Design Consultant

📍 Job Overview

Job Title: Design Consultant - In-home Sales Pro

Company: SPF Screens & Awnings (A Hunter Douglas Brand)

Location: Jupiter, FL, United States

Job Type: Full-Time

Category: Sales Operations / GTM - Direct Sales

Date Posted: 2026-06-25

Experience Level: 2-5 Years

Remote Status: On-site (Field Sales)

🚀 Role Summary

• This role is a direct sales position focused on in-home consultations and closing high-ticket sales for premium outdoor living solutions.

• The primary objective is to leverage pre-set, qualified appointments to drive revenue through consultative selling and a strong one-call-close process.

• Success is measured by close rates, monthly sales volume, and effective pipeline management within an assigned territory.

• This position offers a unique opportunity for proven sales professionals to operate with autonomy, supported by company-generated leads and robust marketing.

📝 Enhancement Note: While the job title is "Design Consultant," the description clearly indicates this is a direct sales role focused on closing deals, not a traditional design or operations support function. The emphasis is on sales performance and revenue generation, aligning it with GTM and direct sales operations.

📈 Primary Responsibilities

• Conduct 2-4 qualified, pre-set in-home appointments daily, generating significant sales revenue.

• Deliver professional, value-driven, and consultative presentations to prospective clients.

• Master and execute a disciplined one-call-close process, leveraging persuasive communication to secure sales.

• Manage the entire sales pipeline from initial consultation and quoting through installation, ensuring high customer satisfaction and maximizing close rates.

• Proactively generate additional revenue through strategic referrals, repeat business, and fostering local partnerships.

• Maintain expert-level CRM pipeline management, ensuring accurate data entry and efficient follow-up strategies.

• Collaborate with team members and support adjacent territories when necessary to achieve collective success.

• Utilize provided sales tools, product samples, and measuring equipment to effectively present solutions.

📝 Enhancement Note: The responsibilities are heavily focused on direct sales activities, pipeline management, and client interaction, typical of a high-performance sales role within a GTM strategy.

🎓 Skills & Qualifications

Education: Not specified, but a strong sales aptitude and business acumen are implied.

Experience: 2-5+ years of high-ticket, consultative sales experience. An in-home sales background is highly advantageous.

Required Skills:

• Proven track record in high-ticket, consultative sales with demonstrated success in closing deals.

• Ability to consistently overachieve revenue goals, ideally in a commission-based environment.

• Strong objection handling skills and the ability to close without relying on heavy discounts.

• Excellent presentation and persuasion skills, with a polished and confident demeanor in client homes.

• Self-motivated and self-directed, capable of thriving in a performance-driven environment without micromanagement.

• Proficient in managing personal time, territory, and follow-up activities effectively.

• Strong pipeline management skills, with experience using CRM systems for tracking and follow-up.

• Ability to manage territory and travel within assigned geographic areas.

• Must be available for evening and weekend sales appointments. Preferred Skills:

• Prior experience in in-home sales or a related field (e.g., window coverings, home improvement, luxury goods).

• Experience in generating referrals and building local partnerships to drive business growth.

• Familiarity with sales enablement tools and technologies.

📝 Enhancement Note: The emphasis on "proven sales professionals," "closer's seat," and "high-ticket, consultative sales experience" indicates a need for candidates who are already skilled closers and comfortable in a performance-driven, commission-heavy role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal "operations" portfolio isn't explicitly requested, candidates are expected to demonstrate a history of success through quantifiable achievements.

• The "portfolio" for this role consists of a demonstrable track record of exceeding sales targets, close rates, and revenue generation in previous roles.

• Evidence of effective pipeline management, CRM utilization, and strategic follow-up will be crucial.

• Candidates should be prepared to discuss specific examples of how they have closed high-ticket sales and managed their territories. Process Documentation:

• Candidates are expected to articulate their personal sales process, including:

  • How they approach consultative presentations to build value and address client needs.

