Graphic Designer (6-Month Contract)

📍 Job Overview

Job Title: Graphic Designer (6-Month Contract)

Company: The Niagara Parks Commission

Location: Niagara Falls, ON

Job Type: Fixed Term Contract (6-Months)

Category: Marketing & Design Operations

Date Posted: July 24, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: On-site

🚀 Role Summary

• Design and produce a wide range of marketing and sales support materials for print, web, and digital media, ensuring alignment with Niagara Parks branding protocols.

• Develop creative and innovative design solutions that effectively communicate messages through both written and visual elements.

• Ensure all design outputs comply with accessibility standards, particularly for PDF documents, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

• Manage the end-to-end production process of design assets, from concept to final print-ready files, and liaise with external print vendors.

📝 Enhancement Note: While the original listing focuses on graphic design, this role intersects with operations by managing the production and dissemination of marketing collateral, directly impacting the execution of Go-To-Market (GTM) strategies and brand consistency. The emphasis on AODA compliance highlights a critical operational requirement for inclusive communication.

📈 Primary Responsibilities

• Design marketing and sales support materials, including advertising for print publications, point-of-sale items, flyers, menus, posters, digital and printed newsletters, and signage.

• Create concepts, graphics, and layouts for website elements, product illustrations, and logos, strictly adhering to Niagara Parks branding standards.

• Produce promotional and creative materials for digital advertising campaigns (e.g., web banners) and print campaigns (e.g., visual advertisements, rack cards).

• Ensure all design work, including print materials and accessible PDFs, complies with the Occupational Health and Safety Act and AODA.

• Liaise with internal stakeholders to gather requirements and coordinate assets (content, photos, videos, digital templates) for design projects.

• Maintain and manage the Niagara Parks master digital image library, ensuring efficient organization and archiving of all design files according to protocol.

• Proofread all work meticulously to ensure accuracy and high-quality output before final delivery.

• Stay informed about new and emerging design technologies and trends to implement state-of-the-art processes.

• Coordinate with external print production suppliers to ensure timely delivery and high-quality material production.

• Prepare and issue regular weekly and/or monthly reports detailing the status of all ongoing design projects.

📝 Enhancement Note: The responsibilities indicate a need for strong project management skills within the design function, crucial for operational efficiency in marketing content creation. This includes managing project timelines, coordinating with various departments, and ensuring brand consistency across all touchpoints, which are core operational competencies.

🎓 Skills & Qualifications

Education:

• Completion of a Diploma or Degree in Graphic Design, Web Design, Digital Media, Advertising, Marketing Communications, or an equivalent field. Experience:

• Minimum of three (3) years of experience in graphic or web design, or multimedia production, preferably within a related team environment.

• Proven experience in print and web graphic design, with a strong portfolio demonstrating competence in design and image processing software. Required Skills:

• Proficient in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign).

• Strong command of all Microsoft Office applications.

• Expertise in video editing software.

• Solid understanding of web design principles and social media best practices.

• Demonstrated creativity, flexibility, and a keen attention to detail.

• Excellent proofreading and editing skills.

• Strong organizational ability to manage multiple projects simultaneously.

• Ability to follow directions accurately and meet deadlines consistently.

• Excellent IT knowledge, time management, and organizational skills.

• Strong customer service, communication, and interpersonal skills (both oral and written).

• Ability to multi-task effectively in a computerized environment.

• Maturity and integrity in handling sensitive information. Preferred Skills:

• Familiarity and experience with HTML.

• Experience with Content Management Systems (CMS) or Blogging Platforms (e.g., WordPress, Tumblr).

• Bilingualism (English and French) is an asset.

• Experience in creating accessible PDF documents.

📝 Enhancement Note: The requirement for proficiency in Adobe Creative Suite and Microsoft Office, alongside familiarity with HTML and CMS platforms, points to a need for a designer who can operate within a structured production workflow. The emphasis on AODA compliance and accessible document creation highlights a specific operational requirement that goes beyond standard design skills, requiring a deeper understanding of technical specifications for accessibility.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a range of design projects across print, digital, and web media, demonstrating creativity and technical proficiency.

• Case studies or examples that highlight the successful application of design principles to marketing and sales objectives.

• Examples of work that adhere to specific brand guidelines and demonstrate an understanding of brand consistency.

