Design Consultant

📍 Job Overview

Job Title: Design Consultant – In-home Sales Pro

Company: SPF Screens & Awnings (A Hunter Douglas Brand)

Location: Chandler, AZ, United States

Job Type: Full-Time

Category: Sales Operations / GTM Sales

Date Posted: 2026-06-18T16:00:09

Experience Level: 2-5 years

Remote Status: On-site (requires in-home appointments)

🚀 Role Summary

• This role is a direct in-home sales position focused on consultative selling of premium outdoor living solutions (retractable awnings and motorized sunscreens).

• It requires a proven sales professional with a strong track record in closing high-ticket items, operating independently within a defined territory.

• The position emphasizes a performance-driven, commission-based compensation structure with uncapped earning potential.

• The opportunity involves managing a sales pipeline from initial customer engagement through to closing, with a focus on value-based presentations rather than price discounts.

📝 Enhancement Note: While this role is primarily sales, it has significant GTM (Go-To-Market) operations implications, particularly in sales process execution, territory management, and CRM utilization. The "Design Consultant" title is a sales enablement tactic for an in-home sales professional. The emphasis on "closer's seat" and "not a training role" highlights the expectation of immediate performance and self-sufficiency.

📈 Primary Responsibilities

• Conduct 2-4 qualified, pre-set appointments daily in homeowners' residences to present premium outdoor living solutions.

• Deliver professional, value-driven, and consultative presentations, focusing on the benefits and customization of SPF Screens & Awnings products.

• Master and execute a disciplined one-call-close process, aiming to secure sales during the initial customer interaction whenever possible.

• Own and manage the entire sales pipeline, from the initial appointment through to closing and ensuring customer satisfaction post-installation.

• Strategically follow up on issued quotes and proposals to maximize conversion rates and achieve monthly sales targets.

• Proactively generate additional revenue through referrals, repeat business, and by cultivating local partnerships.

• Maintain expert-level proficiency in CRM pipeline management, accurately tracking all customer interactions, sales activities, and forecasting.

• Collaborate with cross-functional teams (marketing, production, installation) to ensure a seamless customer experience from sale to project completion.

• Support adjacent territories during peak demand or as needed, fostering a team-oriented approach to overall company success.

📝 Enhancement Note: The responsibilities clearly indicate a focus on direct sales execution and pipeline management, which are critical components of GTM strategy. The emphasis on "owning your territory like it's your own business" and "generating additional revenue through referrals, repeat business, and local partnerships" suggests a need for entrepreneurial drive and proactive business development within the assigned sales territory.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong understanding of sales methodologies, product presentation, and customer psychology is essential.

• Post-secondary education in Business, Marketing, or a related field may be beneficial but is not a strict requirement. Experience:

• Minimum of 2-5 years of proven experience in high-ticket, consultative sales.

• Prior experience in in-home sales, particularly within the home improvement, luxury goods, or custom solutions sectors, is highly preferred.

• A demonstrable track record of consistently exceeding sales quotas and revenue targets in a commission-based or performance-driven environment. Required Skills:

• High-Ticket Closing: Proven ability to close substantial sales deals, often with a single customer interaction.

• Consultative Selling: Skill in understanding customer needs, presenting tailored solutions, and building rapport to guide purchasing decisions.

• CRM Pipeline Management: Proficiency in using CRM systems (e.g., Salesforce, HubSpot, or similar) to manage leads, track opportunities, forecast sales, and maintain detailed customer records.

• Objection Handling: Ability to effectively address customer concerns, negotiate, and overcome barriers to purchase without heavy reliance on discounts.

• Value-Based Presentation: Expertise in articulating the value proposition of premium products and services, justifying higher price points through benefits and quality.

• Territory Management: Capability to manage a geographic sales territory, including strategic planning for appointments, follow-ups, and business development.

• Self-Motivation & Discipline: High degree of intrinsic motivation, discipline, and resilience to thrive in an independent, performance-driven role.

Preferred Skills:

• In-Home Sales Experience: Direct experience selling products or services within customers' homes.

• Product Demonstration: Skill in effectively showcasing and demonstrating product features and benefits in a live setting.

• Lead Conversion Optimization: Strategies for maximizing the conversion rate of provided leads.

• Referral Generation: Ability to solicit and secure customer referrals to drive future business.

• Partnership Development: Experience in building relationships with local businesses or complementary service providers for lead generation or cross-promotion.

📝 Enhancement Note: The experience requirement of "2-5+ years" and the emphasis on "proven sales professionals" and "high-ticket closing" suggest this role is for experienced closers rather than entry-level sales personnel. The explicit mention that it's "not a training role" reinforces this.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Performance Metrics: Documented evidence of consistently meeting or exceeding sales targets, close rates, and revenue generation (e.g., monthly/annual sales figures, average deal size).

