Product Designer - Electronic Data Capture and Participant Experience (f/m/x)

📍 Job Overview

Job Title: Product Designer - Electronic Data Capture and Participant Experience (f/m/x)

Company: D4L data4life gGmbH

Location: Berlin, Germany / Potsdam, Brandenburg, Germany

Job Type: Permanent employee (Full-time)

Category: Product Design / UX/UI Design (with a focus on HealthTech/SaaS Operations)

Date Posted: 2026-06-15

Experience Level: Mid-level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in shaping the future of D4L Collect, a critical platform for digital health studies, focusing on user-centric design for both participants and researchers.

• You will be instrumental in translating complex regulatory requirements and clinical standards into intuitive and compliant user experiences for electronic data capture (eCRF), electronic patient-reported outcomes (ePRO), and eConsent.

• The position requires a strong blend of design craft, user research methodologies, and an understanding of B2B SaaS environments, particularly within the regulated health technology sector.

• You will collaborate closely with product, engineering, and QA teams to develop and maintain a scalable design system, ensuring consistency and adherence to accessibility standards.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities heavily lean into UX/UI design with a specific application in health-tech operations. The emphasis on eCRF, ePRO, and regulatory compliance positions this role as crucial for the operational efficiency and data integrity of clinical studies. This is not a typical B2C product design role; it requires a deep understanding of the operational workflows and constraints within clinical research.

📈 Primary Responsibilities

• Lead the end-to-end design process for key features of D4L Collect, including participant mobile experiences, clinician data entry interfaces (eCRF), and validated electronic patient-reported outcome (ePRO) modules.

• Translate multi-year product ambitions and complex regulatory requirements (e.g., GDPR, HIPAA, CDASH) into user flows, wireframes, interactive prototypes, and high-fidelity visual designs.

• Conduct and leverage user research, including discovery interviews, usability testing, and concept evaluations with diverse user groups (participants, clinicians, study coordinators, researchers) to inform design decisions and drive product strategy.

• Design accessible interfaces that meet or exceed WCAG 2.1 AA standards, ensuring a seamless and inclusive experience for all users, including those with disabilities.

• Develop and maintain a consistent and scalable design system, collaborating with engineering to ensure its effective implementation across the D4L Collect platform.

• Partner closely with Product Managers, Engineers, and QA teams to ensure the successful delivery of high-quality, user-centered features within an agile development framework (Scrum/Kanban).

• Advocate for user needs and design best practices within cross-functional teams, effectively communicating design rationale and trade-offs in prioritization discussions.

• Design intuitive workflows for data entry, review, and management of clinical trial data, ensuring compliance and operational efficiency for study sites and sponsors.

📝 Enhancement Note: The responsibilities highlight a significant operational impact. Designing efficient eCRF and ePRO systems directly impacts the speed and accuracy of data collection, which is critical for clinical trial operations. The emphasis on regulatory compliance and accessibility further underscores the operational rigor required for this role.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Cognitive Science, Psychology, Communication Design, or a related field; or equivalent practical experience demonstrated through a strong portfolio. Experience:

• Minimum of 2+ years of experience in product design, UX design, or UX/UI design.

• Experience designing within B2B SaaS, two-sided platforms, or regulated digital health solutions is essential.

• Direct experience designing for clinical research software (e.g., Electronic Data Capture (EDC), ePRO/eCOA, eConsent, patient registry, or sensor-based study platforms) used by investigators, sponsors, study sites, or patients is a significant plus. Required Skills:

• Strong Design Craft: Proficiency in the full design lifecycle, including user research, exploration, interaction design, visual design, prototyping, and system design.

• Prototyping & Design Tools: Advanced proficiency in Figma or similar industry-standard design and prototyping tools.

• Design Systems: Fluency in building, maintaining, and applying design systems to ensure product consistency and scalability.

• User Research: Demonstrated experience with qualitative and quantitative research methods, including user interviews, usability testing, and concept evaluations.

• Accessibility: Proven attention to detail regarding accessibility standards (WCAG 2.1 AA minimum) in shipped work.

