Graphic Designer at Berkadia

📍 Job Overview

Job Title: Graphic Designer

Company: Berkadia

Location: Boston, Massachusetts, United States

Job Type: Full-Time

Category: Marketing / Creative / Operations Support

Date Posted: 2026-08-28

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

Design and produce high-quality marketing materials and sales collateral for commercial real estate investment sales producers.
Manage project timelines and coordinate deliverables across multiple internal teams, including research, email marketing, and digital marketing.
Serve as a key point of contact for Investment Sales Producers, translating their needs into compelling visual assets and ensuring timely execution of marketing campaigns.
Maintain and develop brand consistency across all collateral, while also creating custom branding elements for specific property marketing initiatives.
Support the broader transaction process by ensuring seamless integration of marketing activities with escrow, closing, and other operational workflows.

📝 Enhancement Note: While this role is titled "Graphic Designer," the description clearly indicates a significant operational component. The responsibilities include project management, coordination with various departments (research, digital marketing, Global Production Operations), and supporting transaction processes. This suggests a hybrid role that blends creative design with operational support and project coordination, often seen in GTM (Go-To-Market) or Sales Operations support functions within client-facing industries like real estate.

📈 Primary Responsibilities

Design a comprehensive suite of real estate marketing materials, including Broker Opinion of Value (BOV) proposals, offering memorandums (OMs), financial information packages, brochures, flyers, and postcards.
Create visually engaging graphics for diverse content types, effectively representing textual information, numerical data, geographical maps, and complex infographics.
Present design concepts and completed work to business partners, actively solicit feedback, and iterate on designs to meet client and internal stakeholder expectations.
Develop and implement custom property marketing branding and design elements, ensuring alignment with Berkadia's brand guidelines while also allowing for unique property-specific aesthetics.
Select and strategically utilize color palettes, photography, typography, and other design elements to create cohesive and impactful collateral that enhances property appeal and sales efforts.
Collaborate effectively with cross-functional teams, including research, email marketing, digital marketing, and Global Production Operations, in a remote/hybrid environment.
Coordinate project tasks and deliverables with relevant teams, ensuring a smooth workflow from initial concept to final output.
Stay abreast of the latest industry trends in graphic design and commercial real estate marketing to ensure materials remain current and competitive.
Manage multiple projects simultaneously, prioritizing tasks and adapting to changing priorities while maintaining a strong work ethic and commitment to quality.
Perform other duties as assigned to support the Investment Sales platform and associated operational needs.

📝 Enhancement Note: The responsibilities highlight a need for strong organizational and project management skills alongside creative design expertise. The emphasis on "coordinating project tasks and deliverables" and "supporting escrow, closing, and other transaction processes" indicates a crucial operational aspect of this role, requiring meticulous attention to detail and the ability to manage complex workflows.

🎓 Skills & Qualifications

Education:

Bachelor's degree in Graphic Design, Fine Arts, Marketing, Communications, or a related field, or equivalent practical experience. Experience:
2+ years of professional graphic design experience, with a preference for experience within the commercial real estate or financial services industries.
Proven experience in editorial design and formatting for medium to long-length publications. Required Skills:
Advanced proficiency in Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator.
Strong command of Microsoft PowerPoint for presentation design and collateral creation.
Demonstrated ability to create files suitable for both print production and digital distribution.
Expertise in selecting and applying effective color palettes, typography, and photographic elements.
Skill in designing infographics and visualizing numerical data effectively.
Proficient in project management practices and tools, with specific experience using Monday.com.
Excellent business computer skills, including proficiency in Microsoft Teams, Word, and Excel.
Strong customer service orientation with the ability to manage stakeholder expectations and deliver client-focused solutions.
Exceptional organizational and prioritization skills to manage multiple, potentially competing, projects effectively.
Ability to work independently and collaboratively in a remote/hybrid work environment. Preferred Skills:
Experience with Adobe Acrobat for document management and final file preparation.
Familiarity with commercial real estate marketing principles and terminology.
Experience in developing and executing custom property branding strategies.
Understanding of basic real estate transaction processes (e.g., escrow, closing).

