Digital Infrastructure and Technology Design Consultant (Healthcare)

📍 Job Overview

Job Title: Digital Infrastructure and Technology Design Consultant (Healthcare)

Company: Mott MacDonald

Location: London, England, United Kingdom

Job Type: Full-Time

Category: Digital Infrastructure & Technology Consulting (Healthcare)

Date Posted: May 15, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the design, coordination, and delivery of digital, technology, and infrastructure solutions specifically tailored for healthcare programs and health infrastructure projects.

• Drive the development of secure, scalable, and interoperable digital infrastructure, ensuring seamless alignment with clinical services, estates management, construction activities, and national healthcare standards.

• Champion the implementation of intelligent hospital capabilities, smart buildings, and digitally enabled care models, overseeing projects from early design conceptualization through to operational handover.

• Collaborate closely with digital, clinical, operational, and estates teams to ensure integrated project delivery and successful adoption of new technologies within the healthcare environment.

📝 Enhancement Note: This role is positioned as a Lead Consultant, indicating a requirement for significant experience and the ability to guide technical design and project delivery within the complex healthcare sector. The emphasis on "end-to-end design" and "coordination" suggests a hands-on technical leadership role with strong project management overlap.

📈 Primary Responsibilities

• Digital Infrastructure and Technology Design:

  • Support the Digital Lead in the comprehensive design of digital infrastructure, encompassing networks, data centers, cloud/on-premise platforms, and enterprise architecture.
  • Contribute to defining technical architectures for critical clinical systems such as Electronic Patient Records (EPR), Patient Administration Systems (PAS), and Picture Archiving and Communication Systems (PACS).
  • Develop and integrate architectures for Building Management Systems (BMS), Internet of Things (IoT) devices, and various digital platforms essential for healthcare operations.
  • Ensure digital and technology designs adhere to national healthcare digital standards, organizational strategy, and established Target Operating Models (TOMs).
  • Coordinate digital and technology design considerations throughout the RIBA (Royal Institute of British Architects) design and construction stages, ensuring alignment with estate requirements.

• Intelligent Hospital Capabilities and Innovation:

  • Plan and support the delivery of advanced intelligent hospital features, including smart building technologies, automation, digital wayfinding, remote monitoring solutions, and virtual care platforms.
  • Actively identify and champion emerging technologies such as Artificial Intelligence (AI), automation, and advanced analytics that can provide tangible clinical, operational, or patient value.
  • Conduct business analysis, horizon scanning, and market engagement to develop comprehensive option appraisals and costed recommendations for technology adoption.

• Programme Delivery and Business Case Support:

  • Manage and deliver complex digital and infrastructure workstreams from the initial concept phase through to business-as-usual operationalization.
  • Proactively manage risks, issues, and interdependencies, contributing to programme risk registers and participating in assurance processes.
  • Provide crucial support for business case development by defining technological requirements and assessing their feasibility and impact.

• Governance, Commercial, and Financial Management:

  • Assist in developing commercial and procurement strategies for digital infrastructure and technology solutions, including supplier engagement, evaluation, and contract management.

  • Produce high-quality reports and presentations for programme boards and senior stakeholders, effectively communicating project status, risks, and recommendations.

  • Foster strong collaboration across clinical, operational, estates, and external partner teams to ensure integrated and successful project outcomes.

📝 Enhancement Note: The responsibilities highlight a blend of technical design, strategic planning, and project execution within a healthcare context. The emphasis on coordination with clinical and estates teams, along with adherence to national standards, is critical for success in this role. Expertise in RIBA stages is explicitly mentioned, indicating a need for experience within the UK construction and design framework.

🎓 Skills & Qualifications

Education:

Experience:

• Proven experience in delivering new hospital builds or major estates redevelopment programmes.

• Demonstrated experience in defining and governing technical architecture, ensuring interoperability across various clinical systems (EPR, PAS, PACS), building management systems, IoT, and digital platforms.

