Bilingual Web Graphic & UX Designer

📍 Job Overview

Job Title: Bilingual Web Graphic & UX Designer

Company: Bed Bath & Beyond

Location: Montreal, Quebec, Canada

Job Type: Full time

Category: Digital Design & User Experience Operations

Date Posted: 2026-08-05

Experience Level: Mid-Level (2-4 years)

Remote Status: Hybrid

🚀 Role Summary

• Responsible for maintaining and enhancing the design, content, and overall customer experience across the e-commerce website and related digital channels, with a strong mobile-first mindset.

• Create and manage website and email creative assets, supporting product detail page storytelling and user experience layouts.

• Ensure consistency within the design system and adherence to responsive design best practices and brand guidelines.

• Collaborate with E-Commerce, merchandising, marketing, analytics, and development teams to deliver accurate assets and resolve design or content issues.

• Support digital optimization through A/B testing, quality assurance (QA), and customer experience improvements.

📝 Enhancement Note: While the provided description focuses on design, the integration of "website quality assurance (QA)," "customer experience," and "digital optimization" tasks indicates a strong operational component to this design role, bridging creative execution with the practical application and maintenance of digital platforms. The "mobile-first mindset" and "responsive design best practices" also point towards operational efficiency and user-centric design implementation.

📈 Primary Responsibilities

• Design and maintain website creative, promotional assets, landing page modules, brand page updates, and campaign page visuals for various digital channels.

• Develop and update product detail page (PDP) graphics, product storytelling visuals, photography crops, resized images, asset placements, and launch support materials to enhance product presentation and conversion.

• Support user experience (UX) design initiatives, including Figma updates, wireframe adjustments, design variations, usability improvements, and creating detailed documentation for developer handoffs.

• Maintain and leverage existing UI components, templates, and design system assets to ensure a cohesive and consistent brand experience across all digital touchpoints.

• Produce compelling email creative, blog visuals, SEO/AEO content graphics, and cross-channel digital assets that align with brand standards, campaign objectives, and performance goals.

• Coordinate effectively with E-Commerce, Merchandising, Marketing, Analytics, and Development partners to ensure accurate asset delivery, review implementation, and proactively resolve any design or content-related issues.

• Contribute to digital optimization efforts by preparing creative variations for A/B tests, utilizing AI-assisted image tools, updating templates, performing website QA, and implementing customer experience enhancements.

• Conduct thorough website QA across desktop and mobile experiences, identifying and supporting the resolution of visual or functional discrepancies before and after digital launches.

📝 Enhancement Note: The responsibilities emphasize a blend of creative output and operational oversight. Tasks like "coordinating with partners," "reviewing implementation," "resolving design or content issues," "supporting A/B testing," and "website QA" highlight the operational aspects of ensuring digital assets are effectively deployed and perform as intended.

🎓 Skills & Qualifications

Education:

• University/College degree or postgraduate certificate in Graphic Design, UX/UI Design, Web Design, Digital Media, or a closely related field is considered an asset. Experience:

• Minimum 2–4 years of progressive experience in a Graphic Design, Web Design, or UX Design role, with a proven track record in e-commerce environments.

• Demonstrated experience in managing digital asset lifecycles, from concept to implementation and ongoing maintenance. Required Skills:

• Bilingualism: Mandatory fluency in both English and French (written and spoken) for effective communication with diverse teams and customer bases.

• Adobe Creative Suite: Strong proficiency in Photoshop, Illustrator, and other Adobe image-editing tools for high-fidelity asset creation and manipulation.

• Figma: Advanced skills in Figma or similar interface design and prototyping tools for wireframing, mock-up creation, and developer handoffs.

• Responsive & Mobile-First Design: Deep understanding and practical application of responsive design principles and a mobile-first approach to create seamless user experiences across all devices.

• E-commerce Design: Proven ability to design for e-commerce platforms, including product detail pages, promotional banners, and campaign landing pages that drive conversion.

