Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: 3 Day Blinds (Sales)

Location: Lebanon, Tennessee, United States

Job Type: Full-Time

Category: Sales Operations / GTM (Go-To-Market)

Date Posted: September 1, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• This role is crucial for the Go-To-Market (GTM) strategy, focusing on direct-to-consumer sales and client engagement within a defined territory.

• The Design Consultant will be responsible for driving revenue through in-home consultations, product recommendations, and closing sales for custom window treatments.

• This position requires a blend of sales acumen, customer service excellence, and independent field operations management.

• Success in this role contributes directly to market penetration and customer acquisition within the specified region.

📝 Enhancement Note: While the title is "Design Consultant," the core functions and emphasis on sales, client management, and territory operations align strongly with GTM and Sales Operations roles, particularly at the frontline execution level. The "Hybrid" remote status refers to the consultant working independently in the field rather than from a central office.

📈 Primary Responsibilities

• Conduct in-home consultations with clients to understand their specific needs, preferences, and budget for custom window treatments.

• Develop tailored design solutions, recommending appropriate blinds, shades, draperies, and shutters based on client requirements and aesthetic goals.

• Guide clients through the entire sales process, from initial consultation and product selection to confident closing of sales during the in-home visit.

• Proactively manage and schedule appointments, ensuring efficient territory coverage and timely client follow-ups.

• Cultivate new business opportunities through strategic local networking and by leveraging client referrals to expand the customer base.

• Ensure an exceptional customer experience throughout the entire engagement lifecycle, from the first visit to the final installation, fostering customer loyalty and repeat business.

• Deliver presentations of product samples and design options, effectively communicating features, benefits, and value propositions.

• Maintain accurate client records and sales activity logs within the company's CRM system.

📝 Enhancement Note: The responsibilities emphasize a consultative sales approach combined with independent field operations. The "manage your own schedule, appointments, and follow-ups" points directly to operational autonomy and time management skills crucial for field sales roles.

🎓 Skills & Qualifications

Education: No specific degree is required; however, a background that emphasizes communication, problem-solving, and client interaction is beneficial.

Experience:

• Entry-level candidates with 0-2 years of experience in client-facing roles are encouraged to apply.

• Prior experience in sales, hospitality, customer service, or retail environments is highly valued and often translates well to this role.

• No prior design experience is necessary, as comprehensive paid training is provided. Required Skills:

• Sales Acumen: Proven ability to engage customers, understand needs, present solutions, and close sales effectively.

• Customer Service Excellence: Natural aptitude for building rapport, active listening, and delivering outstanding client experiences.

• Relationship Building: Strong interpersonal skills to establish trust and long-term connections with clients.

• Time Management & Organization: Ability to independently manage a schedule, prioritize appointments, and organize client interactions efficiently.

• Communication Skills: Clear and persuasive verbal communication for effective client consultations and presentations.

• Independent Work Ethic: Comfort and capability to work autonomously in a field-based role with minimal direct supervision.

Preferred Skills:

• Networking: Experience or aptitude for building professional relationships and generating leads through local connections.

• Basic Design Sensibility: An eye for aesthetics and an interest in home décor is a plus.

• Tech Savvy: Proficiency in using a smartphone and laptop for scheduling, communication, and accessing product information.

📝 Enhancement Note: The emphasis on "natural people person," "motivated by performance," and "confident, coachable" points to soft skills being paramount, especially for an entry-level role where technical design skills are taught. The "0-2 years" experience level signifies that core sales and communication abilities are the primary screening criteria.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio isn't strictly required due to the entry-level nature and provided training, candidates are encouraged to showcase examples of past client interactions, sales achievements, or customer satisfaction initiatives.

• For candidates with prior sales experience, demonstrating success through metrics (e.g., sales targets met, customer retention rates) is highly recommended.

• Highlight any experience with CRM systems for managing client data and sales pipelines. Process Documentation:

• Candidates should be prepared to discuss their personal methods for managing appointments, organizing client information, and following up on leads.

• Demonstrate an understanding of a structured sales process, from initial contact to closing and post-sale follow-up.

• Ability to articulate how they would document client preferences and project details for internal processing and installation.

