Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: BallenIsles Country Club (Troon Corporate Office)

Location: Scottsdale, AZ

Job Type: Full-Time

Category: Creative / Marketing Operations

Date Posted: May 07, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Design and execute a wide range of creative marketing and advertising materials across both print and digital platforms for Troon's global portfolio of golf clubs.

• Translate written or verbal concepts into compelling visual designs, including layouts, graphics, email campaigns, and other creative assets.

• Manage and prioritize incoming creative requests using project management tools like Basecamp, ensuring timely and organized project delivery.

• Collaborate with internal teams and external clients to develop cohesive, on-brand designs that align with marketing objectives and business goals.

📝 Enhancement Note: This role is situated within the corporate office of Troon, a large professional club management company. The Graphic Designer will support a global portfolio, indicating a need for adaptability to diverse brand guidelines and project scopes. While not a traditional "Revenue Operations" or "Sales Operations" role, the graphic design function is critical to marketing efforts that drive revenue, making it a key component of the broader Go-To-Market (GTM) strategy. The emphasis on project management, client communication, and delivering creative assets on time and within budget aligns with operational efficiency principles crucial in operations roles.

📈 Primary Responsibilities

• Develop and design a diverse array of graphic concepts and projects, including in-house promotional materials such as flyers, posters, menus, and logos.

• Create and manage email campaign templates and other digital marketing assets to support promotional initiatives.

• Utilize project management platforms (e.g., Basecamp) to effectively track, prioritize, and manage incoming creative requests, ensuring efficient workflow and on-time delivery.

• Collaborate with marketing teams and club contacts to conceptualize and pitch creative ideas, ensuring designs are aligned with brand identity and strategic objectives.

• Leverage AI-assisted design tools to enhance ideation, explore visual concepts, and improve overall production efficiency.

• Maintain clear and effective communication with corporate teams and club stakeholders throughout the design and editing process.

• Consult with clients' marketing teams to ensure designs are cohesive, on-brand, and aligned with their specific goals and target audiences.

• Accurately track and log billable design hours, submit time for invoicing, and assist in monitoring project budgets and expenses.

• Proactively seek and incorporate constructive feedback from peers and clients to refine designs and improve project outcomes.

• Demonstrate adaptability and a willingness to quickly learn and implement new technologies and design tools.

• Accurately estimate time required for job completion and provide regular progress updates to stakeholders throughout the design lifecycle.

• Effectively manage multiple projects simultaneously and meet tight deadlines in a fast-paced environment.

• Maintain regular and reliable attendance to ensure consistent workflow and team support.

• Perform other assigned duties as required to support the marketing and design functions.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and operational management. The inclusion of "Track and log billable design hours, submit time to accounting for invoicing, and support project budget monitoring and expense tracking" points to a need for financial awareness and operational rigor, common in roles supporting revenue-generating activities. The mention of AI-assisted tools suggests a forward-thinking approach to design processes.

🎓 Skills & Qualifications

Education: Bachelor's degree (BA) in Graphic Design, Visual Communications, or a closely related field.

Experience: A minimum of two to five years of professional graphic design experience, with a proven track record of executing creative projects.

Required Skills:

• Expert proficiency in Adobe Creative Suite (Photoshop, InDesign).

• Demonstrated expertise in design platforms such as Canva and Figma.

• Proven experience with AI-assisted design tools (e.g., Copilot, Claude) for ideation and production efficiency.

• Strong understanding of design principles, including layout, typography, color theory, and visual hierarchy.

• Proficiency in photo editing and manipulation.

• Excellent verbal and written communication skills for effective collaboration and client interaction.

• Strong attention to detail and exceptional organizational skills for managing multiple projects and deadlines.

• Ability to work independently with minimal supervision, demonstrating initiative and problem-solving capabilities.

• Excellent interpersonal and client-facing skills, with a focus on customer service and relationship building.

Preferred Skills:

• Experience in the golf or hospitality industry, understanding brand nuances within these sectors.

• Familiarity with project management software, specifically Basecamp.

• Basic understanding of web design principles and UI/UX concepts.

• Experience creating animated graphics or video editing.

• Knowledge of pre-press processes for print production.

📝 Enhancement Note: The explicit mention of AI Creative Tools and specific platforms like Canva and Figma indicates a modern design stack. The requirement for a portfolio demonstrating "strong thinking and exceptional execution across branding, web, and print" is a critical component for evaluating a candidate's operational capability in design. The experience level of 2-5 years suggests a mid-level role where candidates are expected to be proficient and largely self-sufficient.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing strong conceptual thinking and exceptional execution across branding, web design, and print design projects.