• Web QA: Experience in conducting detailed website quality assurance across desktop and mobile platforms to identify and report visual and functional defects.

Preferred Skills:

• Klaviyo, Dynamic Yield, BigCommerce: Familiarity with e-commerce platforms and marketing automation tools is a significant advantage.

• HTML/CSS: Working knowledge of HTML and CSS to understand front-end design constraints and optimize assets for web performance.

• Design System Management: Experience in maintaining and applying UI components, templates, and design system assets for brand consistency.

• AI-Assisted Design Tools: Experience with AI-assisted photography and image-editing tools (e.g., Nano Banana) for efficient asset production.

• Accessibility Standards: Understanding of web accessibility best practices (WCAG) to ensure inclusive digital experiences.

📝 Enhancement Note: The emphasis on bilingualism, specific design software (Adobe, Figma), and e-commerce context are critical. The "working knowledge of HTML/CSS" and "understanding of front-end design constraints" suggests the role requires more than just visual design; it involves an awareness of technical implementation and optimization, common in operations-adjacent design roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of digital work including:
  • Digital Campaign Design: Examples of visually engaging campaigns across various digital channels.
  • E-commerce Experiences: Demonstrations of user-centric design applied to online retail environments, highlighting conversion-focused elements.
  • Product Storytelling: Creative assets and layouts designed to effectively communicate product features and benefits on Product Detail Pages (PDPs).
  • Email Design: Examples of well-structured and visually appealing email marketing campaigns.
  • UX/UI Work: Prototypes, wireframes, and mock-ups illustrating problem-solving through design and user flow optimization.

Process Documentation:

• Evidence of structured design processes, including:
  • Workflow Design & Optimization: How you approach designing new digital features or improving existing ones, with examples of process mapping.
  • System Implementation Standards: How you ensure designs integrate seamlessly with existing platforms (e.g., CMS, e-commerce platforms) and adhere to development handoff protocols.
  • Measurement & Performance Analysis: How you incorporate performance insights, A/B testing results, and customer feedback into design iterations and ongoing optimization efforts.

📝 Enhancement Note: The requirement for a portfolio demonstrating specific e-commerce and UX/UI work, coupled with the need to show "structured design processes" and "how you incorporate performance insights," strongly suggests that candidates will be evaluated not just on aesthetics but on their ability to contribute to measurable business outcomes through design. This aligns with operational expectations for design roles in e-commerce.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Bilingual Web Graphic & UX Designer with 2-4 years of experience in Montreal, QC, the estimated salary range is $60,000 - $80,000 CAD annually. This estimate considers the bilingual requirement, specific technical proficiencies, and the competitive job market in Montreal. Benefits:

• Full Medical & Dental Benefits: Comprehensive health coverage for employees and their families.

• Deferred Profit-Sharing Program: Opportunity to share in the company's financial success.

• Annual Wellness Credit: Up to $250.00 annually for health and well-being related purchases (e.g., gym memberships, fitness equipment, health assessments).

• Associate Discount Program: Significant discounts on Sleep Country Canada/Dormez-vous? products.

• Maternity/Parental Leave Top-Up Benefits: Enhanced support during parental leave periods.

• Tuition Reimbursement Program: Financial assistance for professional and personal development courses and certifications.

• Long Service Awards & Celebrations: Recognition for employee loyalty and contributions.

• Associate Referral Program: Incentives for referring successful candidates.

• Paid Volunteer Day: An annual paid day off to contribute to a charity of choice.

Working Hours:

• Typically 40 hours per week. While a standard work schedule is expected, there may be occasional requirements for flexibility to meet project deadlines or support critical launches, typical for roles involving digital operations and e-commerce.