• English Fluency: Excellent verbal and written communication skills in English.

Preferred Skills:

• Working understanding of HIPAA and/or GDPR as they apply to clinical trials.

• Experience designing for regulated environments with a focus on compliance and audit trails.

• Familiarity with clinical data standards such as CDASH.

• Experience translating complex clinical standards and validated instruments into user-friendly interfaces.

• German language proficiency at B2 level or higher.

• Experience with sensor data collection and multimodal data capture (sound, images, video).

📝 Enhancement Note: The experience requirements are specific to regulated health-tech, emphasizing that candidates with experience in clinical research software or similar highly regulated B2B SaaS environments will have a distinct advantage. The emphasis on accessibility and research methods highlights the need for a user-centric approach within a rigorous operational context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive case studies demonstrating your end-to-end product design process, from initial research and conceptualization to final design and iteration.

• Highlight projects that involved complex problem-solving, user research, and the creation of scalable design systems or interaction patterns.

• Include examples of designs that address regulatory constraints, accessibility requirements (WCAG 2.1 AA), or compliance needs, demonstrating an understanding of these critical operational aspects.

• Present designs for B2B SaaS products, digital health solutions, or platforms with similar user complexities, showcasing your ability to design for diverse user groups (e.g., clinicians, researchers, patients).

• Clearly articulate your role, the challenges faced, the solutions developed, and the measurable impact of your design decisions, focusing on efficiency, usability, or compliance improvements. Process Documentation:

• Demonstrate a systematic approach to design, including how you define problems, conduct user research, generate design solutions, and validate them with users and stakeholders.

• Illustrate your process for creating and maintaining design systems, including component libraries, style guides, and documentation.

• Show how you integrate user feedback and data into your design process, particularly in iterative design cycles.

• Provide examples of how you collaborate with engineering and product teams, including handoff processes and ongoing design support.

📝 Enhancement Note: The portfolio should not just be a collection of pretty screens but a demonstration of a structured, user-centered design process applied within a regulated operational context. Case studies that highlight improvements in data integrity, user efficiency, or compliance are highly valued for this role.

💵 Compensation & Benefits

Salary Range:

• Based on regional market data for mid-level Product Designers in Berlin, Germany, with experience in HealthTech/SaaS, a competitive salary range of €60,000 - €80,000 annually is estimated. This range accounts for the specialized nature of the role, the required experience, and the cost of living in Berlin. Benefits:

• Private Supplementary Health Insurance: Enhanced medical coverage beyond statutory requirements.

• Public Transport Ticket: Contribution towards commuting costs, promoting sustainable transportation.

• 30 Days of Vacation: Generous paid time off for work-life balance.

• Flexible Working Models: Options for hybrid work arrangements, allowing for a blend of office and remote work.

• Work From Home Option: Flexibility to work remotely as part of the hybrid arrangement.

• Permanent Employment Contract: Long-term job security with an unlimited contract.

Working Hours:

• Standard full-time working hours are approximately 40 hours per week. The company offers flexible working models, suggesting a degree of autonomy in structuring the workday, which is beneficial for deep work and focused design tasks.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for similar roles in Berlin, Germany. The benefits package is comprehensive, emphasizing work-life balance and employee well-being, which are attractive aspects for professionals in specialized design roles within the tech sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Non-profit (HealthTech, Digital Health, Data Science, Research Software)

Company Size: Small to Medium-sized (Likely 50-200 employees, based on typical gGmbH structures and international team mentions)

Founded: 2017

Team Structure:

• The design team is small and collaborative, with the candidate partnering closely with an existing Product Designer.

• Cross-functional collaboration is central, involving close work with Product Managers, Engineers (operating in Scrum/Kanban), QA, and regulatory specialists.

• The company has an international team distributed across multiple locations (Potsdam, Berlin, Singapore), indicating a global perspective and diverse working environment. Methodology:

• Agile Development: Engineering teams utilize Scrum or Kanban methodologies, requiring designers to adapt and integrate into these iterative processes.

• User-Centered Design: A strong emphasis on understanding and incorporating user feedback through regular research and testing is core to the design approach.