• Consultative Sales Case Studies: Examples showcasing how you identified customer needs, presented solutions, handled objections, and successfully closed high-value deals.

• CRM Utilization Examples: Demonstrations of how you've effectively managed sales pipelines, tracked opportunities, and utilized CRM for forecasting and follow-up.

• Value Articulation Examples: Evidence of your ability to present premium products and justify pricing based on value rather than discounts.

• Referral/Partnership Success Stories: Instances where you successfully leveraged referrals or local partnerships to drive sales growth.

Process Documentation:

• Sales Process Flow: A clear outline of your personal sales process, from initial appointment setting and needs assessment through to closing, post-sale follow-up, and referral generation.

• Pipeline Management Strategy: A description of your approach to managing a sales pipeline, including prioritization, follow-up cadence, and forecasting accuracy.

• Objection Handling Framework: Your systematic approach to identifying and overcoming common sales objections, particularly for high-ticket items.

• Value Proposition Delivery: Your method for crafting and delivering compelling value propositions tailored to customer needs.

📝 Enhancement Note: While this is a sales role, demonstrating an understanding of structured sales processes, pipeline management, and how to articulate value is crucial. A portfolio that showcases these operational aspects of sales execution will be highly valued.

💵 Compensation & Benefits

Salary Range:

• Estimated Annual Income: $80,000 - $250,000+

• Base + Commission Structure:

  • Ramp-up Period (10 weeks): Salary + Commission (specific base salary not detailed, but training is paid).
  • Post-Ramp-up: Uncapped Commission Structure.
  • Average Annual Income (DCs not yet maximizing territory): $80,000 - $90,000
  • Top Consultants (Annual Income): $150,000 - $250,000+

Benefits:

• Health & Wellness:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-term Disability Insurance
  • Accident Insurance

• Retirement:

  • 401(k) with a 6% company match

• Allowances & Reimbursements:

  • $500 monthly car allowance
  • Toll reimbursement

• Sales Enablement Tools:

  • Sales iPad provided

  • Product samples provided

  • Professional measuring equipment provided Working Hours:

• Full-time, 5 days per week.

• Must be available to conduct evening and weekend sales appointments, as this is typical for in-home sales.

📝 Enhancement Note: The compensation model is heavily commission-based, with significant earning potential for top performers. The "uncapped" nature is a key selling point. The provided salary range is derived from explicit mentions of average and top performer earnings. The benefits package is comprehensive, covering health, retirement, and essential sales tools/support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Window Coverings, Home Improvement, Manufacturing, Retail. SPF Screens & Awnings operates within the premium segment of the outdoor living solutions market.

Company Size: Part of the Hunter Douglas family of brands, which is a global leader. SPF Screens & Awnings itself is described as a leader in its specific market segments across multiple states, suggesting a significant operational footprint.

Founded: Hunter Douglas was founded over 100 years ago, indicating a stable and established company. SPF Screens & Awnings has been operating for over 15 years.

Team Structure:

• Sales Team: This role is part of an expanding sales team comprised of "proven sales professionals" and "closers."

• Reporting: While not explicitly stated, Sales Consultants typically report to a Sales Manager or Regional Sales Director who oversees territory performance.

• Cross-functional Collaboration: Close collaboration is expected with marketing for lead generation, and with production and installation teams to ensure seamless project delivery post-sale. The company emphasizes a "no 'I' in team, but there is an 'us' in success" mentality, suggesting a collaborative spirit.

Methodology:

• Sales Approach: Solution-based, consultative selling focused on value rather than price. Emphasis on a "one-call-close" process.

• Marketing Support: Aggressive company marketing generates pre-set, qualified appointments, reducing the need for cold prospecting.

• Operational Support: The company handles marketing, production, and installation, allowing sales consultants to focus solely on closing deals.

Company Website: https://www.hunterdouglas.com/ (general) and likely specific to SPF Screens & Awnings via the job listing's source domain.

📝 Enhancement Note: The company culture is described as entrepreneurial, performance-driven, and collaborative, with a strong emphasis on empowering sales professionals to own their territories. The backing of Hunter Douglas provides stability and brand recognition.

📈 Career & Growth Analysis

Operations Career Level: This is a senior individual contributor role within the sales function, often referred to as a "closer" or "in-home sales expert." It requires significant autonomy and a proven ability to generate revenue independently.

Reporting Structure: Likely reports to a Sales Manager or Director who oversees a team of Design Consultants and their respective territories. Performance is measured by key sales metrics.