📝 Enhancement Note: The salary estimate is based on publicly available data for similar roles in Montreal, factoring in the bilingual requirement and the specific skill set. The benefits listed are directly extracted and detailed, highlighting their value proposition for professionals. The "occasional requirements for flexibility" statement for working hours is an inference based on the nature of digital operations and e-commerce support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Home Goods, Bedding & Mattresses)

Company Size: Large (500-1000+ employees) - Based on typical Bed Bath & Beyond corporate structure and Sleep Country Canada's reported employee numbers.

Founded: Bed Bath & Beyond was founded in 1971; Sleep Country Canada was founded in 1994. This indicates a company with a long-standing presence and established market position, now merged or operating under a unified banner.

Team Structure:

• Operations Team Integration: This role likely sits within a broader Digital or E-Commerce team, collaborating closely with Operations, Marketing, Merchandising, and Development departments.

• Reporting Structure: Expected to report to a Digital Design Lead, E-Commerce Manager, or Head of Digital.

• Cross-functional Collaboration: High degree of interaction with various departments to ensure brand consistency, campaign execution, and website functionality.

Methodology:

• Data-Driven Design: Emphasis on using analytics, A/B testing results, and customer feedback to inform design decisions and optimize user experiences.

• Agile Development Support: While not a direct development role, the designer will support agile workflows by providing timely assets and design specifications for iterative development cycles.

• Brand Consistency: A core methodology is to maintain strict adherence to brand guidelines across all digital touchpoints.

Company Website: https://www.bedbathandbeyond.com/ (Note: While the job listing links to an Oracle Cloud portal, the company is Bed Bath & Beyond. The Sleep Country Canada mention in the description may indicate a specific operational division or a recent acquisition/merger.)

📝 Enhancement Note: The company context is derived from the "Bed Bath & Beyond" name and the "Sleep Country Canada" mention in the description, suggesting a significant retail entity. The structure and methodology are inferred based on typical operations and design team functions within large retail organizations focused on e-commerce.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level, requiring 2-4 years of experience. It serves as a crucial contributor to the digital operations of the e-commerce platform, balancing creative execution with functional requirements and performance metrics.

Reporting Structure: The role likely reports to a Digital Design Manager or E-Commerce Operations Lead, providing a clear line of sight for mentorship and performance feedback.

Operations Impact: The designer's work directly influences customer engagement, conversion rates, brand perception, and the overall efficiency of the digital customer journey. By ensuring high-quality, user-friendly, and brand-consistent digital assets, they contribute to revenue generation and customer satisfaction.

Growth Opportunities:

• Specialization: Potential to specialize further in UX research, front-end development liaison, or advanced digital campaign strategy.

• Skill Development: Opportunities to deepen expertise in advanced design tools, e-commerce platform functionalities, and analytics interpretation through training and project exposure.

• Leadership Potential: Advancement to Senior Designer, Art Director, or even management roles within the digital/e-commerce team, overseeing projects and junior team members.

• Cross-functional Mobility: Potential to move into related roles within Marketing, Merchandising, or E-Commerce Operations.

📝 Enhancement Note: This analysis extrapolates career progression based on the mid-level nature of the role, the industry (retail e-commerce), and the specific responsibilities that blend creative and operational tasks.

🌐 Work Environment

Office Type: Hybrid work arrangement, implying a blend of remote work and in-office collaboration.

Office Location(s): Montreal, Quebec, Canada. Specific office details would need to be confirmed with the employer, but it's expected to be a professional corporate office environment conducive to creative and collaborative work.

Workspace Context:

• Collaborative Environment: The role requires significant interaction with cross-functional teams, suggesting an open or semi-open office layout (when on-site) designed to foster communication and teamwork.

• Tools & Technology: Access to industry-standard design software (Adobe Creative Suite, Figma), potentially high-performance workstations, and relevant collaboration tools.

• Operations Team Interaction: Regular touchpoints with individuals responsible for website content management, analytics, campaign execution, and development, providing exposure to the operational side of e-commerce.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected, with potential for occasional overtime during peak periods or critical project phases, aligning with operational demands.

