Associate UX Designer

Insurity
Full-time$56k-97k/year (USD)

📍 Job Overview

Job Title: Associate UX Designer

Company: Insurity

Location: Remote - US

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-14

Experience Level: Entry-level / Early-career (0-2 years)

Remote Status: Fully Remote

🚀 Role Summary

  • This role focuses on contributing to the design and development of intuitive, efficient, and human-centered insurance software within a B2B SaaS environment.

  • The Associate UX Designer will collaborate closely with a seasoned UX team, participating in research, design ideation, prototyping, and contributing to the growth of the design system.

  • Key responsibilities include translating user needs and business requirements into effective design solutions, utilizing tools like Figma for wireframing and prototyping.

  • The position emphasizes a user-focused mentality, strong collaboration, and a commitment to learning and applying user-centered design principles in the insurance technology sector.

📝 Enhancement Note: While the job title is "Associate UX Designer," the description indicates a strong emphasis on growth and learning, encouraging early-career candidates and career changers. The role is positioned within a B2B SaaS context, specifically for insurance software, requiring an understanding of complex business ecosystems.

📈 Primary Responsibilities

  • Collaborate with the UX team and cross-functional stakeholders on design initiatives, providing regular communication and feedback.

  • Actively participate in discovery sessions and customer interaction to understand user needs, market trends, and business requirements within the insurance industry.

  • Contribute to the maintenance and evolution of the design system by consistently using established components and patterns, and providing feedback on system improvements.

  • Support user research activities by collaborating with user researchers on interviews, surveys, shadowing, and analyzing usage data from target markets.

  • Develop and articulate design concepts through various visual and verbal communication methods, including storyboards, workflows, wireframes, mockups, and interactive prototypes.

  • Champion and evangelize user-centered design principles, product development processes, standards, and best practices within the team and organization.

  • Participate in design review sessions, effectively presenting and explaining design concepts, rationale, and decisions to product teams, development teams, customers, and other stakeholders.

  • Gain a foundational understanding of insurance industry business needs and market dynamics through ongoing learning and engagement.

  • Stay current with industry trends, job-related best practices, and emerging technologies, particularly in AI/ML product design, through continuous reading and professional development.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design tasks and collaborative learning. The emphasis on design systems, user research, and cross-functional communication indicates a structured design process within Insurity. The requirement to learn about the insurance industry suggests a need for adaptability and a willingness to dive into a specialized domain.

🎓 Skills & Qualifications

Education:

  • Bachelor's degree in a related field (e.g., Human-Computer Interaction, Graphic Design, Psychology, Computer Science) or equivalent work experience. Experience:

  • Early-career experience in UX design or a related field is preferred.

  • Little to no shipped work is acceptable, provided a strong portfolio or demonstrated understanding of UX principles.

  • Experience collaborating with UX team members is beneficial. Required Skills:

  • Proficiency in Design Tools: Demonstrated knowledge and experience with Figma or similar vector/UI design tools (e.g., Sketch, Adobe XD).

  • Core UX Skills: Strong capability in at least two of the following: Design workshops, Storytelling, Information Architecture, Prototyping, Visual Design, Interaction Design, Research/Usability.

  • User-Centricity: A highly user-focused mentality with a strong sense of empathy for end-users.

  • Collaboration & Communication: Excellent interpersonal and communication skills, with the ability to collaborate effectively within a team and with diverse stakeholders.

  • Problem-Solving: Strong analytical and critical thinking skills with the ability to approach complex problems in B2B ecosystems.

  • Operational Mindset: Decisive, results-oriented, with a "get it done" mentality and the ability to work independently.

  • Adaptability: Flexibility to handle multiple priorities and adapt to changing project needs.

Preferred Skills:

  • Emerging AI/ML product design awareness.

  • Experience with common office applications (Word, Excel, Outlook, etc.).

  • Familiarity with remote collaboration tools (video conferencing, digital whiteboarding).

  • Enthusiasm for experimenting with emerging technologies.

📝 Enhancement Note: The requirement for a strong portfolio is paramount, especially for early-career candidates. The emphasis on being "strong in 1, and capable in 2 or more" core UX skills suggests flexibility in candidate backgrounds, valuing breadth over deep specialization at this level. The "strong operational mindset" combined with "problem solving in complex B2B ecosystems" indicates a need for pragmatic, efficient design solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Case Studies: Showcase 2-3 distinct projects that demonstrate your UX design process from problem definition to final solution. For an Associate role, these can be academic projects, personal projects, internships, or contributions to open-source initiatives.