• Data-Driven Decisions: While design-focused, the role requires leveraging user evidence and data to inform design and prioritization.

• Compliance Focus: Designing within regulated environments necessitates a methodical approach to ensure adherence to standards like GDPR and HIPAA.

Company Website: https://data4life.care/

📝 Enhancement Note: D4L data4life gGmbH operates in the innovative but highly regulated space of digital health and research software. The "gGmbH" designation indicates a non-profit legal structure, often implying a mission-driven culture focused on social impact. The company's founding by the Hasso Plattner Foundation suggests a strong backing and a commitment to advancing health research through technology.

📈 Career & Growth Analysis

Operations Career Level: This role is a mid-level Product Designer position, focusing on the execution and design ownership of specific product areas within D4L Collect. It requires a solid foundation in design principles and the ability to work autonomously on defined features.

Reporting Structure: The Product Designer will likely report to a Head of Product, Design Lead, or a Senior Product Manager, working closely alongside another Product Designer. Collaboration extends across product, engineering, and QA departments.

Operations Impact: This role has a direct impact on the operational efficiency and effectiveness of digital health studies. Well-designed Electronic Data Capture (EDC) and ePRO systems reduce errors, speed up data collection, improve data quality, and ensure regulatory compliance, all of which are critical operational outcomes for clinical research sponsors and sites.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in designing for regulated health-tech, accessibility, and complex data capture systems.

• Design Leadership: Potential to grow into a senior design role, leading design initiatives, mentoring junior designers, and contributing more significantly to product strategy.

• Cross-Functional Exposure: Gain valuable experience working within agile development teams and understanding the nuances of clinical research operations, regulatory affairs, and data science.

• Impactful Projects: Contribute to projects with a significant social impact in the healthcare sector, working with leading partners.

📝 Enhancement Note: The growth trajectory for a Product Designer in this specialized field often involves moving towards Senior Product Designer roles, Design Lead positions, or even transitioning into Product Management roles with a strong UX focus, particularly within health-tech. The emphasis on operations means that understanding and improving clinical trial processes becomes a transferable skill.

🌐 Work Environment

Office Type: The company operates from physical office locations in Berlin and Potsdam, offering a hybrid work model. This implies a professional office environment designed for collaboration and focused work.

Office Location(s):

• Berlin: Charlottenstraße 13, 10969 Berlin, Germany.

• Potsdam: Rudolf-Breitscheid-Straße 187, 14482 Potsdam, Germany.

These locations provide access to the vibrant tech and research ecosystems in the Berlin-Brandenburg region.

Workspace Context:

• Collaborative Environment: The hybrid model encourages in-person collaboration for key design sprints, workshops, and team meetings, fostering strong working relationships.

• Tools & Technology: Access to modern design tools (Figma), collaboration platforms, and potentially specialized software for health data management.

• Team Interaction: Opportunities for regular interaction with fellow designers, product managers, and engineers, promoting knowledge sharing and collective problem-solving.

Work Schedule:

• Full-time position with flexible working models, including the option to work from home. This flexibility is designed to support deep work and accommodate individual work preferences while ensuring team alignment through planned office days.

📝 Enhancement Note: The hybrid nature of the role is a key aspect of the work environment. Candidates should be comfortable splitting their time between office-based collaboration and remote work, ensuring they can effectively contribute to both individual design tasks and team-based problem-solving sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, CV, motivation letter, and crucially, your portfolio. This stage assesses your foundational skills, experience, and alignment with the role's core requirements.

• Design Challenge/Portfolio Review: A deeper dive into your portfolio, potentially involving a presentation of your work or a specific design exercise. Expect to discuss your design process, rationale, and how you approach complex problems, especially those involving user research and regulated environments.

• Team Interviews: Meetings with product managers, engineers, and fellow designers to assess your collaboration style, communication skills, and cultural fit. Discussions may focus on your understanding of agile development and user-centered design principles.

• Final Interview: Potentially with senior leadership, focusing on strategic thinking, long-term vision, and your potential contribution to Data4Life's mission.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio with clear case studies, each detailing the problem statement, your role, the design process, your contributions, the challenges, and the outcomes/impact.

