Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: In Charge Electric

Location: DFW (Frisco, Texas, United States)

Job Type: Full Time

Category: Revenue Operations / Sales Operations / GTM Enablement (Inferred)

Date Posted: 2026-06-11

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role serves as a critical touchpoint in the customer journey, bridging the gap between homebuilder sales and homeowner customization, directly impacting revenue through upselling electrical solutions.

• The Design Consultant is responsible for guiding homebuyers through complex electrical upgrade options, ensuring a seamless and profitable customization process.

• This position requires a blend of technical understanding (high and low voltage electrical systems), sales acumen, and meticulous attention to detail in design and client interaction.

• The role is integral to the company's GTM strategy by enhancing the buyer experience and driving adoption of advanced electrical and automation features within new residential construction.

📝 Enhancement Note: While the job title is "Design Consultant," the responsibilities, particularly around upselling electrical solutions (data drops, speakers, security, generators) and working with blueprints in a sales context for new homes, strongly indicate a role within the GTM or Sales Operations sphere. The focus on guiding homebuyers through upgrades and influencing purchasing decisions aligns with revenue generation activities. The mention of Bluebeam and NetSuite suggests a need for process adherence and data management typical in operations roles.

📈 Primary Responsibilities

• Client Consultation & Needs Assessment: Conduct detailed electrical walk-throughs with homebuyers, reviewing electrical floor plans and discussing customization options for both high-voltage (lights, outlets, generator prep) and low-voltage systems (data, speakers, security).

• Upselling & Solution Recommendation: Proactively identify and recommend relevant electrical upgrades and smart home solutions, leveraging technical knowledge and understanding of homeowner preferences to maximize upgrade revenue.

• Design Auditing & Quality Assurance: Review and audit electrical designs proposed by other consultants, ensuring accuracy, completeness, and adherence to company standards and client specifications.

• On-Site Inspection & Compliance Verification: Inspect electrical installations in builder inventory homes to ensure they meet the highest quality standards and comply with all relevant regulatory requirements and design plans.

• Blueprint Interpretation & Communication: Effectively interpret and communicate complex electrical blueprints to clients with varying levels of technical understanding, ensuring clarity and managing expectations.

• System Utilization & Data Management: Utilize designated systems such as Bluebeam for design review and NetSuite for client and sales data management, ensuring accurate record-keeping and process adherence.

📝 Enhancement Note: The responsibilities clearly delineate a sales enablement and customer-facing role within the GTM structure. The "auditing" and "inspecting" responsibilities suggest a quality control and process adherence component, which is a hallmark of operations roles. The emphasis on "selling everything from Data drops to Speakers to Security" underscores the direct revenue impact.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent required. Experience:

• 0-2 years of experience in a customer-facing role, sales, or a related technical field is preferred.

• Experience in residential construction, electrical services, or home automation is a plus. Required Skills:

• Bluebeam Proficiency: Demonstrated ability to navigate and utilize Bluebeam for reviewing electrical floor plans and designs.

• Customer Service Excellence: Exceptional verbal and written communication skills, with a proven ability to build rapport and trust with clients.

• Sales Acumen: Ability to effectively recommend and sell electrical upgrade solutions to meet client needs and drive revenue.

• Blueprint Reading: Competency in interpreting electrical blueprints and technical drawings.

• Microsoft Office Suite: Proficient in Outlook, Excel, and Microsoft Teams for daily operations and communication.

• NetSuite Familiarity: Basic understanding of or willingness to learn NetSuite for client and sales data management.

• Organizational Skills: Strong ability to manage multiple client engagements, maintain accurate records, and meet deadlines.

• Detail-Oriented: Keen eye for detail to ensure accuracy in designs, audits, and client interactions.

• Valid Driver's License & Reliable Vehicle: Required for local travel to client sites and builder homes.

Preferred Skills:

• Knowledge of high-voltage and low-voltage electrical systems, including data, audio/visual, and security systems.

• Experience in the residential homebuilding industry.

• Familiarity with smart home technologies and automation solutions.

📝 Enhancement Note: The required skills are a blend of technical (Bluebeam, blueprints), customer-facing (service, sales), and operational (organization, NetSuite, Excel). The emphasis on Bluebeam and NetSuite suggests that proficiency in these tools is a key differentiator for candidates, indicating a need for structured process execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Consultation Case Studies: Examples showcasing how you have guided clients through upgrade selections, highlighting the solutions recommended and the outcome (e.g., increased upgrade value, client satisfaction).