• Knowledge of national healthcare digital standards and programmes is essential.

• Experience working within healthcare organizations, ideally in acute or large-scale healthcare settings.

• Experience supporting or leading digital and infrastructure design through RIBA stages, from concept and technical design to construction and handover.

Required Skills:

• Digital Infrastructure Design: Proficiency in designing and specifying networks, data centers, cloud, and on-premise infrastructure for critical environments.

• Enterprise Architecture: Ability to define and govern technical architectures that ensure system interoperability and scalability.

• Healthcare Technology Systems: Deep understanding of clinical systems (EPR, PAS, PACS), Building Management Systems (BMS), and IoT applications within healthcare.

• RIBA Design Stages: Practical experience navigating and contributing to design processes through all relevant RIBA stages.

• Technical Architecture: Expertise in developing robust and secure technical architectures for complex digital solutions.

• Stakeholder Management: Proven ability to effectively engage and manage relationships with diverse stakeholders, including clinical, operational, and IT teams.

Preferred Skills:

• Programme/Project Management: Formal qualifications (PRINCE2, MSP) and practical experience in managing complex projects.

• Business Analysis: Skills in requirements gathering, process mapping, and option appraisal for technology solutions.

• Emerging Technologies: Familiarity with AI, automation, and advanced analytics and their application in healthcare.

• Procurement Strategy: Experience in developing and executing procurement strategies for technology and infrastructure.

• Change Management & Digital Adoption: Experience in driving user adoption and managing the human side of technology implementation.

📝 Enhancement Note: The qualifications emphasize a strong blend of technical expertise in digital infrastructure and enterprise architecture, combined with specific domain knowledge in healthcare environments and construction project lifecycles (RIBA stages). Project management qualifications are highly valued, suggesting a significant component of program delivery and coordination.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies on Digital Infrastructure Projects: Showcase examples of designing and implementing digital infrastructure for complex projects, ideally within healthcare or similar regulated environments.

• Technical Architecture Documentation: Demonstrate proficiency in creating and presenting clear, concise technical architecture diagrams, specifications, and interoperability frameworks.

• RIBA Stage Deliverables: Include examples of contributions or leadership in digital design work across various RIBA stages, highlighting how technology integrated with the built environment.

• Intelligent Hospital/Smart Building Concepts: Present evidence of conceptualizing or implementing smart building technologies, IoT integrations, or digitally enabled care models.

• Demonstration of Standards Compliance: Provide examples of how designs adhered to specific national healthcare standards or regulatory requirements.

Process Documentation:

• Workflow Design & Optimization: Illustrate experience in mapping existing workflows and designing optimized digital processes that improve efficiency and patient care.

• System Implementation & Automation: Document approaches to implementing new systems and automating processes, showcasing methodologies for seamless integration and user adoption.

• Performance Analysis & Reporting: Show how you measure the success of digital initiatives, including defining KPIs, collecting data, and reporting on outcomes and ROI.

📝 Enhancement Note: For this role, a portfolio should clearly articulate the candidate's ability to translate complex technical requirements into tangible digital infrastructure designs and project plans, with a strong emphasis on healthcare-specific applications and adherence to industry standards like RIBA stages. Demonstrating a track record of successful project delivery and the ability to manage interdependencies will be crucial.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Financial Wellbeing:

  • Pension contribution matching (4.5% - 7% employee contribution matched).
  • Life assurance (up to 4x basic salary, with option to increase to 6x).
  • Income protection scheme with absence and return-to-work support.
  • Flexible benefits options (e.g., critical illness insurance, payroll saving, will writing).
  • Annual bonus schemes reflecting business success.

• Employee Ownership:

  • Stake and voice in an employee-owned business, with personal and group performance bonuses.
  • Increasing stake recognized with career growth and long-term contribution.
  • Direct connection to senior leadership for shaping business future.
  • Pathway towards ownership for senior roles from day one.