• Examples demonstrating the ability to translate client briefs and verbal/written concepts into compelling visual assets.

• Case studies or project examples that highlight problem-solving approaches and the impact of design decisions on project goals.

Process Documentation:

• Examples of how you've managed creative projects from brief to final delivery, including workflow management and timeline adherence.

• Demonstrations of using project management tools (like Basecamp) to organize tasks, track progress, and communicate with stakeholders.

• Evidence of your process for incorporating feedback and iterating on designs to meet client or team requirements.

• Documentation or examples of how AI tools have been integrated into your design workflow to improve efficiency or enhance creative output.

📝 Enhancement Note: The emphasis on a portfolio that demonstrates "strong thinking and exceptional execution" signifies that candidates are expected to showcase not just aesthetic talent but also strategic application of design principles and the ability to manage projects effectively. This aligns with operations' focus on process, efficiency, and measurable outcomes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Graphic Designer with 2-5 years of experience in Scottsdale, AZ, the estimated salary range is $55,000 - $75,000 per year. This estimate accounts for the cost of living in the Scottsdale area and the specific skill requirements, including proficiency in advanced design software and AI tools, as well as the employer's industry (golf/hospitality management).

Benefits:

• Healthcare Benefits: Comprehensive Medical, Dental, and Vision coverage options.

• Retirement Benefits: 401(k) plan with an employer match for associates aged 19 and older, supporting long-term financial planning.

• Time Off: Generous Paid Time Off (PTO) and various leaves of absence, managed in accordance with applicable laws and company policies, allowing for work-life balance.

• Additional Compensation: Eligibility for Performance-based Bonuses, Commissions, Service Charge distribution, and subsidized Employee Meals, reflecting a performance-driven culture and employee well-being focus.

Working Hours: Full-time position, typically forty (40) hours per week. While standard office hours are expected, flexibility may be required to meet project deadlines or accommodate urgent requests, common in creative and client-facing roles.

📝 Enhancement Note: The salary range is an estimate based on a combination of general graphic design roles in Scottsdale, AZ, and the specific requirements of the job description. The AI-derived benefits are listed directly from the provided text. The working hours are standard, but the nature of design work often necessitates occasional flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Club Management, Golf, Hospitality, and Residential Communities. Troon operates as a global leader, managing a vast portfolio of properties.

Company Size: Troon is a large organization, managing over 900 locations in 45+ states and 27+ countries, indicating a significant corporate structure and extensive operational reach.

Founded: Founded in 1990, Troon has a long-standing history and established reputation in the global hospitality and golf management sector.

Team Structure:

• The Graphic Designer will be part of the Corporate office team, likely within a Marketing or Creative department.

• Reporting structure will be to a Marketing Manager or Creative Director, with potential collaboration across various corporate functions.

Methodology:

• Data Analysis & Insights: While not directly a data analyst role, the Graphic Designer will need to understand how their designs perform and align with marketing data and objectives.

• Workflow Planning & Optimization: The role involves managing creative requests, prioritizing tasks, and optimizing design processes using tools like Basecamp and AI.

• Automation & Efficiency: Integration of AI-assisted design tools highlights a focus on enhancing efficiency and streamlining creative production.

Company Website: www.troon.com

📝 Enhancement Note: Troon's scale and global presence suggest a professional, structured environment with opportunities for exposure to diverse projects and sophisticated marketing strategies. The company's values ("infectiously energetic, consciously kind, and humbly prosperous") likely shape the internal culture and approach to client and employee relations.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Graphic Designer, requiring a solid foundation of 2-5 years of experience. It signifies a level of autonomy where the individual is expected to manage their own projects and contribute creatively with minimal oversight. The role is pivotal in supporting the Go-To-Market (GTM) efforts by providing essential marketing collateral.

Reporting Structure: The Graphic Designer will report to a manager within the corporate marketing or creative department. This structure provides guidance and oversight while allowing for independent project execution.

Operations Impact: The Graphic Designer's work directly impacts the perception and marketing effectiveness of Troon's global portfolio. By creating visually compelling materials for advertising, email campaigns, and promotional collateral, this role is instrumental in driving brand awareness, engagement, and ultimately, revenue generation for the managed properties.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen project management skills, learn advanced workflow optimization techniques, and gain experience in managing budgets and client expectations within a large corporate setting.

