Experience Design Technologist, Senior Associate

📍 Job Overview

Job Title: Experience Design Technologist, Senior Associate

Company: JPMorgan Chase & Co.

Location: Brooklyn, NY (4 Chase Metrotech Ctr)

Job Type: Full time

Category: Experience Design & Technology Operations

Date Posted: September 01, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive innovative user experience design and technology integration within the financial services sector, specifically for Card Platforms.

• Translate complex design concepts into production-ready UI architectures, code logic, and scalable component systems.

• Champion inclusive design and accessibility principles to ensure user-centric product development.

• Leverage data analysis and AI-assisted development tools to inform design decisions and create high-fidelity prototypes.

• Collaborate closely with engineering and cross-functional teams to ensure seamless implementation and adherence to design intent.

📝 Enhancement Note: This role bridges the gap between design and development, focusing on the technical execution of user experience. It requires a strong understanding of both design principles and front-end development capabilities, with a specific emphasis on creating robust and scalable UI component systems within a large financial institution. The "Technologist" aspect indicates a hands-on approach to implementation and a deep understanding of how designs translate into functional code.

📈 Primary Responsibilities

• Design and develop elegant solutions to specific interaction problems, ensuring consistency across multiple products and platforms while adhering to industry best practices.

• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction.

• Conduct data-driven analyses to inform design decisions and transform raw information into valuable insights for decision-making.

• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines, ensuring products and services cater to a diverse range of users.

• Operate with an iterative design mindset, incorporating user feedback and insights to continuously improve the overall user experience of offerings.

• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to strategic thinking.

• Build and refine complex UI components with a strong understanding of component references; define and document component props, states, variants, and technical constraints to support scalable implementation.

• Define component and interface behavior beyond visual design, including responses to data changes, error states, edge cases, and user interactions; partner with engineering to ensure interaction logic is implementable and consistent.

• Utilize AI-assisted development tooling (e.g., VS Studio, Co-Pilot, Claude Code) to create live-code prototypes for real-time data handling, UI state transitions, and complex interaction patterns.

• Review production builds to validate alignment with intended UI architecture and interaction design, acting as a quality gate for the functional craft of the product experience (behavior, responsiveness, component correctness, usability fidelity).

📝 Enhancement Note: The responsibilities highlight a dual focus on design execution and technical implementation. The emphasis on "code-ready logic," "design tokens," "component architecture," and "live-code prototypes" signifies a hands-on role that requires not just conceptual design but also the ability to define and contribute to the technical realization of those designs. This includes a deep dive into UI component systems and their scalability.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Human-Computer Interaction (HCI), Computer Science, Graphic Design, or a related field is typically expected for this level.

Experience: 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services.

Required Skills:

• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma).

• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.

• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making.

• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences.

• Experience working in both a code editor and design tools, translating between disciplines.

• Expert understanding of UI component references, including nesting, inheritance, composition, and how components scale across platforms.

• Experience implementing or managing design tokens using JSON, CSS variables, and/or tooling such as Style Dictionary to maintain cross-platform consistency.

• Strong proficiency with HTML5, CSS/SCSS (Flexbox, Grid), and JavaScript; ability to build the UI “view” layer to a high standard (backend development not required).

• Demonstrated ability to decompose complex workflows (e.g., payment ledger experiences) into repeatable UI patterns and logical component systems.

• Understanding of AI-assisted development tooling (e.g., VS Studio, Co-Pilot, Claude Code). Preferred Skills:

• Familiarity with Git/GitHub to manage design-led code contributions and collaborate with engineering workflows.

• Mentorship experience, with an emphasis on helping others develop systemic UI thinking (patterns, architecture, scalable interaction logic).

📝 Enhancement Note: The requirements emphasize a hybrid skillset. Candidates need to be proficient designers but also possess strong front-end development knowledge and experience with component-based systems and design token implementation. The inclusion of AI development tools suggests a forward-thinking approach to design technology. The "Senior Associate" title implies a need for independent work and potentially some mentorship.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of complex UI component systems, showcasing scalable architecture, props, states, and variants.

• Case studies detailing the translation of design intent into code-ready logic and component systems, highlighting the process of defining interaction behavior beyond static frames.

• Examples of implementing or managing design tokens using JSON, CSS variables, or Style Dictionary, illustrating cross-platform consistency.

• Prototypes built with AI-assisted development tooling, showcasing real-time data handling, UI state transitions, and complex interaction patterns.

• Projects that clearly illustrate the application of inclusive design principles and accessibility guidelines.

• Examples of decomposing complex workflows into repeatable UI patterns and logical component systems.

• Evidence of collaboration with engineering teams to ensure implementability and consistency of interaction logic. Process Documentation:

• Documentation of component definitions, including props, states, variants, and technical constraints.

• Workflows detailing the process of translating design concepts into code-ready specifications and prototypes.