  • Process Documentation: Clearly articulate your design process for each project, including research methodologies, ideation techniques, wireframing, prototyping, and iterative testing.

  • User-Centered Approach: Highlight how user research informed your design decisions and how you validated your solutions with target users.

  • Tool Proficiency: Include examples of your work created using tools like Figma, demonstrating your ability to produce wireframes, mockups, and interactive prototypes.

  • Problem/Solution Framing: Clearly define the problem you were trying to solve and how your design effectively addressed it, demonstrating an understanding of user needs and business objectives.

Process Documentation:

  • Workflow Design: Present examples of user flows or task analysis that illustrate your ability to map out user journeys and identify key interaction points.

  • Iterative Design: Show evidence of how you iterated on designs based on feedback, testing, or evolving requirements.

  • Design System Contribution (Optional but Recommended): If possible, include examples of how you've used or contributed to design systems, showcasing an understanding of component-based design and consistency.

📝 Enhancement Note: For an Associate UX Designer, the portfolio should emphasize potential and process rather than extensive shipped product experience. The ability to articulate a thoughtful, user-centered design process, demonstrate proficiency with core design tools like Figma, and showcase problem-solving skills will be critical. The context of B2B SaaS and insurance technology should ideally be reflected in the types of projects presented or how the candidate frames their problem-solving approach.

💵 Compensation & Benefits

Salary Range:

  • The stated salary range for this role is $56,000 - $97,000 USD per year. This range is a guideline, and the final salary will be determined based on the candidate's experience, qualifications, and specific circumstances. Benefits:

  • Health & Wellness: Comprehensive health, dental, and vision insurance plans.

  • Financial Security: Employer-matched 401(k) retirement savings plan.

  • Work-Life Balance:

    • Open PTO Policy: Encourages employees to take time off as needed to recharge.
    • Paid Maternity and Paternity Leave.
  • Professional Development:

    • Mentorship Program: Connects employees with experienced leaders for guidance.
    • LinkedIn Learning and Kaplan access for continuous skill development.
    • Insurity Academy Courses (Introduction to Insurance, Types of Insurance, Lifecycle of an Insurance Policy, Insurance Entities) to be completed after hire.
    • Discounted tuition through partnership with the University of Arizona Global Campus for employees and their families.
  • Employee Referral Bonus Program: Rewards for referring successful candidates.

  • Disability Insurance: Provided coverage.

Working Hours:

  • Standard full-time hours, typically around 40 hours per week, with flexibility encouraged due to the remote nature of the role.

📝 Enhancement Note: The salary range provided is broad, reflecting the potential variability based on the "Associate" level and the upper end potentially accommodating candidates with slightly more experience than strictly entry-level. The benefits package is robust, with a strong emphasis on professional development and work-life balance, including the unique Open PTO policy and educational partnerships. The post-hire certifications are crucial for integrating into the insurance domain.

🎯 Team & Company Context

🏢 Company Culture

Industry:

  • Insurance Technology (InsurTech) / Software as a Service (SaaS). Insurity is a leading provider of cloud-native, configurable software solutions for the Property & Casualty (P&C) insurance market. They serve major carriers and wholesale brokers, indicating a significant presence and influence in the industry. Company Size:

  • Insurity is a substantial player in the InsurTech space. While specific employee numbers aren't provided here, their client base (22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers) suggests a company with hundreds or thousands of employees, operating at a significant scale. This implies opportunities for structured growth and exposure to enterprise-level processes. Founded:

  • Insurity has a history in the insurance software market, though the exact founding date isn't specified in the provided text. The company emphasizes its role as the largest cloud-based software provider for P&C, highlighting its established position and evolution in the market. Team Structure:

  • UX Team: The Associate UX Designer will be part of a dedicated UX team, implying a collaborative environment where designers work together, share knowledge, and support each other's growth.

  • Cross-Functional Collaboration: The role involves regular collaboration with product managers, development teams, and other project stakeholders, indicating a matrixed or agile team structure common in software development.

  • Reporting: While not explicitly stated, an Associate Designer typically reports to a Senior UX Designer, UX Manager, or Head of Design, within a broader product or technology organization.

Methodology:

  • User-Centered Design (UCD): Insurity emphasizes UCD principles, ensuring that user needs and feedback are central to the product development process.

