Product Designer - UX Research

📍 Job Overview

Job Title: Product Designer - UX Research

Company: Multiplica

Location: Surquillo, Lima, Peru

Job Type: CONTRACTOR

Category: Product Design / UX/UI

Date Posted: 2026-09-01

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design impactful digital experiences by creating functional and visually consistent interfaces, leveraging continuous user research to understand behavior, validate hypotheses, and drive strategic product evolution.

• Execute the full product design lifecycle, from discovery and user research to UI design, prototyping, and collaboration with development teams for seamless delivery.

• Utilize advanced Figma capabilities, including Auto Layout, Components, Variables, and Prototyping, to build and maintain robust design systems.

• Conduct qualitative and quantitative user research, including interviews and usability testing, to gather actionable insights and inform product improvements.

📝 Enhancement Note: This role is a 6-month contract position with potential for extension, focusing on hybrid work within the company's operations in Peru. The emphasis on both UI design and UX research suggests a need for a versatile designer capable of driving product strategy from conception through to implementation.

📈 Primary Responsibilities

• Design intuitive and visually appealing interfaces for web and mobile products, adhering to usability principles and user-centered design methodologies.

• Develop comprehensive user flows, wireframes, mockups, and high-fidelity prototypes to effectively communicate design concepts and user journeys.

• Maintain and evolve Design Systems to ensure visual consistency, component reusability, and efficient design handoffs.

• Collaborate closely with engineering teams to ensure accurate and faithful implementation of designed interfaces and user experiences.

• Document UI components, design patterns, and technical specifications to streamline the development process and facilitate knowledge transfer.

• Plan and execute both qualitative and quantitative user research initiatives to address specific product needs and user understanding gaps.

• Conduct user interviews, moderated and unmoderated usability tests, and validation sessions to gather critical user feedback.

• Analyze research findings to extract actionable insights and translate them into concrete recommendations for product improvement and feature development.

• Support product discovery processes by collaborating with Product Managers and cross-functional teams to identify user needs and market opportunities.

• Actively participate in agile ceremonies and co-creation sessions, contributing to a collaborative and iterative design process.

• Present design proposals and research findings, clearly articulating design decisions with data-driven evidence and user insights.

• Work cross-functionally with business, technology, and product teams to ensure alignment and cohesive product development.

• Foster a culture of continuous improvement and learning within the design team, sharing knowledge and best practices.

📝 Enhancement Note: The responsibilities clearly delineate between UI design tasks (interfaces, flows, prototypes, design systems) and UX research tasks (planning, execution, analysis, validation). The emphasis on "discovery" and "evolution" indicates a strategic contribution beyond just visual design, requiring the candidate to influence product direction.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction (HCI), Psychology, or a related field is highly beneficial. Equivalent practical experience will also be considered.

Experience: 3 to 5 years of progressive experience as a Product Designer, UX/UI Designer, or in a comparable role focused on digital product development. Proven experience participating in the end-to-end product design lifecycle, from initial discovery and research through to final delivery.

Required Skills:

• Demonstrated experience in product design, encompassing both UI and UX research throughout the entire product development lifecycle (discovery to delivery).

• A strong portfolio showcasing successful projects with a significant emphasis on UI design and UX research methodologies, illustrating problem-solving and design impact.

• Advanced proficiency in Figma, including mastery of Auto Layout, Components, Variables, and Prototyping features.

• Experience in working with and contributing to Design Systems, including the creation of reusable components.

• Ability to design responsive interfaces for both web and mobile platforms.

• Proven experience in creating wireframes, user flows, mockups, and high-fidelity prototypes.

• Solid understanding of accessibility principles (WCAG) and established usability best practices.

• Experience conducting user interviews and performing both moderated and unmoderated usability testing.

• Capability to plan, execute, and synthesize qualitative and quantitative research studies.

• Skill in translating research findings into actionable insights and product improvement opportunities.

• Familiarity with Design Thinking and Human-Centered Design methodologies.

• Experience in validating design hypotheses through research and prototyping.