📝 Enhancement Note: The inclusion of Monday.com as a required project management tool, alongside the need to support transaction processes, indicates that candidates with experience in operations support or project coordination within a sales or client-facing environment will be highly valued. The "2+ years of graphic design experience preferred" suggests that while core design skills are essential, demonstrated project management and operational support capabilities will be a significant differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A visually inspiring portfolio showcasing a range of creative, design, and technical abilities relevant to marketing and sales collateral.
Specific examples of editorial design and formatting for publications (e.g., offering memorandums, detailed reports).
Demonstrations of ability to design for diverse content types, including text, numerical data, maps, and infographics.
Examples of custom property marketing collateral, highlighting the ability to work with existing brand elements and augment them as needed.
Case studies or examples illustrating the process of presenting design work, receiving feedback, and making iterative updates.
Samples of files prepared for both print and digital distribution, demonstrating technical proficiency in output preparation. Process Documentation:
Evidence of experience in managing project workflows from initiation to completion, ideally with examples of how deadlines were met and challenges were overcome.
Demonstrations of how project tasks and deliverables were coordinated with research, marketing, and other operational teams.
Examples of how feedback was incorporated into design processes to refine final outputs.
Documentation or descriptions of how branding guidelines were applied and customized for specific projects.

📝 Enhancement Note: Candidates should prepare their portfolios to highlight not just aesthetic design skills but also their ability to manage projects, collaborate effectively, and deliver on complex collateral requirements within a structured workflow. The emphasis on "project management practices" and "coordinating project tasks" suggests that showcasing process efficiency and project lifecycle management in the portfolio will be crucial.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for Graphic Designers with 2-5 years of experience in the Boston, Massachusetts area, and considering the hybrid work model and additional operational responsibilities, a competitive salary range is estimated between $60,000 - $80,000 annually. Benefits:
Monthly paid volunteer hours and donation matching to support community involvement.
Access to Employee Resource Groups (ERGs) for professional development and networking.
Comprehensive fertility and family planning services.
Up to 12 weeks of fully paid parental leave.
Robust mental health care, including free counseling sessions.
Generous tuition reimbursement to support continuous learning and skill development.
Pet insurance discounts.
Other comprehensive benefits as typically offered by a large financial services organization. Working Hours:
Standard full-time hours, Monday through Friday, from 8:00 am to 5:00 pm Eastern Standard Time (EST). The role operates on a hybrid model, requiring a balance of in-office and remote work.

📝 Enhancement Note: The salary range is an estimate based on industry data for Graphic Designers in Boston with 2-5 years of experience, factoring in the additional project management and operational support duties. Berkadia's benefits package is extensive and focuses on employee well-being, professional growth, and community engagement, which are attractive aspects for operations-adjacent roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Commercial Real Estate (CRE) Investment Sales, Mortgage Banking, and Servicing. Berkadia operates within a dynamic and competitive sector that requires sophisticated marketing and operational support to drive deal flow and client success.

Company Size: Berkadia is a large organization, indicated by the typical structure of such companies and the breadth of services offered. This implies a structured environment with established processes but also opportunities for specialization and impact.

Founded: Berkadia was founded in 2009, positioning it as an established player with a history of innovation in the CRE finance and investment sales space.

Team Structure:

This role is part of a collaborative team supporting Investment Sales Producers (real estate brokers and advisors).
The team likely includes other marketing specialists, research analysts, and potentially operations coordinators who work in close partnership.
Collaboration extends across various departments, including Global Production Operations, digital marketing, and email marketing teams, highlighting a highly integrated GTM support structure. Methodology:
Data-Driven Design: Emphasis on using data (property information, market trends) to inform design choices and create compelling marketing narratives.
Process Optimization: A commitment to improving workflows for marketing collateral creation and transaction support, ensuring efficiency and quality.
Client-Centric Approach: Focusing on delivering high-quality, tailored marketing solutions that meet the specific needs of Investment Sales Producers and their clients.