• Health and Wellbeing:

  • Private medical insurance for all UK colleagues.
  • Health cash plan for everyday health costs.
  • Access to Peppy for expert menopause support.
  • Comprehensive wellbeing program with family access.
  • Salary flex options for health benefits, extendable to family.

• Lifestyle:

  • Minimum of 33-35 days holiday per year (inclusive of public holidays), increasing to a minimum of 35 days after 5 years' service.
  • Ability to buy or sell leave through flexible benefits.
  • Variety of employee saving schemes and retail discounts.

• Enhanced Family and Carers Leave:

  • Enhanced family leave policies (e.g., 26 weeks paid maternity/adoption, 2 weeks paid paternity/partner leave).
  • Shared parental leave matching maternity pay (up to 24 weeks at full pay).
  • Up to five additional days leave for significant caring responsibilities (two paid).

• Learning and Development:

  • Primary annual professional institution subscription.

Working Hours:

• Standard working hours are approximately 40 hours per week, with a strong emphasis on hybrid working. This allows for flexibility in balancing client, team, and personal commitments, fostering well-being and trust.

📝 Enhancement Note: The salary estimate is based on Mott MacDonald's typical compensation structures for senior consultant roles in London, considering the specialized nature of healthcare technology and the leadership responsibilities. The comprehensive benefits package reflects the company's employee-owned status and commitment to employee wellbeing.

🎯 Team & Company Context

🏢 Company Culture

Industry: Engineering, Management, and Development Consultancy (specializing in Healthcare Infrastructure)

Company Size: 20,000+ employees globally, indicating a large, established organization with significant resources and a broad range of expertise.

Founded: Mott MacDonald is a long-standing firm, established in 1989 through the merger of Mott, Hay and Anderson and Sir M. MacDonald & Partners. This history implies a culture of stability, deep technical knowledge, and a commitment to long-term projects and client relationships.

Team Structure:

• Buildings Unit (BLD): This role is part of the Buildings Unit, which has a significant presence across UK and European offices.

• Sector Focus: BLD operates across five key sectors: Advisory, Built Environment, Energy, Transportation, and Water, with a specific emphasis on Healthcare within this role.

• Cross-functional Collaboration: The role requires close collaboration with digital teams, clinical specialists, estates management, construction teams, and external partners, suggesting a matrixed and highly collaborative organizational structure.

• Reporting: The role supports the "Digital Lead" and involves reporting to "programme boards and senior stakeholders," indicating a clear reporting hierarchy within project and business units.

Methodology:

• Data-Driven Decision Making: Implicit in the role's responsibilities, especially concerning business analysis, option appraisals, and ROI demonstration.

• Integrated Project Delivery: Emphasis on coordinating across multiple disciplines (clinical, estates, IT, construction) to ensure holistic project success.

• Innovation & Emerging Technologies: Active promotion and investigation of new technologies like AI, automation, and IoT to enhance value.

• Adherence to Standards: Strict compliance with national healthcare standards and RIBA design processes is a core methodology.

Company Website: https://www.mottmac.com/

📝 Enhancement Note: Mott MacDonald's status as an employee-owned business significantly shapes its culture, fostering a sense of shared responsibility, long-term commitment, and a focus on collective success. The company's global reach and diverse industry portfolio provide ample opportunities for cross-pollination of ideas and career development. The specific focus on the Healthcare sector within the Buildings Unit highlights a strategic area of growth and expertise.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

Growth Opportunities:

• Technical Specialization: Deepen expertise in specific areas of healthcare digital infrastructure, such as cybersecurity for healthcare IT, advanced networking for medical devices, or cloud migration strategies for clinical data.

• Leadership Development: Progress into senior leadership roles within the Digital team or the wider Buildings Unit, potentially managing larger teams, portfolios, or client accounts.

• Cross-Sectoral Experience: Leverage expertise in healthcare to consult on digital infrastructure for other complex, regulated sectors within Mott MacDonald's portfolio (e.g., critical facilities, transportation hubs).

