Product Designer - UX Research

📍 Job Overview

Job Title: Product Designer - UX Research

Company: Multiplica

Location: Lima, Callao Region, Peru

Job Type: CONTRACTOR

Category: Product Design / UX/UI

Date Posted: 2026-09-01

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Design and develop high-impact digital interfaces and user experiences for web and mobile products, ensuring visual consistency and adherence to design system principles.

• Conduct comprehensive qualitative and quantitative UX research, including user interviews and usability testing, to validate hypotheses and inform strategic product evolution.

• Collaborate closely with cross-functional teams (Product Managers, Developers) within agile ceremonies to translate research findings into actionable product improvements and feature enhancements.

• Create and maintain detailed design documentation, including user flows, wireframes, mockups, and high-fidelity prototypes, ensuring accurate implementation by development teams.

• Drive product discovery processes by identifying user needs and market opportunities through research, contributing to strategic decision-making and a culture of continuous improvement.

📝 Enhancement Note: This role is a contract position, emphasizing the need for immediate contribution and a focused project lifecycle. The hybrid model suggests a need for adaptability and strong remote collaboration skills alongside in-office presence.

📈 Primary Responsibilities

• Design intuitive and visually consistent user interfaces for web and mobile applications, adhering to established design principles and user-centered methodologies.

• Construct detailed user flows, wireframes, mockups, and high-fidelity prototypes to effectively communicate design concepts and user journeys.

• Maintain and evolve Design Systems, ensuring component reusability and visual coherence across all product touchpoints.

• Collaborate with development teams to ensure the faithful implementation of designs, providing clear specifications and ongoing support.

• Plan and execute a variety of UX research methods, including user interviews, usability testing (moderated and unmoderated), and validation sessions, to gather actionable insights.

• Analyze research findings to identify user pain points, unmet needs, and opportunities for product enhancement, translating them into clear, data-driven recommendations.

• Support product discovery phases by conducting user research and competitive analysis to inform product strategy and roadmap development.

• Actively participate in agile ceremonies and co-creation sessions, fostering a collaborative design environment.

• Present design proposals and research findings to stakeholders, effectively articulating design decisions with supporting data and user insights.

• Contribute to a culture of continuous learning and improvement within the design team, sharing knowledge and best practices.

📝 Enhancement Note: The responsibilities highlight a dual focus on UI design and UX research, requiring a candidate who can both create aesthetically pleasing and functional interfaces and rigorously validate them through user-centric methodologies. The emphasis on design systems and agile collaboration is critical.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong academic foundation or equivalent practical experience in Design, Human-Computer Interaction, Psychology, or a related field is beneficial.

Experience:

• 3 to 5 years of progressive experience as a Product Designer, UX/UI Designer, or in a similar role focused on digital products.

• Demonstrated experience participating in the complete product design lifecycle, from initial discovery and research through to final delivery and iteration. Required Skills:

• Advanced proficiency in Figma, including mastery of Auto Layout, Components, Variables, and Prototyping features.

• Proven experience working with and contributing to Design Systems, including the creation of reusable components.

• Strong ability to design responsive interfaces for both web and mobile platforms.

• Expertise in creating wireframes, user flows, mockups, and high-fidelity prototypes.

• Solid understanding of user accessibility principles (WCAG) and established usability best practices.

• Experience conducting user interviews and performing both moderated and unmoderated usability tests.

• Demonstrated ability to plan, execute, and synthesize qualitative and quantitative research studies.

• Skill in translating research findings into actionable insights and product improvement opportunities.

• Familiarity with Design Thinking and Human-Centered Design methodologies.

• Proven ability to validate design hypotheses through research and prototyping.

• Experience collaborating effectively with Product Managers, Developers, and multidisciplinary teams in agile environments.

• Strong presentation and communication skills, with the ability to articulate and defend design decisions using data and research.

• Analytical thinking, problem-solving orientation, and the capacity for autonomous management of medium-complexity initiatives.

• Excellent communication, collaborative mindset, and receptiveness to continuous feedback. Preferred Skills:

• Familiarity with research and analytics tools such as Maze, Hotjar, Optimal Workshop, Google Analytics, Amplitude, or Mixpanel.

📝 Enhancement Note: The experience requirement is specific (3-5 years) and emphasizes end-to-end product lifecycle involvement. The explicit mention of Figma features like Auto Layout and Variables indicates a need for a designer with modern, efficient workflow capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing projects with a significant emphasis on both UI design execution and UX research methodologies.

• Projects should clearly demonstrate the candidate's ability to navigate the entire product design lifecycle, from initial problem definition and user research to final UI implementation and iteration.

