Environmental Services EVS Worker Lead - UI Health EVS

📍 Job Overview

Job Title: Environmental Services EVS Worker Lead - UI Health EVS

Company: Aramark

Location: Chicago, Illinois, United States

Job Type: Full-Time

Category: Operations & Facilities Management

Date Posted: August 11, 2026

Experience Level: 1-2 Years

Remote Status: On-site

🚀 Role Summary

• This role is a hands-on leadership position within Aramark's Facility Services division, specifically supporting UI Health.

• The primary focus is on providing work leadership to hourly environmental services staff, ensuring efficient and high-quality cleaning and sanitation standards are met.

• Key responsibilities include direct supervision of staff assignments, quality control, and operational efficiency improvements within the assigned shift.

• This position requires a blend of direct service delivery and team oversight, ensuring all departmental sanitation procedures and safety regulations are strictly adhered to.

📝 Enhancement Note: While the title "Environmental Services EVS Worker Lead" might suggest a purely hands-on role, the inclusion of "work leadership," "supervises all staff assignments," and "formulating action plans" clearly indicates a supervisory or lead capacity. This is crucial for operations professionals to understand the scope of responsibility beyond individual contributor tasks. The role falls under the broader umbrella of Operations & Facilities Management, with a strong emphasis on GTM aspects related to client satisfaction and operational efficiency within a healthcare setting.

📈 Primary Responsibilities

• Assist management and supervisors with shift operations, including employee sign-in, supply distribution, and equipment management.

• Oversee the preparation and delivery of necessary supplies to ensure all staff have the resources for efficient task completion.

• Conduct overall assessments of public restrooms, patient rooms, and other designated areas to ensure high standards of cleanliness and sanitation.

• Strictly adhere to all departmental sanitation procedures and implement best practices for infection control.

• Report all employee-related issues, including safety concerns, injuries, and disciplinary matters, to appropriate management.

• Supervise all staff assignments to guarantee efficient and high-quality cleaning services are consistently delivered.

• Formulate and implement action plans to address and correct inefficiencies and quality discrepancies identified during shift operations.

• Actively participate in employee training, provide coaching, and foster a motivated work environment.

• Maintain accurate records for quality control systems, ensuring all documentation meets departmental and regulatory requirements.

• Adhere to all established safety systems and training programs to promote a safe working environment for all team members.

• Comply with all OSHA regulations and other relevant local, state, and federal government regulations.

• Maintain compliance with Aramark's standards of operation and the specific client contract requirements for UI Health.

• Maintain all records and reports necessary to comply with Aramark, government, and accrediting agency standards, regulations, and codes.

📝 Enhancement Note: The responsibilities highlight a direct impact on operational efficiency and client satisfaction within a healthcare environment. Operations professionals should note the emphasis on compliance, quality control, and process adherence, which are critical for success in this role. The inclusion of "formulating action plans to correct inefficiencies and quality discrepancies" points to a need for proactive problem-solving and process improvement skills, common in operations leadership roles.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong understanding of sanitation and infection control principles, often gained through vocational training or experience, is implied.

Experience: Requires 1-2 years of direct experience in environmental services (EVS) or a closely related facility maintenance role.

Required Skills:

• Leadership & Supervision: Proven ability to provide work leadership, supervise staff assignments, and motivate a team.

• Environmental Services Expertise: Strong understanding of EVS operations, sanitation procedures, and infection control protocols, particularly in a healthcare setting.

• Quality Control: Ability to assess cleaning quality, identify discrepancies, and implement corrective actions.

• Communication: Effective verbal and written communication skills for reporting issues, providing instructions, and interacting with staff and management.

• Problem-Solving: Capacity to understand and apply common-sense understanding to carry out instructions and formulate action plans for inefficiencies.

• Time Management: Ability to work effectively under time constraints and manage multiple tasks during a shift.

• Basic Math Functions: Proficiency in applying elementary math for record-keeping, supply management, or reporting.

• Infection Control Knowledge: Basic understanding of infection control procedures and universal precautions is essential.