  • Their methodology for handling objections and navigating price discussions.

  • Strategies for achieving one-call closes and disciplined follow-up on issued quotes.

  • Methods for managing their sales pipeline and customer relationships within a CRM.

📝 Enhancement Note: This role doesn't require a traditional operations portfolio, but candidates must be able to "show, not just tell" their sales process and past successes through concrete examples and quantifiable results during interviews.

💵 Compensation & Benefits

Salary Range:

• Uncapped Commission Structure:

  • Top consultants: $150,000 - $250,000+ annually.
  • Average annual income for consultants not yet maximizing territory: $80,000 - $90,000.

• Training & Ramp-up:

  • Paid training (2 weeks): Salary + Commission during ramp-up (10 weeks).

📝 Enhancement Note: The compensation is heavily commission-based, with significant earning potential for high performers. The estimated range reflects the stated "uncapped commission" potential and the average for those still developing in their territory, based on the provided figures. Research for Jupiter, FL, indicates a high cost of living, making the higher end of the commission range competitive for experienced sales professionals in this market.

Benefits:

• Medical, Dental, Vision, Life Insurance

• Short-term Disability, Accident Insurance

• 401(k) with a 6% company match

• Mileage and toll reimbursement

• Sales iPad, product samples, and professional measuring equipment provided Working Hours:

• Full-time, 5 days per week.

• Must be available to conduct evening and weekend sales appointments, reflecting the nature of in-home sales.

📝 Enhancement Note: The work arrangement is on-site, requiring travel within the assigned territory. Evening and weekend availability is a key requirement for successful client engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Window Coverings Manufacturing & Installation (Outdoor Living Solutions). SPF Screens & Awnings is a leader in retractable awnings and motorized sunscreens.

Company Size: Part of the larger Hunter Douglas family, indicating a significant corporate structure, while SPF operates as a specialized division with a strong regional presence.

Founded: Hunter Douglas was founded over 100 years ago; SPF Screens & Awnings has been operating for over 15 years. This blend suggests stability with a focus on growth and innovation.

Team Structure:

• The role operates within a direct sales team, likely structured by geographic territory.

• Sales Consultants report to a Sales Manager or similar leadership role responsible for performance coaching and oversight.

• Collaboration is expected, particularly in supporting adjacent territories and sharing best practices.

• The company emphasizes a "team has each other's backs" mentality, suggesting a supportive, albeit performance-driven, sales environment. Methodology:

• Focus on consultative selling, emphasizing value over price.

• Aggressive marketing support generates pre-set appointments.

• Emphasis on a strong one-call-close process and disciplined follow-up.

• Data-driven performance tracking through CRM for pipeline management and revenue forecasting.

Company Website: https://www.hunterdouglas.com/ (for Hunter Douglas), SPF Screens & Awnings information is likely integrated within Hunter Douglas's divisional structure.

📝 Enhancement Note: The company culture appears to be a blend of corporate stability (Hunter Douglas) and entrepreneurial drive (SPF's growth focus). The sales environment is performance-centric with strong marketing support, aiming for efficient lead conversion.

📈 Career & Growth Analysis

Operations Career Level: This is a senior individual contributor role within the sales function, often referred to as a "closer" or "in-home sales professional." It requires significant experience and a proven ability to drive revenue independently.

Reporting Structure: Reports to a Sales Manager or Regional Sales Director who oversees territory performance and provides coaching.

Operations Impact: Directly impacts revenue generation and market share for SPF Screens & Awnings. Success in this role contributes significantly to the company's growth and market leadership in outdoor living solutions.

Growth Opportunities:

• Sales Leadership: Potential to move into Sales Management roles, overseeing a team of Design Consultants.

• Territory Expansion: Opportunity to take on larger or more lucrative territories as performance is proven.

• Specialization: Deepen expertise in high-ticket sales or specific product lines within the Hunter Douglas/SPF portfolio.

