Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Scan Design of Florida

Location: N. Miami Beach, Florida, United States

Job Type: Full-Time

Category: Sales & Design Operations

Date Posted: September 01, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is centered on consultative sales within the luxury home furnishings sector, requiring a blend of interior design expertise and client relationship management to drive revenue.

• The Design Consultant will be instrumental in managing the entire client lifecycle, from initial needs assessment and space planning to final white-glove delivery and installation.

• Success in this position hinges on a performance-driven approach, with a focus on achieving and exceeding sales targets through expert styling and end-to-end project oversight.

• The role demands a strong aesthetic sensibility and the ability to translate client visions into tangible, high-end interior designs, contributing directly to the company's sales goals and brand reputation.

📝 Enhancement Note: While the job title is "Design Consultant," the core responsibilities and compensation structure (guaranteed draw-against-commission) clearly indicate a high-performance sales role with an interior design component, rather than a pure design or operations role. Therefore, the category has been adjusted to "Sales & Design Operations" to reflect this crucial aspect. The focus on "operations" here pertains to the operational execution of sales processes and project management within a retail environment.

📈 Primary Responsibilities

• Client Consultation & Needs Assessment: Engage deeply with clients, both in-store and during in-home consultations, to meticulously identify their unique lifestyle needs, aesthetic preferences, functional requirements, and budgetary constraints.

• Spatial Design & Planning: Develop sophisticated and comprehensive floor plans, layouts, and 3D visualizations that effectively demonstrate how Scan Design's furniture and decor can transform a client's specific living space, optimizing functionality and visual appeal.

• Curated Product Selection: Utilize deep product knowledge and design acumen to expertly select and propose furniture, accessories, finishes, lighting fixtures, and rugs, ensuring a cohesive, elevated, and personalized interior design solution.

• End-to-End Project Management: Oversee and manage the entire client journey, from the initial sales consultation and design proposal through order procurement, production coordination, and final white-glove delivery and installation, ensuring a seamless and exceptional customer experience.

• Showroom Visual Merchandising & Maintenance: Actively contribute to maintaining the showroom's premier destination status by assisting in visual merchandising efforts, ensuring displays are attractive, inspirational, and aligned with current design trends and brand standards.

• Relationship Building & Clienteling: Cultivate and nurture long-term client relationships through proactive follow-up, personalized service, and post-sale engagement, fostering repeat business and referrals.

• Sales Target Achievement: Consistently strive to meet and exceed individual sales targets and revenue goals through effective consultative selling techniques and proactive business development.

📝 Enhancement Note: The original description emphasizes sales and design. This enhancement elaborates on the "end-to-end project management" by detailing the specific stages involved in a luxury retail sales cycle, from initial contact to post-installation follow-up, which are critical operational aspects of this role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in Interior Design principles, spatial planning, and color theory is essential. Formal education in Interior Design or a related field is highly advantageous.

Experience: A minimum of 2-5 years of proven experience in high-end, relationship-based sales is required. This experience should ideally be within luxury retail, interior design services, high-end home furnishings, or luxury real estate sales, demonstrating a track record of success in consultative selling and clienteling.

Required Skills:

• Consultative Sales Excellence: Demonstrated ability to build rapport, understand client needs, and guide them through a high-value purchase decision process.

• Interior Design & Space Planning: Strong spatial visualization skills, with the ability to create functional and aesthetically pleasing layouts using design software.

• Luxury Product Knowledge: Familiarity with high-end home furnishings, materials, and design trends.

• Performance-Driven Mindset: A self-motivated individual with a proven ability to achieve and exceed sales targets in a commission-driven environment.

• Clienteling & Relationship Management: Expertise in nurturing client relationships for repeat business and referrals.

• Proficiency in Design Software: Professional familiarity with design tools such as Floor Planner, AutoCAD, SketchUp, or similar for creating accurate visual proposals and floor plans.

• Exceptional Communication: Superior verbal and written communication skills, with the ability to articulate design concepts and sales proposals clearly and persuasively.

• Weekend Availability: Willingness and ability to work regular Saturday and Sunday shifts, as well as during promotional holidays and seasonal sales events.

Preferred Skills:

• Interior Design Certification or Degree: Formal qualifications in Interior Design.

• Home Staging Experience: Understanding of how to present spaces for maximum appeal.

• Visual Merchandising Experience: Ability to contribute to showroom aesthetics.

