Web and Digital Interface Designer (WDD2) – Mid

📍 Job Overview

Job Title: Web and Digital Interface Designer (WDD2) – Mid

Company: Alakaʻi Services and Poehana Group, Inc. (ASG)

Location: Norfolk, Virginia, United States

Job Type: Full-Time

Category: Web Design & Digital Operations

Date Posted: May 13, 2026

Experience Level: Mid-Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on providing essential web design, digital content management, and user interface (UI) support, primarily for Navy program offices and their organizational communication initiatives.

• The position requires the development and maintenance of engaging web-based content, sophisticated digital communications, and impactful graphical products.

• A key aspect involves supporting and enhancing collaboration platforms, with a strong emphasis on SharePoint and other web-based environments.

• The Web and Digital Interface Designer will ensure all digital content adheres to organizational standards, accessibility requirements (e.g., Section 508 compliance), and promotes effective communication.

📝 Enhancement Note: Given the "Navy program offices" context, this role likely involves working within a government contracting environment, requiring strict adherence to security protocols, compliance standards, and potentially specific government-issued technology frameworks. The "Mid" level designation suggests a need for independent work and problem-solving beyond entry-level tasks.

📈 Primary Responsibilities

• Web Design & Content Management: Design, develop, and maintain dynamic web pages and digital content, ensuring a consistent and user-friendly experience across platforms.

• Digital Communication & Graphics: Create compelling graphical products, layouts, dashboards, and digital communication materials that effectively convey information and support organizational objectives.

• Collaboration Platform Support: Provide dedicated support for SharePoint sites and other web-based collaboration environments, facilitating seamless information sharing and team interaction.

• User Interface (UI) Enhancement: Implement user interface and user experience (UI/UX) principles to optimize the usability and accessibility of digital platforms and content.

• Compliance & Standards: Ensure all web content and digital products comply with established organizational standards, branding guidelines, and accessibility regulations (such as Section 508).

• Visual Communication: Develop high-quality visual communication materials, including presentations, informational graphics, and dashboards, to support reporting and stakeholder engagement.

• Data Visualization & Reporting: Support data visualization efforts, creating clear and impactful representations of information for reporting and analytical purposes.

• Stakeholder Coordination: Collaborate effectively with Government stakeholders to understand digital communication requirements and ensure project success.

📝 Enhancement Note: The responsibilities highlight a blend of creative design and technical implementation, common in digital operations roles supporting government entities. The emphasis on "compliance" and "stakeholder coordination" suggests a need for strong communication and attention to detail.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of professional experience in supporting web and digital interface development is required.

Required Systems, Tools, and Framework Experience:

• Content Management: SharePoint, general Web Content Management Systems (WCMS).

• Design Software: Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign).

• Productivity Suite: Microsoft Office 365.

• Web Technologies: HTML, CSS.

• Graphics & Visualization: Digital media and graphics development tools, Data visualization and presentation tools.

• Design Principles: User Interface (UI) and User Experience (UX) principles.

Preferred Specialized Experience:

• Direct experience supporting Navy or DoD web environments.

• Demonstrated knowledge of accessibility standards, particularly Section 508 compliance requirements.

• Proven experience supporting government communication initiatives and projects.

📝 Enhancement Note: The mandatory 5 years of experience combined with a preferred Bachelor's degree indicates a mid-level role requiring practical, hands-on expertise. The specific toolset points towards a need for proficiency in industry-standard design and collaboration software, with a strong emphasis on government-specific platforms like SharePoint and accessibility compliance.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Web Design & Development Samples: Showcase a range of web design projects, including UI mockups, wireframes, and implemented web pages demonstrating proficiency in HTML/CSS and WCMS.

• Digital Graphics & Communication: Present examples of digital graphics, layouts, dashboards, and communication products that illustrate creativity, clarity, and adherence to design principles.

• Collaboration Platform Demonstrations: Include examples or case studies of contributions to collaboration platforms, highlighting how you improved usability or content management within environments like SharePoint.

• Compliance & Accessibility: If possible, include examples or descriptions of projects where you actively ensured compliance with accessibility standards (e.g., Section 508), detailing the process and outcomes.

• Data Visualization Examples: Provide samples of data visualizations or dashboards that effectively present complex information in an understandable format.

Process Documentation:

• Demonstrate an understanding of workflow design and optimization for digital content creation and web updates.

