Digital Infrastructure Design Manager

📍 Job Overview

Job Title: Digital Infrastructure Design Manager

Company: AECOM

Location: Conshohocken, Pennsylvania, United States

Job Type: Full-time

Category: Digital Infrastructure Design & Delivery Operations

Date Posted: July 30, 2026

Experience Level: 8+ Years

Remote Status: Fully Remote (United States)

🚀 Role Summary

• Leads the strategic planning, design, and end-to-end delivery of complex global digital infrastructure projects, with a specialized focus on submarine cable landing stations, terrestrial networks, and hyperscale data center infrastructure.

• Orchestrates and manages multidisciplinary engineering and design teams, ensuring seamless coordination across civil, structural, architectural, mechanical, electrical, telecommunications, and security disciplines to achieve project objectives.

• Drives project success by meticulously managing scope, schedule, budget, quality, and risk, acting as the central point of accountability for all project phases from inception through completion.

• Serves as the primary client-facing representative, fostering strong relationships, understanding evolving needs, and identifying opportunities for AECOM's expanded service offerings within the digital infrastructure sector.

• Contributes to business development by supporting proposal generation, project pursuits, and strategic growth initiatives, leveraging expertise to win new business and expand AECOM's market presence.

📝 Enhancement Note: This role is positioned within AECOM's Digital Infrastructure practice, indicating a focus on operational excellence in designing and delivering critical communication and data facilities. While not a traditional "revenue operations" or "sales operations" role, the emphasis on project delivery, client management, and business growth aligns with GTM operations principles, requiring strong process management, stakeholder alignment, and strategic execution. The fully remote nature within the US broadens the talent pool but necessitates robust communication and collaboration tools.

📈 Primary Responsibilities

• Spearhead the comprehensive planning, detailed design, and successful delivery of digital infrastructure projects, encompassing cable landing stations, fiber optic networks, and data center facilities from initial site selection to final commissioning.

• Direct and coordinate diverse design teams, including civil, structural, architectural, mechanical, electrical, telecommunications, and security experts, to ensure integrated and efficient project development.

• Exercise rigorous project control by managing project scope, adherence to schedules, effective budget allocation, quality assurance, and proactive risk mitigation throughout all project lifecycles.

• Act as the key liaison and primary point of contact for clients, project stakeholders, and external partners, ensuring clear communication and alignment on project goals and progress.

• Conduct thorough site due diligence, feasibility studies, and strategic infrastructure planning activities to inform project viability and optimal design approaches.

• Lead the specialized design coordination for critical elements such as cable landing station facilities, terrestrial backhaul fiber routes, essential network support infrastructure, and other related telecommunications assets.

• Oversee the integration of utility services, power requirements, network resiliency measures, security protocols, and operational considerations vital for mission-critical communications facilities.

• Facilitate productive design workshops, rigorous technical reviews, and interdisciplinary coordination meetings to drive consensus and resolve complex design challenges.

• Proactively identify potential project risks and develop strategic mitigation plans to ensure successful project outcomes and minimize disruptions.

• Conduct thorough reviews of design deliverables to guarantee compliance with client specifications, adherence to industry-best standards, and alignment with AECOM's internal quality management processes.

• Provide oversight and support for construction administration activities, including managing Requests for Information (RFIs), reviewing submittals, coordinating field activities, and supporting commissioning efforts.

• Actively contribute to the development of winning proposals, strategic project pursuits, and overarching business growth initiatives for AECOM's Digital Infrastructure sector.

• Cultivate and maintain robust client relationships, actively seeking opportunities to identify and propose additional services that meet evolving client needs.

• Mentor junior staff members, fostering their professional development and contributing to the continuous growth and expertise of AECOM's Digital Infrastructure practice.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on project lifecycle management, interdisciplinary coordination, and client relationship management. For operations professionals, this translates to a need for robust process management, risk assessment frameworks, and clear communication protocols. The mention of "site selection through design and delivery" implies a need for structured project initiation and planning phases within the operations framework.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Engineering (Civil, Electrical, Mechanical, Telecommunications), Architecture, Construction Management, Information Technology, or a closely related field. Experience:

• A minimum of 8 years of directly relevant experience in digital infrastructure project planning, design, and delivery, or demonstrated equivalent of education and experience.

• Proven experience in managing multidisciplinary engineering and design teams, demonstrating strong leadership and coordination capabilities.

• Demonstrated experience in managing project schedules, budgets, and client communications effectively. Required Skills:

• Digital Infrastructure Project Leadership: Proven ability to lead complex projects within the telecommunications, data center, or fiber optic sectors from inception to completion.

• Multidisciplinary Team Coordination: Expertise in coordinating diverse engineering and design disciplines (civil, structural, architectural, MEP, telecommunications, security) to achieve integrated project outcomes.

• Project Lifecycle Management: Comprehensive understanding and practical application of managing scope, schedule, budget, quality, and risk across all project phases.

• Client Relationship Management: Strong ability to build and maintain effective relationships with clients, stakeholders, and project partners, ensuring alignment and satisfaction.

• Technical Acumen: Familiarity with telecommunications facility design, including cable landing stations, terrestrial networks, and hyperscale data center infrastructure, with an understanding of mission-critical requirements.

Preferred Skills:

• Professional Engineering (PE) or Equivalent Certification: A PE license or recognized industry certification is highly desirable, indicating a high level of technical competence and professional standing.

• Submarine Cable Systems Expertise: Specific experience with submarine cable systems, cable landing stations, terrestrial backhaul networks, dark fiber infrastructure, or carrier-neutral facilities.

• International Project Experience: Experience supporting telecommunications infrastructure projects on a global scale, understanding diverse regulatory and operational environments.

• Mission-Critical Facility Design: Deep knowledge of network resiliency requirements, power systems, cooling, security, and operational considerations for mission-critical communications facilities.

• Permitting & Utility Coordination: Familiarity with permitting processes, utility coordination, and environmental review procedures essential for infrastructure development.

• Design Software Proficiency: Knowledge of BIM/Revit, Bluebeam, fiber network planning tools, Civil 3D, or similar design and modeling technologies.

• Stakeholder Engagement: Advanced stakeholder management and client relationship skills, with a track record of successful engagement.

• Fast-Paced Environment Management: Demonstrated ability to manage multiple concurrent projects effectively in dynamic and demanding environments.

• Team Development: Proven leadership and team development capabilities, with experience in mentoring and growing engineering and design talent.

📝 Enhancement Note: The distinction between "Minimum" and "Preferred" qualifications is crucial for operations candidates. Minimum requirements highlight foundational project management and technical coordination skills. Preferred qualifications, especially those related to specific infrastructure types (submarine cables, data centers) and software (BIM, Civil 3D), indicate areas where specialized knowledge is highly valued and provides a competitive edge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Project Delivery Case Studies: Showcase at least 2-3 significant digital infrastructure projects (e.g., cable landing stations, data centers, fiber networks) managed from planning through completion, detailing your specific role, challenges, and outcomes.

• Process Optimization Examples: Include documentation or descriptions of processes you've implemented or improved for design coordination, risk management, or client communication within infrastructure projects, highlighting efficiency gains or problem resolution.

• System Implementation Evidence: If applicable, provide examples of how you've integrated or utilized design software (BIM, Revit, Civil 3D) or project management systems to enhance design accuracy, collaboration, or delivery efficiency.

• ROI or Value Demonstration: For relevant projects or process improvements, quantify the impact on budget adherence, schedule acceleration, risk reduction, or client satisfaction to demonstrate a focus on delivering measurable business value.

Process Documentation:

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