• CRM Software Proficiency: Experience using Customer Relationship Management systems for client tracking and sales management.

• Experience in the Home Furnishings Industry: Specific knowledge of furniture styles, materials, and manufacturers.

📝 Enhancement Note: The "experience level" was inferred from the "2-5 years" mentioned in the AI-generated summary. The educational requirement is inferred based on the nature of the role and preferred skills, emphasizing practical design knowledge over a specific degree.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Case Studies: Showcase a minimum of 3-5 detailed case studies demonstrating successful high-end sales cycles, highlighting client needs, your proposed solutions, and the resulting purchase. Focus on the value and ROI delivered to the client.

• Design Project Examples: Include visual examples of interior design projects, such as floor plans, mood boards, 3D renderings, and curated style proposals, illustrating your ability to translate client requirements into cohesive design concepts.

• Clienteling Strategy Documentation: Briefly outline your approach to client relationship management, including examples of how you foster long-term loyalty and generate repeat business.

• Space Planning Demonstrations: Provide examples of complex space planning challenges you have solved, showcasing your ability to optimize layouts for functionality and aesthetics.

Process Documentation:

• Sales Process Flow: Outline your typical consultative sales process from initial client engagement to closing the sale and post-sale follow-up, emphasizing how you manage each stage effectively.

• Design Workflow: Detail your workflow for taking a client from initial concept and requirements gathering through design development, client feedback loops, and final design presentation.

• Project Management Approach: Describe your methodology for managing multiple client projects simultaneously, including order tracking, communication protocols, and coordination with delivery teams.

📝 Enhancement Note: Given this is a "Design Consultant" role with significant sales responsibilities, a portfolio is crucial. The requirements are tailored to showcase both sales acumen (case studies, clienteling strategy) and design capability (project examples, space planning), along with the operational processes that underpin success in managing client projects from start to finish.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Design Consultants in luxury retail with a draw-against-commission structure in the South Florida market, and considering the 2-5 years of experience requirement, a typical range would be:

• Base Draw: $40,000 - $60,000 annually (guaranteed advance against commission)

• On-Target Earnings (OTE): $70,000 - $120,000+ annually, with top performers potentially exceeding this significantly.

Benefits:

• Guaranteed Draw-Against-Commission Pay Structure: Provides financial stability and a consistent cash flow, ensuring a baseline income while you build your client base and sales volume.

• Health, Dental, and Vision Insurance: Comprehensive medical coverage options to support employee well-being.

• Paid Time Off (PTO): Accrued vacation days, sick leave, and holidays to ensure work-life balance.

• Employee Discounts: Generous discounts on Scan Design's high-end furniture and home decor.

• Retirement Savings Plan (e.g., 401k): Opportunities for long-term financial planning and savings.

• Professional Development: Access to ongoing training, product knowledge sessions, and potential for mentorship within a well-established company.

Working Hours: The role requires flexibility to accommodate client availability. This includes:

• Weekend Excellence: Regular Saturday and Sunday shifts are mandatory.

• Holiday Events: Availability during key promotional holidays and seasonal sales events is expected.

• Retail Hours: Consistent coverage during showroom operating hours, which typically span weekdays and weekends. The standard workweek is approximately 40 hours, but may vary based on client needs and showroom traffic.

📝 Enhancement Note: The salary range is an estimation based on the "draw-against-commission" structure and the luxury retail/interior design market in South Florida. This is a critical detail for candidates and is presented with clear methodology. The benefits and working hours are expanded to provide a more complete picture for potential applicants.

🎯 Team & Company Context

🏢 Company Culture

Industry: High-End Home Furnishings & Interior Design Retail. Scan Design operates within a competitive market segment that values quality, craftsmanship, sophisticated aesthetics, and exceptional customer service. The company's longevity suggests a strong brand loyalty and a focus on building lasting client relationships.

Company Size: Scan Design is a significant regional player with multiple showrooms across Florida, indicating a medium-to-large retail organization. This size typically allows for structured operational processes while maintaining a degree of personalized employee interaction.

Founded: Founded over 50 years ago, Scan Design is a family-owned Florida institution. This long history signifies stability, a deep understanding of the local market, and a commitment to sustained growth and customer satisfaction, likely fostering a culture that values tradition, loyalty, and expertise.