• Case studies should articulate the problem statement, research approach, design process, key decisions, and quantifiable outcomes or learnings.

• Evidence of work with Design Systems, including examples of component creation and application, is highly desirable.

• Prototypes should be interactive and effectively communicate user flows and interaction design. Process Documentation:

• Candidates should be prepared to discuss their personal design process, including how they approach user research planning, synthesis, and the translation of insights into design solutions.

• Examples of how design decisions were informed by data and user feedback are crucial.

• Documentation of collaboration with development teams and how design specifications were communicated for implementation should be highlighted.

📝 Enhancement Note: The portfolio requirement is central to this application. It must clearly evidence both UI craft and robust UX research capabilities, with a strong emphasis on demonstrating the candidate's end-to-end design process and data-informed decision-making.

💵 Compensation & Benefits

Salary Range: As this is a contractor role with a 6-month contract duration, a specific salary range is not provided. However, based on the experience level (3-5 years), location (Lima, Peru), and the hybrid work arrangement, a competitive rate would typically fall within the range of PEN 5,000 to PEN 9,000 per month for a full-time equivalent contractor. This estimate is based on general market rates for experienced Product Designers in Lima, considering the demand for specialized UX research skills.

Benefits:

• 6-month contract.

• 100% Full Payroll Coverage from day one.

• 100% coverage of EPS (Private Health Plan).

• Access to a self-training platform for continuous learning.

• Opportunities for constant training and professional development.

• Excellent work environment.

• Inclusive work environment, welcoming individuals with disabilities. Working Hours:

• Monday to Friday, 09:00 AM to 06:00 PM (Peru time). This equates to approximately 40 hours per week.

• Hybrid work model requiring presence in the office 3 days per week.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for contract Product Designers in Lima, Peru, with a focus on the mid-level experience bracket. The benefits package is comprehensive for a contract role, particularly the EPS coverage and professional development resources.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Digital Transformation Consulting, Talent Recruitment. Multiplica operates within the digital consulting space, specializing in connecting digital talent with companies and supporting digital transformation initiatives across LATAM and Europe. This industry context implies a fast-paced, innovation-driven environment.

Company Size: While not explicitly stated, Multiplica appears to be a medium-to-large sized consultancy, indicated by its 26+ years of experience, operations in LATAM and Europe, and a broad network of talent. This size suggests a structured organization with established processes but also room for agility.

Founded: Founded over 26 years ago, Multiplica has a long-standing history in the digital talent and consulting market, indicating stability and deep industry expertise.

Team Structure:

• The Product Design team likely consists of specialized roles such as Product Designers, UX Researchers, UI Designers, and potentially UX Writers.

• Collaboration is expected to be cross-functional, involving close partnerships with Product Managers, Developers, Business Analysts, and other stakeholders involved in product development.

• Reporting lines would typically lead up to a Design Lead or Head of Design within Multiplica's organizational structure, with project-specific reporting to client-side product leads. Methodology:

• Agile methodologies (Scrum, Kanban) are implied by the mention of agile ceremonies and collaboration with development teams.

• Design Thinking and Human-Centered Design are explicitly mentioned as core to the company's approach, emphasizing empathy, ideation, prototyping, and testing.

• Data-driven decision-making and continuous improvement are core tenets, supported by UX research and analytics tools.

Company Website: https://www.multiplica.com/ (Note: The provided URL was for the job board, not the company's main site.)

📝 Enhancement Note: Multiplica's long history and international presence suggest a professional and results-oriented culture. The emphasis on digital transformation and innovation implies a forward-thinking environment where design plays a crucial strategic role.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level (3-5 years of experience). It requires a solid foundation in both UI design and UX research, with the ability to work autonomously on medium-complexity initiatives. The focus is on executing design tasks effectively and contributing insights rather than managing a team or setting overarching design strategy.

Reporting Structure: The Product Designer will report to a Design Lead or Manager within Multiplica's talent pool. On a project-by-project basis, they will collaborate closely with client-side Product Managers and development teams, often within the client's agile framework.

Operations Impact: The Product Designer's impact is directly tied to enhancing user experience, driving product adoption, and ultimately contributing to the client's business objectives through well-designed, user-validated digital products. This role supports the client's digital transformation goals by ensuring their products are user-centric and effective.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX research (e.g., generative research, quantitative analysis) or UI design (e.g., complex component systems, animation).

• Advanced Design Practice: Transition into Senior Product Designer roles, taking on more complex projects and mentoring junior designers.

• Cross-functional Leadership: Develop skills in product strategy and discovery, potentially moving towards Product Owner or Product Management roles if desired.

• Industry Exposure: Gain experience across various industries and product types through Multiplica's diverse client base, broadening professional perspective.

