Lead Product Designer – German-speaking

📍 Job Overview

Job Title: Lead Product Designer – German-speaking

Company: Talent Factor Ltd.

Location: Vienna, Austria

Job Type: Full-time

Category: Product Design / GTM Operations

Date Posted: 2026-07-30

Experience Level: 5-10 Years

Remote Status: Remote OK (with option to work from Vienna office)

🚀 Role Summary

• Lead the Product Design function, driving user experience (UX) and brand identity for a rapidly growing AI technology company.

• Combine significant hands-on design responsibilities with strategic leadership to shape the design team and its processes.

• Collaborate closely with Product Engineering, Engineering, and Founders to influence product strategy and customer experience in a fast-paced, iterative environment.

• Leverage modern AI design tools to enhance ideation, prototyping, and workflow efficiency.

• Own the design narrative from initial customer touchpoints to daily platform utilization, impacting thousands of businesses.

📝 Enhancement Note: While the primary focus is Product Design, the integration with product strategy, customer experience, and the objective of building a fully automated CRM platform positions this role with strong GTM Operations implications. The emphasis on data-driven decision-making and scaling design processes aligns with core RevOps/SalesOps principles of efficiency and impact.

📈 Primary Responsibilities

• Dedicate approximately 50% of time to hands-on product design, including customer research, user journey mapping, and brand development initiatives.

• Take ownership of the user experience across three core product areas, ensuring seamless integration and intuitive interaction.

• Collaborate with the Staff Designer to shape, evolve, and maintain the company's brand identity across all customer-facing touchpoints.

• Lead, mentor, and develop a growing Design Team encompassing Product Design, Branding, and Web Experience functions.

• Conduct regular customer interviews and user testing sessions to gather insights and translate them into tangible product improvements and strategic design decisions.

• Establish and maintain robust design systems, interaction patterns, and quality standards applicable to product, web, and brand elements.

• Partner directly with Engineering and Founders in a highly iterative product development cycle, ensuring rapid and effective product releases.

• Contribute to defining and executing the long-term design vision, supporting the company's international expansion and scaling efforts.

📝 Enhancement Note: The responsibilities clearly indicate a blend of individual contribution and team leadership, typical for a "Lead" role. The focus on customer research, translating insights into product decisions, and establishing design systems aligns with best practices in user-centered design and operational efficiency for product development.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, Computer Science, or a related field; Master's degree or equivalent practical experience preferred.

Experience: Minimum of 5-10 years of progressive experience in digital product design, with a strong emphasis on B2B SaaS environments. Demonstrated experience in leadership or team management is essential.

Required Skills:

• Extensive experience designing intuitive and effective digital products within B2B SaaS contexts.

• Proven ability to combine strong product intuition with data analytics and customer insights for evidence-based design decisions.

• Significant track record of conducting customer interviews, user research, and translating findings into actionable product improvements.

• Experience in building, scaling, and managing design systems across multiple products or complex product areas.

• Demonstrated skill in simplifying complex user flows and technical functionalities into clear, user-friendly interfaces.

• Proven leadership capabilities with a desire to grow a design organization while remaining hands-on.

• Proficiency in utilizing modern AI tools (e.g., Cursor, Claude, v0) to accelerate ideation, prototyping, and overall design workflow.

• Native