• Mentorship: Opportunity to mentor new hires and share best practices within the sales team.

📝 Enhancement Note: While not a traditional "operations" role in terms of process optimization, it falls under the broader GTM operations umbrella. Career growth is primarily within sales, focusing on increasing earning potential and leadership responsibilities.

🌐 Work Environment

Office Type: This is primarily a field-based sales role, operating from a home office and conducting in-person client appointments within an assigned territory. There may be a regional office for occasional meetings or training.

Office Location(s): Jupiter, FL, and surrounding service areas within Florida. The role requires travel within this territory.

Workspace Context:

• The primary workspace is the client's home, requiring professionalism and strong interpersonal skills.

• A reliable personal vehicle is essential for travel between appointments.

• A company-provided iPad, product samples, and measuring equipment are part of the required toolkit.

• The work schedule demands flexibility, including evenings and weekends, to accommodate client availability.

Work Schedule: Full-time, 5 days per week, with mandatory evening and weekend appointment availability. This requires excellent time management and personal organization.

📝 Enhancement Note: The work environment is dynamic and largely autonomous, centered around client-facing interactions and travel within a designated sales territory.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, sales experience, and communication skills.

• Sales Simulation/Role-Playing: Candidates will likely be asked to demonstrate their closing techniques, objection handling, and presentation style in a simulated in-home sales scenario. This is where the "portfolio" of past performance is verbally showcased.

• In-depth Interview: Discussion of sales process, KPI achievements (close rate, revenue), territory management strategies, and cultural fit. Questions will focus on how candidates handle specific sales challenges.

• Field Ride-Along (Potential): In some cases, a candidate might accompany a top performer on appointments to observe their style and effectiveness firsthand.

Portfolio Review Tips:

• Quantify Achievements: Be ready to discuss specific numbers: average close rate, average ticket size, monthly/annual sales figures, and how you exceeded targets.

• Articulate Your Process: Clearly explain your step-by-step approach to a sales appointment, from initial greeting to closing and follow-up.

• Highlight Problem-Solving: Prepare examples of how you've overcome objections, handled difficult clients, or adapted your strategy to close a sale.

• Showcase Value Selling: Demonstrate how you focus on the benefits and value of a product rather than just its price.

• CRM Proficiency: Mention your experience with CRM systems and how you use them to manage leads and pipelines effectively.

Challenge Preparation:

• Objection Handling Scenarios: Anticipate common objections related to price, need, timing, or competition and prepare strong, value-based responses.

• Closing Techniques: Be ready to demonstrate various closing strategies (e.g., assumptive close, summary close, alternative choice close).

• Territory Management Strategy: Discuss how you would plan your week, prioritize appointments, and maximize your territory's potential.

📝 Enhancement Note: The interview process will heavily scrutinize a candidate's sales acumen, closing ability, and track record. Preparation should focus on showcasing quantifiable results and articulating a robust, value-driven sales process.

🛠 Tools & Technology Stack

Primary Tools:

• CRM (Customer Relationship Management): Essential for pipeline management, lead tracking, customer data, and follow-up. Candidates should be proficient in using CRM systems to manage their sales funnel.

• Sales Enablement Tools: Likely includes proprietary software or apps for product visualization, quoting, and proposal generation on a tablet.

• Measuring Equipment: Professional tools for accurate site assessments.

• Company-Provided iPad: For presentations, CRM access, and quoting.

Analytics & Reporting:

• Sales performance will be tracked via CRM dashboards and reports, focusing on key metrics like close rate, sales volume, lead conversion, and average ticket value. CRM & Automation:

• While direct automation might be limited for the sales consultant, CRM proficiency is key for managing the sales process efficiently. Understanding how leads are generated and funneled into the CRM is important.

📝 Enhancement Note: Proficiency with CRM systems and sales enablement tools (like those used for quoting and presentations on a tablet) is critical for success in this role.