  • Agile/Iterative Development: The involvement in product development cycles suggests an agile or iterative approach to software creation, requiring adaptability and continuous feedback loops.

  • Data-Driven Insights: The mention of "intuitively analytical insurance software" and "usage data analytics" points towards a data-informed approach to design and product improvement.

  • Design System Usage: The focus on a design system indicates a commitment to consistency, efficiency, and scalability in design and development.

Company Website: https://www.insurity.com/

📝 Enhancement Note: Insurity's position as a leader in P&C InsurTech suggests a dynamic, fast-paced environment where innovation is key. The company culture appears to value collaboration, continuous learning, and employee growth, with a strong emphasis on employee well-being and development. The "Flex First Workforce" approach indicates a modern work environment that supports remote talent.

📈 Career & Growth Analysis

Operations Career Level:

  • This is an entry-level or early-career position ("Associate UX Designer"). It is designed for individuals beginning their UX design journey, seeking to build foundational skills and gain practical experience in a professional setting. The role involves learning, mentorship, and applying core design principles under guidance. Reporting Structure:

  • The Associate UX Designer will likely report to a Senior UX Designer or a UX Manager. They will work closely with a dedicated UX team and collaborate with cross-functional teams including Product Management, Engineering, and potentially User Researchers. This structure provides mentorship and exposure to various aspects of product development. Operations Impact:

  • While not a direct "Revenue Operations" role, the UX Designer's work has a significant indirect impact on revenue and business success. By creating intuitive, user-friendly software, they enhance customer satisfaction, improve user adoption rates, reduce support costs, and contribute to the overall market competitiveness and perceived value of Insurity's products. In the B2B SaaS space, user experience is a critical differentiator. Growth Opportunities:

  • Skill Development: Opportunity to deepen expertise in core UX disciplines (wireframing, prototyping, visual design, interaction design, research) and gain specialized knowledge in the insurance industry.

  • Career Progression: Potential to advance from Associate UX Designer to UX Designer, Senior UX Designer, or specialize in areas like UX Research, Interaction Design, or Design Systems. The company's internal promotion rate (over 25% of roles filled internally) highlights this pathway.

  • Learning Resources: Access to LinkedIn Learning, Kaplan, Insurity Academy courses, and mentorship programs provides structured opportunities for continuous learning and professional growth.

  • Industry Exposure: Gaining valuable experience in the InsurTech sector, a rapidly growing and evolving industry.

📝 Enhancement Note: The role is explicitly positioned as a growth opportunity for individuals early in their UX careers. The company's commitment to internal promotion and robust learning resources provides a clear path for career advancement within Insurity. The impact is framed through product usability and customer experience, which directly influences business outcomes.

🌐 Work Environment

Office Type:

  • Flex First Workforce: Insurity embraces a flexible work environment. This means the role is designated as fully remote ("Remote - US"), allowing employees to work from their preferred location within the United States. Some teams may opt for hybrid or in-office schedules, but this specific role is remote.

Office Location(s):

  • The role is "Remote - US," meaning no specific office location is required for the candidate. Insurity has offices in various locations (indicated by company_locations data if available), but for this position, candidates can be based anywhere within the United States. Workspace Context:

  • Remote Collaboration: Expect to use various digital tools for communication and collaboration, such as video conferencing (Zoom, Teams), instant messaging (Slack), and digital whiteboarding tools (Miro, Mural).

  • Independent Work: The role requires the ability to work independently and manage one's own schedule effectively while meeting project deadlines.

  • Team Interaction: Despite being remote, there will be regular opportunities for interaction with the UX team and other project members through scheduled meetings and virtual collaboration sessions.

Work Schedule:

  • Standard full-time hours (approximately 40 hours per week). The remote nature offers flexibility in managing the workday, provided deadlines and collaborative sessions are met.

📝 Enhancement Note: The "Remote - US" designation is a key feature, offering significant flexibility. Candidates should be comfortable and proficient in remote work tools and practices, and possess strong self-management skills. The company's "Flex First Workforce" approach suggests a culture that trusts employees to manage their work effectively regardless of location.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Likely a brief call with a recruiter to assess basic qualifications, interest, and cultural fit.

  • Portfolio Review & Technical Interview: A deeper dive into the candidate's portfolio, focusing on their design process, problem-solving skills, and proficiency with design tools. This may involve presenting case studies and discussing design decisions.

  • Team/Stakeholder Interviews: Interviews with members of the UX team, product managers, or development leads to evaluate collaboration skills, technical aptitude, and how well the candidate aligns with the team's working style.

