Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: 3 Day Blinds (Sales)

Location: Brooklyn, NY

Job Type: Full-Time

Category: Sales Operations / GTM Enablement

Date Posted: 2026-05-22T22:40:45

Experience Level: Entry-Level (0-2 years)

Remote Status: Hybrid (Field-based with in-home client meetings)

🚀 Role Summary

• This role focuses on in-home sales, acting as a client-facing representative for custom window treatments, directly impacting revenue generation through consultative selling and relationship building.

• The Design Consultant is responsible for managing a sales pipeline from initial client engagement through closing, requiring strong organizational and time management skills to ensure efficient lead conversion and customer satisfaction.

• Success in this role is driven by performance, with an uncapped commission structure that rewards effective sales strategies and consistent client engagement, aligning with GTM objectives for revenue growth.

• This position requires independent field work, necessitating self-motivation, reliability, and the ability to manage a territory effectively, contributing to the company's market penetration and sales targets.

📝 Enhancement Note: While titled "Design Consultant," the core responsibilities and compensation structure (uncapped commission) clearly indicate a sales-focused role with a strong GTM enablement component. The "operations" aspect lies in the efficient management of client interactions, scheduling, and sales processes to drive predictable revenue.

📈 Primary Responsibilities

• Conduct in-home consultations with clients to understand their specific needs, style preferences, and budget constraints for custom window treatments.

• Propose and present tailored design solutions, including blinds, shades, draperies, and shutters, leveraging product knowledge and design principles.

• Guide clients through the entire sales process, from product selection and customization to finalizing orders, ensuring a confident and positive buying experience.

• Independently manage and optimize a daily/weekly schedule of appointments, ensuring efficient travel and maximum client engagement within a designated territory.

• Proactively build and nurture client relationships to generate referrals and expand business opportunities within the local market.

• Ensure a seamless handover of client information and order details to the installation and fulfillment teams, contributing to overall customer satisfaction and operational efficiency.

• Continuously learn about new product lines, design trends, and sales techniques to enhance consultative selling capabilities and drive revenue growth.

📝 Enhancement Note: The responsibilities are framed around direct client interaction and sales closing, which are critical GTM functions. The emphasis on managing one's own schedule and territory highlights the operational autonomy and self-management expected, typical of field sales roles that require disciplined execution of sales processes.

🎓 Skills & Qualifications

Education: No specific degree is required; the company provides comprehensive training. Emphasis is placed on practical skills and a willingness to learn.

Experience:

• Prior experience in fast-paced, client-facing roles is highly valued, including sales, hospitality, customer service, and retail.

• A proven track record of comfort and success in independent work environments is beneficial. Required Skills:

• Sales Acumen: Ability to engage potential clients, understand their needs, present solutions, and confidently close sales.

• Customer Relationship Management: Skill in building rapport, trust, and long-term relationships with clients to foster loyalty and generate referrals.

• Consultative Selling: Proficiency in guiding clients through complex decisions by assessing needs and recommending appropriate solutions, rather than just transactional selling.

• Time Management & Organization: Strong ability to manage a personal schedule, prioritize appointments, and organize client information effectively.

• Communication & Interpersonal Skills: Excellent verbal and written communication, active listening, and the ability to connect with a diverse range of clients.

• Independent Work Ethic: Self-motivated, driven, and comfortable working autonomously in a field-based role without constant direct supervision.

Preferred Skills:

• Basic Design Sensibility: An eye for aesthetics and an understanding of how design elements can enhance a living space.

• Lead Generation & Networking: Experience in developing new business opportunities through referrals and local outreach.

• Budget Management: Ability to discuss pricing and help clients make purchasing decisions within their financial parameters.

• Adaptability & Coachability: Willingness to learn new products, sales techniques, and adapt to evolving market demands.

• Proficiency with Mobile Technology: Comfortable using smartphones and laptops for scheduling, client management, and product visualization.

📝 Enhancement Note: The skills are geared towards a GTM sales role. While not traditionally "operations," the emphasis on managing client interactions, schedules, and territory is a form of operational execution within the sales function, directly impacting the efficiency of the sales process and revenue generation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Case Studies: Demonstrations of successful sales cycles, highlighting client needs assessment, solution presentation, and successful closing. Focus on how you identified client needs and tailored solutions.

• Client Relationship Management Examples: Evidence of building rapport and trust with clients, leading to repeat business or referrals. This could include testimonials or descriptions of challenging client interactions resolved positively.