• Examples of how user feedback and data analysis were incorporated into iterative design improvements.

• Documentation of design token implementation strategies and maintenance.

📝 Enhancement Note: A portfolio for this role must go beyond static mockups. It needs to showcase the candidate's ability to think systematically about UI architecture, component reusability, and the technical implementation details that bridge design and code. Emphasis should be placed on the "technologist" aspect, demonstrating practical application of front-end development skills in a design context.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior Associate Experience Design Technologist in Brooklyn, NY, with 3-5 years of experience, the estimated salary range is $123,500 - $170,000 annually. This estimate considers the role's mid-level seniority, the specialized skillset required, and the high cost of living in the New York metropolitan area.

Benefits:

• Comprehensive health care coverage (medical, dental, vision).

• Retirement savings plan (e.g., 401(k) with company match).

• Backup childcare services.

• Tuition reimbursement for continued education.

• Mental health support programs and resources.

• Financial coaching and planning services.

• On-site health and wellness centers.

Working Hours: Standard full-time employment, typically 40 hours per week, with potential for some flexibility depending on project needs and team collaboration schedules.

📝 Enhancement Note: The salary range is estimated based on data for similar roles in the New York City area, factoring in the specified experience level and the specialized nature of a Design Technologist role. JPMorgan Chase & Co. is a large financial institution, so the benefits package is expected to be comprehensive and competitive.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, specifically within Consumer & Community Banking, focusing on Digital products and payment processing. JPMorgan Chase & Co. is a global leader in financial services, known for its scale, innovation, and commitment to customer satisfaction.

Company Size: Over 10,000 employees, indicating a large, established corporate environment with extensive resources and opportunities.

Founded: 1799 (as The Bank of the Manhattan Company), with a rich history, signifying stability, deep industry expertise, and a long-standing reputation.

Team Structure:

• The role is within the Card Platforms Team, a specialized unit focused on digital experiences for credit card products.

• This team likely operates within the broader Digital division, which is dedicated to creating innovative, industry-leading products and experiences for customers.

• Collaboration is expected with product managers, engineers, UX researchers, and other designers. The structure likely involves cross-functional agile teams. Methodology:

• Data-driven decision-making is a core operational principle, utilizing user research, market trends, and user behavior analysis.

• Iterative design processes are employed to continuously improve user experiences based on feedback and insights.

• A strong emphasis on inclusive design and accessibility ensures products cater to a wide user base.

• Leveraging AI-assisted development tools points to a proactive adoption of emerging technologies to enhance efficiency and innovation.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: JPMorgan Chase & Co. is a Fortune 100 company with a significant global presence. The culture is likely a blend of corporate structure, innovation, and a strong focus on customer needs within the highly regulated financial services industry. The Card Platforms team operates within a dynamic digital environment, emphasizing agile methodologies and cross-functional collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior Associate," indicating a mid-level position. It requires a solid foundation of experience (3+ years) and the ability to work independently, contribute significantly to projects, and potentially mentor junior team members. The "Technologist" aspect suggests a specialized path within the broader UX/Design field.

Reporting Structure: The Senior Associate will likely report to a Design Lead, UX Manager, or Product Manager within the Card Platforms Team. The broader organization structure is extensive, offering opportunities for movement within different product lines or specialized areas of design and technology.

Operations Impact: The Experience Design Technologist directly impacts the usability, accessibility, and overall satisfaction of digital financial products used by millions of customers. By bridging design and technology, this role ensures that innovative user experiences are not only conceptualized but also accurately and efficiently implemented, directly contributing to customer engagement, retention, and business goals within the competitive card services market.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like design systems, accessibility, front-end implementation for complex financial applications, or AI-assisted design workflows.

• Leadership: Progress to roles such as Lead Experience Design Technologist, UX Manager, or Design Systems Lead, involving greater project ownership, team leadership, and strategic input.

• Cross-functional Mobility: Transition into roles within product management, engineering management, or specialized UX research within other divisions of JPMorgan Chase & Co.

• Continuous Learning: Opportunities for training, certifications, and exposure to cutting-edge technologies and design methodologies within a large, resource-rich organization.

📝 Enhancement Note: The "Senior Associate" title implies a level of autonomy and expected contribution that goes beyond entry-level roles. Growth opportunities within a company like JPMorgan Chase & Co. are typically substantial, with clear pathways for specialization, leadership, and lateral moves within various business units. The focus on design technology offers a unique niche for career advancement.

🌐 Work Environment

Office Type: The role is specified as "On-site" at the Brooklyn, NY location (4 Chase Metrotech Ctr). This suggests a traditional office-based work environment within a major corporate campus.

Office Location(s): 4 Chase Metrotech Ctr, Brooklyn, NY 11245. This is a significant office hub in Brooklyn, providing access to robust amenities and a collaborative workspace.

