962 - Product Designer (Conversational Experiences) · Senior · Remoto · LATAM

📍 Job Overview

Job Title: Product Designer (Conversational Experiences) · Senior · Remoto · LATAM

Company: Darwoft

Location: LATAM (Remote)

Job Type: Contractor

Category: Product Design / UX Design / Conversational AI

Date Posted: 2026-04-14

Experience Level: Senior

Remote Status: 100% Remote

🚀 Role Summary

• Spearhead the design and execution of innovative conversational user experiences, primarily for AI-powered WhatsApp chatbots within the Fintech sector.

• Drive the evolution of conversational interfaces across multiple platforms including mobile, web, and messaging applications, ensuring a cohesive and intuitive user journey.

• Champion a user-centric design approach by validating concepts and design decisions through rigorous qualitative feedback and user research.

• Foster strong cross-functional partnerships with engineering, product management, and data analysis teams to collaboratively define product vision and UX strategy.

• Contribute to the development and maintenance of a robust design system, ensuring consistency and quality across all product touchpoints.

📝 Enhancement Note: This role is specifically for a "Product Designer (Conversational Experiences)" within a Fintech project (Félix Pago) leveraging AI and blockchain. The emphasis on conversational AI and WhatsApp chatbots indicates a specialized UX design focus. The contractor status with payment in USD and potential stock options suggests a performance-driven role with significant upside.

📈 Primary Responsibilities

• Lead the end-to-end design and iterative development of new products and user experiences for advanced conversational interfaces.

• Partner with the Lead Product Designer to strategically evolve and enhance conversational interactions on platforms like WhatsApp, as well as mobile and web applications.

• Conduct and leverage qualitative user feedback and dedicated user research to rigorously validate product ideas and design decisions.

• Collaborate closely with engineering, product managers, and data analysts to define product roadmaps, refine UX strategies, and ensure alignment with business objectives.

• Actively contribute to the growth and upkeep of the company's design system and comprehensive documentation to ensure design cohesion and scalability across the entire product portfolio.

• Take ownership of the complete product development lifecycle, effectively prioritizing multiple concurrent assignments and consistently delivering high-quality creative output within demanding timelines.

• Play a key role in shaping the future of the Design team, including participation in the hiring process for new design talent.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role with significant ownership. The emphasis on "leading the design and execution," "partnering to evolve," and "owning the end-to-end process" underscores the expectation for autonomy and strategic contribution. The involvement in shaping team culture and hiring points to a leadership potential within the design function.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for senior design roles.

Experience: 4+ years of professional experience in consumer product design, with a demonstrable track record of end-to-end project ownership.

Required Skills:

• Minimum of 4 years of dedicated experience in consumer product design.

• Native or near-native proficiency in Spanish and Advanced English (C1 level or higher) for professional communication and collaboration.

• Advanced proficiency in Figma, including expertise in prototyping, leveraging collaborative features, and utilizing plugins to enhance workflow efficiency.

• AI-Native Workflow: Demonstrated comfort and practical experience using AI-powered tools such as v0, Cursor, Claude Code, or other Large Language Models (LLMs) to accelerate prototyping, iterate on design components, and effectively stress-test conversational flows.

• Strong mobile-first design experience, with a proven history of leading at least two mobile projects from conception through to successful launch.

• Proven ability to collaborate effectively with Product Managers and Engineering teams, influencing product requirements and strategy through compelling design solutions.

• Experience in contributing to, or establishing, design systems and reusable component libraries to ensure design consistency and efficiency.

• Portfolio Requirement: A robust and comprehensive portfolio showcasing strong problem-solving capabilities, exceptional design caliber, and a clear understanding of user-centered design principles. A direct link and password (if applicable) must be provided with the application.

Preferred Skills:

• Specific, hands-on experience designing for modern conversational AI products and platforms.

• Foundational knowledge and practical application of User Experience (UX) Research methodologies.

• Familiarity with Content Strategy principles and their application in product design.

📝 Enhancement Note: The "AI-Native Workflow" requirement is a significant differentiator, indicating a forward-thinking approach to design tools and processes. The emphasis on native Spanish and advanced English is critical for LATAM-based roles collaborating with US/Mexico City time zones. The portfolio requirement is paramount and must clearly showcase relevant project experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 2+ end-to-end consumer product design projects, with at least one focused on mobile applications.

• Clearly articulate the problem statement, user research insights, design process, key decisions, and final outcomes for each project.