Company Website: https://www.berkadia.com/

📝 Enhancement Note: Berkadia's culture appears to be a blend of innovation, collaboration, and a "people-first" approach, as emphasized in their company description. For operations professionals, this translates to an environment where process improvement and cross-functional teamwork are valued, and where individual contributions to client success are recognized. The CRE industry context means a fast-paced environment with a focus on deal execution.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an intermediate-level Graphic Designer with significant project management and operational support responsibilities. It serves as a critical link between creative services and sales execution, offering a unique blend of skills.

Reporting Structure: The Graphic Designer will likely report to a Marketing Manager, Creative Director, or a Head of Operations for the Investment Sales platform. Direct collaboration will be with Investment Sales Producers.

Operations Impact: The role directly impacts the sales pipeline by creating high-quality marketing collateral that attracts investors and facilitates deal closings. Effective design and efficient project management contribute to Berkadia's reputation for excellence and seamless client service in the competitive CRE market.

Growth Opportunities:

Specialization: Deepen expertise in CRE marketing collateral design, data visualization, or advanced editorial layout.
Project Management: Transition into a dedicated Project Manager role within the marketing or operations team, leveraging strong organizational skills.
Cross-Functional Development: Gain broader exposure to sales operations, digital marketing, and transaction coordination, potentially leading to roles in GTM strategy or operations management.
Leadership: With proven success, potentially mentor junior designers or lead specific marketing initiatives.

📝 Enhancement Note: This role offers a distinct pathway for a graphic designer to evolve beyond pure creative execution into a more strategic, operations-focused capacity. The exposure to sales processes and project management in a high-stakes industry like CRE provides a solid foundation for future growth in operations or GTM roles.

🌐 Work Environment

Office Type: Hybrid work environment, requiring a balance between remote work and in-office collaboration.

Office Location(s): Boston, Massachusetts. The specific office location will provide access to a vibrant business hub and support for the East Coast-based sales team.

Workspace Context:

Collaborative Environment: Opportunities to interact with Investment Sales Producers, marketing teams, and operations staff, fostering a dynamic and interactive workspace.
Technology Access: Access to industry-standard design software and project management tools (e.g., Adobe Creative Suite, Monday.com, Microsoft Teams) essential for efficient workflow.
Team Interaction: Regular team meetings and cross-departmental collaborations, ensuring continuous communication and alignment on project goals and client needs.

Work Schedule:

A consistent 8:00 am - 5:00 pm EST schedule provides structure and ensures availability for the East Coast sales team. The hybrid nature allows for flexibility in managing personal work-life balance while meeting business demands.

📝 Enhancement Note: The hybrid model and fixed EST working hours are critical for candidates to consider, especially those supporting a specific geographic sales team. This setup is common for roles requiring real-time collaboration with sales teams operating within particular time zones.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your resume and portfolio to assess foundational design skills and relevant experience.
Portfolio Presentation & Skills Assessment: A session where candidates present their portfolio, discuss their design process, and may be asked to complete a design challenge or a case study related to real estate marketing collateral. This will likely include questions on project management and collaboration.
Behavioral & Situational Interviews: Discussions with hiring managers and potential team members to evaluate problem-solving abilities, communication style, collaboration skills, and cultural fit. Expect questions about how you handle feedback, manage multiple priorities, and support sales initiatives.
Final Interview: Potentially with senior leadership to discuss overall fit and long-term potential within Berkadia.

Portfolio Review Tips:

Curate Strategically: Select 5-7 of your strongest, most relevant projects that showcase your range and ability to handle the responsibilities outlined in the job description. Prioritize projects similar to real estate marketing collateral (e.g., proposals, brochures, reports).
Highlight Process & Impact: For each project, clearly articulate the objective, your role, the challenges faced, your design process, the tools used, and the outcome or impact. Quantify results where possible (e.g., "improved engagement by X%," "delivered X days ahead of schedule").
Demonstrate Technical Skills: Include examples that clearly display your proficiency in InDesign, Photoshop, Illustrator, and PowerPoint, especially in areas like data visualization, typography, and layout.
Showcase Project Management: If possible, include a project where you managed timelines, coordinated with multiple stakeholders, or utilized a project management tool. Explain your role in ensuring timely delivery.
Tailor to Berkadia: Research Berkadia's current marketing materials and brand identity. If possible, include a speculative piece or adapt a portfolio piece to align with their aesthetic, demonstrating your understanding of their market and style.