👥 Team Culture & Values

Operations Values:

• Performance Excellence: A strong emphasis on achieving and exceeding sales targets, close rates, and revenue goals.

• Customer Focus: Delivering premium solutions and consultative experiences that meet homeowner needs.

• Integrity & Professionalism: Representing a trusted brand like Hunter Douglas with polished and ethical conduct.

• Teamwork & Support: A willingness to collaborate and support colleagues to achieve shared success.

• Entrepreneurial Spirit: Owning one's territory and driving business growth with initiative.

Collaboration Style:

• While largely autonomous in the field, collaboration is expected through shared best practices, supporting territory needs, and contributing to overall team success.

• Communication with sales management regarding pipeline, challenges, and opportunities is vital.

• A culture that values mutual support and collective achievement, despite individual performance metrics.

📝 Enhancement Note: The culture encourages high achievement and individual responsibility, balanced with a sense of collective purpose and support within the sales team.

⚡ Challenges & Growth Opportunities

Challenges:

• High-Ticket Sales Objections: Effectively overcoming price-related objections and demonstrating the long-term value of premium products.

• Managing a Dynamic Schedule: Balancing evening and weekend appointments with personal time and territory planning.

• Maintaining High Close Rates: Consistently converting pre-set appointments into sales, especially in a competitive market.

• Territory Saturation/Optimization: Continuously finding ways to maximize sales potential within an assigned geographic area.

Learning & Development Opportunities:

• Advanced Sales Training: Continuous development in consultative selling, negotiation, and closing techniques.

• Product Knowledge Expansion: Deepening expertise in the full range of SPF and Hunter Douglas outdoor solutions.

• Sales Management Pathways: Potential to advance into leadership roles overseeing sales teams.

• Networking: Opportunities to connect with other high-performing sales professionals within the organization.

📝 Enhancement Note: This role offers significant earning potential and growth for individuals who excel in high-ticket sales and are motivated by performance-based compensation. The challenges are inherent to direct sales, requiring resilience and continuous skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe your sales process from initial contact to closing a high-ticket sale."

• "How do you handle objections related to price when selling premium products?"

• "Walk me through a time you successfully closed a difficult deal. What were the key factors?"

• "How do you manage your pipeline and ensure follow-up to maximize your close rate?"

• "How do you leverage customer referrals to grow your business?" Company & Culture Questions:

• "Why are you interested in SPF Screens & Awnings and the Design Consultant role?"

• "What motivates you in a performance-driven, commission-based environment?"

• "How do you handle feedback and coaching from management?"

• "Describe your experience working with CRM systems like [mention common CRMs if known, e.g., Salesforce, HubSpot]." Portfolio Presentation Strategy:

• Quantify Everything: Use numbers (percentages, dollar amounts) to illustrate your past successes in sales volume, close rates, and revenue growth.

• Tell a Story: Frame your experience as a narrative, highlighting challenges, strategies, and successful outcomes.

• Focus on Value: Emphasize your ability to sell based on benefits and solutions, not just features or price.

• Demonstrate Confidence: Practice your delivery to ensure you sound assured, knowledgeable, and persuasive.

• Prepare for Role-Playing: Be ready to actively sell a product or overcome an objection on the spot.

📝 Enhancement Note: Be prepared to "sell yourself" as effectively as you would sell the company's products. Focus on quantifiable achievements and a clear, effective sales methodology.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the Hunter Douglas careers portal.

• Tailor your resume to highlight your experience in high-ticket sales, consultative selling, closing, pipeline management, and CRM usage, using keywords from the job description.

• Prepare specific examples of your past sales successes, focusing on quantifiable results (revenue, close rates, deal values) and your consultative approach.

• Practice articulating your sales process and how you handle objections, as you will likely be asked to demonstrate these skills during the interview.

• Research SPF Screens & Awnings and Hunter Douglas to understand their products, market position, and company values, and be prepared to discuss why you are a good fit for their culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.