• Demonstrations of skills in image processing, layout design, and typography for effective visual communication. Process Documentation:

• Evidence of managing the design process from concept initiation through to final asset delivery, including file preparation for print and digital platforms.

• Examples of how accessibility standards (AODA) were integrated into the design workflow for print materials and digital documents.

• Documentation or examples illustrating collaboration with internal stakeholders and external vendors (e.g., printers) to ensure project success.

• Workflow examples showing how design assets are organized, archived, and maintained within a digital asset management system.

📝 Enhancement Note: For a contract role focused on production and brand adherence, the portfolio should emphasize practical application and process adherence. Candidates should be prepared to demonstrate how they manage projects, ensure brand compliance, and produce final, production-ready assets, including accessible formats. This aligns with operational needs for reliable and standardized output.

💵 Compensation & Benefits

Salary Range: $31.00 to $38.11 per hour

Benefits:

• Employer-matched Defined Benefit Pension Plan

• Extended health, dental, and vision coverage

• Life and disability insurance

• Vacation entitlements and paid time off

• Employee Family Assistance Program (EFAP)

• Professional development and growth opportunities

• Discounts at Niagara Parks retail, culinary, and golf locations

• Complimentary passes to Niagara Parks attractions to share with family and friends

• Free entry at Niagara Parks attractions

• Access to the Attractions Ontario Reciprocal Program

• Exclusive Perkopolis discounts

• Free transportation on the WEGO Green Line and Falls Incline Railway

Working Hours: Full-time, typically 40 hours per week.

📝 Enhancement Note: The salary range is provided in hourly CAD. Based on the mid-level experience requirement (3+ years) and the nature of the role (contract), this range aligns with industry standards for graphic designers in the Niagara Falls, ON region. The comprehensive benefits package, while typical for full-time employees, is a significant perk for a contract position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Tourism, Hospitality, Government & Public Sector. Niagara Parks Commission is a self-financed agency of the Ontario Ministry of Tourism, Culture and Gaming, managing a significant natural and heritage corridor.

Company Size: Large. Niagara Parks Commission is a substantial organization with diverse operations.

Founded: 1885. With a long history, the organization has established traditions and a commitment to preservation and visitor experience.

Team Structure:

• The Graphic Designer will report to the Manager, Brand and Design, indicating a departmental structure focused on marketing and brand stewardship.

• This role will likely involve collaboration with various departments across Niagara Parks, including marketing, sales, attractions, retail, and heritage operations.

• The team is responsible for maintaining a consistent brand identity and producing high-quality visual assets that represent one of the world's most iconic destinations. Methodology:

• Design execution follows established Niagara Parks branding and content protocols, emphasizing consistency and brand integrity.

• A strong focus is placed on producing creative and innovative design solutions that are both visually appealing and effective for marketing and sales support.

• Adherence to accessibility standards (AODA) is a key operational requirement, integrated into the design and production processes.

• Project management and timely delivery of assets are critical, requiring efficient workflow and coordination with internal and external stakeholders.

Company Website: https://www.niagaraparks.com/

📝 Enhancement Note: The Niagara Parks Commission's status as a government agency suggests a structured environment with established processes and a commitment to public service and accessibility. The long history implies a need for designers who can respect tradition while innovating for a modern audience.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Designer. This role is suited for individuals with a solid foundation in graphic design principles and practical experience in producing marketing collateral. It offers the opportunity to contribute to a high-profile brand and refine production workflow skills.

Reporting Structure: The role reports to the Manager, Brand and Design, providing direct guidance and oversight. This structure allows for focused mentorship and quality control.

Operations Impact: The Graphic Designer's work directly impacts the commission's ability to attract visitors, promote its attractions, and communicate effectively with its audience. High-quality, on-brand, and accessible marketing materials are crucial for operational success in the tourism sector. The designer's output supports sales initiatives and enhances the overall visitor experience.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in specific design areas such as accessible document creation (AODA compliance), digital asset management, or specific marketing collateral types.

• Project Management: Enhance project coordination skills by managing multiple design projects simultaneously and liaising with diverse stakeholders.

• Brand Stewardship: Gain in-depth knowledge of brand management for a large, iconic destination, and contribute to evolving visual communications strategies.