• Showcase Process over Polish: While visual polish is important, prioritize demonstrating your thought process, research methodologies, and problem-solving skills. Explain why you made certain design decisions.

• Highlight Relevant Experience: Emphasize projects related to B2B SaaS, health-tech, regulated environments, accessibility, or complex data workflows. If you have specific experience with EDC, ePRO, or similar systems, make it prominent.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved user task completion time, reduced error rates, increased user satisfaction).

• Accessibility & Compliance: If you have designed with WCAG standards or regulatory requirements in mind, explicitly call this out with examples.

Challenge Preparation:

• Anticipate Design Exercises: Be prepared for exercises that might involve analyzing an existing interface, proposing solutions for a given user problem, or sketching out user flows for a new feature within the D4L Collect domain.

• Focus on Process: For any challenge, articulate your approach, the questions you would ask, the research you would conduct, and how you would iterate based on feedback.

• Think Operationally: Consider the constraints and operational implications of your design solutions, especially regarding data integrity, compliance, and user workflows.

📝 Enhancement Note: The portfolio is the most critical component of the application. For this role, it needs to demonstrate not just good design skills but also an understanding of the unique operational and regulatory challenges within health-tech. Be prepared to discuss how your designs contribute to data accuracy, compliance, and efficient study conduct.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, prototyping, and design system development. Proficiency is essential.

• Prototyping Tools: Beyond Figma, experience with other prototyping tools might be beneficial for specific use cases.

Analytics & Reporting:

• While not a direct analytics role, understanding how to interpret user behavior data from analytics platforms (e.g., from Amplitude, Mixpanel, or similar) to inform design decisions is valuable.

• Experience with A/B testing frameworks and interpreting results to optimize designs. CRM & Automation:

• Not directly applicable to the core design role, but familiarity with how CRM systems and workflow automation tools impact user experience in B2B contexts can be advantageous. Other Relevant Tools/Concepts:

• Design System Tools: Experience with tools or methodologies for managing design systems.

• Collaboration Tools: Familiarity with tools like Jira, Confluence, Slack for team communication and project management.

• User Research Platforms: Tools for conducting remote usability tests or surveys.

📝 Enhancement Note: The emphasis is heavily on design and prototyping tools like Figma. While direct experience with CRM or automation tools isn't listed as a primary requirement, an understanding of how these systems influence the user experience in a B2B SaaS context is a plus. The role requires proficiency in tools that support a robust design process.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to making the world a healthier place through technology and research. This implies a desire to contribute to meaningful work.

• User-Centricity: A core value of ensuring the software truly works for the people who use it, from participants to clinicians and researchers.

• Collaboration & Inclusivity: Fostering a diverse, interdisciplinary, and international team environment that values equal opportunities and encourages everyone to be themselves. They are signatories of the Charta der Vielfalt.

• Data Integrity & Compliance: A fundamental requirement for operating in the health-tech space, ensuring data is captured and handled securely, reliably, and in compliance with regulations.

• Innovation & Continuous Improvement: Driving the next chapter of D4L Collect, which involves continuous development and enhancement of the platform.

Collaboration Style:

• Cross-functional Partnership: Designers work shoulder-to-shoulder with product, engineering, and QA, participating in agile ceremonies and contributing to shared goals.

• Open Communication: Encouraged to bring user evidence into design and prioritization conversations, fostering a culture of constructive feedback and evidence-based decision-making.

• Knowledge Sharing: Working in an international, interdisciplinary team likely promotes sharing of best practices and diverse perspectives.

• Process Experimentation: While engineering uses Scrum/Kanban, the design process itself is expected to be iterative and adaptable, with a focus on continuous improvement.

📝 Enhancement Note: The company culture appears to be a blend of a mission-driven non-profit and a tech-focused organization. Candidates who value social impact, enjoy collaborative environments, and are comfortable working within regulated sectors will find this culture appealing. The emphasis on diversity and inclusion is a strong indicator of their workplace values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Regulatory Constraints: Designing intuitive and engaging experiences while strictly adhering to complex regulations (GDPR, HIPAA, CDASH) and clinical validation requirements.

