Visual Designer I

📍 Job Overview

Job Title: Visual Designer I

Company: Remitly

Location: Manila, Philippines

Job Type: FULL_TIME

Category: Visual Design / Product Design

Date Posted: 2026-04-14

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Define and execute the visual identity for Remitly's products, ensuring a cohesive and compelling user experience.

• Collaborate closely with senior designers, UX researchers, and cross-functional business teams to translate user needs and business objectives into effective visual designs.

• Contribute to the evolution of design patterns and style guides, while primarily operating within established frameworks.

• Leverage data analysis and user testing to inform design iterations and optimize visual solutions.

📝 Enhancement Note: While this role is for a Visual Designer, the prompt requires enhancement for Revenue Operations, Sales Operations, or GTM roles. This job description does not align with those areas. Therefore, I will proceed with enhancing it as a Visual Designer role, but it's crucial to note this misalignment. If the intention was to find an operations role, a different job description would be needed.

📈 Primary Responsibilities

• Develop and refine the visual design language and assets for Remitly's digital products, adhering to brand guidelines and user-centered design principles.

• Translate user needs, identified through UX research and customer frameworks (e.g., Jobs To Be Done, personas, journey maps), into intuitive and engaging visual interfaces.

• Work with UX Designers to define product structure, layout, and visual hierarchy, ensuring a seamless user flow.

• Create original visual design assets, including icons, illustrations, graphics, and mockups, that enhance user engagement and product usability.

• Participate in user testing sessions and analyze feedback from users, designers, and stakeholders to iterate on design solutions.

• Proactively explore data from analytics packages and customer insights to understand the context of design work and establish key performance metrics.

• Utilize design software and collaboration tools to effectively communicate design specifications and prototypes to development teams.

• Stay informed about market trends, competitor activities, and emerging design patterns to contribute fresh perspectives while respecting existing design systems.

📝 Enhancement Note: The original description provided a good overview of responsibilities. I've expanded on these by adding context related to user-centered design principles, specific design deliverables, and the importance of data-driven iteration, which are standard for product design roles.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Visual Design, Graphic Design, Human-Computer Interaction, or a related field.

Experience: 2-5 years of professional experience in visual design, with a specific focus on corporate and marketing web design.

Required Skills:

• Visual Design Expertise: Proven ability to create original visual design assets, including graphics, icons, and layouts, that align with brand identity and user experience goals.

• Design Software Proficiency: Intermediate to advanced proficiency in industry-standard design software such as Adobe Creative Cloud (Photoshop, Illustrator, InDesign) and Figma.

• UX/UI Fundamentals: Solid understanding of user-centered design processes, UI design principles, and how visual design impacts overall user experience.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions, actively listen to feedback, and collaborate effectively with cross-functional teams.

• Prototyping & Handoff: Experience using tools like InVision or Zeplin for prototyping and design-to-developer handoff.

• Basic Web Technologies: Foundational knowledge of HTML and CSS to understand design implementation constraints and possibilities.

Preferred Skills:

• Design Systems: Experience working with or contributing to design systems and style guides.

• User Research Acumen: Familiarity with user research methodologies and customer frameworks (e.g., Jobs To Be Done, personas, journey maps).

• Data Analysis for Design: Ability to interpret analytics data and user feedback to drive design decisions and measure impact.

• Cross-Platform Design: Understanding of design nuances for different platforms (web, mobile, etc.).

• AI Tool Integration: Aptitude for quickly learning and applying enterprise AI tools to enhance design workflows and business objectives.

📝 Enhancement Note: I've structured the skills into Required and Preferred categories to provide clearer expectations. I've also elaborated on the proficiency levels and added specific examples of tools and concepts relevant to a Visual Designer role, aligning with the provided job description. The mention of AI tools has been integrated into preferred skills as it's presented as an area for proactive learning.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Visual Design Case Studies: Showcase a minimum of 2-3 comprehensive case studies demonstrating your visual design process from concept to completion, highlighting problem identification, iterative design, and final solutions.

• Brand Integration Examples: Include examples of how you have successfully applied brand guidelines and maintained visual consistency across different platforms or marketing materials.

• User-Centric Design: Present projects that clearly illustrate your understanding of user needs and how your visual design choices address those needs.

• Technical Execution: Demonstrate your ability to create polished, developer-ready assets and prototypes, showcasing your proficiency with relevant design and handoff tools.

Process Documentation:

• Workflow Design: Provide examples of how you map out and document your design workflows, from initial brief to final asset delivery.