• Industry Skill Development: Potential to specialize in specific design areas (e.g., digital marketing design, branding for hospitality) or gain expertise in the unique design needs of the golf and luxury club industry.

• Leadership Potential: With proven success and expanded responsibilities, there could be pathways towards Senior Graphic Designer, Art Director, or managing junior design staff in the future.

📝 Enhancement Note: The growth analysis focuses on how a design role contributes to the operational efficiency and revenue generation of the company, framing it within a broader GTM context. The growth opportunities are tied to both design expertise and operational management skills.

🌐 Work Environment

Office Type: The role is based at Troon's Corporate office in Scottsdale, AZ. This implies a professional office setting designed for collaboration and focused work.

Office Location(s): Scottsdale, Arizona, USA. This location is known for its vibrant business community and attractive lifestyle.

Workspace Context:

• The workspace is expected to be a collaborative environment, fostering interaction with marketing colleagues and other corporate departments.

• Access to necessary design tools, software licenses, and potentially high-performance workstations will be provided to facilitate creative output.

• Opportunities for team brainstorming sessions and cross-functional design reviews will be integral to the workflow.

Work Schedule: The standard work schedule is full-time, approximately 40 hours per week. While adherence to a schedule is expected, the dynamic nature of creative projects may occasionally require flexibility to meet critical deadlines, a common aspect of design roles supporting marketing campaigns.

📝 Enhancement Note: The description emphasizes a professional office environment conducive to creative work and collaboration, with access to essential tools. This is typical for corporate creative roles supporting broader business operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications, experience, and creative style.

• Skills Assessment/Creative Challenge: Candidates may be asked to complete a design exercise or case study to evaluate their problem-solving abilities, design execution, and efficiency in a timed setting. This will likely involve creating a sample marketing asset.

• Interviews: Multiple rounds of interviews with hiring managers, marketing team members, and potentially other stakeholders. These will assess technical skills, cultural fit, communication abilities, and understanding of design's role in business objectives.

• Portfolio Presentation: Be prepared to walk through your portfolio, explaining your design process, rationale behind key decisions, and the impact of your work on project outcomes.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest projects that best represent your skills relevant to this role (branding, print, digital, AI integration).

• Detail Your Process: For each project, explain the problem, your approach, the tools used, your specific contributions, and the final outcome. Emphasize how you translated concepts into effective visuals.

• Quantify Impact: Where possible, include metrics or results that demonstrate the success of your designs (e.g., increased engagement, brand consistency improvements).

• Highlight AI Integration: If applicable, clearly articulate how you used AI tools to enhance your design process or outcomes.

• Tailor to Troon: Ensure your portfolio reflects an understanding of brand aesthetics relevant to the golf and hospitality industry.

Challenge Preparation:

• Understand the Brief: Carefully read and understand any design challenge prompt, identifying key objectives and constraints.

• Focus on Strategy: Think beyond aesthetics; consider the target audience, brand guidelines, and overall marketing goals.

• Time Management: Allocate your time effectively to ensure completion of key elements within the given timeframe.

• Presentation Readiness: Be ready to present your work concisely, explaining your design choices and justifying your approach.

📝 Enhancement Note: This section provides targeted advice for a design role, focusing on portfolio content, process explanation, and how to approach potential design challenges. It emphasizes translating creative work into business impact, a key aspect of operational roles.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Expert proficiency required in Photoshop (image editing, manipulation), InDesign (layout, print design, brochures, publications).

• Canva: Proficiency expected for quick design tasks, template creation, and collaborative design projects.

• Figma: Experience with this collaborative interface design tool is important for digital assets and potentially web/app mockups.

• AI Creative Tools: Expertise in utilizing AI tools like Copilot and Claude for ideation, content generation, and enhancing design workflows.

Analytics & Reporting:

• While not a primary analytics role, familiarity with how design impacts metrics (e.g., email open rates, click-through rates, website engagement) is beneficial.

CRM & Automation:

• Project Management: Proficiency with Basecamp for managing creative requests, tracking progress, and team communication is specifically mentioned.

• Microsoft Office Suite: Strong working knowledge of Word, Publisher, Excel, and PowerPoint for general office tasks, documentation, and internal presentations.

📝 Enhancement Note: The technology stack is heavily focused on design software, with specific mention of AI tools and project management platforms, reflecting a modern and efficient creative operations environment.