• Proven ability to collaborate effectively with Product Managers, Developers, and multidisciplinary teams in agile environments.

• Strong presentation skills, with the ability to articulate and defend design decisions backed by data and research.

• Analytical thinking, problem-solving aptitude, and the autonomy to manage mid-complexity initiatives.

• Excellent communication skills, a collaborative mindset, and openness to continuous feedback. Preferred Skills:

• Familiarity with research and analytics tools such as Maze, Hotjar, Optimal Workshop, Google Analytics, Amplitude, or Mixpanel.

📝 Enhancement Note: The "3 to 5 years" experience level combined with the requirement for end-to-end product lifecycle participation suggests a mid-level to senior-mid-level role. The emphasis on Figma and Design Systems points to a need for efficiency and scalability in design processes. The preferred skills highlight a desire for candidates who can leverage data analytics to inform design decisions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive case studies demonstrating your end-to-end product design process for digital products.

• Clearly articulate the problem statement, your role and responsibilities, the methodologies used (UI design, UX research, prototyping), and the key challenges encountered.

• Quantify the impact of your designs with relevant metrics, such as improvements in user engagement, conversion rates, task completion times, or user satisfaction scores.

• Highlight your proficiency with Figma, including examples of complex component structures, Auto Layout usage, and interactive prototypes.

• Include examples of how you've utilized Design Systems and ensured visual consistency across projects.

• Demonstrate your UX research capabilities by detailing user interview processes, usability testing methodologies, and how research insights directly influenced design decisions. Process Documentation:

• Be prepared to discuss your approach to user research planning, including how you select appropriate methodologies based on project goals.

• Articulate your process for translating research findings into actionable design requirements and user stories.

• Describe your methods for creating and maintaining design documentation, including style guides, component libraries, and specification handoffs for development.

• Explain your workflow for iterative design and feedback incorporation within an agile development framework.

📝 Enhancement Note: Given the explicit mention of UI and UX research, the portfolio must clearly differentiate and showcase expertise in both areas, supported by tangible project examples and measurable outcomes. The emphasis on Figma and Design Systems implies a need for structured and scalable design processes.

💵 Compensation & Benefits

Salary Range: For a Product Designer - UX Research role with 3-5 years of experience in Lima, Peru, a competitive salary range would typically fall between PEN 5,000 to PEN 8,000 per month. This estimate is based on industry benchmarks for similar roles in the Peruvian market, considering the hybrid work model and contractor employment type.

Benefits:

• 6-month contract with potential for extension.

• Full payroll coverage from the first day (100% Planilla Completa).

• 100% coverage of EPS (Seguro Privado de Salud/Private Health Insurance).

• Access to a platform for self-directed training and professional development.

• Ongoing training and continuous learning opportunities.

• Excellent work environment fostering collaboration and professional growth.

• Inclusive work environment that welcomes individuals with disabilities.

Working Hours: Standard full-time working hours, Monday to Friday, from 09:00 AM to 06:00 PM (Peru time), totaling 40 hours per week. The role is hybrid, requiring 3 days per week in the office.

📝 Enhancement Note: The salary estimate is based on current market data for skilled design professionals in Peru, factoring in the contractor status and the specific benefits package offered. The "100% Planilla Completa" and EPS coverage are significant benefits for a contractor in Peru.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting & Digital Transformation. Multiplica operates as a digital transformation consultancy, connecting talent with companies undergoing digital evolution. This implies a dynamic environment focused on innovation, efficiency, and strategic problem-solving.

Company Size: Multiplica is a medium to large-sized consultancy. Being part of a larger organization provides access to a broad range of projects, clients, and internal expertise, while also offering structured career paths.

Founded: Founded over 26 years ago, Multiplica has established a significant presence and a strong track record in the digital talent and consulting space across LATAM and Europe. This longevity suggests stability, robust operational processes, and deep industry knowledge.

Team Structure:

• The design team likely comprises specialists in various areas of digital design, including UI, UX, product design, and potentially UX research.

• The role reports into a Design Lead or Head of Design, with direct collaboration with Product Managers and Development teams on specific projects.