📝 Enhancement Note: The "Hybrid" work arrangement and the location in Montreal are key details. The description of the workspace context is inferred from the nature of a design role within a corporate e-commerce environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio for essential qualifications, bilingualism, and relevant experience.

• Portfolio Review & Technical Interview: A deeper dive into the candidate's portfolio, discussing design choices, problem-solving approaches, and proficiency with design tools (Adobe Suite, Figma). This may include a live design exercise or a case study presentation.

• Cross-functional Interviews: Meetings with key stakeholders from E-Commerce, Marketing, or Development teams to assess collaboration skills, understanding of business objectives, and fit within the operational workflow.

• Final Interview: Discussion with hiring manager or senior leadership to evaluate overall fit, career aspirations, and strategic thinking.

Portfolio Review Tips:

• Highlight E-commerce Success: Showcase projects that demonstrate an understanding of conversion optimization, user experience best practices for online retail, and strong visual merchandising.

• Demonstrate Bilingual Proficiency: If applicable, include examples of work created in French or mention projects where bilingual communication was key.

• Detail Your Process: For each project, clearly articulate the problem, your role, the design process, tools used, challenges faced, and the measurable outcomes or impact.

• Showcase QA & Optimization: Include examples where you identified issues through QA or used data/feedback to improve a design.

• Keep it Concise & Relevant: Focus on 3-5 of your strongest, most relevant projects, ensuring they align with the job description's requirements.

Challenge Preparation:

• Be prepared for a potential design challenge that might involve creating a small asset, wireframe, or providing feedback on an existing design element, focusing on mobile-first principles and brand consistency.

• Practice articulating your design rationale and how your creative solutions support business objectives and operational efficiency.

• Prepare to discuss your experience with A/B testing, website QA, and how you incorporate user feedback into your design process.

📝 Enhancement Note: The interview and portfolio review process is structured based on industry standards for design roles, with a specific emphasis on e-commerce, bilingualism, and the operational aspects mentioned in the job description.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator (essential for asset creation, image editing, vector graphics).

• Figma: (or similar) for UI/UX design, wireframing, prototyping, and developer handoffs.

• AI-Assisted Design Tools: Tools like Nano Banana for image retouching, resizing, background extension, and other production workflows.

Analytics & Reporting:

• Web Analytics Platforms: Familiarity with tools like Google Analytics (or similar) for understanding user behavior and performance data that informs design decisions.

• A/B Testing Tools: Experience with platforms like Dynamic Yield or others used for testing design variations and optimizing conversion rates.

CRM & Automation:

• Email Marketing Platforms: Experience with Klaviyo (or similar) for designing and implementing email creative.

• E-commerce Platforms: Familiarity with platforms like BigCommerce (or similar) to understand the operational context of digital asset implementation.

• Content Management Systems (CMS) / Page Builders: Understanding how designs integrate into CMS environments.

📝 Enhancement Note: This section lists the specific tools mentioned in the job description and infers others commonly used in e-commerce design and operations roles for context.

👥 Team Culture & Values

Operations Values:

• We CARE About People: A commitment to fostering a supportive and inclusive environment for colleagues and customers, reflected in user-centric design.

• We WIN Together: Emphasis on collaboration and teamwork to achieve shared goals, essential for cross-functional projects.

• We DREAM Big: Encouraging innovation and forward-thinking in design and customer experience strategies.

• We DELIVER with Excellence: A focus on high-quality execution, attention to detail, and meeting deadlines – critical for operational success.

Collaboration Style:

• Cross-functional Integration: Proactively working with Marketing, E-Commerce, Merchandising, and Development teams to ensure seamless execution of digital initiatives.

• Feedback-Driven: Open to constructive feedback from stakeholders and team members to refine designs and improve user experiences.

• Knowledge Sharing: Willingness to share design insights, best practices, and learnings with the wider team to foster continuous improvement.

