Director of Product Strategy

📍 Job Overview

Job Title: Director of Product Strategy

Company: MyUtilities

Location: Dallas, Texas, United States

Job Type: FULL_TIME

Category: Product Management / GTM Strategy

Date Posted: 2026-08-27

Experience Level: 5-10 years (Mid-Senior to Senior)

Remote Status: Hybrid

🚀 Role Summary

• Drives product vision, strategy, and multi-quarter roadmap for core product portfolio including CRM, data products, integrations, and AI agents.

• Conducts customer discovery with mortgage, real estate, and home-services partners to identify high-value workflow problems and opportunities for product innovation.

• Owns product commercialization, including packaging, pricing, pilots, go-to-market planning, sales enablement, and adoption programs to drive measurable business outcomes.

• Establishes and maintains a disciplined product analytics practice to connect product decisions to business outcomes like adoption, retention, revenue, and operational efficiency.

• Acts as a subject matter expert and key liaison, comfortable working directly with customers, partnering closely with engineering, and collaborating with Sales and Customer Success.

📝 Enhancement Note: While the title is "Director of Product Strategy," the responsibilities and required experience (5-10 years) suggest a role that bridges senior product management with strategic GTM execution, rather than a purely high-level directorial role. The emphasis on hands-on work with customers, engineering, and sales enablement indicates a strong operational and execution focus within the product strategy domain. This role is crucial for the GTM function, ensuring products meet market needs and are successfully commercialized.

📈 Primary Responsibilities

• Define and articulate the product vision, strategy, and multi-quarter roadmap for the CRM platform, data products, partner APIs, integrations, and AI agents.

• Lead customer discovery initiatives to deeply understand the needs and pain points of mortgage, real estate, and home-services partners, translating these into actionable product requirements.

• Prioritize product investments based on clear customer value and commercial outcomes, including adoption rates, customer retention, revenue expansion, conversion optimization, and automation efficiency.

• Collaborate closely with Engineering from the discovery phase through product launch, defining detailed requirements, success metrics, release plans, and quality standards to ensure successful product delivery.

• Develop and manage partner-facing APIs and integrations, ensuring they are reliable, scalable, and designed for ease of adoption by external partners.

• Drive product commercialization efforts, providing critical input on packaging and pricing, managing pilot programs, developing go-to-market plans, and creating sales enablement materials.

• Implement and refine a robust product analytics practice, utilizing cohort analysis, controlled rollouts, A/B testing, and customer feedback mechanisms to measure product performance and inform strategic decisions.

• Partner cross-functionally with Sales, Customer Success, Operations, and external partners to champion product adoption, identify upsell/cross-sell opportunities, and gather market feedback.

• Represent MyUtilities in strategic customer discussions, partner presentations, and relevant industry events, acting as a knowledgeable product evangelist.

• Ensure all product decisions and development incorporate necessary security, privacy, and compliance considerations relevant to B2B SaaS and data products.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic product thinking and operational execution, particularly in commercialization and GTM. This role requires a strong understanding of how product development directly impacts revenue and operational efficiency, aligning closely with GTM and Revenue Operations principles.

🎓 Skills & Qualifications

Education: Bachelor's degree in Business, Computer Science, Engineering, or a related field is typically expected. A Master's degree or MBA is a plus, especially with a focus on strategy or technology.

Experience: 5-10 years of progressive experience in product management, with a significant portion focused on building and scaling B2B SaaS, workflow, CRM, data, API, or platform products. Proven track record of owning product strategy while actively participating in delivery and execution.

Required Skills:

• Product Strategy & Vision: Ability to define a clear product vision and translate it into a cohesive, multi-quarter roadmap.

• B2B SaaS Product Management: Deep understanding of the B2B SaaS product lifecycle, from ideation to commercialization and iteration.

• CRM & Workflow Automation: Experience with CRM platforms and workflow automation tools, understanding their role in business process optimization.

• Data Products & API Development: Proficiency in defining requirements for data products and partner-facing APIs, focusing on reliability and scalability.

• Customer Discovery & User Research: Skilled in conducting customer interviews and synthesizing feedback to identify market needs and opportunities.

• Product Analytics & Metrics: Fluency in product analytics tools and methodologies (e.g., cohort analysis, A/B testing) to measure product performance and business impact.

• Commercialization & GTM: Experience in product packaging, pricing, go-to-market planning, and sales enablement.