Team Structure:

• Sales-Focused Environment: The primary teams are sales-oriented, with Design Consultants forming the core client-facing group.

• Support Staff: Likely includes showroom managers, visual merchandisers, administrative support, delivery coordination, and potentially in-house design support specialists.

• Cross-Functional Collaboration: Design Consultants will collaborate closely with showroom management for operational guidance, with logistics and delivery teams for order fulfillment, and potentially with marketing for client events or promotions.

Methodology:

• Client-Centric Sales: The company's operational methodology is centered around providing a premium client experience, from initial inspiration to final delivery.

• Data-Driven Performance: Sales targets and performance metrics are crucial, with a focus on tracking individual consultant productivity and overall showroom revenue.

• Aesthetic & Quality Standards: Operations are geared towards maintaining high standards of product presentation, design integrity, and service quality.

Company Website: [Scan Design Website URL - assuming it's scandesign.com or similar]

📝 Enhancement Note: This section synthesizes information from the provided description and general knowledge of the luxury retail sector to paint a picture of the company culture, structure, and operational approach relevant to a Design Consultant role. The emphasis is on how these factors impact the day-to-day work and strategic focus of the role.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Sales & Design position (2-5 years experience). It requires a blend of established sales skills and developing design expertise. The "Consultant" title implies a degree of autonomy and client management responsibility beyond entry-level sales associate roles.

Reporting Structure: Design Consultants typically report to a Showroom Manager or Sales Manager. This manager oversees daily operations, sales performance, staff training, and ensures adherence to company policies and sales targets.

Operations Impact: The Design Consultant's impact is direct and significant on revenue generation. Their ability to consult, design, and close sales directly contributes to Scan Design's profitability and market share. Furthermore, their role in maintaining showroom aesthetics and providing exceptional customer service upholds the brand's premium image and fosters customer loyalty, which are critical operational outcomes.

Growth Opportunities:

• Senior Design Consultant/Sales Specialist: Advancement to a senior role with potentially higher commission rates, mentorship responsibilities, or specialization in specific product lines (e.g., outdoor, custom).

• Showroom Management: Progression into a leadership role managing a showroom, overseeing sales teams, operations, and P&L.

• Specialized Design Roles: Opportunities to move into roles focusing purely on interior design, project management for larger accounts, or even visual merchandising leadership.

• Business Development: For highly entrepreneurial consultants, there might be opportunities to develop new client channels or partnerships.

📝 Enhancement Note: This analysis outlines the typical career trajectory for a Design Consultant in a high-end retail environment, focusing on how the operational responsibilities of the role can lead to advancement within the company's structure.

🌐 Work Environment

Office Type: The primary work environment is a high-end, beautifully merchandised retail showroom. This space is designed to inspire clients and showcase Scan Design's extensive collection of luxury home furnishings. The atmosphere is expected to be sophisticated, client-focused, and professional.

Office Location(s): The specific role is for the N. Miami Beach showroom (3025 NE 163rd Street, N. Miami Beach, FL 33160). Scan Design also operates other showrooms across Florida, suggesting potential for inter-showroom collaboration or future opportunities.

Workspace Context:

• Client-Facing Area: The majority of time will be spent interacting with clients on the showroom floor, in design consultation areas, or potentially during in-home visits.

• Design Tools & Technology: Consultants will have access to design software, potentially CAD stations, and product catalogs to create proposals and manage client projects.

• Team Interaction: Opportunities for collaboration with fellow Design Consultants, showroom management, and support staff will be frequent, fostering a team-oriented sales culture.

Work Schedule: The schedule is structured around retail operations and client availability, requiring significant flexibility.

• Mandatory Weekends: Regular Saturday and Sunday shifts are non-negotiable.

• Peak Selling Hours: Availability during high-traffic periods, including evenings and promotional holidays, is essential for maximizing earning potential.

• Approx. 40-Hour Week: While the core is a 40-hour week, actual hours may fluctuate based on client appointments and showroom needs.

📝 Enhancement Note: This section details the physical and operational environment of a luxury retail showroom, highlighting the importance of presentation, client interaction, and flexible scheduling for a sales-focused role like this.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess experience, qualifications, and alignment with the role's requirements, particularly sales track record and design tool proficiency.

• Phone/Video Interview: A conversation with a hiring manager or HR representative to discuss your background, motivations, understanding of the role, and salary expectations. Expect questions about your sales approach and design philosophy.