• Safety Compliance: Adherence to safety regulations, including OSHA, and promoting a safe working environment.

Preferred Skills:

• Experience in a lead or supervisory role within an Environmental Services department.

• Familiarity with healthcare-specific cleaning protocols and regulatory requirements (e.g., Joint Commission standards).

• Experience with record-keeping systems for quality assurance and inventory management.

• Coaching and training abilities to onboard and develop team members.

• Familiarity with Aramark's operational standards and procedures.

📝 Enhancement Note: The experience level is clearly defined as 1-2 years. The skills list is derived directly from the job description's responsibilities and qualifications sections, with an emphasis on operational leadership and technical EVS knowledge. The distinction between required and preferred skills helps candidates prioritize their application focus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies in Process Improvement: Examples demonstrating how you identified and resolved inefficiencies in cleaning schedules, supply chain, or staff allocation.

• Quality Control Metrics: Documentation of your ability to track, report on, and improve key performance indicators (KPIs) related to cleanliness, sanitation, and staff performance.

• Training & Onboarding Documentation: Evidence of your involvement in training new staff, including developed materials or outlines for effective onboarding processes.

• Compliance Documentation: Examples of how you ensured adherence to safety (OSHA) and sanitation standards, potentially including checklists or audit reports.

Process Documentation:

• Workflow Design & Optimization: Demonstrate understanding of standard operating procedures (SOPs) for cleaning tasks and how you would optimize workflows for efficiency and effectiveness.

• Implementation & Automation: While not explicitly stated, any experience with implementing new procedures or utilizing technology to enhance EVS operations would be valuable.

• Measurement & Performance Analysis: Showcase your ability to track performance metrics, analyze data to identify trends, and report on operational outcomes to management.

📝 Enhancement Note: For an operations role with a leadership component, a portfolio is highly recommended. This section outlines what such a portfolio might contain, focusing on quantifiable achievements, process improvements, and documentation of operational responsibilities. Highlighting experience with process optimization, quality control, and compliance is key for this role.

💵 Compensation & Benefits

Salary Range: $20.00 - $21.00 per hour.

Explanation for Estimate: This range is explicitly provided in the job description. As this is an on-site role in Chicago, Illinois, the provided range aligns with industry standards for lead/supervisory EVS positions in major metropolitan areas, considering the experience level required.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Coverage for healthcare needs.

• Work/Life Resources: Support services to help manage personal and professional life.

• Retirement Savings Plans: Including a 401(k) option for long-term financial planning.

• Paid Days Off: Including parental leave, offering time for personal needs and family.

• Disability Coverage: Protection against loss of income due to disability.

Working Hours: The role is listed as Full-Time, which typically implies approximately 40 hours per week. Specific shift details would need to be confirmed with the hiring manager, but leadership roles often require flexibility to cover operational needs.

📝 Enhancement Note: Salary and benefits are directly from the provided data. The salary range is specific and falls within typical hourly rates for lead positions in large urban markets. The benefits package is comprehensive, reflecting Aramark's offerings for eligible employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food & Facilities Services, specifically within the Healthcare sector (UI Health). Aramark operates in a service-oriented industry where customer satisfaction, operational efficiency, and adherence to strict standards are paramount.

Company Size: Aramark is a large, global company. While the specific size of the UI Health EVS team isn't detailed, Aramark's overall employee count is significant, indicating a structured corporate environment with established processes and support systems.

Founded: Aramark was founded in 1960. This long history suggests a stable company with deep experience in its operational domains.

Team Structure:

• Reporting: The EVS Worker Lead will report to an EVS Supervisor or Manager.

• Team Size: The Lead will oversee a team of hourly Environmental Services Workers, the size of which will vary based on shift and facility needs.

• Cross-functional Collaboration: This role will require collaboration with hospital staff, clinical teams, facilities management, and potentially Aramark's client relations managers to ensure seamless service delivery and address any operational issues impacting patient care or facility operations.