• Be prepared to discuss processes for implementing and automating content updates and UI enhancements.

• Showcase experience in measuring the performance and impact of digital content and interface changes.

📝 Enhancement Note: For a role like this, a portfolio is critical. It should not only display aesthetic design skills but also practical application of UI/UX principles, content management capabilities, and an understanding of compliance. The ability to articulate the process behind creating these deliverables is as important as the final product itself.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage.

• Retirement Savings Plan: 401(k) with potential company match.

• Paid Time Off: Generous vacation, sick leave, and paid holidays.

• Professional Development: Opportunities for training, certifications, and continuing education relevant to web design, digital media, and UI/UX.

• Life and Disability Insurance: Employer-sponsored life and long-term disability insurance.

• Potential for Government Contracting Perks: May include access to specific government benefits or contract-related incentives.

Working Hours:

• Standard full-time work schedule, likely Monday through Friday, approximately 40 hours per week. Some flexibility may be available, but core hours will likely be expected for collaboration with Navy program offices and team members.

📝 Enhancement Note: Salary estimates for government contracting roles can vary significantly based on specific contract requirements, security clearances (if applicable), and the exact scope of work. The provided range is a general benchmark for a mid-level designer in this region. Benefits are standard for full-time employment, with a focus on professional growth relevant to the operations and design field.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government Contracting, Information Technology Services, Web Design & Development.

Company Size: Alakaʻi Services and Poehana Group, Inc. (ASG) is likely a medium-sized business within the government contracting sector, often characterized by specialized teams focused on specific client needs.

Founded: Founded in 2008, ASG has established a presence in providing services to government entities, suggesting a culture that values reliability, compliance, and long-term client relationships.

Team Structure:

• This role is likely part of a broader digital services or IT support team, potentially within a larger program management office.

• The team structure will involve collaboration with project managers, government stakeholders, and potentially other technical specialists (e.g., content strategists, developers).

Methodology:

• ASG likely employs methodologies that prioritize adherence to government standards, security protocols, and client-specific workflows.

• Emphasis will be placed on data-driven design decisions, user-centric approaches, and rigorous quality assurance for all deliverables.

• Processes will focus on efficient content updates, accessible design implementation, and effective communication channel management.

Company Website: https://asgi.bamboohr.com/careers

📝 Enhancement Note: Working for a government contractor like ASG means operating within a structured environment that prioritizes security, compliance, and client satisfaction. The company's founding date suggests a mature organization with established processes and a focus on long-term contracts.

📈 Career & Growth Analysis

Operations Career Level: This is a "Mid" level role, indicating the expectation of an individual contributor who can independently manage assigned tasks and contribute to project goals. It's a step beyond entry-level design, requiring problem-solving skills and a solid understanding of web and digital design best practices within a professional context.

Reporting Structure: The Web and Digital Interface Designer will likely report to a Project Manager, Team Lead, or a Manager of Digital Services. Collaboration will be extensive with government program office representatives who serve as key stakeholders.

Operations Impact: The role's impact is directly tied to the effectiveness of communication and information dissemination for Navy program offices. By creating clear, accessible, and engaging digital content and interfaces, the designer contributes to improved operational efficiency, better stakeholder understanding, and enhanced program visibility.

Growth Opportunities:

• Specialization: Develop deeper expertise in specific areas like UI/UX design for government platforms, advanced accessibility compliance, or data visualization for defense applications.

• Senior Role Progression: Advance to a Senior Web and Digital Interface Designer or Lead Designer role, taking on more complex projects, mentoring junior staff, and contributing to strategic design decisions.

• Project Management: Transition into project management roles within the digital services or IT support domain, leveraging design and stakeholder management experience.

• Skill Expansion: Acquire new skills in related areas such as front-end development (beyond HTML/CSS), content strategy, or UX research.

📝 Enhancement Note: Career growth in government contracting often involves gaining experience on larger, more complex projects and potentially obtaining security clearances. The "Mid" level is a crucial stage for solidifying core skills and exploring specialization paths.

🌐 Work Environment

Office Type: This is a Hybrid role, meaning a combination of on-site work and remote flexibility. The on-site component is critical for direct collaboration with Navy program offices and team members, especially given the sensitive nature of government work.

Office Location(s): The primary work location is Norfolk, Virginia. This area is a significant hub for military and defense activities, placing the role within a context of active government operations.

Workspace Context:

• Expect a professional office environment that may include government-furnished facilities or contractor-provided office space.