• Cross-functional collaboration is central, involving close partnerships with business stakeholders, product owners, and engineering squads within client organizations. Methodology:

• Data-driven decision-making is a core principle, emphasizing the use of research, analytics, and user feedback to inform design and product strategy.

• Agile and Lean methodologies are likely employed to ensure iterative development, flexibility, and rapid response to market changes.

• A user-centered approach is paramount, ensuring that user needs and behaviors are at the forefront of all design and product development efforts.

Company Website: https://www.multiplica.com/

📝 Enhancement Note: Multiplica's positioning as a digital transformation consultant suggests a culture that values innovation, continuous learning, and adaptability. The company's extensive experience implies a mature operational framework for talent management and project delivery.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level (3-5 years of experience). It requires a solid foundation in both UI design and UX research, with the ability to work autonomously on defined tasks and contribute to strategic discussions. The candidate is expected to deliver high-quality design work and research insights with minimal supervision.

Reporting Structure: The Product Designer will likely report to a Design Lead or Manager within Multiplica's consulting structure. They will also work closely with Product Managers and Engineering Leads for specific client projects. This structure offers exposure to both internal mentorship and client-facing project dynamics.

Operations Impact: The Product Designer's impact is critical in shaping user experiences and driving product success for Multiplica's clients. By designing user-friendly interfaces and validating product strategies through research, they directly contribute to client satisfaction, user adoption, and ultimately, the achievement of business objectives for those clients. This role is instrumental in delivering tangible value through digital transformation.

Growth Opportunities:

• Specialization: Deepen expertise in either UI design (e.g., advanced interaction design, motion design) or UX research (e.g., advanced qualitative methods, quantitative analysis, service design).

• Leadership: Progress to a Senior Product Designer role, taking ownership of larger projects, mentoring junior designers, and contributing more significantly to design strategy.

• Cross-functional Expertise: Develop a broader understanding of product management, business strategy, or agile coaching, leveraging the consulting environment to gain diverse skill sets.

• Client Engagement: Enhance client-facing skills, leading design workshops and presenting strategic recommendations directly to C-level stakeholders.

📝 Enhancement Note: The contract nature of the role might influence long-term career progression within Multiplica, but the experience gained would be highly transferable and valuable for future opportunities. The emphasis on client projects within a consulting firm offers diverse learning experiences.

🌐 Work Environment

Office Type: Hybrid Work Model. This involves a mix of remote work and in-office presence. The company likely provides a professional office space designed for collaboration and focused work.

Office Location(s): Surquillo, Lima, Peru. This location is within a key business district in Lima, likely offering good accessibility and proximity to other professional services.

Workspace Context:

• Collaborative Environment: The office space is expected to facilitate team collaboration, with designated areas for meetings, workshops, and brainstorming sessions. This is crucial for design sprints and co-creation activities.

• Tools and Technology: Access to standard office infrastructure, reliable internet, and potentially company-provided software licenses or hardware. The role heavily relies on digital tools, especially Figma, which should be readily available.

• Team Interaction: Opportunities for face-to-face interaction with colleagues, fostering team cohesion, knowledge sharing, and spontaneous problem-solving. This hybrid model aims to balance flexibility with in-person synergy.

Work Schedule: The schedule is structured around typical business hours (9:00 AM to 6:00 PM, Monday to Friday), with the hybrid model allowing for flexibility in managing work location. This structure supports consistent engagement with project teams and clients while accommodating personal needs.

📝 Enhancement Note: The hybrid model (3 days in office) implies a need for strong self-management and communication skills to ensure seamless collaboration between remote and in-office team members. The Surquillo location suggests a professional and accessible work setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and alignment with the role and company culture.

• Portfolio Review & Technical Interview: A detailed session with a hiring manager or senior designer to review your portfolio. Expect in-depth questions about your design process, decision-making rationale, and specific contributions to past projects. This stage often includes a practical design exercise or a case study presentation.

• Skills Assessment (UX Research Focus): Potentially a separate interview or part of the technical interview focusing on your UX research methodologies, ability to translate findings into insights, and experience with research tools.