• Territory Management Strategy: While not a formal portfolio item, candidates should be prepared to discuss how they would approach managing a local territory, scheduling appointments, and optimizing travel routes for efficiency.

• Problem-Solving Scenarios: Examples of how you have overcome sales objections or addressed client concerns to secure a sale and ensure satisfaction.

Process Documentation:

• Client Consultation Workflow: Candidates should be able to articulate a structured approach to in-home consultations, from initial greeting and needs assessment to product presentation and closing.

• Follow-up and Nurturing Process: Describe how you would follow up with clients after the initial visit and manage the sales cycle to a conclusion, including any post-sale engagement.

• Referral Generation Strategy: Outline a method for actively seeking and securing client referrals to expand the sales pipeline.

📝 Enhancement Note: For a role like this, a traditional "operations portfolio" isn't expected. However, candidates should be prepared to demonstrate their sales process and client management methodology. This includes how they structure their day, manage client interactions, and drive sales outcomes, which are all operational aspects of the sales function.

💵 Compensation & Benefits

Salary Range: The average earnings are estimated to be between $70,000 - $100,000+ per year, with top performers exceeding this range. This is primarily commission-based.

Benefits:

• Medical Insurance: Comprehensive health coverage.

• Dental Insurance: Dental care benefits.

• Vision Insurance: Vision care benefits.

• 401(k) with Company Match: Retirement savings plan with employer contributions.

• Paid Time Off: Time off for rest and personal needs.

• Mileage Reimbursement: Compensation for travel expenses incurred while visiting clients.

• Paid Training: Four weeks of comprehensive training to ensure success.

• Tools Provided: Laptop, smartphone, and product samples are supplied to facilitate client consultations.

Working Hours: This is a full-time role. While specific hours vary based on client appointments, it requires flexibility to work at least one weekend day and manage appointments throughout the week. Field-based work means the "office" is the territory, requiring significant travel and on-site time.

📝 Enhancement Note: The salary is heavily commission-driven, typical for roles focused on direct revenue generation. The benefits package is robust, including essential health coverage and retirement planning, along with specific support for field sales roles like mileage reimbursement and provided tools. The "working hours" are flexible but demanding, requiring self-management.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail, Home Furnishings, Manufacturing (Hunter Douglas Family)

Company Size: 1,000-5,000 Employees (Estimated based on industry and reach)

Founded: Over 40 years ago. This signifies a stable, established company with a long history in the custom window treatment market.

Team Structure:

• Field Sales Teams: Design Consultants operate largely independently within assigned territories, reporting to regional sales managers.

• Cross-functional Collaboration: Collaboration with installation teams, customer service, and potentially design support staff is crucial for a seamless customer journey.

• Support Structure: Back-office teams provide administrative, marketing, and product support to enable field sales success.

Methodology:

• Client-Centric Approach: Focus on understanding and meeting individual client needs in their home environment.

• Consultative Sales Process: Emphasizing design advice and tailored solutions over transactional selling.

• Performance-Driven Culture: Driven by sales targets and commission-based incentives that encourage high performance.

• Continuous Improvement: Commitment to training and development to enhance consultant skills and product knowledge.

Company Website: https://www.3dayblinds.com/

📝 Enhancement Note: The company culture emphasizes client relationships, professional development, and a performance-driven environment. The structure supports independent field work while ensuring necessary back-end support and collaboration for successful sales execution.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level to mid-level field sales position. It serves as a direct contributor to revenue generation, requiring skills in client interaction, consultation, and closing.

Reporting Structure: Design Consultants typically report to a Sales Manager or Regional Manager who oversees a team of consultants in a specific geographic area. This manager provides coaching, performance feedback, and support.

Operations Impact: The direct impact of this role on revenue operations is significant. Each successful consultation and sale contributes directly to the company's top-line revenue. Efficient management of appointments and client interactions also impacts operational efficiency by streamlining the sales funnel and reducing wasted resources.

Growth Opportunities:

• Senior Design Consultant/Master Consultant: Advanced roles focusing on mentoring new consultants, handling complex or high-value client projects, and potentially specializing in specific product lines.

• Sales Management: Progression into roles like Sales Manager or Regional Sales Director, overseeing teams of Design Consultants, setting targets, and driving regional performance.

