their commitment to media and content creation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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