AI UX/UI Developer

📍 Job Overview

Job Title: AI UX/UI Developer

Company: Truist

Location: Charlotte, NC, United States (On-site)

Job Type: FULL_TIME

Category: Operations Technology / Product Development

Date Posted: May 18, 2026

Experience Level: 3-5 Years

Remote Status: On-site

🚀 Role Summary

• Design and develop user interfaces for AI-driven systems, ensuring intuitive interaction with complex automation and agentic behaviors.

• Translate underlying system capabilities into clear, usable, and efficient user experiences that align with enterprise standards.

• Build front-end components, interaction flows, and visual systems that support AI-enabled applications within a cross-functional engineering and product organization.

• Integrate UI components with backend services and APIs, maintaining consistency, quality, and governance standards within the Forge delivery model.

📝 Enhancement Note: This role sits at the intersection of AI development and user experience, requiring a strong blend of technical front-end skills and a deep understanding of how to make complex AI functionalities accessible and usable for enterprise users. The emphasis on the "Forge delivery model" suggests a structured, agile environment focused on rapid innovation and robust governance.

📈 Primary Responsibilities

• Design and develop user interfaces for AI-enabled applications, translating complex system capabilities into intuitive user workflows.

• Build, maintain, and implement front-end components and design systems that adhere to enterprise standards and promote reusability.

• Integrate UI components with backend services and APIs, ensuring seamless data flow and functionality for AI-driven features.

• Collaborate closely with product managers, AI engineers, and business stakeholders to define and refine user experience requirements.

• Implement UI testing and validation strategies to ensure the reliability, usability, and accessibility of all user-facing components.

• Support the deployment and iteration of user-facing components, monitoring UI performance and proactively resolving any issues.

• Document interface patterns, user interaction models, and reusable UI components to facilitate knowledge sharing and consistent application across teams.

• Participate in system design and planning discussions, contributing a user-centric perspective to AI application development.

📝 Enhancement Note: The responsibilities highlight a hands-on development role with significant collaboration. The focus on "documentation" and "reusable UI components" points to a need for a developer who can contribute to the long-term maintainability and scalability of the AI platform's front-end architecture.

🎓 Skills & Qualifications

Education: Bachelor’s degree or equivalent practical experience.

Experience: 3–5 years of relevant experience in front-end development within enterprise environments.

Required Skills:

• Strong front-end development skills, with proficiency in modern JavaScript frameworks and libraries.

• Experience building front-end applications in enterprise environments, understanding of development lifecycles and production expectations.

• Proven experience designing user interaction flows and translating complex requirements into usable interfaces.

• Experience integrating front-end components with backend systems and APIs.

• Solid understanding of UI development lifecycle and ability to deliver production-ready interfaces.

• Familiarity with enterprise UI frameworks and their implementation.

• Understanding of usability and accessibility standards (e.g., WCAG) to ensure inclusive design.

• Experience with UI testing and validation strategies, including unit, integration, and end-to-end testing.

• Ability to document UI designs, implementation details, and interaction models clearly.

• Strong collaboration skills, with the ability to work effectively across diverse teams (product, engineering, business).

• Ability to work within structured delivery environments, such as Agile or the "Forge delivery model."

Preferred Skills:

• Experience specifically with AI-enabled interfaces and understanding of AI interaction patterns.

• Familiarity with workflow visualization tools and techniques for representing complex processes.

• Experience working in regulated enterprise environments, such as financial services, with an understanding of compliance requirements.

• Exposure to UX research methodologies or formal user testing processes.

• Demonstrated ability to build and maintain reusable UI components and contribute to design systems.

• Experience collaborating with cross-functional teams in a fast-paced product development setting.

• Ability to operate independently and take ownership of tasks from conception to completion.

📝 Enhancement Note: The requirements emphasize a blend of core front-end engineering expertise and a nascent understanding of AI-specific UX challenges. The "enterprise UI frameworks" and "regulated enterprise environments" suggest a need for developers familiar with building robust, scalable, and compliant applications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of complex front-end applications developed for enterprise environments, highlighting scalability and maintainability.

• Demonstrate experience in integrating front-end components with backend APIs, providing clear architectural diagrams or code snippets.

• Include case studies of user interaction flow design, illustrating the process from conceptualization to final UI implementation.

• Present examples of how usability and accessibility standards were incorporated into designs and development.

Process Documentation:

• Highlight your process for translating system capabilities and AI functionalities into intuitive user workflows and interface designs.

• Detail your approach to UI testing and validation, including methodologies for ensuring component reliability and user experience quality.