• Cross-Functional Collaboration: Proven ability to partner effectively with Engineering, Sales, Customer Success, and Operations teams.

• Executive Communication: Strong presentation and communication skills for engaging with customers, partners, and internal stakeholders.

• Problem-Solving & Decision-Making: Aptitude for translating complex challenges into simple, commercially successful product solutions and making sound trade-offs.

Preferred Skills:

• Industry Experience: Prior experience in mortgage, real estate, fintech, proptech, or home-services technology sectors.

• Applied AI Products: Familiarity with AI agents or AI-driven products used in production workflows.

• Platform Integration: Experience with integrating various software platforms and managing partner APIs.

• Agile Methodologies: Strong understanding and practical application of Agile development principles.

📝 Enhancement Note: The experience level and the blend of strategic and execution-focused responsibilities suggest this role is critical for driving commercial success through product. Candidates should highlight their ability to not only define strategy but also to actively contribute to its implementation and measure its impact, aligning with GTM operational excellence.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Product Strategy Documentation: Examples of developed product visions, strategic roadmaps, and prioritization frameworks used to guide product development.

• Customer Discovery & Requirements: Case studies demonstrating how customer needs were translated into detailed product requirements and user stories.

• Commercialization Plans: Evidence of involvement in product packaging, pricing strategies, and go-to-market plans for new product launches.

• Product Analytics & Performance: Demonstrations of how product analytics were used to inform decisions, track KPIs, and drive measurable business outcomes (e.g., adoption, revenue growth, efficiency gains).

• API & Integration Design: Examples of API specifications or integration design documents that highlight scalability, reliability, and ease of adoption.

Process Documentation:

• Product Development Lifecycle: Documentation showcasing understanding and implementation of efficient product development processes, from ideation through launch and iteration.

• Cross-Functional Workflow Design: Examples of processes established to ensure seamless collaboration between Product, Engineering, Sales, and Customer Success.

• Performance Measurement Frameworks: Outlines of how product performance is measured, tracked, and reported, including key metrics and reporting cadence.

• Agile & Iterative Processes: Documentation illustrating experience with Agile methodologies, sprint planning, and iterative development cycles.

📝 Enhancement Note: For a role like this, a portfolio is crucial for demonstrating strategic thinking and execution capabilities. Candidates should be prepared to showcase how they've driven commercial success and operational efficiency through product initiatives, emphasizing measurable results.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Director of Product Strategy with 5-10 years of experience in a major tech hub like Dallas, Texas, the estimated salary range is $150,000 - $200,000 per year. This range can vary based on specific experience, qualifications, and the company's compensation philosophy.

Benefits:

• Comprehensive Medical, Dental, and Vision coverage.

• Paid Time Off (PTO) to support work-life balance.

• Paid Holidays to allow for rest and celebration.

• Opportunities for professional development and continued learning.

• Potential for performance-based bonuses or equity, depending on company structure.

Working Hours: The role is based on a standard 40-hour work week, typical for a full-time Director-level position. However, flexibility may be expected to accommodate project deadlines, customer needs, and cross-functional collaboration across different time zones, aligning with the hybrid work environment.

📝 Enhancement Note: The salary estimate is based on market data for similar roles in Dallas, TX, considering the experience level and industry (B2B SaaS, Proptech/Fintech). The benefits package is standard for a professional role, with specific details to be confirmed by MyUtilities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (specifically, B2B SaaS for the real estate, mortgage, and home services sectors). MyUtilities operates at the intersection of Proptech, Fintech, and AI, aiming to streamline essential home service setup for consumers and integrate these workflows into real estate transactions.

Company Size: The provided information suggests a growth-stage company. With a focus on expanding its platform and looking for product leaders, it's likely in the range of 50-250 employees, indicating a dynamic environment where individual contributions have significant impact.

Founded: The founding date is not explicitly provided, but the company's focus on proprietary CRM, data insights, APIs, and AI agents suggests a mature product offering that has evolved beyond an early-stage startup.

Team Structure:

• The Director of Product Strategy will likely be part of a Product Management team, reporting to a VP of Product or Chief Product Officer.

• Close collaboration is expected with Engineering teams (Software Engineers, QA, Product Designers), Sales, Customer Success, and Marketing.

• The "others-focused" core value suggests a culture that prioritizes customer and partner needs, as well as internal team support. Methodology:

• Data-Driven Decision Making: Emphasis on product analytics, cohort analysis, and experiments to inform strategy and measure success.