• Blueprint Analysis Examples: Demonstrations of your ability to interpret electrical blueprints and identify potential upgrades or areas for improvement.

• Client Interaction Scenarios: Descriptions or brief case studies of how you've handled client objections, managed expectations, or resolved issues during the design or sales process.

• Process Adherence Examples: Documentation or descriptions of how you've followed established processes for client onboarding, design submission, or data entry in previous roles.

Process Documentation:

• Workflow Design & Optimization: Ability to understand and follow established workflows for client consultations, design reviews, and sales reporting. Candidates should be able to articulate how they contribute to process efficiency.

• System Implementation Standards: Commitment to using designated systems (Bluebeam, NetSuite) accurately and consistently to maintain data integrity and support operational reporting.

• Measurement and Performance Analysis: While not directly responsible for complex analytics, candidates should be able to discuss how their work contributes to team metrics such as upgrade attachment rates and client satisfaction scores.

📝 Enhancement Note: For an entry-level role, a formal portfolio might not be strictly required, but candidates should be prepared to discuss their process orientation and ability to learn and apply company systems and workflows. The emphasis on Bluebeam and NetSuite suggests that demonstrating familiarity or a strong aptitude for learning these tools will be key.

💵 Compensation & Benefits

Salary Range: $45,000 per year.

Benefits:

• Competitive Pay & Performance Bonuses: Rewarding hard work and excellence with top-tier compensation.

• Paid Time Off: Includes paid holidays and vacation time that increases with tenure.

• Car Allowance: An annual allowance of $7,500 to support local travel.

• Professional Development: Access to comprehensive training programs in electrical skills, customer-focused sales, and leadership development.

• Comprehensive Benefits Package: Includes health, dental, and vision insurance.

• 401k Plan with Employer Matching: A retirement savings plan with employer contributions.

Working Hours:

• Full-time position, typically around 40 hours per week.

📝 Enhancement Note: The salary is fixed at $45,000/year, with performance bonuses and a car allowance indicating variable compensation tied to sales success and operational efficiency. The benefits package is robust, including health, retirement, and professional development, which are attractive for long-term career growth in a GTM or operations-adjacent role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Residential Electrical Construction & Services. In Charge Electric is a significant player, serving top-tier home builders nationwide.

Company Size: Over 500 professionals, indicating a well-established and growing organization with structured departments.

Founded: 2007, with a rapid growth trajectory from 3 employees to over 500, demonstrating a dynamic and expansion-focused environment.

Team Structure:

• The role reports to Drew Loertcher within the "Corporate" department, suggesting central support functions.

• The Design Consultant likely works within a sales or design team that collaborates closely with homebuilder sales teams and In Charge Electric's field installation crews.

• Cross-functional collaboration is essential, involving coordination with sales, design, project management, and installation teams. Methodology:

• Data-Driven Decision Making: While this role is client-facing, the company's success and growth suggest a reliance on data for tracking sales, upgrade attachment rates, and operational efficiency.

• Process Optimization: The emphasis on Bluebeam, NetSuite, and detailed responsibilities points to a structured approach to managing the design and sales process.

• Customer-Centric Approach: Core values like "Driven to Win" and "Details Matter" highlight a focus on client satisfaction and meticulous execution.

Company Website: https://inchargeelectricalservices.com/

📝 Enhancement Note: The company's rapid growth and scale (500+ employees) suggest a need for standardized processes and clear roles. The culture appears to be performance-driven ("Driven to Win," bonuses) and values quality and detail, which is crucial for operations and GTM roles.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Design Consultant. This role is foundational, providing hands-on experience in client interaction, sales enablement, and process adherence within the construction industry.

Reporting Structure: Reports to Drew Loertcher within the Corporate department. This central reporting may offer broader exposure to corporate functions.

Operations Impact: The Design Consultant directly influences revenue through upselling electrical and low-voltage solutions. Their effectiveness in guiding homebuyers and ensuring accurate design implementation contributes to client satisfaction, builder relationships, and ultimately, the company's profitability and market position.

Growth Opportunities:

• Sales Specialization: Advance into senior Design Consultant roles, mentor new hires, or specialize in high-value areas like smart home automation or security systems.

• Operations & Process Improvement: Transition into roles focused on sales operations, design coordination, or process management, leveraging their understanding of the design and sales workflow.

• Management Track: Progress into team lead or management positions overseeing design consultants or sales support teams.

• Technical Skill Development: Opportunities for further training in electrical systems, new technologies, and advanced software like Bluebeam and NetSuite.