• Team/Cultural Fit Interview: An opportunity to meet potential colleagues and assess cultural alignment, collaboration style, and communication skills. Questions may focus on how you handle feedback, work in teams, and approach problem-solving.

• Final Interview: May involve a senior leader or client representative to finalize the decision, focusing on strategic thinking and overall fit for the client's project.

Portfolio Review Tips:

• Structure Your Case Studies: For each project, clearly outline: Problem, Your Role, Process (Discovery, Research, Ideation, Design, Testing, Iteration), Solution, and Results (quantifiable impact).

• Highlight UI & UX Research: Ensure your portfolio explicitly showcases both your UI design skills (visuals, components, prototypes) and your UX research capabilities (methodologies used, insights gained, impact on design).

• Figma Proficiency: Be ready to demonstrate your Figma skills, perhaps by walking through a complex component or a prototype during the interview.

• Data-Driven Rationale: Emphasize how data and research informed your design decisions. Be prepared to discuss metrics and demonstrate ROI where possible.

• Conciseness and Clarity: Present your work clearly and concisely. Focus on quality over quantity. Tailor your presentation to the specific requirements of this role.

Challenge Preparation:

• Design Challenge: Be prepared for a take-home or live design challenge. Focus on understanding the problem statement, defining your approach, and delivering a well-reasoned solution within the given constraints.

• Presentation Skills: Practice presenting your portfolio and any challenge work. Focus on clear storytelling, logical flow, and confident articulation of your design thinking.

• Questioning: Prepare thoughtful questions to ask the interviewers about the role, the team, the company culture, and the client's project.

📝 Enhancement Note: The emphasis on both UI and UX research in the role description means your portfolio and interview answers should equally address both competencies. Be ready to discuss specific tools and methodologies mentioned in the job description.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Core tool for UI design, wireframing, prototyping, and design system management. Advanced proficiency is explicitly required.

• Prototyping Tools: Figma's built-in prototyping capabilities are key, but familiarity with other tools might be beneficial if used in conjunction.

Analytics & Reporting:

• Google Analytics / Amplitude / Mixpanel: Experience with web and product analytics platforms to understand user behavior, track key metrics, and identify areas for improvement.

• Hotjar / Maze / Optimal Workshop: Tools for user session recording, heatmaps, usability testing, and user feedback analysis, crucial for UX research.

CRM & Automation:

• While not directly a CRM role, understanding how design integrates with CRM and marketing automation platforms can be advantageous for holistic product thinking. Collaboration & Project Management:

• Agile Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for managing tasks, sprints, and project workflows.

• Communication Platforms: Slack, Microsoft Teams, or similar for day-to-day team communication.

📝 Enhancement Note: The explicit mention of Figma, Google Analytics, Amplitude, Mixpanel, Maze, and Hotjar indicates the primary technology stack. Demonstrating familiarity or experience with these tools will be highly advantageous.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through design and research. Decisions are guided by user feedback and data.

• Collaboration: A strong emphasis on teamwork, open communication, and cross-functional partnership. The ability to work effectively with diverse teams is paramount.

• Data-Driven Decision Making: A culture that values evidence-based design, utilizing research findings and analytics to support and validate design choices.

• Continuous Improvement: A proactive approach to learning, iterating, and seeking feedback to enhance both individual skills and team processes.

• Impact and Value Creation: A focus on delivering tangible business value and positive user outcomes for clients through innovative digital solutions.

Collaboration Style:

• Iterative and Agile: Embracing agile methodologies means frequent collaboration, quick feedback loops, and adaptability to changing requirements.

• Transparent Communication: Open sharing of ideas, progress, and challenges is encouraged to foster a cohesive and efficient team environment.

• Constructive Feedback Culture: An environment where feedback is given and received openly and constructively, aimed at improving the quality of work and fostering professional growth.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across the design team and with other departments.

📝 Enhancement Note: Multiplica's culture likely reflects the fast-paced, client-focused nature of a consulting firm, emphasizing responsiveness, strategic thinking, and a commitment to client success through innovative digital solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing UI and UX Research: Effectively managing and integrating both UI design and UX research responsibilities within project timelines. This requires strong time management and prioritization skills.