• Business Development: Contribute to winning new projects by developing proposals, building client relationships, and showcasing Mott MacDonald's digital capabilities in the healthcare market.

• Employee Ownership Progression: As a senior role, there may be a direct pathway towards greater ownership and influence within the employee-owned structure, impacting the company's strategic direction.

📝 Enhancement Note: The "Lead Consultant" title suggests a career path that moves beyond individual contribution to influencing strategy, managing teams, and taking ownership of significant project components. The employee-ownership model offers a unique growth trajectory tied to the company's overall success and individual contributions.

🌐 Work Environment

Office Type:

Office Location(s):

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on cross-functional work suggest an environment where collaboration is key. Expect regular team meetings, project workshops, and opportunities to interact with specialists from diverse disciplines.

• Technology & Tools: Access to Mott MacDonald's standard suite of digital collaboration tools, project management software, and potentially specialized design and modeling software relevant to digital infrastructure and healthcare technology.

• Operations Team Interaction: Frequent interaction with the core Digital team, as well as close working relationships with clinical advisors, estate managers, construction project managers, and IT departments of healthcare clients.

Work Schedule:

• The role is structured around a standard full-time work week (approx. 40 hours). The hybrid working policy offers flexibility, allowing employees to manage their work schedule to meet project demands, client needs, and personal commitments effectively. This flexibility is crucial for roles that often require coordination across different time zones or client-site visits.

📝 Enhancement Note: The hybrid work arrangement is a significant aspect of the work environment, emphasizing flexibility and trust. Candidates should be comfortable working both independently and collaboratively, leveraging technology to bridge physical distances. The London location places the role in a dynamic professional ecosystem.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of CVs and cover letters by the recruitment team to assess suitability against core requirements.

• Technical Interview: Likely to involve detailed discussions about digital infrastructure design, enterprise architecture, healthcare systems, RIBA stages, and specific project experiences. Expect scenario-based questions and technical deep dives.

• Case Study/Presentation: Candidates may be asked to present a portfolio of their work or a specific case study demonstrating their approach to a complex digital infrastructure challenge in healthcare. This will assess problem-solving, communication, and technical articulation skills.

• Stakeholder/Team Interview: An opportunity to meet with the Digital Lead, potential team members, and possibly senior stakeholders to assess cultural fit, collaboration style, and strategic thinking.

• Final Interview: Potentially with a senior leader within the Buildings Unit or a relevant director, focusing on overall fit, career aspirations, and alignment with Mott MacDonald's values.

Portfolio Review Tips:

• Healthcare Focus: Prioritize projects directly related to healthcare infrastructure, new hospital builds, or major healthcare IT integrations.

• RIBA Stage Integration: Clearly illustrate your role and contributions at each relevant RIBA stage of a project.

• Technical Architecture Clarity: Use clear diagrams and concise explanations to present your architectural designs, highlighting interoperability and scalability.

• Problem/Solution/Outcome: For each case study, structure your narrative around the challenge faced, the solution you designed/implemented, and the measurable outcomes achieved (e.g., efficiency gains, cost savings, improved patient care).

• Technology Showcase: Highlight your proficiency with key technologies and systems mentioned in the job description (EPR, PAS, PACS, IoT, BMS, cloud platforms).

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most relevant and impactful aspects.

Challenge Preparation:

• Scenario-Based Questions: Prepare for hypothetical scenarios related to designing digital infrastructure for a new hospital wing, troubleshooting interoperability issues between clinical systems, or recommending technology solutions for a specific healthcare challenge.

• Strategic Thinking: Be ready to discuss how digital infrastructure supports broader healthcare strategies, such as digital transformation, patient-centric care, or operational efficiency.

• Stakeholder Communication: Practice articulating technical concepts clearly to non-technical audiences (e.g., clinicians, hospital administrators).

