Associate UX Designer

📍 Job Overview

Job Title: Associate UX Designer

Company: Insulet Corporation

Location: Acton, Massachusetts, United States

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-06-22

Experience Level: Entry-Level (1-2 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive best-in-class User Experience (UX) for Insulet's Omnipod Mobile App Suite across Android and iOS platforms.

• Act as an individual contributor within a SAFe agile environment, collaborating closely with software development, technical product management, and QA teams.

• Translate high-level product visions and business requirements into compelling, user-centered digital experiences for a critical medical device platform.

• Contribute to innovation initiatives focused on UX processes, tools, and the overall design language of Insulet's digital products.

📝 Enhancement Note: This role is specifically within the R&D group, focusing on the mobile application suite for the Omnipod Insulin Management System. The emphasis on a "medical device experience" and collaboration with "Clinical and Human Factors" teams indicates a need for meticulous attention to safety, regulatory compliance (FDA guidelines), and user well-being, alongside creating delightful user interactions. The "SAFe agile environment" suggests a structured, scaled agile framework for development.

📈 Primary Responsibilities

• Define and deliver safe, effective, and delightful user experiences for mobile applications (Android and iOS) using industry-standard design tools.

• Create detailed UX deliverables including wireframes, asset delivery, and GUI specifications within an agile development framework.

• Collaborate with cross-functional teams, including Marketing, Technical Product Marketing, and Systems teams, to ensure requirements definition aligns with UX goals for a cohesive user experience.

• Partner with User Research and Human Factors teams to iteratively test early concepts and apply user-centered design best practices, proactively driving research to validate design decisions.

• Present design concepts and user experience vision compellingly to various stakeholders, from tactical agile teams to executive leadership and customers, utilizing whiteboarding, storyboarding, prototypes, wireframes, and interactive presentations.

• Ensure designs meet FDA guidelines for medical devices by collaborating with Clinical and Human Factors teams, while maintaining a high standard for user delight.

• Drive innovation initiatives related to UX processes, tools, and the overall design language and user experiences of Insulet's digital products.

• Contribute to the development of corporate UX design language, standards, and frameworks as the brand evolves.

• Receive mentorship from senior staff to grow and hone UX skills within a world-class Mobile UX team.

📝 Enhancement Note: The responsibility to "Define and deliver safe, effective, and delightful user experiences" highlights a dual focus on functional requirements and user satisfaction, crucial for a medical device. The mention of "multiple touchpoints (Product, mobile, web) globally" suggests potential for future expansion or existing complexity that requires a holistic design approach.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Psychology, Computer Science, Human-Computer Interaction (HCI), Industrial Engineering, Interaction Design, Design, Human Factors, or an equivalent field of study. Experience:

• 1-2 years of relevant experience in User Experience (UX), web, and mobile design, with a focus on developing and implementing customer-centric products across multiple touchpoints (product, mobile, web) globally. Required Skills:

• Advanced proficiency in industry-standard UX/Dev tools such as Creative Cloud, Sketch, Zeplin, Overflow/Invision/Azure, Abstract, Framer, or similar.

• Strong understanding of usability standards, design heuristics, and responsive design techniques.

• Knowledge of Android and iOS UI guidelines and platform-specific design patterns.

• Excellent storytelling and presentation skills, with the ability to articulate design concepts effectively.

• Proven ability to work collaboratively within cross-functional teams in a fast-paced, agile development environment.

• Working knowledge of User Research tools and methodologies, with the ability to collaborate with researchers to drive user-centered design approaches.

• Intellectual curiosity and a willingness to learn and explore new concepts. Preferred Skills:

• Ability to prototype when necessary.

• Familiarity with HTML, CSS, and JavaScript.

• Experience with specific collaboration tools like Webex, JIRA, Confluence, and Aha!.

📝 Enhancement Note: The "1-2 years of relevant experience" positions this as an entry-level to junior role. The emphasis on "advanced knowledge" in specific tools suggests that practical, hands-on experience with these platforms is critical, not just theoretical understanding. The requirement for a "strong portfolio" with "strong storytelling and presentation skills" is paramount for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio is a mandatory requirement, showcasing a range of UX design projects for web and mobile applications.