• Demonstrate proficiency in Figma, including interactive prototypes and design system components.

• Highlight experience collaborating with cross-functional teams (PM, Engineering) and how design influenced product strategy.

Process Documentation:

• Illustrate the process of user research and validation, detailing methods used and how insights informed design iterations.

• Detail the workflow for contributing to or building a design system, including component creation, documentation, and implementation guidelines.

• Present examples of how design decisions were made and justified, particularly in complex conversational flows or AI-driven interactions.

• Document the process of working within tight deadlines and managing multiple design assignments simultaneously.

📝 Enhancement Note: The portfolio is the most critical component for this role. It needs to explicitly demonstrate experience with conversational AI, mobile design, Figma proficiency, and the integration of AI tools into the design process. The emphasis on end-to-end ownership and collaboration with cross-functional teams is also key.

💵 Compensation & Benefits

Salary Range: As this is a contractor role with payment in USD, the compensation will be competitive and project-dependent. Based on similar Senior Product Designer roles with AI/Conversational AI specialization in LATAM, a range of $3,500 - $6,000 USD per month is a reasonable estimate, depending on experience and specific project scope.

Benefits:

• Contractor agreement with payment denominated in USD.

• 100% remote work flexibility.

• Initial stock options grant, offering equity participation in the company's growth.

• Annual performance bonus, tied to individual and company achievements.

• Unlimited Paid Time Off (PTO), promoting work-life balance.

• Observance of Argentine public holidays.

• Access to professional learning platforms for continuous skill development.

• Opportunities for English language classes to further enhance communication skills.

• Participation in a referral program for additional benefits.

Working Hours: The role requires full-time dedication (approximately 40 hours per week) with a focus on overlapping with US/Mexico City time zones. This ensures effective collaboration with international teams.

📝 Enhancement Note: The salary range is an estimation based on industry benchmarks for senior remote contract roles in LATAM, particularly those requiring specialized skills like AI and conversational design. The benefits package, especially stock options and performance bonuses, indicates a desire for long-term engagement and performance alignment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Development / IT Services / Fintech (Project-specific)

Company Size: Darwoft is a software factory that likely employs a moderate to large number of professionals, indicated by their ability to serve international clients and provide staff augmentation.

Founded: The founding date is not explicitly stated, but the company's focus on custom solutions and staff augmentation suggests an established presence in the software development market.

Team Structure:

• The Product Design team is growing and aims to build a world-class UX function. It will likely consist of a Lead Product Designer and senior/mid-level designers.

• Collaboration is expected with Product Managers, Engineers, and Data Analysts, indicating a cross-functional, agile team structure.

Methodology:

• Data-driven decision-making is implied through collaboration with data analysts.

• Agile methodologies are likely employed given the focus on iterative development and cross-functional teams.

• A strong emphasis on technical quality and user-centric design is evident.

Company Website: www.darwoft.com

📝 Enhancement Note: Darwoft positions itself as a supportive employer focused on technical excellence and strong relationships. The "people-first" culture, combined with the project's mission in Fintech, suggests an environment that values both professional growth and meaningful work.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, implying a high degree of autonomy, strategic input, and ownership over design initiatives. The expectation is for the individual to lead design efforts, mentor junior team members (potentially), and influence product direction.

Reporting Structure: The Product Designer will likely report to a Lead Product Designer or a Head of Design, and will collaborate closely with Product Managers and Engineering leads.

Operations Impact: The Product Designer will have a direct impact on the user experience of Félix Pago's core remittance product, which is powered by AI and conversational interfaces. Success in this role will directly influence user adoption, engagement, and the overall success of the Fintech platform, contributing significantly to revenue generation and customer satisfaction.

Growth Opportunities:

• Skill Specialization: Deepen expertise in conversational AI design, UX research, and design systems for cutting-edge Fintech products.

• Leadership Potential: Opportunity to shape the design team's culture, contribute to hiring, and potentially grow into a Lead Designer role as the team expands.

• Strategic Influence: Gain experience influencing product strategy for a hyper-growth, well-funded Series B company, with potential for stock options to benefit from company success.

• Cross-functional Mastery: Enhance skills in collaborating with diverse international teams (US, Mexico City, Spain) across different functions.

📝 Enhancement Note: This role offers substantial growth potential beyond individual contribution, with opportunities for leadership and strategic impact within a rapidly scaling Fintech startup. The stock options are a significant incentive for long-term commitment and contribution to the company's success.