• Customer-Centricity: A strong focus on customer discovery and translating partner needs into product features.

• Agile & Iterative Development: Implied through close partnership with Engineering and a need for speed in a growth-oriented environment.

• Grit & Resilience: Expected in a fast-moving, growth-stage company where challenges are frequent and require perseverance.

Company Website: https://www.myutilities.com/ (Note: This is a hypothetical URL based on the company name and industry; the actual company URL is provided in the input as https://jobs.workable.com/company/wVPxeYzWBFut57Rf71Nfhv/jobs-at-myutilities).

📝 Enhancement Note: The company culture is described as being grounded in specific core values: Grit, Integrity, Excellence in Everything, and Others-Focused. This provides insight into the expected work ethic and interpersonal dynamics. The emphasis on technology and data within a growing company suggests a forward-thinking and results-oriented environment.

📈 Career & Growth Analysis

Operations Career Level: This role sits at a senior individual contributor or early management level, often referred to as a "Director" or "Senior Product Manager" with strategic oversight. It's a critical role for driving commercial success and shaping the future of the company's core platform.

Reporting Structure: The Director of Product Strategy will report to a senior product leader (e.g., VP of Product or Chief Product Officer) and will work closely with Engineering leadership and cross-functional department heads (Sales, Customer Success, Marketing, Operations).

Operations Impact: This role has a direct and significant impact on the company's revenue and operational efficiency. By defining and executing product strategy for the CRM, data, integrations, and AI agents, the Director will influence adoption rates, customer retention, partner integration success, lead-to-close times, and overall platform scalability. Successful product outcomes directly translate to commercial success and operational streamlining.

Growth Opportunities:

• Leadership Advancement: Potential to move into higher-level product leadership roles (e.g., Head of Product, VP of Product) as the company scales and the product portfolio expands.

• Specialization: Opportunity to deepen expertise in specific areas like AI product strategy, platform integrations, or data product management.

• Cross-Functional Mobility: Potential to transition into GTM leadership, strategic partnerships, or operational strategy roles given the close collaboration and business impact.

• Industry Expertise: Developing deep knowledge in the intersection of real estate, mortgage, home services, and technology.

📝 Enhancement Note: This role offers substantial growth potential within a dynamic company. The emphasis on strategic product development and its direct link to commercial outcomes positions candidates for leadership in product management, GTM, or broader operational strategy roles.

🌐 Work Environment

Office Type: The role is designated as "Hybrid," meaning employees are expected to work from the Dallas office some days and remotely on others. This suggests a blend of in-office collaboration and remote flexibility.

Office Location(s): Dallas, Texas, United States. Specific office address details would be provided by MyUtilities. This location offers access to a large talent pool and a thriving tech ecosystem.

Workspace Context:

• Collaborative Environment: The hybrid model implies a need for effective collaboration both in-person and remotely. Expect opportunities for team meetings, brainstorming sessions, and cross-functional workshops.

• Technology & Tools: Access to standard office technology and the necessary software tools for product management, analytics, and communication.

• Team Interaction: Regular interaction with product management peers, engineering teams, and stakeholders across Sales, Customer Success, and Operations.

Work Schedule: A standard 40-hour work week is expected, with the flexibility inherent in a hybrid role. The focus will be on achieving objectives and delivering results, rather than strict adherence to hours, particularly given the strategic nature of the role.

📝 Enhancement Note: The hybrid nature of the role requires strong self-management and communication skills, ensuring productivity and collaboration regardless of physical location. The Dallas location is a significant tech hub, offering opportunities for networking and professional engagement.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or hiring manager will review applications and conduct a brief screening call to assess basic qualifications, experience, and cultural fit.

2. Hiring Manager Interview: A deeper dive into your product management experience, strategic thinking, and understanding of B2B SaaS, CRM, and data products. Expect questions about your approach to roadmap development, customer discovery, and GTM.

3. Cross-Functional Interviews: Interviews with key stakeholders, likely including engineering leads, sales leaders, and customer success managers. These will assess your ability to collaborate, communicate, and understand diverse business needs.

4. Product Strategy Case Study/Presentation: A common step for product roles. You may be asked to prepare a presentation on a hypothetical product strategy, analyze a market opportunity, or present a case study from your past experience demonstrating your approach to a complex product challenge.

5. Final Interview: Typically with a senior executive (e.g., CPO, CEO) to discuss overall strategy, leadership potential, and final fit with the company culture and values.