Methodology:

• Data Analysis & Insights: Focus on collecting and analyzing data related to cleaning performance, supply usage, and staff productivity to identify areas for improvement.

• Workflow Planning & Optimization: Developing and refining daily, weekly, and monthly cleaning schedules and processes to maximize efficiency and ensure comprehensive coverage.

• Automation & Efficiency: While not explicitly mentioned, leveraging technology or innovative methods to improve cleaning processes, reduce waste, and enhance team output is a common goal in such roles.

Company Website: https://www.aramark.com/ and https://aramarkcareers.com/

📝 Enhancement Note: This section contextualizes the role within Aramark's broader operations, highlighting the service-centric culture, the scale of the organization, and the importance of teamwork and client focus, especially in a healthcare setting like UI Health. The methodology reflects common operational approaches used in facility management and GTM support.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry-level leadership or supervisory position within the Environmental Services and Facility Operations domain. It serves as a stepping stone for individuals looking to advance into management roles within Aramark or the broader facilities management industry.

Reporting Structure: The EVS Worker Lead typically reports to an EVS Supervisor or Manager, providing a clear line of authority and support. This structure allows for mentorship and career development guidance from more experienced leaders.

Operations Impact: The role has a direct impact on the operational integrity and patient experience within UI Health. By ensuring a clean, safe, and sanitary environment, the EVS team contributes significantly to patient well-being, infection prevention, and the overall reputation of both UI Health and Aramark. This role is critical for maintaining high standards in a demanding healthcare environment.

Growth Opportunities:

• Advancement to Supervisor/Manager: Successful performance as a Lead can lead to opportunities for promotion to EVS Supervisor, Assistant Manager, or Manager roles within Aramark's facility services division.

• Specialized Training: Opportunities to gain advanced certifications in infection control, specialized cleaning techniques, or facility management.

• Cross-functional Experience: Potential to move into other operational roles within Aramark, such as logistics, supply chain, or client relations, leveraging transferable skills.

• Leadership Development Programs: Aramark often provides internal training and development programs for employees showing leadership potential, equipping them with skills for higher-level operational roles.

📝 Enhancement Note: This analysis focuses on the career trajectory for an operations professional in this role, emphasizing the transition from hands-on work to leadership and the potential for growth within a large service organization like Aramark. The impact on the client (UI Health) is also highlighted, which is a key consideration for GTM-oriented operations roles.

🌐 Work Environment

Office Type: This is an on-site role, primarily operating within a healthcare facility (UI Health). The work environment will involve direct interaction with hospital staff, patients, and visitors, requiring a professional demeanor and adherence to strict health and safety protocols.

Office Location(s): Chicago, Illinois. Specific work areas will be within the UI Health campus, which may include patient rooms, common areas, restrooms, administrative offices, and utility spaces.

Workspace Context:

• Collaborative Environment: The role demands close collaboration with a team of EVS workers, supervisors, and potentially other hospital departments. Effective communication and teamwork are essential.

• Tools and Technology: Access to standard cleaning equipment, supplies, and potentially digital tools for task management, reporting, and communication. Familiarity with infection control supplies and safety equipment is critical.

• Operations Team Interaction: Regular interaction with the EVS team for task delegation, performance checks, and problem-solving. This provides opportunities to build team cohesion and address operational challenges collectively.

Work Schedule: The position is Full-Time (approximately 40 hours/week). Given the 24/7 nature of healthcare facilities, shifts may include early mornings, evenings, weekends, and holidays. Flexibility in scheduling is often required for lead roles to ensure continuous operational coverage and support.

📝 Enhancement Note: This section details the physical and social environment of the role, emphasizing the healthcare setting, the need for collaboration, and the practical aspects of the workspace. Understanding these nuances is crucial for operations candidates to gauge their fit.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Typically an HR screening to assess basic qualifications, experience, and availability.

• Hiring Manager Interview: A more in-depth discussion focusing on operational experience, leadership capabilities, problem-solving skills, and understanding of EVS/sanitation protocols. This may include behavioral questions.

