Digital UX Designer - Commerce Web

📍 Job Overview

Job Title: Digital UX Designer - Commerce Web

Company: Agilent Technologies

Location: Bay Area, California (Remote)

Job Type: FULL_TIME

Category: UX/Product Design - Digital Commerce Operations

Date Posted: May 08, 2026

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• Design and deliver exceptional digital user experiences for Agilent's commerce web platforms, focusing on B2B and B2C growth.

• Drive conversion rate optimization (CRO) and enhance customer journeys through data-informed design strategies.

• Collaborate closely with product owners, engineering, and marketing teams to translate user needs into intuitive and functional solutions.

• Utilize user research, analytics, and competitive insights to inform design decisions and product development.

• Develop wireframes, prototypes, and user flows to effectively communicate design concepts and solutions.

📝 Enhancement Note: This role is positioned within a digital commerce operations context, emphasizing the direct impact of UX design on business outcomes like conversion rates, average order value (AOV), and revenue per visitor. The remote nature and specific time zone alignment requirements are critical operational considerations for candidates.

📈 Primary Responsibilities

• Collaborate with product owners, sponsors, and subject matter experts to deeply understand and represent user needs within the commerce web ecosystem.

• Apply user-centered design principles and methodologies across Agilent’s customer-facing platforms, from initial concept ideation through to final launch and post-launch analysis.

• Define and articulate the UX scope and strategic direction in partnership with stakeholders and digital transformation teams.

• Leverage user personas, qualitative and quantitative insights, website analytics, and competitive research to inform and validate design solutions.

• Conduct comprehensive user and competitive analysis to identify opportunities and unmet needs that can be addressed through innovative design.

• Create detailed user flows, wireframes, interactive prototypes, and compelling presentations to effectively communicate design concepts and proposed solutions to diverse audiences.

• Work closely with dedicated UX/UI designers to refine concepts, develop final design specifications, and ensure design integrity throughout the development lifecycle.

• Lead and actively support user testing initiatives, from planning and recruitment to execution and comprehensive reporting of findings and recommendations.

• Participate in key product strategy meetings and provide design support for product launches to ensure a seamless and impactful user experience.

• Map out detailed customer journeys across digital touchpoints to identify friction points, reduce drop-offs, and strategically boost conversion rates.

• Translate research insights and user feedback into actionable testing ideas and iterative design improvements.

• Partner effectively with cross-functional teams, including engineering, product management, marketing, and sales, to deliver timely, high-quality digital solutions that meet business objectives.

📝 Enhancement Note: The responsibilities highlight a strong focus on conversion rate optimization (CRO) and customer journey mapping, indicating that this role is deeply integrated with revenue-generating activities. The emphasis on data-driven design and collaboration with sales and marketing suggests a GTM-aligned operations function.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 4+ years of dedicated UX or product design experience, with a demonstrable portfolio showcasing expertise in web-based commerce platforms.

Required Skills:

• UX Design & Strategy: Proven ability to create data-driven, user-centered design solutions with logical flows and aesthetically pleasing visuals, translating complex ideas into intuitive interfaces.

• Figma Proficiency: Expert-level skills in Figma for creating wireframes, user flows, mockups, and interactive prototypes.

• eCommerce & CRO Expertise: Strong understanding of eCommerce journeys and proven success in optimizing conversion funnels to improve key metrics like conversion rate, average order value (AOV), and revenue per visitor.

• User Research: Experience conducting user interviews, usability testing, and competitive analysis to gather insights that inform design decisions.

• Cross-functional Collaboration: Demonstrated ability to effectively collaborate with engineering, product management, marketing, and business stakeholders in a fast-paced environment.

• Web Technologies: Basic knowledge of HTML/CSS to facilitate effective communication and collaboration with front-end developers.

• Agile/Scrum Methodologies: Familiarity with Agile/Scrum processes and experience with task management tools such as JIRA.

• B2B/B2C Commerce: Experience designing for both B2B and B2C eCommerce websites and web applications.

• Problem-Solving: Ability to navigate ambiguity confidently, taking initiative to define problems and iterate on solutions based on insights and feedback.

• Communication: Excellent verbal and written communication skills, with the ability to clearly articulate design ideas and rationale to both technical and non-technical audiences.

Preferred Skills:

• Advanced Prototyping: Experience with advanced prototyping tools or techniques for complex interactions.

• A/B Testing Experience: Familiarity with A/B testing principles and methodologies for optimizing digital experiences.

• Analytics Tools: Experience with web analytics platforms (e.g., Google Analytics, Adobe Analytics) to derive actionable insights.

• Design Systems: Experience contributing to or working within established design systems.

• Accessibility Standards: Knowledge of WCAG and other accessibility standards to ensure inclusive design.