• Industry Exposure: Work within the dynamic tourism industry, gaining insights into marketing strategies for major attractions and heritage sites.

📝 Enhancement Note: While a 6-month contract, this role provides valuable experience in a unique operational setting. The emphasis on AODA compliance and brand adherence offers specialized skill development relevant to public sector and large-scale operational marketing.

🌐 Work Environment

Office Type: On-site. The role requires physical presence at the Niagara Parks location in Niagara Falls, ON.

Office Location(s): Niagara Falls, ON. Specific office details beyond the general location are not provided but would be part of the onboarding process.

Workspace Context:

• The workspace is within a professional environment at Niagara Parks, likely equipped with standard office technology and design software.

• Collaboration with internal stakeholders across various departments will be a key aspect of the role, suggesting opportunities for interaction and understanding different operational needs.

• The environment will require adherence to established protocols and brand guidelines, ensuring a structured yet creative atmosphere.

Work Schedule: Full-time, typically 40 hours per week. While not explicitly stated as flexible, contract roles in creative departments often allow for some discussion around work hours within operational needs.

📝 Enhancement Note: The on-site requirement suggests a need for designers who thrive in a collaborative team setting and can engage directly with colleagues and managers. The context of working for a major tourist destination implies a potentially fast-paced environment, especially during peak seasons.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Resumes will be screened, potentially with AI assistance for keywords, followed by human review.

• Portfolio Review: Candidates will likely be asked to submit a portfolio showcasing relevant design work. This is a critical step to assess design skills, creativity, and adherence to brand standards.

• Skills Assessment/Challenge: A practical design task or case study may be assigned to evaluate specific skills, problem-solving abilities, and proficiency with design software, particularly in relation to marketing collateral and AODA compliance.

• Interviews: Behavioral and situational interviews will assess communication skills, teamwork, ability to follow directions, and cultural fit with the Niagara Parks Commission.

Portfolio Review Tips:

• Showcase Variety: Include a diverse range of projects demonstrating expertise across print, digital, and web media.

• Highlight Brand Adherence: Feature examples where you successfully applied strict brand guidelines.

• Demonstrate Process: Briefly explain your design process for key projects, including problem identification, concept development, execution, and final output.

• Emphasize AODA: If possible, include examples of accessible designs or explain your approach to creating accessible materials.

• Quantify Impact: Where possible, mention the purpose or goal of the design (e.g., "designed flyer for X event," "created web banner for Y campaign") to show operational context.

Challenge Preparation:

• Be prepared to demonstrate proficiency in Adobe Creative Suite and discuss your workflow for creating print-ready files and digital assets.

• Review Niagara Parks' current branding and recent marketing materials to understand their visual identity and communication style.

• Practice articulating your design decisions and how they align with marketing objectives and accessibility requirements.

📝 Enhancement Note: The mention of AI-assisted screening highlights the importance of keyword optimization in resumes. The portfolio is paramount for this role, and candidates should tailor it to showcase experience relevant to marketing collateral and public-facing materials.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for graphic design and image manipulation. Proficiency in Photoshop, Illustrator, and InDesign is a must.

• Microsoft Office Suite: Required for general office tasks, document creation, and reporting.

• Video Editing Software: Specific software not mentioned, but proficiency in at least one common editor is expected.

• Web Design Principles: Understanding of how designs translate to web environments.

Analytics & Reporting:

• Reporting Tools: While not specific design tools, the candidate will need to use reporting mechanisms to track project status.

CRM & Automation:

• Content Management Systems (CMS) / Blogging Platforms: Familiarity with platforms like WordPress or Tumblr is preferred, indicating potential involvement in content deployment or template management.

• HTML: Preferred skill, suggesting a need to understand web implementation details.

📝 Enhancement Note: The emphasis on Adobe Creative Suite and Microsoft Office is standard for graphic design roles. The preference for CMS/WordPress and HTML indicates a move towards integrated digital marketing workflows, where designers may need to have a basic understanding of how their work is deployed online and managed through content systems.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to producing high-quality, accurate, and visually appealing design work that meets project objectives.

• Brand Integrity: Upholding and consistently applying Niagara Parks' established branding and visual identity across all materials.

• Accessibility & Inclusion: Dedication to creating designs that are accessible to all individuals, in line with AODA standards.