• Practical Assessment/Site Visit (Potential): Candidates might be asked to demonstrate their knowledge of cleaning procedures or walk through specific areas of the facility to assess their understanding of the environment.

• Team Interaction (Potential): May involve meeting with potential team members or supervisors to assess fit and collaboration style.

• Final Offer: Based on the cumulative assessment of qualifications, experience, and cultural fit.

Portfolio Review Tips:

• Focus on Quantifiable Achievements: For any case studies presented, emphasize metrics like reduction in cleaning times, improvement in quality scores, or reduction in supply waste.

• Demonstrate Leadership in Action: Provide examples where you guided a team, resolved conflicts, or trained staff effectively.

• Highlight Process Improvement Initiatives: Showcase how you identified an operational bottleneck or inefficiency and implemented a solution, detailing the steps and outcomes.

• Tailor to Healthcare: If possible, include examples specific to healthcare environments, demonstrating understanding of infection control and patient safety protocols.

• Conciseness and Clarity: Present your portfolio clearly and concisely, focusing on the most impactful projects and achievements relevant to the EVS Lead role.

Challenge Preparation:

• Scenario-Based Questions: Be prepared for questions like: "How would you handle a staff member consistently not following sanitation procedures?" or "What steps would you take to address a sudden increase in cleaning demand in a specific wing?"

• Problem-Solving Exercises: You might be asked to outline a plan for a specific cleaning challenge or present your approach to ensuring consistent quality across a shift.

• Leadership Scenarios: Practice articulating how you would motivate your team, delegate tasks, and ensure accountability.

📝 Enhancement Note: This section provides practical advice for candidates navigating the application process, focusing on how to present their qualifications and prepare for interviews, particularly concerning their operational experience and leadership potential. The emphasis on a portfolio and scenario-based preparation is tailored for operations roles.

🛠 Tools & Technology Stack

Primary Tools:

• Cleaning Equipment & Supplies: Proficient use of industrial cleaning machinery (e.g., floor scrubbers, vacuums), disinfectants, sanitizers, and other EVS supplies.

• Personal Protective Equipment (PPE): Knowledge and consistent use of appropriate PPE (gloves, masks, gowns) for various tasks and environments.

• Reporting & Task Management Software: Potential use of digital platforms for shift reporting, task assignment, supply requests, and incident logging. This could include Aramark's internal systems or client-specific platforms.

Analytics & Reporting:

• Quality Control Checklists/Forms: Experience using standardized forms or digital tools to document cleaning quality assessments.

• Basic Data Entry: Ability to input data accurately into spreadsheets or databases for record-keeping and reporting.

CRM & Automation:

• While not a traditional CRM role, understanding the importance of client satisfaction and service delivery aligns with customer relationship principles.

• Experience with basic workflow management tools or scheduling software may be beneficial for task delegation and shift management.

📝 Enhancement Note: This section focuses on the practical tools and technologies an EVS Worker Lead would encounter. While the role is not heavily tech-driven in terms of complex software, proficiency with EVS equipment, safety gear, and basic digital reporting tools is expected. The emphasis is on operational tools that ensure efficiency and compliance.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A commitment to providing high-quality cleaning and sanitation services that contribute to a positive and safe environment for patients, staff, and visitors.

• Teamwork & Collaboration: Emphasis on working effectively with the EVS team, supervisors, and other hospital departments to achieve common goals.

• Accountability & Reliability: Taking ownership of assigned responsibilities, ensuring tasks are completed thoroughly and on time, and being a dependable team member.

• Safety & Compliance: A strong dedication to following all safety protocols, infection control procedures, and regulatory requirements to maintain a healthy workplace.

• Efficiency & Continuous Improvement: Striving for operational efficiency, identifying opportunities to optimize processes, and contributing to a culture of continuous improvement in service delivery.

Collaboration Style:

• Proactive Communication: Openly communicating with team members, supervisors, and other departments regarding operational needs, challenges, and solutions.

• Supportive Leadership: Acting as a supportive leader to the EVS team, providing guidance, training, and encouragement to ensure collective success.