• Designing for Diverse Users: Catering to the distinct needs and technical proficiencies of participants (often non-technical), clinicians, and researchers, all within the same platform.

• Scalability of Design Systems: Ensuring the design system can support the evolving complexity of D4L Collect, including new data modalities and clinical features, while maintaining consistency.

• Cross-Location Collaboration: Effectively collaborating with international teams (Singapore) and across different functional groups (product, engineering, regulatory) requires strong communication and asynchronous work strategies.

• Translating Ambition into Reality: Taking multi-year product roadmaps and breaking them down into actionable design sprints that deliver tangible value incrementally.

Learning & Development Opportunities:

• Specialization in HealthTech Design: Deepen expertise in designing for regulated industries, clinical research, and digital health solutions.

• Accessibility Expertise: Become a go-to person for accessibility best practices within the design team and across the organization.

• Design System Mastery: Contribute to and potentially lead the evolution of a complex design system serving a critical platform.

• User Research Acumen: Hone advanced user research skills, particularly in recruiting and conducting studies with specific patient populations and clinical professionals.

• Exposure to Clinical Standards: Gain practical knowledge of CDASH, ePRO instruments, and other clinical data standards.

📝 Enhancement Note: The challenges are significant but offer substantial growth. Successfully navigating the intersection of user experience, regulatory compliance, and operational efficiency in health-tech is a highly sought-after skill set.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with strict regulatory requirements. How did you approach it, and what was the outcome?" (Focus on your process, compromise, and problem-solving).

• "How would you approach designing an eConsent flow for a clinical trial that needs to be understood by participants with varying levels of digital literacy?" (Demonstrate user research, iterative design, and accessibility considerations).

• "Walk us through your process for designing a new feature for D4L Collect, from initial concept to implementation. What research would you conduct? Who would you involve?" (Emphasize your structured approach, collaboration, and user-centricity). Company & Culture Questions:

• "What interests you about Data4Life's mission and our work in digital health research?" (Show genuine interest in the company's social impact and domain).

• "How do you see yourself contributing to our diverse and international team culture?" (Highlight your collaborative spirit and inclusivity).

• "Describe a project where you had to advocate for design decisions based on user data or research findings. How did you present your case?" (Showcase your ability to influence stakeholders with evidence). Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the problem, the journey, the solution, and the impact.

• Emphasize Your Role: Clearly articulate your specific contributions and the design decisions you owned.

• Show, Don't Just Tell: Use visuals and prototypes to illustrate your design solutions. Explain the why behind your choices.

• Highlight Operational Relevance: For this role, explicitly connect your design choices to improvements in data quality, user efficiency, compliance, or participant experience within a study context.

• Be Prepared for Deep Dives: Expect detailed questions about your process, tools, and the rationale behind specific design elements.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of user-centered design principles applied within a regulated, operational context. Be ready to articulate your process, justify your design decisions with evidence, and show how you collaborate effectively with technical and product teams.

📌 Application Steps

To apply for this Product Designer position:

• Submit your complete application through the provided link on the Personio careers portal. Ensure all required documents are attached, including your CV, a letter of motivation, your complete portfolio, your salary expectations, and your earliest possible starting date.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate experience in B2B SaaS, health-tech, regulated environments, accessibility (WCAG 2.1 AA), and user research. Showcase your process for designing complex workflows and data capture systems.

• Resume Optimization: Ensure your resume clearly articulates your experience with product design, UX/UI, Figma, design systems, and user research. Quantify achievements where possible and use keywords relevant to the job description.

• Interview Preparation: Thoroughly review common product design interview questions, focusing on behavioral questions related to collaboration, problem-solving, and design process. Prepare to present your portfolio effectively, emphasizing your contributions and the impact of your designs, particularly in operational or compliance contexts.

• Company Research: Deeply research D4L data4life gGmbH's mission, products (especially D4L Collect), and company values. Understand their commitment to diversity and their role in advancing digital health research. Be prepared to discuss how your skills and passion align with their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.