📝 Enhancement Note: The interview process is expected to be rigorous, reflecting the senior and specialized nature of the role. A strong, well-prepared portfolio that clearly demonstrates relevant experience, technical acumen, and an understanding of the healthcare sector's unique demands will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Digital Infrastructure Design Tools: Proficiency in network design software (e.g., Cisco Packet Tracer, Visio, AutoCAD for physical layouts), potentially BIM (Building Information Modeling) software for integrated design.

• Enterprise Architecture Tools: Familiarity with EA modeling tools (e.g., Sparx EA, ArchiMate tools) for documenting complex system landscapes and interdependencies.

• Cloud Platforms: Experience with major cloud providers (AWS, Azure, GCP) for designing hybrid or cloud-native infrastructure solutions relevant to healthcare data.

• Virtualization Technologies: Understanding of VMware, Hyper-V, or similar for designing and managing server infrastructure.

• Network Technologies: Deep knowledge of LAN, WAN, Wi-Fi, firewalls, and network security protocols.

Analytics & Reporting:

• Business Intelligence Tools: Experience with tools like Power BI, Tableau, or QlikView for creating dashboards and reports on system performance and project progress.

• Project Management Software: Familiarity with tools such as MS Project, Asana, Jira, or Primavera P6 for project planning, tracking, and reporting.

• Data Analysis Tools: Basic to intermediate skills in Excel for data manipulation and analysis; potentially familiarity with SQL for querying databases.

CRM & Automation:

• CRM Systems (Client-Facing): While not directly managing CRM, understanding how client-facing systems (e.g., Salesforce) integrate with core infrastructure can be beneficial.

• IT Service Management (ITSM) Tools: Familiarity with ITSM frameworks (ITIL) and tools like ServiceNow for managing IT services, incidents, and changes within client environments.

• Automation Tools: Exposure to infrastructure-as-code tools (e.g., Terraform, Ansible) or workflow automation platforms could be advantageous for efficiency in deployment and management.

📝 Enhancement Note: The technology stack emphasizes tools and platforms essential for designing, documenting, and managing complex digital infrastructures, with a particular focus on network, cloud, and enterprise architecture. While direct hands-on experience with every tool may not be mandatory, a strong understanding of their purpose and application within the healthcare context is crucial.

👥 Team Culture & Values

Operations Values:

• Excellence: A commitment to delivering high-quality, robust, and future-proof digital solutions that meet the complex needs of the healthcare sector.

• Collaboration: A strong emphasis on working effectively across diverse teams (clinical, IT, estates, construction) and with external partners to achieve integrated project success.

• Innovation: A drive to explore and implement emerging technologies that can genuinely improve patient care, operational efficiency, and the overall healthcare experience.

• Integrity: Upholding the highest standards of professionalism, ethical conduct, and compliance, particularly crucial when dealing with sensitive healthcare data and critical infrastructure.

• Employee Ownership Values: A culture of shared responsibility, accountability, and a vested interest in the collective success of the company and its clients.

Collaboration Style:

• Cross-Functional Integration: Proactive engagement with clinical, operational, and estates teams to ensure technology solutions are fully aligned with user needs and operational realities.

• Process Review & Feedback: An open culture for reviewing and refining design processes, methodologies, and project plans, with active solicitation and incorporation of feedback from all stakeholders.

• Knowledge Sharing: Encouraging the sharing of best practices, lessons learned, and technical insights across teams and projects to foster continuous improvement and collective learning.

• Client-Centric Approach: Understanding that the ultimate goal is to serve the client's needs and improve healthcare delivery, ensuring all technical decisions are framed within this context.

📝 Enhancement Note: The company values, particularly employee ownership, foster a sense of shared purpose and commitment. Candidates should demonstrate an understanding of how these values translate into day-to-day work, emphasizing collaboration, integrity, and a drive for excellence in solving complex healthcare challenges.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Healthcare Complexity: The healthcare sector is highly regulated, with unique operational demands and a diverse range of stakeholders, requiring careful balancing of technical solutions with clinical and operational needs.