Workspace Context:

• The environment is likely to be dynamic and collaborative, with dedicated teams working on innovative digital products for the card industry.

• Access to modern design and development tools, including AI-assisted development platforms, will be standard.

• Opportunities for face-to-face interaction with colleagues, fostering teamwork, knowledge sharing, and rapid problem-solving.

• The corporate setting ensures access to resources, support services, and a structured professional atmosphere.

Work Schedule: The standard work schedule is 40 hours per week. While on-site, there may be some flexibility in daily start/end times, but core collaboration hours will be expected. The nature of financial services may also require occasional responsiveness outside standard hours for critical deployments or issue resolution.

📝 Enhancement Note: Being an on-site role within a major financial institution means a structured work environment with access to corporate amenities and direct collaboration opportunities. The Brooklyn location places the role within a vibrant urban setting with significant commute options.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and conduct an initial screening call to assess qualifications and cultural fit.

• Technical/Portfolio Review: Candidates will present their portfolio, showcasing relevant projects that demonstrate their skills in UI architecture, component design, front-end implementation, and AI-assisted prototyping. Expect detailed questions about their design process, technical choices, and problem-solving approaches.

• Design Challenge/Case Study: A practical exercise may be given, involving a design problem or a technical challenge related to UI component creation or interaction logic. This could be a take-home assignment or a live exercise.

• Team/Stakeholder Interviews: Interviews with potential team members, including engineers and other designers, to assess collaboration style, technical acumen, and ability to integrate into the team's workflow.

• Final Interview: A discussion with senior leadership to confirm suitability for the role and company culture.

Portfolio Review Tips:

• Show, Don't Just Tell: For each project, clearly articulate the problem, your role, the process you followed, the technologies/tools used, and the measurable outcomes.

• Highlight the "Technologist" Aspect: Emphasize your contributions to component architecture, design token implementation, and the translation of design intent into code-ready specifications or prototypes. Showcase your understanding of HTML, CSS, JavaScript, and AI development tools.

• Focus on Systemic Thinking: Demonstrate your ability to design scalable UI systems, including component references, nesting, and composition.

• Accessibility and Inclusivity: Provide concrete examples of how you've incorporated these principles into your designs and implementations.

• Data-Driven Insights: Explain how data and user research informed your design decisions and led to improved outcomes.

• Code Snippets/Live Prototypes: If possible, include links to live prototypes or well-annotated code snippets that demonstrate your front-end capabilities.

Challenge Preparation:

• Understand the "Why": For any challenge, focus on understanding the underlying user needs and business goals before diving into solutions.

• Deconstruct Complex Workflows: Practice breaking down intricate processes (like those found in financial services) into logical UI patterns and component structures.

• Think Systemically: Be prepared to discuss how your proposed solution would scale and integrate with existing design systems and codebases.

• Articulate Technical Choices: Be ready to justify your use of specific HTML, CSS, or JavaScript techniques, as well as your approach to design tokens and component implementation.

📝 Enhancement Note: The interview process for a Design Technologist role will heavily scrutinize both design thinking and practical technical execution. A strong portfolio that clearly demonstrates the candidate's ability to bridge these two domains is paramount. Expect technical questions and potentially a practical design or coding challenge.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Figma (primary tool mentioned), Adobe Creative Suite (potentially).

• AI-Assisted Development: VS Studio, Co-Pilot, Claude Code for live-code prototyping.

• Design Token Management: Style Dictionary, JSON, CSS variables.

• Front-end Development: HTML5, CSS/SCSS (Flexbox, Grid), JavaScript.

Analytics & Reporting:

• Tools for interpreting user data, market trends, and user behavior analyses (specific tools not listed but implied).

• Analytics platforms for tracking user engagement and product performance. CRM & Automation:

• While not explicitly mentioned, knowledge of how UI designs integrate with back-end systems and data flows is crucial. Understanding of CRM principles may be beneficial for context.

• Git/GitHub for version control and collaboration with engineering.

📝 Enhancement Note: The technology stack is a critical aspect of this role. Proficiency in Figma is a baseline, but the emphasis on AI-assisted development tools, design token implementation (Style Dictionary), and core front-end languages (HTML, CSS, JavaScript) is paramount. Familiarity with Git is also a key requirement for collaboration.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and meeting customer needs, ensuring that design and technology decisions directly benefit the end-user.

• Innovation & Excellence: A drive to create cutting-edge digital experiences and maintain high standards of quality in both design and technical execution.

• Collaboration & Teamwork: A belief in the power of cross-functional teams to achieve shared goals, fostering an environment of mutual respect and open communication.

• Data-Driven Decision Making: Reliance on insights from data, user research, and analytics to inform strategy and design choices.

• Inclusivity & Accessibility: A commitment to designing products that are usable and enjoyable for everyone, regardless of ability or background.