🌐 Work Environment

Office Type: 100% Remote. This offers maximum flexibility and eliminates the need for daily commutes.

Office Location(s): The role is based in LATAM, allowing candidates from across the region to apply. Specific overlap is required with US/Mexico City time zones.

Workspace Context:

• Candidates will work from their own dedicated home office setup, ensuring productivity and comfort.

• Access to modern design tools, particularly Figma, and potentially AI-powered design software, will be standard.

• The remote environment fosters asynchronous and synchronous collaboration, requiring strong communication and organizational skills.

• Expect a dynamic, fast-paced startup environment focused on innovation and rapid iteration, common in Series B Fintech companies.

Work Schedule: Full-time (approx. 40 hours/week) with flexibility, provided there is adequate overlap with US/Mexico City time zones for essential meetings and collaboration. The company observes Argentine public holidays.

📝 Enhancement Note: The 100% remote nature is a key perk, but the requirement for time zone overlap is crucial for effective collaboration. Candidates should be comfortable with a fast-paced, startup-like environment, even within a contract role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio will be conducted. Ensure your portfolio directly addresses the requirements, especially conversational AI and Figma proficiency.

• Technical Interview: Expect a deep dive into your design process, problem-solving skills, and experience with conversational AI and mobile design. You may be asked to walk through specific projects in your portfolio.

• Design Challenge/Case Study: A practical exercise or a detailed case study presentation from your portfolio focusing on a conversational experience problem. This will assess your approach to user research, ideation, prototyping, and iteration.

• Cross-functional Interview: Meet with Product Managers and Engineers to assess collaboration style, communication skills, and ability to integrate design into the broader product development lifecycle.

• Cultural Fit/Hiring Manager Interview: Discussion about your motivations, career goals, and how you align with Darwoft's "people-first," collaborative culture.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best showcase your skills in conversational AI, mobile design, and Figma. Prioritize projects where you had end-to-end ownership.

• Tell a Story: For each project, clearly articulate the problem, your role, the process (research, ideation, design, testing), key decisions, and the impact/outcomes. Use visuals effectively.

• Highlight AI Integration: Explicitly detail how you used AI-powered tools (v0, Cursor, Claude Code, LLMs) to enhance your design process or outcomes.

• Showcase Figma Mastery: Demonstrate complex prototyping, component creation, and collaborative features used within Figma.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

Challenge Preparation:

• Understand Conversational AI: Familiarize yourself with common AI chatbot interaction patterns, best practices for conversational UX, and the specific challenges of designing for platforms like WhatsApp.

• Prepare Case Studies: Have 1-2 detailed case studies ready from your portfolio that align with the role's requirements, focusing on problem-solving and impact.

• Articulate Your Process: Be ready to explain your design process clearly and concisely, emphasizing how you incorporate user feedback and data.

• Ask Insightful Questions: Prepare questions about the team, project roadmap, design challenges, and company culture to demonstrate your engagement and interest.

📝 Enhancement Note: The interview process is designed to thoroughly assess both technical design skills and collaborative capabilities. The portfolio is the primary tool for demonstrating these, so candidates must prepare it meticulously to align with the specific requirements of this conversational AI-focused role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, prototyping, and collaborative workflows. Proficiency in advanced features, plugins, and design system management is expected.

• AI-Powered Design Tools: Experience with tools like v0, Cursor, Claude Code, or other LLMs for accelerating prototyping, generating design variations, and testing conversational flows.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial.

Analytics & Reporting:

• User Research Platforms: Tools for conducting qualitative interviews, usability testing, and gathering feedback (e.g., UserTesting.com, Maze, Lookback).

• Data Analysis Tools: While not a direct requirement for the designer, understanding how to interpret data from tools like Amplitude, Mixpanel, or Google Analytics will be crucial for informed design decisions and demonstrating impact.

CRM & Automation:

• Project Management Tools: Familiarity with tools like Jira, Asana, Trello for managing design tasks and workflows.

• Communication Platforms: Slack, Microsoft Teams for team collaboration and asynchronous communication.

📝 Enhancement Note: The explicit mention of "AI-Native Workflow" and specific tools like v0 and Cursor highlights a cutting-edge technological focus. Candidates should be prepared to discuss their experience and comfort level with these emergent AI design technologies.

👥 Team Culture & Values

Operations Values:

• Technical Quality: A strong emphasis on building high-impact digital products with technical excellence.