📝 Enhancement Note: This role serves as an excellent entry point into a GTM or Sales Operations career track within a rapidly growing company. The combination of sales and process responsibilities provides a well-rounded foundation for future advancement.

🌐 Work Environment

Office Type: The role is based within the DFW area, likely involving a mix of office-based work (for training, administrative tasks, and potentially client meetings) and significant on-site work at builder model homes or inventory homes.

Office Location(s): The primary listed location is Frisco, Texas, a key hub in the DFW metroplex. The company also has multiple branches across Texas, suggesting potential future opportunities or regional travel.

Workspace Context:

• Collaborative Environment: Expect to collaborate with sales teams, design coordinators, and potentially installation supervisors.

• Tools & Technology: Access to essential tools like Bluebeam for design review, NetSuite for CRM/ERP functions, and Microsoft Teams for communication.

• Client Interaction Focus: A significant portion of the role involves direct interaction with homebuyers, requiring strong interpersonal skills and professional presentation.

Work Schedule:

• Full-time, typically 40 hours per week. While specific hours may vary based on builder schedules and client availability, a consistent presence is expected.

📝 Enhancement Note: The on-site nature of the role, combined with the need for local travel, means candidates should be comfortable with a dynamic work environment that isn't solely office-bound. The car allowance supports this mobile aspect.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application Review: Screening of resumes and applications for required qualifications, particularly Bluebeam and NetSuite familiarity, and customer service/sales experience.

• Phone Screen: A brief call with an HR representative or hiring manager to assess basic qualifications, cultural fit, and interest level.

• In-Person Interview(s):

  • Skills Assessment: May involve a practical exercise using Bluebeam to review a sample blueprint or a role-playing scenario demonstrating customer consultation and sales techniques.
  • Behavioral Questions: Focus on assessing coachability, customer focus, organizational skills, and attention to detail. Questions will likely probe past experiences related to these traits.
  • Team/Manager Interview: Discussion with Drew Loertcher (Reporting Manager) to delve deeper into responsibilities, expectations, and career aspirations.

• Final Offer: Based on successful completion of all interview stages.

Portfolio Review Tips:

• Highlight Process: Even without a formal portfolio, be prepared to discuss your experience following processes, using tools like Bluebeam and Excel, and managing client interactions systematically.

• Quantify Achievements: If you have sales experience, be ready to share metrics like average upgrade value, client satisfaction scores, or conversion rates.

• Demonstrate Learning Aptitude: Emphasize your eagerness to learn new systems (Bluebeam, NetSuite) and your coachability, as this is a key requirement.

• Showcase Client-Centricity: Prepare examples of how you've successfully guided customers, resolved issues, and ensured a positive experience.

Challenge Preparation:

• Bluebeam Scenarios: Practice navigating Bluebeam and identifying key elements on electrical blueprints. Be ready to explain your process for reviewing a design.

• Sales Role-Play: Prepare for scenarios where you need to recommend upgrades, handle objections, and close a sale for electrical services.

• Process Explanation: Be ready to explain how you would approach organizing your day, managing client follow-ups, and ensuring all required documentation is completed accurately.

📝 Enhancement Note: Given the entry-level nature and emphasis on learning, the interview process will likely focus more on potential and core competencies (coachability, customer focus, detail-orientation) than extensive prior experience. Demonstrating a proactive approach to learning new tools and processes will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Bluebeam: Essential for reviewing electrical floor plans, conducting audits, and client walk-throughs. Proficiency here is a key requirement.

• Microsoft Office Suite:

  • Outlook: For email communication, scheduling, and calendar management.
  • Excel: For data organization, basic tracking, and reporting.
  • Microsoft Teams: For internal communication, collaboration, and potential virtual meetings.

• NetSuite: Utilized for CRM (Customer Relationship Management) and potentially ERP (Enterprise Resource Planning) functions, managing client data, sales pipelines, and project information.

Analytics & Reporting:

• While the Design Consultant may not be responsible for complex analytics, they will contribute data to reports generated from NetSuite. Understanding how their input affects team metrics is important. CRM & Automation:

• NetSuite: Serves as the primary CRM system for managing customer interactions and sales data.

📝 Enhancement Note: Proficiency in Bluebeam is non-negotiable. Familiarity with NetSuite is highly desired, and a strong aptitude for learning new software is essential, as the company uses these tools to maintain operational efficiency and data integrity.

👥 Team Culture & Values

Operations Values:

• Driven to Win: A results-oriented mindset, focused on achieving sales targets and contributing to company success through effective client consultations and upselling.