• Feedback Integration: Willingness to receive and provide constructive feedback to enhance team performance and operational effectiveness.

• Problem-Solving Focus: Collaborating to identify and resolve operational issues promptly, minimizing disruption and maintaining high service standards.

📝 Enhancement Note: This section translates Aramark's general corporate values into the context of an EVS operations role, focusing on the behaviors and principles that drive success in a service and healthcare environment. The emphasis on collaboration and continuous improvement is key for operations professionals.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Teams: Leading a team with varying levels of experience, motivation, and work styles requires strong interpersonal and motivational skills.

• High-Pressure Environment: Working within a healthcare facility means operating under strict timelines and high expectations, especially during peak periods or emergencies.

• Maintaining Consistency: Ensuring uniform high standards of cleaning and sanitation across all areas and shifts can be challenging due to varying conditions and staff availability.

• Adapting to Evolving Protocols: Staying current with updated infection control guidelines and safety regulations in a dynamic healthcare setting.

Learning & Development Opportunities:

• Advanced EVS Certifications: Pursuing certifications in healthcare environmental services, infection control, or specialized cleaning techniques.

• Leadership Training: Participating in Aramark's internal leadership development programs to enhance management and supervisory skills.

• Cross-Training: Opportunities to learn about other facility services or operational areas within Aramark.

• Mentorship: Learning from experienced EVS Supervisors and Managers, gaining insights into advanced operational strategies and career progression.

📝 Enhancement Note: This section anticipates potential challenges inherent in the role and highlights the available avenues for professional development, providing a realistic outlook for operations candidates considering this position.

💡 Interview Preparation

Strategy Questions:

• Operational Leadership: "Describe a time you had to motivate a team to meet a difficult deadline. What was your approach, and what was the outcome?"

• Problem-Solving: "A critical area in the hospital has been unexpectedly contaminated. Outline the immediate steps you would take to address the situation, ensuring patient safety and compliance."

• Process Improvement: "How would you identify inefficiencies in your team's daily cleaning routine, and what strategies would you implement to improve them?"

Company & Culture Questions:

• Understanding Aramark/UI Health: "What do you know about Aramark's commitment to service excellence, and how does that align with your own work ethic?"

• Healthcare Operations: "What do you believe are the most critical aspects of environmental services in a healthcare setting?"

• Team Dynamics: "How do you foster a positive and collaborative team environment, especially under pressure?"

Portfolio Presentation Strategy:

• STAR Method for Case Studies: Structure your examples using Situation, Task, Action, and Result to clearly articulate your contributions and the impact of your initiatives.

• Focus on Metrics: When discussing process improvements, always include quantifiable results (e.g., "reduced cleaning time by 15%," "improved quality score by 10%").

• Demonstrate Leadership: Highlight instances where you took initiative, guided others, or resolved team conflicts.

• Showcase Understanding of Compliance: Emphasize your knowledge of safety (OSHA) and infection control standards, using specific examples of how you ensured adherence.

📝 Enhancement Note: This provides targeted interview preparation advice, focusing on operational leadership, problem-solving, and company alignment, with specific examples of questions and portfolio presentation strategies relevant to an EVS Lead role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Aramark Careers portal via the provided URL.

• Resume Optimization: Tailor your resume to highlight your 1-2 years of environmental services experience, any leadership or supervisory duties, and specific achievements in sanitation, quality control, and safety compliance. Use keywords from the job description.

• Portfolio Preparation: If you have examples of process improvements, quality control reports, or training initiatives, prepare them for potential discussion or submission. Focus on quantifiable results and your role in achieving them.

• Interview Practice: Prepare to discuss your experience using the STAR method, focusing on scenarios related to leadership, problem-solving in a fast-paced environment, and ensuring compliance with EVS/safety protocols. Research Aramark and UI Health's mission and values.

• Company Research: Familiarize yourself with Aramark's services, especially in healthcare facilities, and understand the critical role of EVS in patient care and hospital operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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