Challenge Preparation:

Design Challenge: Be prepared for a design task that may involve creating a piece of marketing collateral (e.g., a flyer, a page from an offering memorandum) based on provided information. Focus on clarity, brand consistency, and efficient use of space.
Project Management Scenario: Anticipate questions or a scenario where you need to plan, prioritize, and manage a set of marketing deliverables with competing deadlines. Be ready to discuss your approach using tools like Monday.com.
Collaboration & Feedback: Practice articulating how you receive and incorporate feedback from clients or stakeholders, especially in a remote or hybrid setting.

📝 Enhancement Note: The interview process for this role will heavily emphasize a combination of design portfolio strength and operational project management capabilities. Candidates should be ready to demonstrate how they can translate creative vision into tangible, high-impact marketing assets while managing complex project timelines and stakeholder needs.

🛠 Tools & Technology Stack

Primary Tools:

Adobe Creative Suite: InDesign, Photoshop, Illustrator (essential for all design tasks).
Microsoft Office Suite: PowerPoint (critical for presentations and collateral), Word, Excel (for data integration and general business use).
Project Management: Monday.com (required for coordinating tasks, tracking progress, and managing deliverables).
Collaboration & Communication: Microsoft Teams (for internal communication, file sharing, and remote collaboration).

Analytics & Reporting:

While not directly responsible for analytics, understanding how data is presented in reports and marketing materials is key. Familiarity with how data is pulled into Excel or PowerPoint for visualization is beneficial. CRM & Automation:
No specific CRM or automation tools are explicitly mentioned for this role's direct use, but an understanding of how marketing collateral integrates with broader CRM or marketing automation efforts (e.g., email campaigns) would be advantageous.

📝 Enhancement Note: Proficiency in Adobe Creative Suite and Microsoft PowerPoint is non-negotiable. The explicit mention of Monday.com signifies its importance in project management and workflow coordination. Candidates should be prepared to discuss their experience with these tools and how they leverage them to drive efficiency and project success.

👥 Team Culture & Values

Operations Values:

Excellence: A commitment to producing high-quality, impactful marketing materials that reflect Berkadia's standard of excellence.
Collaboration: Valuing teamwork and partnership across departments to achieve shared goals and support client success.
Innovation: Encouraging creative thinking and the adoption of new design trends and technologies to enhance marketing efforts.
Efficiency: A focus on streamlined processes and effective project management to ensure timely delivery of collateral and support for sales transactions.
Customer Focus: Prioritizing the needs of Investment Sales Producers and their clients by delivering responsive service and tailored solutions.

Collaboration Style:

Cross-Functional Integration: Actively working with sales, research, digital marketing, and operations teams to ensure cohesive marketing strategies and seamless execution.
Feedback-Driven Improvement: Openness to constructive criticism and iterative design processes to refine outputs and meet stakeholder expectations.
Proactive Communication: Maintaining clear and consistent communication channels, especially in a remote/hybrid setting, to manage expectations and ensure alignment.

📝 Enhancement Note: Berkadia's stated values of "Excellence," "People Matter," and "Innovation" are likely reflected in the team's daily operations. For a Graphic Designer in this hybrid role, demonstrating an ability to collaborate effectively, maintain high standards, and contribute to efficient processes will be key to cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

Balancing Creative and Operational Demands: Effectively managing time between creative design tasks and project management/operational support duties.
Managing Multiple Stakeholders: Juggling requests and feedback from various Investment Sales Producers, each with potentially unique needs and priorities.
Maintaining Brand Consistency: Ensuring adherence to brand guidelines while also creating unique and compelling collateral for diverse properties.
Adapting to Fast-Paced Environment: Thriving in the dynamic commercial real estate market where deal cycles and marketing needs can change rapidly.
Remote/Hybrid Collaboration: Maintaining strong communication and project cohesion while working across different locations and time zones.