• In-Person Interview & Portfolio Presentation: This is a critical stage. You will meet with showroom management and potentially senior sales staff. You will be expected to present your design portfolio, showcasing your best work, including floor plans, mood boards, and case studies of successful client projects. Be prepared to discuss your process, client interactions, and how you achieve sales targets.

• Sales Simulation/Role-Playing: You may be asked to role-play a client consultation scenario to demonstrate your consultative sales skills, ability to understand needs, and propose solutions.

• Background Check: Conditional offers of employment will require successful completion of a background check and drug screening.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your range, problem-solving skills, and ability to work with high-end clients and products. Include a mix of floor plans, 3D renderings, and finished project photos if available.

• Tell a Story: For each project, clearly articulate the client's initial needs, your design process, the challenges you faced, and the successful outcome, emphasizing both aesthetic achievement and client satisfaction.

• Quantify Achievements: Where possible, highlight sales figures, average transaction values, or client retention rates associated with your projects.

• Showcase Design Tools: Ensure your portfolio clearly demonstrates your proficiency with design software (e.g., AutoCAD, Floor Planner) through clear, professional renderings and floor plans.

• Tailor to Scan Design: Research Scan Design's product lines and aesthetic. If possible, include a sample design concept that aligns with their brand to show you've done your homework.

Challenge Preparation:

• Sales Scenarios: Practice responding to common sales objections, closing techniques, and how to handle price-sensitive clients in a luxury context.

• Design Problem-Solving: Be ready to discuss how you approach space planning challenges, select color palettes, or integrate custom pieces into a design.

• Company Research: Understand Scan Design's history, brand positioning, key product categories, and their competitive landscape in Florida.

📝 Enhancement Note: This section provides a detailed breakdown of the interview process and portfolio expectations, offering actionable advice specifically tailored to a sales and design role in the luxury retail sector. The emphasis on portfolio presentation and sales simulation is crucial for this type of position.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Proficiency in professional design software is essential. This includes:

  • Floor Planner / Space Planning Tools: For creating accurate and compelling layouts.
  • CAD Software (e.g., AutoCAD): For detailed technical drawings and precise space planning.
  • 3D Rendering Software (e.g., SketchUp, V-Ray): To visualize designs and provide clients with realistic previews.

• CRM System: Experience with a Customer Relationship Management system (e.g., Salesforce, HubSpot, or a proprietary system) for managing client data, tracking sales activities, and nurturing leads.

• Microsoft Office Suite/Google Workspace: Standard productivity tools for communication, document creation, and data management (Word/Docs, Excel/Sheets, PowerPoint/Slides).

Analytics & Reporting:

• Sales Performance Dashboards: Familiarity with tools that track sales metrics, conversion rates, average transaction value, and individual performance against targets.

• Reporting Tools: Ability to generate reports on client interactions, sales pipeline status, and inventory recommendations.

CRM & Automation:

• Client Database Management: Efficiently updating and utilizing client information within the CRM to personalize interactions and track sales history.

• Communication Tools: Utilizing email, phone, and potentially messaging platforms for client communication and follow-up.

📝 Enhancement Note: This section highlights the specific technology tools that a Design Consultant would typically use, emphasizing design software and CRM systems, which are critical for both the design and sales operational aspects of the role.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A paramount focus on understanding and exceeding client expectations to deliver exceptional design and sales experiences.

• Excellence in Design: A commitment to sophisticated aesthetics, quality craftsmanship, and creating beautiful, functional living spaces.

• Performance & Accountability: A strong drive to achieve sales targets, manage projects efficiently, and take ownership of client satisfaction.

• Integrity & Professionalism: Upholding the highest standards of honesty, respect, and ethical conduct in all client and team interactions.

• Team Collaboration: A willingness to support colleagues, share knowledge, and contribute to a positive and productive showroom environment.

Collaboration Style:

• Consultative Partnership: Working closely with clients as a trusted advisor and design partner, actively listening and guiding them through the selection process.

• Cross-Functional Support: Collaborating effectively with showroom management, delivery teams, and support staff to ensure seamless project execution and client satisfaction.

• Knowledge Sharing: Openness to sharing design insights, sales strategies, and product knowledge with fellow consultants to elevate the team's overall performance.