• Collaboration will be a key aspect, requiring interaction with government clients and internal ASG teams, likely through a mix of in-person meetings, video conferences, and digital collaboration tools.

• Access to necessary design software, hardware, and potentially secure network environments will be provided.

Work Schedule: While the role is full-time, the hybrid nature suggests a structured schedule where specific days or a set percentage of time will be dedicated to on-site work to facilitate direct engagement and collaboration with government stakeholders.

📝 Enhancement Note: The hybrid nature of the role is typical for government contracting, balancing the need for in-person collaboration and access to secure facilities with the desire for some work-life flexibility. Norfolk's military presence is a key environmental factor.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial phone screen to assess basic qualifications, experience, and salary expectations.

• Technical Interview: Expect an interview with the hiring manager or a senior team member focused on your technical skills, experience with required tools (Adobe Suite, SharePoint, HTML/CSS), and understanding of UI/UX principles.

• Portfolio Review: A crucial stage where you will present your portfolio, discussing specific projects, your design process, challenges overcome, and the impact of your work. Be prepared to explain your role and contributions in detail.

• Behavioral/Situational Interview: Questions will assess your problem-solving abilities, teamwork skills, communication style, and how you handle common workplace scenarios, particularly in a government contracting context.

• Final Interview: Potentially a final interview with higher management or the client stakeholder to ensure cultural fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent the skills and experience required for this role, especially those involving web design, digital content, and government/organizational communication.

• Showcase Process: For each project, detail your role, the problem you were solving, your design process (research, ideation, prototyping, testing), the tools used, and the final outcome. Quantify results where possible (e.g., "improved user engagement by X%", "reduced content update time by Y%").

• Highlight Compliance: If you have examples of adhering to accessibility standards (Section 508) or other government-specific requirements, make them prominent.

• Tailor to ASG: Research ASG and the Navy program office context. If possible, frame your projects to align with their mission or typical challenges.

• Be Ready for Technical Deep Dives: Be prepared to discuss specific design decisions, coding approaches (HTML/CSS), and UI/UX rationale.

Challenge Preparation:

• Design Challenge: You might be given a small design task or problem to solve within a limited timeframe, assessing your approach to problem-solving, creativity, and application of skills under pressure.

• Conceptualization: Be ready to brainstorm ideas for a hypothetical digital communication product or website improvement for a Navy program.

• Technical Questions: Prepare for questions about your proficiency with specific software, troubleshooting common web issues, and understanding of web standards.

📝 Enhancement Note: The interview process for government contracting roles often emphasizes a thorough vetting of technical skills, experience with specific government platforms (like SharePoint), and adherence to compliance. A well-prepared portfolio that clearly demonstrates these capabilities is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Web Content Management: SharePoint (essential), various other WCMS platforms.

• Design & Graphics: Adobe Creative Suite (Photoshop, Illustrator, InDesign, possibly XD or Figma for UI/UX).

• Productivity: Microsoft Office 365 Suite (Word, Excel, PowerPoint, Outlook, Teams).

• Web Development: HTML, CSS for front-end structure and styling.

• UI/UX: Wireframing and prototyping tools (e.g., Adobe XD, Figma, Sketch) for user interface design and user experience principles.

Analytics & Reporting:

• Data Visualization Tools: Tools for creating charts, graphs, and dashboards (e.g., built-in features of Office 365, potentially Power BI or Tableau depending on project needs).

• Presentation Software: PowerPoint for creating visual reports and presentations for stakeholders.

CRM & Automation:

• While not a direct CRM role, familiarity with how web content integrates with broader organizational systems and data flows would be beneficial. Understanding of basic web analytics to inform design decisions.

📝 Enhancement Note: Proficiency in SharePoint and the Adobe Creative Suite is non-negotiable for this role. The inclusion of HTML/CSS indicates a need for front-end understanding beyond just visual design. Familiarity with data visualization tools is increasingly important for roles involving reporting and dashboard creation.

👥 Team Culture & Values

Operations Values:

• Client Focus: Prioritizing the needs and objectives of the Navy program offices and government stakeholders.

• Integrity & Compliance: Upholding ethical standards, adhering to all government regulations, security protocols, and accessibility requirements.

• Collaboration: Working effectively within cross-functional teams and with government personnel to achieve shared goals.

• Excellence & Quality: Striving for high-quality deliverables in all aspects of web design, content management, and communication products.