• Specialization: Opportunities to become a subject matter expert in specific product categories or design styles.

• Cross-functional Moves: Potential to transition into roles within sales enablement, training, or even product development based on acquired skills and experience.

📝 Enhancement Note: The career path is clearly defined within a sales hierarchy, with opportunities for advancement into leadership and specialized roles. The "operations" aspect of growth lies in developing mastery of the sales process and client management, which are critical for efficient revenue generation.

🌐 Work Environment

Office Type: Primarily a field-based role requiring significant travel to client homes. The company provides tools (laptop, smartphone, samples) to facilitate this work. There may be regional offices for team meetings or training sessions.

Office Location(s): Brooklyn, NY is the primary territory for this role. The company operates nationally, with teams in numerous locations across the United States.

Workspace Context:

• Independent Work: The consultant's primary "workspace" is their vehicle and the client's home. This requires self-discipline and the ability to maintain a professional presence in diverse settings.

• Mobile Technology Integration: Reliance on provided technology (laptop, smartphone) is key for scheduling, accessing product information, and communicating with the company.

• Client Interaction: The environment is highly social and client-focused, requiring strong interpersonal skills and the ability to adapt to different client personalities and home environments.

Work Schedule: Flexible, full-time schedule that includes working at least one weekend day. The consultant manages their own appointment calendar, balancing client availability with efficient territory coverage.

📝 Enhancement Note: This role offers a unique work environment that blends independence with client-facing engagement. The operational aspect involves effective self-management of time, travel, and client interactions to maximize productivity and customer satisfaction.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call to assess basic qualifications, motivation, and cultural fit.

• In-Home Simulation/Role Play: Candidates may be asked to conduct a mock consultation or sales pitch to demonstrate their interpersonal skills, consultative approach, and ability to handle objections.

• Field Ride-Along (Potentially): An opportunity to observe an experienced consultant or for the hiring manager to assess the candidate in a real client setting.

• Manager Interview: A more in-depth discussion with the hiring manager, focusing on sales experience, career aspirations, and understanding of the role's demands.

Portfolio Review Tips:

• Focus on Sales Process: Be prepared to walk through your typical sales process, from lead qualification to closing and follow-up. Use specific examples from past roles.

• Highlight Client Success Stories: Share examples of challenging client situations you successfully navigated, or how you exceeded client expectations. Quantify results where possible (e.g., sales figures, referral rates).

• Demonstrate Consultative Skills: Explain how you identify client needs and tailor solutions. If you have design-related examples, even from personal projects, they can be helpful.

• Showcase Self-Management: Be ready to discuss how you organize your time, manage your schedule, and stay motivated when working independently.

Challenge Preparation:

• Mock Consultation: Practice delivering a concise and compelling presentation of window treatment solutions, focusing on benefits and value to the client.

• Objection Handling: Prepare for common sales objections (e.g., price, timing, style) and practice responses that are confident and customer-focused.

• Territory Management Discussion: Think about how you would approach planning your week, scheduling appointments geographically, and maximizing your time in the field.

📝 Enhancement Note: The interview process is designed to evaluate sales aptitude, client interaction skills, and self-management capabilities. Candidates should focus on demonstrating their ability to execute a consultative sales process effectively and independently.

🛠 Tools & Technology Stack

Primary Tools:

• Laptop and Smartphone: Provided by the company for communication, scheduling, product information access, and client management. Proficiency in using these devices is essential.

• Product Sample Kits: Crucial for in-home consultations, allowing clients to see and feel the materials.

• CRM System (Internal): Likely a proprietary or industry-standard CRM for managing leads, appointments, client data, and sales pipeline. Familiarity with CRM principles is beneficial.

Analytics & Reporting:

• While not directly managing complex analytics, consultants will need to track their own performance metrics (e.g., appointments set, close rates, revenue generated) which are likely fed into company-wide reporting systems. CRM & Automation:

• Salesforce or similar CRM: While not explicitly stated, many sales organizations use robust CRM systems. Experience with lead management, opportunity tracking, and customer data within a CRM is a strong asset.

• Scheduling Tools: Internal or integrated scheduling software to manage appointments efficiently.

📝 Enhancement Note: The technology stack is geared towards enabling field sales operations. Proficiency with mobile devices, company-provided software, and CRM systems is critical for effective performance and data management within the sales process.

👥 Team Culture & Values

Operations Values:

• Client Focus: Prioritizing the client's needs and ensuring a positive, transformative experience.