📝 Enhancement Note: For an entry-level sales role, the "portfolio" is less about design work and more about demonstrating sales process management, client interaction skills, and quantifiable achievements. The focus is on the candidate's ability to execute a structured sales and consultation process independently.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $70,000 - $100,000+ annually (commission-based).

• Explanation: This range is derived directly from the provided information stating "average earnings $70K–$100K+, with top performers exceeding that." This is a commission-only structure with uncapped earning potential, typical for high-performing sales roles. The specific location in Lebanon, TN, is a mid-sized city, and this range aligns with national averages for similar in-home sales consultant roles, factoring in the potential for strong performance in a defined territory.

Benefits:

• Medical, Dental, Vision: Comprehensive health coverage for employees and potentially dependents.

• 401(k) with Company Match: Retirement savings plan with employer contributions, offering financial security.

• Paid Time Off (PTO): Standard vacation, sick leave, or personal days, allowing for work-life balance.

• Mileage Reimbursement: Covers travel expenses incurred while visiting clients in their homes, essential for a field-based role.

• Paid Training: Four weeks of comprehensive training provided, ensuring all necessary skills and product knowledge are acquired before client engagement.

• Laptop and Smartphone: Company-provided essential tools for managing appointments, communication, and accessing resources.

• Product Samples: Access to physical samples to present to clients, aiding in the sales process.

Working Hours:

• Typically a full-time role, likely involving a standard 40-hour work week.

• Flexibility is required, including the ability to work at least one weekend day, as client availability often dictates scheduling.

📝 Enhancement Note: The compensation is heavily commission-driven, making performance crucial. The benefits package is robust, including specific provisions for field sales (mileage reimbursement) and a strong emphasis on training and tools. The estimated salary range reflects the provided average and acknowledges the "uncapped" potential.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings / Interior Design Retail (Specializing in Window Treatments).

Company Size: 3 Day Blinds is a national retailer and manufacturer, part of the Hunter Douglas family of brands. This suggests a significant operational footprint and a structured corporate environment. Company size is likely large, with numerous employees across sales, manufacturing, and support functions.

Founded: Over 40 years ago, indicating established market presence, stability, and a wealth of experience in the industry.

Team Structure:

• Operations Team: The Design Consultant is part of the direct sales force, operating independently in the field but reporting into a regional sales management structure.

• Cross-functional Collaboration: Will likely collaborate with installation teams, customer service, and potentially internal design support or operations teams for order fulfillment and issue resolution.

• "One Team" Culture: The company emphasizes a collaborative environment where individuals feel passionate and connected to their work, fostering a sense of shared purpose.

Methodology:

• Data-Driven Sales: While not explicitly stated for the consultant role, the company's scale implies a reliance on sales data for performance tracking, territory analysis, and forecasting.

• Client-Centric Approach: The core methodology revolves around understanding individual client needs and providing personalized solutions.

• Standardized Processes: Despite individual autonomy, there are likely standardized sales processes, product training, and operational procedures to ensure consistency across the national brand.

Company Website: https://www.3dayblinds.com/ (derived from context, as no specific URL was provided for the sales division).

📝 Enhancement Note: The company's long history and association with Hunter Douglas suggest a stable, professional environment with established processes. The "One Team" slogan points towards a culture that values collaboration and employee engagement, even for field-based roles.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry-level to mid-level position within the GTM and Sales Operations structure. It's a frontline execution role focused on direct revenue generation and client relationship management.

Reporting Structure: Design Consultants typically report to a Sales Manager or Regional Sales Director who oversees a team of consultants within a specific geographic area.

Operations Impact:

• Directly drives revenue and market share within their assigned territory through personal sales performance.

• Contributes to customer acquisition and brand loyalty by delivering exceptional in-home experiences.

• Provides valuable market feedback on customer needs, competitor activities, and product performance. Growth Opportunities:

• Sales Advancement: Progress to Senior Design Consultant, Account Executive, or specialized sales roles.

• Leadership Potential: Transition into Sales Management, Team Lead, or Regional Sales Director positions, overseeing and coaching other consultants.

• Specialization: Develop expertise in specific product lines or customer segments.

• Cross-Functional Moves: Opportunities to move into roles within marketing, operations management, or training and development, leveraging field experience.