Portfolio Review Tips:

• Focus on Impact: Showcase projects where you demonstrably drove significant commercial outcomes (revenue, adoption, efficiency, conversion). Use quantifiable metrics.

• Strategic Narrative: For each project, clearly articulate the problem, your strategic approach, the execution steps, and the measurable results. Tell a compelling story.

• Process & Methodology: Highlight your product management process, including customer discovery techniques, prioritization frameworks, and collaboration methods.

• Technical Acumen: For API and data products, be prepared to discuss technical considerations, scalability, and integration challenges.

• GTM Integration: Emphasize your role in commercialization, sales enablement, and product adoption. Show how product strategy aligns with GTM execution.

• Tailor to MyUtilities: Understand MyUtilities' business (Proptech, Fintech, AI) and tailor your examples to demonstrate relevant experience.

Challenge Preparation:

• Product Strategy Case Study: Prepare to analyze a market segment (e.g., real estate agents, mortgage brokers), identify a problem, and propose a product solution with a clear roadmap and GTM plan.

• Prioritization Exercise: Be ready to discuss how you would prioritize a backlog of features with competing demands, considering strategic importance, customer value, and development effort.

• Stakeholder Management: Prepare examples of how you've managed conflicting priorities or feedback from different departments (e.g., Sales vs. Engineering).

• Metrics & Analytics: Practice articulating how you would define and track success metrics for a new product or feature, and how you'd use data to iterate.

📝 Enhancement Note: The interview process for a Director of Product Strategy is rigorous, focusing on strategic thinking, execution capability, and cross-functional leadership. A well-prepared portfolio and clear articulation of past successes are critical for demonstrating value.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Jira, Confluence, Asana, Trello (for roadmap planning, backlog management, documentation).

• Prototyping & Design Tools: Figma, Sketch, Adobe XD (for collaborating on UI/UX design).

• Analytics & Data Visualization: Google Analytics, Mixpanel, Amplitude, Tableau, Power BI (for tracking product usage, user behavior, and business KPIs).

• CRM Systems: Salesforce, HubSpot, or a proprietary CRM (as the company has its own, understanding its architecture and integration potential is key).

• Collaboration & Communication: Slack, Microsoft Teams, Zoom (for team communication and virtual meetings).

Analytics & Reporting:

• Data Warehousing/Lakes: Experience with tools that house integrated data (e.g., Snowflake, Redshift, BigQuery) may be beneficial.

• SQL: Proficiency in SQL for querying databases and performing custom data analysis.

• Business Intelligence (BI) Tools: Tableau, Looker, Power BI for creating dashboards and reports.

CRM & Automation:

• CRM Platforms: Deep understanding of CRM functionalities, particularly in B2B SaaS and workflow automation.

• Integration Platforms: Experience with iPaaS (Integration Platform as a Service) solutions or understanding of API-based integrations.

• Marketing Automation: Familiarity with tools like Marketo, Pardot, or HubSpot for GTM coordination.

📝 Enhancement Note: Candidates should be proficient with common product management tools and data analytics platforms. Specific experience with CRM systems, API integrations, and potentially AI/ML tools will be highly advantageous, given the company's product focus.

👥 Team Culture & Values

Operations Values:

• Grit: Demonstrating perseverance and resilience in the face of challenges, especially in a fast-paced, growth-oriented environment.

• Integrity: Upholding honesty, transparency, and ethical conduct in all interactions and decision-making.

• Excellence in Everything: Striving for high quality and continuous improvement in all aspects of work, from product strategy to execution.

• Others-Focused: Prioritizing the needs of customers, partners, and team members, fostering a collaborative and supportive environment.

Collaboration Style:

• Cross-Functional Integration: Expect a highly collaborative environment where product strategy is developed and executed in tight partnership with Engineering, Sales, Customer Success, and Operations.

• Data-Informed Dialogue: Discussions and decisions are expected to be backed by data and customer insights, fostering a culture of objective analysis.

• Iterative Feedback Loops: An open culture for providing and receiving constructive feedback to continuously refine products and processes.

• Proactive Communication: Emphasis on clear, timely, and proactive communication to keep all stakeholders aligned, especially in a hybrid work setting.

📝 Enhancement Note: The company's core values are central to its culture and should be reflected in how candidates approach their work and interactions. A candidate who embodies these values will likely thrive at MyUtilities.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Strategic Vision with Execution: Effectively translating high-level strategy into actionable roadmaps and ensuring successful delivery in a fast-paced environment.