• Whatever It Takes: A commitment to going the extra mile to ensure client satisfaction, meet deadlines, and resolve issues, reflecting a proactive and dedicated work ethic.

• Details Matter: Meticulous attention to accuracy in design reviews, client interactions, and data entry, ensuring high-quality service and compliance.

• Efficiency & Process Adherence: A culture that values following established workflows and utilizing tools like Bluebeam and NetSuite to maintain operational consistency and quality.

Collaboration Style:

• Cross-functional Integration: Close collaboration with homebuilder sales teams to understand their needs and integrate In Charge Electric's offerings seamlessly.

• Teamwork with Installers: Clear communication and coordination with installation crews to ensure designs are implemented correctly and efficiently.

• Internal Design Support: Working with other design consultants and potentially management to share best practices and ensure consistency.

• Feedback Culture: Openness to receiving and providing constructive feedback to improve processes and client experiences.

📝 Enhancement Note: The company's stated values are directly applicable to operations and GTM roles, emphasizing performance, dedication, and precision. Candidates who align with these values will likely thrive in this environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales & Technicality: Effectively communicating complex electrical solutions to homeowners while also meeting sales targets.

• Managing Client Expectations: Navigating diverse client needs and preferences, ensuring satisfaction with upgrade selections.

• Adaptation to New Systems: Quickly learning and mastering Bluebeam, NetSuite, and other company-specific tools and processes.

• On-Site Demands: Adapting to varied work environments at different builder locations and managing time effectively for travel and client meetings.

Learning & Development Opportunities:

• Electrical Systems Training: Gain in-depth knowledge of high-voltage and low-voltage electrical systems, smart home technology, and safety standards.

• Sales & Customer Service Skills: Develop advanced consultative selling techniques and customer relationship management skills.

• Software Proficiency: Become an expert in Bluebeam and NetSuite, enhancing your technical toolkit.

• Industry Exposure: Deepen understanding of the residential construction process and the role of electrical services within it.

• Career Advancement: Clear pathways for growth into senior roles, team leadership, or specialized operational functions within the company.

📝 Enhancement Note: The challenges presented are typical for roles that bridge customer interaction with technical processes. The company's commitment to professional development is a significant advantage for individuals looking to build a career in this sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to explain a complex technical concept to someone with no technical background. How did you ensure they understood?" (Assesses communication and Bluebeam/blueprint interpretation skills)

• "Walk me through your process for managing multiple client appointments and ensuring all follow-up tasks are completed." (Assesses organization, time management, and process adherence)

• "Imagine a homeowner is hesitant to invest in additional low-voltage upgrades. How would you approach this situation to highlight the value and potentially secure the sale?" (Assesses sales acumen and consultative selling) Company & Culture Questions:

• "What do you know about In Charge Electric and our role in the residential construction market?" (Assesses company research and interest)

• "How do you embody our core values of 'Driven to Win,' 'Whatever It Takes,' and 'Details Matter' in your work?" (Assesses cultural alignment)

• "How do you approach learning new software or complex systems like Bluebeam or NetSuite?" (Assesses coachability and technical aptitude) Portfolio Presentation Strategy:

• Focus on Process: If you don't have a formal portfolio, be ready to describe your experience with processes, client management, and tool usage (especially Bluebeam).

• Quantifiable Results: Highlight any past achievements with numbers (e.g., sales figures, client satisfaction ratings, efficiency improvements).

• Showcase Problem-Solving: Prepare examples of how you've overcome client objections or resolved design-related issues.

• Enthusiasm for Growth: Express your eagerness to learn and contribute to the company's success.

📝 Enhancement Note: Interviewers will be looking for a combination of foundational skills, a strong customer focus, and a demonstrated ability and willingness to learn the specific tools and processes of In Charge Electric.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the In Charge Electric careers portal.

• Resume Optimization: Tailor your resume to highlight experience with customer service, sales, any technical aptitude (even if academic), and familiarity with software like Microsoft Office. If you have any experience with Bluebeam or similar design/viewing software, emphasize it.

• Portfolio Preparation (if applicable): If you have examples of past work, client interactions, or process documentation, prepare to discuss them. For this role, focus on demonstrating your ability to follow instructions, communicate effectively, and learn new systems.

• Interview Practice: Prepare for behavioral questions focusing on coachability, customer service, organization, and attention to detail. Practice explaining how you would use Bluebeam and interact with clients.

• Company Research: Familiarize yourself with In Charge Electric's services, values, and growth in the Texas market. Understand their position as a large residential electrical contractor.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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