Collaboration Style:

• Cross-functional Integration: Close partnership with engineering, product management, and UX research teams, ensuring seamless handoffs and unified product development.

• Iterative Feedback Loops: An open culture for sharing work-in-progress, receiving constructive feedback, and iterating quickly based on team input.

• Knowledge Sharing: Encouraging the dissemination of best practices, learnings from AI tools, and expertise in design systems and front-end implementation across the team.

📝 Enhancement Note: JPMorgan Chase & Co. emphasizes core corporate values centered around integrity, client focus, and teamwork. Within the digital and design teams, these translate into a culture that values innovation, data-informed decisions, and a strong commitment to delivering high-quality, accessible digital experiences. The emphasis on collaboration is key for bridging design and technology.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Design and Code: Effectively translating complex design visions into functional, scalable code while managing technical constraints and engineering collaboration.

• Navigating Financial Services Complexity: Designing user experiences for intricate financial products and workflows that must also be intuitive and accessible.

• Maintaining Consistency Across Platforms: Ensuring a cohesive user experience across various digital touchpoints (web, mobile, etc.) requires robust design systems and diligent implementation.

• Rapid Technological Evolution: Staying current with advancements in AI-assisted development, front-end technologies, and design tooling to maintain a competitive edge.

Learning & Development Opportunities:

• Advanced Design Systems Training: Deepening expertise in building and managing scalable, cross-platform design systems.

• AI in Design & Development Workshops: Participating in training sessions focused on leveraging AI tools for faster prototyping, code generation, and design analysis.

• Accessibility Certifications: Pursuing certifications to become a subject matter expert in WCAG compliance and inclusive design practices.

• Mentorship Programs: Opportunities to mentor junior designers and technologists, and to be mentored by senior leaders in design and technology.

📝 Enhancement Note: This role presents a unique challenge in mastering the intersection of design and technology within a complex industry. The growth opportunities are significant, particularly for those who excel in specialized areas like design systems and AI-driven development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UI workflow you've decomposed into reusable components. What was your process, and what were the key challenges?" (Focus on your ability to break down complexity and build scalable systems.)

• "How do you ensure consistency in UI architecture and interaction design across different platforms and products? Walk us through your experience with design tokens and Style Dictionary." (Demonstrate your understanding of systemic design and implementation.)

• "Tell us about a time you used AI-assisted development tools to create a prototype. What were the benefits and limitations?" (Highlight your adaptability and proficiency with modern tools.)

• "How do you incorporate inclusive design principles and accessibility guidelines into your workflow, from concept to implementation?" (Showcase your commitment to user-centric and ethical design.) Company & Culture Questions:

• "What interests you about working at JPMorgan Chase & Co., specifically within the Card Platforms team?" (Research the company's mission, values, and recent innovations in digital banking/cards.)

• "How do you approach collaboration with engineering teams? Describe a situation where you had to negotiate design decisions with developers." (Emphasize your communication and teamwork skills.)

• "How do you measure the success of a user experience, and how has data informed your design decisions in the past?" (Prepare examples of using metrics and user feedback.) Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project, clearly outlining the problem, your specific contributions, the design/development process, and the outcomes.

• Highlight Technical Execution: For each relevant project, explicitly detail your role in defining component architecture, implementing design tokens, writing code-ready logic, and building prototypes with AI tools.

• Showcase Systemic Design: Present examples of how you've built or contributed to scalable design systems and component libraries.

• Quantify Impact: Wherever possible, use metrics to demonstrate the positive impact of your work (e.g., improved conversion rates, increased user satisfaction, reduced development time).

• Be Prepared for Deep Dives: Expect detailed questions about your technical choices, problem-solving approach, and understanding of front-end principles.

📝 Enhancement Note: Interview preparation should focus on showcasing a strong understanding of both design principles and front-end development execution. Be ready to discuss technical details, process, and how your work contributes to business objectives and user satisfaction, especially within the financial services context.

📌 Application Steps

To apply for this Experience Design Technologist position:

• Submit your application through the Oracle Cloud candidate portal linked in the job posting.

• Tailor your resume: Highlight keywords from the job description, such as "Experience Design Technologist," "UI architecture," "design tokens," "HTML5," "CSS/SCSS," "JavaScript," "Figma," "AI-assisted development," "inclusive design," and "accessibility." Quantify achievements where possible.

• Curate your portfolio: Ensure it prominently features projects demonstrating your ability to translate design into functional UI systems, your experience with component architecture, design tokens, and front-end implementation, as well as your use of AI development tools.

• Prepare for technical and behavioral questions: Practice articulating your design process, technical rationale, collaboration experience, and how you approach problem-solving, especially in complex financial service environments.

• Research JPMorgan Chase & Co.: Understand the company's mission, values, and recent digital initiatives, particularly within their Card Platforms and Consumer & Community Banking divisions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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