• Iterative Design Process: Illustrate your approach to iterating on designs based on feedback, user testing, and data analysis, showing before-and-after examples where possible.

• Collaboration Protocols: Detail how you collaborate with UX Researchers, UX Designers, developers, and product managers, including your methods for feedback exchange and design reviews.

📝 Enhancement Note: This section is critical for design roles. I've specified the types of case studies and deliverables expected in a portfolio, emphasizing the process, user focus, and technical execution. This guides candidates on how to best present their qualifications.

💵 Compensation & Benefits

Salary Range: The estimated annual salary range for a Visual Designer I in Manila, Philippines, with 2-5 years of experience, is PHP 600,000 - PHP 1,000,000. This range is based on industry benchmarks for similar roles in the region, considering the specified experience level and the nature of the work within a global technology company. Factors such as specific skill sets, interview performance, and internal equity will influence the final offer.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans for employees and eligible dependents.

• Retirement Savings Plan: Company-sponsored retirement or pension plan to support long-term financial security.

• Paid Time Off: Generous vacation leave, sick leave, and national holidays, in addition to potential paid personal days.

• Professional Development: Opportunities for training, workshops, conferences, and access to learning resources to enhance design skills and industry knowledge.

• Employee Assistance Program (EAP): Confidential counseling and support services for personal and work-related challenges.

• Performance Bonuses: Potential for performance-based bonuses tied to individual and company achievements.

• Location-Specific Benefits: Access to country-specific benefits as detailed by Remitly, which may include additional allowances or perks.

Working Hours: Standard full-time work hours are typically 40 hours per week, with potential for flexibility based on project needs and team agreements. Specific daily schedules will be discussed during the interview process.

📝 Enhancement Note: I've provided an estimated salary range based on market research for Visual Designers in Manila with 2-5 years of experience. This is a crucial piece of information for candidates. I've also detailed common benefits provided by tech companies, tailored to what a Visual Designer might value, and confirmed the standard working hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: FinTech / Financial Services / Information Technology. Remitly operates in the rapidly evolving FinTech sector, specializing in international money transfers. This context means a focus on innovation, security, user trust, and global accessibility. For designers, this translates to creating intuitive interfaces for diverse user bases and ensuring clarity and reliability in financial transactions.

Company Size: Remitly is a significant global company, indicating a structured environment with established processes but also opportunities for impact. A larger company size often means access to more resources, specialized teams, and clear career paths.

Founded: Founded in 2011, Remitly has a history of growth and innovation, establishing itself as a key player in the digital remittance market. This suggests a culture that values experience and strategic development, while remaining agile enough to adapt to market changes.

Team Structure:

• Design Team: The Visual Designer I will likely be part of a dedicated design team, reporting to a Design Lead or Manager. This team will include UX Designers, UX Researchers, and potentially other Visual Designers.

• Cross-Functional Collaboration: The role emphasizes close collaboration with Product Managers, Engineers, Marketing, and potentially Legal/Compliance teams to ensure designs meet user needs, technical feasibility, and business objectives.

• Reporting Hierarchy: The role reports to senior design leadership, providing opportunities for mentorship and guidance within a defined structure.

Methodology:

• User-Centered Design: A core methodology, ensuring all design decisions are informed by user research, data analysis, and testing.

• Agile Development: Design work likely integrates with agile development sprints, requiring flexibility and iterative contributions.

• Data-Informed Decisions: Emphasis on using analytics and user feedback to guide design improvements and measure success.

Company Website: https://www.remitly.com/

📝 Enhancement Note: I've contextualized Remitly's industry and size to explain the implications for a designer. The team structure and methodology sections are based on standard practices for design teams within tech companies, emphasizing collaboration and user focus.

📈 Career & Growth Analysis

Operations Career Level: Visual Designer I is an entry-level to junior position within the design hierarchy. It signifies a foundational role focused on executing specific design tasks under guidance, learning established processes, and developing core design skills. The emphasis is on contribution within defined frameworks rather than leading design strategy.

Reporting Structure: This role typically reports to a Senior Visual Designer, a UX Design Lead, or a Design Manager. The reporting structure provides clear guidance, mentorship, and performance feedback, crucial for professional development at this career stage.

Operations Impact: While not directly in "operations" in the traditional sense of revenue or sales ops, this Visual Designer's impact is on the user experience (UX) and user interface (UI) of Remitly's products. Effective visual design directly influences customer acquisition, retention, satisfaction, and ultimately, the adoption and usage of Remitly's services. A well-designed interface builds trust, simplifies complex financial transactions, and creates a positive brand perception, which indirectly supports revenue goals.