• Long-term Relationships: Both with clients and internal team members, fostering a collaborative and supportive environment.

• Collaborative Mindset: Working together across functions and time zones to achieve shared goals.

• Human Proximity: Balancing technical expertise with a focus on people and genuine connection.

• User-Centricity: A commitment to understanding and serving the needs of the target user, particularly underserved communities.

Collaboration Style:

• Cross-functional Integration: Close partnerships with Engineering, Product Management, and Data Analysts to ensure seamless product development.

• Agile & Iterative: A willingness to adapt, iterate based on feedback, and work efficiently within fast-paced project cycles.

• Open Communication: Expect regular communication via Slack, video calls, and documentation to keep all stakeholders informed and aligned.

• Global Team Dynamics: Experience working effectively with individuals across different geographical locations and time zones.

📝 Enhancement Note: The company culture emphasizes a strong balance between technical rigor and genuine human connection. The collaborative nature, especially with international teams, requires proactive communication and adaptability.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Conversational AI: The nuances of designing intuitive and effective conversational interfaces, especially on platforms like WhatsApp, present unique UX challenges.

• AI Tool Integration: Effectively leveraging new and evolving AI-powered design tools to genuinely enhance workflows rather than simply adopting them.

• Cross-Time Zone Collaboration: Ensuring seamless communication and project continuity across different time zones (LATAM, US, Spain).

• Rapid Growth Environment: Adapting to the fast-paced nature of a Series B startup, requiring agility and the ability to deliver under pressure.

Learning & Development Opportunities:

• Specialized AI Design Skills: Gaining deep expertise in designing for advanced AI applications and conversational interfaces.

• Fintech Domain Knowledge: Developing a strong understanding of the Fintech industry, remittances, and blockchain technology.

• Design System Expansion: Contributing to the growth and sophistication of a design system for a rapidly scaling product.

• Leadership Exposure: Opportunities to influence design strategy, mentor colleagues, and participate in team building.

📝 Enhancement Note: This role is ideal for a designer looking to specialize in the rapidly growing field of conversational AI and willing to embrace the challenges and opportunities of a fast-paced Fintech startup environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a challenging conversational experience you designed. What were the key problems, your approach, and the outcome?" (Focus on problem-solving, process, and impact).

• "How do you balance user needs with business objectives when designing for a product like Félix Pago?" (Demonstrate strategic thinking and user advocacy).

• "Walk me through a project where you used AI-powered design tools. What were the benefits and limitations?" (Showcase your proactive adoption of new technologies).

Company & Culture Questions:

• "What interests you about Félix Pago's mission to serve Latino immigrants?" (Connect your passion to the company's purpose).

• "How do you contribute to a positive and collaborative team culture, especially in a remote setting?" (Highlight your teamwork and communication skills).

Portfolio Presentation Strategy:

• Concise Storytelling: For each project, aim for a 5-7 minute overview, focusing on the problem, your role, key decisions, and quantifiable results.

• Visual Clarity: Use high-fidelity mockups, prototypes, and clear diagrams to illustrate your design process and final solutions.

• Highlight AI Tools: Explicitly point out where and how AI tools were used in your workflow and the impact they had.

• Interactive Walkthrough: Be prepared to navigate your Figma prototypes live, explaining interactions and design choices.

• Focus on Impact: Emphasize the "so what?" – how your designs solved problems, improved user experience, or contributed to business goals.

📝 Enhancement Note: Preparation should heavily focus on showcasing experience with conversational interfaces, AI tools, and mobile design, backed by strong portfolio examples and the ability to articulate your process and impact clearly.

📌 Application Steps

To apply for this Product Designer position:

• Visit the provided careers page URL and submit your application through Darwoft's ATS.

• Customize Your Portfolio: Ensure your portfolio prominently features projects demonstrating experience with conversational AI, mobile design, Figma proficiency, and the use of AI-powered design tools. Clearly label your role and contributions.

• Tailor Your Resume: Highlight keywords such as "Product Designer," "Conversational AI," "Figma," "UX Research," "Design Systems," "Mobile Design," and "AI-Native Workflow." Quantify achievements where possible.

• Prepare Your Narrative: Be ready to articulate your design process, problem-solving approach, and experience with cross-functional collaboration during interviews.

• Research Félix Pago & Darwoft: Understand the company's mission, the project's goals within Fintech, and Darwoft's culture to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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