• Client-Specific Requirements: Adapting design approaches and research methodologies to meet the unique needs and constraints of various clients in different industries.

• Data Synthesis and Actionability: The challenge of not just gathering data but effectively synthesizing complex findings into clear, actionable insights that drive meaningful product improvements.

• Navigating Agile Environments: Ensuring design processes remain fluid and integrated within fast-paced agile development cycles, while maintaining design quality and user focus.

Learning & Development Opportunities:

• Exposure to Diverse Projects: Working with a variety of clients and product types offers unparalleled opportunities to broaden design experience and tackle new challenges.

• Mentorship and Skill Development: Access to training platforms and potential mentorship from senior designers within Multiplica to hone specific UI or UX research skills.

• Industry Best Practices: Staying abreast of the latest trends in UI/UX design, research methodologies, and digital transformation through company-sponsored learning initiatives and industry events.

• Consulting Acumen: Developing stronger client management, presentation, and strategic thinking skills, which are invaluable for career advancement in the consulting or product development space.

📝 Enhancement Note: The primary challenge will be managing the dual focus on detailed UI execution and rigorous UX research within the context of client projects. The growth opportunities are significant, particularly in developing a well-rounded consulting and design skill set.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for approaching a new product design project from scratch, emphasizing how you integrate UX research." (Focus on discovery, user needs, hypothesis generation, and iterative design).

• "How do you balance user needs with business objectives and technical constraints when making design decisions?" (Highlight your ability to find optimal solutions that satisfy all stakeholders).

• "Walk me through a time you had to present a controversial design decision or research finding. How did you convince your stakeholders?" (Demonstrate persuasive communication and data-driven argumentation).

• "How do you ensure design consistency across a product, especially when working with Design Systems?" (Showcase your understanding of component-based design and scalability). Company & Culture Questions:

• "What interests you about working for a digital transformation consultancy like Multiplica?" (Research Multiplica's mission, values, and recent projects).

• "How do you approach receiving and giving feedback within a design team?" (Emphasize a collaborative, constructive, and growth-oriented mindset).

• "Describe your experience working in agile development environments. What are the key challenges and how do you overcome them?" (Showcase your adaptability and understanding of agile workflows).

• "How do you measure the success of your designs and research efforts?" (Prepare to discuss key UX metrics and their impact on business goals). Portfolio Presentation Strategy:

• Storytelling: Frame your case studies as narratives with a clear beginning (problem), middle (process and solutions), and end (results and learnings).

• Visuals and Data: Use high-quality visuals of your designs and prototypes. Clearly present research findings, user quotes, and quantitative data to support your points.

• Role Clarity: Be explicit about your specific contributions, especially in team projects.

• Figma Demonstration: Be prepared to quickly navigate Figma to show specific features like Auto Layout, component instances, or interactive prototyping elements if asked.

• Conciseness: Practice presenting each case study within a defined timeframe (e.g., 5-10 minutes) to respect the interviewer's time.

📝 Enhancement Note: Prepare specific examples that directly address the requirements for both UI design and UX research. Be ready to discuss the tools mentioned in the job description and how you've used them.

📌 Application Steps

To apply for this Product Designer - UX Research position:

• Submit your application through the provided Workable link.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best demonstrate your end-to-end product design process, with a clear emphasis on both UI design and UX research. Ensure each case study clearly outlines the problem, your role, process, solution, and measurable results.

• Optimize Your Resume: Tailor your resume to highlight experience in product design, UX research, Figma, Design Systems, and agile methodologies. Use keywords from the job description and quantify your achievements with metrics where possible.

• Prepare Your Presentation: Practice walking through your portfolio with confidence. Be ready to articulate your design thinking, research methodologies, and the impact of your work. Prepare to discuss your Figma proficiency and any experience with the preferred analytics and research tools.

• Research Multiplica: Understand the company's mission, values, and their role in digital transformation. This will help you tailor your application and interview responses to align with their culture and business objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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