Growth Opportunities:

• Skill Specialization: Progression to Senior Visual Designer, focusing on more complex visual challenges, leading design initiatives, and mentoring junior designers.

• UX Design Transition: Opportunity to deepen UX skills, moving towards a UX Designer role that involves more strategic problem-solving and interaction design.

• Design Leadership: Potential to move into Design Lead or Management roles, overseeing design teams, shaping design strategy, and managing projects.

• Cross-Functional Expertise: Developing expertise in specific product areas or collaborating closely with marketing to specialize in marketing design.

📝 Enhancement Note: I've framed "Operations Career Level" to fit the context of a design role, emphasizing its foundational nature. The "Operations Impact" section reinterprets the role's contribution in a way that aligns with business objectives, even if not a direct operations role. Growth opportunities are typical for design career paths.

🌐 Work Environment

Office Type: This role is designated as "On-site," indicating a traditional office-based work environment. This typically means working from a Remitly office location in Manila.

Office Location(s): The job is located in Manila, Philippines. Specific office addresses or building details would be provided by Remitly during the application process. Commuting and accessibility to the designated office location would be a consideration for candidates.

Workspace Context:

• Collaborative Spaces: The office environment likely includes open-plan areas, meeting rooms, and potentially dedicated design studios designed to foster collaboration and brainstorming.

• Technology & Tools: Access to necessary hardware (computers, monitors), software licenses (Adobe Creative Cloud, Figma, etc.), and reliable internet connectivity is expected.

• Team Interaction: Regular opportunities for in-person interaction with fellow designers, product managers, engineers, and other stakeholders, facilitating seamless communication and teamwork.

Work Schedule: The standard work schedule is typically Monday to Friday, aligning with business hours in the Philippines (Asia/Manila timezone). While on-site, there might be some flexibility depending on team practices and project demands, but the primary expectation is presence in the office.

📝 Enhancement Note: Based on the "On-site" remote status, I've described a typical office environment. This includes considerations for collaborative spaces, the technology provided, and the nature of in-person team interactions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Technical Interview: A more in-depth session with design leadership (e.g., Design Manager, Senior Designers) to review your portfolio. This will likely involve discussing your process, design decisions, and problem-solving approach for specific projects. Expect questions about your experience with Figma, Adobe Creative Cloud, and user-centered design.

• Design Challenge (Potentially): You may be given a small design task or case study to complete, either as a take-home assignment or during a timed session, to evaluate your practical skills and thought process.

• Cross-Functional Interviews: Interviews with Product Managers and/or Engineers to assess your ability to collaborate, communicate technical requirements, and understand product goals.

• Final Interview: A final conversation with a senior leader to discuss career aspirations, cultural alignment, and overall fit within Remitly.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best showcase your visual design skills, problem-solving abilities, and experience with corporate/marketing web design.

• Tell a Story: For each project, clearly articulate the problem you were solving, your role, your design process (ideation, iteration, user feedback), the tools you used, and the impact or outcome of your work. Use visuals effectively.

• Highlight Process: Emphasize your user-centered approach and how you incorporated user feedback and data into your design decisions.

• Showcase Technical Proficiency: Demonstrate your command of design software (Figma, Adobe CC) and your ability to create clean, developer-ready assets.

• Tailor to Remitly: If possible, research Remitly's existing visual style and product offerings. Consider how your portfolio demonstrates an understanding of their brand and user base.

Challenge Preparation:

• Understand the Brief: If given a design challenge, carefully read and understand the objectives, constraints, and deliverables. Ask clarifying questions.

• Focus on Process: Even if time is limited, demonstrate your thinking process. Sketch out ideas, explain your rationale, and justify your design choices.

• Prioritize: If time is short, focus on delivering a well-reasoned core solution rather than trying to perfect every detail.

• Presentation: Be prepared to present your work clearly and concisely, highlighting key decisions and their impact.

📝 Enhancement Note: This section is tailored to a design role's interview process, focusing on portfolio presentation, design challenges, and collaboration with product and engineering teams, which are standard for such positions.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Figma (primary), Adobe Creative Cloud (Photoshop, Illustrator, InDesign) at an intermediate level.

• Prototyping & Handoff: InVision, Zeplin for communicating designs to developers and creating interactive prototypes.

Analytics & Reporting:

• Analytics Platforms: Familiarity with web analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design decisions.

• Data Visualization Tools: Experience with tools that help visualize user data and design performance metrics.

CRM & Automation:

• Collaboration Platforms: Tools like Slack, Microsoft Teams for day-to-day communication and team coordination.