👥 Team Culture & Values

Operations Values:

• Be Infectiously Energetic: A proactive and enthusiastic approach to design challenges and team collaboration.

• Be Consciously Kind: Professional and respectful interactions with colleagues, clients, and external partners, fostering a positive work environment.

• Be Humbly Prosperous: A balanced approach to success, focusing on delivering high-quality work while maintaining professional integrity and contributing to the company's growth.

• Data-Driven Approach: Understanding how design contributes to marketing metrics and using insights to inform creative decisions.

• Efficiency & Optimization: A commitment to streamlining design processes, leveraging tools like AI, and ensuring timely delivery of high-quality assets.

Collaboration Style:

• Cross-Functional Integration: Working closely with marketing teams, club management, and other departments to ensure design outputs align with broader business strategies.

• Feedback Exchange: An open culture for receiving and providing constructive criticism to improve designs and foster professional development.

• Knowledge Sharing: Willingness to share design techniques, best practices, and insights with team members to elevate the collective creative output.

📝 Enhancement Note: The company values are integrated into how a Graphic Designer would operate, focusing on collaboration, efficiency, and contributing to the company's success through their creative output. These values are crucial for operational alignment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Brand Consistency: Ensuring each design is innovative yet strictly adheres to Troon's diverse brand guidelines across its global portfolio.

• Managing High Volume of Diverse Requests: Effectively juggling multiple projects with varying styles, deadlines, and stakeholder expectations from different clubs and departments.

• Integrating New Technologies: Staying current with rapidly evolving AI design tools and integrating them effectively into existing workflows for maximum benefit.

• Translating Abstract Concepts: Converting complex marketing objectives or abstract ideas into clear, compelling visual communications.

Learning & Development Opportunities:

• Operations Skill Advancement: Deepen expertise in project management tools (Basecamp), workflow optimization, and potentially basic budget management.

• Industry Specialization: Gain in-depth knowledge of design trends and best practices within the luxury golf and hospitality sectors.

• Mentorship & Leadership: Opportunities to learn from experienced marketing professionals and potentially mentor junior designers or interns as the role evolves.

• Continuous Learning: Access to resources for staying updated on design software, AI advancements, and marketing strategies.

📝 Enhancement Note: This section addresses potential hurdles and provides a roadmap for professional development, emphasizing how overcoming challenges can lead to growth in both creative and operational capacities.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a creative brief from concept to final delivery, particularly when managing multiple projects simultaneously." (Focus on Basecamp usage, time estimation, and stakeholder communication.)

• "How do you ensure your designs are not only visually appealing but also effectively serve the marketing objectives and brand guidelines of a diverse client base like Troon's?" (Highlight strategic thinking, brand alignment, and audience consideration.)

Company & Culture Questions:

• "Based on what you know about Troon, how do you see your design skills contributing to our mission and values?" (Connect your work ethic and creative approach to "infectiously energetic," "consciously kind," and "humbly prosperous.")

• "How do you handle constructive criticism from clients or team members on your designs?" (Emphasize adaptability, a growth mindset, and commitment to project success.)

Portfolio Presentation Strategy:

• Storytelling: Frame each project as a narrative – the challenge, your solution, and the results.

• Highlight Process: Clearly articulate your design methodology, including how you manage tasks, collaborate, and integrate tools like AI.

• Showcase Versatility: Demonstrate your ability across different mediums (print, digital) and styles.

• Quantify Impact: If possible, use data or testimonials to prove the effectiveness of your designs.

• Enthusiasm: Convey passion for design and excitement about contributing to Troon's success.

📝 Enhancement Note: This section provides concrete examples of interview questions relevant to a design role within a corporate operations context, emphasizing strategic thinking, tool proficiency, and cultural alignment.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the Ultipro job board.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating strong branding, print, and digital design execution, ideally with examples relevant to the golf or hospitality industry. Ensure AI tool integration is visible.

• Resume Optimization: Clearly articulate your 2-5 years of experience, proficiency in Adobe Creative Suite, Canva, Figma, AI tools, and project management software (Basecamp). Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, rationale, and how your work contributes to business objectives. Prepare to discuss your experience with AI tools and handle constructive criticism.

• Company Research: Familiarize yourself with Troon's global presence, brand portfolio, and company values to demonstrate genuine interest and cultural fit. Understand how graphic design supports their overall Go-To-Market strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.