• Interoperability of Systems: Ensuring seamless data flow and communication between disparate clinical systems (EPR, PAS, PACS), building management systems, and new digital platforms is a persistent technical challenge.

• Rapid Technological Evolution: Keeping pace with emerging technologies (AI, IoT, cloud advancements) and determining their practical, value-adding application within a risk-averse healthcare environment.

• Cybersecurity Threats: Designing and implementing robust security measures to protect sensitive patient data and critical infrastructure against evolving cyber threats.

• Change Management: Effectively managing the human element of technology adoption, ensuring clinicians and staff are trained, comfortable, and empowered to use new digital tools.

Learning & Development Opportunities:

• Specialized Healthcare Tech Training: Access to courses and certifications focused on healthcare IT standards, digital health innovation, and specific clinical systems.

• Industry Conferences & Events: Opportunities to attend leading healthcare technology and digital infrastructure conferences to stay abreast of trends and network with peers.

• Mentorship Programs: Benefit from guidance from senior Mott MacDonald leaders and subject matter experts within the digital and healthcare sectors.

• Project Variety: Gain exposure to a diverse range of healthcare projects, from new hospital builds to digital transformation initiatives for existing facilities, broadening practical experience.

• Leadership & Business Acumen: Develop skills in client management, business development, and strategic planning, preparing for more senior leadership roles within the firm.

📝 Enhancement Note: The challenges inherent in this role stem from the intersection of complex technology, a highly regulated industry, and the critical nature of healthcare delivery. Successfully navigating these challenges provides significant opportunities for professional growth and development.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to designing the digital infrastructure for a new hospital, focusing on ensuring interoperability between clinical systems and building management systems." (Preparation: Focus on a structured approach, mentioning RIBA stages, key technologies, and risk mitigation.)

• "How would you champion the adoption of AI or IoT technology within a hospital setting, considering potential resistance from clinical staff?" (Preparation: Emphasize a stakeholder-centric approach, focusing on demonstrating value, providing training, and addressing concerns.)

Company & Culture Questions:

• "What attracts you to Mott MacDonald, particularly our work in the healthcare sector and our employee ownership model?" (Preparation: Research Mott MacDonald's recent projects, values, and news. Connect your aspirations to their mission and culture.)

• "How do you see your role contributing to Mott MacDonald's broader goals in digital transformation and sustainable development within healthcare?" (Preparation: Link your skills and experience to the company's strategic objectives and the role's specific responsibilities.)

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio projects as narratives – the problem, your solution, and the impact.

• Visuals: Use clear, professional diagrams, charts, and minimal text on slides. Be prepared to elaborate verbally.

• Quantify Impact: Wherever possible, use metrics (e.g., % improvement, cost savings, reduced downtime) to demonstrate the value of your work.

• Focus on Relevance: Tailor your presentation to highlight aspects most relevant to the job description – healthcare context, RIBA stages, specific technologies.

• Be Prepared for Deep Dives: Anticipate questions about specific technical decisions, challenges encountered, and alternative approaches you considered.

📝 Enhancement Note: Preparation should focus on demonstrating not just technical knowledge but also strategic thinking, leadership potential, and an understanding of the unique challenges and opportunities within the healthcare sector. Articulating your experience through clear, impactful case studies is paramount.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Mott MacDonald careers portal.

• Portfolio Customization: Curate your portfolio to prominently feature projects showcasing digital infrastructure design for healthcare facilities, detailing your contributions across RIBA stages and highlighting any experience with EPR, PAS, PACS, or smart building technologies.

• Resume Optimization: Tailor your resume to emphasize keywords related to digital infrastructure, enterprise architecture, healthcare technology, RIBA stages, and project delivery. Quantify achievements with specific metrics where possible.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on clear articulation of technical challenges, solutions, and outcomes. Prepare for scenario-based questions related to healthcare digital transformation and stakeholder management.

• Company Research: Thoroughly research Mott MacDonald's work in the healthcare sector, their employee ownership model, and their commitment to sustainability and digital innovation to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.