• Collaboration: Working effectively with diverse teams and stakeholders to achieve collective goals.

• Innovation & Continuous Improvement: Staying current with design trends and technologies to enhance processes and creative output.

Collaboration Style:

• Cross-functional collaboration is essential, requiring the ability to work effectively with various departments, understand their needs, and translate them into design solutions.

• Open communication and a willingness to provide and receive feedback are implied, especially given the need for proofreading and adhering to stakeholder requirements.

• The team likely values a structured approach to project management while fostering creativity.

📝 Enhancement Note: The organization's commitment to accessibility and inclusion, as highlighted in the job description, suggests a culture that values social responsibility and equitable communication. This is a key aspect for operations professionals to understand and embody.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Consistency with Creativity: Meeting the creative demands of a high-profile destination while strictly adhering to established brand guidelines and protocols.

• Managing Multiple Stakeholder Needs: Coordinating design requests and feedback from various departments, each with potentially different priorities.

• Ensuring AODA Compliance: Integrating accessibility requirements into all design outputs, which can add complexity to the design process and require specialized knowledge.

• Meeting Tight Deadlines: Producing high-quality work efficiently within the timeframe of a 6-month contract role, especially during peak tourism seasons.

• Adapting to Evolving Technologies: Keeping design skills and software proficiency current with rapid advancements in design tools and digital media.

Learning & Development Opportunities:

• AODA Expertise: Develop specialized skills in creating accessible print and digital materials, a valuable asset in public sector and large organizations.

• Brand Management: Gain in-depth experience managing the brand assets of a globally recognized destination.

• Project Workflow Optimization: Refine project management and workflow efficiency skills by working on diverse projects with tight turnaround times.

• Cross-functional Collaboration: Enhance communication and stakeholder management skills by working with teams across different operational areas of the Niagara Parks Commission.

📝 Enhancement Note: The challenges presented are common in production-oriented design roles within large organizations. The growth opportunities focus on specialized skills and operational efficiency, which are highly relevant for career development in design and marketing operations.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for ensuring brand consistency across various marketing materials." (Focus on adherence to protocols and brand guidelines.)

• "How do you approach creating accessible design materials, particularly PDFs, in accordance with AODA standards?" (Highlight your understanding of accessibility principles and practical application.)

• "Walk us through a complex design project from concept to final delivery. What were the key challenges and how did you overcome them?" (Emphasize project management, problem-solving, and stakeholder collaboration.) Company & Culture Questions:

• "What do you know about the Niagara Parks Commission and its mission?" (Research their history, vision, and current initiatives.)

• "How do you handle feedback or revisions on your designs, especially when they come from multiple stakeholders?" (Demonstrate adaptability and collaborative communication.)

• "Why are you interested in a contract role with Niagara Parks, and what unique value do you bring?" (Connect your skills to the specific needs of the role and the organization's context.) Portfolio Presentation Strategy:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that showcase your versatility and ability to meet project requirements.

• Explain Your Role & Process: For each project, clearly state your contribution, the problem you were solving, your design process, and the final outcome.

• Highlight AODA Compliance: If you have examples of accessible design, present them and explain your approach.

• Demonstrate Software Proficiency: Be ready to discuss the tools you used and how you leveraged their features.

• Showcase Brand Adherence: Include examples where you worked within strict brand guidelines.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just creative talent but also an understanding of operational requirements like process adherence, accessibility, and stakeholder management. Your portfolio is your strongest asset; be prepared to discuss it in detail.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided ADP link.

• Customize Your Resume: Ensure your resume highlights keywords from the job description, such as "Adobe Creative Suite," "AODA compliance," "print production," "digital media," and "project coordination." Quantify achievements where possible (e.g., "Designed 50+ marketing collateral pieces").

• Prepare Your Portfolio: Assemble a strong digital portfolio that showcases your best work, with a focus on marketing collateral, brand adherence, and any accessible design examples. Ensure it's easily accessible online.

• Practice Your Portfolio Presentation: Be ready to walk through your portfolio during an interview, explaining your design process, challenges, and outcomes for each selected project.

• Research Niagara Parks: Familiarize yourself with the Niagara Parks Commission's mission, brand identity, current marketing campaigns, and commitment to accessibility.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.