📝 Enhancement Note: The career path emphasizes growth within sales, with clear opportunities for advancement into management or specialized roles. The company's commitment to internal promotion is a key factor for career-minded individuals.

🌐 Work Environment

Office Type: This is a field-based, hybrid role. The "office" is the consultant's assigned territory, and client homes are the primary work locations.

Office Location(s): The primary work location is within the Lebanon, TN, area and surrounding regions. Consultants are expected to travel locally to meet clients.

Workspace Context:

• Independent Field Work: The role requires significant autonomy, with the consultant managing their own schedule and daily activities.

• Client Homes: The work environment is client residences, requiring professionalism, adaptability, and strong interpersonal skills.

• Tools & Technology: Consultants are provided with a laptop, smartphone, and product samples, enabling them to perform their duties effectively remotely.

• Collaborative Opportunities: While primarily independent, there will be opportunities for interaction with installation teams and occasional team meetings or training sessions.

Work Schedule:

• Full-time commitment, typically around 40 hours per week.

• Requires flexibility to work evenings and at least one weekend day to accommodate client availability.

📝 Enhancement Note: The "hybrid" nature refers to the blend of independent field work and utilizing company-provided tools. It's crucial for candidates to understand they will be working autonomously in client homes and managing their own travel and schedules.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and enthusiasm for sales and design.

• In-Home Simulation/Role-Playing: Candidates may be asked to simulate a client consultation, demonstrating their ability to present products, handle objections, and close a sale. This is where a portfolio of past successes can be invaluable.

• Field Ride-Along (Potential): In some cases, candidates might shadow an experienced consultant to observe the daily operations and client interaction firsthand.

• Manager Interview: A discussion with the hiring manager to delve deeper into sales experience, motivation, and cultural fit.

• HR/Onboarding: Final stages involving benefits, background checks, and onboarding logistics.

Portfolio Review Tips:

• Focus on Achievements: If you have prior sales experience, quantify your successes. Use metrics like percentage of sales targets met, revenue generated, or customer satisfaction scores.

• Case Studies: Prepare 1-2 brief case studies of challenging sales scenarios you've overcome or instances where you provided exceptional customer service. Highlight the problem, your solution, and the positive outcome.

• Demonstrate Process: Explain your personal sales process, how you manage leads, and how you follow up with clients. Even without formal design work, showcasing your approach to client engagement is key.

• Enthusiasm & Coachability: For entry-level candidates, convey genuine excitement for sales, design, and learning. Highlight instances where you've been coached and successfully applied feedback.

Challenge Preparation:

• Be ready to discuss how you would handle common sales objections (e.g., price, indecision, competing offers).

• Prepare to articulate your understanding of the sales cycle for custom products and how you would ensure customer satisfaction post-sale.

• Think about how you would prioritize and manage your schedule if given multiple appointments in a day across different client locations.

📝 Enhancement Note: The interview process will heavily focus on assessing sales aptitude, client interaction skills, and the ability to manage oneself in a field environment. A "portfolio" here leans towards demonstrating sales process execution and quantifiable results rather than design work.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Likely a proprietary or industry-standard CRM (e.g., Salesforce, HubSpot, or a specialized sales management tool) for managing leads, client interactions, sales pipelines, and appointment scheduling.

• Communication Tools: Company-provided smartphone and laptop for calls, emails, and accessing sales resources.

• Product Catalog/Configuration Software: Digital tools or software to present product options, customize treatments, and generate quotes.

Analytics & Reporting:

• Sales Dashboards: Access to personal sales performance metrics and potentially territory performance data.

• Reporting Tools: Ability to generate basic reports on sales activities, conversion rates, and customer feedback.

CRM & Automation:

• Lead Management: Tools for tracking and nurturing incoming leads from various sources (company-provided, self-generated).

• Appointment Scheduling Software: Integrated within the CRM or a standalone tool for managing the consultant's calendar.

📝 Enhancement Note: Proficiency with CRM systems is a strong advantage, though training will be provided. The emphasis is on using technology to manage a sales territory effectively and provide an excellent client experience.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: Prioritizing customer needs and satisfaction above all else to ensure a positive experience and build loyalty.

• Performance Driven: A strong emphasis on achieving and exceeding sales targets, with recognition for high performers.

• Integrity & Trust: Building trust with clients through honest recommendations and reliable service delivery.