📝 Enhancement Note: The requirement for basic HTML/CSS knowledge and familiarity with JIRA/Agile indicates the need for a designer who can effectively bridge the gap between design and development, a common requirement in operations-focused roles that drive product delivery. The emphasis on B2B/B2C commerce and CRO positions this role as critical to revenue generation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing at least 4 years of UX or product design experience, with a primary focus on web-based commerce platforms.

• Case studies demonstrating your process for translating user needs and business goals into functional, user-centered design solutions for B2B and/or B2C eCommerce.

• Examples of wireframes, user flows, interactive prototypes (ideally created in Figma), and final visual designs for commerce websites or applications.

• Specific projects that highlight your contribution to improving conversion rates, customer journeys, average order value (AOV), or other key commerce metrics.

• Evidence of your ability to conduct user research, competitive analysis, and user testing, and how these activities informed your design decisions and outcomes.

Process Documentation:

• Showcase your structured approach to UX design, from discovery and research through to ideation, prototyping, testing, and implementation.

• Detail your methods for mapping customer journeys and identifying friction points or opportunities for optimization within the eCommerce funnel.

• Present examples of how you iterate on designs based on user feedback, analytics, and A/B testing results.

• Document your experience working within Agile/Scrum frameworks and using tools like JIRA for task management and workflow tracking.

📝 Enhancement Note: The portfolio requirements are heavily geared towards demonstrating direct impact on revenue and conversion metrics, which is a hallmark of operations-focused design roles. The emphasis on Figma and Agile/JIRA aligns with typical tech stack and workflow expectations in modern digital operations.

💵 Compensation & Benefits

Salary Range: $103,200.00 - $193,500.00 per year (Full-Time Equivalent)

Benefits:

• Bonus Eligibility: Opportunity to earn performance-based bonuses.

• Stock Options: Potential for equity participation through stock options.

• Comprehensive Health Insurance: Medical, dental, and vision coverage.

• Retirement Savings Plan: 401(k) or equivalent with potential company match.

• Paid Time Off (PTO): Generous vacation, sick leave, and holidays.

• Professional Development: Opportunities for training, conferences, and certifications.

• Employee Assistance Program (EAP): Support services for personal and professional well-being.

• Life and Disability Insurance: Coverage for income protection.

Working Hours: 40 hours per week, operating on a US East Coast time zone schedule Monday-Thursday to align with team collaboration and project workflows.

📝 Enhancement Note: The salary range is provided for a US-based role. For international locations, research would be needed to provide context. The specific Monday-Thursday US East Coast time zone requirement is a critical operational detail for remote work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Scientific Instruments, Life Sciences, Diagnostics, and Applied Markets. Agilent Technologies is a global leader providing laboratories worldwide with instruments, services, consumables, applications, and expertise.

Company Size: Agilent Technologies is a large, established global corporation with thousands of employees. This size implies structured processes, potential for cross-functional collaboration across numerous departments, and robust career development frameworks.

Founded: Agilent Technologies was founded in 1999 (as a spin-off from Hewlett-Packard). This history suggests a blend of established corporate practices with a forward-looking approach to innovation in science and technology.

Team Structure:

• The UX Design team likely operates within a larger Digital or Marketing organization, possibly aligned with Product Management and Engineering.

• This role will collaborate closely with Product Owners, UX/UI Designers, Front-End Developers, Product Managers, and potentially Marketing/Sales stakeholders.

Methodology:

• Emphasis on user-centered design (UCD) principles and data-driven decision-making.

• Integration of Agile/Scrum methodologies for iterative development and project management.

• Focus on Conversion Rate Optimization (CRO) and customer journey mapping for commercial platforms.

• Collaboration and communication are key, requiring effective interaction across diverse functions and time zones.

Company Website: https://www.agilent.com

📝 Enhancement Note: The company's industry in scientific instruments and diagnostics suggests a need for designers who can handle complex information and user flows, even within a commerce context. The large company size implies a formal interview process and potential for structured career growth.

📈 Career & Growth Analysis

Operations Career Level: This role is for a mid-to-senior level UX Designer, requiring 4+ years of experience and a strong portfolio. It signifies a level where individuals are expected to lead design initiatives, mentor junior designers, and contribute strategically to product development and business objectives. The focus on commerce and CRO indicates a specialization within the broader UX field, directly contributing to revenue operations.

Reporting Structure: The Digital UX Designer will likely report to a UX Design Lead or Manager. They will work closely with Product Owners and Product Managers for strategy and requirements, and collaborate daily with UX/UI Designers and Front-End Engineers for execution. This structure fosters cross-functional alignment critical for successful GTM operations.