• Navigating a Multi-Faceted Product Portfolio: Owning strategy for CRM, data products, integrations, and AI agents requires broad understanding and ability to prioritize effectively.

• Driving Adoption in a Complex Ecosystem: Ensuring mortgage, real estate, and home-services partners adopt new features and integrations, overcoming potential resistance to change.

• Staying Ahead of Technology Trends: Keeping pace with advancements in AI, data analytics, and integration technologies to maintain a competitive product offering.

• Cross-Functional Alignment: Ensuring buy-in and effective collaboration from diverse teams with potentially competing priorities.

Learning & Development Opportunities:

• Deepening AI/ML Product Expertise: Gaining hands-on experience with applied AI products and agents in production workflows.

• Mastering Proptech/Fintech Landscape: Developing in-depth knowledge of the mortgage, real estate, and home services industries.

• Strategic Leadership Development: Opportunities to take on more significant strategic responsibilities and potentially lead larger product teams.

• Advanced Product Analytics: Enhancing skills in sophisticated data analysis, experimentation, and A/B testing methodologies.

• Industry Engagement: Representing the company at industry events, building a professional network, and contributing to thought leadership.

📝 Enhancement Note: The challenges presented are common in growth-stage tech companies and offer significant opportunities for professional development and skill enhancement. Candidates should be prepared to discuss how they approach such challenges and leverage them for growth.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for developing a product strategy for a new B2B SaaS offering, particularly in a regulated or complex industry like mortgage or real estate." (Focus on customer discovery, market analysis, competitive landscape, and alignment with business goals).

• "How would you prioritize features across a portfolio that includes a CRM, data products, and AI agents, given limited engineering resources?" (Emphasize frameworks like RICE, MoSCoW, or value-based prioritization, and how you balance short-term wins with long-term strategic goals).

• "Walk me through a time you had to translate complex customer workflows into a simple, commercially successful product. What were the key challenges and outcomes?" (Highlight problem definition, solution design, user empathy, and commercial impact). Company & Culture Questions:

• "Based on our core values (Grit, Integrity, Excellence, Others-Focused), how would you embody these in your day-to-day work as a Director of Product Strategy?" (Connect your past experiences and work style to these values).

• "How do you approach building strong partnerships with engineering teams to ensure successful product delivery?" (Discuss communication, collaboration, trade-off discussions, and shared ownership).

• "How do you measure the success of your product initiatives beyond just feature adoption? What business outcomes do you focus on?" (Focus on revenue, conversion, retention, operational efficiency, and ROI). Portfolio Presentation Strategy:

• Structure: Organize your portfolio by impact area or product type (e.g., CRM enhancements, API integrations, data product launches). For each project, clearly outline: Problem, Solution, Your Role, Process/Methodology, Key Metrics/Results, and Lessons Learned.

• Quantify Everything: Use numbers, percentages, and dollar amounts to demonstrate the commercial impact of your work.

• Highlight GTM & Commercialization: Show how your product strategies translated into successful market launches, sales enablement, and revenue generation.

• Showcase Collaboration: Briefly mention how you worked with cross-functional teams to achieve results.

• Tailor to MyUtilities: Select examples most relevant to B2B SaaS, workflow automation, data products, APIs, and ideally, industries like real estate or fintech. Be prepared to discuss how your experience applies to MyUtilities' specific challenges.

📝 Enhancement Note: Preparation should focus on articulating strategic thinking, demonstrating execution capabilities, and showcasing measurable business impact. Understanding MyUtilities' business model and target markets is crucial for tailoring responses and portfolio examples.

📌 Application Steps

To apply for this Director of Product Strategy position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Select 2-3 key projects from your experience that best highlight your strategic product leadership, GTM success, and impact on commercial outcomes (revenue, adoption, efficiency). Prepare a brief overview or presentation deck for each, focusing on quantifiable results and your specific contributions.

• Resume Optimization: Ensure your resume clearly articulates your experience with B2B SaaS, CRM, data products, APIs, and GTM strategy. Use keywords from the job description and highlight achievements with metrics.

• Interview Preparation: Practice articulating your product strategy framework, how you prioritize, and how you collaborate with engineering and sales. Prepare specific examples for behavioral questions related to the company's core values.

• Company Research: Thoroughly research MyUtilities, their product offerings, target markets (mortgage, real estate, home services), and recent news. Understand their business model and how product strategy drives their growth.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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