• Adaptability: Being responsive to changing requirements and evolving project needs within the government sector.

Collaboration Style:

• Expect a professional and structured collaboration style, often involving formal meetings, documented communication, and clear feedback loops.

• Cross-functional integration with program managers, technical leads, and government representatives will be essential.

• A culture of constructive feedback and continuous improvement is likely encouraged to ensure project success and client satisfaction.

📝 Enhancement Note: The culture at a government contractor like ASG will heavily reflect the values of its clients (in this case, the Navy). This means a strong emphasis on professionalism, adherence to process, and a commitment to mission success.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Government Requirements: Understanding and consistently applying complex government regulations, security protocols, and accessibility standards (Section 508) can be challenging.

• Stakeholder Management: Balancing the diverse needs and expectations of multiple government stakeholders requires strong communication and negotiation skills.

• Technical Constraints: Working within potentially legacy systems or specific government-mandated technology stacks can limit design flexibility.

• Dynamic Project Environment: Government projects can evolve rapidly, requiring the ability to adapt designs and content quickly.

Learning & Development Opportunities:

• Specialized Training: Access to training in advanced UI/UX design, accessibility compliance, government IT standards, and specific software updates.

• Industry Certifications: Opportunities to pursue certifications relevant to web design, project management, or government contracting.

• Mentorship: Gain insights from experienced professionals within ASG and potentially from government program offices.

• Exposure to Large-Scale Projects: Work on significant projects that have a direct impact on national defense and government operations, offering valuable resume-building experience.

📝 Enhancement Note: The challenges are typical of the government contracting environment, emphasizing the need for resilience, meticulous attention to detail, and a proactive approach to learning. Growth opportunities are tied to mastering these challenges and expanding expertise within the defense sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex web design project you managed from concept to completion. What were the key challenges, and how did you overcome them, especially regarding user interface and content integration?"

  • Preparation: Focus on a project that showcases your process, problem-solving skills, and ability to deliver results. Highlight any experience with government or compliance requirements.

• "How do you ensure web content and digital interfaces comply with accessibility standards like Section 508, and what tools or methods do you use to test for compliance?"

  • Preparation: Be prepared to discuss specific accessibility guidelines and demonstrate your practical knowledge of testing tools and techniques.

• "Imagine you need to design a new dashboard for a Navy program office to track key performance indicators. What would be your approach, what information would you prioritize, and what tools would you use?"

Company & Culture Questions:

• "Why are you interested in working for ASG and supporting Navy program offices specifically?"

  • Preparation: Research ASG's mission and values, and articulate your interest in government contracting and contributing to defense initiatives.

• "How do you handle feedback or constructive criticism on your designs from stakeholders, especially government officials?"

  • Preparation: Emphasize your ability to listen, collaborate, and incorporate feedback professionally to achieve project goals.

• "Describe a time you had to adapt your design or workflow due to changing project requirements or technical limitations."

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project type or by demonstrating specific skill sets. For each project, clearly state the objective, your role, the process, the tools used, and the outcome.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased user engagement, improved accessibility scores, reduced bounce rates).

• Highlight Relevance: Explicitly point out how your past projects and skills align with the requirements of this specific role, especially concerning SharePoint, Adobe Creative Suite, HTML/CSS, and government compliance.

• Engage Your Audience: Be enthusiastic, articulate, and prepared to answer in-depth questions about your design choices and methodologies.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design talent but also professionalism, adherence to process, and an understanding of the unique demands of working within a government contracting environment.

📌 Application Steps

To apply for this Web and Digital Interface Designer position:

• Submit your application through the ASG careers portal via the provided link: https://asgi.bamboohr.com/careers/296

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating web design, digital content management, UI/UX principles, and experience with tools like SharePoint and Adobe Creative Suite. Prioritize any examples showcasing compliance with accessibility standards.

• Resume Optimization: Ensure your resume clearly lists your years of experience in web and digital interface development, your proficiency with the required systems and tools, and any relevant government or DoD experience. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and ability to collaborate effectively. Prepare specific examples for behavioral questions and be ready to present your portfolio confidently.

• Company Research: Familiarize yourself with Alakaʻi Services and Poehana Group, Inc. (ASG), their mission, and their work within the government contracting space, particularly their support for defense clients like the Navy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with Alakaʻi Services and Poehana Group, Inc. before making application decisions.