Operations Impact: The direct impact is on revenue generation. Successful Design Consultants are critical to the company's growth and market penetration. Their ability to close deals directly translates to production and installation workloads, influencing the entire operational chain.

Growth Opportunities:

• Sales Leadership: Potential to move into Sales Management roles, overseeing a team of consultants, coaching, and driving regional sales performance.

• Senior Sales Specialist: Becoming a subject matter expert in specific product lines or sales techniques, potentially mentoring newer team members.

• Territory Expansion: Earning the opportunity to manage larger or more lucrative territories as performance is demonstrated.

• Business Development: Transitioning into roles focused on developing new market segments or strategic partnerships for the company.

📝 Enhancement Note: The role is positioned as a "closer's seat," implying that significant career growth is tied to sales performance and the potential to move into leadership or more specialized sales roles within the organization.

🌐 Work Environment

Office Type: Primarily an in-home, field-based sales role. While there might be a regional office for occasional meetings or administrative tasks, the majority of the work is conducted at customer residences.

Office Location(s): The role is based in Chandler, AZ, with travel required within the assigned territory.

Workspace Context:

• Field-Based: The primary workspace is the customer's home, requiring adaptability and professionalism in various environments.

• Tools Provided: Sales consultants are equipped with essential tools, including a sales iPad, product samples, and measuring equipment, to facilitate their work effectively.

• Team Interaction: While largely independent, interaction with sales managers, marketing support, and potentially other sales consultants for training or collaborative efforts is expected.

Work Schedule:

• Full-time, generally 5 days a week.

• Significant flexibility is required, including availability for evening and weekend appointments, which are common for in-home sales to accommodate client schedules.

📝 Enhancement Note: This role demands a high degree of autonomy and requires a candidate comfortable working independently in a field-based environment, managing their own schedule to meet client needs.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess experience in high-ticket sales and consultative selling.

• Sales Simulation/Presentation: Candidates may be asked to present a mock sales pitch or case study demonstrating their sales methodology, objection handling, and closing techniques.

• In-depth Interview: Discussion with a Sales Manager or Hiring Manager focusing on sales experience, performance history, motivation, and cultural fit. Expect questions around your sales process, how you handle rejection, and your approach to closing.

• Field Observation (Potentially): In some cases, shadowing a top performer or having a manager observe a real appointment might be part of the final stages.

Portfolio Review Tips:

• Quantify Achievements: Ensure your portfolio clearly demonstrates quantifiable results (e.g., "Increased territory sales by 15%," "Achieved a 30% close rate," "Generated $X in revenue per month").

• Showcase Your Sales Process: Detail your step-by-step consultative sales approach, from initial contact to closing and follow-up. Use diagrams or flowcharts if helpful.

• Highlight Value-Based Selling: Provide examples where you successfully sold based on product value, customization, and benefits, rather than relying on discounts.

• Demonstrate CRM Proficiency: If possible, include examples or descriptions of how you've used CRM to manage pipelines, track progress, and forecast sales effectively.

• Prepare for Case Studies: Be ready to walk through specific successful sales scenarios, explaining the challenges, your strategy, and the outcome.

Challenge Preparation:

• One-Call Close Scenarios: Prepare to discuss your strategies for achieving a one-call close and how you build urgency and confidence in the customer.

• Handling Objections: Anticipate common objections (e.g., price, competition, timing) and prepare articulate, value-driven responses.

• Territory Management Strategy: Be ready to discuss how you would approach managing and growing a new sales territory.

📝 Enhancement Note: The interview process will heavily focus on assessing your sales acumen, closing ability, and alignment with a performance-driven, consultative sales model. A well-curated portfolio that showcases these aspects operationally will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Essential for managing leads, tracking opportunities, logging customer interactions, forecasting sales, and managing the sales pipeline. Likely a robust system like Salesforce or a similar enterprise-level CRM.

• Sales iPad: Provided for presentations, product information, order entry, and potentially digital proposals.

• Measuring Equipment: Professional tools for accurate on-site measurements of windows and outdoor spaces.

• Product Samples/Demos: Physical or digital materials to showcase the quality and functionality of SPF Screens & Awnings products.

Analytics & Reporting:

• The company likely uses internal dashboards and reporting tools to track sales performance metrics (close rates, revenue, appointment volume) that the Design Consultant will need to understand and contribute to. CRM & Automation:

• While the sales consultant's primary interaction is with the CRM, the company likely uses marketing automation for lead generation and potentially backend systems for production and installation scheduling.

📝 Enhancement Note: Proficiency with CRM systems is paramount for success in this role, as it directly impacts pipeline management, forecasting, and overall sales performance tracking.