Learning & Development Opportunities:

Advanced Design Techniques: Opportunities to hone skills in specific areas like data visualization, advanced typography, or motion graphics for digital collateral.
CRE Industry Expertise: Deepen understanding of commercial real estate marketing strategies, property types, and transaction processes.
Project Management Skills: Develop advanced project management capabilities through hands-on experience with tools like Monday.com and complex project coordination.
Cross-Departmental Learning: Gain insights into sales operations, digital marketing, and GTM strategies through collaboration with other teams.
Professional Certifications: Potential for tuition reimbursement to pursue relevant design or project management certifications.

📝 Enhancement Note: This role presents a significant opportunity for a designer to broaden their skillset beyond pure creative output. The challenges are framed as opportunities for growth, particularly in project management and understanding the operational nuances of a sales-driven organization.

💡 Interview Preparation

Strategy Questions:

"Describe a time you had to manage multiple, competing design projects with tight deadlines. How did you prioritize and ensure all deliverables were met?" (Focus on project management, prioritization, and efficiency).
"How do you approach receiving and incorporating feedback from clients or stakeholders, especially when it conflicts with your initial design vision?" (Focus on collaboration, communication, and client management).
"Walk us through your process for creating a comprehensive marketing package for a high-value property, from initial brief to final delivery." (Focus on workflow, design thinking, and operational coordination).
"How do you ensure brand consistency across various marketing materials, while also allowing for creative differentiation for specific properties?" (Focus on brand management and creative problem-solving). Company & Culture Questions:
"What interests you about Berkadia and the commercial real estate industry?" (Research Berkadia's mission, values, and recent deals).
"Describe your ideal collaborative environment. How do you contribute to a positive team dynamic in a hybrid setting?" (Highlight your communication and teamwork skills).
"How do you stay updated on design trends and technology relevant to marketing collateral?" (Show your commitment to continuous learning). Portfolio Presentation Strategy:
Storytelling: For each project, tell a clear story: the problem, your solution, your process, and the outcome.
Quantify Impact: Where possible, use numbers to demonstrate the success of your designs (e.g., engagement rates, deal velocity impact).
Showcase Technical Proficiency: Highlight your command of InDesign, Photoshop, Illustrator, and PowerPoint through specific examples of complex layouts, data visualization, or effective typography.
Emphasize Project Management: If a project involved significant coordination or timeline management, explicitly discuss your role in that process.
Be Prepared for Design Challenges: Practice designing quickly and efficiently, focusing on clarity and adherence to brand guidelines.

📝 Enhancement Note: Interview preparation should focus on showcasing a blend of creative talent and operational capability. Be ready to discuss not just "what" you designed, but "how" you managed the process and collaborated with others to achieve business objectives.

📌 Application Steps

To apply for this Graphic Designer position:

Submit your application through the provided link on the Berkadia careers portal.
Curate Your Portfolio: Select 5-7 of your most relevant design projects, emphasizing those that showcase editorial design, data visualization, and marketing collateral creation for sales purposes. Ensure your portfolio clearly demonstrates proficiency in Adobe Creative Suite and PowerPoint.
Tailor Your Resume: Highlight your experience with project management tools (especially Monday.com), your ability to manage multiple priorities, and any experience in client-facing roles or the real estate industry. Quantify achievements where possible.
Prepare Your Narrative: Be ready to discuss your design process, how you handle feedback, and your experience coordinating projects and collaborating with cross-functional teams. Practice presenting your portfolio, focusing on storytelling and impact.
Research Berkadia: Familiarize yourself with Berkadia's services, company culture, and recent projects to articulate your interest and demonstrate cultural alignment during interviews. Understand their brand aesthetic and target market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Graphic Designer