📝 Enhancement Note: This section translates the company's likely values (family-owned, legacy brand, luxury focus) into actionable operational principles relevant to the Design Consultant role, emphasizing how these values shape daily interactions and decision-making.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales & Design: Effectively managing the dual demands of achieving ambitious sales targets while also delivering high-quality, personalized design solutions.

• Client Expectations Management: Navigating the expectations of affluent clients who may have specific, sometimes challenging, aesthetic or budgetary requirements.

• Market Competition: Differentiating Scan Design and its offerings in a competitive luxury furnishings market.

• Inventory & Lead Times: Managing client expectations around product availability and delivery timelines, especially for custom orders.

• Weekend/Holiday Commitment: Adapting to a work schedule that requires regular weekend and holiday availability.

Learning & Development Opportunities:

• Product Mastery: Deepen expertise on Scan Design's extensive product catalog, including materials, customization options, and craftsmanship.

• Advanced Design Techniques: Opportunities to hone skills in space planning, 3D rendering, and current interior design trends through internal training or external workshops.

• Sales Acumen Enhancement: Continuous development in consultative selling, negotiation, and clienteling strategies specific to the luxury market.

• Showroom Management Exposure: Potential to learn about operational management, team leadership, and business development through mentorship or shadowing opportunities.

📝 Enhancement Note: This section identifies potential challenges inherent in a high-end sales and design role and pairs them with corresponding growth opportunities, providing a realistic outlook for candidates.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to understanding a client's lifestyle and translating that into a functional and aesthetically pleasing design for their home." (Focus on your consultative process and design methodology.)

• "Walk me through a challenging high-end sales experience where you had to overcome objections or manage difficult client expectations. What was the outcome, and what did you learn?" (Highlight your problem-solving skills, resilience, and client management.)

• "How do you stay current with interior design trends, and how do you incorporate them into your designs while respecting a client's personal style and budget?" (Demonstrate your industry knowledge and client-focused adaptability.)

• "Imagine a client wants a specific piece of furniture that is currently on a long backorder. How would you manage this situation to ensure client satisfaction and potentially secure a sale?" (Assess your ability to handle logistical challenges and maintain client relationships.) Company & Culture Questions:

• "Why Scan Design? What specifically about our brand and products appeals to you, and how do you see yourself contributing to our legacy?" (Research Scan Design's history, values, and market position.)

• "How do you view the balance between sales targets and design excellence in this role, and how do you prioritize your efforts?" (Show you understand the dual nature of the position and can manage competing demands.)

• "Describe your experience working in a retail showroom environment, particularly during peak hours or busy sales periods." (Prepare to discuss your comfort with high-traffic environments and weekend work.) Portfolio Presentation Strategy:

• Concise & Focused: Select 3-4 of your strongest projects that best represent your capabilities for this role.

• Highlight ROI: For each project, clearly articulate the client's initial problem/need, your design solution, the sales process, and the quantifiable results (e.g., client satisfaction, successful purchase, repeat business).

• Demonstrate Process: Walk through your workflow from initial consultation to final delivery, showcasing your project management skills.

• Visual Clarity: Ensure your visuals (floor plans, renderings) are clean, professional, and easy to understand.

• Engage & Converse: Treat the portfolio review as a conversation, inviting questions and tailoring your explanations to the interviewer's interests.

📝 Enhancement Note: These interview questions are crafted to probe the core competencies required for a Design Consultant role, focusing on consultative sales, design application, client management, and understanding the luxury retail operational context.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application: Apply directly through the provided link on the Paylocity recruiting platform.

• Curate Your Portfolio: Assemble a digital portfolio showcasing your best interior design projects, including floor plans, mood boards, 3D renderings, and any relevant case studies of high-end sales you've managed. Ensure it highlights your spatial planning skills and consultative sales approach.

• Tailor Your Resume: Customize your resume to emphasize your experience in high-end sales, luxury retail, interior design, space planning, and proficiency with design software. Quantify achievements where possible (e.g., sales targets met, client retention rates).

• Prepare for Portfolio Presentation: Practice walking through your portfolio with a focus on client needs, your design process, sales strategy, and the successful outcomes achieved. Be ready to discuss your approach to consultative selling and project management.

• Research Scan Design: Thoroughly investigate Scan Design's history, brand ethos, product offerings, and market presence in Florida. Understand their aesthetic and target clientele to articulate your fit during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Scan Design of Florida before making application decisions.