  • Final Interview: Potentially with a design lead or hiring manager to discuss overall fit, career aspirations, and confirm suitability for the role.

  • Live Interaction: The company explicitly states that interviews will include live interaction (video or phone calls) with recruiters and employees.

Portfolio Review Tips:

  • Curate Strategically: Select 2-3 projects that best showcase your UX process, problem-solving abilities, and proficiency with tools like Figma. Tailor your selection to highlight skills relevant to B2B SaaS and insurance software if possible.

  • Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges faced, the solutions implemented, and the outcomes achieved. Focus on the "why" behind your design decisions.

  • Show, Don't Just Tell: Use visuals (screenshots, wireframes, prototypes) to illustrate your design journey. Make sure your prototypes are interactive and demonstrate key user flows.

  • Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the effectiveness of your designs. Even for academic projects, discuss potential impact or hypotheses.

  • Be Prepared to Discuss: Anticipate questions about your design choices, how you handled feedback, challenges encountered, and your learning from each project.

Challenge Preparation:

  • While a formal "challenge" isn't explicitly mentioned, be prepared for potential design exercises or scenario-based questions during interviews that assess your problem-solving approach and design thinking.

  • Practice articulating your design process clearly and concisely.

  • Be ready to discuss your understanding of user-centered design principles and how they apply to complex B2B environments.

  • Research Insurity's products and the insurance industry to demonstrate genuine interest and understanding.

📝 Enhancement Note: The emphasis on live interaction and the explicit mention of never asking for money during recruitment are important details for candidates to note. The portfolio review is a critical step, and candidates should be ready to demonstrate a structured, user-centric design process, even if their experience is primarily academic or internship-based.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: The primary tool for UI design, wireframing, and prototyping. Proficiency is expected.

  • Vector/UI Design Tools: Experience with similar tools (e.g., Sketch, Adobe XD) is transferable.

  • Prototyping Tools: Beyond Figma's capabilities, familiarity with dedicated prototyping tools might be beneficial.

  • Wireframing Tools: Tools used for creating low-fidelity layouts and user flows.

Analytics & Reporting:

  • Usage Data Analytics: Familiarity with how to interpret and utilize user behavior data for design insights. While specific tools aren't named, understanding the principles is key.

CRM & Automation:

  • Not directly relevant to the UX Designer role, but understanding that Insurity operates within a B2B SaaS context means exposure to enterprise software systems is likely. Collaboration Tools:

  • Remote Collaboration: Proficiency with video conferencing (e.g., Zoom, Microsoft Teams), instant messaging (e.g., Slack), and digital whiteboarding tools (e.g., Miro, Mural) is essential for effective remote teamwork.

  • Common Office Applications: Standard tools like Word, Excel, and Outlook.

📝 Enhancement Note: Figma is highlighted as the core design tool. While other design software experience is valuable, proficiency in Figma is a must. The mention of "usage data analytics" suggests that the UX team likely works with product analytics platforms to inform design decisions, so an understanding of data-driven design is beneficial.

👥 Team Culture & Values

Operations Values:

  • Act with Integrity: This is a stated core value, emphasizing honesty, ethical conduct, and transparency in all dealings. For a designer, this translates to honest feedback, ethical design practices, and clear communication.

  • User-Focused Mentality: A strong emphasis on understanding and advocating for the user's needs and experience.

  • Collaboration and Teamwork: The role requires working effectively within a UX team and with cross-functional partners.

  • Continuous Learning: A commitment to staying updated on industry trends, best practices, and new technologies.

  • Efficiency and Results: A "get it done" mentality and a focus on delivering effective solutions.

Collaboration Style:

  • Cross-Functional Integration: Designers work closely with product managers and engineers, requiring clear communication and a shared understanding of project goals.

  • Feedback-Driven: The culture encourages participation in design reviews and receptiveness to feedback for iterative improvement.

  • Knowledge Sharing: The emphasis on mentorship and learning resources suggests a culture that values sharing expertise and best practices.

  • Remote Collaboration: Adapting collaborative practices to a remote-first environment, utilizing digital tools effectively.

📝 Enhancement Note: The core value of "Act with Integrity" is particularly relevant for a UX designer, implying ethical considerations in design choices and transparent communication with users and stakeholders. The blend of independent work and collaborative teamwork is a hallmark of modern remote-first tech environments.