• Integrity: Honesty and transparency in all client interactions and sales processes.

• Excellence: Striving for high-quality design solutions and exceptional customer service.

• Teamwork: Collaborating with internal teams and supporting fellow consultants.

• Drive & Ambition: A strong desire to succeed, meet targets, and grow income through performance.

Collaboration Style:

• Independent Field Work: Consultants operate with significant autonomy in their territories.

• Cross-functional Support: Regular interaction with installation teams, customer service, and sales management for operational coordination and issue resolution.

• Knowledge Sharing: Opportunities to share best practices and insights with other consultants, often facilitated by sales managers.

📝 Enhancement Note: The culture values individual performance and client satisfaction, supported by a collaborative internal network. The emphasis on "One Team" suggests a cohesive company culture despite the dispersed nature of the sales force.

⚡ Challenges & Growth Opportunities

Challenges:

• Independent Workload Management: Maintaining motivation and productivity without constant direct supervision requires strong self-discipline.

• In-Home Sales Pressure: Comfortably navigating client homes, handling diverse personalities, and consistently closing sales can be challenging.

• Territory Optimization: Efficiently planning routes and managing appointments across a geographic area to maximize client reach.

• Performance Fluctuations: Commission-based pay means income can vary based on sales performance and market conditions.

Learning & Development Opportunities:

• Comprehensive Paid Training: Four weeks of initial training covers product knowledge, design principles, sales techniques, and system usage.

• Ongoing Coaching: Regular support and guidance from sales managers to refine skills and improve performance.

• Product Updates & Industry Trends: Continuous learning about new window treatment options and interior design trends.

• Career Advancement: Clear pathways for promotion into senior sales roles or management positions.

📝 Enhancement Note: The challenges are typical of a performance-driven, field sales role. The growth opportunities are robust, with significant investment in training and clear paths for career progression within the sales organization.

💡 Interview Preparation

Strategy Questions:

• Consultative Sales Approach: "Describe your process for understanding a client's needs in their home and how you would tailor a solution for custom window treatments." Be prepared to walk through your steps, from initial conversation to closing.

• Handling Objections: "Imagine a client says, 'This is beautiful, but it's more than I wanted to spend.' How would you respond?" Focus on value, flexibility, and alternative solutions.

• Territory Management: "How would you approach planning your week to maximize client appointments and minimize travel time in your territory?" Discuss prioritization, scheduling, and efficiency.

Company & Culture Questions:

• Motivation for Sales: "What drives you in a commission-based sales role, and why are you interested in selling window treatments?" Connect your motivations to performance and client satisfaction.

• Independent Work: "How do you stay motivated and organized when working independently in the field?" Provide concrete examples of your self-management strategies.

• Client Experience: "Describe a time you went above and beyond to ensure a client had an exceptional experience." Highlight your commitment to customer service.

Portfolio Presentation Strategy:

• Scenario-Based Examples: Instead of a formal portfolio, be ready to discuss hypothetical or past scenarios. For example, "Walk me through a successful sale from start to finish," or "Describe a time you had to overcome a significant sales obstacle."

• Quantify Achievements: If possible, use numbers to illustrate your success (e.g., "I consistently met/exceeded my sales targets by X%," or "I generated Y% of my business through referrals").

• Showcase Process: Clearly articulate your approach to client consultations, follow-ups, and relationship building.

📝 Enhancement Note: Interview preparation should focus on demonstrating sales skills, client management capabilities, and a strong work ethic suitable for a field-based, commission-driven role. Highlighting process and methodology will be key.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on Greenhouse.

• Resume Optimization: Tailor your resume to highlight any experience in sales, customer service, hospitality, or client-facing roles. Emphasize achievements related to meeting targets, building relationships, and problem-solving.

• Prepare Your "Portfolio": Be ready to discuss specific examples of your sales process, client interaction strategies, and how you manage your time and territory. Think in terms of case studies of successful sales or challenging client situations you resolved.

• Research the Company: Familiarize yourself with 3 Day Blinds and the Hunter Douglas family of brands. Understand their product offerings and value proposition.

• Practice Your Pitch: Rehearse how you would present yourself and your sales approach, preparing for potential role-playing scenarios or discussions about your consultative methodology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions specific to sales enablement and GTM roles. All details should be verified directly with the hiring organization before making application decisions.