• Document your experience in collaborating with product and engineering teams throughout the development lifecycle, emphasizing communication and feedback loops.

• Showcase your process for supporting the deployment and iteration of user-facing components, including monitoring and issue resolution.

📝 Enhancement Note: A strong portfolio demonstrating enterprise-level front-end development, API integration, and a thoughtful approach to UI/UX design for complex systems will be crucial. Evidence of contributions to design systems and an understanding of the full development lifecycle, including testing and production support, are highly valued.

💵 Compensation & Benefits

Salary Range: Based on Truist's typical compensation practices for a mid-level developer role in Charlotte, NC, with 3-5 years of experience, the estimated salary range is $90,000 - $125,000 annually.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance plans.

• Life Insurance and Accidental Death and Dismemberment Insurance.

• Tax-preferred Savings Accounts for healthcare and other expenses.

• 401k Plan with potential company match.

• Generous Paid Time Off: No less than 10 days of vacation (prorated) and 10 sick days (prorated) annually, plus paid holidays.

• Potential eligibility for Truist’s defined benefit pension plan, restricted stock units (RSUs), and/or a deferred compensation plan, depending on the specific position and division.

Working Hours: 40 hours per week, typically during the 1st shift (daytime). This role requires 5 days a week in the Charlotte (Downtown) Office, emphasizing close, in-person collaboration.

📝 Enhancement Note: Salary range is an estimate based on industry benchmarks for similar roles in Charlotte, NC, considering the 3-5 years of experience and the enterprise nature of Truist. Actual compensation will be determined by various factors including experience, skills, and internal equity. The benefits package is robust and typical for a large financial institution.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services. Truist operates as a leading financial services organization, offering a wide range of banking, lending, and investment services. This context implies a strong emphasis on security, compliance, reliability, and client trust in all technological development.

Company Size: Large enterprise, indicated by the extensive benefits package and structured delivery models. This size means opportunities for cross-functional collaboration and potential for career advancement, but also requires navigating larger organizational structures.

Founded: Truist was formed in 2019 through the merger of BB&T and SunTrust, bringing together a rich history and a forward-looking vision. This merger background suggests a dynamic environment focused on integration and innovation.

Team Structure:

• The AI UX/UI Developer will likely be part of a dedicated AI or Digital Transformation team, working within a broader engineering and product organization.

• The team structure is designed for cross-functional collaboration, with direct interaction between UI developers, AI engineers, product managers, and potentially UX researchers.

Methodology:

• The "Forge delivery model" is a key operational methodology, suggesting a structured, potentially standardized approach to software development and delivery, emphasizing governance, quality, and speed.

• Data analysis and insights will be crucial for understanding user behavior and the performance of AI-driven interfaces.

• Workflow planning and optimization strategies will be central to translating AI capabilities into user-friendly processes.

• Automation and efficiency practices will be leveraged to streamline development and deployment cycles.

Company Website: https://www.truist.com/

📝 Enhancement Note: Truist's position as a large financial institution means that technological development, especially with AI, will be approached with a strong emphasis on security, regulatory compliance, and robust, scalable solutions. The "Forge delivery model" is a proprietary term that likely signifies a structured, potentially agile-at-scale methodology.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level individual contributor, requiring 3-5 years of experience. It's a developer role focused on the front-end implementation of AI solutions, requiring a solid understanding of UI/UX principles and enterprise development practices.

Reporting Structure: The developer will report into a management structure within the engineering or product development organization. They will work closely with product managers and AI engineers, fostering a collaborative, project-driven reporting dynamic.

Operations Impact: This role directly impacts the usability and adoption of AI-driven systems within Truist. By creating intuitive interfaces, the developer enables broader access to advanced AI capabilities, driving efficiency, improving decision-making, and enhancing the client and employee experience. The success of AI initiatives hinges on effective user interaction, making this role critical to achieving business objectives.

Growth Opportunities:

• Skill Advancement: Deepen expertise in AI-specific UX/UI design, explore advanced front-end architectures, and gain proficiency in new enterprise UI frameworks and development tools.

• Specialization: Focus on specific areas within AI interface design, such as natural language processing (NLP) interfaces, agentic behavior visualization, or complex workflow automation UIs.

• Leadership Potential: Transition into Tech Lead roles, mentoring junior developers, overseeing UI architecture for AI projects, or moving into Product Management roles focused on AI-powered applications.

• Cross-functional Exposure: Gain deeper understanding of backend AI systems, data science principles, and business unit needs through continued collaboration.