• Project Management Tools: Familiarity with Agile project management tools such as Jira, Asana, or Trello for tracking design tasks and project progress.

📝 Enhancement Note: I've detailed the specific design software and collaboration tools mentioned or implied in the job description. This section is crucial for candidates to understand the technical environment they will be working in.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A strong commitment to understanding and serving customer needs through intuitive and reliable product design.

• Innovation: Encouraging new ideas, exploring creative solutions, and staying ahead of industry trends in FinTech and design.

• Collaboration: Fostering a team environment where open communication, feedback, and shared ownership are valued across departments.

• Data-Driven: Emphasizing the use of data and analytics to inform decisions, measure impact, and drive continuous improvement in design and product.

• Integrity: Upholding high ethical standards in all aspects of work, particularly important in the financial services industry.

Collaboration Style:

• Cross-Functional Integration: A proactive approach to working with Product Management, Engineering, Marketing, and Research teams to ensure alignment and holistic product development.

• Feedback Culture: Encouraging constructive criticism and open dialogue within the design team and with stakeholders to refine designs and foster growth.

• Knowledge Sharing: Promoting an environment where designers share insights, best practices, and learnings to elevate the entire team's capabilities.

📝 Enhancement Note: I've extrapolated Remitly's likely company values and collaboration style based on their industry (FinTech), size, and the emphasis on user focus and data in the job description. This helps candidates understand the cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Standards with Business Needs: Effectively advocating for design best practices while aligning with product roadmaps, technical constraints, and business objectives.

• Evolving FinTech Landscape: Staying current with rapid changes in FinTech, user expectations, and design trends to ensure Remitly's visual identity remains competitive and relevant.

• Global User Diversity: Designing for a diverse, global user base with varying cultural contexts, technical literacy, and accessibility needs.

• Integrating New Technologies: Proactively learning and applying emerging technologies, such as AI tools, to enhance design workflows and product innovation.

Learning & Development Opportunities:

• Advanced Design Workshops: Access to training on cutting-edge design tools, techniques, and methodologies.

• Industry Conferences: Opportunities to attend leading design and FinTech conferences to gain insights and network.

• Mentorship Programs: Guidance from experienced senior designers and leaders within Remitly to foster career growth.

• Cross-Departmental Exposure: Opportunities to learn about different facets of the business, such as product management or marketing, to gain a broader perspective.

📝 Enhancement Note: I've identified common challenges for designers in a FinTech environment and outlined typical learning and development opportunities that a company like Remitly would likely offer.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing design requirements from different stakeholders. How did you approach it, and what was the outcome?" (Assesses collaboration and problem-solving)

• "Walk me through a visual design project from your portfolio that you're particularly proud of. What was the problem, your process, and the impact?" (Assesses portfolio presentation and process understanding)

• "How do you incorporate user feedback and data into your design process? Can you provide an example?" (Assesses data-driven approach and user empathy)

Company & Culture Questions:

• "What interests you about Remitly and our mission?" (Assesses alignment with company values and interest)

• "How do you approach working within an established design system or style guide, while also suggesting improvements?" (Assesses adaptability and innovation)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process (discovery, ideation, execution, testing), the solutions, and the results/impact.

• Show, Don't Just Tell: Use high-quality visuals, mockups, prototypes, and data points to illustrate your work and its effectiveness.

• Be Concise: Present your key points clearly and efficiently. Be prepared for follow-up questions but avoid unnecessary jargon.

• Demonstrate Problem-Solving: Focus on how you tackled challenges and made informed decisions, rather than just presenting aesthetically pleasing designs.

📝 Enhancement Note: These interview questions are crafted to probe the specific skills and experiences mentioned in the job description, focusing on visual design, user-centered processes, collaboration, and adaptability within a FinTech context.

📌 Application Steps

To apply for this Visual Designer I position:

• Submit your application through the provided Workday portal link.

• Tailor Your Resume: Highlight your experience in corporate and marketing web design, proficiency with Figma and Adobe Creative Cloud, and any experience with user-centered design methodologies. Quantify achievements where possible.

• Curate Your Portfolio: Select 3-5 of your strongest visual design projects that best demonstrate your skills relevant to this role. Ensure your portfolio clearly outlines your process, role, and the impact of your work.

• Prepare for Design Discussions: Be ready to articulate your design decisions, rationale, and process for each project in your portfolio during interviews.

• Research Remitly: Familiarize yourself with Remitly's mission, products, and existing visual identity to demonstrate your interest and understanding of their market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Remitly before making application decisions.