📝 Enhancement Note: The company values are directly extracted from the description and interpreted through the lens of a design operations role. The collaboration style is inferred based on the described responsibilities and company values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Operational Constraints: Effectively translating innovative design ideas into practical, implementable solutions within technical limitations and brand guidelines.

• Managing Multiple Stakeholder Needs: Navigating diverse feedback and priorities from various departments (Marketing, Merchandising, Development) to deliver cohesive designs.

• Keeping Pace with Digital Trends: Continuously adapting design strategies and tool proficiency to evolving web technologies, UX best practices, and e-commerce trends.

• Ensuring Cross-Platform Consistency: Maintaining a seamless and branded experience across desktop, mobile, and various digital touchpoints, especially with responsive design complexities.

Learning & Development Opportunities:

• Advanced UX/UI Training: Opportunities to deepen expertise in user research, usability testing, and complex interaction design.

• E-commerce Platform Specialization: Gaining in-depth knowledge of specific e-commerce platforms and their operational functionalities.

• Data Analytics for Designers: Developing skills in interpreting web analytics and A/B test results to drive design decisions.

• Leadership Development: Potential to mentor junior designers, lead design projects, and contribute to strategic digital planning.

📝 Enhancement Note: Challenges and growth opportunities are framed within the context of a design role that has significant operational responsibilities in the e-commerce space.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance a creative design vision with strict brand guidelines or technical limitations. How did you resolve this?" (Focus on process, compromise, and outcome)

• "How do you approach designing for a mobile-first experience? Walk us through your process for a specific mobile feature." (Demonstrate understanding of responsive design and mobile UX)

• "Explain how you use data or user feedback to inform your design decisions. Provide an example from your portfolio." (Highlight analytical and iterative design approach) Company & Culture Questions:

• "How do you see your role contributing to Bed Bath & Beyond's e-commerce success and overall customer experience?" (Connect your skills to business objectives)

• "Our values are We CARE About People, We WIN Together, We DREAM Big, and We DELIVER with Excellence. How do you embody these values in your work?" (Prepare specific examples related to design collaboration and execution)

• "How do you ensure consistency across different digital channels and devices?" (Focus on design systems, brand guidelines, and QA) Portfolio Presentation Strategy:

• Tell a Story: For each project, clearly articulate the problem, your specific role and contribution, the design process you followed, the tools you used, the challenges you overcame, and the final results or impact.

• Quantify Success: Whenever possible, use metrics (e.g., conversion rate increase, engagement uplift, time saved through efficiency) to demonstrate the value of your design work.

• Highlight Bilingualism: Be ready to present or discuss projects in both English and French, showcasing your fluency and cultural adaptability.

• Emphasize Operational Awareness: Show how your designs consider implementation, performance, and user experience across the entire digital ecosystem.

📝 Enhancement Note: Interview questions are crafted to probe the candidate's design skills, operational awareness, bilingual capabilities, and cultural fit, drawing directly from the job description details.

📌 Application Steps

To apply for this Bilingual Web Graphic & UX Designer position:

• Submit your application through the provided link on the Oracle Cloud portal.

• Tailor Your Resume: Highlight your 2-4 years of experience in graphic, web, and UX design, emphasizing e-commerce projects, proficiency in Adobe Creative Suite and Figma, and your bilingual capabilities (English/French). Use keywords from the job description.

• Curate Your Portfolio: Ensure your portfolio prominently features digital campaign design, e-commerce UX/UI work, product storytelling, and email design examples. Clearly articulate your design process and any measurable results for each project. Be prepared to present in both English and French.

• Prepare for Technical & Behavioral Questions: Practice discussing your design methodology, problem-solving skills, experience with responsive/mobile-first design, and how you collaborate with cross-functional teams. Be ready to address how you contribute to website QA and optimization.

• Research the Company: Familiarize yourself with Bed Bath & Beyond's current digital presence, brand identity, and the core values mentioned in the job description (We CARE About People, We WIN Together, etc.) to demonstrate your understanding and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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