⚡ Challenges & Growth Opportunities

Challenges:

  • Learning the Insurance Domain: The insurance industry can be complex and highly regulated. Understanding its nuances, terminology, and business processes will be a significant learning curve.

  • B2B SaaS Complexity: Designing for business users in a B2B SaaS context often involves more complex workflows and a different set of user needs compared to consumer applications.

  • Remote Collaboration Dynamics: Effectively collaborating and building strong relationships with team members and stakeholders in a fully remote setting requires proactive communication and effort.

  • Balancing User Needs with Technical Constraints: As an Associate, learning to navigate and balance user desires with the technical feasibility and business requirements of enterprise software.

Learning & Development Opportunities:

  • Specialized Industry Knowledge: Deep dive into the InsurTech sector, gaining expertise in insurance products, workflows, and market dynamics.

  • Advanced UX Skill Development: Opportunity to refine core UX skills and potentially specialize in areas like interaction design, information architecture, or user research through hands-on experience and company-provided training.

  • Design System Mastery: Becoming proficient in using and contributing to enterprise-level design systems, understanding their impact on scalability and consistency.

  • Career Mentorship: Benefit from guidance from experienced designers and leaders within Insurity to navigate career growth and skill development.

📝 Enhancement Note: The primary challenge will be mastering the specialized domain of insurance technology, which requires a dedicated learning effort. The growth opportunities are substantial, particularly given the company's investment in employee development and its position within a growing industry.

💡 Interview Preparation

Strategy Questions:

  • Design Process: "Walk me through a project in your portfolio. What was the problem, what was your role, what was your process, and what was the outcome?" Focus on articulating your user-centered approach and decision-making.

  • Problem-Solving: "Describe a time you encountered a complex design challenge. How did you approach it, what solutions did you consider, and what did you learn?" Be ready to discuss challenges specific to B2B or complex systems.

  • Collaboration: "How do you typically collaborate with product managers and developers? Describe a situation where you had to influence stakeholders with your design recommendations." Highlight your communication and teamwork skills.

Company & Culture Questions:

  • Industry Understanding: "What interests you about the insurance industry and Insurity specifically?" Research Insurity's products, mission, and recent news.

  • User Advocacy: "How do you ensure the user's voice is heard throughout the design process?" Discuss your commitment to user research and empathy.

  • Adaptability: "Describe a time you received constructive criticism on your design. How did you respond and what changes did you make?" Show receptiveness to feedback.

Portfolio Presentation Strategy:

  • Structure is Key: Organize your presentation logically, ideally following the STAR method (Situation, Task, Action, Result) for each project.

  • Focus on Process: Emphasize how you arrived at your solutions, not just the final visuals. Detail your research, ideation, and iteration steps.

  • Visual Storytelling: Use clear, high-quality visuals. Ensure your prototypes are functional and easy to navigate during the presentation.

  • Conciseness: Be mindful of time. Practice your presentation to ensure you can cover key points effectively within the allotted timeframe.

  • Engagement: Be prepared to answer questions throughout your presentation and engage in a discussion about your work.

📝 Enhancement Note: Interviewers will be looking for a strong understanding of the UX design process, a user-centric mindset, and the ability to collaborate effectively. For an Associate role, demonstrating potential, a willingness to learn, and a solid foundation in design principles is more important than years of experience. Researching Insurity's B2B SaaS products and the insurance industry will be crucial.

📌 Application Steps

To apply for this operations position:

  • Submit your application through the Insurity careers site (via the provided Greenhouse link).

  • Portfolio Customization: Ensure your portfolio is up-to-date and prominently features projects that demonstrate your UX design process, problem-solving skills, and proficiency in tools like Figma. Tailor your project selection to highlight relevant skills for a B2B SaaS environment.

  • Resume Optimization: Craft a resume that clearly outlines your relevant education, any internships or projects, and key UX skills. Use keywords from the job description (e.g., UX Design, Figma, Prototyping, User Research, B2B SaaS, Design Systems).

  • Interview Preparation: Practice articulating your design process and case studies. Prepare to discuss your understanding of user-centered design and how you approach challenges. Research Insurity and the insurance industry.

  • Company Research: Familiarize yourself with Insurity's mission, products, and company culture. Understand their position in the InsurTech market and their commitment to user experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should be early-career professionals with a strong portfolio and proficiency in design tools like Figma. A bachelor's degree in a related field or equivalent work experience is required, along with a collaborative mindset and strong communication skills.