• The portfolio must demonstrate a clear understanding of user-centered design principles and how they were applied to solve specific user problems.

• Projects should highlight the candidate's ability to translate complex requirements into intuitive and engaging user interfaces.

• Showcase a progression of work, from initial ideation and wireframing to high-fidelity mockups and interactive prototypes.

• Include case studies that detail the design process, challenges encountered, design decisions made, and the impact of the final design. Process Documentation:

• Candidates should be prepared to discuss their design process, including how they approach requirements gathering, user research integration, iterative testing, and collaboration with development teams.

• Demonstrate familiarity with agile development methodologies and how UX design fits within sprints and broader product development cycles.

• Be ready to explain how design standards, style guides, and design language systems are developed and maintained to ensure consistency across products.

• Showcase experience in delivering design assets and specifications that enable efficient handoff to development teams.

📝 Enhancement Note: The emphasis on "strong portfolio" and "storytelling" suggests portfolio pieces should not just be visual artifacts but narratives explaining the "why" behind the design decisions and the impact achieved. The mention of specific tools like "Creative Cloud, Sketch, Zeplin, Overflow/Invision/Azure" implies that portfolio examples should ideally showcase work created with these or similar industry-standard tools.

💵 Compensation & Benefits

Salary Range:

• For U.S.-based positions, the annual base salary range is $71,300.00 - $106,925.00.

• Actual pay will be determined based on a combination of factors including skills, experience, and education.

• This position may also be eligible for incentive compensation. Benefits:

• Comprehensive benefits package offered, including:

  • Medical, dental, and vision insurance.

  • 401(k) with company match.

  • Paid time off (PTO).

  • Additional employee wellness programs. Working Hours:

• The standard working hours are assumed to be 40 hours per week, typical for a full-time role.

📝 Enhancement Note: The provided salary range is based on Insulet's stated figures. The "incentive compensation" suggests potential for bonuses, which could be tied to individual performance, team goals, or company-wide success. The benefits package is standard for a mid-to-large-sized company in the tech/medical device sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Device / Healthcare Technology. Insulet Corporation is a leader in innovative diabetes management solutions, specifically with its Omnipod Insulin Management System. The company operates at the intersection of medical technology, software development, and patient care, aiming to simplify life for individuals with diabetes.

Company Size: Insulet Corporation is a publicly traded company (NASDAQ: PODD) with a significant global presence, indicating a company size that offers both established processes and opportunities for growth and impact. While specific employee numbers aren't detailed in the raw input, its market position suggests a mid-to-large enterprise structure.

Founded: Insulet was founded to revolutionize insulin delivery. Its history is marked by innovation in creating wearable, tubeless insulin delivery systems, culminating in the Omnipod 5 Automated Insulin Delivery System. This innovative spirit likely permeates its culture, encouraging creative problem-solving and forward-thinking design.

Team Structure:

• The Associate UX Designer will be part of the R&D group, specifically working on the Omnipod's Mobile App Suite.

• The role involves close collaboration with cross-functional development teams including software development, technical product management, and QA.

• There will be interaction with User Research, Human Factors, Clinical teams, Marketing, and Technical Product Marketing.

• The position is within a SAFe agile environment, implying a structured team and project management approach.

• Mentorship from Sr. staff in UX is a key component of the role, suggesting a supportive learning environment. Methodology:

• The team operates within a SAFe (Scaled Agile Framework) agile environment, emphasizing iterative development, continuous feedback, and cross-functional collaboration.

• User-centered design principles are core, with a strong emphasis on user research, testing, and incorporating user feedback into the design process.

• A data-driven approach is implied through the focus on testing, performance metrics (though not explicitly detailed for UX), and ensuring designs meet regulatory compliance.

• Innovation in UX processes, tools, and design language is encouraged.

Company Website: https://insulet.com/ and https://www.omnipod.com/

📝 Enhancement Note: The emphasis on "simplifying life for people with diabetes" and "world-class product design" indicates a mission-driven culture where user impact is paramount. The integration of medical device regulations (FDA) with user experience design requirements presents a unique challenge and opportunity for designers.