• Continuous Learning: A commitment to ongoing training and skill development, especially in product knowledge and sales techniques.

• Teamwork: While working independently, a sense of belonging to a larger team ("One Team") and supporting company-wide goals.

Collaboration Style:

• Independent Execution: Consultants are expected to manage their own territories and client interactions autonomously.

• Supportive Network: Access to sales managers, customer service, and installation teams for support and problem resolution.

• Shared Best Practices: Opportunities to share insights and successful strategies with fellow consultants during team meetings or training sessions.

• Feedback Loop: Providing feedback to the company on product performance, market trends, and customer experiences to drive improvements.

📝 Enhancement Note: The culture values individuals who are self-motivated, client-focused, and committed to continuous improvement within a structured sales framework.

⚡ Challenges & Growth Opportunities

Challenges:

• Independent Field Management: Successfully managing time, travel, and multiple client appointments across a territory requires strong self-discipline.

• Sales Performance Pressure: As a commission-based role, consistently meeting sales targets can be challenging, requiring resilience and strategic selling.

• Handling Objections & Rejection: Navigating client hesitations, competitive offers, and occasional "no-sale" situations requires a positive and persistent attitude.

• Adapting to Client Needs: Each client interaction is unique, requiring the ability to quickly assess needs and tailor solutions effectively.

Learning & Development Opportunities:

• Comprehensive Paid Training: Four weeks of intensive training covering product knowledge, sales techniques, design principles, and operational procedures.

• Ongoing Coaching: Regular support and guidance from sales managers to refine skills and address performance areas.

• Product and Industry Updates: Continuous learning about new window treatment technologies, design trends, and competitive landscape.

• Career Advancement Programs: Structured pathways for promotion into leadership or specialized sales roles within the company.

📝 Enhancement Note: The role offers significant opportunities for personal and professional growth, particularly for individuals eager to develop strong sales skills and advance within a well-established company. The challenges are typical of high-performing sales roles and are mitigated by robust training and support.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to persuade a client to make a decision they were hesitant about. What was your approach, and what was the outcome?" (Assesses persuasion skills and client management).

• "How would you prioritize your schedule if you had three appointments in one day, each in a different part of your territory?" (Assesses time management and logistical planning).

• "Imagine a client has a very specific aesthetic and budget constraint. How would you approach recommending window treatments?" (Assesses consultative selling and problem-solving). Company & Culture Questions:

• "What interests you most about 3 Day Blinds and the Design Consultant role?" (Assesses motivation and understanding of the company/role).

• "How do you handle working independently, and what motivates you to perform?" (Assesses self-management and drive).

• "Describe your understanding of excellent customer service in a consultative sales environment." (Assesses client-centric approach). Portfolio Presentation Strategy:

• Quantify Achievements: If you have sales experience, prepare 2-3 specific examples of sales successes, using numbers (e.g., "Exceeded quarterly sales target by 15%," "Closed a $5,000 custom order by addressing client concerns about durability").

• Showcase Process: Be ready to walk through your personal sales process from lead generation to closing and follow-up. This demonstrates your operational thinking for the role.

• Highlight Customer Focus: Share an example of how you went above and beyond for a customer, emphasizing your commitment to their satisfaction.

• Enthusiasm for Design: Express your passion for home aesthetics and helping clients create beautiful spaces, even if you lack formal design experience.

📝 Enhancement Note: Interview preparation should focus on demonstrating sales aptitude, strong interpersonal skills, and the ability to manage oneself effectively in a field-based sales role. Quantifiable achievements and a clear understanding of the sales process are key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Greenhouse platform.

• Resume Optimization: Tailor your resume to highlight customer service, sales, relationship building, time management, and any experience with client-facing roles or independent work. Use keywords from the job description.

• Portfolio Preparation: If you have prior sales or customer service achievements, prepare to discuss them using the STAR method (Situation, Task, Action, Result). Focus on quantifiable outcomes.

• Interview Practice: Rehearse answers to common sales and behavioral interview questions, focusing on demonstrating your consultative approach, problem-solving skills, and motivation.

• Company Research: Familiarize yourself with 3 Day Blinds' products, mission, and values to articulate your alignment during the interview. Understand the benefits of custom window treatments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.