📝 Enhancement Note: The growth path emphasizes specialization within AI-driven front-end development, moving towards technical leadership or product ownership within the AI/digital transformation space. The emphasis on enterprise environments and structured delivery models suggests a structured career progression within Truist.

🌐 Work Environment

Office Type: This is an on-site role requiring 5 days a week at the Charlotte (Downtown) Office. The environment is likely a modern corporate office setting designed for collaboration.

Office Location(s): 214 North Tryon Street, Charlotte, NC. This is a central downtown location, offering accessibility and proximity to urban amenities.

Workspace Context:

• The workspace is designed to foster close, in-person collaboration with engineering and product teams, facilitating rapid iteration and problem-solving.

• Access to standard office equipment and technology, including PC, keyboard, mouse, and potentially specialized development tools and environments.

• Opportunities for frequent interaction with colleagues, including team meetings, design reviews, and ad-hoc discussions to ensure alignment and efficiency.

Work Schedule: Standard 40-hour work week, typically during the 1st shift (daytime). While structured, enterprise roles often require flexibility to meet project deadlines or address urgent production issues.

📝 Enhancement Note: The strict on-site requirement underscores Truist's emphasis on in-person collaboration for AI development, likely to facilitate rapid prototyping, complex problem-solving, and strong team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and resumes, focusing on relevant experience in front-end development, UI/UX design, and any AI-specific exposure.

• Technical Interview(s): Expect in-depth technical assessments covering front-end technologies, JavaScript, UI frameworks, API integration, and problem-solving scenarios. This may include live coding exercises or pair programming sessions.

• Portfolio Review: A dedicated session to walk through your portfolio, discussing specific projects, your role, design decisions, technical implementation, and demonstrated impact. Be prepared to detail your process for building AI-related interfaces.

• Behavioral/Cultural Fit Interview: Assessment of collaboration skills, communication style, problem-solving approach, and alignment with Truist's values and the "Forge delivery model" environment.

• Final Interview: Potentially with senior leadership or key stakeholders to discuss strategic alignment and overall fit for the team.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest projects that best represent your skills in enterprise front-end development, UI/UX design, and ideally, any AI-related work.

• Focus on Impact: For each project, clearly articulate the problem you solved, your specific contributions, the technologies used, and the quantifiable impact or outcome achieved. For AI projects, explain how you translated complex logic into user-friendly experiences.

• Document Your Process: Be ready to discuss your design thinking, user flow creation, technical implementation choices, and how you handled challenges related to collaboration, deadlines, or technical constraints.

• Highlight AI Relevance: If you have direct experience with AI interfaces, explain the unique challenges and how you addressed them. If not, draw parallels from complex system UIs you've worked on.

• Prepare for Technical Deep Dives: Be ready to discuss code snippets, architectural decisions, and specific technical challenges encountered.

Challenge Preparation:

• Front-End Problem Solving: Practice coding challenges related to UI component development, state management, API consumption, and performance optimization.

• Design Thinking Scenarios: Prepare to discuss how you would approach designing a UI for a hypothetical AI feature, focusing on user needs and technical feasibility.

• Collaboration Scenarios: Think about examples of how you've collaborated with engineers and product managers to deliver complex features.

📝 Enhancement Note: The interview process will heavily weigh technical proficiency and the ability to articulate your design and development process through a curated portfolio. Demonstrating an understanding of enterprise development practices and a proactive approach to problem-solving will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Front-end Frameworks: Experience with enterprise-grade frameworks like React, Angular, or Vue.js is expected.

• JavaScript/TypeScript: Proficiency in modern JavaScript (ES6+) and potentially TypeScript for robust application development.

• HTML/CSS: Strong foundational knowledge for building and styling user interfaces.

• API Integration Tools: Familiarity with RESTful APIs, GraphQL, and tools for testing and interacting with them (e.g., Postman).

• Version Control: Git is a standard requirement for collaborative development.

Analytics & Reporting:

• Analytics Platforms: Experience with tools like Google Analytics, Adobe Analytics, or internal Truist analytics solutions for understanding user behavior.

• Dashboarding Tools: Familiarity with tools like Tableau, Power BI, or internal dashboarding solutions for visualizing UI performance and user engagement metrics.

CRM & Automation:

• Internal Systems: Awareness of how front-end applications integrate with core enterprise systems, including potential CRM, data platforms, or workflow automation engines used by Truist.

• Workflow Visualization Tools: Preferred experience with tools that help map and display complex processes or AI agent behaviors.