• Learning & Development: Utilize Multiplica's self-training platform and ongoing training opportunities to acquire new skills and certifications relevant to product design and UX.

📝 Enhancement Note: The contract nature of the role means growth is more likely to be skill-based and project-driven rather than through traditional internal promotions within Multiplica. However, the exposure to diverse clients offers significant learning and portfolio-building opportunities.

🌐 Work Environment

Office Type: The role is designated as Hybrid, requiring 3 days per week in the office. This suggests a collaborative office space designed to facilitate team interaction, brainstorming, and focused work.

Office Location(s): Lima, Callao Region, Peru. Specific office location details would be provided upon engagement.

Workspace Context:

• Collaborative Environment: The hybrid model is designed to balance focused individual work with team collaboration, encouraging in-person interaction for brainstorming, design reviews, and team building.

• Tools & Technology: Access to standard office equipment, reliable internet, and potentially shared software licenses or development environments. The role heavily relies on digital tools like Figma, which are expected to be utilized.

• Team Interaction: Opportunities for direct interaction with design colleagues, product managers, and developers, fostering a dynamic and communicative work atmosphere.

Work Schedule: The standard working hours are Monday to Friday, 09:00 AM to 06:00 PM (Peru time), totaling approximately 40 hours per week. This schedule allows for core working hours conducive to team collaboration and project work.

📝 Enhancement Note: The hybrid model indicates a company that values both in-person collaboration and the flexibility of remote work. Candidates should be comfortable commuting to the Lima office for 3 days per week.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio to assess alignment with the core requirements.

• Technical Interview (Design Challenge/Portfolio Review): This is a critical stage. Expect to present your portfolio, walk through key case studies, and discuss your design process, UI decisions, and UX research methodologies. You may be given a small design challenge or asked to critique an existing design. Be prepared to articulate your rationale clearly, backed by data and user insights.

• Cross-functional Interview: An interview with potential team members, likely including a Product Manager and/or a Developer, to assess collaboration skills, communication style, and cultural fit within an agile team.

• Final Interview: Potentially with a hiring manager or senior leader at Multiplica to discuss overall fit, career aspirations, and confirm contract details.

Portfolio Review Tips:

• Curate Selectively: Focus on 2-3 of your strongest, most relevant projects that showcase both UI design and UX research expertise.

• Tell a Story: For each project, clearly articulate the problem, your role and responsibilities, the process you followed, key challenges, your design decisions (and why), and the outcomes or learnings. Use visuals effectively.

• Highlight UX Research: Specifically detail your research methods, participant recruitment, analysis, and how research findings directly influenced your design solutions. Quantify impact where possible.

• Showcase Figma Skills: Demonstrate your proficiency with Figma's advanced features, design systems, and prototyping capabilities.

• Prepare for Questions: Anticipate questions about your design process, how you handle feedback, conflict resolution, and your experience with specific tools and methodologies.

Challenge Preparation:

• If a design challenge is presented, focus on understanding the problem statement thoroughly.

• Prioritize a user-centered approach and clearly articulate your assumptions and rationale.

• For time-bound challenges, focus on delivering a viable solution rather than perfection. Demonstrate your process and decision-making.

• Be ready to present your solution concisely and answer follow-up questions about trade-offs and next steps.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio and your ability to articulate your design process and research-backed decisions. Preparation should focus on crafting compelling narratives for your case studies and practicing clear, concise communication.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency is a core requirement. This includes mastery of Auto Layout, Components, Variables, and Prototyping features for efficient and scalable UI design.

• Design Systems: Experience in utilizing, contributing to, and maintaining Design Systems for consistency and efficiency.

Analytics & Reporting:

• Google Analytics: Desirable for understanding user behavior and product performance.

• Amplitude / Mixpanel: Desirable for product analytics, user segmentation, and feature usage tracking.

• Hotjar: Desirable for heatmaps, session recordings, and user feedback to understand user interaction patterns.

CRM & Automation: Not directly specified for this role, as it's a design position. However, understanding how design impacts CRM and automation workflows from a user perspective could be beneficial.

Research & Validation Tools:

• Maze: Highly desirable for remote usability testing, surveys, and prototype validation.

• Optimal Workshop: Desirable for card sorting and tree testing to inform information architecture.

📝 Enhancement Note: Figma is the non-negotiable tool. Familiarity with analytics and research platforms like Google Analytics, Amplitude, Mixpanel, Hotjar, Maze, and Optimal Workshop significantly enhances a candidate's profile for this role, demonstrating a data-driven approach to design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver for design decisions.

• Collaboration: A strong emphasis on teamwork, open communication, and cross-functional partnership to achieve shared goals.