👥 Team Culture & Values

Operations Values:

• Performance Excellence: A strong emphasis on achieving and exceeding sales targets, with performance metrics being central to success and compensation.

• Customer Focus: Delivering value and exceptional customer experiences through consultative selling and premium product offerings.

• Integrity & Professionalism: Representing the Hunter Douglas brand and SPF Screens & Awnings with high standards in customer interactions.

• Teamwork & Collaboration: While individual performance is key, a "team-first" mentality is encouraged for overall company success.

• Entrepreneurial Spirit: Encouraging self-starters who can manage their territory like their own business and proactively seek opportunities for growth.

Collaboration Style:

• Independent Execution: Sales consultants are expected to work autonomously within their territories.

• Supportive Interaction: Collaboration is expected with marketing for lead quality feedback, and with operations (production/installation) to ensure smooth project execution.

• Performance-Driven Communication: Interactions are often focused on achieving sales goals, pipeline status, and customer satisfaction.

📝 Enhancement Note: The culture is geared towards high achievers who are motivated by performance, autonomy, and the rewards of consultative selling.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Commission-Based Income: The uncapped commission structure offers high potential but also requires consistent high performance to maintain a strong income. Candidates must be comfortable with variable income.

• High-Ticket Sales Objections: Overcoming price objections for premium products requires strong persuasion skills and the ability to clearly articulate value.

• Territory Management: Effectively balancing appointment setting, in-home consultations, follow-ups, and administrative tasks within a designated territory.

• Adapting to In-Home Dynamics: Navigating diverse customer environments and personal dynamics within a homeowner's space.

• Maintaining Motivation: Sustaining peak performance in an independent role that requires constant self-motivation.

Learning & Development Opportunities:

• Advanced Sales Training: Ongoing training on product knowledge, consultative sales techniques, negotiation, and closing strategies.

• CRM and Sales Tool Proficiency: Becoming expert users of provided sales technology to maximize efficiency and effectiveness.

• Mentorship: Potential to learn from top-performing consultants and sales leadership.

• Career Progression: Clear pathways to sales leadership roles or specialized sales positions within the company.

📝 Enhancement Note: This role presents challenges inherent in high-performance sales environments, but also offers significant rewards and opportunities for professionals who excel in closing and consultative selling.

💡 Interview Preparation

Strategy Questions:

• "Describe your typical sales process for a high-ticket item, from initial contact to closing."

• "How do you approach a customer who is focused primarily on price?"

• "Tell me about a time you had to overcome significant objections to close a sale. What was your strategy?"

• "How do you manage your sales pipeline and forecast your revenue?"

• "What is your strategy for generating referrals or repeat business?"

• "How do you ensure you achieve a one-call close when appropriate?" Company & Culture Questions:

• "What do you know about Hunter Douglas and SPF Screens & Awnings?"

• "How do you stay motivated in a commission-only or heavily commission-based role?"

• "Describe your ideal work environment and your relationship with management."

• "How do you handle performance feedback, both positive and constructive?"

• "Why are you interested in in-home sales within the outdoor living solutions market?" Portfolio Presentation Strategy:

• Quantify Everything: Use numbers and data to demonstrate your impact (e.g., "Closed an average of X deals per week," "Achieved Y% of target revenue").

• Tell a Story: For case studies, walk through the situation, your actions, and the results. Make it engaging.

• Focus on Value: Emphasize how you sell value, not just features or price.

• Showcase Your Process: Clearly articulate your consultative sales methodology.

• Be Prepared for Role-Playing: You may be asked to conduct a brief mock sales presentation.

📝 Enhancement Note: Expect interviews to be rigorous and focused on assessing your sales skills, problem-solving abilities, and your capacity to thrive in a high-performance, independent sales role. Your ability to articulate your sales process and demonstrate past successes with data will be critical.

📌 Application Steps

To apply for this sales position:

• Submit your application through the provided link on the jobs.hunterdouglas.com platform.

• Resume Optimization: Tailor your resume to highlight specific experience in high-ticket, consultative sales, in-home sales, and quantifiable achievements in revenue generation and close rates. Use keywords from the job description.

• Portfolio Preparation: Assemble a portfolio that showcases your sales process, key performance metrics (close rates, revenue figures), and examples of successful high-ticket sales, objection handling, and value-based presentations.

• Interview Practice: Practice answering common sales interview questions, prepare a mock sales presentation, and be ready to discuss your sales strategy and how you manage your pipeline and territory.

• Company Research: Familiarize yourself with Hunter Douglas and SPF Screens & Awnings' products, market position, and company values to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.