Operations Impact: The UX Designer's work directly impacts Agilent's ability to acquire and retain customers through its digital commerce platforms. By optimizing user journeys, improving conversion rates, and enhancing the overall customer experience, this role plays a crucial part in driving online sales, customer satisfaction, and ultimately, revenue growth. This is a direct contribution to the company's go-to-market strategy and operational efficiency in the digital space.

Growth Opportunities:

• Specialization: Deepen expertise in eCommerce UX, CRO, and B2B/B2C commerce design.

• Leadership: Progress to Senior UX Designer, Lead UX Designer, or UX Manager roles, potentially managing a team or a specific product vertical.

• Skill Expansion: Develop skills in areas like advanced analytics, A/B testing strategy, design systems management, or product strategy.

• Cross-functional Movement: Opportunities to move into Product Management or related digital strategy roles.

• Mentorship: Gain experience mentoring junior designers and contributing to the growth of the UX practice within Agilent.

📝 Enhancement Note: The role's focus on commerce and CRO positions it as a key contributor to revenue operations. Growth opportunities are aligned with both deepening UX expertise in a critical business area and moving into leadership or broader product strategy roles, common career paths for impactful operations professionals.

🌐 Work Environment

Office Type: This is a fully remote position, offering flexibility and the ability to work from home.

Office Location(s): While remote, the role requires alignment with a US East Coast time zone (Monday-Thursday) for team collaboration, suggesting a preference for candidates within or able to work effectively during these hours. The role is specified for the Bay Area, California, but is remote.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes strong collaboration with cross-functional teams, requiring effective use of digital collaboration tools and scheduled virtual meetings.

• Tools & Technology: Access to industry-standard design and collaboration tools (Figma, JIRA, etc.) will be essential for productivity.

• Team Interaction: Opportunities for virtual "water cooler" chats, team brainstorming sessions, and project-specific stand-ups and reviews to foster connection and alignment.

Work Schedule: A standard 40-hour work week, Monday-Thursday, operating on a US East Coast time zone schedule. This structure is designed to facilitate focused work and team synchronicity.

📝 Enhancement Note: The specific time zone requirement (US East Coast, Monday-Thursday) is a critical operational parameter for remote work, impacting daily schedule and team engagement. This is not a typical 9-5, Monday-Friday schedule and requires careful consideration by applicants.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application, focusing on your resume and portfolio to assess alignment with core requirements.

• Portfolio Presentation: Expect a dedicated session to walk through selected case studies from your portfolio. Be prepared to discuss your design process, the problem you solved, your role, the solutions you implemented, and the measurable impact (e.g., conversion improvements).

• Skills Assessment: This may include a design exercise or a more in-depth discussion about your approach to specific UX challenges, such as optimizing a particular eCommerce flow.

• Cross-functional Interviews: Interviews with Product Owners, Engineering leads, or other stakeholders to assess collaboration skills and understanding of business objectives.

• Final Interview: A discussion with senior leadership to assess cultural fit, strategic thinking, and overall suitability for the role and company.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest case studies that directly showcase your experience in web commerce, CRO, and user-centered design.

• Quantify Impact: For each case study, clearly articulate the problem, your process, your specific contributions, the solution, and most importantly, the measurable business outcomes (e.g., X% increase in conversion, Y% reduction in drop-off rate).

• Showcase Process: Detail your design thinking, from research and ideation to prototyping and testing. Emphasize how you used data and user insights to drive decisions.

• Highlight Figma & Collaboration: Clearly demonstrate your proficiency in Figma and explain how you collaborated with developers and other teams.

• Tailor to Agilent: Research Agilent's current digital presence and commerce offerings. If possible, subtly tailor your presentation to address potential areas of opportunity or demonstrate an understanding of their market.

Challenge Preparation:

• UX Problem-Solving: Be ready to discuss how you would approach a hypothetical UX problem related to an eCommerce website, focusing on identifying user needs and business goals.

• CRO Strategy: Prepare to discuss your understanding of CRO principles and how you would apply them to improve a specific part of a customer journey.

• Stakeholder Communication: Practice articulating complex design decisions and their business rationale clearly and concisely.

📝 Enhancement Note: The interview process emphasizes the practical application of UX skills in a commercial context and the ability to demonstrate quantifiable results, aligning with the operational nature of this role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, user flows, mockups, and interactive prototyping. Proficiency is a must.

• JIRA: Used for task management, workflow tracking, and agile project management. Familiarity is expected.

Analytics & Reporting:

• Web Analytics Platforms: Experience with tools like Google Analytics or Adobe Analytics is highly beneficial for understanding user behavior and measuring the impact of design changes.

• Data Visualization Tools: Familiarity with tools that can help present data insights effectively.

CRM & Automation:

• While not directly a CRM role, understanding how UX integrates with the customer journey managed by CRM systems is valuable.