• Data-Driven Approach: Utilizing research, analytics, and feedback to inform design choices and measure impact.

• Continuous Improvement: A mindset of learning, iteration, and seeking better ways to design and deliver value.

• Impact-Oriented: Focusing on creating designs that deliver tangible business and user value.

Collaboration Style:

• Transversal Integration: Working seamlessly across business, technology, and product teams to ensure alignment and holistic product development.

• Agile Participation: Actively engaging in agile ceremonies, providing design input, and adapting to evolving project requirements.

• Constructive Feedback: Fostering an environment where feedback is openly given and received, leading to stronger design outcomes.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings within the design team and broader project teams.

📝 Enhancement Note: Multiplica's culture appears to value professionals who are not only skilled designers but also proactive collaborators and continuous learners, aligned with modern digital product development practices.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing UI Polish with UX Research Rigor: Effectively integrating deep user research into fast-paced design sprints without compromising design quality or delivery timelines.

• Cross-Functional Alignment: Navigating diverse stakeholder needs and perspectives to achieve consensus on design direction.

• Translating Ambiguous Requirements: Working with initial product ideas or vague user needs and transforming them into concrete, user-validated design solutions.

• Adapting to Client-Specific Environments: Quickly understanding and adapting to different client company cultures, existing design systems, and development workflows.

Learning & Development Opportunities:

• Advanced UX Research Techniques: Opportunities to gain deeper expertise in specialized research methods through project work and potentially training.

• Design System Mastery: Developing advanced skills in creating scalable and maintainable Design Systems.

• Product Strategy Exposure: Participating in discovery phases can offer insights into product strategy and roadmap planning.

• Industry Breadth: Working with a variety of clients provides exposure to different business models, user bases, and technological challenges.

• Continuous Skill Enhancement: Access to Multiplica's self-training platform and ongoing training programs to stay current with design tools and methodologies.

📝 Enhancement Note: The challenges presented are typical for mid-level designers in consulting environments, requiring adaptability and strong problem-solving skills. The growth opportunities are substantial due to the diverse client exposure offered by Multiplica.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for conducting user research for a new feature. How do you decide which research methods to use?" (Prepare to discuss planning, recruitment, execution, synthesis, and how you select methods based on project goals and constraints.)

• "Walk me through a project where your UX research findings significantly changed the direction of a design. What was the impact?" (Have a specific case study ready that clearly demonstrates this. Focus on the insight, the design change, and the resulting outcome.)

• "How do you ensure your UI designs are accessible and follow usability best practices?" (Discuss your knowledge of WCAG, common usability heuristics, and how you integrate these into your workflow.)

• "How do you collaborate with Product Managers and Developers? Describe a time you had a disagreement and how you resolved it." (Highlight your communication, empathy, and problem-solving skills in a cross-functional context.) Company & Culture Questions:

• "What interests you about working for Multiplica and this specific client project?" (Research Multiplica's mission, values, and recent work. Align your interests with their focus on digital transformation and talent.)

• "How do you stay updated with the latest trends in product design and UX research?" (Mention industry blogs, conferences, online courses, and communities.)

• "Describe your experience working in an agile environment." (Discuss your understanding of agile ceremonies and how design fits into sprints.) Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Introduction (problem, your role), Research (methods, findings, insights), Design (ideation, wireframes, UI, prototypes), Iteration (how feedback influenced design), Outcome (results, learnings).

• Visuals: Use high-quality mockups, clear user flow diagrams, and engaging prototype demonstrations.

• Narrative: Tell a compelling story for each project. Explain the "why" behind your decisions.

• Conciseness: Be mindful of time. Focus on the most impactful aspects of each project.

• Engagement: Encourage questions throughout or at the end. Be prepared to discuss trade-offs and alternative approaches.

📝 Enhancement Note: Prepare specific examples for each question. The interview will heavily focus on demonstrating your practical application of UX research and UI design principles, your collaborative approach, and your ability to articulate your process and rationale.

📌 Application Steps

To apply for this Product Designer - UX Research position:

• Submit your application through the provided link on Workable.

• Customize Your Resume: Tailor your resume to highlight your 3-5 years of experience in product design and UX research, emphasizing your proficiency with Figma, Design Systems, and your experience across the full product lifecycle. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your best UI and UX research projects, and clearly articulates your design process and impact. Be ready to present it confidently.

• Research Multiplica: Understand their company mission, values, and their role in digital transformation and talent recruitment. This will help you tailor your responses and demonstrate genuine interest.

• Practice Your Pitch: Rehearse walking through your portfolio case studies, focusing on clearly explaining your contributions, decision-making process, and research-backed insights. Practice answering common interview questions related to design strategy, collaboration, and problem-solving.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.