📝 Enhancement Note: While specific tools aren't listed, the emphasis on "enterprise UI frameworks" and "API integration" suggests a need for developers proficient in modern, scalable front-end stacks. Familiarity with data analytics and potential workflow visualization tools will be advantageous.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on understanding and meeting user needs through intuitive and accessible interface design.

• Collaboration: Emphasis on teamwork, open communication, and shared ownership across product, engineering, and business functions.

• Innovation: Driving forward with new technologies, particularly AI, and finding novel ways to solve complex problems.

• Quality & Reliability: Commitment to delivering robust, well-tested, and dependable software solutions, crucial in a financial services context.

• Efficiency: Adherence to structured delivery models like "Forge" to optimize development cycles and ensure timely delivery.

Collaboration Style:

• Cross-functional Integration: Expect to work daily with diverse teams, requiring strong communication skills to bridge technical and business perspectives.

• Process Review Culture: Active participation in code reviews, design critiques, and team retrospectives to foster continuous improvement.

• Knowledge Sharing: A culture that encourages sharing best practices, reusable components, and insights across the development community within Truist.

📝 Enhancement Note: Truist's culture likely values a blend of innovation (especially with AI) and the rigorous discipline required for financial services. Collaboration and a commitment to quality are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating AI Complexity: The primary challenge will be designing interfaces that make sophisticated AI capabilities understandable and actionable for users without deep technical knowledge.

• Balancing Innovation with Governance: Keeping pace with rapid AI advancements while adhering to enterprise standards, security, and regulatory compliance within Truist's structured environment.

• Cross-functional Alignment: Ensuring consistent user experience across various AI applications developed by different teams, requiring strong communication and adherence to shared design principles.

• Evolving AI Landscape: Staying current with the fast-changing field of AI and its implications for user interface design and interaction patterns.

Learning & Development Opportunities:

• AI UX Specialization: Opportunities to become a subject matter expert in designing user experiences for artificial intelligence and machine learning applications.

• Enterprise Architecture Exposure: Gaining in-depth knowledge of large-scale enterprise systems and integration patterns within a major financial institution.

• Formal Training: Potential access to internal and external training programs on AI, UX/UI best practices, new front-end technologies, and agile methodologies.

• Mentorship: Opportunities to learn from experienced AI engineers, product managers, and senior developers within Truist.

📝 Enhancement Note: The role presents a significant opportunity to pioneer user experiences for cutting-edge AI technologies within a stable, large enterprise, offering both technical challenges and structured growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a user interface for a complex system with many backend dependencies. How did you approach simplifying the user experience?" (Focus on process, stakeholder communication, and outcome.)

• "How would you go about designing an interface for a new AI feature that automates a specific business process? What key steps would you take, and who would you involve?" (Highlight user-centric design, collaboration, and understanding of AI capabilities.)

Company & Culture Questions:

• "What interests you about working with AI technologies at a financial institution like Truist?" (Research Truist's digital transformation initiatives and AI strategy.)

• "How do you approach collaboration with engineering and product teams to ensure successful feature delivery?" (Provide examples of proactive communication and problem-solving.)

Portfolio Presentation Strategy:

• Start with the "Why": For each project, clearly state the business problem or user need you addressed.

• Detail Your Role: Be specific about your contributions, especially if it was a team project.

• Showcase the "How": Walk through your design process, key technical decisions, and challenges overcome. Use visuals and code snippets where appropriate.

• Quantify the "What": Present metrics on user adoption, task completion rates, performance improvements, or any other measurable impact. For AI interfaces, emphasize how usability was improved.

• Connect to Truist: Briefly explain how your experience and skills align with the requirements of this AI UX/UI Developer role at Truist.

📝 Enhancement Note: Be prepared to discuss your design and development process in detail, demonstrating how you translate complex technical requirements (especially AI) into user-friendly interfaces within an enterprise context.

📌 Application Steps

To apply for this AI UX/UI Developer position:

• Submit your application through the Truist careers portal link provided.

• Tailor your resume: Highlight specific front-end development skills, enterprise UI framework experience, UI/UX design capabilities, and any exposure to AI/ML concepts or projects. Use keywords from the job description.

• Prepare your portfolio: Curate 2-4 strong projects that showcase your ability to build complex, enterprise-level front-end applications, integrate with APIs, and design intuitive user flows. Ensure you can clearly articulate your process and impact for each.

• Research Truist: Understand their business in financial services, their digital transformation efforts, and any publicly available information on their AI strategy.

• Practice your narrative: Be ready to articulate your experience, technical skills, and portfolio projects clearly and concisely, especially during an interview or portfolio review.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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