📈 Career & Growth Analysis

Operations Career Level: This is an "Associate" UX Designer role, typically considered an entry-level to junior position. It signifies a foundational stage in a UX design career, where the individual will gain hands-on experience, develop core skills, and begin to understand the complexities of designing for a regulated medical device. The role involves significant mentorship and guidance.

Reporting Structure: The Associate UX Designer will report to a senior member of the UX team or a Design Lead within the R&D group. They will work within cross-functional agile teams, reporting to project leads or scrum masters for day-to-day task management within the SAFe framework.

Operations Impact: While not a traditional "Revenue Operations" role, the UX Designer's work has a profound impact on the user's perception and adoption of the Omnipod system. Exceptional UX can lead to higher patient satisfaction, better adherence to treatment, reduced support costs, and ultimately, drive market success for Insulet's products. The design of the mobile app suite is a critical touchpoint for users managing their diabetes.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX, such as mobile UI design, interaction design, user research methodologies, or prototyping tools.

• Career Progression: Potential to advance to UX Designer, Senior UX Designer, Lead UX Designer, or UX Manager roles within Insulet as experience and capabilities grow.

• Cross-functional Exposure: Gain valuable experience working with diverse teams (engineering, product management, clinical, research) which broadens understanding of the product development lifecycle.

• Industry Expertise: Develop specialized knowledge in designing for medical devices and the healthcare technology sector, a niche with high demand and impact.

• Mentorship: Benefit from guidance from senior UX professionals, accelerating learning and skill development.

📝 Enhancement Note: The "Associate" title and explicit mention of mentorship clearly define this as a developmental role. The growth path is typical for UX designers, focusing on deepening technical skills and taking on more complex projects and leadership responsibilities. The unique context of medical devices provides a specialized career trajectory.

🌐 Work Environment

Office Type: The job is listed as "TELECOMMUTE" with a primary location in Acton, MA, but the "remote_derived" status is false, indicating an on-site or hybrid expectation. Given the "Hybrid" AI classification, it's likely that some days will be spent in the Acton office.

Office Location(s): The primary office location mentioned is Acton, Massachusetts, United States. Insulet also has development teams located in Boston, San Diego, and Tijuana, indicating a distributed team environment where hybrid and remote collaboration tools are essential.

Workspace Context:

• The work environment is characterized by a fast-paced, SAFe agile development team structure.

• Collaboration is a key aspect, utilizing tools like Webex, JIRA, Confluence, and Aha! for communication and project management across distributed teams.

• The workspace will involve close interaction with software development, product management, QA, and user research teams.

• Access to industry-standard UX design and development tools is expected.

• The environment encourages innovation and the application of user-centered design best practices.

Work Schedule: While standard full-time hours (likely 40 hours/week) are expected, the hybrid nature of the role may offer some flexibility regarding specific workdays in the office versus remote work, subject to team and company policy. Agile methodologies often involve daily stand-ups which require consistent availability.

📝 Enhancement Note: The "Hybrid" work arrangement, coupled with the "TELECOMMUTE" listing and specific office location, suggests a structured hybrid model. Candidates should clarify the exact expectations for in-office days and the balance between remote and on-site work. The distributed nature of the development teams (Boston, San Diego, Tijuana) emphasizes the need for strong remote collaboration skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely includes a review of your resume and portfolio to assess basic qualifications and design experience.

• Portfolio Presentation: A core part of the process will involve presenting your portfolio to the hiring team. This is where your storytelling and communication skills will be crucial. Be prepared to walk through 2-3 key projects, explaining your role, design process, challenges, and outcomes.

• Technical/Skills Interview: Discussion about UX principles, design tools, mobile platform guidelines (iOS/Android), and your understanding of user-centered design methodologies.

• Behavioral/Team Fit Interview: Questions assessing your collaboration style, problem-solving approach, ability to work in an agile environment, and how you handle feedback and mentorship.

• Cross-functional Team Interaction: You may meet with members of the development, product management, or research teams to assess your ability to collaborate effectively.

Portfolio Review Tips:

• Curate Wisely: Select 2-3 projects that best showcase your skills relevant to mobile app UX design, user-centered processes, and your ability to work within constraints