• Familiarity with marketing automation concepts and how UX design can support automated customer engagement.

• Prototyping Tools: Beyond Figma, any experience with other prototyping or user testing platforms is a plus.

📝 Enhancement Note: The explicit mention of Figma and JIRA points to a modern, agile development environment where operational efficiency and tool proficiency are key. The emphasis on analytics underscores the data-driven nature of the role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all design decisions.

• Data-Driven Innovation: Utilizing data, research, and analytics to inform design strategies and measure impact.

• Collaboration & Transparency: Working effectively with cross-functional teams, sharing insights, and being open to feedback.

• Efficiency & Impact: Focusing on designs that not only meet user needs but also drive business goals, particularly conversion and revenue.

• Continuous Improvement: Embracing an iterative approach to design, constantly seeking ways to optimize experiences based on feedback and performance.

Collaboration Style:

• Cross-functional Integration: Actively engaging with Product Management, Engineering, Marketing, and Sales to ensure design solutions are aligned with overall business objectives and technical feasibility.

• Iterative Feedback Loops: Participating in regular design reviews, sprint reviews, and cross-functional meetings to gather and incorporate feedback.

• Knowledge Sharing: Contributing to a culture of shared learning, potentially through design critiques, internal presentations, or documentation.

📝 Enhancement Note: The values emphasize a results-oriented, collaborative approach that is characteristic of successful operations teams focused on driving business outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs and Business Goals: Effectively navigating the inherent tension between creating ideal user experiences and meeting aggressive commercial targets (e.g., conversion rates, AOV).

• Remote Collaboration Complexity: Maintaining strong communication, collaboration, and a sense of team cohesion while working remotely across different time zones.

• Data Interpretation: Translating complex analytics and user research data into clear, actionable design improvements.

• Agile Iteration Speed: Adapting quickly to changing priorities and delivering high-quality designs within fast-paced Agile sprints.

• Evolving eCommerce Landscape: Staying abreast of rapid changes in eCommerce trends, technologies, and user expectations.

Learning & Development Opportunities:

• Specialized eCommerce UX Training: Opportunities to attend workshops or courses focused on advanced eCommerce UX and CRO strategies.

• Industry Conferences: Potential to attend relevant UX, e-commerce, or digital marketing conferences.

• Mentorship Programs: Access to mentorship from senior design or product leaders within Agilent.

• Cross-functional Exposure: Opportunity to gain deeper insights into sales, marketing, and product management functions.

• Formal Training: Agilent likely offers internal training programs for skill development and career advancement.

📝 Enhancement Note: The challenges highlight areas where significant learning and development are expected, particularly in the intersection of UX, commerce, and operational metrics.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you improved a conversion rate on an eCommerce platform. What was your process, what challenges did you face, and what were the results?"

• "How do you approach mapping a customer journey for a complex B2B commerce site? What tools and data sources do you use?"

• "Imagine you're tasked with designing a new checkout flow for Agilent's commerce web platform. Walk us through your initial steps, considering user needs and business objectives."

Company & Culture Questions:

• "What interests you about Agilent Technologies and our mission in life sciences and diagnostics?"

• "How do you contribute to a positive and collaborative remote team environment?"

• "Describe your experience working with Agile/Scrum teams. How do you ensure design is integrated effectively into sprints?"

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your career and strengths, then dive into 1-2 detailed case studies. Conclude with a summary of your key skills and what you're looking for.

• Storytelling: For each case study, frame it as a narrative: the problem, your role, the process, the solution, and the impact. Use visuals effectively to support your story.

• Quantify Everything: Be prepared to discuss specific metrics and how your design decisions influenced them. If exact numbers aren't available, discuss the expected impact and how you would measure it.

• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs, collaboration, and how you handle feedback.

📝 Enhancement Note: Interview questions are designed to assess not only design skills but also strategic thinking, business acumen, and the ability to deliver measurable results within an operational context.

📌 Application Steps

To apply for this Digital UX Designer position:

• Submit your application through the provided application link on the Agilent Careers portal.

• Tailor Your Resume: Highlight keywords and experiences directly related to UX Design, eCommerce, Conversion Rate Optimization (CRO), Figma, Agile/Scrum, and B2B/B2C commerce. Quantify achievements where possible (e.g., "Increased conversion rate by X%").

• Curate Your Portfolio: Select 3-4 of your strongest projects that best demonstrate your expertise in web commerce UX. Ensure each case study clearly outlines the problem, your process, your solution, and the measurable impact using data.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clear communication, storytelling, and articulating the business value of your design decisions. Be ready to discuss your Figma workflow and collaboration with development teams.

• Research Agilent: Understand Agilent's business, its current digital platforms, and its mission. Consider how your UX skills can contribute to their goals in the life sciences and diagnostics markets.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---